Earthlink Deploying Challenge-Response Anti-Spam System
deliasee writes "The Washington Post reports that Earthlink is preparing to offer new spam filter technology that requires sender authentication. AOL is still concerned that such technologies will put too much burden on consumers." The day after it's deployed, every legitimate mailing list on the planet will get challenges from all the Earthlink subscribers...
I was hoping more ISPs would adopt the challenge-response system, like MailBlocks, previously featured on Slashdot. Way to go Earthlink! If I was interested in dialup, this would be a big selling point for me. I'm still waiting for a service that offers the challenge-response feature of MailBlocks but allows me to forward to my existing provider. I mean, a 12MB inbox is pretty lame. There are free providers that can give me that much space...
On one hand it (Earthlink's new "technology") seems reasonable enough to the every-day-joe. I'm sure that the majority of Earthlink subscribers don't utilize news or mailing lists, and don't bother paying their bills online. For these people, it's fine. On the other hand, many others use online banking and other such automated tools (even account control mechanisms for online games will be affected). How quickly will all of these vendors conform to Earthlink's new technology and make the needed changes in their automated systems? Will Earthlink simply render many of these domains exempt?
The answer to solving SPAM resides in the current mechanisms used for the actual transmission and delivery, the mechanisms that all participants must use, not just Earthlink. This is of course the mail servers themselves.
How do two people with challenge and response communicate?
If the challenge always gets thrugh, then the spammer will just issue cahllenges as spam.
If they don't get through, then you would have a nasty mail loop.
If I have nothing to hide, don't search me
I think forged headers are the calamity of the inprocess SMTP transfer mechanism. If we can liberate the dynamic IPs saturated on the IPlanet web matrix, then we could perform 3-way LDAP POP3 authentication with a digital certificate.
The other way this could be accomplished is to triangulate a 801.11b WAP source into an array of POSIX message headers that would reflect the consistency of the mail protocol.
What do you think?
I think this will create way too much hassle. There are some people who wouldn't mind, but others (such as grandma) who have to be told three times where the power switch is won't really know what is going on. At least now when I don't reply I'll have a decent excuse... "but grandma, you forget to send it twice, so i didn't get it"
Seriously, what are they thinking? TMDA might seem like a nice idea in theory, in practice, it's a pain to use and not exactly safe either. Once this gets widescale usage, the spammers will simply start responding to the challenges (after all, it's not like that couldn't be easily automated).
This seems like it might be a good step, but it's missing the point. The only thing that will truly curb spam is to rework the SMTP protocol to not implicitly trust every host, as was mentioned in an earlier /. article.
As a network admin, many of the remote users I support (sales reps, on-the-road types) use Earthlink dial-up while travelling. At times, some of the program's that Earthlink has used to stop people from using their services to spam have make my job harder. However, I do not begrudge Eartlink for these inconviences, at least they, as a major ISP, are doing *something* about this problem.
My two cents,
-- RLJ
every legitimate mailing list on the planet will get challenges from all the Earthlink subscribers
Not exactly right. It happens only for the first time to detect whether the sender is legitimate or not. Quote the article:
The system automatically recognizes future e-mails from the same sender, so the verification needs only to be performed once.
The problem with this system is that the spammer can still spam using legitimate e-mail accounts as a camouflage (or expired e-mail accounts). Once the legitimate e-mail address is procured, the spam still goes on. It is futile, IMHO.
--
Error 500: Internal sig error
Squirrel Mail
SpamAssassin Config for Squirrel Mail <- Register Globals must be turned on in php.ini to use this.
Now, that being said, I run an ISP in St. Louis, and spam is a problem, but for the precise reason mentioned on the submission, I can't use a challenge-response system. The reason is that our support staff equals myself plus 1. If I want to answer phone calls all day from people complaining about not being able to get mail from their daily spamming of mailing lists, I best allow all. The problem is that these same people complain about all the spam they get...ugh. The above solution is elegant and leaves the ability to control the filter to the end user via webmail. If they don't like it, set the threshold high and it's 'off'. Been using this for months without a complaint.
Now if you don't use lists, and it's for your own mail server...go for it. That has to be the most effective method available, but not appropriate for wide scale use.
Karma: Chameleon (mostly due to the fact that you come and go).
me@challenge.earthlink.com
something like that. So that it allows users to gradually changeover to the system. That would allow them to be more extreme in their refusal to accept emails and much less compromising.
I like it.
Of course it is no good if the spammers can set up automated systems to respond to the challenge. There are only two ways around this:
- Make the challenge 'AI-complete', that is, to give a correct answer you must be a thinking human being and not a computer. But then how can the other end check that the answer is correct? Having humans generate a fixed number of questions and provide sample answers also isn't going to work, since spammers will learn the correct answers. You need a way to generate an unlimited number of questions and to mark the answers automatically, and clearly this can't be done if the questions are intended to be too hard for a computer.
- Make the response computationally burdensome, so a computer can do it but only at the cost of some CPU power (so large bulk mailings would be impractical). This is what Hash Cash and similar systems suggest.
It looks like Earthlink's system will rely on sending pictures you have to look at. Apart from the practical problems of clogging the wires with image files, I worry about OCR potential. The examples of this stuff I've seen on Yahoo, where you have to type in a number shown in a partially 'obscured' image, wouldn't have been difficult to develop OCR software for if you were so minded.
There's also the question of the spammer taking the challenge and sending it out to some other user. That user, by now used to replying to challenges from Earthlink and other addresses, will respond to the question and send the correct answer back to the spammer. D'oh!
-- Ed Avis ed@membled.com
"...the spam client MUST provide a Accept-Topics: header, where the value is one of 'penis-enlargment', 'make-money-fast', 'repair-credit', or 'any'. The server MUST reply with a Spam-Type: header, specifying the type of spam transferred. In addition, the server MUST respond with a Spam-Encoding: header, where the value is one of the options 'all-caps', 'many-exclamation-points', or 'broken-english'..."
So when a spammer fires a few hundred or thousand emails to an ISP, they will sit on the mailserver waiting for him to respond.
Since the from address is faked, that same ISP will launch an acknowledgement flood against a third user.
Excellent.
I just see so many tricky things that someone somewhere will screw up.
What happens when the customer orders something from Amazon - the purchase confirmation email comes from a non-human address.
Just the other day I got an email from a company that I ordered software from describing a free upgrade that I could download. It came from donotreply@[host].com, meaning, if I was using Earthlink's system I probably wouldn't have received it.
The problem with Challenge - Response is that it makes the assumption that if there's not a human behind the email that it's spam. In practice, there are many legit emails that are not individually sent by a human.
There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
The answer is not attaching more bad ideas to an already bad protocol. The ultimate answer is in the protocol designers. A government/state can pass as many laws governing the interaction of people/things with the bad protocols, but the IETF/IEEE will still create them, and certify them. People should just wake up and realize that SMTP is to blame for this big mess. ISP's should stop offering SMTP outright, and think of ways to replace it. Chat programs are probably a better way to pass messages anyways. SMTP has become a massive bazaar that is full over everyone on earth, and since it is completely open, its also completely ok to send bulk mail. Forging headers is another issue, but simply spewing email is intrinsically allowed by the protocol, and thus taken advantage of. If everyone one on earth had a computer, and everyone on earth sent email to everyone else on earth every day, would that be spam? No, because it would cross the line into accepted practice, and that is what we are starting to see due to the sheer bulk of spam sent to everyone on a daily basis. The point is that as long as SMTP exists, so will spam. The answer is to replace SMTP with something that doesn't allow spam to exist by removing the ability to anonymously send people messages.
It isn't a lie if you belive it.
The article clearly states that the user turns this on or off. So it seems unlikely that a large number of challenges will start going out. As far as Grandma is concerned, you can add her email address to the OK list yourself so that she never sees a challenge. The only minor problem I see is receiving email from text only people, (Pine, etc..), or portable devices that might not render the bitmap correctly. But it seems a minor complaint, really.
Dave Williams
Jeez people, read the whole article, it's not that long:
The challenge-response system will be optional and free for EarthLink subscribers, Anderson said. It will allow users to automatically clear the e-mail addresses of friends, family members and other associates in their electronic address books, so those people would not receive the challenge e-mail.
That's called a "white list"-- a list of addresses you know are legitimate.
When someone responds to a challenge and you accept their response, they go on your whitelist.
When you turn on this gadget, add your mailing list addresses to your white list. If you suddenly stop getting a list, go find out if they changed their sending address and add it to your white list.
If that's too much of a burden, feel free not to use the service, and go back to complaining about spam.
I see a slew of people saying "blah blah blah, they'll automate the response blah blah blah". And apparently, to alot of you, this is all new.
This is something that's been around for a few years and gee, spammers haven't gotten around it yet. C/R antispam systems work because spammers don't use valid Reply-to: or To: addresses.
If they did and the spam gets through the system, then great! There's one more point where we can nail them on when/if we go to hunt them down. Oh, you used your dialup with an SMTP server to auto-respond to the challenge (which is probably alot of work for the average evil spammer), great, email abuse@isp and have his account shutdown.
Since I have started using ASK to C/R my email. -zero- spams have gotten in my Inbox (which is what annoyed me the most about spam, the false positive I got when the little sound would ring telling me I had new mail.)
Intrusive? PLEASE! How lazy are you? Hit reply -once- and you'll never have to see it again when sending email to me. I'd say getting pelted with 200 spams a day is slightly more intrusive to me than what you're going to have to do to send an email to me.
I just wasted your mod points! HA!
Take a look at this
War is necrophilia.
I don't know about earthlink but ticketmaster's sys uses random different patterns obscuring the text. As for the text, the fonts they use vary, size varies, lines are not straight, and most of the fonts look like they are hand written (with even a single letter appearing differently in the same image)
I'd guess there system is pretty effective.
Alice@me.com sends an email to Bob@you.com
Mailing program adds "Bob@you.com" to Alice's list of valid emails (after all, you're not often going to send email to somebody that you don't want responding, right?).
Bob@you.com sends a challenge to Alice@me.com
Alice@me.com accepts the challenge, since she already sent the original email to "Bob" and had him added as an authorized user
Alice authenticates to Bob's system, and all is good
Another way would be to make all "challenge" type emails follow a specific pattern - with little to no allowance for anything other than the challenge. Then, challenges will be accepted as legit without bouncing back-and-forth, and spammers cannot simply send a message as a challenge with extra spamcrap attached - and still cannot send non-challenging email.
Now, an ignorant spammer could send a flood of challenges just to be annoying, but this isn't very profitable as they wouldn't be able to contain penis/viagara/etc ads.
I assume that the challenge-response is intended for messages already tagged as potential spam. In other words, low-scoring messages (spam-wise) wouldn't get the challenge. I certainly wouldn't expect a perfectly not-spam message to require the CR. Earthlink's (and other) spam-rating systems are pretty good, I think using it for the 'grey-area' emails would work well. And block the obvious spam without hesitation.
One question: shouldn't it be REALLY OBVIOUS to ISPs what is spam and what isn't? It seems that if a nearly-identical message gets sent to a large enough percentage of their users, it's clearly spam. Is this hard to do? Are spammers clever enough to distribute emails to avoid this?
Other than using a cow prod or a red hot poker, how on earth do you "educate" a spammer? Send them to Spammer School? Enroll them in self esteem classes? D00d, this is just about the stupidest thing I have heard in in a loooooonnnnnnngggg time.
Perhaps education is the way to go for Slashdot posters...
Sue them if you're richt (read: AOL), complain about them if you're poor (read: everyone else)
Sue them if your rich? Perhaps you can enlighten the techno-elite here how exactly you find a spammer who is sending e-mails with forged headers, connecting through open HTTP proxies? If you're going to sue them, you gotta find 'em first, right?
and be happy if they loose your DSL connection because of you as one guy dig who pissed me of days ago.
Ohhhh great job, kiddie! Sounds like you did a denial of service on some average home user who didn't happen to know that he had an open web proxy server. Whoo hoo! You da man!
Hey, Windows users, there is no such thing as "forward" slash, there is only slash and backslash.
Earthlink offers DSL and cable. I'm using it right now.
I am definitely in favor of a little pain up front in increased traffic from challenge-response to get the spam boys off the net.
I suspect that when the spammers stop sucking up so much bandwidth, net speeds will increase for everyone--including dial up users.
Remember when 14.4K was fast? So do I. And I think with a correction in the system, it can be a decent speed.
Laws are for people with no friends.
A residential broadband customer mailing through his ISP's mail server is whitelisted (most stuff from that server is nonspam). An rr.com luzer with an open proxy is tarpitted into oblivion (everything else in 24.0.0.0/8 is spam). Yes, Joe Linux running (non-relaying) Sendmail on his Linux box is also tarpitted, but he's not trying to send a million mails a day. So he's not hurtin'.
I can see a scaling problem in that you'd have to run some sort of adaptive filtering process on the receiving end, which might be prohibitive CPU-wise. OTOH, if you only scanned 1% of all inbound mails for "spamminess", you'd still rapidly figure out that for a US ISP, 24.0.0.0/8 is an ocean of spam with a few islands of real email, and 200.0.0.0/7 is a shitstorm of spam. You don't need to analyze every inbound mail - you only need a statistically-valid sampling of the inbound mail queue to figure out which netblocks are teh sux0r.
Having it be adaptive would be cool - because a South American ISP (which probably has less of a problem with 200.0.0.0/7 than, say, Earthlink does, because they have legitimate users emailing each other from within those netblocks). So an ISP in .mx would end up with a different set of teergrubing weights. They might end up letting most of 200.0.0.0/7 in, only tarpitting the worst /24s, and teergrubing all 24.0.0.0/8 because so few of their users get anything but spam from rr.com netblocks.
Think of it as combining the best part of SPEWS (naughty netblocks are noticed semi-automatically), without as much collateral damage (if you're an ISP, a 10 second delay to anyone emailing one of your customers from a naughty netblock will never be noticed, but it'll *kill* some dirtball trying to spam to 10000 of your users through an open proxy.)
First it is important to note that the challenge system at Mailblocks is not something that can be automatically replied to. Much like the signup verifications for many forum systems out there the Mailblocks challenge email is simply a link to a web site. On that web site is a dynamically generated .gif of a number. The image is formatted in such a way so as to make it difficult for screen scrapers to write an algorithm which can decipher the numbers in the image (multiple fonts, different colors, background noise). If ever a spammer figured out how to programatically decipher the image then Mailblocks simply has to rework their image generation system and stay one step ahead of the spammers.
Next you have throw away addresses. Maiblocks calls these trackers. When you create a tracker a number and short ID are appended to the end of your username. This email address is then immune to the challenge response and can either be delivered to a purpose built folder or directly to your inbox. So if you wanted to have an address to get receipts from you simply make a tracker named say [username]+receipts4325@mailblocks.com. Then any email to this address can be delivered to the +receipts folder in your inbox. If you start getting spam at that address you just delete the address and create [username]+receipts5563@mailblocks.com and start giving this out. It can be a little bit of work to maintain your trackers but compared to deleting 20-30+ spam mails from my accounts each day it's well worth it.
When an email is successfully delivered to your main address the originating address is entered into your address book including the reason why this address was validated (completed puzzle, user added). Mailblocks also adds the address of any outgoing mail you write to your address book so that responses can be properly delivered without challenge. Finally, if you are expecting something to appear in your email that doesn't the 'pending' folder holds all email that hasn't been validated for a certain amount of time before deleting. If you really want to you can go back and dig through the email there to find the one you want, validate it, and it will be delivered to your inbox. If something gets validated you don't want simply go to your address book and either delete it or check 'do not deliver mail from this address'. Viola. Also of interest is the fact that Mailblocks can provide the same security to any other mail account you have. It can check POP3, IMAP, accept forwards, and even screen scrape web mail to bring all of your mail to a central location. When it does it provides the same callenge-response capability through these other accounts.
Who moderates the meta-moderators?
So does this mean that if you're blind, you don't get to send mail to C/R users? Another hurdle for blind users is just what the net needs.
This sig is not the Zahir. Lucky for you.
Perl gurus, start your editors!
How many lines will it take to write a script to automatically reply to challanges? As long as the messages have predictable structure, you should be able to write a parser to pick out the word or picture they want, then throw it back.
College kids: Are you bored, broke, and of weak moral fiber? You too can make money while sitting on your ass by replying to email challanges for the princely sum of 3 cents per message! Combine the first suggestion with the second, and you've got yourself a money machine.
It's great to see an ISP take some decisive steps, but this scheme has weaknesses. Interesting to see how it goes. Despite the concerns, I'm cautiously optimistic.
As a twist, it would be interesting to see how that anti-spam vs. spam lawsuit with the copyrighted haiku goes (don't recall the parties names, but it's gotten coverage here). Maybe something similar could be combined with the challange-response system to make it illegal to respond to the challange under false pretenses. Raises a few slippery-slope legal issues that if you're going to touch, you might as well criminalize spam outright (which would be fine, of course).
"These people look deep within my soul and assign me a number based on the order in which I joined" --Homer re:
Once this gets widescale usage, the spammers will simply start responding to the challenges (after all, it's not like that couldn't be easily automated).
In order to send responses to the challenges, it means the spammer has to provide at least a valid return address, and dedicate resources to responding to those requests (even if it is automated). It raises the cost of sending spam, and increases accountability due to the valid return address requirement, which is the best we can hope for with a SMTP-based solution for the time being. It's not perfect, but nothing is.
NO CARRIER
Once the spammers are obliged to label their stuff "bulk", half the battle is won. Then they start collecting a "white list" of legitimate mailing list sources, and label every bulk message not on it as "suspected spam" and dump it in a separate folder.
I've used Earthlink as an ISP for going on 6 years now, and I must say, I've never dealt with better. For one thing, in the years that I've had my earthlink address, I'd say I never get more than 3 or 4 spams per week. What is my secret? For starters, if I need to provide an e-mail address for something that may result in unsolicited messages, I use one of the free webmail providers (Hotmail, Yahoo!, etc.) I can check those to confirm what I wanted, then never check it again, and my Outlook (with my primary e-mail) doesn't fill up with useless crap.
Another way to stop the spam before it starts is to keep your e-mail address from getting on those lists in the first place. When posting to Usenet, BBSes, forums, even Slashdot, use some sort of clever cloaking (Slashcode does this already), or even a fake email. Encryption for e-mail such as using a free personal certificate from Thawte or a GPL encryption such as GNU Privacy Guard is always a good idea.
In addition, Earthlink's Spaminator is a Godsend. With that baby enabled, I'm lucky if I get one spam a month. Case in point: my mother has an Earthlink address that she uses for her business contact. She complained that she's getting hundreds of porn spam and "enlarge your penis"-type e-mails (no idea how these got here.) Setting up a few Outlook Express filters and enabling Spaminator cut the dirty messages by about 90%, and she is grateful she no longer has to wade through such filth to get to her real mesages.
The bottom line is, the fewer spammers that have your address, the fewer spams you're gonna get. I have a Hotmail that gets 1000+ spams a day. My real e-mails get next to none. It's just like telemarketers, they get your number from companies who need a contact info for whatever reason. However, Hotmail address are free, whereas extra phone numbers to give the telemarketers, and then never answer, are not. Well, we do have Caller-ID for that, but that's another post...
If the challenge is based on an image ("please respond with the fuzzy word in the subject line" or somesuch), where does that leave vision impaired email users? How do they respond to a challenge to get their email delivered?
If someone from earthlink emails someone else from earthlink, how would challenge response handled then? Do they make all mail that is sent returnable without challenge responses, and if so is this a temporary rule or are the addresses of all mail you send permanently whitelisted?
If the challenge response triggers a mail daemon reply, is it filtered or do you get flooded with those replies caused by all the spammers with forged addresses? If they are filtered, how do you know when mail you send doesn't go through without the use of message reciepts since mailer daemon replies are all different.
If I mass email tons of earthlink addresses with a forge from address, would it mailbomb the fake address, or do they have flood protection to prevent this?