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Validity of Web-Forms-Based Advocacy Questioned

RobotRunAmok writes "We've all heard that, to better gain a legislator's attention, one should write a letter or send a fax, rather than click off an e-mail. Made sense, no? Well, PC World is reporting that the US Forestry Service is considering taking that truism to it's logical, or perhaps extreme, extension. The Tree People seek a regulation that would allow them to "ignore any public comments on the rule-making process sent to it through Web-based forms." The knickers of the EFF are in the predictable twist. The Issue: Sure, we all know Web-based petitions and advocacy campaigns are bogus, but they made us feel good, almost like we were participating in The Process, so is it really polite to rub our noses in our own ineffectuality this way?"

45 comments

  1. Politeness by IdiotBoy · · Score: 2, Funny
    so is it really polite to rub our noses in our own ineffectuality this way?

    Would you really rather be politely ignored than impolitely engaged?

  2. Irony by GigsVT · · Score: 5, Interesting

    That the forestry service, who's mission is conservation, advocates wasting tons of paper each year mailing letters that could have been sent electronically.

    --
    I've had enough abrasive sigs. Kittens are cute and fuzzy.
    1. Re:Irony by Anonymous Coward · · Score: 0

      I bet that's more like "ounces of paper each year" .. can't recall the last time I wrote the forestry service. Then again, I'm not a tree-hugger.

    2. Re:Irony by Rick+the+Red · · Score: 2, Informative
      No, you haven't been paying attention. Visit the U.S. Forest Service's web page. Even their About Us page doesn't state their Mission Statement, if they have one. Under this Administration, their goal -- as is the goal of every Federal Department -- is to maximize profits for contributors to the Republican Party. The Forest Service cares not about saving trees, but cutting them.

      Flamebait? Maybe, but it's true.

      --
      If all this should have a reason, we would be the last to know.
    3. Re:Irony by KDan · · Score: 1

      Looks like the US Forestry service is rubbing its own nose into its clear conflict of interests... maybe this proposed legislation is a cry for help? Or a prank...

      Daniel

      --
      Carpe Diem
    4. Re:Irony by GigsVT · · Score: 1

      http://www.fs.fed.us/fsjobs/mission.html

      The Forest Service mission is captured by the phrase "Caring for the Land and Serving People." Our mission, as set forth by law, is to achieve quality land management under the sustainable multiple- use management concept to meet the diverse needs of people. For Forest Service employees this means participating in the follow activities:

      Advocating a conservation ethic in promoting the health, productivity, diversity, and beauty of forests and associated lands.
      Listening to people and responding to their diverse needs in making decisions.

      Protecting and managing the national forests and grasslands so that they best demonstrate the sustainable multiple-use management concept.
      Providing technical and financial assistance to State and private forest landowners, encouraging them to practice good stewardship and quality land management in meeting their specific objectives.

      Providing international technical assistance to cities and urban communities to improve their natural environment by planting trees and caring for their forests.

      Helping States and communities to use the forests wisely in order to promote rural economic development and a quality rural environment.
      Developing and providing scientific and technical knowledge aimed at improving our capability to protect, manage, and use forests and rangelands.

      Providing work, training, and education to the unemployed, underemployed, elderly, youth, and disadvantaged in pursuit of our mission.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    5. Re:Irony by Rick+the+Red · · Score: 1
      You speak as if you speak for the Forest Service ("Our mission"), so I'll say "you" when I really mean them, not you personally, OK?

      1) Your mission statement should be on your home page, or at least linked there, not buried under your "jobs" page.

      2) If you really mean that "Listening to people" line, then why this proposed change? And why attempt to "put a torch to citizens' rights to challenge federal agencies' land-use decisions"?

      3) If you really mean those "Protecting" and "practice good stewardship" lines, then why promote "salvage logging" when it's been shown to cause more harm than good?

      --
      If all this should have a reason, we would be the last to know.
    6. Re:Irony by GigsVT · · Score: 1

      Dude, I don't speak for them, I just pasted that from the web page I linked verbatim.

      I agree that "Listening to people" part does seem hypocritical in light of this story.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    7. Re:Irony by 0x0d0a · · Score: 1

      Umm...the Forestry Service does require that some land be conserved, but it also manages logging and other natural resources...you name it. It's not just a big clump of tree huggers.

      And if someone doesn't care enough to go to the work of writing a letter...

    8. Re:Irony by /dev/trash · · Score: 1

      I agree. Changed Republican to Party in Power and it's perfect.

  3. Tree People? by rf600r · · Score: 1

    Doesn't using electronic forms of communication "save trees" by using less paper?

    1. Re:Tree People? by Blaine+Hilton · · Score: 1

      Perhaps they are worried that people will not use as much paper and thus save trees. This would then lead to the demise of their jobs.

  4. Easy to Understand Reasoning But Bad Result by Babbster · · Score: 4, Insightful
    I can understand the desire to simply ignore thousands of comments from one source (i.e. a single public-action website). After all, such a mass could easily be flooding by one group. Considering the number of automated spam messages I can get from one source in one day (and of course ignore), I understand it that much more.

    However, the fact is that these people shouldn't be entrusted with the power to simply block opinions that they've heard before. The most relevant passage to me was the following:

    "A bunch of e-mails that say the same thing with no specific comments don't tell us anything," Walsh says. "We'll take e-mails by the millions" if the correspondence becomes more specific, he adds.

    "If you're going to take the time to respond and you care, then put some effort into it," Walsh advises correspondents.

    Why should an individual have to formulate their own personal argument when their position is clearly stated in a form letter? Are we all supposed to quit our jobs and become full-time environmental researchers and activists? It seems to me that this would lock out petitions as well - after all, the petition is going to have one statement but will be signed as being the position of many people. Should each of those people have ignored the petition and instead written an individual letter?

    The best course, in my opinion, is for the USDA to require a verified (automatically verified via a "go to this page" e-mail as message boards do) e-mail address on each web-based form letter they receive. This would allow them to weed out e-mail flooding by groups that are pretending to have thousands of people involved where it might in fact be just their staff filling in forms.

    Alternatively, they could provide polls on their own website (provided to environmental action groups for linking) asking for opinions on each policy decision requiring public comments. Again, they could have an e-mail verification sent out that would have to be received and read (with a click verification) in an attempt to ensure that each vote is from a specific person.

    Even simpler would be a "you've already given your vote/opinion" cookie, though this would be even easier to get around than a click-verify e-mail.

    All of these would take a bit more work and there are still possibilities for abuse, but the solution they're proposing seems to be the most lazy and intellectually dishonest way possible - something too many bureaucrats love.

    1. Re:Easy to Understand Reasoning But Bad Result by Rick+the+Red · · Score: 1
      The CEOs all send individual letters, not form letters. Members of environmental groups generally send form letters, because they're busy with other things (like a job, family, etc.). If the Forest Service only counts each letter once (paper or otherwise) -- no matter how many people send a copy -- then guess which side has sent "more" comments?

      The only thing about this that surprises me is that it hasn't happened sooner, and that all Federal departments aren't doing it -- but I'll bet they soon will!

      --
      If all this should have a reason, we would be the last to know.
    2. Re:Easy to Understand Reasoning But Bad Result by www.sorehands.com · · Score: 1
      The CEOs all send individual letters
      Does the letter include payoffs and/or bribes?
    3. Re:Easy to Understand Reasoning But Bad Result by Jah-Wren+Ryel · · Score: 1

      It ain't too hard to come up with a bazillion different email addresses that all route back to the same person. Just buy up a couple of hundred, or thousand, or even ten thousand non-descript, ISP sound-alike domains and then point their MX records all to the same server. So, you can't really prevent a professional astro-turf job by requiring discreet, verifiable email addresses.

      But, I think a distinction between petitions and rubber-stamp form-mail is important. Sending the form-mail is potentially misleading (see the republican astroturf campaign of letters to the editors of major newspapers nationwide). Sure, if only a couple of people read all the mail, they figure it out pretty quickly anyway.

      But a petition is direct, straightforward about agreement with a statement but has no chance of being mistaken for somebody pretending a written statement is their own words. It also has the benefit of much less overhead for the people who receive the petition. Instead of 10,000 emails they need to look through, they get one big email with a list of "signatures" which they can attempt to verify or not as is reasonable. Much less workload, no chance of confusion about the true motivations and opinions of the signatories and just as easy (or hard) to verify as a bazillion identical emails...

      --
      When information is power, privacy is freedom.
    4. Re:Easy to Understand Reasoning But Bad Result by jhunsake · · Score: 1

      Of course! What fun is receiving mail if it doesn't have money in it?!

  5. Ineffectual? by elmegil · · Score: 1

    Web based petitions etc. are simply the electronic equivalent to all the paper postcard astroturf campaigns run by all sides of the political spectrum (I've seen 20/20 Vision, a liberal group, doing this, and I've seen anti-abortion and otherwise very right leaning groups do this as well). If they're going to ignore all the web form letters, they better start ignoring the paper form letters too.

    --
    7 November 2006: The day Americans realized corruption and incompetence weren't addressing 11 September 2001
    1. Re:Ineffectual? by GigsVT · · Score: 1

      The article says this would also apply to paper mails that were form letters, such as postcard or fax campaigns.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  6. Foolishness by Tropaios · · Score: 2, Insightful

    It seems really foolish to me they would discount electronic communication as a legitimate conduit for the voice of the people.

    There are many advanages as well as a couple of disadvantages I can see.

    Pluses:
    1. The ease of use for most people is considerable. Just type and click. Many people, myself included, are too lazy or busy to sit down and write a letter, put it in an envelope with a stamp, then put it in the mail.

    2. It's easily manageable. They can filter it electronically. They can make back-ups. They can measure percentages. They can quickly re-distribute messages. They can make the information readily available for the masses.

    3. It's immediate. Feedback can be received on issues immediately, as they occur.

    Minuses:
    1. It could be flooded with astroturf, spam, junk, or just someone down the street with an agenda could write 30 messages a day skewing the data.

    2. It's impersonal. If you REALLY cared you'd take the time to write or call your legislator personally.

    Overall though I think the communication is what is important. I cannot see how the method of transmission can enhance or diminish the value of the thoughts or feelings contained therein.

    It would be a bad policy, and a poor precedent to set, to blanketly ignore the voices of people who for whatever reason use a particular technology to speak their mind.

    1. Re:Foolishness by Rick+the+Red · · Score: 0, Flamebait

      Why on Earth do you think this Administration cares about "the voice of the people"? The voice of the people called for Al Gore (admittedly by a small margin). It's only the voice of the powerful that matters to Dubya, and the powerful don't send form letters.

      --
      If all this should have a reason, we would be the last to know.
    2. Re:Foolishness by Tropaios · · Score: 1

      I agree with you to a certain extent. This administration likely does not care about "the voice of the people", however I think mentioning Al Gore shows a hint of bias. I would extend your statement to say Government in general has little regard for "the voice of the people".

      This is not a new thing. The framers of the Constition created the electoral college to ensure against the layperson having the same weight of voice as the more worldly and educated of their day.

      Personally I think this is a better system. True democracy is a great theory, much as a Benign Dictatorship, Communism, Utopia, or Anarchy are. And each of these has it's place, generally in very small populations. Representative democracy, on the other hand, is more well suited the governing of a large, widespread, and diverse population.

      The difference I see is this. Historically there has alway been the pretense of caring. People could rant all they wanted and no-one in government had the audacity to say they were going to ignore a particular group.

      My point is this sets a dangerous precedent. If the government can choose to ignore a group of people based on their method of communicating, how far can they take it? Can they dictate it must be in English? Probably. Can they say it must be in blue or black ink on 8 1/2 x 11 paper, which is made of at least 90% recycled material, mailed in a manilla colored envelope, with an American flag stamp, placed upside down, centered vertically, one inch from the right hand edge, mailed from a location where the first letter of the postmark is an "M"? Probably not.

      There is a world of difference between the two senarios, and I don't like either of them or anything in between.

    3. Re:Foolishness by bnenning · · Score: 1
      The voice of the people called for Al Gore


      Neither Bush nor Gore received a majority of the votes (and less than 50% of eligible voters actually voted), so that's far from clear.


      It's only the voice of the powerful that matters to Dubya


      Yeah, good thing Democrats were in power for most of the last decade. Otherwise we might have gotten stuff like the CDA, DMCA, infinite copyright extentions, and Carnivore. Oh wait.

      --
      How to solve most of our problems: 1.Lots of nuclear plants. 2.Cure aging.
    4. Re:Foolishness by Steven+Blanchley · · Score: 1
      The ease of use for most people is considerable. Just type and click. Many people, myself included, are too lazy or busy to sit down and write a letter, put it in an envelope with a stamp, then put it in the mail.

      That's the whole point: if it really matters to you, you'll find the time. But if you don't care all that much, or you have nothing original to say, then you will likely decide it's not worth it. Thus the signal-to-noise ratio is increased.

    5. Re:Foolishness by Eevee · · Score: 1

      My point is this sets a dangerous precedent. If the government can choose to ignore a group of people based on their method of communicating, how far can they take it?

      Too late, they're already doing it. The US court system has defined rules for how to submit papers; if you don't meet their standards they'll throw them out. For example, why do you think 8 1/2" x 14" is known as legal sized? Right, that was the size the courts wanted. (Although I think common sense has sunk in and most jurisdictions will allow letter sized sheets now.) No weird fonts either.

  7. why not come up a with a good solution by Anonymous Coward · · Score: 0

    certainly they can come up with something better than "ignore everything".

    how about "ignore anything that isn't from a verifiable email address".

    Just send out a message to verify the person's email address, or use email to send each person a unique hash (and discard the email when through) so you know it's not just a semi-automated flood of junk.

    I can understand the CRAP that comes through web comment forms, but certainly they must realize many people want to communicate this way.

    personally, I just cut down one of those big, 50-foot-tall 100-year-old redwoods, shave off an 8.5x11 piece of wood, and write my letter on that. Then I burn the rest of the tree. it smells nice!

  8. Oh, please! by Anonymous Coward · · Score: 0

    Why would you bother to participate in some ineffectual ritual if you know that's all it is? And if it is, what's wrong with being reminded that you ignore reality at your own peril? It may be uncomfortable for a moment, but then you can focus on other, more effective methods of change.

  9. Why bother? by metamatic · · Score: 2, Funny
    Why would you bother to participate in some ineffectual ritual if you know that's all it is?

    I don't know, why do Americans bother to vote?

    Oh, wait, most of them don't.

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  10. faxyourmp.com by SmileyBen · · Score: 2, Interesting

    Obligatory reference to FaxYourMP.com. I wonder why nobody in the US has managed to replicate this incredibly useful service. Web form -> paper fax. I've got three replies from two faxes sent! A 150% success rate aint bad...

    1. Re:faxyourmp.com by wcbarksdale · · Score: 2, Interesting

      The ACLU does this (on a more limited basis). See for instance this one about Carnivore.

    2. Re:faxyourmp.com by Anonymous Coward · · Score: 0

      hallwatch.org does this in Philadelphia

    3. Re:faxyourmp.com by The+G · · Score: 1

      FayYourMP's hands-off approach relies on the general politeness and civility of the people using it -- since it doesn't read the contents of the fax, it could easily be abused into oblivion, and it counts on the users' general fitness to live in a civil society.

      Such politeness, civility, and general fitness to live is more notably a property of brits than of Americans. Within days of such a general service being set up, every congresscritter would be deluged by millions of "FCK the FCKING [insert law here]! FCK! I leik Pokemon!" and other such delightfully literate missives.

      Still, if someone wanted to give it a go, it would be amusing. I'd definitely be interested in trying it if I could see any way to apply effective lameness filtering while still ensuring the confidentiality of the messages.
      --G

  11. Taking a Karma Hit For The Team by Babbster · · Score: 2, Insightful
    I'm willing to take a drubbing to say something I consider important.

    It's sad that at the time I'm writing this, there are a total of 21 comments about a REAL issue that could significantly impact the political influence of every Internet user on important governmental issues, while there are 702 comments split between two topics concerned about a convicted felon's ability to get a job (Kevin Mitnick and other data criminals). I consider it to be indicative of a sad state of affairs in the world o'the Slashdot.

    I'm by no means an environmental extremist and could not even be called an environmentalist. I just think it's a damn shame that people here can't seem to tell the difference between something that could be important to anyone who cares about the way our government works and something that's at best important only to people convicted of crimes.

    This soapbox isn't going to hold up under my weight any longer, so I'll step down.

    1. Re:Taking a Karma Hit For The Team by Steven+Blanchley · · Score: 1
      This article has fewer comments because it didn't make the main page. If you think it should've, then you have an issue with michael, not the comment-posting masses.

      Furthermore, this doesn't strike me as all that important an issue. If you truly care about an issue, then you can find the time to write a letter and say something original about it. Granted, the move is a bit extreme, but when we've been hearing doom and gloom about evil laws like DMCA, UCITA, PATRIOT act, etc., it seems all but totally insignificant.

    2. Re:Taking a Karma Hit For The Team by Babbster · · Score: 1
      "Something original"? Let's say, for example, that I think designating a particular patch of forest for logging is a mistake because it includes the habitat of a rare animal species. Now, if a hundred (a thousand, a million, whatever) people feel the same way that I do, what "original" thing are they going to offer in their letters? Different sentence and paragraph construction? I don't think the point is that they should have to read each and every form letter and respond to each individually, or even enter each and every identical letter into a public record or database. The point is that they shouldn't toss the letters just because they says exactly the same thing. How about keeping track of how many different names appeared on the letters? How about using any of the options I described above in an earlier post?

      As to your point about the main page, I must confess that I didn't realize that. I have everything but the most esoteric, technical types of stories appearing on my main page (I haven't played with those settings in over a year) and didn't even think about the fact that others may have set this type of story to be ignored. I suppose I should just be glad that I took off the bonus and left it at 1 so that the post doesn't call any more attention to my ignorance of the system. :)

  12. Damn liberals by bill_mcgonigle · · Score: 3, Insightful
    What's the issue here?
    • "Email makes it too easy to share opinions with our agency"
      let's give them some credit and assume they're not trying to silence the citizens who wish to share their opinions.

    • "We can't hand the amount of e-mail."
      Sophistry, they could get a contractor for a few bucks to write an e-mail pattern matching system to automatically detect, record, and count form-letter messages.

    • "We prefer communication channels which contribute to forestry activites"
      OK, they're not as relevant if paper is devalued but this is a bit too simplistic.

    • "The people who have access to Internet mail and tend to organize online are overwhelmingly tree-hugging hippies who are opposed to many of our policies. Internet sites make it easier for our constituancy to share opinions with us, so if people on our side of major issues tend to use paper-based communication and those opposed to our policies are well-organized electronically, we would be forced to show that the public, as represented by received communications, is usually in overwhelming opposition to our policies."
      Now we're getting somewhere.
    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  13. Easy solution by Anonymous Coward · · Score: 0

    Let's all email them to tell them what a bad idea this is.

    Deputy Chief of Staff & Director of Communications
    Kevin Herglotz - 202-720-4623 Rm 402-A Washington, DC 20250-1301
    kevin.herglotz@usda.gov
    FAX: 202-720-5043
  14. Save the electrons by mbstone · · Score: 1

    One might criticize the Forest Service, but look at it this way. Every time someone sends an e-mail, this uses valuable electrons which have to be generated by coal-fueled electrical generating plants. Coal is made out of wood. The less electricity that people use, the less coal you have to burn; this in turn lessens the demand for trees. Thus, by sending e-mail petitions, you are actually killing trees. Shame on you.

  15. What part of Conservation don't you understand? by Anonymous Coward · · Score: 0

    Conservation, as the Forest Service site states, means management of the land and its resources. Management - guiding, maintaining, adjusting.

    Conservation does not turn every tree into a monument which will last forever.
    Conservation does not restore the forest to what it was in 1492 (or do you think removing 99% of the trees in central states so the prairie can be restored is a good idea?).
    Conservation does not mean stop every forest fire until the forest is buried under 200 feet of dead logs.

    1. Re:What part of Conservation don't you understand? by GigsVT · · Score: 1

      I don't know how you got the idea that I am some liberal tree-hugger Mr AC, but I do understand that conservation doesn't mean those things.

      It does, however, imply an efficient use of natural resources. I don't see wasting lots of paper on things that could be electronic as an efficient use.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  16. RTFA by solman · · Score: 1

    They are not going to ignore all electronic comments, they are going to ignore reject mass-produced comments in which everybody sends an identical message. THIS INCLUDES PRE-PRINTED POSTCARDS.

    They are not discriminating between paper and bits at all.

    1. Re:RTFA by GigsVT · · Score: 1

      Dude, I did RTFA, look at my other post in this thread where I said the same thing you said when someone asked if they are also going to reject paper form letters like postcards or fax-ins.

      People will write more letters as a result of this though. Why risk your electronic message being grouped in with electronic form letters and ignored when you can write a paper letter that they can easily tell at a glance is not a form letter?

      They said in the article that they have a hard time telling the bulk electronic mail from the handwritten electronic mail, that's why they are doing this in the first place.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  17. Establish a more solid basis by TheSHAD0W · · Score: 1

    A website like EFF.org should send its members passwords for their petition pages through snail-mail, thereby establishing their physical address. Then when a petition is launched, the signers can be verified as being genuine opinions by real people.

  18. Administrative Rulemaking by Jedi+Paramedic · · Score: 1
    From the OMB Watch website:

    While the APA [Administrative Procedure Act] does not require all agencies to follow one single model for rulemaking, it does impose minimum procedural conditions that all agencies are expected to follow. This is to ensure that the public has the opportunity to participate in the formulation and revision of government regulations, and that there be minimum standards for judicial review. The requirements are quite minimal, yet as basic rules they provide the foundation for the development of further procedures. For example, although the APA does not require a public file or record of the rulemaking process, agencies usually compile one to prove their process is fair and reasonable.
    What this means:

    Unless a specific enabling statute for a set of regulations directs otherwise, a federal agency is required to have a general "notice and comment" period in rulemaking. What that means is entirely up to the agency, and sometimes agencies go through internal rulemaking to determine their rulemaking procedures. It all goes to supplement the legitimacy of the regulative process, and agencies generally err on the side of more comment than less. So long as there is a rational basis for their rulemaking, it is generally upheld on review.

    I wouldn't blame this on the Bush administration, I'd just say that it's possible that it would be easier for agencies to ensure that people who submit comments are (a) actually people, and (b) accountable to their comments.

    Paper carries a lot more weight anyway - if you feel strongly enough about proposed legislation, read up on it online, then write a letter and drop it in the mail.
    --

    That's my purse! I don't know you! -- Bobby Hill