Earthlink Deploying Challenge-Response Anti-Spam System
deliasee writes "The Washington Post reports that Earthlink is preparing to offer new spam filter technology that requires sender authentication. AOL is still concerned that such technologies will put too much burden on consumers." The day after it's deployed, every legitimate mailing list on the planet will get challenges from all the Earthlink subscribers...
How do two people with challenge and response communicate?
If the challenge always gets thrugh, then the spammer will just issue cahllenges as spam.
If they don't get through, then you would have a nasty mail loop.
If I have nothing to hide, don't search me
I think forged headers are the calamity of the inprocess SMTP transfer mechanism. If we can liberate the dynamic IPs saturated on the IPlanet web matrix, then we could perform 3-way LDAP POP3 authentication with a digital certificate.
The other way this could be accomplished is to triangulate a 801.11b WAP source into an array of POSIX message headers that would reflect the consistency of the mail protocol.
What do you think?
Seriously, what are they thinking? TMDA might seem like a nice idea in theory, in practice, it's a pain to use and not exactly safe either. Once this gets widescale usage, the spammers will simply start responding to the challenges (after all, it's not like that couldn't be easily automated).
every legitimate mailing list on the planet will get challenges from all the Earthlink subscribers
Not exactly right. It happens only for the first time to detect whether the sender is legitimate or not. Quote the article:
The system automatically recognizes future e-mails from the same sender, so the verification needs only to be performed once.
The problem with this system is that the spammer can still spam using legitimate e-mail accounts as a camouflage (or expired e-mail accounts). Once the legitimate e-mail address is procured, the spam still goes on. It is futile, IMHO.
--
Error 500: Internal sig error
me@challenge.earthlink.com
something like that. So that it allows users to gradually changeover to the system. That would allow them to be more extreme in their refusal to accept emails and much less compromising.
I like it.
"...the spam client MUST provide a Accept-Topics: header, where the value is one of 'penis-enlargment', 'make-money-fast', 'repair-credit', or 'any'. The server MUST reply with a Spam-Type: header, specifying the type of spam transferred. In addition, the server MUST respond with a Spam-Encoding: header, where the value is one of the options 'all-caps', 'many-exclamation-points', or 'broken-english'..."
So when a spammer fires a few hundred or thousand emails to an ISP, they will sit on the mailserver waiting for him to respond.
Since the from address is faked, that same ISP will launch an acknowledgement flood against a third user.
Excellent.
I just see so many tricky things that someone somewhere will screw up.
What happens when the customer orders something from Amazon - the purchase confirmation email comes from a non-human address.
Just the other day I got an email from a company that I ordered software from describing a free upgrade that I could download. It came from donotreply@[host].com, meaning, if I was using Earthlink's system I probably wouldn't have received it.
The problem with Challenge - Response is that it makes the assumption that if there's not a human behind the email that it's spam. In practice, there are many legit emails that are not individually sent by a human.
There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
People who want to continue to receive messages from mailing lists, online banking, etc, will have to add these sources to their whitelist.
It's a bit of a faf though, and I suspect many people will either not understand how to, not bother, or forget at least one address.
The solution is to have the incoming messages moved into a 'holding' folder that the recipient can see, and check in just the same way as checking through a 'spam' folder. This would remind the user to add false positives in the 'holding' folder to the whitelist. After a while, you can safely stop checking your 'holding' folder. Wouldn't it be good if this is what Earthlink are doing?
I think a scheme like this could be made to work, at least for webmail. For POP3, it could be a bit more tricky...
I see a slew of people saying "blah blah blah, they'll automate the response blah blah blah". And apparently, to alot of you, this is all new.
This is something that's been around for a few years and gee, spammers haven't gotten around it yet. C/R antispam systems work because spammers don't use valid Reply-to: or To: addresses.
If they did and the spam gets through the system, then great! There's one more point where we can nail them on when/if we go to hunt them down. Oh, you used your dialup with an SMTP server to auto-respond to the challenge (which is probably alot of work for the average evil spammer), great, email abuse@isp and have his account shutdown.
Since I have started using ASK to C/R my email. -zero- spams have gotten in my Inbox (which is what annoyed me the most about spam, the false positive I got when the little sound would ring telling me I had new mail.)
Intrusive? PLEASE! How lazy are you? Hit reply -once- and you'll never have to see it again when sending email to me. I'd say getting pelted with 200 spams a day is slightly more intrusive to me than what you're going to have to do to send an email to me.
I just wasted your mod points! HA!
Er, what?
eMail was not designed for such a challenge
So what? This system works within the standard. Who cares whether or not the designers foresaw it?
It drives network traffic as well up to the sky.
Hardly. If you're on Earthlink and decide to opt-in for this, it simply means that everybody you know has to send you one extra email once. Earthlink's traffic may be a bit higher for the first few days, but once people get their whitelists in order it'll drop back to where it is now - and below, because there'll be less spam floating around.
However, I do hope (the article didn't say) they've come up with a smart solution to the problem of spammers putting real (but stolen) addresses as their From: address. Otherwise people unlucky enough to have their addresses stolen may indeed find their network traffic increases, thanks to a million challenges from Earthlink.
First it is important to note that the challenge system at Mailblocks is not something that can be automatically replied to. Much like the signup verifications for many forum systems out there the Mailblocks challenge email is simply a link to a web site. On that web site is a dynamically generated .gif of a number. The image is formatted in such a way so as to make it difficult for screen scrapers to write an algorithm which can decipher the numbers in the image (multiple fonts, different colors, background noise). If ever a spammer figured out how to programatically decipher the image then Mailblocks simply has to rework their image generation system and stay one step ahead of the spammers.
Next you have throw away addresses. Maiblocks calls these trackers. When you create a tracker a number and short ID are appended to the end of your username. This email address is then immune to the challenge response and can either be delivered to a purpose built folder or directly to your inbox. So if you wanted to have an address to get receipts from you simply make a tracker named say [username]+receipts4325@mailblocks.com. Then any email to this address can be delivered to the +receipts folder in your inbox. If you start getting spam at that address you just delete the address and create [username]+receipts5563@mailblocks.com and start giving this out. It can be a little bit of work to maintain your trackers but compared to deleting 20-30+ spam mails from my accounts each day it's well worth it.
When an email is successfully delivered to your main address the originating address is entered into your address book including the reason why this address was validated (completed puzzle, user added). Mailblocks also adds the address of any outgoing mail you write to your address book so that responses can be properly delivered without challenge. Finally, if you are expecting something to appear in your email that doesn't the 'pending' folder holds all email that hasn't been validated for a certain amount of time before deleting. If you really want to you can go back and dig through the email there to find the one you want, validate it, and it will be delivered to your inbox. If something gets validated you don't want simply go to your address book and either delete it or check 'do not deliver mail from this address'. Viola. Also of interest is the fact that Mailblocks can provide the same security to any other mail account you have. It can check POP3, IMAP, accept forwards, and even screen scrape web mail to bring all of your mail to a central location. When it does it provides the same callenge-response capability through these other accounts.
Who moderates the meta-moderators?
Problem is, you don't know what that email is necessarily going to be.
I ordered something from foo.com and got order number 12345.
A few seconds later, I got a confirmation mail from confirm-12345@foo.com telling me what I bought and when to expect delivery. (Or worse, from order-12345@foo.com telling me there was a problem, and that I needed to fix something!)
If challenge-response becomes widespread, foo.com will say "Now you must whitelist the address confirm-12345@foo.com" when processing the order. (Or switch their order-processing back-end software to use something more sane, like "confirm@foo.com" and put the damn "Order 12345" in the Subject: header where it belongs!)
Problem is, until then, some vendors and some users using challenge-response are gonna be up the proverbial estuary without a utensil for propulsion.
If foo.com is disreputable, of course, challenge-response solves the donkey pr0n spam problem, but not the mainsleaze part of the spam problem. A mainsleazer at foo.com will simply start spamming his customer list with a From: of "confirm@foo.com" - Subject: "New Dealz from foo.com!" *sigh*)
Once this gets widescale usage, the spammers will simply start responding to the challenges (after all, it's not like that couldn't be easily automated).
In order to send responses to the challenges, it means the spammer has to provide at least a valid return address, and dedicate resources to responding to those requests (even if it is automated). It raises the cost of sending spam, and increases accountability due to the valid return address requirement, which is the best we can hope for with a SMTP-based solution for the time being. It's not perfect, but nothing is.
NO CARRIER
I'm sorry, but Babelfish isn't doing anything for this post. Anyone have a translation? It SOUNDS interesting... :)
~ Nonsanity
When I first started using TMDA, I had problems with people not understanding the mechanism. My grandmother, for example, complained about "bounces" (how she interpreted the challenges).
So, to avoid those problems, I:
- Actively manage my whitelist. For example, if I needed to send a resume, I would make darned sure that the prospective employer's domain was on the list.
- Use challenge-response only in conjunction with other antispam tools. My system is roughly: if I know it's spam (tagged address known to be in spammers databases), it gets trashed. If spamassassin or spamoracle thing it's spam, I refer to tmda for possible challenge/response. Otherwise, the mail gets delivered.
- Warn people about the system. If I know that someone new is about to send me email, I warn them: "You might get an autoresponse back. If you do, just hit 'reply'."
- Use some care in writing the challenge email. Trying to craft a letter that is understandable to non-geeks wasn't that easy.
I still have the odd piece of spam leak through that process, but it's nowhere near the quantity that's actually sent to me.The only problem with the scheme: there are some spammers who are dumb enough to not get the hint, and respond to the challenge. They don't seem to realize that their response probably constitutes harassment via 'net, which is a crime in the U.S. (Spammer go to jail. Do not pass go. Do not collect $200.)
Whitelisting is important, and easy too. Just export your address book to a text file and copy the results to your whitelist (which is also text).
It's worth noting that you can also auto-whitelist anyone you send mail to by using their nifty little mail proxy. It sits and proxies for SMTP and adds all outgoing mail automatically to your whitelist, so whoever you sent that resume to will never see a challenge...neat!
P.S. Can't recommend the product enough.
All those moments will be lost in time, like tears in rain.
If someone from earthlink emails someone else from earthlink, how would challenge response handled then? Do they make all mail that is sent returnable without challenge responses, and if so is this a temporary rule or are the addresses of all mail you send permanently whitelisted?
If the challenge response triggers a mail daemon reply, is it filtered or do you get flooded with those replies caused by all the spammers with forged addresses? If they are filtered, how do you know when mail you send doesn't go through without the use of message reciepts since mailer daemon replies are all different.
If I mass email tons of earthlink addresses with a forge from address, would it mailbomb the fake address, or do they have flood protection to prevent this?
I'm digressing (well, _you_ brought it up), but I found this little blurb once about top-posting:
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.