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Recall of Segway Announced by CPSC
mshiltonj writes "The Consumer Product Safety Commission has announced a voluntary recall of the Segway human transporter. The hazard is that under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle, or continues to ride after receiving a low-battery alert."
some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle, or continues to ride after receiving a low-battery alert.
or if the rider is fresh from a tennis match with Poppy, rushing to an appointment to bomb some unsuspecting nation back to the stone age.
I'm much funnier now that I'm a subscriber.
If you continue to ride after the low battery alert, it's your own dumbass fault if you get hurt.
It's like saying it's Fords fault your engine died because you didn't check your oil.
Gibble: Descriptive of an emotional state in which one's mind is scrabbling for some purchase on reality
It looks like there's going to be 3 very dissapointed people out there.
Perhaps the most interesting thing in this recall is that it provides information
about the total number of Segway's out there: 6,000. Given that Amazon
sells them about $5,000 that means that there are $30M of Segways out there.
Of course many were probably sold below that price and Segway LLC will be sharing
that with the retailer, but still not bad for scooter.
Second, interesting thing is that the problem is fixed by a *software upgrade*
and not something physical.
John.
I love the imagery involved in this..
*VROOM* *VROOM* *put* *put* *put* *creeeeek* *thump* OW!
Heh
For every problem, there is at least one solution that is simple, neat, and wrong.
Damn. Nobody ever recalled a poor boy's bicycle because it fall sideways when the riders energy runs out.
The Solution in Search of a Problem that is the Segway is inherantly unstable, and has to burn power just to stand still (balancing at an unstable equilibrium point).
That when the power starts to drain, the device becomes unstable (as the motors no longer have enough power to keep it upright after a mild upset) is hardly suprising, and indicitive of the fundimentally stupid design (but fantastic engineering) that is the segway.
Test your net with Netalyzr
Toyota recalled all cars manafactured since the start of the company. Under certain circumstances, when speeding up, ignoring a warning about a cliff and not braking, the car might fall down from a great heigth and kill the occupants. According to Hiyasuka Miamoto, official Toyota spokesperson, the recall will be effective immediately and no new cars will be produced "untill people stop being so fucking stupid!".
Moral of the story; warnings are called warnings for a reason.
Hate me!
You misunderstand the market for this device. It is basically a wheelchair targeted at old people that can't walk very well, but still would rather be in a standing position (because, let's face it, most of the world is set up for people of average height). Young people are not going to buy them because they are too slow and too expensive. However, the same people that consider riding a golf cart around a golf course to be good exercise just might buy or rent them...
"Freedom means freedom for everybody" -- Dick Cheney
In other news, bicycles around the world have been voluntarily recalled. It seems that if the rider stops moving their feet, the bike could potentially tip over. A minor flaying of the skin has also been reported to occur during such accidents.
Oops, damn, there goes another pedestrian....
Making trouble today for a better tomorrow...
Yes, I think we can put off 'redesigning our cities' for a bit, untill they sell a few more of them.
If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
I don't find it interesting that a software upgrade fixes the problem.
Software upgrades are the cheapest fix for any system problem. This is why they are almost always required by devices. We (companies, not specifically Segway) can ship products early with solid hardware and must less solid software because the cost of fixing problems in software are so minimal.
This software fix probably just shuts down the scooter earlier before the battery runs all the way out. A few cars do the same with gas so that people are driving at 70mph don't loose power breaks and stearing when the engine starts studdering.
Hardware fixes can often cost more then direct replacement of the product. A simple printer circuit board rework could cost $50 each to just disassemble a product, cut a trace and reassemble it. That doesn't include the cost to ship the product back to the manufacture or to a rework house somewhere in the US.
Flash is cheap and almost all companies use it to fix sw problems in the field and work around hardware problems.
Funny what happens when your amazing balancing anti-walking machine runs out of juice. And once you've picked yourself up off your ass/face, you get to lug your 90lb, $5000 machine someplace safe.
The humble bicycle, as if there was any doubt, clearly reigns supreme in this class of transportation. For getting around town comfortably, get a comfortable bike. For working around the warehouse, get a work bike or trike. And if you would like the electric assistance without your vehicle becoming useless when the battery runs out, get an electric bike. It's just that easy people.
---If you can't trust a nerd, who can you trust?
The decision we made when we designed the thing was based on the idea that people would stop riding it when the battery low light came on. Since then we've realized a few things:
1) People treat battery low as "still works under all conditions" as they might if it were a gas tank. But the battery is unable to deliver the instantaneous power needed to go over certian obstacles when partially discharged.
2) The battery low signal is set too low, since even a mild partial discharge will not supply enough instantaneous power for critical maneuvers.
3) Li-Ion batteries are dieing in a pattern which we did not expect. The processor needs to assume there is less power available than what it was previously calculating.
Upshot: The software "upgrade" will give you about 10 minutes of ride time on a full charge before turning on the low battery light, then the alarm. Shortly thereafter the unit will stop in place and use its remaining power simply to stay upright.
Internal memo: Design an "upgrade" battery pack that doubles the range to 20 minutes! We'll make a killing!
-Adam
Yeah, it was funny when Quayle couldn't spell "potato."
But not half as funny as your even-more-illiterate attempt to spell "broccoli."
Third grade called. They have an opening for you.
Do all the Segway owners with atrophied leg muscles and rotund asses get a loaner unit while their unit is in for repair?
It would be simply cruel to expect them to transport themselves under their own muscle power due to a defect in the Segway.
A better analogy would be, wouldn't they recall cars if your car steering and brakes failed every time the "low gas" indicator went on.
You're almost there. The equivalent situation for a dead Segway battery would be a gasoline engine with no gasoline.
I've been (un)fortunate enough to run out of gas in a car as well as while riding a motorcycle, and I can tell you when you're out of gas in either one (especially if you're in a freeway situation, which I was lucky enough to be in while riding a nearly-empty motorcycle) it is completely unsafe. No gas, no power. No power means you can't keep up, and suddenly the 5-10 feet between you and the other cars seems way too close. So if I, as a driver, am too careless/stupid/whatever enough to ignore the gas light and keep driving, how the hell could I make any claim that it's the auto manufacturer's fault if I get plowed into by other freeway traffic? I think this is similar to the Segway situation, because they're giving you a warning alert, so it becomes a discretionary issue with the individual.
I'm curious to know what Segway intends to do with the units that are sent back for the recall. My guess is that they'll simply modify the Segway to shut down if the battery is low.