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What Is the Future of Business Intelligence?

Roland Piquepaille writes "Mitch Betts asked this question to many technology leaders in the field of business intelligence. Here is one selected prediction. 'In five years, 100 million people will be using an information-visualization tool on a near-daily basis. And products that have visualization as one of their top three features will earn $1 billion per year,' says Ramana Rao, founder and chief technology officer, Inxight Software Inc., Sunnyvale, Calif. Check this column for more forecasts and an update on the adoption of so-called 'executive dashboards.' You also can read the original Computerworld article for even more information."

123 comments

  1. The future? by aardvarkjoe · · Score: 4, Funny

    In the future, it will still be mythical...

    --

    How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
    1. Re:The future? by aardvarkjoe · · Score: 1, Offtopic

      Wow. The first time I've ever had a first post, and it gets moderated up. Excuse me, I've got to go buy some lottery tickets...

      --

      How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
    2. Re:The future? by Peterus7 · · Score: 2, Funny

      In the future, these visualizations will work with windows media player and go with the music, holding little relevancy to anything, and yet people will love it. (sounds almost like a mac) Then people will start using it for business...

    3. Re:The future? by Directrix1 · · Score: 1

      In the future, businesses will learn that slashdot is a good advertising medium, by submitting pseudo-stories to boost their sales. Oh wait, the future is now!!

      --
      Occam's razor is the blind faith in the natural selection of least resistance and in universal oversimplification. -- EF
    4. Re:The future? by Anonymous Coward · · Score: 0


      I've recently had exposure to these products since I started to work for one of the leading BI companies.

      Those corporations that don't use these tools will be left behind. True, only a fraction have implemented systems like these but the ROI is simply amazing.

      In the economic downturn BI companies are still posting profits.. Why? Because businesses realize in economies like this they need to make smarter decisions faster.

      In one example, a large telecommunications company used to compile information into spreadsheets with data from across all their product lines. With over 2 dozen people working 12 hour days they could only put this spreadsheet out twice a quarter. With BI tools they have have been able to reduce staff by over half, workload has been reduced to 45-50 hours a week and they can compile their data 6-7 times a quarter. Also, now they track more data.

  2. Business Intelligence? by MsGeek · · Score: 1

    Sounds like the old saw about "Military Intelligence" to me...a contradiction in terms.

    --
    Knowledge is power. Knowledge shared is power multiplied.
    1. Re:Business Intelligence? by WegianWarrior · · Score: 2, Insightful

      Military intelligence has everything to with gatherering information and passing it on to those who are supposed to figure out how to use it. After all, we can't be stuck with that sort of intelligence the civilians use, can we =) ?

      --
      Everything in the world is controlled by a small, evil group to which, unfortunately, no one you know belongs.
    2. Re:Business Intelligence? by Blaine+Hilton · · Score: 1

      I don't think this is really news, they are just getting more advanced like everything else is. It still is basiclly a numbers game though.

    3. Re:Business Intelligence? by Anonymous Coward · · Score: 0

      Sounds like the old saw about "Military Intelligence" to me...
      Well, both are really about disinformation visualisation.

    4. Re:Business Intelligence? by monadicIO · · Score: 1

      Well, you have to see it the way Mr Sol Klinger sees it :
      "Business is war! Like in any war, survival depends on being able to act quickly in a constantly changing environment. Business intelligence will eventually operate as a business command-and control-center (BCCC). -- Sol Klinger, director, Sterling Management Solutions Inc., Princeton, N.J.
      I guess he's killing all his competition right now!!

      --

      The law of excluded middle : Either I'm foo or I'm foobar

    5. Re:Business Intelligence? by RLiegh · · Score: 1

      I think it's likely that most /.ers had that exact reaction on reading the headling.

    6. Re:Business Intelligence? by RLiegh · · Score: 1

      on reading the headling.

      I've no clue how they felt reading the headline, however. ;)
    7. Re:Business Intelligence? by sandbagger · · Score: 1, Insightful

      I worked as a business plan writer and competitive intelligence-type guy. It is amazing how many higher ups ask for idiot things like a pie chart for something that only has one category. Or, having asked you to research a complex subject for six months, ask you to summarize the summary of the executive summary.

      What happens next is that they realize you know the material better than they, so they get rid of you.

      This leaves them free to mis-manage without looking over their shoulders.

      --
      ---- The above post was generated by the Turing Institute. Maybe.
    8. Re:Business Intelligence? by bj8rn · · Score: 1
      Military intelligence has everything to with gatherering information and passing it on to those who are supposed to figure out how to use it.

      Gathering information is always the easiest part, processing and interpreting is what causes the most trouble - and that is the mysterious thing right before "3. profit" (sorry, couldn't resist using it). And visualising is not interpreting.

      Military intelligence can be a lethal weapon, if used correctly. I remember what a friend of mine, a history student told me about the Suess conflict between Israel and Egypt: The Egyptians had placed their planes on an airfield so, that in the place of every second aircraft there was actually a replica made of plywood. When the Israeli bombers attacked the airfield, they destroyed only the real airplanes, not dropping a single bomb on the replicas.

      The main problem today in intelligence is, that there simply aren't enough people who could interpret the data they gather - a problem which hit the Americans real hard in 2001. There is/will be the same problem in business intelligence. Sure, you can collect tons of information about your competitors and customers, but there's not much use of it, if all you make out of it is some pie charts. Graphs representing some kind of relations are better, but still will not show you the complete picture (though may show enough).

      The real future of business intelligence could probably be a dark-side-of-the-force-version of Doug Engelbart's knowledge containers, which, if I remember corretly from the little I could parse at that moment, were (I can't remember just how, and am unable to check it out) in his opinion the way to manage the information overload. And, if Engelbart is right and his idea works, it would lead to the extinction of hierarchic organizations (ie management)...

      --
      Hell is not other people; it is yourself. - Ludwig Wittgenstein
    9. Re:Business Intelligence? by WegianWarrior · · Score: 1

      Very well put - and 101% correct. There has been too much effort put into the gathering of information in the recent history, and far to little effort put into interprenting what the gathered information signify.

      While I havn't heard the story about the egypt airbases before - and thus can't validate it - it highlights another problem; namely how to prevent your enemy (both military and business) to find outs what's real and whats not. By making every second plane a fake, the egyptians made it easy to predict which targets were real and which were not. In much the same way, the germans streaches camo-nets over their uboats as they were built during WWII, but as the germans were too neat, they only camoflaged what was there - so the british could measure the lenght of the camo-nets and attack just before the sub was about to be launched, maximising the damage.

      There is a morale to that story; disinformation - both in military and business applications - must not be of such a kind as to reveal what it is supposed to hide. Oh, and while computer 'enchanted' pictures and whatnot are pretty to watch, you can sometimes learn more by going over a real photografy with a magnifyinglass.

      --
      Everything in the world is controlled by a small, evil group to which, unfortunately, no one you know belongs.
    10. Re:Business Intelligence? by Anonymous Coward · · Score: 0

      Business Intelligence..

      An oxymoron almost as bad as "Business Ethics" or "Microsoft Works"...

    11. Re:Business Intelligence? by NewbieProgrammerMan · · Score: 1
      There has been too much effort put into the gathering of information in the recent history, and far to little effort put into interprenting what the gathered information signify.
      That's a good point that usually doesn't come up when people talk about data. My current job involves building some tools to analyze data that has been sitting around unused for a few years now - the customer spent a lot of money collecting all this data for a wide variety of machinery, and yet has neglected to do anything really useful with it. Now that somebody came along and found some useful things in that data, they're interested in having tools so that the engineers can dig around for more useful stuff. What a concept. :)
      --
      [b.belong('us') for b in bases if b.owner() == 'you']
  3. Makes me want to go into business. by Anonymous Coward · · Score: 3, Funny

    At Southwest Airlines, they call them cockpits, and they're specialized, so that the guy in charge of putting peanuts on airplanes gets a different view than the guy who's in charge of purchasing jet fuel.

    Dang. I thought my job sucked.

    1. Re:Makes me want to go into business. by Subcarrier · · Score: 3, Funny

      the guy in charge of putting peanuts on airplanes gets a different view than the guy who's in charge of purchasing jet fuel.

      Dang. I thought my job sucked.


      It's not that different from being a zoo keeper except that the monkeys are wearing a business suit.

      --
      "I have opinions of my own, strong opinions, but I don't always agree with them." -- George H. W. Bush
  4. Nothing but marketing/business buzzwords by Dynedain · · Score: 4, Insightful

    In five years, 100 million people will be using an information-visualization tool on a near-daily basis

    How many people use graphs, pie charts, etc. daily? Look at the newspaper and see how many are in the financial section. How many people have the default stock ticker in their AIM window?

    Yeah, I thought so......these aren't the droids you are looking for, move along...

    --
    I'm out of my mind right now, but feel free to leave a message.....
    1. Re:Nothing but marketing/business buzzwords by catch23 · · Score: 4, Interesting

      I really don't think the usual slashdotter uses a scrolling stock ticker window, but I don't think the article was aimed at the usual slashdotter audience in fact. I'm actually a developer in my company's decision support systems where we develop stastistical models to represent current and future customer predictions using stuff like k-means, sammons mapping, etc. Stuff like sammons mapping maps a n-dimensional data set into a 2 dimenional visualization and it really does help marketers predict how the trend is moving.

      I develop workflow systems with built-in dashboard display metrics so that data could be displayed in "real time" to the PHBs who make all the real decisions in the business. Yeah everything is buzzword compliant here, but the story about dashboards is real. As a developer working in both the PHB decision-making world and the low-level IT development, I can attest to it.

    2. Re:Nothing but marketing/business buzzwords by polv0 · · Score: 1
      Many people who have heard the phrases "Business Intelligence" and "Executive Dashboard" do not understand what they mean in practice, nor how they are useful.

      As a data mining consultant in the Insurance industry who has participated in Sales meetings with Business Intelligence vendors such as Insight, I have come to understand some of the limitations of these products.

      First, an executive dashboard is a pivot table dressed up with web based features. It is a flexible interface that sits upon "data cubes" that are generated by your analysts and IT departments. You can view your inventory distribution broken down by any other variable you want, or you can see a map of the world color-coded to your recent sales successes. What is new about these products is that they automate the generation of these graphical data representations, and give you a lot of power and flexibility with little effort.

      The principle disadvantages to these products are that:

      Executives often don't know or have the time to learn how to maximize their use of the tools

      The aggregated results that you see on a dashboard are only as good as the data going in

      They focus on lagging indicators, such as what your sales activity was yesterday, rather than what's going on today and what is likely to happen tomorrow, you can end up driving while looking out the rear window

      They do not allow the executive to tweak constants, such as percent of inventory in San Francisco, and automatically regenerate their data - you have to cycle back through the analysts, you often have to re-work everything if you want to turn the steering wheel or step on the gas pedal

      We are working with these vendors to try to address many of these issues, and incorporate modern statistical pattern recognition algorithms such as Neural Networks and Support Vector Machines, so that the Executive can look out their front window, steer, and out-race the competition.

    3. Re:Nothing but marketing/business buzzwords by Anonymous Coward · · Score: 0
      I work for one of the individuals that was quoted in the article above. The quickest selling product in our company's history was a scorecarding tool.

      The previously quickest selling product in our company's history was our data visualization tool.

      The biggest feature of our latest reporting tool? Charting.

      The component we've received the most support calls about? Charting.

      It should be *no* surprise to anyone here that a sexy, slick, spectacular front-end is essential for the user. Illogical, but true.

      Phemur

  5. Heck, that's true now by MarkusQ · · Score: 5, Funny

    In five years, 100 million people will be using an information-visualization tool on a near-daily basis.

    Heck, that's true now. They're called graphs.

    But it does bolster my prediction that in five years three nines or better of the pundents attempting to capitalize on our paradigms will be using lingustic chicanery to obsfucate their metheodology.

    -- MarkusQ

    1. Re:Heck, that's true now by Obyron · · Score: 3, Funny

      will be using lingustic chicanery to obsfucate their metheodology

      And they still won't be using spellcheckers.

      --
      --Obyron
    2. Re:Heck, that's true now by snarkh · · Score: 1

      Can I have some metheodology too?

    3. Re:Heck, that's true now by MarkusQ · · Score: 1

      And they still won't be using spellcheckers.

      Any words that appear to be misspelled are actually new bizzwords I have coined for the occasion.

      -- MarkusQ

      P.S. Real answer: With my 16 mo. old son bouncing on my lap I'm proud of the fact I can type atr all!

    4. Re:Heck, that's true now by MarkusQ · · Score: 1

      Can I have some metheodology too?

      Sorry, that was a typo.

      I meant to say "metheondolodogogollogy."

      --MarkusQ

      P.S. I love saying that out loud.

    5. Re:Heck, that's true now by alienmole · · Score: 1
      I meant to say "metheondolodogogollogy." --MarkusQ P.S. I love saying that out loud.

      You're letting your 16-month old son coin buzzwords now, or do you just have a case of daddy-brain?

      Oh well, either way, I guess it couldn't be any worse than the current system...

  6. Oxymoron. by I'm+a+racist. · · Score: 5, Insightful

    Business intelligence is an oxymoron.

    What they really need in business is to find that all-elusive step, y'know they one right before "4) Profit!"

    Anyway, regarding visualization software (let's not get into the buzzword aspects of this concept), do you really think CEOs will use it? Half of them don't even use email yet (I hear one or two are known for having their secretaries print out their emails for them). They're notoriously technologically illiterate. I assume they'll remain that way until the next generation or two succeed them (ie. people that have grown up being computer literate).

    --


    Down with Saudi Arabia!!!
  7. You Really Want to Know? by n3rd · · Score: 4, Interesting

    Compitent, in touch, gutsy middle management.

    Many haven't worked with what they manage (UNIX, Windows, networking, accounting, QA, etc). Because of this they don't understand the day to day working of the people and products they manage.

    They also need to be in touch. From my experience when the boss calls a meeting and asks us to tell him or her what we need to change nobody speaks up. We need management we feel we can talk to without fear of retribution. Also, they need to keep their ears open for the watercooler gossip they will never hear directly. It helps judge morale, allows them to quell or substantiate rumors and find out what the employees really think.

    The last, and largest one, is gutsy. This means when the workers tell a manager something that he or she can't take care of directly they should have the guts to take it to their manager to help. I've seen too many managers who kiss ass and are afraid to put a small tarnish on their reputation to go to bat for their employees.

    The problems we face now aren't with the technology, but with the people.

    1. Re:You Really Want to Know? by HBI · · Score: 1

      They are only problems in the shortsighted world where you want to get work done, and make more money for the company.

      In the grand scheme of things, wastrel employees (and managers) are good things, because they suck up time and bring us closer to full employment.

      Think about it, if we had perfectly efficient people at every step, you'd need a lot less people, right?

      --
      HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
    2. Re:You Really Want to Know? by Anonymous Coward · · Score: 0

      Don't laugh, that's pretty much exactly what heppened to me....

    3. Re:You Really Want to Know? by Cirvam · · Score: 1

      Well if we were perfectly efficent then perhaps the companies and industries could grow larger and hence need more employees, which would take care of the employment thing.

  8. $1 billion per year ... visualization ... daily by SpaceLifeForm · · Score: 4, Funny

    Hmmm, did they arrive at this figure based upon the pr0n industry?

    --
    You are being MICROattacked, from various angles, in a SOFT manner.
  9. Nonsense unbound by SunPin · · Score: 3, Insightful

    It sounds like the author had a list of key/buzz words and tried to squeeze a payday out of it... it's an old term paper trick as well. How did this dreck find its place into a publication?

    --
    Laws are for people with no friends.
  10. The future... by WegianWarrior · · Score: 1

    ..is bunk.

    To qoute the article; Within five years, terms such as business intelligence ... will have all but disappeared. Which may be a good thing, as all to many businesses these days seems to have their inteligence challenged by thinking up a business plan of the kind that ends in "3. PROFIT!!", and all to often has a bulletpoint just above there they'll get back to...

    --
    Everything in the world is controlled by a small, evil group to which, unfortunately, no one you know belongs.
    1. Re:The future... by bbtom · · Score: 1
      "ends in "3." ... "has a bulletpoint above".

      So not only can't they think up good business plans, but they commit the cardinal formatting sin of mixing numbered lists and bullet points. When will those in business actually READ Word for Dummies rather than just have it on the shelf to look cool.

      --
      catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
  11. What Is the Future of Business Intelligence? by NanoGator · · Score: 1, Interesting

    "What Is the Future of Business Intelligence?"

    PHB's will multiply drastically, afterall management is more motivational to employees than paying them more. Cubicles will be reduced in size by 50% so they can be more efficient and fit more people per square meter. Computers will be ridiculously faster, so ambitious deadlines will be even more ambitious, just in time to meet that ever so important tradeshow deadline. And since technology will be a lot cheaper in the future, budgets will be halved over and over again in order to make sure projects under-deliver.

    Business Intelligence, 100 years from now, will drop like a rock.

    --
    "Derp de derp."
  12. The company I worked for already tried this... by poofmeisterp · · Score: 5, Interesting

    It doesn't work. Surprised, huh? ;)

    The "dashboards" provided green/yellow/red status with click-through to actual data points.
    The execs spent so much time obsessing over the quality of data in the dashboards and fixing problems when they arose that they never got any actual use out of them.
    It just gives execs one more thing to complain about and blame on other people to get unreasonable performance gains (that in reality areperformance losses in the form of lowered morale and sabotage.)

    1. Re:The company I worked for already tried this... by Beliskner · · Score: 1
      Whenever you have a jobplace that is especially "metric based" - ie a "dashboard" with too much information in it, you get into a circumstance where the employee(s) work the metric, instead of their job.

      In tech support, many places rate you on how many calls an hour you take. Great. But then you have operators "accidentally" hanging up on people every now and then
      This system wasn't intended for metrics, it was intended to provide an alternate means for a Department Operations Superviser to report a problem that needed intervention. This is a classic case of overautomation.
      --
      A caveman dreams of being us, the incalculable power and riches. We dream of being Q, then what?
    2. Re:The company I worked for already tried this... by kpharmer · · Score: 1

      That's like complaining that car owners waste too much time making sure that the sensors are working right on their cars so that their dashboard gauges work right.

      Yeah, it's *completely* ok that that time is spent to ensure that execs have good information on what's going on in the business.

      Of course, if they are measuring the wrong thing, or don't understand that one metric can't fully represent how a process is working - then it's more of a matter of being info-literate than it is about having a useless tool.

  13. IMO, The Future is Integrated by Dukeofshadows · · Score: 4, Interesting

    I figure that in the near future most businesses will become more integrated with the Internet. The potential for customers to order goods without ever leaving their home is a tremndous potential market that can only grow as more people (especially Americans) get online. Given the laws of the United States concerning "security" passed in the last few years, I disagree with the author's comment that data mining will become a thing of the past. Quite the opposite, I think that with more information becoming readily available on the Internet that data mining will be used even more to attempt to forecast customer's desires before they even start actively shopping. With increased computing capacity and faster Internet access, it should only make data mining that much easier.

    Certainly data mining and "buisness intelligence" can save corporations advertising dollars, but what about the people who buck the trends? Advertisers will tap into the internet thanks to small businesses who could readily advertise for much less money to the whole world, if need be. Local mini-webs for individual cities like Yahoo sets up would be perfect places for such advertising. Sadly, I also predict that AOL and Microsoft will try to merge at some point soon to facilitate their own data mining practices and to try to control most of these local webs. Their offers of integrated services from web access to web navigation to easy-to-understand web tools are already one of their biggest selling points. I say try to merge because despite current politics and recent events there are still legal limits to corporate mergers.

    Regardless, I think companies will try to start integrating more of the Internet into their business. Small businesses will start using data mining as the technologies behind it become more easily exploited. And larger computer companies will probably start trying to consolidate in order to offer their own browsers, OSes (Linux derivatives for the masses seems likely to compete with Billy), and internet connection services all in one package.

    --
    As long as there is a Second Amendment, there will always be a First Amendment.
    1. Re:IMO, The Future is Integrated by Beliskner · · Score: 2, Funny
      I figure that in the near future most businesses will become more integrated with the Internet. The potential for customers to order goods without ever leaving their home is a tremndous potential market that can only grow as more people (especially Americans) get online
      And thanks to McDonalds most Americans will be too obese to leave their homes to go shopping, necessitating home delivery which will lead to a second dot-com boom.

      If McDonalds starts home delivery, then McDonalds can be sued for "Genocide by use of Gastric Weapons of Mass Destruction."

      --
      A caveman dreams of being us, the incalculable power and riches. We dream of being Q, then what?
    2. Re:IMO, The Future is Integrated by Moses+Lawn · · Score: 2, Interesting

      I have to say, as a prediction, this is not that much of a stretch. Everybody's been saying "everything integrated with the Internet" since 1995 or so. I completely agree; however, I don't think this is what these particular articles are trying to say. I don't think they were talking about data mining per se, where someone constructs huge database queries to try to predict future consumer buying habits. They seem to be refering to managers' ability to look at specific mappings of the state of their companies - inventory on hand, expected sales in the next week, current locations of all assets, etc., so as to try to get a picture of what's going on *right now*.

      Obviously, you can't get more than a detail view on a specific thing at once because of the vast amount of data involved. A good example was the one about the airline and one view for the person responsible for in-air snacks versus the different view for the person who makes sure there is just the right amount of fuel at each airport. Imagine if you could generate a (realtime) picture of whatever interrelated information you wanted (inventory at the Delco brake factory and how it affects the production of Chevy Cavaliers in the next 48 hours, for instance) in a clean, clear format. That's what I think this is all about, and I suspect it's what the futurists had in mind all along, but it got lost in all the Brave New World hype pushed out by Wired and the other hustlers.

      Data mining, as it refers to trying to predict future customer behavior based on past data, is nothing new and will always be with us, to the extent that it actually works and is cost-effective. Consumer companies have been doing market research for a long, long time and have it pretty much down to a science. Having the ability to look at more detailed information may not add enough of an effect to make it worth the effort and expense of setting up huge data centers just to get that last 2 percent.

      As to your last point, about companies selling their own operating systems and web browsers, that's pretty much wishful thinking. There is no business reason I could think of to do this, and every reason not to (vast cost, consumer resistance, dubious benefits).

      --

      What if life is just a side effect of some other process and God has no idea we exist?

  14. Reality check by bigberk · · Score: 5, Insightful

    I don't mean to be insulting, but many managers are twits, and no matter what kind of wonderful software they have access to they still have to use their own brains to interpret, understand, and apply the data presented.

    I take university courses in management, and am repeatedly awestruck by the sheer stupidity of some of my peers. Many of them graduate and go on to become rather useless business people.

    Always remember, Incompetent People Rarely Know They Are ;)

    1. Re:Reality check by iabervon · · Score: 2, Insightful

      The point of this software is to let people who aren't twits and know what's actually important information figure out what charts to show to the managers, who will then make the right decision and have something to justify what they did. The point is to make the twits (who are largely chosen for their ability to get people to do what they say) less significant in figuring out what to do, without obviously insulting them.

      The real trick is to get someone who really knows what's important to figure out what to show, and not let the users pick random charts (which will tend to look interesting, but not promote the right decisions).

    2. Re:Reality check by mc6809e · · Score: 1

      I don't mean to be insulting, but many managers are twits, and no matter what kind of wonderful software they have access to they still have to use their own brains to interpret, understand, and apply the data presented.

      I take university courses in management, and am repeatedly awestruck by the sheer stupidity of some of my peers. Many of them graduate and go on to become rather useless business people.

      Always remember,
      Incompetent People Rarely Know They Are ;)


      Well, according to the link you gave at the end, at least these stupid people will eventually know that they're stupid. :)

      More seriously, I wonder if a lack of education in business is what gives many people the courage to critize business practice. That is, they don't know what they don't know about business.

      Of course, if you REALLY know what you're doing, hey, criticize away!

  15. Wow, how insightful! by Fefe · · Score: 4, Insightful

    The CEU or press guy of a company that makes X tells us that in future, there will be a H U G E market for X, and X will be ubiquitous.

    My my, we would be utter fools not to invest all our spare money in his dot-bomb, wouldn't we?

    Sheesh.

    1. Re:Wow, how insightful! by NewbieProgrammerMan · · Score: 2, Insightful

      I like this part of his quote: "And products that have visualization as one of their top three features will earn $1 billion per year." Does that mean if I add a graphing feature to some application, call it "data visualization" and bill it as one of its top three features, I'll get my cut of that $1B? What a lame-ass generalized forecast; looks to me like he just submitted some gibberish in hopes he'd get his company's name mentioned somewhere.

      I still haven't been able to figure out what a "CEU" is, though. Chief Executive Unicorn? Cheesy Estimates r-Us?
      --
      [b.belong('us') for b in bases if b.owner() == 'you']
    2. Re:Wow, how insightful! by Spunk · · Score: 1

      Chief Executive Underpantsgnome.

      Who else would you hire for Step 3: Profit?

  16. Mad Businessman by Hammerself · · Score: 1

    Today, consumers may be amused at marketers' clumsy attempts to personalize service, like being offered a new Lexus while shopping for a used Pinto. But consumers won't laugh at such amateur antics in two years or so. And neither will chief financial officers, who will refuse to pay for collecting and analyzing data that gets used unintelligently.

    I'll show all those idiots who laughed at me! I'm make them all pay! They called me mad. They said fully automated application of our entire personal user information database into directed marketing initiatives with a negligable margin of error was a pipe dream! They cancelled my funding. Now who's laughing? Enjoy your Lexuses.... FOOLS!

  17. Won't Work. by Boss,+Pointy+Haired · · Score: 1, Interesting

    Technology has moved on leaps and bounds in the last century, and our brains are not really that capable of keeping up.

    The vast majority of people that are managers will not have the mental capacity to process this information in the time frame with which an "executive dashboard" promises to deliver it.

    And i'm not saying that in a cruel way - i'm not getting at managers or anyone, i'm saying that _we_ human beings, as a race - the vast majority of us cannot process information that quickly.

    These tools are going to require the mental capacity of a "Genius" to be able to capitalise from them, and very, very few of us, particularly those in middle management positions ;) are geniuses.

    1. Re:Won't Work. by NewbieProgrammerMan · · Score: 2, Insightful

      I think you have a point, although some of the small number of geniuses available can probably design some visualization methods/tools/whatever that will allow the rest of us to make a little more sense of vast amounts of data without having to understand it in depth. After all, many business managers seem to get along just fine today without having the faintest clue about what's really going on in their business. Maybe the future of business technology is designing tools that will let managers think they have a big-picture dashboard system so they will leave the lower level folks alone to do things "the way they should be done." ;)

      I wonder when (if?) we will get to the point where no human, no matter how talented or experienced, will be able to figure these things out? <insert sci-fi AI doom-and-gloom end - of - the - human - race - because - we - start - letting - machines - think - for - us speculation here>

      --
      [b.belong('us') for b in bases if b.owner() == 'you']
    2. Re:Won't Work. by bj8rn · · Score: 1
      ...some of the small number of geniuses available can probably design some visualization methods/tools/whatever that will allow the rest of us to make a little more sense of vast amounts of data without having to understand it in depth.

      I already mentioned John Engelbart's idea of knowledge containers in another thread, but this one is at a bit different angle. In the transcript (linked to the article), he talks about aircraft industry, where no single person actually knows, how to build, let's say, a 747. He talks about a system which would let a group of people act as if they were actually one person, something like a superbrain where people would be the braincells (I hope I got that part correctly, I am unable at the moment to RTFA, so you may mod me as a troll, if I got it wrong). Nothing to do with having a machine think for us (no, churning lots of numbers isn't thinking in my opinion).

      --
      Hell is not other people; it is yourself. - Ludwig Wittgenstein
    3. Re:Won't Work. by NewbieProgrammerMan · · Score: 1

      I like the idea of developing systems that will allow better collaboration on complex projects - it may be that such systems are our only real option going forward, since 'real' AI is always 10-20 years in the future, and I doubt we'll be able to 'upgrade' ourselves in any significant way for a long time. And I really like the 'extinction of hierarchic organizations' concept - kind of like this idea taken one step farther to include upper management as well as middle management.

      I really only threw in the 'machines thinking for us' thing because I watched The Matrix a couple of days ago. ;)

      Thanks for the mention of knowledge containers...I see a few hours being used up this weekend reading about them. :)
      --
      [b.belong('us') for b in bases if b.owner() == 'you']
  18. Re:An old favorite by Anonymous Coward · · Score: 0

    So someone modded you down a few times... I have had that happen to myself more than once - and the reason I'm posting this AC is to avoid getting a -1 Offtopic to my name. Still, you must try to bend your mind around why you're getting modded down, and from reading your comment it is presumably because you're off topic, trying to troll, acts like an idiot or insults people.

    Apart from that, I would suggest going for a long walk out in the freah air. It is amasingly how that clears the mind.

  19. PR != news by sohp · · Score: 4, Insightful

    Well then. Here we have a senior officer and founder of a dot-com that makes software to graphically analyze databases telling us how in the future information visualization will be the next hot thing. When google news does this, there is much wailing and gnashing of teeth on the net. Slashdot, Press Releases for Nerds?

    1. Re:PR != news by Anonymous Coward · · Score: 0

      Seriously, this snippit and all of the associated links were completely content free.

      Come on Slashdot, really. Nobody who wants to read this crap reads Slashdot. This type of spew is for management freaks only.

    2. Re:PR != news by Boss,+Pointy+Haired · · Score: 1

      I love companies like Inxight, because they manage to convince my competitors to waste millions of dollars buying crap software that isn't going to help them one iota.

  20. Business Intelligence by Anonymous Coward · · Score: 3, Informative

    I undertand this, and I think I know what they are talking about when they mention the estimates. Business Intelligence is a large and all-encompassing field, I've been working as a consultant in this particular industry for three and a half years. Business spending on BI systems incorporates the entire lifecycle of such implementations, not just simple pretty graphs at the end. It includes areas such as Business Analysys which consists of requirement gathering, Data modelling for designing optimal storage for large volumes of historical data, ETL and Data Warehousing, then once you have a solid foundation for your decision support system (DSS) you can proceed onto the reporting and analytics and presentation.

    Do I believe it is a large industry with a lot of spending, yes I do. Especially in these times where businesses are attempting to optimize their processes and reduce spending. Decision support systems through Business Intelligence are a big aide to those in charge.

    Regards,

    Tom Wolniewicz; BMath, CS, OCP
    tom@fieldofwebs.com

    1. RE: Business Intelligence by srl1981 · · Score: 1

      Is it me, or is business intelligence increasingly becoming an oxymoron in the current business climate?

      --
      Fuck Saddam! I want Osama, dead or alive!
  21. Translation of all thier answers. by bm_luethke · · Score: 1

    Everyone will be using that my company is writing today - it will be a billion dollar market. Please give me some money now so you can be in at the ground floor.

    --
    ------- Sorry about the spelling, I suffer from two problems. Dyslexia makes it difficult to spell well, lazy makes it
  22. Interactive Reporting by irish_john2 · · Score: 1

    I think the future of Business Intelligence is realizing that in traditional reporting, people generate these big ass long reports.

    But you can simplify this, by allowing them to specify first what they want to interrogate, and then zoom in as necessary.

    The idea is, their curiosity can help guide them, to what it is they need to look at. Using this they can drill down easily into the information and prevent information overload

    I have developed a demo of this with a Sales Reporting product called Sales Buddy. You can see the demo at http://www.interactivereporting.net

    1. Re:Interactive Reporting by burnetd · · Score: 2, Informative

      It's called OLAP or multidimensional analysis and its been here for a long time, thing is hardly anyone uses it. Various figure suggest 90% of Business analysists have never used OLAP tools to any degree.

      As someone who spends to much time using Cognos' stuff and BusinessObjects, the one thing I can tell these things lack is decent charting. Excel has them both beat here and in the end its charts the bosses look at not the tables.

    2. Re:Interactive Reporting by irish_john2 · · Score: 1

      I think that OLAP and multi-dimensional analysis is way too complicated for alot of people. What I realized is that there are alot of very powerful tools out there, $50k+ like hyperion, Business Objects and others.

      The problem with them is that they are very expensive, especially for alot of small businesses, and very difficult to setup and get up and running.

      What I am trying to do is do simplify the process, so all the fancy analysis is bundled into the tool, and all they have to do is do a datamapping into where their transactional data is stored. Even these mappings can be presetup, if they are using a common accounting package. The net advantage is, that the analytical stuff should just work out of the box

      Alot of these high end tools are very powerful, and there is a demand for them. I feel there is a demand for prepacked analtical modules that just work.

      I am working to try and build a marketplace in these kind of analytical tools and mappers. So as an example, you can have someone build a sales module, or a fancy inventory analytical module. Then you could have someone supply a link to say a common accounting system like Quick books, or whatever kind of accounting system they might be using.

      The marketplace would help simplify this stuff, by abstracting the reporting/intelligence stuff away from the physical data. So you could have people develop modules/mappers for linking into particular accounting systems, and other data sources. And then people who could develop different reports/intelligence applications.

      So say your boss needs a new Inventory analysis report, sure you could write one from scratch. But as long as you followed the standard schema for inventory, then others could also reuse your work. And you could resale that module so others can reuse it.

      Suppose you are familiar with a particular accounting system, e.g. then if you write a mapper into this common schema, then others could buy this map and reuse it.

    3. Re:Interactive Reporting by Anonymous Coward · · Score: 0
      Which is why Cognos created Visualizer:

      Visualizer

  23. the future of business intelligence by hpavc · · Score: 3, Interesting

    will be more industrial/commercial espionage. and in this america is so sadly behind.

    --
    members are seeing something, your seeing an ad
  24. Lessons of "Push," dangers of micomanagement by Nova+Express · · Score: 3, Insightful

    "Products that have visualization as one of their top three features will earn $1 billion per year."

    There's nothing I love quite so much as business analysts telling us "for sure" what's going to be hot in three to five years. Either it's something so obvious no one can miss it (like "the Internet will be big!"), or else they're horribly wrong.

    Anyone remember how "push" technology was going to be the Next Big Thing? How the real money on the Internet was pushing sports scores and stock tickers out to people so they could avaoid all that tiresome clicking? Remember the Wired cover story on Push? Well, I get the same feeling about "executive dashboards." Show me a man who has graph on his desktop showing up to the minute price trends on hog belly futures, and I'll show you a man ready to replicate the same mistakes that a million or so day traders made during the Internet bubble: having access to instant information doesn't mean you understand the information you're seeing.

    The businesses which can benefit the most from real-time information have already implamented it, and not as "executive dashboards." Think of WallMart. Or the U.S. Army. But they're designed to flow the information as hard data to people who actually use the information, rather than as pretty graphs to executives. You want to empower people at all levels of your organization, not micromanage them.

    Is visualization useful? Sure, that's why we have things like Visio, PowerPoint, and Keynote. But never mistake up-to-the-minute readouts of information for a true understanding of that underlying data.

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

  25. Re:An old favorite by RLiegh · · Score: 1
    w00t! Off-topic! w00t! Off-topic!


    So someone modded you down a few times... I have had that happen to myself more than once - and the reason I'm posting this AC is to avoid getting a -1 Offtopic to my name.


    I've got off-topic "to my name", as well as a couple of '-1 trolls'. They hang on the wall right along with the '+5 funny' and the '+3 insightful' ... at the end of the day, i have fun, and still have "excellent" karma.

    I agree that the grandparent post was flame-baiting, but hiding behind AC just for the sake of not getting a certain mod by your name is...well, it's crap, imho. At least it is if you're stating your honest opinion and not just stirring up shit.

  26. Good call by bigberk · · Score: 1

    Luckily, the average slashdot reader is pretty smart. I'm sure this 'news' registered pretty high on most peoples' B.S. meters.

  27. Predictions -- consider the source.. by Greg@RageNet · · Score: 2, Insightful

    Seems like most of the predictions go something like this....

    "Hot new technology 'A' will be widely adopted and a multi-billion dollar industry in the next 3-5 years." -- Bob Anonomous, CEO vaporwhere corp, a hot new technology 'A' startup.

    -- Greg

    --
    Slashdot, would a spell-checker for posting be too much to ask? It's not rocket science!
  28. 2 words by los+furtive · · Score: 1

    Packet sniffing.

    --

    I'm a writer, a poet, a genius, I know it. I don't buy software, I grow it.

  29. visualization helps to sell to C level execs by DoomDoom · · Score: 5, Interesting

    I used to work for Computer Associates and on their flagship product Unicenter TNG. The way we managed to sell to the excutives was to show them the TNG visualization feature which was almost like a computer game - where you could fly in to your regional data center , view a maze of your servers , fly into a server and pick up an application to fix . Lots of very cool toys to do somthing you could do faster and more easily with a simpler GUI. The CEO/CIO/CFO loved the demo and signed off on the purchase but the system administrators never ever used that interface -- they stuck to command line or windows interfaces. The System admins didn't object as the software did provide a useful and important solution for them.

    Visualization can not be a goal in itself .The software has to go and do something useful to win favor with middle tier managers and administrators , who will be the ones actually using it.

  30. oxymoron by ruiner13 · · Score: 0, Redundant

    "Business Intelligence" is almost as oxymoronic as "military intelligence". At least in my experience with managers that have no idea about technology but yet think they can dictate how it is run.

    --

    today is spelling optional day.

  31. Inxight does have cool stuff by MarkWatson · · Score: 3, Informative
    Inxight has good visualization and natural language processing tools, for sure (though pricey).

    Not to make too big of a shameless plug, but my www.knowledgebooks.com stuff tries to be sort-of competitive with Inxight (although I have just been working on this stuff about 1/3 time for a few years - I will acknowledge that they have a head start :-).

    I really believe that most people will routinely use what I would call information appliances - systems that basically remember our entire digital lives and provide ways to quickly find information based on topic, time of creation/modification, linked from other similar data or experiences, etc.

    One huge problem that I have as a developer (as I have recently talked about on my blog) is that if you are not Microsoft and can not peek inside proprietary data and file formats, then you have a difficult time writing software that runs in the background and has access to everything that you are doing on your computer. Storage, information retrieval, backups, etc. are all solveable problems, but proprietary data formats used by > 90% of the desktop market are a major problem.

    One possible idea would be integration with OpenOffice and live with a small market share.

    -Mark

  32. employee's knowledge by srp3 · · Score: 1

    Business intelligence, at least in my view, has always been about finding a way to take what employees know and marginalizing the employee.

    Think about it. The reason a lot of folks have jobs is because they have a specific skills and knowledge. If you allow someone to siphon off that knowledge, it marginalizes the employee.

  33. !#/usr/bin/geek by fussman · · Score: 1

    Business Intelligence Segmentation Fault(Core Dumped)

    --
    Support Israeli punk bands. Man Alive.
  34. What Is the Future of Business Intelligence? by IWantMoreSpamPlease · · Score: 1

    Huh wha? ;)

    In the immortal words of Megadeth, "...two words combined that can't make sense."

    --
    So rise up, all ye lost ones, as one, we'll claw the clouds.
  35. information visualisation devices? by the_2nd_coming · · Score: 1

    you mean desktop workstations, PDAs, and laptops?

    --



    I am the Alpha and the Omega-3
  36. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  37. Intelligence Will Revolutionize Business by Michael_Burton · · Score: 1

    Business Intelligence... it's about time!

    All these Buzzword of the Month fads seem to be attempts to make up for things found lacking in the real world. I was hoping that with "Business Intelligence" we had finally gotten to the root problem. Instead, it's just additional evidence of the root problem.

    --
    When all you have is an axe, everything looks like a grindstone.
  38. how the hell do you pronounce that? by kitsch · · Score: 1

    I don't know about you, but most of the languages I'm familiar with pronouce 'x' with a 'SH' sound when it's part of a word.

    Which of course makes the name in-shite.

    Which is surprisingly worse than a company I worked for once called digital-freq pronounced 'digital-freak' Are there too many names copyrighted right now or something. Anything that makes you want to mumble your companies name when telling it to your friends should never have made it that far.

  39. Business Intelligence by pipingguy · · Score: 1

    Speculative investment has to move towards startups (I.E., something that is really new and worth exploring) and not for 401K. What originally pissed me off about this was hearing senior execs virtually gushing about their ROI.

    I hate the bell curve concept, but there are those that are desperately trying to make it work within the now dead corp/marketing world.

    Once the MBAs gained control, all was lost.

  40. You're user name and URL by Surak · · Score: 0, Offtopic
    With amazing reviews like this one, how could I resist buying this product.


    Product: ETHNIC CLEANSING

    From: Billy Joe McVeigh

    Date: Monday 24 February, 2003

    Review:

    Woo-hoo!

    The shere quality of this game proves that we are up to the task ahead of us boys! If we got the brains to make these fancy computer games then we are just a step away from the revolution! I didn't think we had no educated boys with us, but damn was I wrong! And if we don't get em with our superior programming abilities, our creativity will!

    Only problem is that other guy was right, the niggers do keep winning. Caint we make it easier?

    Heil Hitler!

    Long live the white man!


  41. The Problem with Executive Dashboards by The_Steel_General · · Score: 3, Insightful
    ...is that they are a lot of work.

    First, you have to make sure that your core data is good. The most useful way to organize it on the front end might not instantly show the best way for the CEO to see it on the back end. That means you have to translate that data (lists of order numbers, ordered products, persons ordering) into what the executive cares about (number of orders, products sold, money collected).

    Whoops -- you have to find out what the executive cares about, don't you? And it might not be as simple as what he says he cares about. Are there any orders he doesn't want included -- samples, say? If some products are bundled, do we include the combined products as units, or unbundled? Is "money collected" just the cash we now have in the bank, or is it money we have been promised, or the expected revenue from what has been sold? Hopefully, the executive will find time to define his requirements this precisely.

    Then you have to set up the system that can get your data from Point A to Point B. Easy if you are really certain what you are trying to answer. Not, if not.

    Once that's done, then you can consider setting up a "dashboard" -- assuming you're sure that you can define the business precisely enough, and won't miss an important metric along the way, and the business won't change -- hasn't changed -- in the meantime.

    I'm sure there are products that will make this process easier, but it's significant work for everyone involved. Although some of it could be automated, it will still require that the people setting it up actually THINK about what they are doing.

    TSG

  42. Re:Lessons of "Push," dangers of micomanagement by Anonymous Coward · · Score: 0

    Visio, PowerPoint and Keynote are *TOYS* when it comes to visualization.

    Keynote, in particular, has very limited visualization capabilities in comparision to the data that they provide. For serious analysis, it is necessary to move to Keynote data into a more versatile data and visualization management system.

    As an example, consider a distributed system that processes thousands of transactions per second. Assume that there are roughly 300 different types of transactions (code paths). Assume the software and configuration get updated daily and that hardware is constantly coming in and out of production. The realtime visualization of that system is necessary to detect and isolate acute problems. A non-realtime approach is necessary to develop and refine strategy.

    The majority of comments in this thread assume visualization implies the simple 2D graphs with which they are familiar. That may be due to the IT focus of the slashdot crowd vs. information analysis.

    Far from it.

  43. The future of business intelligence.... by the+eric+conspiracy · · Score: 1, Troll

    ...can be predicted from the past.

    Anyone who is in business knows all to well that the primary concern of a business executive is figuring out how to game the system so he can rake in a bundle of loot by whatever means possible. His tools are fraud, lies, double-dealing and partnerships with like minded people, as the employees of American Airlines just found out.

    Visualization software? Not bloody likely.

  44. Many times before, I said ... there are positives by OldHawk777 · · Score: 1

    Consensus communities (AKA: Communities of Interest), using inter/intranet collaboration technologies in the future, will create the stronger, more competitive, and profitable businesses. Network sciences and knowledge-bases of the future will keep track of who is doing what and providing success for US. To stay competitive business will promote the (then discoverable and recognized) worker-bees and pack-mules with Type-1 personalities that are now being wasted and pushed out of the companies in mass. These days getting fired does not say you are good or bad ... it just says you are the target of an individual or fate/place. It is not like management is very aware of who is providing what is needed for success, the mission, or "profit".

    Three types of employees:
    (1) those that make all things possible (hardware, software, science, technology, art, literature, commitment, loyalty, satisfaction, drive, profit, ...),
    (2) those that clock-punch, do-a-job, are socially functional, expects a $ for a $ effort, will plagiarize (Type-1's subordinates' work) for career advantages.
    (3) those that are pet-rocks of CEO/SES/..., have exceptional (almost sociopathic) social skills, will take all the credit whenever things go right, point the finger at others when things go wrong, their prime purpose is to manage their career, because (they believe) only Type-3's can be successful bosses/managers (right, they know not their job).

    I have known all three types at every position in Government and Business. Sometimes the Type-3 will be the CEO/SES, have other pet-rocks for affirmation, and believe that Type-2 folks do everything that is needed, because of Type-3 management ability, and Type-1 jerks/fools are the cause of all problems.

    Following the above logic (THIS IS TRUE!): [A] Management says: (1) everyone is replaceable (get rid of the problems), (2) worker-bees cannot be promoted into management, because we need them to do the work, (3) pack-mules are great they get the work done and you can load them up with the important task. [B] Employees say: (1) screw-up move-up, (2) It is not what you know, but who you blow, (3) give head to get ahead. I have heard both "A&B" quotes from Type-3 management people, but employees (all three types) stick to the "B" quotes.

    My observation is that a Capitalist Republic is little better than a Ferengi Republic, though either can be camouflaged as a Democratic Republic, Capitalism remains an economic model, (thank the gods) the Ferengi are fiction, and Democracy maintains the "Great Expectations" for all.

    Any of these models/philosophies are better than all previous governing or ruling attempts by humanity. Kings/Emperors (Louie, Caesar, Napoleon, ...), Dictators (Mao, Marcos, IdiAmin, ...), Megalomaniacs (Hitler, Stalin, Caligula, ...), Democracy (USA, Australia, Britain, ...) proves that we (humanity) can all do better without business, religion, dictators, ... running a country or subjugating people.

    Now back from the abstract to the concrete topic. It is not in the interest of some management teams to have (as equals) mutual respect with employees. Firing a few employees every now/then proves to anyone who may consider themselves equal that they are totally replaceable by other subordinate worker-bees, pack-mules, sub-human. Many capitalist businesses and religious institutions today (globally) are still fascist institutions. Religious institutions (all faiths) around the world continue to fall into three groups (1) the good and pious (I like and protect them) that do their best to help educate, feed, house, ... humanity, (2) the pick-pocket (take the money/people and live well) evangelist always knowing the words of god and asking for money, and (3) the shake-&-bake (shake'em down and bake'em when done, [EM=Evil/Enemy Mankind]) religious leaders that can always justify murder in the name of

    --
    Unaccountable leaders are masters, and unrepresented people are slaves. How do US and EU fare?
  45. Re:Makes me want to go into business.-Crap dealer. by Anonymous Coward · · Score: 0

    "It's not that different from being a zoo keeper except that the monkeys are wearing a business suit."

    And they both throw crap at you.

  46. Inverted Dilbert by kpharmer · · Score: 1

    Gotta love when techies insist that terms are nonsense because they don't recognize them:
    -Visualization
    -Business Intelligence
    -Executive Dashboards
    -Balance Scorecard
    These terms have been around for at least five years - and refer to how highly-enriched analytical information is delivered from data warehouses and other analytical applications. Nothing in the article was revolutionary.

    Just because you don't hear these terms when knocking out Apache/PHP/Mysql websites doesn't mean they aren't legitimate.

  47. Television by Slime-dogg · · Score: 0

    What would you expect from a culture that's been brought up on television? Everyone has become accustomed to understanding things when they view them, and less by their analysis. If children were brought up reading books as entertainment, and reading newspapers for the daily news, we'd be predicting a technology that made information easier to analyze, like some sort of database technology. Instead, we've gone in the way of having to see some sort of representation of data, instead of being able to draw conclusions from the data itself.

    --
    You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.
    1. Re:Television by Anonymous Coward · · Score: 0
      Instead, we've gone in the way of having to see some sort of representation of data, instead of being able to draw conclusions from the data itself.

      Yah - back in my day, we had long tables of pure data. We didn't need none of that "information visualization" nonsense.

      Nowadays you got them fancy line graphs and pie charts that pretty much do all the work for you! Kids got it too easy these days.

      The world's goin' down the tubes, I tells you...grzzlfrzzlhrmph...now get off my property!

  48. The future of business intelligence? by cdf123 · · Score: 2, Funny

    Select * from employees where clue > 0;
    0 rows effected

    Seems pretty clear to me.

    1. Re:The future of business intelligence? by Anonymous Coward · · Score: 0

      If it was clear to you, you would have copied and pasted from your SQL terminal and said "0 rows affected" rather than "effected".

      Anonymous Grammar Nazi

    2. Re:The future of business intelligence? by Anonymous Coward · · Score: 0

      "If it were clear to you".

      Thanks

      Anonymous Grammar Nazi

  49. Re:Lessons of "Push," dangers of micomanagement by Beliskner · · Score: 1
    Already done, Bloomberg Terminals (Bloomberg Professional Services) Provide realtime information on all stocks to people that need it. Normal investors and 401k-responsible-alternative-seeers only care about 50% increase over the long term, not the "Ooooohhhh the DOW JONES has fallen by 0.1%, what a total disaster, everybody needs to know this information!!!"

    Move along now....

    --
    A caveman dreams of being us, the incalculable power and riches. We dream of being Q, then what?
  50. Real-Time Switch In Strategy... by yintercept · · Score: 1
    Instead, they'll use business intelligence and performance management tools to make real-time shifts in strategy to respond to changes in the marketplace.
    I nominate this as the stupidest sentence in this buzz word extravaganza. For any thing to be truly real time, it has to be programmed into the machine...at which point it is no longer strategy. The strategy occurs in the process of designing the program.

    Strategy itself with always be a discrete deliberate act.

    The Data Warehouse industry is full of this type of garbage. The people selling the data warehouse software promise real time analysis of end user activity...but the data warehouse product they sell depend on a nightly downloads...real time analysis is impossible.

    The big problem in business intelligence is that buzz word sprouting bozos like this writer play their guru games, get in power and destroy companies.

    BTW What's this noise about antiquities? Try pumping an antiquity in your Surburban and see where it gets you.
  51. Why this isn't going to work by Pettifogger · · Score: 3, Interesting
    First, did anyone notice that both in the current article and the original "article" (the one solely comprised of quotes) that the sources ALL appear to be people trying to sell this stuff? Of course they think it's going to work.

    That aside, the point no one has brought up yet is that having second by second analysis of your sales, et al. is completely useless UNLESS you are also able to make second by second changes to your business to compensate for them. It is sort of like having a wristwatch that displayed time in nanoseconds. Sure, nanoseconds exist, they allow very precise time measurements, and so on an so forth. But other than physics experiments, would we really use them? Not only that, but if management makes stupid decisions on a daily basis, what do you think they'll be like on a minute-to-minute one?

    In my opinion, this is just more management crap that they're trying to sell to businesses. Their work has dried up from the boom years and they decided, "hey, here's a way we can do something that appears to be useful and make corporations pay a lot of money for our software and consulting!" In five years, I predict, these people will have fleeced the gullible and have moved on to the next "hot" fake trend.

    --

    IAAL

    1. Re:Why this isn't going to work by mcguyver · · Score: 1

      There is such thing as too much information however what if all watches were in minutes and someone came out with one that included seconds?

  52. Review of the Projections by kpharmer · · Score: 2, Insightful

    Unfortunately, few in the slashdot community are familiar with this segment of our industry. Even fewer appear to be encumbered by this lack of knowledge.

    The terminology and concepts referred to in these articles are mostly old hat, and anyone who's good and has experience with:
    - decision support systems (DSS)
    - business intelligence (BI - similar to DSS)
    - data warehousing
    - ods
    - data marts
    - reporting
    - balanced score-cards
    - data mining
    - personalization
    - SPC
    - management science
    should be familiar with all of them. Even some folks who've implemented BI components within large ERP & CRM applications should be familiar with them.

    None of the projections are revolutionary - and none appear terribly insightful. Let's walk thru them one at a time:

    1. In five years 100m people will use visualization tools almost daily: can't speak to the numbers, but I would be surprised if a majority of computer-users aren't using analytic technology daily - without even realizing it. As far as visualization goes, we're starting to enter the 'dancing-dog' phase of visualization - when the technology is over-applied without any thought of the usability or business impacts. So, yeah - we might see quite a lot of use, but I don't think we'll see nearly so much successful use of it.

    2. BI will save $200 billion a year: perhaps, but I doubt that enough users are sufficiently info-literate (not computer-literate!) to pull this one off. Still, even with the primitive skills that people have in this area, BI can make efficiency improvements.

    3. In 2-3 years quarterly-adjustments will be ditched in favor of real-time ones. The use of real-time analytics is increasing, though slowly. Micro-adjustments in pricing is only slowly be introduced, anything larger will continue to be adjusted on a quarterly basis - since it involves organizational changes - and people can't sustain real-time changes.

    4. In 5 years BI & data mining terms will disappear: this is the one projection that I haven't heard before, and it seems the least likely. Both are essential prerequisites to embedding analytics in applications - since they help identify the rules, algorithms, etc to be used real-time. BI is also useful along-side analytical applications - since it allows you to measure what the real-time app is up to.

    My own predictions? Analytics are definitely going to become more embedded into applications. More importantly however - people will become more accustomed to, and more comfortable with the basic concepts. And that's the real pre-requisite to making progress here. After all, the challenges to making better decisions based upon quantitive methods aren't technological - they're social. You need people who are info-literate, people who care, and organizations willing to question themselves. *That's* the real challenge!

  53. Re:An old favorite by GoodFun!!!!!!!! · · Score: 2, Informative

    The Christianity Meme was made wide spread by the invention of the Gutenberg press. Bwahahahahahaha. BWAHAHAHAHAH> *gasp* *gasp* MAAHAHAHAHAHAHAHA. You realize that almost all of Europe was Christian for about 1000 years before Gutenberg?

  54. To what degree is intelligence visual? by wytcld · · Score: 2, Insightful

    There's a book well-known in the humanities, Visual Thinking by Rudolph Arnheim, arguing that thinking is essentially visual. But most of the people working in cognitive science don't believe this, but instead that thinking is essentially linguistic (even if it's in something different from our public languages, such as Jerry Fodor's Language of Thought - where the most he'll give to visualization is that it can be an "image over a description").

    Or perhaps visual and linguistic intelligence both exist in their own right, but some cultures do better at one or the other? If so, we're still a culture built on "In the beginning was the Word." We think we're so visual because of movies and whatever, but compared to the visual immersion of a traditional tribal, forest culture in its heyday we're nowhere with vision. So what does it do if we get a bunch of executives "visualizing"? Does it really make them smarter than if they work out their decisions logically, in language, in the traditional way of our culture? Or is it just a new way of dressing up the yes-men?

    Even to the extent that we can importantly visualize, what gives you the clearer, more vital vision, a well crafted book - just words - or a comic? Because, let's face it, what software provides is at best like a cheap comic. And if financial markets are the measure of how bright visualization tools make us ... enough said.

    --
    "with their freedom lost all virtue lose" - Milton
    1. Re:To what degree is intelligence visual? by bj8rn · · Score: 1
      Marshall McLuhan talks a lot about the differences between oral and visual cultures. The Western culture is visual, having long ago accustomed to written word and phonetic alphabet. For Western people, in the beginning there was the word and it was written. Then there are oral cultures, which rely more on spoken word. Chinese culture is oral, even though they have a way of writing (it's not an alphabet) - the hieroglyph is just a picture of the word. They tried to shift to Latin(?) alphabet in China, but as far as I know, it didn't work.

      We're not visual because of movies - in this sense, the Chinese would be more visual than us - we were visual long before them. The tribal man was not visual, because he commmunicated mostly through spoken word, all his knowledge was stored using it. The literary Western people are accustomed to seeing things written down, trusting what's written more than what's spoken.

      I would agree that thinking is "linguistic", or semiotic - we think in signs, communicate using signs (language being just one sign system) and perceive the world as signs. In this sense, the written word can carry a lot more meaning than a diagram or a pie chart - if you know how to use it. But compared to the real world, even language is a comic...

      --
      Hell is not other people; it is yourself. - Ludwig Wittgenstein
  55. oxymoron? by SHEENmaster · · Score: 1

    Just to point out the stupidity of English class after elementary school:

    I'm currently taking advanced sophomore English. We spent 5 damn weeks learning that an oxymoron is a contradiction combined withing two words that when combined contain truth. 5 damn weeks! Now if you head on over to the dictionary you see no mention of any hidden truth.

    Granted, I'm biased against English because of its lack of definitive structure, and that it has no universal truth. A grammar rule exists because it is in a textbook. It is in the textbook because it was common usage a century or two ago. So rather than than teach us what's true nowadays, English class is designed to hold language back against change.

    ie. people that have grown up being computer literate
    That's complete bullcrap. The rest of my generation doesn't know shit about computers beyond basic web browsing and email.

    As for you being a racist; the primary advantage of the internet is that people like you don't realize that the person talking to you is of another nationality or race. A drawback is that people can't punch you in the face for basing your life on such a moronic principal.

    --
    You can't judge a book by the way it wears its hair.
    1. Re:oxymoron? by Moses+Lawn · · Score: 1

      I'm sorry you've gotten so little out of your classses. The reason to learn to speak, read and write your native language correctly is so that you can function in the world around you, hopefully with the respect of those you come in contact with. The old wheeze about how "language is always changing, so whatever I want to say is right if enough people say it" is the lazy man's way out.

      Grammar rules exist to give a coherent and consistent framework to a language. They are in the textbook because thay have been codified into "common" and "proper" usage over hundreds of years, with the general agreement of educated and literate speakers. English class is not intended to teach you the current slang, it is intended to teach you the current state of standard English. Language will change, on its own, as long as it is commonly spoken. It will *not* change rapidly, however, except to reflect change - technological and sociological, for instance. New words are added all the time, but the basic rules evolve.

      You're a high school student, I assume. It's hard for you to have perspective on this issue. Trust me, when you're older, you will appreciate the ability to be able to express yourself clearly and precisely. Applying for a good job, trying to convince your girlfriend's father why you should marry his daughter, attempting to convince someone of the validity of your point of view, all are much more likely to work out in your favor if you can speak like Tony Blair and not Eminem.

      As for 'oxymoron', I suspect your teacher was trying to show that there can be a very real point in the contradiction - "business ethics", for instance, is almost completely theoretical today, which is arguably a major cause of society's problems. Why this should have taken 5 weeks is a mystery.

      By the way, I don't mean to be rude, but in your last sentence, I believe you meant "principle" (basic or underlying rule or assumption), and not "principal" (leader, person primarily responsible). English is a very funny language, having evolved from Latin, Greek, French, German, Arabic, and about every other language on earth. It's supposed to be (one of) the hardest languages to learn.

      --

      What if life is just a side effect of some other process and God has no idea we exist?

  56. Re:Lessons of "Push," dangers of micomanagement by The_Steel_General · · Score: 1
    The businesses which can benefit the most from real-time information have already implamented it, and not as "executive dashboards." Think of WalMart. Or the U.S. Army. But they're designed to flow the information as hard data to people who actually use the information, rather than as pretty graphs to executives. You want to empower people at all levels of your organization, not micromanage them.
    I just liked this so much that I wanted to repeat it. Although it hardly need elaboration, I'll try anyway:
    • If real-time data is going to the executive, and he's making changes based on it, then it's going the long way around. Send it right to the people making the changes.
    • If the people making the changes are not able to do so independently based on said real-time data, you have a different problem to fix.
    • Combinations of "Real time" and "Strategy" are inherently oxymoronic in any endeavor but sports and computer games. Strategy is supposed to reflect a long-term goal. You might change your tactics, but you don't want to change your strategy based on real-time data.*
    • The larger truth in this is not specific to real-time data: You want as many people as possible to know as much as they can use about their current situation.
    I would hope that is the real Future of Business Intelligence.

    TSG



    *If anyone cares to dispute, please give examples of a successful change in a) strategy, not tactics based on b)real-time data, not finished intelligence, in any other arena.

  57. The future is in operations research techniques by 192_kbps · · Score: 1

    The late '80s and early '90s saw mass layoffs of middle managers. That job market recovered somewhat, but in a few years it will happen again. Why have visualization techniques when the information those techniques display could be better analyzed by the computer displaying the information? Soon we will have computers advanced enough to cheaply perform advanced optimization such as nonlinear programming and forecasting with accuracy better than people can achieve, and enough data will be gathered in digital form by then so that the optimization techniques will have plenty of data to work with. Humans will still be required to answer intuitive issues such as understanding consumer needs, but little reason will exist to have humans answer questions like how many widgets to build next month. So long, pointy hair, don't forget to shut the door.

  58. My experience... by reynolds_john · · Score: 2, Insightful

    Is that the big companies (Cognos, IBM, Microsoft, and others) sell their slick products very well (hell I used to do it too) to the CEOs and executives. Unfortunately, those slick visualization tools require a HUGE amount of planning and organization in order to produce a single slick graph and/or chart.

    Actual data marts or (god forbid) data warehouses which span information from disparate sources require expert project management and control, not to mention buy-in from all departments. Let's not gloss over the security issues, data retention, extraction, and a cornicopia of problems along with it.

    Most of these companies get in the door through the following ways:

    1. Slick sales
    2. The loathed "proof of concept" in which they take some snippet of your data and create a cube which is just good enough to sell the rest of the product.
    3. Exaggerated promises

    Let's face it - very few companies have 'clean' data out there, and the required work to make dimensions stretch across the enterprise is mind-numbing. Then, just as you have it down and finished, some department installs an upgrade, or switches a product, and you have to redesign your dimensions and ETL all over again. Woohhoooo!

    **sigh** I love BI, but companies typically just don't get the actual investment you have to make in order to get those great graphs and drill-downs.

    &J

    1. Re:My experience... by kpharmer · · Score: 1

      You're right - these companies exaggerate the simplicity of the implementation of these products.

      However, this is due to the fact that they push products - not processes. The technology isn't the challenge, and the products are seldom the answer - the answer is a highly iterative process, BI & DW best practices, a staff that can handle basic numbers, and culture that encourages questioning.

      I've been doing BI for ten years now and have seen quite a few substantial successes. It's also one of the reasons that companies have avoided the huge inventory problems that occur in most recessions - they have been better able to understand exactly what their sales & supply picture looked like than ever before.

      So, yeah - it can be difficult, especially for those who buy all the 'marketecture' crap. But, for those that see management information as a requirement to process management - it's no less essential than the guages on a car.

  59. this is true by zogger · · Score: 1

    this is true--->".. companies fail because of management that gets rewarded for failure and criminal activity while employees suffer the consequences, lose their jobs, houses, college funds, retirement funds, ... "

    There's also )IMO) the phenomenon now where corporations are run into the ground on purpose, so that later on another fictititous shell company can snag their assets for pennies on the dollar. So a lot of times what is perceived to be management indifference or peter principle failure to be realistic is actually just cold strategic thinking by corporate owners who are pirates, traitors in a sense. And the way business and law is set up now, and with the lessons of enron, etc in how to NOT get caught at it, I expect it to keep happening. In fact I am convinced the airline industry in general is being run into the ground on purpose so that "nationalization" will occur, but in actuality it will be the same cabals owning them and running them, just this time behind some more layers of obfuscation paperwork legalese drivel, with employees who can't strike, and who have no whistleblower protection under the Patriot Act, and where the records can be hidden due to "national security". I expect most industries to follow suit over the next generation into an international corporate state/global government.

  60. IDAK - by Anonymous Coward · · Score: 0

    I hope the downturn in computing continues long enough to put these 'experts' permanently out of a job. The computing world needs techno-illiterate prognostigators like it needs stevedores to forcast developments in space travel.

  61. Business Intelligence != Data Mining by Anonymous Coward · · Score: 0

    This is not a very good article.
    Real Business Intelligence questions:

    How will MS Analysis Services in Yukon affect
    the market?

    Any new web based budgeting/projection systems?

    What about Hyperion Solutions and
    "Performance Management"? Is Hyperion
    in trouble?

    Slashdotters know very,very little about this market.

    PS Dating Mining != Business Intelligence

  62. More suitspeak BS... by PrimeNumber · · Score: 1

    How many people in IT have heard BS like this time after time year after year...?

    Its bad enough I have to hear this bullshit at work, 'forecasts' made by a buzzspeaking fuckstick that never ring true, but *please* don't let this garbage take over Slashdot...It may not be much, but this place is all I have left...*sniff*

    Seriously, if you want to read garbage like this pick up a Information Week Red Herring or Business 2.0 then look at the people that are reading them.

    Dont want to read it anymore do you?

  63. reitteration by SHEENmaster · · Score: 1

    /*(For the record, I think I misspelled "bull crap" in my grandparent post as well.)

    1. My teacher didn't tell us that there "could be" truth behind an oxymoron; she definitively said that they all contain truth. We are required give the truth when writing about a particular oxmoron, and we would lose points for identifying "business ethics" as an oxymoron because it is theoretical today. It might be accepted as an example of verbal irony. It's hard to learn anything when you have to distrust all that you hear.

    2. I'm not learning some all encompassing form of English, I'm learning American English accord to X publisher and Y teacher where X and Y change yearly. The year I'm losing points for plural possive pronouns to singular antecedents that we were taught as an exception to pronoun/antecedent agreement last year.

    3. Perhaps English is harder from a grammar perspective because of all the senseless rules, but French requires one to learn 3 parts to every noun. I'd assume that an "independantly evolved" language such as Japanese or a Native American dialect would be much harder for someone to learn.

    4. Let's try speaking Java for a change! */ sheenmaster.schedule.remove(sheenmaster.schedule.g etIndexOf("English"));

    --
    You can't judge a book by the way it wears its hair.
    1. Re:reitteration by Moses+Lawn · · Score: 1

      I'm sorry your teachers are so awful. It's depressing to be reminded of how easily a mediocre instructor can destroy someone's interest in learning by pounding stupid details into their head. It's good to see that she's taking the time to cover subtle distinctions like 'oxymoron' vs. 'verbal irony', but they shouldn't be more than a tangent to the main point. I suppose she's trying to be engaged, but more than a day of this is a waste of class time.

      Unless the textbook publishers are hopelessly incompetent, the rules of (American) English that they give you are going to be pretty much the same from book to book. One reason they might not be is if they wanted to avoid some of the more complicated special cases (like indefinite pronouns, for instance) until a more advanced level. Unfortunately, random teacher Y may not be good at unteaching this heuristic. Then again, there *is* a lot to learn. You either have an ear for it or you do a lot of memorization.

      Basically, if you want to do this right, you're going to have to teach yourself. There's nothing you need to know that you can't get from either Strunk & White or "The Associated Press Style Guide". Get these two (small) books, read a newspaper regularly (start with The New York Times), and listen to something like NPR or PBS (regardless of whether you agree with them, you have to hear the language spoken to get a feel for it). Check your spelling *in context* - if you're at all unsure about a word, look it up. Don't worry too much about what your teacher demands. In a few years, she won't matter at all. But if you can write a paragraph that validates against S&W or AP, you will have the respect of everyone you communicate with. Remember that spoken language is not written language and has less formal rules, and know when to use each, and you'll have the advantage over 90% of the rest of the population.

      When I said that English is one of the hardest languages to learn, I should have been more precise: English is one of the harder languages for a non-native speaker to learn to use like a native. Since it came from so many different languages, we have large numbers of words that sound alike and look similar but have entirely different lingustic derivations. This gives us any number of spelling and conjugation rules that seem arbitrary (I before E except after C) but reflect the words' origins. Words like 'receive' and 'deceive' come from French, originally, otherwise 'ie' makes the long E sound, as in 'believe' and 'relieve', and 'ei' makes the long A sound in 'neighbor' and 'weigh'. Sort of. In general.

      Yes, other languages have a lot of explicit parts of speech and combining rules, but they're, for the most part, regular. The canonical example is Latin, with what - 12 or 15 different formal forms for every tense and case. However, once you memorize the rules, you can pretty much use and write the language. You can't do that with English. Think of English as sort of like Perl, French or Spanish as like Java, and Latin as Ada for a pretty tenuous analogy. To extend it a little too far, think of something like Chinese or Japanese as like Lisp - elegant and descriptive, but requiring you to think in a completely different way.

      Anyway, I'm sorry to be so longwinded. I react strongly to this topic because I think it's so important. I apologize if it sounded like I was jumping down your throat. My point is "Your teachers are idiots. Becoming proficient in your native language is important, much like becoming proficient in the language you program in." Or something like that. Good luck.

      --

      What if life is just a side effect of some other process and God has no idea we exist?

  64. Regarding "without ever leaving home" --Bullshit by schmaltz · · Score: 1

    Maybe some people like to live out their lives in front of the little screen, but people need to get out once in a while!

    Plus, there are *many* things that are better purchased in person, so you don't waste time and money with reordering, reshipping etc. Clothing and fresh groceries, to name two of the most common.

    The expectation that the consuming public will eventually order everything online is a bit out of sync with the fact that much of the public can't afford to do it! And besides, that hype-othesis went down in the year 2000, with too many examples (oh, that sock puppet petfood site for one.)

    --
    Big Daddy, Johnny, Burp, Aunt Zelda, Scott, Slurp, Big Momma ... where's Siggy?
  65. we are seeing the tip of the iceberg for BI by mcguyver · · Score: 1

    It needs to be said here is that BI is a new field and it is evolving. Are 100 million people going to use data visualization tools on a daily basis? Probably not however one can say that the adoption rate of such tools will increase in 5 years. I used to think that BI was just marketing spin until I started doing it a few years. Basically 10 years ago BI was not possible - companies could afford to create their own terabyte databases then mine that information. Today that is possible and tools such as Oracle Discoverer allow non-technical employees to execute complicated queries. That itself is crazy and it gets better. BI will make the decision making process faster and more accurate. Getting there will take time but it will happen. Dashboards are already a common name. For a glimpse into the future check out the following sites:

    http://www.thebrain.com
    http://www.visualthesaurus.com
    http://www.smartmoney.com/marketmap
    http://www.earthviewer.com

    My favorite is the sector map offered by SmartMoney. It's an awesome tool however it is pricey and put this in front of your average sales person and they will freeze due to information overload.