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Anti-Spam Webforms Leave Out The Blind

geekee writes "An article on CNET claims that a technique whereby a user enters a code word displayed in an image in order to register for a service such as an e-mail account discriminates against the blind. Advocacy groups for the blind are even hinting at lawsuits against companies using this practice. A proposed audio workaround for the blind still has problems since it has to be garbled to the point where most people can't understand it to prevent a computer from recognizing the letters. Brings up some interesting issues surrounding the Turing test."

87 of 757 comments (clear)

  1. Monitors. by mgs1000 · · Score: 2, Troll

    Monitors discriminate against the blind. They should be banned.

    1. Re:Monitors. by mgs1000 · · Score: 2, Interesting

      Just as braille displays are an alternative to "regular" monitors, I am sure there are plenty of alternative email providers that don't do this. A free market has a way of providing alternatives when there is a need.

    2. Re:Monitors. by martyn+s · · Score: 2, Insightful

      Fuck that. That's such bullshit. We should make an active effort not to exclude people, especially ones who are so unfortunate as it is. This doesn't have to do with "providing alternatives" this is just common courtesy for people who CAN'T SEE. (You're not supposed to figure your morals with a calculator.)

    3. Re:Monitors. by michrech · · Score: 4, Insightful

      Right. I second this. We, therefore, should also make cars so that blind people can drive without worry in normal traffic. Why don't all the damned buildings shout what they are for blind people? This is outrageous. Why, even my pens can't be used by the blind people. How are they going to know what colour they are? Or know that they are ball point pens instead of felt pens, without getting ink on themselv's?! Oh, the horror! Yes. Planes. Those aren't brail friendly to fly either. All of earth needs to shout what it is and where it is so that blind people can fly, too. Geez.. How can we have been so inhumane about this? Won't *someone* think of the blind people?!

      For those with no sense of humor (I'm fully expecting this to get modded down in record time...), you need to stop and take a look at yourself for a second. A reality-check, as it were. No matter a person's condition, there are some things that they simply cannot do. If a group of people want to work on a way to fix whatever is perceived to be wrong, fine. Don't force it on everyone. This is way out of hand. For Pete sakes.. Is it such a problem with email that it is impossible to get an account that can't be used? Has *every* provider gone and made it impossible for the blind to use email? Short answer: NO. If some service doesn't work for you, find another. My local phone company didn't work for me. Did I force them, via lawsuits, to bring all sorts of new equipment to my lil' town of 1400 (or so) people just so I could have high speed internet? No. I went with someone else (satellite - not that I use it anymore). If every company on earth were to try to set themselv's up for blind access, nearly all of them would go bankrupt.

      Get over yourselv's. So you've got a handicap. Deal with it like adults. You are not going to have everything handed to you all of your life. This is such a non-issue, it's not even funny...

      --
      bork bork bork!
    4. Re:Monitors. by orangesquid · · Score: 3, Insightful

      But you don't need vision to use most web services. Using vision to drive a car is common sense. Using vision to communicate through email (it's friggin TEXT) is... uhh....

      What you would think if passing your calculus class required turning you to pass an advanced spelling test? If getting hired for a programming job meant you had to learn to pick your nose and fling it? If UPS required your mother to be drug-tested so you could send a package? Or if an e-mail service made you decrypt some visual obfuscation in order to use their system?

      It's not about having things handed to you. Duh. A grown-up blind person will realize he/she is not going to be able to drive a car. But to tell someone that, because they can't see, they can't use e-mail? Sure, you could always go to another service, but what happens when all of the free services are doing this, and all of the services which don't do this vision exam require you to pay? That's discrimination. How about if I charge you more to eat dinner, just because of your gender, or your hair color?

      Plus, the problem with these obfuscated letters and stuff is that it makes using robots to sign up for online services more difficult, since you have to write more code to decypher these images, but neural networks can be good at filtering out noise. (Shhh!)

      --
      --TheOrangeSquid Is it any wonder things seem so awry? We swim in a sea of confusion and don't have to think to survive
    5. Re:Monitors. by martyn+s · · Score: 2, Insightful

      You're totally missing the point. They should just come up with a better system. I'm not saying they should make stereos that work for deaf people too, since, fundamentally, like blind people and cars, they don't go together.

      But here with this thing the article was talking about, it's such a minor thing, they need a better system thats all. It just seems so shitty that blind people should be totally locked out because of such a minor thing. I understand what you're saying, but I don't think the analogy is fair. This is something that blind people SHOULD be able to participate in, but can't because of some minor thing, as opposed to something that blind people fundamentally can't do, like driving.

      And you're right, the example you gave with the housing is just stupid bureacratic shit that shouldn't happen. And a lot of these lawsuits make me sick too. But this seems a lot more legitimate. Okay, maybe a lawsuit isn't legitimate since maybe websites shouldn't be FORCED to do anything. But don't you feel bad for blind people in this kind of situation? I mean, imagine you were blind and you just couldn't sign up for all these websites, just because of some technicality. No way around it.

      Most blind people are lonely and cut off as it is. Where's your compassion? I don't think it's so much for the sites to come up with workarounds for the blind.

    6. Re:Monitors. by hazem · · Score: 2, Interesting

      The way I see it, these little graphics/text things are for convenience. The mail provider gets to provide mail and can be reasonably sure that it's not a spammer's computer opening the account. The graphic means they don't have to have a full-time staff authenticating the person requesting the account.

      It seems that a simple solution would be to also provide a phone number someone could call (and read, using a braille web reader) to also activate the account.

      As you say, these images will only work for so long anyway.

  2. Turing Test? by CommieBozo · · Score: 4, Interesting

    What are the "interesting issues surrounding the Turing test?" I don't think generating a poor quality recording of some random word has anything to do with useful artificial intelligence.

    1. Re:Turing Test? by Elwood+P+Dowd · · Score: 2, Informative

      No one seems to be answering your question.

      The Turing Test is a method for distinguishing between humans and machines. These poor quality recordings and distorted images are good ways to prove that a human is involved, because they are hard problems for machines to solve.

      They are cheap, automated Turing Tests. When we have better AI, these will no longer work to sort humans from scripts.

      --

      There are no trails. There are no trees out here.
    2. Re:Turing Test? by dupper · · Score: 3, Funny

      No, that's not what he's saying at all. The blind can't pass the distorted image test, so they clearly aren't people.

  3. Why? What's the use? by Just+Some+Guy · · Score: 4, Insightful
    Why do these things have to be so massively obfuscated? Is there some blazingly fast, free, accurate OCR software floating around that people have been using to cheat wet forms? Is speech recognition so good now that sound would have to be played back from inside a '73 Pinto at the bottom of a swimming pool to keep a computer from parsing it?

    Seriously. What problem are these methods hoping to solve?

    --
    Dewey, what part of this looks like authorities should be involved?
  4. Turing test by Lane.exe · · Score: 2, Interesting

    The Turing test should hold true on audio. Anyone ever tried using voice recognition software/speech-to-text software? Even if it was a computer listening in with this software, there's a good chance that the computer is going to get it wrong anyway.

    --
    IAALS.
    1. Re:Turing test by Elwood+P+Dowd · · Score: 3, Interesting

      How is it the opposite of a Turing Test? The critical observer is www.hotmail.com, and the subjects are you, and some script from some spammer. www.hotmail.com is trying to guess who is a machine and who is not.

      These little distorted text images are cheap automated Turing Tests that work quite well for our current level of AI. What's your problem?

      --

      There are no trails. There are no trees out here.
  5. How much to concede to please everyone? by Ophidian+P.+Jones · · Score: 5, Interesting

    No matter what you do to improve conditions for a large group of people, some much smaller group will still be inconvenienced or have their level of inconvenience slightly raised. In this case, we have a very important tool used to fight spammers in their quest to sign up for email accounts automatically. Billions of pieces of spam float around the 'net every day. How many blind people are there?

    This reminds me of new 25-cent public bathrooms tested by New York City awhile back. You paid 25 cents to go use it, and it cleaned itself and smelled great and so on. Then people in wheelchairs complained they couldn't use them (because they were too small), and were being discriminated against. So, the company made a larger version. Except now, you had bums popping in a quarter, and having a free room for the night. More lawsuits ensued.

    When will it stop?

    1. Re:How much to concede to please everyone? by stand · · Score: 4, Insightful
      Except now, you had bums popping in a quarter, and having a free room for the night.

      Free cookies to the first person that sees what's wrong with this sentence.

      --
      Four fifths of all our troubles in this life would disappear if we would just sit down and keep still. -C. Coolidge
    2. Re:How much to concede to please everyone? by geckofiend · · Score: 5, Funny

      Don't you understand this is the 21st century? If everyone can't do it then nobody should do it.

    3. Re:How much to concede to please everyone? by macshune · · Score: 2, Insightful

      The bums didn't have a "free" room 'cause they paid a quarter for it!


      *hungrily waits for cookies*

    4. Re:How much to concede to please everyone? by nsxdavid · · Score: 5, Informative

      There is a fantastic book: "The Death of Common Sense: How Law Is Suffocating America" that talks about such situations and more. It applies directly to this situation and is an entertaining, often infurating read. It's the sort of book that makes you mad at lots of different people. The examples, all real-world, are excellent.

      For example:

      The nuns of the Missionaries of Charity believed two abandoned buildings in New York City would make ideal homeless shelters. The city agreed and offered to sell the building for one dollar each. Yet the shelter project faltered: the city's bureaucracy imposed such expensive remodeling requirements on the buildings that the shelter plans were scrapped.

      ISBN: 0446672289

      --
      David Whatley
    5. Re:How much to concede to please everyone? by Jaguar777 · · Score: 4, Funny

      Except now, you had bums popping in a quarter, and having a free room for the night.

      Free cookies to the first person that sees what's wrong with this sentence.


      Ok, I will tell you, but do I have to give you a quarter to get the free cookies???

      --
      Maybe you should educate the morons of tomorrow so they'll stop believing the leaders of tomorrow. - Dogbert
    6. Re:How much to concede to please everyone? by IthnkImParanoid · · Score: 2, Insightful

      The problem is there are too many idealists out there, or idealists have too much sway (I feel it's worth the aside to mention that this is not a liberal conservative thing. The problem is universal.)

      What is wrong with maintaining a "good enough" or "this is the best we got" solution while we look for better solutions? The homeless shelter you mention may not have been up to code, but it was better than nothing. Similarly the fuzzy words may prevent blind people from registering, but preventing bots from registering for accounts without that image is non-trivial. Heck, the entire internet right now is not very blind-friendly.

      I'm not saying blind people shouldn't pressure the industry to pursue solutions, but we have to realize these solutions are hard, and won't be ready tomorrow. It's like someone in a wheelchair suing a store for not having ramp access, except we don't know what a ramp is. Or at least I don't.

      --
      It's nothing but crumpled porno and Ayn Rand.
    7. Re:How much to concede to please everyone? by alienw · · Score: 2, Insightful

      Let's see here... We have tons of spam (a minor inconvenience, if anything) versus discriminating against a group of people. You are in favor of discrimination, which is extremely selfish and egotistic. What the hell makes you better than a person in a wheelchair, anyway?

      I would really find it amusing if you got permanently paralyzed and had to ride around in a wheelchair. Or lost your vision. I think you would change your tune pretty damn fast.

      Also, I don't see why the hell Slashdotters are so upset about spam. It's really not much of a problem for most people, given that we now have fairly nice filters that manage to virtually eliminate it. Please don't tell me it costs anything extra for the ISP to receive more e-mail. If it did, running a mailing list would be prohibitively expensive.

      Also, I would want to see a spammer that uses OCR or speech recognition to mass-register accounts. After all, you don't need thousands of accounts and you can simply sit a human down and have them type the text on the images (or listen to the audio). You could easily register a few hundred accounts that way. Besides, most spam is now sent through hijacked servers, not free email services.

    8. Re:How much to concede to please everyone? by Anitra · · Score: 2, Insightful

      all laws should be fair to all people, and enforced appropriately... (emphasis added)

      Pick two.

      Seriously, the only way you have the situation you describe is to have extremely few laws, or extremely complex ones. Like, it's only grand theft auto if you didn't need the car (with a full definition of what consitutes need), AND you didn't look around to ask permission of the owner (for x minutes, in which you talked to y people trying to find the owner). - And that's a law that would be pretty clear-cut!

      We're getting into this situation already. It's to the point where you can't do anything without checking with a lawyer first, to see if it's legal.

      Yes, it's a good idea to have laws that are good and fair to everyone. But in this day and age, that's too idealistic; it's not going to happen.

      --

      Have you read the Moderation Guidelines Addendum?
    9. Re:How much to concede to please everyone? by per11 · · Score: 2, Funny
      Free cookies to the first person that sees what's wrong with this sentence.
      no main verb?
  6. Turing test by BiteMeFanboy · · Score: 2, Informative

    My ass. This is the opposite of the Turning Test, and has so little to do with it that it shouldn't have even been mentioned. Just some dumb ass reporter trying to appear erudite.

  7. Hotmail by eadz · · Score: 5, Informative

    Hotmail's one has a link "click here if you can't see the image" which then proceeds to read you the letters via an audio file which you can then type in.

    Although or blind and deaf, you're still out of luck.

    1. Re:Hotmail by athakur999 · · Score: 2, Insightful

      But then you're discriminating against people who can't read.

      Err, of course, they'd probably have a hard time on your web page to begin with.

      --
      "People that quote themselves in their signatures bother me" - athakur999
    2. Re:Hotmail by ryanvm · · Score: 4, Funny

      Although if you're blind and deaf, you're still out of luck.

      You ain't shittin'.

    3. Re:Hotmail by gmhowell · · Score: 4, Insightful

      Although or blind and deaf, you're still out of luck.

      No shit. Read my journal for more info. Suffice to say that my wife is SOL. Straight text (or html-ized text) is the only legitimate output that she can read. Anything else doesn't meet ADA requirements. Will we sue? No. We'll find other sites.

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
  8. I can see it now.... by Lord_Slepnir · · Score: 5, Funny
    ...In a few years, gun manufacturors will have to have audible scopes on their rifles because optical scopes discriminate against the blind.

    Wall....Wall....Intruder's leg....Intruders stomache....Intruder's head
    *BANG*

    1. Re:I can see it now.... by el-spectre · · Score: 3, Funny

      and kevlar vests will have speakers too...

      "uh oh... hey, you might wanna... oh, it's O..... SHIT! RUN!"

      --
      "Faith: Belief without evidence in what is told by one who speaks without knowledge, of things without parallel." - A.B.
  9. Case in point: by dewie · · Score: 5, Interesting

    It's probably worth pointing out that the /. account signup employs just such a technique.

    And yes, I can see how this can be viewed as discriminatory, but the problem of devising an alternative is far from trivial.

    --
    Jurisprudence Fetishist Gets Off On A Technicality --theonion.com
    1. Re:Case in point: by micromoog · · Score: 3, Insightful

      Here's an alternative: tell the person to call a phone number and give the human operator a code, who will then give them the passcode to continue. Problem solved, with only a small, very rarely used expense on the part of the provider. It wouldn't even need to be live; any employee could give the blind person a call back whenever they have time.

    2. Re:Case in point: by NewWaveNet · · Score: 2, Interesting

      Does anyone not remember that GUI stands for Graphical User Interface? Not Graphical unless your blind in which case everyone that makes products must make a suitable alternative that deviates from the pure meaning User Interface...I realize this may be politically incorrect, but you don`t see cars telling blind people ``TURN NOW!`` - Get real.

  10. Re:What's the big deal? by mcc · · Score: 4, Informative

    Some things just aren't meant to be used by the blind.

    Yes, but that set of things would not logically include Hotmail, Yahoo! Instant Messaging, and Verisign's registration database, which are the specific websites that are listed in this article as using image-based anti-bot techniques...

  11. Anyone could have seen this coming by JUSTONEMORELATTE · · Score: 5, Funny

    And let me just say I'm profoundly sorry about the subject line of this post.

    --

  12. *sigh* by Horny+Smurf · · Score: 2, Interesting

    Why do I get the feeling that when all is said and done, a handful of lawyers will be able to go out and buy yachts, but blind people won't be any better off?

  13. Re:What's the big deal? by RazzleFrog · · Score: 5, Insightful

    So you are saying that blind people are not allowed to vote for the All Star Game (first site to came to mind when I read this). That doesn't seem very fair to me. Baseball is a great example of something that blind people can enjoy almost as much as a sighted person. Your analogy of a car is silly because you wouldn't expect a blind person to drive in the first place. You would expect them to surf the web, listen to baseball, and vote on the All Star game.

    Now I understand that baseball is not life-threatening but it is just an example. I think you would feel differently if you or someone you loved was blind.

  14. solved by Fux+the+Pengiun · · Score: 4, Interesting

    Huh, I thought this had already been solved? I was reading about this issue on CNN's similar story last week, and they mentioned the outcry from the blind and mute community over this issue. However, they also said Microsoft had already come up for a solution with regards to hotmail (M$'s free internet based e mail service) by simply not applying the test to the blind. WindowsXP checks to see if a Braille translator is hooked up to your computer, and relays this through your .NET passport to Hotmail. If it is, you don't have to go through that mess.

    Sounds like a good solution to me! Besides, if they do this for the blind, and use that audio test thing instead, the deaf will be all over them.

    --
    Consensual sex is boring.
    1. Re:solved by mathd · · Score: 2, Informative

      This is cheating because .net passport does not use standard html or javascript. It use a software install on your system to know what hardware you are using. Does anyone else find this an invasion on privacy anyway?

  15. Bonzai Buddy by docstrange · · Score: 3, Funny

    Hello, I am your seeing eye monkey from bonzai buddy, I can help you read the text off of the screen that you need to register for your e-mail account.

    Would you like to.

    1. have the selection recognized with ocr, and read to you.
    2. send your personal information to us, along with the new e-mail account so we can send it to spammers.
    3. Profit!@!@
    (except in soviet russia where the OCR owns us)

    --
    Remember that you are unique, just like everybody else.
  16. I think many, many websites do.. by Kjella · · Score: 4, Insightful

    If you ever try to turn off images, you'll see that ALT tags are sadly lacking, making many sites impossible for blind to navigate...

    I don't think it's bad will, but rather that seeing is such an integral part of the normal experience they just don't even think about it. I normally wouldn't.

    If not image recognition, they need something to prevent mass registering bots... Hashcash perhaps, that should work even for the blind.

    Kjella

    --
    Live today, because you never know what tomorrow brings
  17. Re:What's the big deal? by 4doorGL · · Score: 2, Funny

    So what would you prefer to do as a solution?

    Remove the test altogether and let spammers have their way with free email accounts? If anything, why not create an e-mail service just for the blind that requires some other type of verification that they can use, but will still stop spammers?

  18. A better way... by Qzukk · · Score: 5, Interesting

    If we know the target language, then you could produce a challenge based on a sentence. Say something like
    "Thirteen red small dogs went to the zoo."
    What size were they? (to which the answer would be "small")

    You could mix and match questions and adjectives to keep spammers on their toes. The only drawback is that this is only effective for as long as you have a bigger dictionary system than the spammers. Using a larger sentence or paragraph with more complexities should help.

    "[count] [color] [size] [age] object [and [count] [color] [size] [age] [object] ...] verb [location] [time]." ... as long as you've got a big enough dictionary that can fill in the blanks, generating these messages as a challenge should be a cinch. an encrypted string in the Subject (which is fairly dependably returned in the reply) could be used to identify the particular message, and the answer could be looked up

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
    1. Re:A better way... by omeomi · · Score: 2, Insightful

      Then you're discriminating against stupid people...not everybody would answer "small".

    2. Re:A better way... by JahToasted · · Score: 2, Insightful

      Good idea, but the spammer could just randomly select one of the words from the sentence and send it back. There is a 1 in 8 chance that it would guess "small" from the example you used. Spammers are used to getting 1/100000 chance of replies to the shit they send out, so 1/8 is good odds to them.

  19. Solution ask a question? by BagOBones · · Score: 2, Interesting

    Using audio, ask the user a question that is hard for a computer to interpret.

    What is the first vowel in your last name? (leave blank for none)

    If you added all the digits in you phone number up what would be their sum?

    I am sure some text to speech software could produce good text, and someone could parse the sentence, but if you randomized the questions enough it should deter most automated attacks.

    Then again these type of questions may offend those who just can't figure out the answers.

    --
    EA David Gardner -"... but the consumers have proven that actually what they want is fun."
  20. Has anyone here worked on an alternative? by burgburgburg · · Score: 2, Insightful
    I have to admit, I hadn't thought about the issue from the perspective of the visually impaired until reading this.

    Has anyone here worked on any alternatives? The report indicates that the Microsoft sound-based alternative was totally non-functional. Is that even a worthwhile path to work on?

    Perhaps some sort of text challenge/response scenario that would require an explicit understanding of the challenge part: "Take the second-to-last letter of each word from the below text, reverse the order and write them capitalized" . With a wide enough range of such challenges, spambots would be out of luck.

  21. Re:solved -- for now by donutz · · Score: 4, Insightful

    WindowsXP checks to see if a Braille translator is hooked up to your computer, and relays this through your .NET passport to Hotmail. If it is, you don't have to go through that mess.

    And will be immediately unsolved as soon as a spammer purchases and hooks up a Braille translator to his computer.

  22. Sooo.... by Peridriga · · Score: 4, Insightful

    OK... So I'm blind.. Make the website talk to me so I can find the "code word"

    I'm deaf.... Now what?

    How about that website doesn't get business from those who are handicapped (is that still the kosher PC term?)

    I don't force sites that don't have SSL to use SSL so I can use them... I JUST DON'T USE THEM...

    Everything isn't made to fit everyone..

    My butcher isn't going to start a produce section for vegetarians

    My barber isn't going to start a hair replacement facilty for bald people (not a bad business idea though)?

    and My office isn't gonna start using Linux because I say so (had to throw that one in)

    I don't believe any of these websites are "public services" so if they don't wish to cater to this specific demographic (is that more PC or less?) then they simply don't get their business. If my website sells tools that help those who are disabled use the web you'll damn well bet my website is able to be viewed by their machines. If I'm selling video game systems, I dunno but, probably not....

    1. Re:Sooo.... by MobiusKlein · · Score: 3, Interesting

      You're analogies are flawed.

      "My butcher isn't going to start a produce section for vegetarians"

      1) People are vegetarian by choice, not handicap.
      2) The vegetarian can still buy meat from the butcher, even if they don't want to eat it.
      3) The butcher, by being open to the public, has to serve the general public without practicing racial, religious, sexual, or handicap-based discrimination. (By law)
      4) The butcher has to provide _resonable_ accomadations to the handicapped. (By law.) He doesn't have to perform miracles.

      You might be surprized at the amount of stuff handicapped people do. I know a blind skier, so you can't know ahead of time which site need accessiblity. Half the rock musicians out there are deaf. (or at least tone deaf.)

      All they need to do is have a phone line / TTYD with a real live human on it for folks that can't see the test image. (Or something like that.)

      rbb

  23. just ask a question by u19925 · · Score: 3, Informative

    "A proposed audio workaround for the blind still has problems since it has to be garbled to the point where most people can't understand it to prevent a computer from recognizing the letters."

    Can't you just ask a question, like:

    how much is 2 + 2?

    what number comes after 10?

    type in a 4 letter word beginning with "k".

    okay, the problem would be that each website will need to come with its own set of questions. but we can have few templates where you just substitute new parameters each time.

    I am sure, no software is intelligent enough to crack all these questions. by the time, the software becomes intelligent enough to answer these questions, we can come up with something else. it is cat and mouse game except that mouse keeps winning.

  24. Re:What's the big deal? by sql*kitten · · Score: 4, Insightful

    Honestly, I don't see what the big deal is. Some things just aren't meant to be used by the blind. What's next? Will they sue Ford or GM because the speedometer of car isn't audible?

    This isn't anything to do with the blind at all, and never was - it's about lawyers smelling a way to use someone else's misfortune to make themselves a quick buck. So much easier to chase a blind man than an ambulance, see.

    As an aside, if these so-called advocacy groups have a better solution, let's hear it. All they are saying is that they'll block one of the few solutions that does exist, which isn't very constructive. That is further evidence that they're only in it for the money.

    Yeah, I read the article about the audio solution, but the article also says it doesn't work nearly as well, and it wasn't thought up by one of these lawyers anyway, but by their intended victims.

  25. Re:Why? What's the use? by phritz · · Score: 5, Insightful
    They are trying really hard to obfuscate these words.

    I was attempting to buy some concert tickets from a large, evil corporation recently. The letters were so contorted that I simply COULD NOT read it ... I got several friends' guesses on what the word was, and each opinion was different. If the problem is really so bad as to necessitate these word games, it might be time to try a different tactic.

    For instance, couldn't you simply direct the user to perform a few simple tasks? (e.g. select the bubble with the picture of the fish next to it, then type the last name of the president of the united states in the second box from the left) I doubt AI would be able to cope with as system like this, especially if you had varying combinations of tests. If you had a variety of these tests, you could also make some that accomodated the disabled, too.

  26. Re:What's the big deal? by 4doorGL · · Score: 2, Interesting

    Think of it this way. These companies are giving away free e-mail service. Sure, there's pop-up ads and banners all over the place, but will the blind actually follow the ads/banners? No.

    So basically, you want a company offering a free service to go out of their way, spend thousands of dollars and man-hours to create a system for the blind that won't benefit their company? Sure, it would be nice if humanity was that kind, but its not.

  27. Tactile graphic display? by Atario · · Score: 5, Interesting

    I sort of assumed there was such a thing all along. Something like those "pinpression" toys with all the parallel pins that you can push on and make an imprint of your hand, only driven by actuators. Why wouldn't this work?

    (Hold on...after a little Googling, I found this instance of the exact thing I'm proposing. Go and buy it, blind people! And not just for anti-spam graphics; as with any new medium, just imagine the pr0n possibilities.)

    --
    "A great democracy must be progressive or it will soon cease to be a great democracy." --Theodore Roosevelt
  28. Porn Sites by Stonent1 · · Score: 2, Funny

    Oh yeah, porn sites discriminate against the blind too you know! Ever tried to get off on a mouse-over image desc?

  29. Re:Monitors. - actually... by silentbozo · · Score: 5, Insightful

    Anti-spam webforms not only leave out the blind, but anyone who uses a non-graphical browser (like Lynx.) Similar issues abound regarding alt tags and graphics.

    There are other challenge response systems that can be used in place of graphics. I think the only reason that graphics are being used is because the designers haven't given any real thought to users who don't use graphics. This is the same kind of mental blind spot that has people using javascript and flash on major sites.

    I guess the blind community finally had enough - a lot of major sites apparently are not following the recommended accessibility guidelines set down by the W3. This is their version of the stick, to convince companies (and lazy designers/programmers) that ignoring them is a bad idea.

  30. Before you all start pissing on the blind by hellfire · · Score: 2, Insightful

    Try seeing things from their angle. This world is built for people who can see perfectly, hear perfectly, walk perfectly, and talk perfectly. This goes double for the technological world. There are more "imperfect" people out there than you think. Small little things which aren't the same in you are me which we take for granted which cause a great amount of difficulty for someone else because no one even thought to ask them about their condition or what they could do to make things easier for them.

    To give you an example, this technical feature also discriminates against the color blind as well, and 10% of Americans are color blind in some fashion. 10% of americans. Not so insignificant any more huh?

    Some great information on accessibility is located here, and you can probably find plenty of papers on accessibility on google, but if you need to go looking for them, you obviously aren't disabled enough to be able to look for them yourself.

    --

    "All great wisdom is contained in .signature files"

  31. discriminatory? by robi2106 · · Score: 5, Interesting

    This is not discriminatory. And speaking of that, why does every group, sect, division, race, gender, species, think that anything that isn't designed with them in mind is discriminatory? There are simply too many types of people, environments, ethics, laws, and other variables for every system to work equally, or even adequately for every person.

    If I were to provide a service (even a paying one) of some sort (for example a dog wash) but then require that any customer that wants to use my service and pay me for it must hop once on their left legg as a way of verifying that they are in fact a biped and not a snake in a human disguise (just go with it). . . this would clearly be discriminatory against people missing their left legg. But that doesn't mean that I am some how liable financially or legally! I just have a clumsy authentication system and need to improve it. If I don't, then the left legged people of my town will go somewhere else to get their dog washed.

    robi

    1. Re:discriminatory? by dewie · · Score: 2, Insightful

      I'm not for one moment suggesting that sites like /. that use this techniqe are discriminating deliberately against blind people. However, regardless of your intention, if you set up your service in such a way that a certain group of people are unable to use it, you are discriminating against that group. That's what the word means.

      And yes, perhaps you're not financially or legally responsible. But I think you have a moral obligation to improve your authentication method to prevent this kind of discrimination.

      --
      Jurisprudence Fetishist Gets Off On A Technicality --theonion.com
    2. Re:discriminatory? by drdink · · Score: 3, Insightful
      This is not discriminatory. And speaking of that, why does every group, sect, division, race, gender, species, think that anything that isn't designed with them in mind is discriminatory?
      While I agree sites do not purposely use this authentication scheme in a way to thwart registration by blind and visually handicapped users, I disagree to your assertion that it is not discrimination. I would call it "passive discrimination," since there is no purposeful discriminatory behavior involved. As a legally blind individual, I must tell you that I find sites like these to be very annoying, especially when the letters are in a very poor contrast color scheme. You ask why every group gets upset when they can't access something? Why did the United States have a civil rights movement? All people want equal rights to everything in this country, no matter what it is and who they are. Native Americans, African Americans, Asian Americans, and blind Americans all wish to have equal rights to the Internet. If you were in a boat that was affected in such a way, I guarentee that you would feel as these groups have felt.
      ...require that any customer that wants to use my service and pay me for it must hop once on their left legg as a way of verifying that they are in fact a biped and not a snake in a human disguise (just go with it). . . this would clearly be discriminatory against people missing their left legg. But that doesn't mean that I am some how liable financially or legally!
      Putting your misspelling of such simple words as "leg" and "somehow" aside, I believe you are incorrect here. Why do stores have handicapped parking? Why do stores have elevators? Why do stores have wheel-chair accessable bathrooms? They are required to. What you present above would be similar to you saying "All my customers have to be white." Not only is it discriminatory, I believe it also violates the ADA. I do not think you would win in court.
      --
      Beware, Nugget is watching... See?
    3. Re:discriminatory? by Croaker · · Score: 2, Insightful

      If I offer a service or a product, why am I obligated to make it so that EVERYBODY can use/buy my product/service?

      Because, once upon a time, we had a country (here in the US anyhow) where many stores had signs that said "NO BLACKS ALLOWED" on them. Was that fair? "Hey, if I don't wanna serve them darkies, why should I? It's my right, ain't it?" Should we roll back the clock and say "screw it, discriminate all you want" just because some Slashdot nerds are offended that they might have to think about someone other than themselves for a few seconds? No, we as a society decided that if you offer a service to the public, you have to offer it to everyone. Otherwise, we would fall back into segregation.

      I mean, by your argument I could say that even though I'm not attractive enough to be a model, I should be able to sue a modeling agency because they're descriminating against people who aren't the most attractive people in the world

      Um, no, because there the actual job requirement is for you to be physicially attractive, in this case, which is entirely subjective anyhow. There are classifications under the ADA as to what constitutes "disabled." Ugly ain't one of them. Also the ADA doesn;t require things like having a certain number of baseball umpires be blind or musicians be deaf.

      The anti-discrimination clause works both ways. How would you feel if you were fired from your job as an IT professional because they found someone who was better looking? Would that be fair? No, because looks have nothing to do with IT (lord ain't that the truth!). It's part of the law in this country that we cannot use arbitrary measures for deciding who to employ or who not to. IT people need to be judged on how well they do IT, and how good of an employee they are. Looks shouldn't enter into that.

      I feel your pain....but if everybody keeps being so selfish, NO progress will be made because someone will ALWAYS be left out.

      Um, remarkable use of the word "selfish" there. People are whining that companies are actually *gasp* forced to think about people who aren't exactly like everyone else when designing a service. Darn those selfish cripples! And, if you'd just bother take a few seconds and Google for information about the Americans with Disabilities Act before you sound off, you'd learn about the key phrase "reasonable accomodations." Jesus, people, they aren't asking for the world to be reconstructed from the ground up to accomodate them. All it means is that where possible, you take into account the needs of the blind, deaf, and handicapped.

      In the case in question, how hard is it to find a workaround? Not very. Have an alternative means for the blind to prove they are human. Like, say, audio. Sounds like a reasonable accomodation to me.

  32. Why is this so hard? by indros13 · · Score: 2, Insightful

    Just have an audio clip that asks a simple question. For example, what is 1+1?

    The user can then just type in "two" and get access. Even if a bot could successfully translate the audio into text, it won't be answering the question (unless it defaults to "calc" when it translates).

    P.S. I know...this would discriminate against the stupid, but so does everything else in our society. That's why I'm s-m-r-t!

    --
    Under capitalism man exploits man. Under communism it's the other way around.
  33. speech recognition probably not that good. by SuperBanana · · Score: 4, Funny

    Is speech recognition so good now that sound would have to be played back from inside a '73 Pinto at the bottom of a swimming pool to keep a computer from parsing it?

    Years ago, I told my Powermac 660AV "Computer, open window", and it shut down instead.

    Granted, it was the only computer on the market that could do speech recognition thanks to a builtin DSP, and the integration with the Macintosh environment was superb- but it still would do the most amusing things.

    1. Re:speech recognition probably not that good. by EvilStein · · Score: 2, Funny

      Heh. When Speakable Items came back in Mac OS 9, I was working at Apple. I ran into a training lab and yelled "COMPUTER! SHUT DOWN!" from the back of the room several times and managed to utterly ruin a training session.

      But boy, was that funny. ;) It worked a LOT better than I had expected it to!

  34. CAPTCHA Test by edibleplastic · · Score: 3, Informative

    If anybody is interested in finding out more about these spambot "turing tests", check out http://www.captcha.net/.

    I seem to remember one of their earlier tests involved determining which word didn't belong in a particular phrase. They would give you something like "The girl went to the mall to buy a giraffe" and the answer would be "giraffe". This sort of test could be given either visually or aurally, and would require a lot of NLP resources to crack (would have to determine part of speech and some amount of the syntactic structure). This kind of system might be the answer.. theoretically it would be accessible to all english speakers, blind or deaf.

  35. Blind person's perspective by Nick+of+NSTime · · Score: 4, Insightful
    I can't believe the number of posts here that insult the blind and visually impaired. Being blind does not make me any less a person than any of you; it just means that I can't see. You should think about how different your world would be if you were to lose your sense of sight.

    That said, I have mixed feelings about this lawsuit. On the one hand, I know where the blind people are coming from: they want an equal opportunity to use popular websites, just as everyone else (with a computer) is able to. On the other hand, being blind means you live under a different set of circumstances, so not everything is possible. It's just a fact of life when you're blind.

    I think a lawsuit is the last thing that should occur; rather, people should focus on developing new technology that assists the blind and allows them to gain equal access to websites. There should be more standards that dictate accessibility, and the browsers should do all they can as well.

    After all, the Internet is a text-based medium at its core.

  36. It doesn't have to be low quality by wheany · · Score: 2, Insightful

    Instead of using an audio file that says "A O P," use a file that says "The first letters of the words apple orange and pear."

  37. friends? by 2MuchC0ffeeMan · · Score: 3, Interesting

    as far as i know, a) sites like yahoo are private, much like the boy scouts, they can discriminate. they will get bad press for it, but oh well.

    b) sites like yahoo could make a work around, you could call up for a username and password

    c) the turing test only has to be passed once. i've never had to pass it a second time, once i'm a verified human being i'm verified... so why can't the blind have someone do it for them the first time? it would even be cheaper than hiring a lawyer, exspecially for a case they are going to loose.

    --
    Runnin' On Empty .... I'm Still Alive
    1. Re:friends? by jratcliffe · · Score: 2, Informative

      a) sites like yahoo are private, much like the boy scouts, they can discriminate. they will get bad press for it, but oh well.

      Wrong. A private organization that constitutes a public accomodation (restaurants, most clubs, stores, sites like Yahoo, etc.) is prohibited (in the US, YMMV in other countries) from discriminating on several bases, including race (various Civil Rights legislation, and the 14th Amendment) and disability (Americans with Disabilities Act, or ADA). Racial minorities and the handicapped are what's called protected classes, meaning you can't discriminate against them for being members of that class. The Boy Scouts discriminate against homosexuals, who do not (as of yet, at least) constitute a protected class under US law.

      Bottom line, you can say "I don't want you in my restaurant because you're gay." You _cannot_ say "I don't want you in my restaurant because you're black" or "I don't want you in my restaurant because you're blind."

  38. Re:Ignorance by forkboy · · Score: 2, Insightful

    The difference is, you can make your site work with ALL browsers by taking a little extra time to make sure your web site is HTML compliant.

    The blind are asking companies to basically invent new technologies to appease them, and that's not realistic. We're all very sorry you can't see, but that's why it's called a disability. We already make every reasonable accomodation to suit the blind...maybe they should just find other websites that don't use this verification technique. Or get someone who can see to come over and help them for a minute...you only need to do it once per site.

    --
    This message brought to you by the Council of People Who Are Sick of Seeing More People.
  39. Oh while we're at it.. by chiller2 · · Score: 2, Insightful

    Why not raise a few lawsuits against car manufacturers and city planners for not having audible instructions for the blind drivers to turn left, right, to brake or accelerate.

    Come on people, nobody is deliberately trying to upset the blind, rather the embedded image schemes are there to stop the lowlife scum that automate the sign-up to free e-mail accounts just to spam from them. It's the same with the attempts to automate PayPal payments, etc. If these undesirables were dealt with, web services wouldn't have to resort to such technology in the first place.

    Yes, it's awfully sad for the blind, but I'm sure on those infrequent occassions where they are subjected to such interfaces they could ask a friend or family member who can see to help, or perhaps they could use the phone, and if not, why not just give that company a miss and find another - "Vote with your wallets" and all that.

    I doubt they've even tried to think up a real workable alternative.. oh no, it's easier to just litigate/screw some money out of honest companies, and what does that achieve? How about all the folk who were happily using service X sue the blind guy who sued service X into bankruptcy? It's pathetic, it really is.

    I've not really thought this out very much, and hopefully someone will reply with a reasoned opposing view (great! let's hear it) rather than modding this a troll and that be it, but I'm just really irked at the way so many things these days are solved by clogging up the courts with needless litigation. I know I'm going off topic here but it's not like it doesn't happen every day on /. Anyway, back to the rant. Here are a few examples.

    e.g. The old 'beer vs women' sexist joke showed up on a company e-mail system, and a company gets sued for millions by some female employee, etc. Sticks and stones? Stop being so pathetic and just send back 'Cucumber vs men' or something.

    Then there's the overweight fool that sues a fast food chain claiming he didn't know the food would make him fat and wins the case. "What do you mean if I consume more calories than I wear off I gain weight??" DUH! Eject that man from the courtroom!

    Another well known one.. "Oh no that coffee you sold me, marked hot on the cup was hot! I spilt it on myself because I'm a dozy clot and burnt my little handypoo.. time to call my lawyer" and said person wins.

    Nngh.. make love, not war (m'kay?). Maybe I should have stayed in bed.

    --
    --- Commission free trading & free stock up to $500 - use http://share.robinhood.com/kelvinp6 :)
  40. I hate to be harsh.. by DMDx86 · · Score: 2, Insightful

    but when you are blind, you have to live with you disability..

    While I am for making reasonable accomodations (That is what the Americans with Disabilies Act calls for) for disabled, spam is an incredible problem and I dont think we should give up our best efforts at fighting it just because a few blind people are unable to gain access. The greater good of society is served by removing spam than letting it all flow in to make the blind minority happy.

    Find a way around it.. get a friend who can see to fill out the form for you.. or call up the company that runs the webform and I bet they'd be eager to do it for you too

  41. It's *bleeping* FREE! by hrbrmstr · · Score: 4, Insightful

    Yahoo. MSN. insert-your-favourite-*free*-webmail-or-IM-service -here. All: FREE.

    For crying out loud. How much money does a site have to spend to offer a FREE service? If someone wants to open up a hearing- or sight-impaired IM or webmail service that prevents spam from being delivered, then *go right ahead*. Why should the services mentioned (OK, most of them probably could afford to do something) be *forced* to do anything when they are offering stuff for free?

    Some posts have stated that the impaired folks can choose to use services that manage to make it easier for them to exist on the Net and perform those types of activites. Why do we have to force anyone to do anything with their content when other folks can make choices of their own?

    Other posts pointed out that some of us folks who are not using Idiotic Exploder are being discriminated aganist by various sights. Hello? Clue-impaired organizations? I *just* *don't* visit them. I chose a bank who'se web site was Mac, BSD and Linux friendly. I visit sites that actually render properly according to standards and I avoid Flash sites like the plague (mentioning Flash, are those sites next on the hit list? Quick everyone hide your Java applets, the Web Content Police are coming!)

    Next thing we'll be told that we need to use only a certain select few color schemes and ensure our sites are spell-checked thoroughly before going live.

    We're doomed, absolutely doomed, as a society.

    --
    Mind the gap...
  42. Wait a sec.... by tuber · · Score: 2, Interesting

    Even more important than how blind people are inconvenienced, what about how mandatory image-recognition discriminates against people who use lynx?!?!

  43. That's an easy one to work around by nzyank · · Score: 2, Insightful

    Right off the top of my head have a few wav files like:

    'type in the second letter of the word blind'
    'now type in the third letter of the word 'January'

    What's so friggin hard about that? And no spammer's gonna have the technology to bust that for a few years.

    BTW, I haven't tested it yet, but I bet I could write some pattern recognition code that would crack 90% of those anti-spam bitmaps. Do you think spammers would pay me for that?

  44. Re:Sound? by arth1 · · Score: 4, Interesting

    The problem with these approaches are that they are broken by design. They *assume* that humans are better at sensory pattern recognition than machines, be it visual or audible. That's doomed to fail, not only because of people having varying degrees of senses, but because computers *invariably* get better and better senses.

    So not only is this approach discriminatory, but a short-term measure that won't work in the long run.

    What IS unique to humans, that machines have little or no chance to emulate and master in the forseeable future? Abstractions, perhaps? Arts? Or humour? Trivia that can't easily be answered by a machine would be one way to go.

    To prove that you're human, answer this:

    - In Alice in Wonderland, Alice fell down into a?

    - Who's the boss of the strip of land south of Canada?

    - To gain access to this site,
    please identify,
    the type of verse this text is.

    - What would be an appropriate response to "Knock, knock"?

    - What's the air speed velocity of a coconut-laden swallow?

    Even better would be questions without fixed answers:

    - What's your name spelled backwards?

    - Who won yesterday's baseball match between the Mariners and the Mets?

    - How many points did NASDAQ rise or fall yesterday?

    - What's tomorrow's date? Please reply in the form "February 13, 2003"?

    Block for a minute every time there's a wrong answer, since people are prone to error, but might accept waiting a minute more than a machine would. Add new questions every day, and drop off old ones before they can be fed into machines by humans.

    And, most important, provide a human-to-human contact method as a fallback to prove your species, if everything else fails.

    Regards,
    --
    *Art

  45. Re:Monitors. - actually... by silentbozo · · Score: 2, Interesting

    Hmm, this brings up an interesting issue. Spam must really piss people off who use screen readers. Imagine having your screen reader trying to interpret "IfVSnh All To ols you need to ''b'uild your bi z we,bsite" or "Build your own casin0 and sportsb00k in just 10 minutes.". "Casin0" becomes "Cassin-Zero" and "sportsb00k" becomes "sportsba-zero-zero-kuh"

  46. Humans are Cheap - Use "Sweatshop Labor" by grantdh · · Score: 4, Insightful

    I was just reading Simson Garfinkel's column in MIT Technology Review's June 2003 edition where he points out that if computers can't figure it out, farm it off to people - they can.

    All these "obfuscated words/sounds" solutions are geared around a pair of concepts:

    1. Spammers use computer automated systems to sign up for accounts.

    2. These solutions are near impossible for computers to figure out.

    It's all for nothing if the spammers set up sweat shop slave labor in countries where someone can be "hired" for US$0.50c per day. Just have them do it.

    One of his best ones was the concept of having a "Free Porn" service where every (x) minutes you have to answer one of the obfuscated word thingos. Of course, it's one that's been generated by HotMail and then forwarded to the porn-viewer. Bang - don't even need a sweat shop - just rely on all the people who want free access to good porn on the 'net...

    Garfinkel raises a really important issue here. All this crap just fails if you consider that there's a cheap human solution. He also notes that it's becoming *really* offensive to many to have to prove that they're a human...

    Food for thought gang - all too often are technological barriers easily thwarted by cheap human solutions (if you've ever worked somewhere where labour is dirt cheap, the last thing you consider/promote is "reducing your head count" when selling computer systems :)

    --

    I left my body to science, but I'm afraid they've turned it down...
  47. Why no "Braille" Display? by weston · · Score: 2, Interesting

    Although or blind and deaf, you're still out of luck.

    Which brings up a point... what're the only other senses left? Well, touch, taste, and smell. Taste and smell are probably not well suited to the interpretation of data... but we already know that touch can be. Braille and raised lettering on important signs is generally considered one mark of an accessible building. There's braille terminals even, as anyone who'se seen the movie Sneakers knows.

    So... why isn't there a tactile "braille" image renderer available? You've seen those toys with thousands of little small rods that you impress an object into, and the rods are displaced by it and on the other side you see (or feel!) an "image" of the object. Hook something like this up to an electromechanical device for lowering and raising the rods based on the intensity of a grayscaled image, and you've got a tactile image display. Accessibility problem solved. Even for blind/deaf folks.

    Now, once the smell-o-vision is invented, we can take it futher...

  48. Re:Monitors. - actually... by hazem · · Score: 2, Funny

    Now you're discriminating against the stupid. You can't do that - too many government employees, particularly the elected variety, would be kept out.

  49. disabled? Ask for some fucking help. by kaltkalt · · Score: 3, Insightful

    Sorry. I'm not trying to troll here, although I know I'll be accused of being horribly insensitive. Accomodation can only go so far. It can only be reasonable. If you are blind, I am truly sorry--I really am--but you are going to face some inconveniences in your life. Having to read the picture of the little word to sign up for something online is one of those inconveniences. Ask someone who can see to read the damn word for you. It's not hard, it's really easy, and there's nothing to feel bad about. If there is a tradeoff between autonomy and pride, it is only imaginary. What if the blind person is all alone and there's nobody there to read the word? Pick up the phone and call the next door neighbor or a friend. If ya don't have a neighbor or any friends, you have bigger problems than not being able to sign up for a hotmail account.

    As a side note, if they are going to sue someone, sue the spammers who make this picture-word system necessary.

    --

    Stupid people make stupid things profitable.
  50. Newspapers by blunte · · Score: 4, Insightful

    I wonder how newspapers get away with being so obviously biased against the blind...

    And radio stations are completely leaving out the deaf audience.

    Nike doesn't make shoes that fit people who have no legs.

    The list goes on.

    --
    .sigs are for post^Hers.
  51. Re:No michael means happy /. readers by Tink2000 · · Score: 2, Insightful

    For a good many visually impaired people, the whole point is that they can survive on their own as well as their visually active counterparts.

  52. Re:Monitors. - actually... by silentbozo · · Score: 3, Insightful

    Anybody who cannot see a garbled word graphic also cannot see a banner ad. For one of the sites I'm working on, that's enough to make them persona non grata on that site...

    That's kind of silly. Consider a vision-impaired user with a screen reader to render text (blind doesn't necessarily mean completely inable to see - they might use one of those screen utilities to blow a 64x64 chunk of the screen to fill a 20" monitor). Normal users might glance at a banner ad, and mostly ignore it. A person relying on a reader would have to sit through a text version of the ad being read. Which version of the ad is going to make a bigger impact? The one that's being ignored, or the one that is being read and listened to?

  53. Re:No michael means happy /. readers by Goldberg's+Pants · · Score: 2, Interesting

    I think it was Bill Maher that said "why does everybody have to do everything?" I mean seriously. Sure, sucks to be blind, but for the love of god, rather than whining about discrimination, COME UP WITH A BETTER IDEA to prevent bots registering.

    We'll ignore the obvious stupidity when it comes to filling forms in to start with. Surely blind people know SOMEONE who can see. It's not that hard to grab someone and say "can you type in what that says".

    I'm colourblind. The fire service where I used to live discriminated against me where I live by not hiring me due to my defective colour receptors, someone call a lawyer.

    I have a very rare form of colourblindness. My wife has to help with a lot of stuff involving colours (note that magic word, HELP), I failed to get into the air force due to this and my hearing... "Oh, someone call Lionel Hutz, I've been discriminated against..."

    I feel for the blind, I really do. I've had some blind acquaintances, but this is just ridiculous.

    Maybe I should sue someone because, by not being blind, I can't be a piano virtuoso like Stevie Wonder...

  54. Bad Joke: by Fallen_Knight · · Score: 2, Funny

    Well the lawyers are at it all websites should sue any blind/lynx visitors under the DMCA for circumventing ads and preventing the website from generatieng any revenue.

    (weeee my first bad joke!)