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Do Online Schools Provide A Quality Education?

An anonymous reader asks: "I am attending an online college for the first time and I am starting to get a bad taste in my mouth about the amount of effort that some of my professors are putting forward in my courses. I feel like some of them are 'skating' and all I am paying for is a book, a posted syllabus, and a final exam. Have any of you been to an online school, and what where your experiences like? How did you feel about the quality of education you were getting?" Corrected the charset errors, that appeared in this article. Thanks to all who pointed this out.

"After the dot com 'boom' settled down a bit, and I was no longer required to work 80 hrs a week, I decided that after ten years of being absent I would go back to school and finish up that elusive CS degree. Well, after shopping around a bit I found a very good, well known, University that was offering the degree, online.

'Cool,' I thought, no classes, all on my schedule, save gas, and I could work at 2 am if I wanted. I thought I had found the perfect way to learn.

BUT, after just one semester, I am starting to have my doubts. I am sure this is the way to go in the future, but I'm not so sure that the schools has got all the kinks worked out and I am beginning to believe that the professors, and possible even the schools, see this as a way for them to teach a class with a minimal amount of effort and cost.

You basically have a public conference area (a web based discussion group for comments) that you, the other students, and the professors participate in. This works very well because your assignments are given out on a weekly basis and you have a whole week to post comments and complete your assignments. You are required to participate in the discussions and then post your answers to quizzes in a private portfolio where it is graded by the professor and then returned to you.

Most of the professors participate in the conference like you are in a real classroom; with student asking questions and the professor responding, though, it is not real time.

But some of the professors only want you to post to the public discussion groups and never have you post to the private portfolio, basically this means they don't have to do anything accept scan the conferences and give out more assignments. They don't have to look over your work and give you any feedback. I bet it takes less than an hour a week to do this. Also, this allows other students to see the answers and just repost them.

The only thing this person seems to be doing is sitting on his butt all week; telling the students to just follow the syllabus for reading; and occasionally surfing the discussions groups to see who is there. That sounds like a very good deal for them, but I am not getting much out of this.

I also feel that ALL of the professors are very behind-the-times when it comes to IT. Just today I had a professor tell me she would not allow me to post a PDF file to my portfolio because she was worried about getting a virus when she read it?!

A few questions come to mind: Is this a quality education? Should the professors be required to show what they have done because they don't have a real classroom to attend? How much effort should a professor put forth for an online class? This has always been an issue in a real classroom, but now we have a whole new twist. Shouldn't professors be required to be a little more techno savvy before they give a course like this? Shouldn't the schools be reevaluating the 'new teaching style' and making some adjustments?

I am so angry with the way the school has set this up I will probably return to a normal class environment here at a local college, at least I know the guy is going to show up!

Has anybody else been to an online college? What were your experiences?"

40 of 598 comments (clear)

  1. University of Phoenix by bgog · · Score: 5, Interesting

    I had an excellent experience at university of Phoenix Online. While I did experience a couple lazy instructors, there were requirements for daily discussion and interaction with other students about the material. This led to a situation where the material was covered in great depth almost in spite of the instructor.

    1. Re:University of Phoenix by thisisimpossible · · Score: 4, Interesting

      I thought UoP was a waste of time and money. Maybe my one class was not typical. Everything seemed to be about meeting minimum quantity of busy work and very little about learning anything new. I found most people just posting drivel in an effort to meet minimum requirements.

    2. Re:University of Phoenix by Geopoliticus · · Score: 4, Insightful

      I agree with you. I currently am attending, but plan on getting my MBA when I am finished at a local University... so I hope less attention is paid to my undergraduate education than my masters education.

    3. Re:University of Phoenix by haus · · Score: 5, Informative

      I also experimented with the University of Phoenix. I was disappointed with the poor feedback that I received from the professor. The assignments due in the final week made up over 50% of the course grade, and I received no feedback whatsoever on the assignment. While I am happy with the grade that I received, for the $1,266 that I paid for the course, I simply expected more.

      What really bothered me is that the school has billed my credit card for over $3,000 in billing mistakes. While they have refunded all this money, I have spent more time on the phone with them then I care to think about.

      At the moment I am looking for other options.

    4. Re:University of Phoenix by ryanwright · · Score: 4, Interesting

      I am also attending UOP online, and will finish my BS early next year. I have had both good and bad instructors, just like anywhere else.

      Overall, however, online education has given me much more than a classroom ever has. For instance, I'm horrible with math:

      Traditional classroom: Instructor works through some problems during class, talks about theory, etc. Assigns homework. You turn it in. Little to no conversation with your fellow students on these assignments, as it's considered to be cheating.

      UOP: All homework was posted, publically, in the main classroom folder. Yes, this means everyone got to see everyone else's homework, and we were encouraged to discuss it. The homework accounted for a small % of the total grade. Several days after each homework assignment was turned in, a quiz covering the same material was due, which was posted privately. The quizzes impacted our grades in a major manner. And, of course, there was a final.

      I was able to look at other student's homework assignments while doing my own, and actually post public questions when I had problems (which was often) and I'd receive half a dozen replies every time. The end result? I learned enough during the homework phase each week to ace the quizzes, and received a 3.9 in the first class and a 4.0 in the second. I barely passed Algebra classes at our local community college.

      Overall, my experience with UOP has been great. Expensive - I wouldn't be attending if my employer wasn't footing the bill, as it will have cost around $50k when I'm done - but if someone else is paying for it, there's no better way to fly.

      --
      -Ryan, with the unoriginal sig
    5. Re:University of Phoenix by Ryan+Amos · · Score: 4, Funny

      Welcome to college.

    6. Re:University of Phoenix by Pooua · · Score: 5, Insightful
      If that has been your college experience, then the institution you selected was quite weak. College is never about busy work but about teaching how to think about things. I am currently a PhD student and an instructor for classes and I never assign my students busy work. I assign problems that will make them think about how to apply the information they should have gathered from lecture to a problem.

      Hurray for you, and I mean that. I've attended several conventional colleges, and it is not unusual for me to think I could do just as well buying the textbooks and hardware and learning on my own. Supposedly, the instructor in such classes is teaching me to think on my own. Fine; I can think on my own without going into hock to some school. This is particularly true of programming, which I am beginning to suspect is never actually taught anywhere, because everyone has theories about programming, but no one has any science. All that exists in the programming world are fads and baseless dogmatic assertions.

      --
      Taking stuff apart since 1969 (TM)
  2. Waah by stratjakt · · Score: 5, Interesting

    It depends on the course.

    Calculus - yeah, read the book, do the assignments, complete the exam. Hooray, you know calculus - you pass.

    Literature - much more subjective, requires more work on the part of the professor/TAs.

    It's important to note that many professors "skate" in real life university as well. They give the lectures, and the TAs do all the actual work. Some make themselves available between classes, some dont.

    Quit whining.

    --
    I don't need no instructions to know how to rock!!!!
    1. Re:Waah by HanzoSan · · Score: 4, Insightful

      You know, you make a good point.

      It does depend on the class as well as the teacher, not the tools. My best teacher used online tools to teach, we used blackboard, she used the internet to assist with her lectures, and our assignments were posted on the internet.

      This was best, first if you messed the lecture it means you'll have to put more effort into doing your required readings, if you make your lectures the exams are much easier.

      When it comes to writing paper it requires you to do alot of research on your own and you'll need the computer to do it, however its guided research because the teacher tells you what you need to research.

      Overall a teacher is supposed to be like aa coach or guide, they show you the right way to do something, then you go do it.

      Sometimes they dont show you the right way, such as with writing papers, here you have to figure out yourself the right way and your graded on how well you do it.

      Like I said a teacher is just a coach, they guide you, its your job to teach yourself using the materials they give you and the tools you have as your disposal.

      --
      If you use Linux, please help development of Autopac
  3. of course they do by Lord_Slepnir · · Score: 5, Funny

    They give me a quality education, from EXPERIENCE I ALREADY HAVE!!!!!1111 I signed up right away and my degrees from a FULLY ACCREDITED university were hanging on my walls within days.

  4. Is this your first college experience? by czardonic · · Score: 5, Insightful

    I am starting to get a bad taste in my mouth about the amount of effort that some of my professors are putting forward in my courses. I feel like some of them are "skating" and all I am paying for is a book, a posted syllabus, and a final exam.

    Sounds like they are providing a pretty darn authentic college experience.

    Education is what you make of it.

    --
    Takahashi Rumiko made beats! DON, taku, DON, taku. . .
  5. I have worked for a university in the past... by Transient0 · · Score: 5, Interesting

    ...which was interested in moving a few of their courses over to the web. I was hired to do much of the programming. At the end of the year when they did standardized tests and satisfaction surveys they found that the courses where they cut the in-class physical face time down to 20% of what it had been before and replaced that other 80% with interactive web content, the knowledge acquisition was almost identical and student satisfaction actually increased.

    On the other hand, for the courses that they offered entirely on-line both knowledge acquisition (by performance on standaraduzed tests) and student satisfaction declined (something like 15 and 10 percent respectively, IIRC).

    Now they have switched several other courses over completely to the 80/20 format, but offer fully on-line courses only as correspondence alternatives.

  6. My Mamma Told Me.... by moehoward · · Score: 5, Informative

    You'd better shop around.

    Quality varies greatly, as do student expectations. Some students simply want the credits and there are certainly programs out there willing to offer the "skate" option.

    However, I know plenty of professors/instructors who are passionate about online education. They spend much more time now with online stuff then they do for an in-class class. Answering emails, homework help, IM sessions, group chats, etc. And, it works and students are happier because it fits in their schedule. But in each case that I can point to as a success, the instructors are working harder.

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
  7. Re:Er, by tomhudson · · Score: 4, Funny
    I am attending an online college...

    the whole idea of "on-line" is that you don't attend ... unless you can convert yourself into electrons or light pulses and shoot down the cat5 and fiber, in which case you certainly have a marketable ability/talent already.

    Since it's leaving you feeling cheated, when they ask for "real" money, fax them a copy of a $100.00 bill. When they complain, tell them that you're giving them virtual money for a virtual education. If they had given you a real education, you'd give them real money.

    Mind you, you have learned a real lesson, I hope ...

  8. My Troubles With On Line Class by stoolpigeon · · Score: 5, Interesting

    I did a C++ class on line. I withdrew and got a refund when I could.

    My problems were partly due to the way the class was run and partly due to my own nature. I had a tough time getting work done because there was no 'scheduled' time for me to show up any where. Rack this up as a failure on my part but I just tend to be more successful at getting work done when I've got to show up to class and turn it in.

    The lack of in class time was tough because I couldn't sit and look at examples while the instructor was there to talk about how things were done. I missed that time to discuss with the instructor and other students. I know I'm not the only one who struggled in that regard. I did meet up with another student early on and help her learn how to set up and use her compiler. (free borland compiler)

    On the class failing side- when I emailed the teacher with questions, responses were not prompt. His lectures were posted and there was no good method for getting further information to clarify points made in the lecture, etc. It was basically as you describe. Read a book, do homework, take a final.

    There may be some who can use the format to advantage but it did not work well for me.

    --
    It's hard to believe that's how Micronians are made. Why don't we see it right now by having you both kiss one another?
  9. My experience by dogfart · · Score: 5, Interesting
    Got an online Master's. Yes there are profs that try to skate, but generally they seemed to try to put some real effort in.

    I do have some complaints, though:

    • The whole curricula was the standard texts and notes "grafted" onto an online interface. The material and method of moving through it was a "transplant" of a traditional class lecture, lifted onto an online format. This does not work well - kind of like taking a book, scanning each page into a graphic file, then posting this as an online version.
    • We were provided PowerPoint lecture notes taken from "live" lectures, though without the benefit of seeing the lectures (my suggestion : record the "real" lectures and have online students purchase as DVDs or VHS)
    • I missed office hours and the ability to chat with knowledgeable graduate students when I got stuck. With some conceptually difficult material, you really have to hash over it with a live mentor to understand how it works.
    • No real socialization with other students, owing to geography.
    • "Group" projects were a nightmare of conference calls, online chats, emailing drafts back and forth, etc.
    The good side is it allows folks with full time jobs to get degrees. It also allows folks to get specialized degrees that may only be available at a handful of institutions.
    --

    "dope will get you through times of no money better than money will get you through times of no dope"

  10. Re:pdf by sethaw · · Score: 4, Informative

    I had a professor tell me she would not allow me to post a PDF file to my portfolio because she was worried about getting a virus when she read it?!

    And this class is part of a CS degree?


    In the past there have been virus's that have been transmitted by pdf files such as the peachy virus. If the professor is not completely familiar with her univerisities virus scanning software it wouldn't be totally unreasonable to limit submitted files to certain formats.

  11. My experience. by cyt0plas · · Score: 4, Informative

    Due to credit diffecency due in a large part to my taking every programming class available, I ended up in an alternative high school. This was where most of the potential dropouts were sent (so as not to hurt the others schools funding due to the number of dropouts). Let me just say that when improperly implemented, these systems set people up for failure.

    Throughout the computer courses, it was specifically stated that "This program [the computer learning software] is a supplement to the book, and is NOT intended as a replacement for it." Well, because of the low funding (too many dropouts - imagine why), the books were not available. The courses mainly consisted of a page where it would have 30 or so possible answers, and a date,event or name. You were supposed to pick the associated answer (after all, you read the book already), then move on. Every time you got the wrong aswer, you had to answer 3 more correctly before you could continue. Fortunatly, I learned to take notes (selection window, alt, e, copy, alt-tab, ctrl+v), so I could continue at a decent pace. Note taking was allowed. So while most people failed out after just a few weeks (the courses were _impossible_ without notes), I passed my senior english class in under 24 hours (I did have to rent mcbeth, and write a report).

    In short, if you are a die-hard student (or really hate the place like I did), or if the program is _properly_ implemented, it can be a great tool. In the wrong hands, it's just failure waiting to happen.

    --
    Contact Me (got tired of viruses emailing me).
  12. University of Illinois - Urbana Champaign by schnoz · · Score: 4, Interesting
    To be honest, at the beginning I was very skeptical about the quality of education I would recieve from an online institution. But I didn't really have much choice, so I started shopping around the web for online graduate programs. I was surprised to find that the University of Illinois - Urbana Champaign offers what they call Illinois Internet Computer Science. There are three things I found incredibly interesting about this program:
    • The degree you get is euqivalent to the on-campus degree (i.e. there's no mention on your degree that you took it online).
    • The teacher actually gives a lecture to compus students. The lectured is recorded and a video of the lecture along with presentations and PDFs documents are posted online for off-campus students no later than one hour after the class.
    • UIUC is ranked 4th in the entire country (according to usnews.com).

    I only took 2 courses so far, and I am very impressed with how they handle and treat the program. Everyone invloved is very professional. The teachers actually go out of their way to accomodate both on and off campus students. My experience has been extremely pleasant, and I'm very satisfied with what they offer.
  13. Depends on what you want to get out of it by appleLaserWriter · · Score: 5, Interesting

    I took the traditional route and went to a brick and mortar school for my CS degree. While there, I met a number of very interesting people. Some of these people asked me to help them revive the school's sailing team. A boatload of CS and physics students engaged in a non-profit startup in the middle of the Hudson river is hardly what I expected, but I'm very glad that it happened to me.

    Along the way I learned that graduate work is fun and picked up an MS degree as well.

    While my education allows me to check the "has a BS" and "has an MS" boxes on job applications, the real benefit came from the faculty and students I met over the course of my four years.

    That having been said, I think there is an enormous opportunity for online education. My education was expensive, and in this economy there is no guarantee that you will have a job on graduation. High quality schools have can accept only a limited number of students. The Internet is an incredible way to inexpensively disseminate information to a large number of people.

    The original universities expanded substantially as books and paper became more and more available. Surely the internet will change education to an even greater extent.

  14. Two-way street by Faust7 · · Score: 4, Interesting

    I am starting to get a bad taste in my mouth about the amount of effort that some of my professors are putting forward in my courses. I feel like some of them are "skating"

    Likely those professors feel exactly the same way about the students taking online courses.

    There is an ongoing conservative perception in academia (not without merit) that, quite simply, people that are dead serious about obtaining a quality education are willing to make time for classes and all the homework they entail. I have spoken with a few of these teachers myself; they all felt that anyone whose schedule was already so packed that they couldn't find time to physically attend lectures and discussions was probably better off postponing their enrollment altogether until a point when they had the time and resources to properly devote toward a formal education, rather than risk acquiring something of potentially lower quality.

    One of them went so far as to speculate on the much more involved feeling one gets when actually sitting in a classroom surrounded by dozens of students and with the professor lecturing authoritatively at the front. Basically, such a setting makes it all seem more real and therefore adds unconscious pressure to the participating students to take the class and its material seriously--as opposed to viewing absolutely everything to do with the class on your own comfortable monitor, in your own comfortable home, where any pressure to succeed in the class has to be entirely self-generated. And don't kid yourself: motivation can often be totally unreachable without a kick in the pants. Hence why some instructors penalize for non-attendance. They don't do it out of meanness, they do it because such a policy helps students to learn when the students are not willing to help themselves.

  15. I don't know by _avs_007 · · Score: 5, Insightful

    The wife is taking UnivOfPhoenix, and I think some of the classes are laid out rediculously. I think too much time is spent "doing" things, and no time is spent actually learning anything.

    For example, they have these teams "collobarate" to write a paper. The team lead, gets to write the introduction, each person gets a specific section in the body, and another poor sap gets the conclusion. What a stupid way to write a paper. The team lead is on easy streat writing a one paragraph into, each person writes something so so so so specific, as to not learn/grasp anything, or even learn how to structure an essay, and the schmuch who got stuck with the conclusion, ends up spending hours trying to cohesively tie everything together. In the end, you wind up with a paper that is poorly written, has no logical flow, etc etc. I'm all for group projects, but it seems they like to work in groups for things that don't need to be worked on in groups, and don't work in groups for things that make sense to be worked on in groups, etc.

    And all the communication is done by usenet newsgroups? This has got to be one of the poorest mediums for this type of work. I hear people complain how the servers are slow, don't update correctly, lose postings,etc. And people are having a hard time even tracking threads/converstations and such, cause people keep attaching to the wrong thread, etc...

    Some of my EE classes in college were also distance learning classes, but we had cameras set up in the class, etc. Then again, I had a special prof. He didn't believe in note taking, cause he said every minute you spend writing notes, is another minute you aren't paying attention. So he had all the notes, guides, tables, etc all written before hand, and organized into a big fat binder, that you had to buy from the bookstore. That and he was very interactive, but now I'm getting off topic...

    Anyways, for the money that UofPhoenix charges, I think its a big rip. I think they should've had pre-recorded and/or live lectures in real/windows media/name your favorite format, and you watch those, and the assignments are assigned there, etc. Use instant messaging for live chats/lab sessions/one-one etc etc. Hell, even use email threads for conversations or turning in assignments, using PGP or equivelent.

    Anyways, back to our regularly scheduled programming...

    1. Re:I don't know by coupland · · Score: 4, Informative

      In the end, you wind up with a paper that is poorly written, has no logical flow, etc etc.

      Welcome to the business world. And I'm not even trying to be clever, this kind of collaborative work is more and more common these days. Our company swears by Lotus Notes which means most documents are pored over by huge teams of people, everyone submits a comment or two which must be incorporated, and you end up with something truly collaborative that often doesn't make a whole lot of sense. In fact most "collaborative" software people are raving about these days is about consolidating a cacaphony of sound bites from different people into a cohesive document. I'm not certain it works, although that's certainly what Open Source is about (and literally the entire purpose of CVS) so maybe I'm wrong. I still subscribe to the belief that a single brilliant chef can make a better meal than 20 working together. In fact, it makes me want to coin a phrase...

    2. Re:I don't know by stephanruby · · Score: 5, Insightful
      Next time, you may want to email this url to your collaborators.

      http://www.longleaf.net/ggrow/computerbad.html

      [How Computers Cause Bad Writing]

      In the past seven years, I have edited the writing of a number of professionals--including instructional designers, engineers, management consultants, environmental planners, biologists, psychologists, Army officers, and journalists--who write with computers. Like most users of word processing, these are not "writers"--they are professionals whose work requires them to write. Few of these have ever heard of "the writing process," and few have had any formal training since freshman English 20 years ago. For them, like millions of others, writing by computer is largely a self-taught enterprise.

      Although most of these professionals share the belief that computers help them write, they display specific writing problems that may actually be caused, or accentuated, by the fact that they write on computers.

      There are two reasons why the writing problems of professionals may be important to teachers of writing. First, students that I have taught (graduate students in instructional development and education, juniors and seniors majoring in communication and journalism) show similar tendencies when they write on computers. Though student writers may not have enough experience to demonstrate all of them, they distinctly gravitate toward the writing problems described here.

      Second, many students from writing classes will soon be surrounded by people who have largely taught themselves writing and word processing. These self-taught professionals will become your graduates' next writing instructors--and their bosses. Unless students bring with them enough experience to maintain and defend good writing habits--the kind that make them effective, productive writers--they may be swamped by the kind of writing habits and writing problems common among self-taught professionals.

      I will describe the problems I have observed among "real world" users of word processing and suggest some strategies for working with future professionals while they are still your students. What I have to say will apply best to nonfiction writing that is amenable to strong focus and clear organization--functional writing of the kind required of professionals in many fields.

      The Editing Trap [Substituting Writing for Thinking]

      Computers seem to tempt people to substitute writing for thinking. When they write with a computer, instead of rethinking their drafts for purpose, audience, content, strategy, and effectiveness, most untrained writers just keep editing the words they first wrote down. I have seen reports go through as many as six versions without one important improvement in the thought. In such writing, I find sentences that have had their various parts revised four or five times on four or five different days. Instead of focusing, simplifying, and enlivening the prose, these writers tend to graft on additional phrases, till even the qualifiers are qualified and the whole, lengthening mess slows to a crawl.

      Drawn in by the word processor's ability to facilitate small changes, such writers neglect the larger steps in writing. They compose when they need to be planning, edit when they need to be revising.

      Problems in Collaboration by Computer

      Computers encourage more collaborative writing, and they encourage the collaboration to be far more intense. Before computers, the usual form of collaboration consisted of dividing up the work so that different authors wrote different chapters; then they reviewed one another's work. Writing with computers, though, collaborators can enter into one another's work so readily and revise it so easily that, in effect, co-authors can mutually co-write each sentence.

      This kind of collaborative writing can be difficult to read. No two writers have quite the same sense about punctuation, tone, rhythm, headings, sentence variation,

  16. Re:well... by AvantLegion · · Score: 4, Funny
    After seeing this guy's grammar, I think he deffinitly needs to take some English classes...

    Mr. Pot, please leave Mr. Kettle alone.

  17. Mississippi State by ctwxman · · Score: 5, Interesting
    I forecast the weather at a television station. I have done so for over 20 years. During my last contract negotiation my boss offered to pay my way if I wanted to finish school and become a meteorologist. It was an offer I couldn't refuse.

    I enrolled at Mississippi State University through their distance learning program. There's a good chance someone you're watching on TV has been through this course. It's three years, 17 courses, 50 some odd credits. Until I'm totally finished, there's no need to go to Starkville, MS or anywhere close.

    I am impressed with the idea and execution. My lectures are delivered on both VHS tape and DVD (I watch the lectures on DVD, though at double speed!). My textbooks are standard issue, same as are used at brick and mortar colleges. Each course features weekly untimed quizzes (10%), quarterly timed tests based on homework (30%) and a timed midterm (30%) and timed final (30%).

    The lecturers/professors aren't polished TV people... but which of your profs were? There are different instructors/proctors online who monitor a bulletin board, answer questions and ride herd. They are mostly attentive and helpful.

    The tests and quizzes are administered online and are multiple choice.

    The courses are run using WebCT software, which I am told is pretty standard with distance learning.

    As in "real" college, sometimes I have to study, other times I do not. I have learned some interesting things (having gone most of the way through my first year)... even one or two useful things.

    After the first semester, my wife asked if I had learned anything? I said yes. But, she noted, "how important could it be if you didn't need it in the last 20 years?" And, of course, she was right.

    I found it interesting that before I was accepted, I had to send my transcripts and SATs to MSU. I was surprised the College Board still had my numbers, taken in December 1967 (back when SAT scores ended in single digits and not tens). I'm curious what these ancient records could possibly say about me now? It is living proof that when your teachers said something would go on your permanent record, they weren't kidding!

    As a 52 year old, in the middle of my career, with a wife and family, this is the only way to go back to school. I'm a proud to say I'm a straight "A" student, something I never even approached during my first, ill fated, trip to college 35 years ago.

  18. Lowest Common Denominator Learning by orbbro · · Score: 5, Informative
    I've taken about 10 online courses over the past 2 years for my AS degree at my local community college. They use the online system provided by WebCT.

    I've come to think of online education as Lowest Common Denominator Learning (LCDL). I've had instructors who value face-to-face interaction and the "art" of teaching admit that the college is moving more and more classes to the online format because it's cheaper to run.

    My reaction after all the online courses I've taken:

    • The WebCT interface, as used by my school, tends to be clunky; many, many instructors enable all the WebCT elements (Discussion, Mail, Chat, Calendar, Lecture, etc.) but only use 2 or 3 of them.
    • Online classes tend to fall in the pattern of "read this week's chapter in book-do related lab or chapter review-take chapter quiz-repeat next week."
    • This predictable pattern tends to preclude discussion or chat sessions other than occasional homework questions or clarifications of assignments or the syllabus.
    • Instructors' technical writing skills make or break the class: The effectiveness of their "lecture" or answers to questions depends solely on their ability to write well (whereas f2f classes allow room for dynamic speakers, a variety of visual aids, and easier/dynamic student involvement & interaction).
    • Online classes can drift into a sense of disconnectedness or inconsistency, meaning I don't get that "aha!" moment of understanding the essential concepts that I often get in face-to-face learning.

    Interestingly, the best class I've taken online -- which I'm taking now -- is a Perl scripting class. It's only 1 credit hour, 3 weeks. Why?

    • The short duration means something's due every other day! This makes the class feel very focused.
    • The quizes and labs are very short and to-the-point but still challenging enough to keep my attention but not burn me out.
    • There's not a lot of reading between labs -- the instructor "chunks" the information into very digestable bits
    • It also helps that the course has a narrow focus (Perl for sysadmins) and sense of urgency (short duration).

    Okay, that was waaay more than $0.02!

    --
    "It's an erotic, spectacular scene that captures the thrusting, violent, vibrant world Bohemian spirit..."
  19. As a former online instructor... by jkinney3 · · Score: 5, Insightful

    I have been a college Physics and Astronomy teacher for 10 years. I decided to look into the online schools as way of expanding my teaching coverage.

    The entire process of "teaching" in that environment is only suitable for subjects that allow lots of "round table" style discussion. A liturature class where the plot motives are hashed out online in a forum would be a good example.

    Math and science is next to impossible.

    I would argue that the instructors are working in an unsuitable environment more than I would argue that the instructors are slack. It is a system that encourages a very hands off approach.

    I would also argue that the degree obtained from those online schools is exactly what was purchased, a piece of paper. It has no academic merit. Like many private, for profit "schools", they exist to make money, not educated graduates. The one I was with even had incentives like those of a dot-com (stock options!).

    In short, if you want an education that will move you ahead in life, go to the best traditional school in your interest area that you can get in.

    If you want an impressive piece of paper that verifies you (or your parents) paid enough classes to qualify for a graduation ticket, go to a big name traditional private school.

    If you want to wast several years online to "earn" a "diploma" doing the barest minimum for a big bucket of cash, go to an online school. It won't advance your career unless you dig ditches or hang off the back of a garbage truck (an completely horrid job that I am very gratefull that those people do. I always thank them when I'm out and the truck shows up.)

  20. schizoid schools; more work, not less by bcrowell · · Score: 5, Interesting
    Schools generally have pretty schizoid attutudes about online courses. A lot of schools perceive them as money-makers, because they don't have to pay for any of the physical stuff, but then they don't want to spend what's necessary for the computer infrastructure and support. For instance, they'll encourage their departments to offer courses online, but then they don't put in the resources needed to get more than two nines of uptime on their server. The administrators also want to sound high-tech, but most of them are also very threatened by change -- the typical bureaucratic mentality.

    I've never taught an online course before, but from talking to a lot of my colleagues (and my wife, who's a teacher), reality seems to be exactly the opposite of what you're saying: it's typically much more work for the professor to teach a course online. Look, teaching a traditional lecture course is an easy gig, if you don't care about doing a good job. You have a set of canned lectures that you deliver every semester. You drone on and on, pausing to ask for questions, but never pausing for long enough that anyone will really go ahead and ask one. If you want to, you can also engineer things so that you don't have a lot of grading to do: don't grade homework, don't require papers, make all the tests scantron, etc.

    Teaching online is a huge amount of work the first time you do it, because you have to create a cr--load of stuff on the web.

    At my school, people seem to have had very mixed luck teaching things online. A lot of them report that they end up getting all the worst students in the online sections, because the students perceive it as an easy way to take care of the course -- you don't even need to show up for lecture? -- kewl! It also tends to be more reading- and writing-intensive, which is a problem for a lot of students at less selective schools, who are operating at a remedial level in English, or who may not be native English speakers.

  21. Re:Well said... by Jack+Greenbaum · · Score: 4, Insightful
    I had very few undergrad classes where there was actual classroom interaction with an actual professor and other students (like less than 5), because most had at least 50-75 students.

    In my experience this isn't always the professors fault.

    I spent waaaay to many years in school (now a decade past) on both sides of the podium, including a teaching award nomination from the faculty senate. The longer I was in school the more surprised I became at the lack of interaction from the undergrads. In most undergrad classes (those I taught, TA'd, or took for credit) 90% of the questions were asked by 1% of the students. Not surprisingly these were the A/A+ students.

    Maybe it is just my personality, and that personality fits well with a University education, but if I have a question I ask regardless of the size of the class. That's what the front rows were made for. While some professors revel in making students squirm, and some are so shocked by even getting a question that it takes them a while to answer, the majority are very pleased to have interaction and quickly recognize who the questions are coming from. When an exam is graded (or a dispute arises on a TA graded exam) a professor is much more likely to give an interactive, engaged, student the benefit of the doubt.

    So speak up in class!

    BTW: Others have mentioned networking as an important part of a college education. It so happens that I am currently employed at a start-up founded by professors who I took classes from as an undergrad and graduate student. They knew me by the name on my resume even seven years after my grad degree because I was interactive in their classes. Keep that in mind when being shy about asking a question because you think it might be stupid, because your paycheck may some day come from that prof!

    -- Jack

  22. Lazy Professor may really be Busy Professor by malfunct · · Score: 5, Insightful
    It might not be the professor thats the problem so much as the department being vastly understaffed. The professor was probably told at the beginning of the year "hey you have an online section of this class, it shouldn't be bad you can do it in your time between classes". Then the professor is left trying to figure out what will work as an online curriculum, teaching the students, grading papers, and not cut into his real life class. It sux.

    So I'm saying the problem you see is probably fairly widespread and definitely real but will take a while to fix. The universities will need to put a priority on the online classes and hire staff that focuses on them. When that happens you will see better content/participation.

    --

    "You can now flame me, I am full of love,"

  23. Online Horror by Emperor+Tiberius · · Score: 5, Interesting

    I actually had a horrible time in an online economics course I was taking for my university. I really hate driving for thirty minutes to get to my classes and I figured I'd knock out some of the easy courses online and work with my "own" schedule.

    We had a similiar online forum or web board to discuss with other students and get help from the teacher. The problem was the teacher was supposed to answer any questions and reply to each of your posts, ours never bothered. This wasn't too bad, as some of the students had a better grasp of the subject than others.

    The worst problem I encountered, was that our teacher was not computer literate. She had problems opening my RTF, TXT, and PDF files. Claiming they were "too large" for her computer or giving her "virii." These are only little paltry 100K files, and she's griping.

    She would assign 0's for these assignments without any dispute because they violated her "on-time" policy. Out of all the worst experience I had with her was with deadlines. When Christmas vacation rolled around, I synced all of the January dates in my PDA and on my wall calendar so I could do them on-time when the break ended. When I came back to turn them in, the datches were mysteriously changed to the last day of the break.

    Now assignments are always spaced by almost three days a piece, and these were too before the change. When I tried to contact her about the late assignments, and why the dates were changed (especially why I wasn't notified) she said I should have been checking the calendar during Christmas when they were changed. Sure. An email would have been nice.

    Finally she gets feud up of my complaints, and writes my course liasion (the guy who sets you up for the course). The irony is that she forged the date on the email to look as if she sent it a week earlier. Sadly headers proved her horribly wrong and caught in a lie. I showed the liasion and he called the "school." Her claim was that she doesn't make sure her rig's clock is set appropriately. Sure. Her clock magically jumped a week back.

    When the course ended, I had failed miserably, I would get the correct answers but 0's for her inability to open (or willingness to do so) my files. I called the school and asked for a refund to which they complied.

    Sadly to this day she still spams me with "You are late," emails...

  24. Re:A better way to write a group term paper by hazem · · Score: 5, Insightful

    That can be a big waste of time. Suppose you have 6 people - you have now have six people writing complete papers. The whole point of group work is to learn how to distribute a work load so that as a group, you can get the work done with less individual effort.

    What I find works well for group projects (papers, particularly) is to appoint a group "editor". They will actually do the writing. As a group, you all get together and determine the outline and form of the document, and what you want to accomplish. Then, divide up the portions of the outline and assign the specific research to each person - but keeping it lighter on the editor - they'll work harder in the end.

    As research is completed, the parts are sent to everyone for review and comment - but these parts aren't fully written, but again, more like an outline.

    Once everyone is happy with the content that will be included, the "editor" then takes the outlines of everything and writes the paper based on that. That draft then goes out to everyone and people comment, revise, correct, etc... but the writing is done through one person.

    This way, everyone contributes to the work, and knows where it is going before they start. The paper has "one voice" and sounds coherent.

    If you think of a product assembly process, it's stilly to have each person do every step of the process. It's better to have people focus on what they are good at - some at editing, some at researching, etc.

  25. Ph.D. on-line by Amigan · · Score: 5, Interesting

    Just finished my Ph.D. at an on-line University. As some have said, you get what you put into it. With this particular uni, there were no semesters, but you were given a time limit to finish all the required courses and final paper (dissertation in my case).

    Some of the courses were easy, and related to my interests, others made me get out the Calculus and DiffEQ books from 20+ years ago when I went the formal route for my BS/MS.

    While its true that there were no formal classes - the professors/tutors were available upon request, and there is an on-line chat capability for others taking the same course.

    I busted my butt harder in this program than I had in the two previous ones where I was attending meat-space classes. Of course, this time I was working full-time with a wife and a 4yr old son (at the start).

    My biggest complaint is that my employer would not reimburse me because their policy was if a local uni is available, they don't pay for distance learning.

    jerry

    --
    "Software is the difference between hardware and reality"
  26. My experience as a virtual lecturer by jjga · · Score: 5, Informative
    I have been a virtual lecturer for around 5 years now for a Venezuelan university. I am responsible for one subject belonging to an online masters degree in Technology Management (sort of like an MBA). Some of the comments I would like to note based on my experience are the following:

    • It is very easy to get away as a teacher without doing much. I have noticed that many of my colleagues do not even keep their course web pages updated. The worst part of this is that many students do not seem to care about it.
    • Related to my previous point, many students clearly do not put the same quantity of effort on the online courses as they would put in real-world courses. They seem to think they will get an excellent grade without much effort. That is one reason why every semester I have trouble with some students who were expecting a much higher score.
    • Students think that because they do not have to phisically attend, they can get away easily. I require that they send a few e-mail messages a week, and participate in the chat sessions I arrange. However, it is pretty normal for some students to "disappear" in the beginning of the semester, not participate at all in discussions, etc. and believe they will pass because they hand in the final dissertation at the end of the semester.
    • I am amazed on how many students believe that the teacher is plain stupid. Two years ago I started searching through google for random paragraphs of the dissertations I receive at the end of the semester, and was surprised to find out how many times I receive copied stuff. Those student get a straight 0 (the score system goes from 0 to 20). They believe they are the only ones who know how to use google ;-)
  27. In related news today... by pipingguy · · Score: 4, Interesting


    HSD official obtained Ph.D. from diploma mill

    A high-ranking career official in the Homeland Security Department apparently obtained her doctorate from a Wyoming diploma mill.

    Laura L. Callahan, now senior director in the office of department CIO Steven Cooper, states on her professional biography that she "holds a Ph.D. in Computer Information Systems from Hamilton University." Callahan, who is also president of the Association for Federal IRM and a member of the CIO Council, is commonly called by the title "Dr."

    Callahan's resume says she began her civil service career in 1984. Before joining HSD, she was deputy CIO at the Labor Department.

    Hamilton University, according to an Internet search, is located in Evanston, Wyo. It is affiliated with and supported by Faith in the Order of Nature Fellowship Church, also in Evanston. The state of Wyoming does not license Hamilton because it claims a religious exemption. Oregon has identified Hamilton University as a diploma mill unaccredited by any organization recognized by the U.S. Department of Education.

    [...]

  28. Not so: The truth about the (many) for-profit Univ by PleaseDontBeTaken · · Score: 5, Interesting

    The big public (i.e. they have listed stocks) companies are DeVry (c'mon, techies should know this one), Strayer, Corinthian College, Career Education Corp, Education Management Corp, and Apollo Group (owner of UoP) and parent of separately-listed UoP Online.

    UoP is the "gold standard" because they only do degree programs. The rest have greater or lesser participation in "diploma" programs, which could be anything from art school to diesel mechanics. (Think Sally Struthers, and I'm not talking about hungry kids.)

    Two-thirds of the all the for-profit enrollment goes to these institutions. The rest mostly go to numerous privately-owned for-profit colleges.

    The big guys all have online programs to some extent, while the little guys are also developing them thanks to online service providers like microcap EVCI, which used to be a videoconference company but now licenses software and acts a service provider for online education to many colleges, including some of the big ones.

    All the big colleges are expanding by buying up the smaller institutions. However, already owning 2/3 of the space, they are now finding it tougher to expand profitably and have started buying things like Caribbean medical schools (Ross U.). Because of the way Title IV federal funding for education works, it is much more favorable to by a branch already in operation that to open a new one. To continue to expand, they have to gain students from the non-profit colleges, namely the community colleges.

    At quick glance one can't tell a for-profit from a non-for-profit unless you check it out. And it's not clear that you should care too much--many non-profits are run basically for the benefit of administrators and faculty--that's who gets the economic profit!

    The big difference used to be the aggressive recruiting by the for-profits, which has since been disallowed because the institutions would price whatever program (degree or diploma) at the level of the government loans and just sing people up, telling them that they didn't have to front any money. Then the poor bastards would graduate (or more often, not) 18 or 24 months later none the wiser, default on their loans, and the institution would still get paid, because the loans are government guaranteed (besides which, they already collected their money). New York state is now changing the law to at least withhold 1/3 of funds until the student actually graduates; it's a small hardship for students to raise the cash ( a few thousand) but will make a huge difference in eliminating the "no-money-down" type programs that really take advantage of people who believe everything they read in subway advertisements.

    As you would expect, the for-profits are quicker to sell what they know people want to buy. And many people want cheap, easy degrees. Particularly in government service, it doesn't matter where you get your degree, as long as it's from an accredited institution, which almost all institutions aside from pure diploma mills (and a number of law schools) are. Like people said, I'm sure you could learn a lot online if you were really excited about the material. But most people aren't paying for the material; they are (or should be) paying for the structure and feedback that they need to help (force) themselves to learn the material, just like hiring a personal trainer.

    The online degrees may be a great deal for the first people to get them, before employers get wise to the average level of learning completed. Then the backlash will come.

    --
    --
  29. Lots of great schools, but even more frauds... by chip6 · · Score: 5, Informative

    I've been interested in distance education for a number of years... and while there are a number of excellent schools out there, the number of fraudulent or less-than-wonderful programs is growing exponentially. Surprisingly, U of Phoenix, while certainly the most advertised program, is neither the best value nor provides the best education. Thomas Edison State, Charter Oak State, and Excelsior College (all state affiliated schools, NJ, CT and NY, respectively) generally offer much more cost-effective and high quality programs, and there are dozens of other excellent programs out there. Oh... and not to burst a bubble, but the person who mentioned the "fully accredited" degree that he got based on life experience within a few days of applying unfortunately purchased a bogus degree. There are a *lot* of schools that exist only online, operated out of Mailboxes Etc locations, with fake accreditors they've created to attest to their value. One *can* earn a fully accredited undergraduate degree based on life experience, but it typically takes 3-6 months at the absolute minimum to do all of your exams, portfolio documentation, and other work to document your knowledge. The schools who do it based on a resume and a few papers are a scam, and their degrees aren't recognized by anyone in academia, and are often "time bombs" that explode when an employer figures out that the degree is a fake. If you want to learn more about this field and find out about good programs, the website www.degreeinfo.com also has a very large (60,000 messages, 4,000 members) discussion board where all the dirt on practially every DL program that ever existed can be found with a quick search. The newsgroup alt.education.distance is another pretty good resource, though the signal-to-noise ratio, as with all unmoderated newsgroups, is pretty awful.

  30. On-Line University Circumscision by Anonymous Coward · · Score: 4, Funny

    Well actually my brother got an on-line degree in circumscision. They showed you pictures of where to cut, and which end to cut, and they had Power Point slides about it and everything.

    It cost him $48,00 but he has a good job now at the hospital. He gets 100 skins a week, and a chance to get ahead. Really.

    He got his certificate by email, and he printed it on his color printer, and it looks really great up on his wall.

    He hardly ever makes many mistakes.

    It worked for him.

    Shorty

  31. in the real world, yes, but not in school by endoboy · · Score: 4, Interesting
    "it's stilly to have each person do every step of the process. It's better to have people focus on what they are good at - some at editing, some at researching, etc."

    a big part of going to school is learning to do new things--getting better at the things you're not already good at. Focussing on the stuff you already do well kind of makes the whole exercise moot.