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Cheap Dial-Up ISPs Gain Ground

prostoalex writes "PC World takes a look at the proliferation of sub-$10-per-month Internet service providers and notices that the market for low-priced dial-up access is actually up in this weak economy. The low rates, with $4.75 per month quoted as the cheapest, are not abundant with features, and many of the dial-up providers don't give you an e-mail account or Web space, but it seems to be a plausible option for many. But reliability is a big issue, since 'about 20 of the startup ISPs [...] shutter within a year.'"

34 of 209 comments (clear)

  1. Its a ploy! by Uart · · Score: 5, Funny

    The Broadband companies and the Internet Porn companies are teaming up to get people to buy broadband connections for faster porn access.

    They get them hooked via these cheapie dial-up outfits, then migrate them over to the cable or DSL when the porn addiction sets in.

    --

    Opinionated Law Student Strikes Again!
  2. With recent net-zero advertising... by risk-dev · · Score: 3, Funny

    saying that you can get DSL-like speeds, i'm sure Joe Sixpack will get in on that $9.95 a month deal in a hurry.

  3. Travelers by awerg · · Score: 5, Interesting

    I travel a lot and would love a cheap international dialup account. No frills, just a connection. With yahoo, hotmail, VPN, web access to corporate email I do not need webspace or an email account. Now, If I could find a way to bypass those annoying hotel sur-charges for phone calls.

    --
    -- Andy
  4. Logon by Talisman · · Score: 4, Informative

    All you need is a way on.

    As for e-mail, you can use Hotmail, Yahoo! or any of the other hundreds (thousands?) of free e-mail providers.

    Or, use Cyber-Rights for free, SECURE, e-mail that isn't gleaned by the hosts for marketing info.

    Newsgroups? groups.google.com

    If you have a way onto the 'Net, all the other stuff can be had for free.

    Tal

    --

    "Study your math, kids. Key to the universe." -The Archangel Gabriel
    1. Re:Logon by Talking+Goat · · Score: 3, Informative

      I would like to say, however, that the only real major provider of satellite "broadband" (I use the term loosely) is a terrible provider. DirecWay... I don't know if they just don't care if their customers hate them, or what.

      The biggest problem DirecWay has is the relative unreliability of their system. It is constantly plagued by DNS server outages, proxy problems, and oftentimes leaves it's customers to use dial up until whatever the problem is "clears up". Not to mention that the latency is so high that most FTP's disconnect unless you have the ping on the server set to something around 900-950ms.

      The customer service is deplorable. DirecWay decided to outsource their phone techs to an outfit in India or something, and there is absolutely no way to get a problem solved with those guys. Between the unintelligible attempt at English language and the silly level of technical incompetence, you end up just not calling them for anything. I've called twice, over simple things such as needing POP3 server info and whatnot. I didn't get that info, and figured out that if you want to get anything done with DirecWay, you have to figure it out for yourself.

      But honestly, I (kinda) knew about these problems before I signed up. I had done research on DWay, but I just needed faster downloads. Faster uploads don't happen with DWay, expect about 45kbps. Just check out the satellite forum on Broadband Reports; you'll read the horror that we live with.

      The only other provider in the US (that I know of) is Starband, but from what i hear the service is just as shoddy, but with even lower speeds. I can't testify to that for a fact, but it seemed like the lesser of the two providers, so I went with DirecWay. Fortunately, I'm moving soon, so I'll be sending this stupid dish back to DWay and getting on a real broadband connection. All the rural folks? Start praying for a massive nation-wide fixed wireless solution... Satellite ain't gonna do it!

      --

      + G to tha Izzo, A to tha Tizee, Talking Giz-oat, Ya'll Bettah Feel Me... +
  5. This is news ? by Anonymous Coward · · Score: 5, Informative

    Nothing new in the UK - we have pay-as-you-go zero subscription dial-up ISPs. Had them for ages, due to the funny way non-geographic calls are charged. The receiver gets a cut, that's how these ISPs make money.

    And frankly, the average browser user still only eats about 4kbit/s of bandwidth - you don't need broadband for many uses!

    1. Re:This is news ? by The+J+Kid · · Score: 3, Funny

      you don't need broadband for many uses!

      Shhhhhh! Have you forgotten where we are?

      --
      Moderation: +4. Modded 70% Funny and 30% Overrated. 100% Saturated.
    2. Re:This is news ? by tyagiUK · · Score: 5, Interesting

      I've recently gone from ADSL (1.5Mb/s symmetric) back to 56k dial (on a pay-as-you-go account) due to a house move out in to the countryside. To be honest, apart from when there is more than one person using the link, it's perfectly adequate for Web (on relatively graphics-lite sites) and Shell access. The only downer is larger downloads which I can do at work and then just copy over at home on the Wireless/Wired LAN. I've also found that it stops me wasting nearly as much time on the 'Net doing "pointless browsing"!

      --
      Contribute to the online videogame encyclopedia: GamerWiki
    3. Re:This is news ? by Nermal6693 · · Score: 4, Informative
      We had a similar system here in New Zealand, where calls were charged in some obscure way that the ISPs were making money from people dialling up. Telecom (the telco that owns all the lines) had some obscure deal with Clear (the competition, who use Telecom's lines) where if a Telecom customer called a Clear customer, Telecom would pay Clear something like 2c/min. We had about 5 completely free ISPs (which used Clear for their dialup lines) - you just dialled up and used the net! No ad banners, no platform restrictions, or anything. Telecom simply paid Clear for all the calls, who then passed the revenue onto the ISPs (Clear's a "good" company). Unfortunately, Telecom revised their interconnect agreement with Clear, and these free ISPs have disappeared.

      Anyway, a standard dial-up account costs around US$12/month here. I have a 128k DSL account that costs around $35/month (half to the ISP, and half to Telecom, who owns all the exchanges). I wish it was faster but Telecom has decided that if you want anything faster than 128k, then you pay by the MB :( This pricing structure hasn't been revised for 4 years, but they're introducing movies over DSL later this year and will hopefully update the prices then.

      I'm sure this was a really interesting rant :)

  6. Cheap? by Da+Fokka · · Score: 4, Informative

    In Holland we've had free dial-up ISPs for several years. They earn their money because of contracts of KPN, the main dutch telephone provider.

    1. Re:Cheap? by WegianWarrior · · Score: 5, Interesting

      It is the same here in Norway. In fact, only idiots actually pays a montly fee, unless they a) have it thru their job (meaning the company picks up the bill) or b) has broadband and thus ain't using the telephonewire for access.



      For the benefit of our US friends who may wonder how the ISP can survive giving away free service with a usefull numbver of perks (e-mail adresses by the handfull, webspace and so on), lemme point out two things that explains why. Firstly, we pay by the minute to use the phone, no matter if we call grandma or to connect to the net. Secondly, the major ISP in Norway are also telcos...

      --
      Everything in the world is controlled by a small, evil group to which, unfortunately, no one you know belongs.
    2. Re:Cheap? by knarf · · Score: 3, Insightful

      Well, you might not have to pay a subscription fee to the 'free' ISP's in the Netherlands (and elsewhere in Europe), but you DO pay by the minute through the phone bill. In the US, local calls (like those to your ISP, with a bit of luck) are free, so the price in the US will end up lower for anyone using more than, say half an hour, of net-time a day.

      I live in Sweden, where everyone seems to have broadband. Everyone, except for those who live in areas forgotten by Scanova (the only company which is allowed to install equipment in phone exchanges). I use a 'free' ISP, but end up paying more than I'd pay for broadband for dial-up...

      --
      --frank[at]unternet.org
  7. Here's a plug for mine by AvitarX · · Score: 4, Informative

    Here is a plug for the sub ten dollor ISP I use

    www.flex.com

    It kicks ass. Good News Access, webspace with no transfer limits (if abused reasonable measures will be taken).

    Domain hosting.

    No automatic billing (web form, pay as you go).

    Nation wide Dial-up

    My favorite though is Server side SpamAssassin filtering. I have my e-mail unobfuscated on Transgaming, and have signed up with a few companies, still no spam.

    There is no Customer service (but great help pages and user supported forums). has a disclaimer saying that it is for the techsavy and will not accept current AOL users.

    I currently use them for the occasional times I need dial up, and to host my email with good spam filter, and still don't feel too gyped.

    --
    Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  8. Not being an economist by tarquin_fim_bim · · Score: 3, Insightful

    the market for low-priced dial-up access is actually up in this weak economy

    ..but wouldn't this be for the same reasons that supermarkets have a higher turnover during an economic downturn? Or would you expect people to be more extravagant with their limited resources?

    1. Re:Not being an economist by Metaldsa · · Score: 4, Insightful

      Yep, and this is all normal because its a business cycle. People don't want the truth that recessions and booms all come and go. Our last boom was the biggest non-war boom EVER. People today think that the economy should never stop going up and when it falls back slightly (because www.loafershoes.com is valued more than small countries) then they want a fall guy (Alan Greenspan and Bush look like the guy for it right now).

  9. Free UK ISPs by madaxe42 · · Score: 3, Interesting

    We've had free ISPs in the UK for years now, such as Freeserve etc., which are profitable because they receive a proportion of the call charge (local rate call, nation-wide), rather than it all going to the telco. Also, there are a few which had 0800 numbers (free numbers), and rely on advertising banners. While living in the states, I was somewhat bemused by the complete abscense of free ISPs, and still can't understand why they can't operate on the british model, surely it isn't *that* difficult to set up a deal with AT&T, or whoever they're connected to. Ah well, just my .02$.

  10. Its not the "economy" by Anonymous Coward · · Score: 5, Interesting

    Its the incubent telcos who are milking profits form old technology.! Look at countrys like Japan, South korea, Sweeden. 10, 20 even 100Mbit connections for less than DSL in the usa. Look at Australia, Greece and Ireland as examples of incubents at their worst.

  11. In Australia by Talez · · Score: 5, Informative

    There has been a boon of cut-price, unlimited dial-up and DSL accounts through a wholesaler called Comindico.

    You basically set up an account with them, order so many lines at each pop and they place lines at each pop on a nationwide number or local number.

    The VISPs can then value-add to that service (news, webspace, email) or sell it as ultra cheap internet access (as low as US$8.95/month in some areas).

    While the quality varies from ISP to ISP, they are usually fairly reliable so long as your ISP has ordered enough lines.

  12. Never Returning to Dial-Up by dollar70 · · Score: 5, Insightful
    I'm sorry, but dial-up was just too painful. Thanks to broadband, I don't worry about having a bunch of $extra features$ on my phone service to make sure I don't miss a phone call, I don't have to wonder if line noise is the culprit when webpages don't load quickly, I can download iso's, mp3's, and other files greater than 5 megs without annoying disconnects, and I get the added joy of not needing to pay extra to have some webserver space because now I can run my own!

    No, dial-up was fine when it was the only kid on the block, but as long as non-proprietary, always on, broadband is available in my neck of the woods, they can drop the price of dial-up to $1 a month, and I'd still have to pass...

    Well, maybe if I ever needed a traveling backup...

  13. roaming access? by lingqi · · Score: 4, Insightful

    it's cool and nice to have sub-10 dollar ISPs, but unless I can use them *everywhere*, they are pretty useless to me.

    case in point - ATT worldnet, despite being a fairly expensive option, allows me to dialup in most cities around the world. Which means that when I can get to a payphone in Japan with a data-port, I get internet. This is not so much a big deal now that I live here and have interent on my cellphone, but man does it save your life on business trips.

    But - then we get back to it - when back in the US, the service comes in mighty handy.

    so, i am all for cheaper service (I think ATT worldnet is more expensive than the 12Mbit fat-pipe advertised on /. a few hours before), but if it's not portable, what's the point of dialup?

    --

    My life in the land of the rising sun.

  14. Why is this a surprise? by NoNeeeed · · Score: 5, Insightful

    None of the things touted in the article as problems with these services are an issue for most people.

    No e-mail account - Well most people I know don't use the account of their provider, most have webmail accounts instead, because they can access them at university/work, and they can keep them if they move ISP.

    No newsgroups - Well, usenet has become very unimportant to most people I know, and those that do use it (such as myself) will probably use Google-Groups instead.

    No web space - Seriously, how many people are bothered about that? Yes, a lot of people might cobble together a quick web page, but it is still too complex for most. Besides with all the services providing free web space (even if it does have adverts) who needs space from their access provider.

    Many people end up with all these things, which they are paying for but never use, because quite often the free services are better (and you don't lose them when you move ISP).

    The only real negative points about these services is the dial up modem speed, but then for many, many people, that is plenty fast enough.

    Looks to me like these services have worked out what it is that people really want, a connection to the internet at a price they can afford. There are enough free services on the web to make up for what is missing, so why pay for it.

    Yes I know that having fast always on is nice (I'm on a 1meg cable connection) but for many who don't need to use the internet in the same way as I do, dial up is fine.

    Paul

    1. Re:Why is this a surprise? by Wansu · · Score: 3, Informative


      No newsgroups - Well, usenet has become very unimportant to most people I know, and those that do use it (such as myself) will probably use Google-Groups instead.

      Most people don't know what newsgroups are anyway. They think the web is the internet.

      --
      Wansu, th' chinese sailor
  15. Who needs NetZero? by usotsuki · · Score: 4, Informative

    I prepaid $54 for 6 months of Internet access from System Resource in Niagara Falls. They're a small operation - only serve a two-county area - but they're easy to set up, and they kinda-sorta support FreeBSD and Linux. (I can connect both from Linux and Windows.)

    That, for the math-impaired Slashbots, is $9.00 a month. With no proprietary software (no software at all!). Take that, NetZero and your proprietary, ad-driven, Internet Exploder-based dialers!

    I'm sure if you look, you'll find something similar in your own areas.

    -uso.

    --
    Dreams, dreams, don't doubt dreams, dreaming children's dreaming dreams. Sailor Moon SS
  16. WiFi by DigiShaman · · Score: 4, Interesting

    Hopefully, WiFi should make connecting to the internet from around the world a painless alternative to dial-up. Of course, I would expect small charges to access them. But I don't see why you couldn't have 1 hour access for a few bucks. That should be enough time to grab your e-mail and small documents over VPN to the local drive.

    --
    Life is not for the lazy.
  17. Hard to be an ISP... by Lumpy · · Score: 5, Informative

    Espically dial-up. I ran one back in the mid 90's and the 56K technology drove me to sell my customer base to a rival. non 56K dial-up is very easy to get running and maintain. if you can get users happy with 28.8 as a MAX then you can do it... espically cince T-1 connectivity is now cheaper at $690.00 per month for a 3 year lease PLUS your Backbone ISP fees... you're looking at around $900.00 a month for a cheap connection to support about 50 dial in modems. make that around 10 users per modem and you just might make it for that dial-in node.

    if you HAVE to have 56K dial in lines then your modem costs just skyrocketed massively from $250.00 per modem to almost $700.00 per modem as well as your dial-in line costs. Making your operating costs basically double for that node.

    I don't envy anyone in the dial-up biz anymore. customers calling to bitch about connection speed that dont understand why their wiring in their house or neighborhood is crap and causing part of it. and if you inch past the 10 users per modem you start getting complaints about busy signals.

    undercutting to $4.95 sounds like a dot.bomb sales model. as that is making the margins too close for comfort.

    --
    Do not look at laser with remaining good eye.
  18. Survivability? by Gossy · · Score: 4, Insightful

    Is the survival prospects of the company that important in this case?

    Alright, it's a bit of a hassle if they shut down to go find a new one - but if you aren't using them for hosting your email or webspace, it's not such a disaster if the company only lasts a year before folding!

    Like some other posters have already mentioned, we've had free ISPs in the UK for years. Since we pay for local calls, the ISP cut a deal that gives them a percentage of the amount we pay for calls.

    Along came the deals where you could pay so much to BT a month to not pay for internet calls, and then you usually had to pay the ISP monthly too. They have made it simpler now (although you can still do it the old way), so you just pay the ISP for flat rate access.

    The trouble is though, too often I've found the old "You get what you pay for" is very much true with ISPs. We used to pay £40 a month (£20 to Demon, £20 to BT) for our flat rate ISDN access [it'd be the same amount if we were on 56k, incidently], and the service, reliablilty and speed were fantastic. I've had a lot of people come complaining to me that BT (the ISP), Freeserve or whoever were appauling, but refuse to pay a bit more for a better service. Of course, lots of people can't afford it (we were lucky - ours was company paid for), but when looking at the cheap deals people need to realise they may have more problems connecting due to it being oversubscribed, the service may be slow, and support poor.

    Then again, cheap bad internet is better than no internet, so it might bring connections to more homes.

  19. I'm happy with access4less.net by newtronic · · Score: 4, Informative
    Although I have a cable modem at home, I use access4less.net when I travel. I don't use the pop mail they give you, instead various webmail clients work for me. Hotmail, my cable ISP, and a few others. 24/7 tech support, which I've never needed. No software to install.

    It's only 5.95 a month. I don't have any interest in them, other than being a happy customer. It's nationwide, but I did find one place they didn't support with local dial up: the outer banks of NC. Access4less.net

  20. Re:Correct, but... - Re:Logon by Surak · · Score: 3, Informative

    On what server? Using your *dialup* account? You can't be serious!

  21. Cost cutting by NeoSkandranon · · Score: 4, Informative

    There are several of these uber-cheap ISPs operating in my area. In fact, I have a neighbor who went with one particular one, which I was convinced was a bad idea. As it turns out, the service is reliable, decently quick (56k) and something like 12USD a month. Turns out though, one of the ways they cut costs is--no tech support. Whatsoever. If you need help, you have to call the fellow (it works like a reseller program, one guy resells for a national ISP) who set you up and hope he is clueful

    As for cutting off the other things--webspace? It doesnt cost you anything until someone actually puts a website up. Of the thousands of customers we had when i worked at an ISP, only a bare handful of individuals, plus most of the business customers ever bothered to learn how to FTP (or "publish" if you're a frontpage person)

    --
    If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
  22. Access4free.com by dheltzel · · Score: 4, Informative

    This is hard to beat for low usage folks: http://www.access4free.com
    - No ads
    - works fine on Linux
    - first 10 hours a month are free
    - next 10 hours are $1/hour
    - free again after that (max $10/month)
    - no use, no charge

    I setup my inlaws with a NIC (Larry Ellison's stepchild) and access4free for low-cost,low-maintenance access to email and IM.

  23. iPass is pretty good for international use by dcavanaugh · · Score: 3, Informative

    We have it and it works for our international travelers. iPass also has US domestic service, but the pricing is about $5/hr, which is a bit steep for anything other than occasional use. Unless you have a huge number of users, you probably need an iPass reseller, such as Worldhook.
    For those who need international dialup, there is no reason to be paying a monthly charge, because nobody offers flat-rate international service.

  24. Free? Re:It's free in Sweden by cascadingstylesheet · · Score: 3, Funny

    Free, for $1.50 an hour?

    I know we have a lot of definitions of "free" on Slashdot, but ...

  25. I had this back in 1995... by Trolling4Dollars · · Score: 3, Informative

    ...until the money grab happened. I was signed up with a local small ISP that provided excellent service for $9.95 a month. It came with POP3/SMTP/NNTP unlimited access and a static IP for running a server. I loved it. But after about two years, as their customer base grew, the service was harder to dial into. Then they expanded their modem pool (or PRI, not sure which) and the service was easy to dial into again. However, not long after that the customer service/support began to suck. They added a phone menu that made it harder to reach support and invariably got you to a clueless dork who couldn't trouble shoot a burnt lightbulb. Finally, after about 2.5 years, they merged with another ISP from a neighboring city that was growing. That ISP was soon bought out by a larger ISP in another state and BAM! the rates went from $9.95 a month to $21.95 a month. With no announcement. I just noticed that my debit card was getting more taken out of it per month after the big company took over. This big predatory company took over several of the smaller ISPs in my area that had been offering internet access at decent prices and jacked all of them up. Eventually, you either had to accept the $21.95 a month or do the ISP jig as new low cost ISPs came and went (every few months). I could afford the $21.95 a month but I did so grudgingly. Internet service shouldn't be expensive at all, especially now. The minute I could get DSL and actually get something worth what I paid for, I did. I am now a happy Speakeasy customer. :) Although I fear that they may fall victim to what my original inexpensive ISP back in 1995 did. They provide the least expensive DSL so far that is Linux friendly and allows you to run servers.

    Just so folks know, the big bad ISP that took over my original ISP was CoreComm. In general, they REALLY blow. The last straw for me was when they took away my static IP without telling me. They also took the e-mail address I had since 1995 and "gave" it to someone else in their home city. Then they claimed that this person had the address all along which was complete bullshit. So... to anyone who works for CoreComm, I can't tell you how much your company sucks.

  26. Re:Correct, but... - Re:Logon by Surak · · Score: 3, Funny

    so what you're saying is that you're connected to the Information Supercowpath? :)