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AOL Blocks Telstra Bigpond Mail

frodmann writes "Australian IT reports here that AOL has been blocking email from Telstra bigpond mail accounts. This is possibly attributed to AOL's new white list policy as reported earlier on Slashdot. Although this article is a few days old I can verify that this is still happening. (For those outside of Australia, Telstra is one of our largest ISPs.)"

21 of 192 comments (clear)

  1. Telstra BigPond is crap!!! by Anonymous Coward · · Score: 5, Informative

    Typically the service offered from Tesltra is Australia is terrible, but due to lack of competition in Australia they have been able to get away with shoddy service and gerneral non-compliance for years.

    1. Re:Telstra BigPond is crap!!! by k-0s · · Score: 4, Funny

      Typically the service offered from Tesltra is Australia is terrible, but due to lack of competition in Australia they have been able to get away with shoddy service and gerneral non-compliance for years.

      So you're basically saying that Telstra BigPond is the Australian version of AOL then? Maybe thats why AOL is blocking them, their customer service is worse the AOLs and AOL prides itself at being the worst at customer service.

  2. Blocking spam is good... by WegianWarrior · · Score: 4, Insightful

    ..but this sort of action is a hurting inocent third part (ie; the other, legitimate users of mailservers in question).

    It would be like stopping to deliver snailmail from another city / nation, just because someone living there sends junkmail to your city / nation. Is this something we want?

    --
    Everything in the world is controlled by a small, evil group to which, unfortunately, no one you know belongs.
    1. Re:Blocking spam is good... by Ieshan · · Score: 4, Insightful

      I can't figure out why AOL doesn't stop developing new useless content and start developing email filters that really work. They have the largest collection of junk-mail EVER to run statistical analysis on. If all they can come up with is "block mail from X server", they suck. =P

    2. Re:Blocking spam is good... by rf0 · · Score: 4, Funny

      There once was a extreme case of blocking where a US company recived on piece of spam from a .uk. As such they blocked the entire country. It was only when they realised they also owned a .co.uk domain they decided to unblock it as staff couldn't email each other

      Rus

    3. Re:Blocking spam is good... by gonz · · Score: 5, Interesting

      E-mail is an outdated system, and spam is only one symptom of a larger condition which includes forged headers, open relays, viruses, etc. These are not social problems, they are technical ones.

      More sophisticated spam filters are NOT the answer! More legislation is NOT the answer!

      The solution to spam is a technical one, involving distributed validation of digital certificates. If you think about it, this could be done while still preserving people's privacy, but it would require a few extensions to SMTP. It would also require a little self-regulation by the administrators (similar to relay blacklists). This is not a new idea; it's been suggested many times.

      The problem is adoption. It's the same chicken-and-egg problem seen with many other great technologies. For example, I installed PGP once, but it was useless because nobody I know uses it (and most people haven't even heard of it).

      So here's my point: Huge providers like Hotmail, AOL, Telstra, etc. are in a unique position to improve the situation. They have the power to solve the chicken-and-egg problem. If a just few of them implemented these superior technologies, the rest of the world would be encouraged to follow. PGP is a great start, but cryptographic sender validation would be even better. It would eliminate the problems of address forgery and spam more effectively than any lawsuit or heuristic or FBI raid.

      -Gonz

  3. That's logical! by Corporate+Troll · · Score: 4, Funny
    I mean, it is well known that Australia is a haven for Spammers. My mailbox is full of "enlarge your crocodile" and "hot young koala's" and of course the classic "kangooroo's herbal viagra".

    I mean I'm glad that the internet (AOL is the internet, right?), finally did something against these annoying aussies!

  4. AOL is just going to strangle itself... by Ieshan · · Score: 4, Insightful

    More and more, people are realizing that E-Mail and 'The Internet' are not services offered by AOL. They're realizing that AOL does not "own" the internet, and they're realizing that most companies don't pay AOL to host their content.

    It's tough to explain to people what the internet is. AOL was a great simplification tool, in the "early days" of public access - you connect, and everything's set up for you.

    Now, millions who use the internet do so from work, with their work providing the connection and their work providing their email address. What's going to happen when AOL customers get told that they can't communicate with the "outside" anymore? Easy - they shut off their AOL subscription, because it becomes meaningless. Instead of simplifying their lives, it starts hampering them.

    I find it funny that AOL has adopted this policy, only because their market share has so dramatically decreaesd in the last few years. Sure, lots of people use AOL instant messenger, but if AOL starts charging for that, people will switch - I guarrentee it.

    These millions of people using Kazaa, etc.? They all realize that AOL isn't providing that content. Blocking (whitelisting) email makes the fact that AOL doesn't provide the internet *extremely salient* to AOL customers: Which is, imho, a horrible, horrible business move.

    America Online: So easy to overlook, no wonder it's gone bankrupt.

  5. Not surprising by The+Original+Yama · · Score: 4, Informative

    " For those outside of Australia, Telstra is one of our largest ISPs. "

    Telstra is Australia's largest ISP.

    I'm not particularly surprised that this happened, seeing as how Telstra was almost blocked from Usenet not long ago. Fortunately for Telstra users, it seems to be trying to do something about it.

    1. Re:Not surprising by Anonymous Coward · · Score: 4, Insightful
      I'm not particularly surprised that this happened, seeing as how Telstra was almost blocked from Usenet not long ago. Fortunately for Telstra users, it seems to be trying to do something about it.

      Their only observable action was to remove the abuse@bigpond.com complaints address. The sooner Telstra gets seriously LARTed, the better.

  6. Blocking by rf0 · · Score: 4, Insightful

    While I applaud AOL for trying to stop spam, cuting off a large ISP is just a bit overkill. I mean there are better ways such as tagging email though of as spam and letting the end user deleting them if wanted and only dumping them only if you are sure its spam.

    Some IP blocks are nothing but spam so they are fine to block but you shouldn't use a sledgehammer to crack a nut

    Rus

  7. Why is this a Troll? by Michael's+a+Jerk! · · Score: 5, Interesting

    I'm Australian, and this comment hits the nail right on the head. Telstra is a govenment approved monopoly - they can and do get away with anything.

    We have tiny amounts of bandwidth given to us - nevermind more bandwidth costs them almost nothing. A typical plan is one gigabyte a month. I cry when I here people from other countires casually mentioning they downloaded a few .ISO's.

    --

    I'm not Seth.

    1. Re:Why is this a Troll? by munro · · Score: 5, Informative

      Maybe it costs you more because of the
      asymmetric nature of internet interconnection. Telstra probably has much higher expenses than ISPs in the US and Europe.

  8. They Should Be Blocked by Nom+du+Keyboard · · Score: 4, Insightful
    BigPond was most vulnerable to users running their own open relay mail servers via connections to the ISP

    These days open relay mail servers are just plain irresponsible. Maybe 99% of the users are responsible people, but the remaining 1% are a plague on what is otherwise a wonderful achievement. We just can't afford these open relays and if it takes major ISP's like AOL to start blocking large swaths of them to end this, more power to them!

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  9. An Alexandrian Solution... by geekwench · · Score: 4, Interesting
    ...to a Gordian problem, indeed.
    Given that one out of every three spams that clogged up my Hotmail account for a while at least purported to be from BigPond, I can see the rationale behind the ban. However, I'm not happy with any ISP - especially AOL - deciding for me what e-mails I shall and shall not recieve. This is why I maintain my own set of filters.

    Should BigPond tighten up the open relays, and go after offenders themselves? You betcha. Will they, especially after this? Hopefully. The solution to spam originating from BigPond (or anywhere else) should not involve the ISP playing Big Brother. Difficult as it might be to believe, BigPond (or Hotmail, or Yahoo) does have legitamate users who are innocent of broadcasting spam detailing how to enlarge body parts that you might not possess.

    --
    Doing my level best to piss off the religious right wing...
  10. AOL has done this before... by tigress · · Score: 4, Interesting

    Telia, Sweden's largest ISP and the defacto telecoms monopoly (it was previously known as Televerket, the state monopoly telco, before it was "privatized"), was blocked by AOL a few months ago.

    Personally, I think it wasn't all that bad. Apparently, the reason for the blocking was Telia's excessively poor abuse handling. This was very much due to Telia being the largest - and most arrogant - of the telcos in Sweden, and the realization that they weren't the biggest fish in the pond struck hard. Needless to say, their abuse management has improved significantly afterwards.

    This only brings up the question, when will AOL realise that their pond is quite a lot bigger than they think? AOL is playing the very same arrogant I'm Holier Than Thou-game that Telia used to play on its local market. And, big as AOL might be, the Internet is a lot, lot larger.

  11. Whitelist is the only solution by dybdahl · · Score: 4, Informative

    Spamkillers like this one are also based on whitelisting e-mail addresses (although with built-in mechanisms to enable automatic whitelisting of non-spammers):

    http://a-s-k.sourceforge.net/

    Since this method works much better than spamassassin, RBL and similar methods, we better get used to whitelisting. Telstra simply has to get onto the whitelist fast.

  12. AOL's new mantra... by CPgrower · · Score: 4, Funny

    "You've lost mail"

  13. Yeah, well... by autopr0n · · Score: 4, Insightful

    Why not build some of their own sea lines, then? I'd bet a private AU company could probably afford, and profit from a huge pipe to Japan, or even the US. But would they be allowed to make money with Telstra around?

    Also, wouldn't it make sense for them to allow unlimited in-country bandwidth while capping international traffic? At my school they have an outbound cap at 200 megs a day, but you can send as much as you want on campus.

    --
    autopr0n is like, down and stuff.
  14. what AOL needs is a good booting by the-build-chicken · · Score: 4, Funny

    This is an outrage!

    I'm going to take this all the way to the Prime Minister!

    Hey Mr. Prime Minister!

    Andy!

  15. DSL/dialup does not automatically mean spam. by TrentTheThief · · Score: 4, Interesting

    The practice of automatically branding everyone having a dynamic IP and sending email via their own domains. Using non-ISP email servers is not a crime.

    I own several domains, a few of them for almost 9 years. In that time I have used seven or eight IPs. Only for a year or so did I have a fixed IP. I don't send spam, my servers are not open relays, but I am penalized now because I can not get a fixed IP from Verizon.

    First, Osirus starts using the wirelist to block dynamic IPs, now AOL is blocking dynamic IP.

    Why should I be restricted to sending mail from a verizon address? I am a business owner who has domains representing my business. Why is it wrong to want my emails to come from _my_ domain and not from Verizon?

    Don't even start with the pompous BS about doing SSH tunneling, or expecting business class service for consumer prices. I don't want to hear it. I'm paying business prices for my service. So sod off. Not everyone is in a position to physically host their own on-site server or afford their own OC-3.

    Is any of this blocking really going to affect the spam situation? I don't think so. Spam is economically viable because consumers continue to shop from businesses that use spam as a marketing tool. Consumers continue to buy spammed products.

    Spam is not a problem that will be solved by refucing email from entire IP blocks. Spam is a consumer education problem.

    If people were as quick to boycott spammed product as they have been to pour french wine in the gutter, spam would be a thing of the past.