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Top Five Reliable Providers

X86BSD writes "Interesting survey at Netcraft showing the most reliable hosting providers for June. Interesting that not just the top 5 are FreeBSD but that the top 10 come from all variants in the industry."

27 of 305 comments (clear)

  1. I'd agree, but by tyrani · · Score: 4, Insightful

    I'd agree that server reliability depends on the O/S used, reliability has much more to do with the installation and setup of the server.

    So, congratulations should go out to the sys admins of those servers.

    --
    rejected (19) accepted (0)
    Is there a psychological term related to getting your stories rejected on slashdot?
    1. Re:I'd agree, but by Motherfucking+Shit · · Score: 4, Funny
      rejected (16) accepted (0)
      Is there a psycological term related to getting your stories rejected on slashdot?
      "Nogirlphrenia," of course :)
      --
      "BSD: Free as in speech. Linux: Free as in beer. Windows 10: Free as in herpes." --Man On Pink Corner in #52607549.
    2. Re:I'd agree, but by Ziest · · Score: 5, Insightful

      Agree. Long uptimes are a recipe for disaster. 2 things can go wrong 1) the system on disk has changed under the system in memory. Broken or missing shared libraries and init scripts. 2) my fav, the disks stop spinning. This is lots of fun. Try it some time. Go to one of your older machine, the one with 500 plus days of uptime. Shut it down, remove the power cord, wait 3 minutes, reattach the power cord, put your finger on the power switch. OK, gentlemen, place your bets. Will all the disks spinup? If they do not, you get to find out how good your backups really are. When was the last time you backed that system up? When was the last time you verified the backup? A simple "Put more memory into this machine" becomes 3 or 4 days of living hell as you run around trying to figure out what happened, try to reconstruct the contents of that dead disk. Fun, fun, fun.

      Anyone who allows a machine to go more than 30 days without a reboot is asking for trouble. There is a reason why mainframers have a maintenance window every Sunday.

      --
      Another day closer to redwood heaven
    3. Re:I'd agree, but by buss_error · · Score: 4, Insightful
      Agree. Long uptimes are a recipe for disaster. 2 things can go wrong 1) the system on disk has changed under the system in memory. Broken or missing shared libraries and init scripts.

      You're the admin. You're supposed to check for this. If the system isn't all that important, I may add patches without checking them on a test system, but if it's important, no patches get added until they are checked on a test system.

      2) my fav, the disks stop spinning. This is lots of fun. Try it some time.

      You're the admin. You're supposed to be doing backups. Personally, if I think there's a good chance that the drives will fail when I'm doing something ( eg: greater than .5 percent) I make 2 back ups. Tapes can break. Also, I've not seen disks refuse to spin up with out powering off for a while (more than 5 minues). Frequently, you can get the disks spinning again by (gently!) tapping them with a screwdriver. If that doesn't work, sometimes heating them with a lightbulb will work. Heatlamps work too, but you need to be careful not to overheat the drive. I also try to get drives on critical systems replaced every 2 to 3 years. RAID helps here.

      Keeping the network, hardware, OS, and applications up is important, but just as important is abuse response. There are a few hosting companies out there that do a wonderful job of keeping things ticking over, but fail absolutely at terminating abusive accounts. Hosting at one of these sites is inviting having your email blocked at the very least. Some sites block all traffic based on what's in the block lists. Part of due dilligence is checking the history of a host by checking at SPEWS, SPAMHAUS, SPAMCOP, News.Admin.Net-Abuse.email, News.Admin.Net-Abuse.Sightings, and other customer's experiences.

      I can't find my link to the dead tree report I use to check out hosting companies at the moment, but there are several very nice writeups out there that focus on choosing a good hosting/co-lo company.

      --
      Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
  2. Before the *BSD is Dying trolls start... by Anonymous Coward · · Score: 5, Informative
    According to Netcraft,
    Intriguingly, all of the Top 5 placed sites run the FreeBSD operating system
    I'm curious over the choice of the word "Intriguingly." My experience with FreeBSD has shown it to be nothing but rock-solid as a server OS. I actually prefer it over Linux these days (I was a RH-zealot for a couple of years until I "saw the light," as it were).

    What would be intriguing were if Windows had nabbed the top 5 spots...
    1. Re:Before the *BSD is Dying trolls start... by Alan+Cox · · Score: 4, Informative

      I don't see anything intriguing there. The Linux clock wraps at 497 days. It's also not "intriguing" as such because FreeBSD is an extremely stable OS.

      I am suprised AIX didn't show up in the top five I must admit

    2. Re:Before the *BSD is Dying trolls start... by swb · · Score: 4, Insightful

      I am suprised AIX didn't show up in the top five I must admit

      Are there hosting providers using AIX in their hosting environments? I would think that RS6000s would be just too expensive in comparison to blades or generic 1 or 2U x86s for hosting environments.

      I'm sure there's some popularity in ASP environments where you're providing an entire application (interface, DB, logic, etc), but for basic hosting it sounds like it'd be unaffordable to use RS6000.

    3. Re:Before the *BSD is Dying trolls start... by eht · · Score: 4, Informative

      Blame everything on the Linux clock wrapping at 497 days, well you might want to have that fixed eh?

      I'd like it fixed so it can stopped being used as an excuse.

      Or you could read the article and find it has nothing to do with anyone's uptime clock, it's by failed req% in the month of June, but that would be too hard.

  3. Hmmm... by Dark+Lord+Seth · · Score: 5, Funny

    I don't know, I think http://localhost/ is the fastest, most reliable of them all instead. Shit content though...

  4. Fasr? Reliable? by phud · · Score: 4, Funny

    Looks like netcraft needs to switch

  5. BSD by grub · · Score: 5, Interesting


    I'm a happy {Free|Open}BSD user after switching from Linux about 4 years ago. I haven't had to monkey with Alice's patches to Bob's kernel mods to run Charles' software since. This isn't a Linux slam but with the BSD family, once you have a stable system it just runs until the hardware dies. In fact I only reboot my OpenBSD boxes when there is a security hole (you know how often that is!) or big upgrade to the kernel/OS that I want, not just the Kernel du Jour.

    --
    Trolling is a art,
    1. Re:BSD by IamTheRealMike · · Score: 5, Insightful
      Isn't that true of *any* solid server OS? If you get it set up correctly then leave it, most machines will run until the hardware dies.

      I personally don't know many real Linux production servers (as opposed to bobs personal box) where the admins mess with kernel patches - ever. They normally use a stable distro, normally Debian or one of the older Red Hats, and just leave it.

    2. Re:BSD by TheRaven64 · · Score: 4, Insightful
      In fact I only reboot my OpenBSD boxes when there is a security hole (you know how often that is!)

      Yes, we do. They can't even go 7 years without a root hole in the default install. Pathetic ;)

      The thing that made me switch to *BSD, however, was not the security or the stability. It was the documentation. Nowhere else have I found such a wealth of (well written) documentation as I discovered on installing FreeBSD.

      --
      I am TheRaven on Soylent News
  6. OS is a commodity by nuggz · · Score: 4, Interesting

    Although FreeBSD made the front page, it looks like the others are also represented.

    To me this suggests that they are all capable, and the differences come from somewhere else, the setup and administration.

  7. Bzzt by Motherfucking+Shit · · Score: 4, Interesting
    If you look at the chart, 2 of the top 5 ARE running Windows 2000.
    I presume you're talking about this chart (the one linked in the story doesn't show OS), which lists the top hosting providers over the last 24 hours... Not for the month of June.

    In any case, I'm a bit skeptical of the data. They seem to be monitoring the providers' own websites, not their clients' machines or sites. For example, the 24 hour chart shows Interland listed as Win2K... That may be true of www.interland.com, but most of the Interland clients I know are either running dedicated *nix boxen, or running off Solaris virtual hosting accounts at Interland's Communitech branch.

    Regardless, I certainly wouldn't rank a host based on their ability to keep their site up. Most if not all of them serve their corporate site from a server unrelated to their clients, and the site (and server itself) are rarely messed with. This is especially true with shared/dedicated hosts.
    --
    "BSD: Free as in speech. Linux: Free as in beer. Windows 10: Free as in herpes." --Man On Pink Corner in #52607549.
  8. Machine footprint by Gandalfar · · Score: 5, Funny

    With footpring changing tactics I'll bet well soon see increase of Dreamcast based providers.

    Newsflash in not so far future: "IIS down 5% Dreamcast up 15%"

  9. top 50 are typical by jd142 · · Score: 5, Interesting

    If you look at the top 50, you get these percentages:

    20% FreeBSD
    26% Windows (NT and 2000)
    30% Linux
    22% Solaris
    2% HP-UX

    This is fairly close to the overall distribution of servers. It usually works out to about the same numbers. Currently, Apache is at 63 percent and IIS is at 26%. Which would be about right if all of the Windows boxes are running IIS and most of the unix variants are running Apache.

    So the news appears to be that the top 50 most reliable providers are, generally speaking, reflective of the whole of all providers. Which means that it isn't just the server os that makes a hosting company reliable, it's the hardware and the techs. There's no magic bullet for uptime. You can't categorically say that one os is the absolute best. You have to include the technical skills of the admins in the equation.[1]

    [1] You *might* be able to state that free/open source software is more easily secured, but I suspect that the admins running those 25 bsd/linux sites would tell you that their skills made a difference in their uptime.

  10. This is not surprising. by Krapangor · · Score: 5, Interesting

    Main difference between FreeBSD and other system is not it's very good stability but the professionalism of the user base.
    FreeBSD comes from an academic background and has much more high-profile users than any other system.
    Even the very stable Linux system is dominated by hobbyists. The default installations of non-*BSD system are usually feature laden and sometimes broken. And note that stability of the kernel is not the only issue. If you fuck your configuration then you are fucked for good. It's a common misconception that a stable kernel leads to a stable system.
    So, the pros and PhDs tend to use FreeBSD, not only for the above mentioned issues but also due to the clean design, tight codebase and modern algorithms. Note that e.g. FreeBSD was the first system with O(log(n)^2) swapping. This gives a double advantage: you get a stable system with a high-profile userbase. That's why we will always see FreeBSD on the top.

    --
    Owner of a Mensa membership card.
    1. Re:This is not surprising. by swb · · Score: 4, Insightful

      My feeling is that the main difference between FreeBSD and Linux distros is that FreeBSD is a complete *system*. Linux too often feels like a GUI glued onto an operating environment that itself is a kernel glued onto a bunch of utilities.

      FreeBSD seems like somebody paid more attention to the components, and a good number are unique to FreeBSD and not GNU parts. Even the contrib aspects of FreeBSD (gcc, sendmail, etc) are well integrated and not just bolted on.

  11. Liars!! by borgdows · · Score: 4, Interesting

    Hey, some sites of the Top 10 are lying about their OS!

    # www.nyi.net - FreeBSD
    ok

    # www.about.com - FreeBSD
    ok

    # www.nac.net - Windows 2000
    ok

    # www.interland.net - Windows 2000
    LIAR!!
    nmap -O www.interland.net gives :
    TCP/IP fingerprint:
    SInfo(V=3.00%P=i686-pc-linux-gnu%D=7 /13%Time=3F116 9B0%O=80%C=-1)

    # www.inetu.net - FreeBSD
    ok

    # www.jumpline.com - Linux
    ok

    # www.myhosting.com - Windows 2000
    LIAR!!
    nmap -O www.myhosting.com gives :
    Remote operating system guess: AIX 4.3.2.0-4.3.3.0 on an IBM RS/*

    # www.expresstech.com - Windows 2000
    ok

    # www.hostopia.com - Linux
    ok

    # www.verio.com - Solaris
    ok

    There's something rotten in Netcraft kingdom! ;)

    1. Re:Liars!! by Ascender · · Score: 5, Informative

      You say that, but I believe that netcraft detects the OS based on responses to queries sent to the webserver.

      Nmap, on the other hand, detects the OS based on the random-number sequence generation of TCP packets.

      How does this affect things? Well, if you have a load balancer or firewall that forwards the HTTP connection to another webserver somewhere, then nmap will return the OS of the firewall or load balancer, whereas netcraft will return the OS of the final webserver.

  12. Re:Win2k by Mostly+a+lurker · · Score: 4, Funny
    if a hosting company is using Win98 as a production hosting server they should be prevented from breeding.

    Do not worry. If using Win98 as a production hosting server, they would be too busy problem solving to have time to breed!

  13. You missed the point by taxman457f · · Score: 4, Insightful

    If you read the article you would see:
    A summary showing the ten providers whose sites experienced the fewest failed requests and the fasest connection times during June

    So this one is about performance, not uptime.

    So the fact that Freebsd tops out on performance *and* uptimes is pretty amazing. What I will give you that you are correct about, is the performance is highly dependent on the hardware and the skill of the techs. Uptime is not everything for sure.

    "There's no magic bullet for uptime." Well if it *is* uptime you're looking for, the closest to a magic bullet you can get is FreeBSD or BSD/OS. 5 years is a damn long time.
    essentially the top 50 uptimes ever, is fully dominated by BSD
    http://uptime.netcraft.com/up/today/top.last.html

  14. AIX for web hosting by macwhiz · · Score: 5, Insightful
    Are there hosting providers using AIX in their hosting environments? I would think that RS6000s would be just too expensive in comparison to blades or generic 1 or 2U x86s for hosting environments.

    I worked at a major telco ISP that used AIX. In fact, not only were the web services hosted on AIX, but they were hosted on a RS/6000 SP2 parallel supercomputer.

    This sounds like overkill, and in some ways, it is... but the SP2 is, in essence, a very fancy rack. Each SP2 frame has a number of nodes in it; each node is a self-contained RS/6000 system. The major difference in an SP2 node is that it has a SP Switch connection. The SP Switch is a very high speed switch fabric that allows the nodes to communicate. Combined with heavy-duty software and fault-tolerant design, you wind up with a parallel supercomputer...

    ...or one heck of a rack system that lets you run the nodes as individual servers, or in clusters, with lots of bandwidth and control.

    For a service provider that wants to lure people in with a low starting cost, and hope that turnover from downtime isn't too bad, AIX can be expensive. I used to dislike AIX, because of its reputation as "not quite UNIX." Once I had the opportunity to use it, I found that it really is well suited to many ISP tasks. AIX has inherited a lot of attitude from IBM's mainframe days. IBM's mainframes were used in "can't go down" environments. AIX has many features that share that design philosophy.

    As for the cost... as with any major manufacturer system, there's the published cost, and there's the cost you negotiate. If you are buying a whole setup, you can usually cut a deal. Of course, if you're buying major manufacturer equipment, you're already committed to paying more than you would for a white-box open source system, presumably because you want advanced features that haven't made it into OSS yet, or you want support.

    (I've found that IBM's AIX support kicks ass. When I'd call Sun, even with a Platinum contract, I'd usually get someone who'd do the same SunSolve search I already tried, then promise to get back to me some day. Calling IBM gets results... they will put as many people into conference as they have to in order to get enough subject-area experts talking to figure out the problem and resolve it, preferably on the same call. A far cry from "RTFM and then post to the mailing list!")

    The only ISP task that I found AIX had trouble supporting was INN. At least at the time I was working with it, AIX had resource limitations that caused trouble for very large INN installations. (This ISP was working with a two terabyte news spool.)

  15. Looking at the whole 50 by LooseChanj · · Score: 5, Insightful

    I see the lowest freebsd is #41. The lowest Solaris 8 is #49. Lowest linux is #48. Lowest Win2k is #47.

    Those are the 3 OSen which comprise the top 10, which has 5 fbsd, 2 Solaris 8, 2 Win2k, and 1 linux.

    Totals for the top 50 are 10 Freebsd, 15 linux, 8 Solaris 8s, 2 'Solaris', 12 Win2k, 1 NT4/Win98 box admin'ed by a crack smoking monkey, and a lone HP-UX. (I know missed one somewhere, but screw it...I'm not recounting.)

    Now, what does this tell us? There are FreeBSD users at the top and bottom. Same for Solaris 8 and Win2k. Linux too. OS doesn't really seem to be much of a factor. Hardware and network reliability I would expect to be more relevant.

    My conclusion? The people who chose these things, along with the OS, and setup and maintain them, to land themselves in the top 5 must have made better decisions than the rest. That the people who chose the most reliable hardware and networks also chose FreeBSD...well, it only goes to show. :-)

    --
    Mix the failings of Usenet with the shortcomings of the World Wide Web and the result is slashdot.
    1. Re:Looking at the whole 50 by Mastoid · · Score: 5, Funny
      No matter what you say, *someone* will disagree.

      That's not true.

      --
      I had an argument...with the person here at the university that teaches OS design. I wonder when I'll learn --Linus
  16. Too Close to Call by GoRK · · Score: 4, Insightful

    When you start getting into the territory of best uptime and fastest response between all network providers in the entire world, the game simply becomes too close to call, and the ordering of the hosts becomes simply the luck of the draw (that's why not one month of this set of NetCraft statistics is very consistent with any other month) Without monitoring statistics from both inside and outside for all these networks, it is virtually impossible to rank them all.

    Just because some provider responds to a DNS or web query 1ms faster than the next guy doesn't mean they are a more reliable provider. Maybe they just have fewer customers and, thus, a little bit smaller DNS database or more room to 'spread out' the users between different machines. I know netcraft monitors from various geographical and network-isolated locations on the Internet, but the law of averages doesn't help them much here. Say they monitor from 100 hosts and one of those 100 hosts has a "connection reset by peer" type TCP (RST) error due to a local router (ie not the provider's problem) doing a DNS query and it logs a time of 100ms instead of 15ms and one failed attempt? It might not happen to the other guy's host monitored even 200ms later.

    Netcraft would have to be monitoring from very large numbers of machines (100,000+) to even come close to being able to tell the difference between these networks from outside. I have a feeling most all of them on the list are very good and reliable, and aside from uptime, reliability means more than the response time of your DNS or web servers. No matter what OS or network gear you use, when you introduce redundancy and failover, you necessarily introduce more equipment and more complexity that will slow things down an inconsequential amount at the gain of another '9' or whatnot.

    Anyway, the point is, don't take the order of this list too seriously. The fact that any company is on the list means they have made a serious effort to provide a good and reliable network.

    ~GoRK