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Phoenix Unveils Anti-Theft BIOS

linuxwrangler writes "According to articles at PC World, c|net, Internet Week and elsewhere, Phoenix Technology is introducing a new BIOS-based anti-theft system. Every time a TheftGuard equipped machine connects to the internet it pings a server at Phoenix which can instruct the machine to wipe its hard drive, report its location or disable itself. Given that most people don't want to have their every movement tracked and don't want someone else to have the power to wipe their drives, Phoenix figures that corporate clients are the prime customer. I just wonder who is liable when a company sells a surplus laptop on eBay but gets their inventory control screwed up and reports it as stolen..."

40 of 458 comments (clear)

  1. Replaceable Bios by krisp · · Score: 3, Insightful
    "Since TheftGuard's also in the BIOS, even if you remove the hard drive, we can still track or disable the machine, or wipe the drive," he said. Another trick that can eradicate anti-theft software -- running FDISK to reformat the drive -- also is foiled by TheftGuard's place in the HPA section of the hard drive, which is immune to simple reformatting tools.


    Last I checked, the BIOS was in a socket. What stops someone from swaping out the bios chip before turning on the box?
    1. Re:Replaceable Bios by Fallen_Knight · · Score: 2, Insightful

      or if non swappable, the MB? would still make a good profit

    2. Re:Replaceable Bios by OutRigged · · Score: 4, Insightful

      I'm sure the average theif doesn't have a clue what a BIOS is, let alone how to remove one, or even tell if it's equipt with theft guard.

      --
      RaGe
      We're all just noise on the wires..
    3. Re:Replaceable Bios by krisp · · Score: 3, Insightful

      Chances are, there will be a sticker right next to the Intel Inside logo that says "Phoenix Theft-Guard Protected". Likewise, it doesn't take more then a little research to find a quick-and-easy way to circumvent a technology (in this case, replacing the bios chip and/or motherboard)

    4. Re:Replaceable Bios by faspeed · · Score: 4, Insightful

      Or why not just take out the hard drive and read it somewhere else. I didn't read anything about the HD being encrypted.

    5. Re:Replaceable Bios by Anonymous Coward · · Score: 2, Insightful

      Most ("professional") theives aren't the end consumers of the products they steal. They sell their booty to people who then know what to do with it, or who knows someone-who knows someone who knows what to do with it. Also, any thief worth his or her salt knows where to get rid of stuff and should have no extra trouble getting rid of these.

    6. Re:Replaceable Bios by molarmass192 · · Score: 5, Insightful

      Ok, so if you "acquire" such a laptop/desktop, just flash the BIOS before connecting to the net. Don't feel like scrounging around for a floppy? Ok, block the laptop MAC at your firewall, plug in the ethernet cable, log where it attempts to go, and redirect that hostname to 127.0.0.1, again problem solved. This is weak stuff that only the absolute dumbest of criminals would fall for.

      That said, the interesting part would be to find out what the BIOS uses to identify the PC to the TheftGuard server. My guess is the (yawn) MAC address since it needs to be connected to the 'net to be effective. So change the MAC if it's programmable on the NIC in question, or (if it's not a laptop) just toss the NIC in the trash and spend $10 on a new one.

      They'll probably sell a lot of these to CIOs who think they can outwit industrial spies. Yeah, it's better than nothing but the level of security they're making it out to be is way beyond it's piss poor practical value.

      --

      Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws-Plato
    7. Re:Replaceable Bios by daffmeister · · Score: 2, Insightful
      Last I checked, the BIOS was in a socket. What stops someone from swaping out the bios chip before turning on the box?

      You know, just because the door to my house can be broken in doesn't mean I don't lock it in the morning.

      In other words, some security is still better than none.

    8. Re:Replaceable Bios by eeyoredragon · · Score: 4, Insightful

      Chances are, people will be buying stickers that say that and getting the same effect as those that actually have it. ;) Hmmm... maybe I should start selling...

  2. In the hands of the government by Capt'n+Hector · · Score: 3, Insightful

    If this technology were to fall into the wrong hands (read government, RIAA, others) life could truely suck. I hope it never materializes in its current form, or we could have a rather large problem on our hands.

    --
    Quid festinatio swallonis est aetherfuga inonusti?
    Africus aut Europaeus?
  3. Linux support? by CaptainAx · · Score: 3, Insightful

    What happens if the user is running Linux? I can't see the bios pinging anything without the help of the host OS. Let alone erasing hard drives. Linux will become the thieves OS of choice. It's my OS of choice when looking at a computer that's been disabled by a virus.

    1. Re:Linux support? by ColaMan · · Score: 3, Insightful

      er, but then you'd need a tcp/ip stack... (of sorts) and knowledge of your network, such as gateway addresses and your own IP, which could be fixed or dynamic via DHCP. And what do you ping? A fixed IP? A resolveable domain name? Fixed IP's are unlikely. Resolveable domain names require DNS, another thing that needs to be found out before you can ping your server.

      And god forbid if you don't actually *have* always-on internet dangling of the end of your network cable. What about people with cable modems with PPPoE? Authenticated proxy servers? Dial-up users?

      So yes, you could probably do something like this at boot if you cobble enough bits'n'pieces of software into your boot ROM - Phoenix has , it seems. But it'd probably only work in a fixed, known , stable environment. As mentioned before, possibly useful for corporations, not useful for the average home user.

      Just sounds like something else to go wrong to me. And go wrong catastrophically too.

      --

      You are in a twisty maze of processor lines, all alike.
      There is a lot of hype here.
    2. Re:Linux support? by mlyle · · Score: 2, Insightful

      Who said anything about dialup? Getting an onboard modem to call an 800 number is easy enough. But I think the primary use for this is to locate corporate PCs that have been plugged into an ethernet.

      This might not just be used for stolen PCs, but for overall inventory control. When companies are growing quickly often PCs get lost. If they can't be found at audit-time, companies have to write off a proportionate share of their capital equipment.

      Not to mention there's a huge grey market in laptops, servers, and PCs-- figuring out where the stolen equipment ultimately ends up is valuable.

  4. Murphy's Law by mao+che+minh · · Score: 5, Insightful
    I worked a sub-contracter job with a Dell contractor when I was 19/20 setting up Novell and Linux (very, very rare back then were new Linux installs that were actually purchased from commercial vendors - 4 years ago) rack servers. They had odd little Phoenix BIOS features that allowed a person to reset settings with the touch of a key upon boot up (it did have a "yes or no" prompt, though it didn't always work right). Dell also shipped a piece of software that was like Gateway's "Go Back" too, which erased all changes made to an array since last boot up. Yes, it was an actual Novell module which my contractor refuses to acknowledge ever existed now.

    I logged more hours going back to corporate offices and disabling these "features" and assisting their admins mine out old data then I did installing them. I had to stand there and be told how "God damned stupid all of these features are, and how stupid Dell is for using them, and how stupid you are for working with Dell!!!!". This is when I was 19 and had no more business/customer support experience/skills then a guy serving fries at McDonald's. The shit sucked.

    Murphy's Law dictates that the benefits of this idiotic and restrictive measure will be over shadowed by it's rare glitch and/or user incompetence which results in the loss of data.

    What happens when your battery dies on the SQl server, and the default settings enact this horrid "feature" and your hard drive is slicked? How bad will it suck when it happens to the CEO's assistant's laptop and she comes storming into your pitiful excuse for a NOC right before you were supposed to go on lunch?

  5. Nice for cyber-assholes by jmv · · Score: 5, Insightful

    Just imagine (no, not a beowulf!) someone breaking into the Phoenix site and instructing every HD to wipe itself. Now Nimbda looks like a joke...

  6. Federal use by BWJones · · Score: 2, Insightful

    I am surprised that federal departments/agencies have not developed this yet given the large numbers of laptops that go missing every year. Some of them even have classified data on them with the classic example being a certain former head of the CIA who was a little loose with his Powerbook.

    --
    Visit Jonesblog and say hello.
  7. corporate clients by HornyBastard77 · · Score: 5, Insightful

    just a thought: how many corporate (or otherwise) IT admins would actually trust a system that enables someone beyond their control to remotely wipe their hard drive clean?

  8. pings server... by Devil's+BSD · · Score: 4, Insightful

    what if you restrict the pings to the phoenix servers? i'm sure people will put up the IPs eventully.
    and what if i completely disconnect it from the internet?

    --
    I'm the Devil the Windows users warned you about.
  9. This is very sad by Anonymous Coward · · Score: 3, Insightful

    Microsoft, the RIAA, and other such organizations have been misusing the words piracy and theft to such an extent lately that the instant i saw anti-theft in the headline my immediate, visceral reaction was to think okay, whatever this is, it has nothing whatsoever to do with preventing theft, and is probably just there to prevent you from fully using your computer, until a split second later when I remembered who Phoenix is, and that if phoenix were selling an "anti-theft" BIOS that would actually be what it is.

    -----
    I wonder if we're going to just kind of accidentally grow into some kind of wierd, reverse "newspeak", like in 1984, except instead of the government purposefully banning negative words, dodgy politicians, media outlets, and corporate officials will simply misuse all of the negative words there are until they've all lost their meaning in the public mind.

    [Sometime in the indeterminate future, New Palestinian Liberation Army breaks into Joe Archetype's house and robs him of all his belongings to sell on the black market to finance their bombing raids, and spraypaints PALESTINE FOREVER on the inside wall. Joe goes next door:]
    "Help me! My home has been breached by terrorists!"
    "Hm? What's the problem? If you have anti-war protestors in your home, can't you just ask them to leave?"
    "This is serious! They've stolen all my furniture!"
    "So.. they've made copies of all your furniture? Not very nice of them, i guess, but what's the big deal?"
    "ARGH!"
    "Maybe you can file a DMCA complaint, i guess."

  10. Re:Shortly after the BIOS was unveiled by EelBait · · Score: 5, Insightful

    I can't wait for the round of virii (outlook attachments) that trick this BIOS into thinking it's stolen.

    Or, better yet, someone hacks Phoenix's server to tell all the BIOS's they are stolen.

    This will be fun to watch.

  11. Problems With This Idea by Shackleford · · Score: 5, Insightful
    From the PCWorld article:

    When a TheftGuard-equipped system is stolen, the owner provides instructions through the TheftGuard web site. The next time the lost computer connects to the Internet, TheftGuard is activated and either disables the machine, wipes its hard drive, or transmits information on the physical location where the signal originates.

    The problem with this seems to be that TheftGuard only performs actions after the stolen computer is connected to the Internet. And by the time that happens (if that happens) it's too late. My understanding is that when computers are stolen, the data on them is what's sought, as it is what's most valuable. And once the data is in the wrong hands, it's too late. The data on it can be copied to another place, and perhaps individual hardware components can be removed and sold. Am I wrong about anything here?

  12. Chapter 11 by LauraW · · Score: 4, Insightful
    And, er, what happens when Phoenix goes out of business? Shades of DIVX?

    Laura

  13. Ahhh well... by TallEmu · · Score: 2, Insightful

    ... I guess anything with Phoenix BIOS can't safely be used for mission-critical systems then.

    I remember reading an interesting article somewhere about a guy who got his mac back by using some remote software on there. It reported its IP address every time the theif connected to the net and as I recall, the guy was uploading scripts to it and so forth to get it to do various things to help recover the box.

    I remember thinking at the time that this was a neat idea, but having a third-party with the power to frag my hard drive does not fill me with comfort.

    Regardless of how the system works at the technology level, it is potentially open to attack via social engineering... "Hi Phoenix, it's Fred from SCO... those nasty Linux people have pinched my laptop... yep, frag it please..."

  14. For the paranoid by mj01nir · · Score: 3, Insightful

    Yup, time to tighten up my outbound firewall rules.

    --
    the no .sig .sig
  15. Uhmmm problem. by mark-t · · Score: 4, Insightful
    People who steal computers don't steal them to use them, they steal them to sell them to other, otherwise completely innocent people.

    Now, just how upset would you be if someone came to your door and said that the laptop you bought on eBay last week was stolen? Granted, you'd try to contact the seller to get your money back, but if he's been even the slightest bit clever about things, you might never find out who it was. Further, even if you *DO* find out who the guy is, you still won't get your money back because he'll probably be doing jailtime in the very near future, if he isn't already. Of course, you can legally sue him, but just how do you think you're going to collect?

    Not that I'm saying that theft should be ignored... it shouldn't. But doesn't anyone think that efforts might be better spent on technologies that might enable them to catch the criminals *BEFORE* they exploit someone else?

    1. Re:Uhmmm problem. by Kadin2048 · · Score: 2, Insightful
      It would certainly suck to be in that position, but I'm sure that in the future you would be a lot more careful buying equipment. In general it might not be a bad thing--if stolen computer equipment started to be recovered in large numbers, without refunds made to the purchasers, the effect would be to reduce the demand for stolen equipment.


      Many people wouldn't hesitate to buy a computer off of eBay with no other information then the specs, but would never buy a stereo off of the back of a truck in an alley, even though the two may be coming from the same place. While we need to make efforts to catch criminals before they can pass the goods on to someone else, people also need to be aware of where their equipment may be coming from. That laptop with a corporate ID sticker on it may be surplus--or it may be stolen. As a buyer, it's your responsibility to be confident that you aren't buying hot gear.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  16. Re:oh dear oh dear by ColaMan · · Score: 2, Insightful

    Does anyone recall the low-level format utility that used to be built into hard drive controller ROMS?

    All we need now is some script kiddie to figure out the address of the "ZAP" routine in the Phoenix BIOS to jmp to, then the next outlook virus will cause hell. Change one instruction anywhere in your system's software (I guess boot sector is as good as any, before protected mode) to jump to that point, and all is lost.

    Why bother with your own devious erase code, when Phoenix thoughtfully provides one for you?

    --

    You are in a twisty maze of processor lines, all alike.
    There is a lot of hype here.
  17. What authentication is used by Anonymous Coward · · Score: 3, Insightful

    I see all these posts about sniffing and other attacks but how about the question of how Theftguard's website actually authenticates that YOU are the owner of the pc being reported stolen. What if the data needed is ON the pc or some other easily bypassed measure. This is doomed.

  18. Introducing a single point of failure by gotan · · Score: 4, Insightful

    So if an evil minded Hax0r gets his hands into Phoenix' server, or manages to get at the keycodes and to redirect the trafic, he can wipe all of any corporations laptops if they adopted this scheme?

    That means they're introducing a risc to get their business fscked (or rather formatted) if they depend on those laptops and need to connect them to the internet. I think that's a high price to pay to protect against the theft of a few laptops.

    Also it doesn't even work: maybe it's hard to change the BIOS chip (given a replacement BIOS and the right equipment it should be doable), but if the thief is really interested in just the data he simply reads it without conecting the laptop to the internet, or he even removes the harddisk altogether and analyses its contents.

    If they really want to protect their data they should go for encrypted filesystems or at least encrypt the sensible data so only authorized persons can access it, problem solved.

    --
    "By the way if anyone here is in advertising or marketing... kill yourself." -- Bill Hicks
  19. Soooo.... by clambake · · Score: 1, Insightful

    So a virus that rewrites your DNS to point Pheonex's servers to itself will allow it to destroy an entire company in one fell swoop... Excellent.

  20. Re:Phoenix, meet dd by Soko · · Score: 2, Insightful

    OK, so they manage to kill the origional hard disk. What about the copy of the rest of the FS I have in a binary image, with no HBA involved?

    Sorry, this isn't a deterent to people who have more than a trivial interst in the contents of a stolen hard disk.

    Soko

    --
    "Depression is merely anger without enthusiasm." - Anonymous
  21. Most Criminals ARE Stupid by Detritus · · Score: 4, Insightful

    Your average criminal is looking for some fast cash, and doesn't know a damn thing about IP, firewalls or flashing the BIOS.

    --
    Mea navis aericumbens anguillis abundat
    1. Re:Most Criminals ARE Stupid by 91degrees · · Score: 2, Insightful

      True.

      It's probably not beyond them to throw out the hard drive and motherboard, and sell the rest of the components of course. CPU, RAM, and monitor will probably make the theft worthwhile. The theft prevention probably isn't really designed to deal with this though. It's more for protecting trade secrets.

      Professionals who are after the trade secrets will be more savvy, and will decide not to connect to the internet (although they'll probably have just taken the hard drive).

      It will prevent accidental leaking of information from stolen machines, and frustrate some small time criminals, but isn't really going to eliminatre computer theft.

  22. Stop big business from playing cops by interstellar_donkey · · Score: 4, Insightful

    As it stands now, this looks like a bad idea, as expressed multiple times by many of the comments. Besides the technical problems, to me it points to a larger problem that is growing every day: Private businesses trying to provide law enforcement.

    Assuming they could get past all the potential technical hurdles regarding security and authentication, we still are basically saying that a private company can alter/damage the contents of a computer legally without any coordination with law enforcement. That scares me.

    Basically, this is sort of a computer version of low-jack. Which is cool. But in this version, it would be as if you could call up the low-jack people, have the car disabled, get a report of where the car is and take care of the matter yourself. Of course, as far as I can tell, low-jack doesn't work that way. My roommate can't find my documentation for the low-jack, make a phone call and leave me stranded just to play a joke.

    I'd like to see this system in place. I for one sure would be happier to know that if somebody stole one of my laptops there was some method out there to recover it. But that's a job for the police, not some big business. Sure, Phoenix can build tools that I might buy that would assist the police, but I'd want to be dang sure that they can't do anything to one of my machines until the cops tell them it's all right. And the cops can't tell them that until I've filed a police report and asked them to do it.

    Yes, I know that law enforcement has a long way to go to really get a handle on computer based crimes, and at the moment are pretty impotent in catching the bad guys. But what I don't like seeing is big faceless corporations coming in and picking up the slack.

    --
    The Internet is generally stupid
  23. Is this *smart* by vidarlo · · Score: 2, Insightful

    Eades hopes the TheftGuard logo--which could be presented in a visible place on the laptop--would itself deter thieves. By installing protection at the BIOS level, the standard process of reformatting or replacing hard drives won't work. The machine, then, is virtually useless to any thirds party (unless, of course, they can stay off of the Internet).
    Exactly. As long as they stay off internet, nothing happends. And of course, the computer might be valueless then, if you don't wanna change any parts. But you can get out the data. And since the aim here is not to protect the computer (Well...that also since it can give location), but Data! And when you put a mark on a computer, it will say to the thief: Hey. Take me, but don't connect to the internet. If this shall work, it has to be hidden. I do not think I would connect such computer to the internet. So then you are back at starting line? Maybe a computer that called home, via satelite or GSM networks. Then it would be far more difficult to cut off. But again, then it would have to be "Don't call, we call you", the Phoenix side would have to call your box, saying hello, can you please get rid of that sensitive data?. Anyway, the BIOS is hardwired...so go on....change.

  24. Lot's of noise but .... by louisfreeman · · Score: 4, Insightful

    a computer gets stolen, thieve removes the harddrive, sticks it into a second computer (with an older BIOS) ..... and reads the disk. How does this Hot New Protection from Phoenix protect business information/secrets ? a full-disk encryption seems to be more effective

  25. Wipe it's drive?! Oh come on... by Bowie+J.+Poag · · Score: 5, Insightful


    Oh gee, like thats gonna be REAL popular with people.. How long will it take an enterprising young 14-year-old to write a little hack that sits on a network, opens promiscuous mode on a NIC, watches for calls to Phoenix's verification IP, and answers back with a smurfed "AAGH! DANGER WILL ROBINSON!" reply before Phoenix, Inc. has a chance to?

    And I, for one, don't want the operation of my machine to be wholly dependent upon whether or not it's connected to a public network.

    Stupid idea, if you ask me.

    You want PC security? A note on the wall that says "If you screw with this machine, I'll know, and i'm quite capable of kicking your ass, having you fired, or both." will do the trick nicely. :)

    Seriously..When I was in HS, the guy who ran the computer room was massively anti-piracy. If he even *suspected* you were using pirated shit in the lab, he'd confiscate your disk and literally staple it to the wall. Got the point across.

    --
    Bowie J. Poag

  26. A lethal combination by Anonymous Coward · · Score: 1, Insightful

    1 TheftGuard BIOS enabled computer suite
    1 Source address spoofed packet
    1 Broadcast address

    200 dead machines, well, until it reboots, fails to boot from c, boots from the network and copys a harddisk image from the file server.

  27. Re:Hmmm.... by HBI · · Score: 2, Insightful

    I suggest to you that a military organization would use hardware that is sturdy and reliable, with quality encryption.

    I also suggest that the computer hardware utilized for this job would not be permitted to exit certain areas through the utilization of access controls and a complex system of security clearance that only permits acceptable people to have access to data of various levels of classification.

    You would have sealed rooms, sealed networks, safes, measures against electronic eavesdropping. Guard dogs and barbed wire, as well as guys with SAWs, are not out of the question either.

    Lastly, i'd suggest that anything like the Phoenix system would be considered totally inappropriate because if you let the data get into a situation like that, you've already failed in your charge to keep the data secure.

    --
    HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
  28. The security of this by geek4ever · · Score: 2, Insightful

    This idea goes completely against my most trusted and effective security practice. Don't give even the most trusted person more access than need, or in this case, don't give them an ability you wouldn't want anyone in the world to have. The idea of my computer being a tracking device, or for that matter wiping out it's hard drive is not appealing to me. Anyone know how good this things' authentication is?

    --


    Karma: Bad. Mostly because the only moderators that notice me are conservatives.