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Mom Meets Linux - A Lindows 4.0 Review
JimLynch writes "We just put up the first review of Lindows 4.0, with a twist. I actually gave it to my Mom to see if she could use it. Find out if Lindows 4.0 passed the "Mom Test.""
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Linux: Nerd tested, Mom approved.
I actually gave it to my Mom
I gave it to your mom last night, as well.
my mother can't stay awake for a whole movie, let alone try and learn a "new" OS
... has been using computers damm near 15 years. She still calls me occasionally for a reminder on how to get a console window in Win2k (can't call it a DOS window can I?) so she can copy files to her floppy drive from c:\docs
Don't blame me, I voted for Kodos
his mom is an electrical engineer, so of course she won't be able to understand Lindows...
"I'm just here to regulate funkiness."
While I'm a mac user now (was windows, then linux, then OS X) I'd like to see a few more things done to round it out:
:P
Easy VPN setup (mentioned in the article already, but very important..PPTP and IPSec)
Start the user off as a user with sudo privelages, but not as root...touchy I know for user privs, and it starts off a whole load of but "it's not important" but "oh yes it is" all over the place. OSX manages it nicely, I see no reason why Linux can't do the same.
Bundle an office client. It's KDE...KOffice isn't there by default? ???
I think that's about it. Other than of course throwing in a dock and putty a happy mac face on it.
Karma: Chameleon (mostly due to the fact that you come and go).
Linux needs advertising in the popular media. Sure, I can see Linux ads in computer magazines; however, when I turn my TV on, I see ads about how much money you can save by switching to .NET. We need advertising to gain the mindshare we need to become popular. A friendly desktop is a good start; now we have something that we can advertise. Now we need to get the word out there.
I can't say that I don't give a fuck. I've just run out of fuck to give.
A thought for GNU/Linux users, BSD users, Mac users, and even MS users:
The more the desktop market becomes fractured, them more open standards have to be. The more companies will be willing to release hardware documentation (let the community write drivers, instead of attempting to write for 8 OSes). So, even if you don't like this distro, consider that the 'the average home user' buying a distro like this might still be a good thing.
-t
http://unmoldable.com W:"No one of consequence" I:"I must know" W:"Get used to disappointment"
Sorry, but in my case, Windows doesn't even pass the "Mom test."
I know you were joking, but I want my Karma, so I'm going to reiterate your post in a serious tone.
but can I meet your Mom ??
Lindows.com is also focusing on lower system maintenance with a Zero Maintenance Initiative â" which makes it possible for the user to upgrade the OS, apps or drives with one click.
I see how this could be nice. Whenever I upgrade drives (hard, optical, floppy, or otherwise), it's a 5 or 6 click process... which is precicely the amount of times the screw falls off the end of the screwdriver and dissapears somewhere in the case with a metallic click, to be heard rattling around just waiting to short something.
- Akky
P.S. For the brain dead, yes, I presume that they meant drivers.
his patience is to be commended.
My mom, about a decade ago, took a class on Word Perfect. She learned what all those F-keys do, which is really useful since nobody seems to use Word Perfect anymore Alas, she brought home one piece of information that is useful for pretty much anything having to do with computers, and only one such piece of information:
"Read the whole screen".
I never realized how much stuff I just scan through when I do something on a computer. Like, when you're installing something, it may note "This action will consume 100 megabytes of space on your hard disk drive and will take a few minutes. Continue? [Back] [OK]": My mother will specifically read the entire thing. She'll ponder on that hundred megabytes. She'll consider whether or not a storm is likely to show up in a few minutes. And as you know, no dialog box ever has that little text in it.
I see "100 meg", "few minutes", instantly click [OK] and wander off for another Coke.
My mother reads EULAs.
I click [I Agree] while crossing my fingers with the other hand.
And as such, it drives one or the other of us bonkers if I ever have to show Mom how to do something on the computer. Either she's frustrated 'cause she's not sure what's going on, even though I try to slow down, or I'm about to pull my hair out wondering why she just doesn't click something, ANYTHING, DAMMIT!!
Ahem.
Anyhow, whether or not Linux is ready for Mom, I'm not ready to try to teach Mom Linux.
-JDF
It passes if he hasn't managed to delete some critical files after using it for 2 hours.
The most glaring issue that I see, was the ability to run "apt-get," without a root password.
Ok, so Lindows can replace Windows on the desktop at home, so that the average user can be productive.
But have we really done ourselves any favors?
It seems that we have done nothing more than create a windows "clone", with a brand new feature set of security problems.
Do we really want to compete with microsoft at that level? They have far more experience in the insecurity realm than we do.
They'll beat us to death with experience.
A friend just got back from an interview at NYU for grad school (MBA). For his job he reviews companies such as Red Hat. He told me when he ellaborated on what he writes about and mentioned Linux, the interview asked, "Isn't that the one with the cute little penguin?"
There's very little marketing of the penguin to the general public. (Red Hat has their, well, red hat... IBM has just their logo and targets corporate users, etc.) Yet this non-techie person at NYU knew something of the mascot. With that and other stories I've been hearing I think Linux is slowly gaining some mindshare, even will little marketing.
Developers: We can use your help.
I feel like this "feature" is going to make or break Lindows. I can see there being a problem with updating that will screw up all the users and kill Lindows forever.
Sadly, when Microsoft does this several times a year people just shrug and wait for the patch of the patch.
I just don't know if Lindows will be able to survive if they don't implement the update process in any way less than perfect - they don't have the acceptance and power of the Redmond giant.
myke
Mimetics Inc. Twitter
I know that this test wasn't stiving to be scientific or anything, but it appears that he had his mom play with Lindows for a couple of hours. Wouldn't a better test be to have her use Lindows for a week or so totally replacing her normal windows machine? This would offer better insights into what typical users of Windows are looking for in an OS and how Lindows can better meet thier needs. Just my 2 cents
Due to the Open Source nature of Linux, it's very simple to be dumbed down. You can have "Dumbass Distro" and "Poweruser Distro". All the normal computer people buy Dumbass Distro, and it probably comes pre-installed (Lindows Boxen). All the people who feel limited by it (Err..) can go ahead and install the Poweruser Distro. Hey, and if you can't do that, then yer not ready.
Designed by Gurus, built by hackers, crashed by mothers?
Domesticated Pengiuns?
"The OS Your Mother Would Have Made You"
"Linux and Apple Pie"
"Linux, with extra chicken soup"
sorry... the idea of a 'mom test' blew my mind. my mom (at 65) has been using computers for more than 20 years, and i don't think there is any proof that age is a barrier to using linux. how about 'tried lindows on people with a measured IQ of one hundred'.
Ceci n'est pas une signature
I can foresee shortly after the first "Mom-Approved Nmap" version hits the market, any web site containing pornography, Barney, or Martha Stewart will find itself under constant attack by a wave of vigilante 'Script Mommiez'.
After the thrashing that Consumer Reports gave the Lindows pc from WalMart.com in the latest issue, I hope they upgrade (one click?) to 4.0 and give it another go.
If you read the article, you'll see that about two paragraphs are devoted to the "Mom Test" (which they conclude that she passed). Basically the "Mom Test" involved her watching a Lindows tutorial, clicking on the "start" menu, and launching OpenOffice. Color me unimpressed. Perhaps they should have extended the "Mom Test" to cover a week or two of normal usage. See how she reacts when she can't open those cute e-mail attachment programs (no, not VIRUSES) that her friends forward to each other. See how she reacts when she brings home the label-making software she bought that won't install under Linux. See how she reacts when the webcam she bought so she can send "video emails" to her family members won't work because Linux doesn't have drivers for it.
Somehow, I think the results of the "Mom Test" will be a little different under those circumstances.
I set them up on Knoppix 3.2 (HD based install) with Synaptic for "point and click installs". They love it. They can install what they want when they want. They paid....ZERO. Besides, Knoppix is a much better and more "robust" desktop platform in my opinion. I have tried to like Lindows...but I hate it. Just my $.02
It's not much of a "Mom test," is it? I mean,all she did was boot it up, poke around the desktop, and eventually find the office suite. How about something a bit mor robust, like letting her use it for a week for everyday tasks without tech support?
--R.J.
Electric-Escape.net
Perhaps you could get your mom to write up a review. What was she thinking? What parts she found hard. What parts she found easy.
"I'm not impatient. I just hate waiting." - My Dad
My mother was getting fed up with BSODs and unexplained freezes and the like, so I suggested that she try Linux and brought over a Knoppix CD. She was pretty impressed with it, but she had a few questions.
"Can I play Counter Strike on Linux?" she said.
"Counter Strike? You play that?" I'd been laboring under the impression that she was a Freecell addict.
"All the time. I love fraggin' n00bs."
"Mom!"
"And what about my pr0n? Can I use Linux to view it?"
"This isn't happening." I felt an icy ball forming in my stomach, a feeling of nausea rising in my throat.
"Don't be ghey. I have needs too, you know." She opened up her browser; the home page was set to goatse.cx! I shut my eyes and put my hands over my ears.
"LA LA LA LA I CAN'T HEAR YOU LA LA LA LA!" I felt as if my whole world was crashing down around me.
So yeah, Linux might not be the best choice for my Mom. Also, if you play CS on a low-latency East Coast server, watch out for Mom. She likes to AWP wh0r3.
k.
"In spite of everything, I still believe that people are really good at heart." - Anne Frank
A number of years ago, I had a teen customer in my computer store getting his laptop upgraded and OS/2 installed. His mother was sitting there rather bored with our "geek" talk and asked was was the difference between OS/2 and Windows.
I simply handed her my laptop, loaded with OS/2 and the normal office apps, games, etc. and told her to try it herself. (Though she was a computer novice, she never asked any other questions.)
A couple of hours later when we were finished with the upgrades, we asked her what she thought. Her summary was... "It's just like Windows, only easier." And then proceeded to show us the things that she found better/different and that she'd done.
When any version of *nix can get that kind of reaction, it'll be a good home user competition for Windows.
BTW, she and I eventually got married (perhaps she was tired of paying for her son's upgrades!) and every time her Windows machine crashes ("get's stupid" as she puts it)asks why she can't have her OS/2 back.
Mom: Hi. The power went off over here and now I can't get my computer to work.
Me: Uhm, OK. Does it do anything at all?
Mom: Well, the printer is on, and the screen says "Check connection".
Me: Hmmm. Alright. Is everything plugged in?
Mom: Yes, it looks like it. All the little doohickies are in the back of the computer.
Me: (avoiding this until the last--it just can't be the cause) Is the computer turned on?
Mom: I think so. There's something on the screen.
Me: Uhm, I meant, did you actually push the power button on the computer?
Mom: Nooo. Should I?
Me: (after a pause) Yeah, that might be a good idea.
Mom: Oh! There it is! Now it's working!
Me: (sigh) Well, there you go. Let me know if you have any other problems with it.
Now, if they'd tried their test with my mom, I don't think they would have faired quite as well.
One of the biggest stumbling blocks to the adoption of Linux on the desktop has been the nerdish nature of the whole installation, configuration and user experience. Your average PC user (and most likely non-/. reader) is doing good to figure out how to get a printer connected to their Windows machine. The typical Linux distro is a no-go for these folks. Forget configuring a NIC, modifying the defaults for Gnome or KDE, or trying to figure out how to FTP a file from an xterm shell prompt. It just won't happen. MS has made Windows what it is not on its technical merits, but because it's been dumbed-down to the point where almost anyone can make it do something useful right out of the box with only a modest amount of coaching. A while back Russ Mitchell offered this rather negative view of Linux's chances on the desktop. While not everything he says is golden, a lot of it does apply, and should be seriously considered by anyone with dreams of seeing MS pushed into the backseat. Apparently someone at Lindows did bother to pay attention and start to make the Linux experience less painful for those without the inclination or ability to fiddle around under the hood.
And before you poo-poo those poor sods who can't grok a regular expression or launch a background task from bash, just remember this: They're the ones with most of the disposable income, not us nerds, and Bill Gates et. al. know it.
Did anybody else notice the roll of paper towels next to the computer? And to think, he let his own mother type on that keyboard.
This morning, a local TV news reported on Consumers Report's new research on cheap computers. The story centered on Walmarts cheap computer which (shockingly) did not have "Windows". They said it looked like "Windows", but isn't. The CR demonstrator showed the print manager window. He said there were too many icons, none of which were "Add Printer". He was confused with the "spooling" term.
Also, he plugged in a digital camera and an error message popped up. He did the same with a Windows system and it immediately started an install process. The short story: stay away from Walmart Lindows computers and buy Dell 2350.
Oh well. There are those who've used Linux and there are those who haven't learned it yet (like Windows used to be).
~afniv
"Man könnte froh sein, wenn die Luft so rein wäre wie das Bier"
Richard von Weizs
The large roll of paper towels by his monitor in the picture of his mom?
I wonder what those were for...
*cough* one handed surfing *cough*
What would be far more useful is to give "mom" a set of tasks to perform (surf the web, write a document, diagnose a disconnected ethernet cable, etc) in Lindows, Mandrake, WinXP, etc. Saying "mom had no trouble" doesn't convince me, "mom had less trouble than X" does.
Also, does anyone else note that this article was posted on Extreme Tech? Not exactly what mom would read.
I believe Consumer Reports reviewed Lindows-based computers in their latest issue, surely a rag much more likely to be read by mom. (I seem to remember it panned Lindows for anything more than web surfing.)
June 11: I have been observing Mom for quite some time. She has been facinating over the last few months. Today I decided to give her a little test. I placed a computer pre-loaded with Lindows 4.0 in her habitat to see what her reaction will be. I hope this proves to be a valuable experiment.
June 12: After ignoring the computer yesterday, she walked up to it this morning and stared vacantly at the monitor. I hope she figures out how to turn on the machine soon.
June 14: Success! The computer is on, and is currently loading Lindows. Mom seems facinated with the fsck's progress bar. The desktop is now loaded, and... what's this? A flash presentation has popped up and is explaining how to get started with using Lindows. This frightened Mom; she is currently beating the case with a large rock.
June 16: The computer has been replaced, and I took the liberty to disable the welcome presentation this time. It appears Mom is learning mouse movements fast. It took a few hours, but she managed to find and open OpenOffice.org. Her concept of written language is improving; yesterday all she could type is random garbage, but now she's at a level equivalent to an IRC user. Now that I think about it, that's a step backwards.
June 19: Like most mammals, Mom got bored of doing things like typing and playing solitaire. She found the shell and began exploring. Unfortunately, I was quite disappointed to see that the first programming language she discovered was Java, and she has also been getting attached to Emacs. How unfortunate.
June 21: Oh great, now she's starting a flame war on debian-devel. Where did I go wrong?
I'm pretty quick most of the time, except when I rebooted the ATM.
The machine took my card and went BSOD, so I just whacked a lot of buttons at the same time. This apparently made the machine reboot and spit out my card.
The ATM (SEB, Sweden) was a 233MHz P2 with 256MB RAM running Windows NT 4.0 btw. It took a looooooooong time to boot, starting about 20 pieces of security/encryption software.
we come in peace / shoot to kill
Interesting that this article came up today. Tomorrow my dad's borrowing my laptop to visit some relatives and scan a load of old family photos (he's into that stuff)... thing is, he's used to Windows and the laptop only has Debian on it.
:P
So, I set up SANE, plug the scanner into the firewire port, it all works perfectly. Nice. Set up a minimal, Windows-styled KDE desktop with a nice friendly icon, "Scan and OCR software". All he has to do is click his name on the KDM login screen. Cool. Even he can't get this wrong. I do a few test runs. It's dead simple, even more so than his Windows setup.
So I sit him down in front of the laptop to see if he can manage this. He just about figures out the login. OK. Now we've got the KDE desktop, nothing there but a few icons. Mouse is right over the "Scan and OCR" icon. He sits there for about 20 seconds in silence before saying "which one is it?"
If there's anything getting in the way of linux on the desktop, it sure isn't linux
Put an icon for OpenOffice on the desktop. Don't call it open-office, just call it Office.
...and other commonly used apps by home users
Sure, this will piss off 'lites, but so the fuck what? Elitists won't be using Lindows anyways: the person who's been using Macs and Windows all his/her life will, or who's never used an OS before.
On the desktop, put things like:
Office or Word Processor
Spreadsheet
Database
Slideshow Presentation Creator
E-Mail
Internet
Porn
Music Player
Movie Player
File Sharing
CD-Ripping/Burning
Or better yet, create a superior UI from the start. See some of my examples from my home page:
a model desktop
some explanation of the desktop model
social sciences can never use experience to verify their statemen