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Where Are The Founders Of The Dial-Up Revolution?

RIMBoy writes "The Atlanta Journal-Constitution recently tracked down the founders behind the dial-up modem revolution. The founders of Hayes Micromodem set the standard with their AT Command set. While Dennis Hayes finds himself inducted into the Computer Industry Hall of Fame, at the same time he is broke (with a stop as a bar owner) and trying to find the next big thing. Dale Heatherington cashed out early and has dedicated himself to several projects, including ham radio."

44 of 295 comments (clear)

  1. Easy by Anonymous Coward · · Score: 5, Funny

    They're waiting patiently for the web to load.

    1. Re:Easy by TowerTwo · · Score: 4, Interesting

      Having been in this business since about the same time as Hayes, Katz and others you obviously have no idea what the difference between a acoustic coupler modem to, 300 baud, to 1200 baud, to 2400 baud and what we have now meant. Hayes was the standard after acoustic coupler. It defined everything up to 19.2k. When their designed reached the speed where I could not type fast enough to keep up, they changed the world.

      Don't think about the web, think about your keystrokes think about those who saw they could send much more then just text for the first time.
      (Never mind sending a 1 meg file for 60 minutes).

      Tower

    2. Re:Easy by drix · · Score: 5, Funny

      I'm came bit later than the truely nostalgic crowd, but I do distinctively remember as an 8-year-old my trusty Hayes 1200 baud modem with its distinctive metal case and red LEDs. I think I tried to download 600k Wolf 3D about 7 times over two weeks... frickin' Ymodem-G with no error tolerance whatsoever. I'd leave it downloading when I left for school and my mom picked up the phone every time. Finally someone gave it to me on a floppy... and that was how started learning about virii :)

      Them were the days

      --

      I think there is a world market for maybe five personal web logs.
    3. Re:Easy by The+Salamander · · Score: 4, Informative

      man motd
      man login

      touch ~/.hushlogin

    4. Re:Easy by i81b4u · · Score: 3, Funny

      1200 baud!!??? Back in my day we had to use two sticks and a log to pound out binary code and hope to God that someone on the other end of town heard us! Young wipper snappers.......

  2. Come to think of it by BillsPetMonkey · · Score: 4, Funny

    Where are the founders of the broadband revolution?

    Working in bars, claiming benefits etc. etc.

    --
    "It's not your information. It's information about you" - John Ford, Vice President, Equifax
  3. think about it.... by neo8750 · · Score: 4, Insightful

    what would our world be like this technology wouldn't of been explored and helped along the way. i highly doubt the internet would be where it is today let alone any other form of technology.

  4. well duh by rootofevil · · Score: 5, Insightful

    the revolutionaries never make any money. they care too much about their ideas to be hardassed enough to profit. its always the people who come around later that just see a business opportunity.

    --
    turn up the jukebox and tell me a lie
    1. Re:well duh by RealProgrammer · · Score: 3, Insightful

      For years and years, Hayes defined modem technology. Far from being "too hardassed to profit", they were too profit-oriented to meet the market. They failed to make their products cheap enough for the home user, so USRobotics and other clonemakers won the modem wars.

      --
      sigs, as if you care.
  5. Too bad about these guys.... by overbyj · · Score: 4, Interesting

    Certainly, hooking up on a modem was one of the things that made my computer cool compared to other people that didn't have one. Those were the days when you would dial up some BB and hear EEEEE aaaaaa iiiii shhhhhh oooo bong bong bing (you get the point....)

    I remember cruising along with my 1200 baud modem why others were stuck with 300 baud! Too bad that these guys are now out in the cold (figuratively speaking, though maybe for some, literally) because it was modems that people used to first connect to the internet, not DSL or cable. Modems unfortunately will become nothing more than a tale that we can tell our grandkids about many years from now.

    "Back in my day, we didn't have these fancy wireless petabit connections. We had to use 300 baud modems over the telephone (uphill, both ways by the way!) and we liked it!"

    --
    No trees were harmed in the composition of this; however, numerous electrons were inconvenienced.
    1. Re:Too bad about these guys.... by Elwood+P+Dowd · · Score: 3, Informative

      Those were the days when you would dial up some BB and hear EEEEE aaaaaa iiiii shhhhhh oooo bong bong bing (you get the point....)

      Ah, but if you concentrate you'll remember that before 56k (or maybe 28.8) modems, it didn't do the boing boing noise at the end. It ended with the static sshhhhhhh, (and maybe had a short even "aeaea" tone or two over the static), and then cut out. The boing boing sound was a shocking late development in modem handshaking art.

      --

      There are no trails. There are no trees out here.
  6. Ah, the dialup days... by Anonymous Coward · · Score: 5, Funny

    I remember sitting eagerly in front of my 386, waiting for a single GIF from the adult door of the BBS to download at 1200bps. Then it always turned out to be something crappy that I wasted 5 minutes to download. Porn in those days was so difficult!

    That damn callback verification feature always woke up my mom in the middle of the night when I was cruising the BBS's for porn... Thank god for these "always on" connections!

    --
    Rate Naked People at FuckMeter! Not work safe (unless your boss likes pr0n)

    1. Re:Ah, the dialup days... by caluml · · Score: 4, Funny

      Do you think that broadband has contributed to peoples attention spans becoming shorter? Because, now that pages load faster than I can click, I get annoyed more quickly if a page takes slightly longer to load. I'm tutting if Google isn't there in 1 second, and clicking again, and again, to punish it for its....
      I'm bored now.

  7. Funny how these people go in pairs... by JohnGrahamCumming · · Score: 5, Interesting

    Just look at:

    1. Hayes: Dennis Hayes stays with company, guy who did the technical work, Dale Heatherington, leaves
    2. Microsoft: Bill Gates stays with company, guy who did the techincal work, Paul Allen, leaves
    3. Apple: Steve Jobs stays with the company, guy who did the techincal work, Steve Wozniak, leaves

    So seems like techies have all the fun: start a company, keep a low profile, get rich, and then quit. That way the techie gets to spend the rest of their lives with enough money to just hack!

    Sweet.

    The story was meant to be a sad reflection on Hayes-the-man, ended up making me feel good about being a geek.

    John.

    1. Re:Funny how these people go in pairs... by Tackhead · · Score: 4, Insightful
      > The story was meant to be a sad reflection on Hayes-the-man, ended up making me feel good about being a geek.

      Hear, hear.

      Don't get me wrong, they're both hackers, and I'd be honored to buy either of 'em a beer. But the most inspirational thing of that article was seeing that Heatherington didn't just get out with the cash -- but that because he took the money and ran, and lived within his means, he's still hacking hardware for the sheer fun of it.

      Before I grow up, I wanna be like Heatherington.

    2. Re:Funny how these people go in pairs... by hondo77 · · Score: 4, Insightful
      Agreed. Heatherington has now become my idol:

      While Hayes dreamed of empire, Heatherington dreamed of quitting.

      It's one of life's paradoxes that those who are most able to accumulate lots of $$ are those who are least able to enjoy it. It's nice to find someone who can enjoy it.

      --
      I live ze unknown. I love ze unknown. I am ze unknown.
    3. Re:Funny how these people go in pairs... by JimBobJoe · · Score: 3, Interesting

      The story was meant to be a sad reflection on Hayes-the-man, ended up making me feel good about being a geek.

      Indeed, it is interesting...the comparisons are interesting as well.

      *Gates likes to surround himself with really bright people and good managers. Hayes, according to the article, tried to run everything himself.

      *Jobs was a brillaint visionary all by himself. His problems in his early years stemmed from bullheadedness and personality conflicts. I suspect getting older has tamed him.

      *Hayes would have had a good sum of money if it had not been for two very messy divorces.

      Now he's being raked over the coals in child support (which I suspect was set to a level that reflected his original high net worth.)

      The whole issue with child support is so ugly that I'm coming around to the idea that you would have to be a fool to father children. Get em snipped now, you'll save yourself a lot of hell in the long run.

      That, or I'll start a company that would collect insurance premiums now and protect you from child support payments in the future. That could work.

  8. BBS Documentary by jkeegan · · Score: 5, Informative

    It's been covered on slashdot many times so I'm sure people will remember, but there is a BBS Documentary in the works.

    The history of such revolutions should be documented for future generations to learn from.

    --

    ..Jeff Keegan
    seven syllables explain TiVo: kee gan dot org slash ti vo
  9. Legal, not technical by AtariAmarok · · Score: 4, Informative

    I remember reading that the 56K limit was legal, not technical (and that this legal limit is actually something like 53K:

    "In the U.S., the FCC places a power ceiling on phone lines of -12dbm average per 3 second interval. X2 modems work within this by restricting throughput to 53kbps in the U.S. X2 modems can theoretically work at 56k, although they are constrained to operate 5% slower than this in the U.S. (Some users have reported occasional connections past 53kbps.)"

    (from this page

    --
    Don't blame Durga. I voted for Centauri.
    1. Re:Legal, not technical by blogboy · · Score: 5, Informative

      I worked for R&D at US Robotics for the first 56K rollout. Cots in the lab, X2 coffee (twice the grounds) as I used to call it, all week and weekend, to beat Rockwell to the punch. And we did. The first batches of course hit in mid-40's but steadily improved. Rockwell would *report* 53K or so but the actual thruput was far less. It was one of the last great times in R&D I had. Line noise is the limit. It explots the digital switching on the network. Good times.

    2. Re:Legal, not technical by Burdell · · Score: 5, Informative
      The "53k" limit was a problem with the way X2 worked. Blaming it on the FCC is just a marketing scam; the fact is that the US Robotics engineers couldn't make X2 hit 56k and still work within the pre-defined limits of the telephone system, so they tried to blame someone else.

      Lucent's 56k system could actually do 56k and stay within the limits, but the v.90 standard didn't use Lucent's technology for that.

      As to why nothing is more than 56k: that is all that a standard voice line (or POTS line, for Plain Old Telephone System) can do. A POTS line is carried within a DS0 (the base channel of the phone system), and a DS0 is 64k. You can't get all 64k though, because many voice lines use "robbed bit" signalling that takes one of every eight bits to handle switch communication. Getting 56k at all requires that one end be a digital line (ISDN BRI or PRI or channelized T1); you can't push 56k through the analog to digital conversion otherwise.

      The "what's next" for the telephone system is already here; it is DSL. DSL uses different frequency bands that are not used for POTS lines but that can be carried over the same copper reliably (more or less). However, DSL is not a switched circuit like a modem connection; the DSL frequencies are pulled off the line (by a DSLAM, DSL Access Multiplexer) before the line connects to the regular phone network. So, you can't "dial" a different DSL provider or your friend's house; you can only be connected to one service (and any changes require a call to the DSLAM owner, usually the phone company).

      The other "what's next" was ISDN, which would give you the full 64k channel (because signalling is always done on a separate dedicated channel with ISDN), or 128k if you use both channels (the base ISDN line is a BRI, which has 2 64k data channels plus a signalling channel). However, ISDN use was slowed because it was complicated to configure (you couldn't just plug a phone in and use it), required all new equipment, and even the telcos really never understood it well (so when there was a problem, it could take weeks to get it fixed).

    3. Re:Legal, not technical by blogboy · · Score: 4, Informative

      Yes, I remember that X2 analysis feature, don't remember the commands tho :) The USR BBS were X2 Total Control racks. Part of the negotiation is a line analysis phase, which was used to determine the best protocol to use (that's the bonging noises testing for 56K capability.)

      I think the V.FC couriers needed a daughterboard upgrade in order to support the X2/56K code; the V.34's just needed to flash update their ROM. USR supported the hell out of their Couriers--they knew who their important customers were IMO.

      The Whitney was USR's most reliable platform. You could tell what board you had by the last few numbers of your modem's serial number. I think if it ended with 00 you had a Whitney.

      Don't know the Courier daughterboard name. There was no Houston IIRC. The modem names were based on Harley Davidson motorcycle names (Courier, Sportster) Not sure where the internal board names came from...

      HTH

  10. Broad Band Revolutionaries by AtariAmarok · · Score: 5, Funny

    Do you mean the great girl bands of the past? The Supremes, the Ronettes, or even the GoGos?

    Check "VH-1 Where Are They Now?" to find out the fate of those great Broad Bands of the past.

    I know about "Heart". They look like Roseanne Barr now.

    --
    Don't blame Durga. I voted for Centauri.
  11. I got my Multitech 300 Acoustic coupler out by teamhasnoi · · Score: 4, Informative
    and dialed until I found this AT command Set

    Relive the good ol' days at textfiles.com

  12. Re:56K limit... by crow · · Score: 4, Informative

    Because that's all the bandwidth there is.

    Most calls get digitized by the phone company, and the 53K modems take that into account to get almost all of the theoretical bandwidth. I know someone will correct me, but I think that most phone calls are digitized as 64Kb data streams. There may be some overhead in that, lowering the theoretical maximum throughput.

    Of course, if all the phone companies upgraded their equipment to some different standard, they could probably support significantly higher data rates. But then again, isn't that called DSL?

  13. XModem by wombatmobile · · Score: 3, Interesting

    Everybody who knows Hayes remembers Ward Christensen's Xmodem file transfer protocol.

    This was Ward in 1980. I wonder where he is now?
  14. Don't forget this by NDPTAL85 · · Score: 3, Interesting

    I know people like to gloss over this stuff but it needs to be restated.

    Gates and Jobs were both programmers in their own right. Just because they didn't STICK with the hardcore tech side doesn't mean they were never there to begin with.

    Gates coded early versions of Basic software/DOS and Jobs coded Atari games and helped manufacture the first Apple's.

    --
    Mac OS X and Windows XP working side by side to fight back the night.
  15. Re:56K limit... by mdmarkus · · Score: 5, Informative

    Between the Central Offices, the connections are digital and multiplexed. The amount dedicated to each channel is 64k with 8k used for switching information. So while it's possible to run better than 56k over a phone line pair (DSL does it at least for limited distances), once you hit the CO, the 56k limit comes into play.

  16. In lieu of the vi vs. emacs debate... by RevMike · · Score: 4, Funny

    I'm proud to initiate the Xmodem vs Kermit flamewar.

    Let's get ready to RUMBLE!

    Extra points for anyone who can segue smoothly into an Anti-Bush/Anti-US rant.

    1. Re:In lieu of the vi vs. emacs debate... by Anonymous Coward · · Score: 4, Funny

      Kermit is so fucking typical of you government types. Send a bit across the wire. Ask everyone if it's okay. Send another bit. Anyone got a problem yet? Sure, if I accidentally pick up the phone during a Kermit transfer, my session will still be valid. But you're throwing the baby out with the bathwater! It's too fucking slow! You'll never get the data! You gotta use something like Zmodem which gives the best compression.

      It's just like the airports now-a-days. President Bush has made so many regulations I can't even ride the plane! I checked in and went through security, and I was supposed to fly out at 11:40. But they oversold and gave me a seat on a different airline at 12:40. By the time I got to the other side of the enormous government-run airport, it was 12:30 -- and they didn't have any George Bush agents to search through my belongings _again_ to make sure that I still wasn't a crazy terrorist. So I missed the plane because George Bush wants too many intrusive, redundant regulations! Throwing the baby out with the bathwater, that's what I call it. I wish Bush had learned from the whole Kermit debacle.

    2. Re:In lieu of the vi vs. emacs debate... by angst_ridden_hipster · · Score: 5, Funny

      OK. I'm always up for a challenge...

      Dude, XModem sucks! Use ZModem! But whatever you do, don't even think of using Kermit. After all, if you remember Operation Sundevil back in ... what was it ... '92? Someone from Steve Jackson Games explains to a Secret Service guy that Kermit's a 7-bit protocol, and they raided the shop because "only a hacker" would know that (that is, after the SS figured out that Kermit wasn't a specific person). Gives you some insight into the United States intelligence services, doesn't it? Talk about oxymorons... and hey, while we're on the subject of morons, what about the Chimp In Chief, eh? I understand he went to Iraq for Thanksgiving ... great. Piss off the Kurds by bringing Turkey into the whole situation...

      --
      Eloi, Eloi, lema sabachtani?
      www.fogbound.net
  17. Dale Heatherington by chroma · · Score: 5, Insightful
    I've met him a few times at Robot Battles, where we both compete. Dale is the only guy I know of who not only builds robots, but also:
    1. makes his own radio control system
    2. builds his own motor controllers
    3. winds his own motors
    --

    Your design to a real part online: Big Blue Saw
  18. I also bailed out.... by Lumpy · · Score: 3, Informative

    Back in 1995/1996 when 56K modems were becoming the rage I also folded shop and sold my mid-sized ISP that was serving 2 cities. Hayes modem cards in a 19 inch rack chassi were the standard then, 33.6 was the MAX you could get on a good day and ISP's like me that spent the long dollar for the real modems instead of a pile of crap sportsters like one company I remember you could get that speed. (I started as an ISP when 14.400 was the fastest you could get.)

    56K killed it for most of us... T1's required for incoming lines as well as horribly priced interfaces for the 56K dial up side made it impossible for the medium/small guy to survive. the Small towns I was going into and started out with 3-4 modems now had a minimum of 24 incoming lines because of the T1 requirement. each dial in node now doubled all it's costs for operation and quadrupled it's costs for equipment.

    Dial-up died when 56K came around.

    --
    Do not look at laser with remaining good eye.
  19. Hey bartender! by Anonymous Coward · · Score: 4, Funny

    I was in that bar once.

    To get his attention, you'd to yell: +++

  20. So you could say that ... by Gothmolly · · Score: 4, Funny

    That 56K killed the dialup star?

    --
    I want to delete my account but Slashdot doesn't allow it.
  21. And for all the college boys by Anonymous Coward · · Score: 4, Insightful

    After reading some of the pompous replies in the recent Linux Certification topic, it's worth pointing out that Heatherington was not a 4-year CS major:

    The company was recruiting people with master's degrees and Ph.D.s. Heatherington had a two-year degree from a technical college. "I think he felt funny having that kind of horsepower looking to him for guidance," Hayes says.

    Keep that in mind when you sit there complaining about all us 'pseudo-engineers' that didn't have the cash to get a degree, but had the brains to make a difference in computing.

  22. Re:Where are they? by real+gumby · · Score: 3, Informative
    They're still trying to connect with their 2400 baud modems.
    Err, cute joke, but old modems were 110 baud (also speed of a teletype, i.e. TTY). Later 300 became popular, but really took off (so to speak) with 1200 baud. I think Hays' first modem was 300 baud.

    I also remember using "split" modems which were asymmetric -- 1200 downstream and IIRC 150 upstream -- which prefigure today's ADSL.

  23. Marriage is killing the guy by zymano · · Score: 5, Insightful

    He's not a millionaire anymore with ex-wives taking most of his income. Kind of sad. No wonder people aren't getting married anymore.

  24. Laugh if you must... by EmbeddedJanitor · · Score: 4, Interesting

    Sure dial 1200 or 2400 is up is slow, but back then we made good use of the stuff, mainly by doing direct host dial up rather than IP (not that there were a lot of ISPs back then). First up, no IP wrapper overheads. Second, you used text terminals - no graphics. Real work was more than just a theoretical possibility.

    --
    Engineering is the art of compromise.
  25. Ah yes, my first smartmodem by renehollan · · Score: 3, Interesting
    ... a 300 baud direct-connect beast made by Hayes. Plunked down some CA$420 at the time.

    I didn't have a computer (yet), but it was a joy to type the appropriate AT commands from my MIME I video terminal (complete with lower case character set!) instead of having to dial the phone.

    Before I had a real computer (a homebrew SWTPC 6809-based clone running Flex), and WAY before I had an IBM PC clone, I built a 6809-based SBC with 4K EPROM, 2K RAM (IIRC, it may have been more, but not much), and three serial ports. I wrote a monitor program for it so I could enter code, in hex, by hand (later, I would write a cross-assembler on Concordia University's CYBER 835 mainframe in Pascal, that spewed out S1S9 records that the monitor could read).

    One of the first programs (hand assembled at the time), was a "RAM-dialer": it would control the Hayes Smartmodem to repeatedly dial one of a set of numbers until it got a data connection -- see in those days most BBSes had one phone line. Bliss!

    Ah, the nostalgia of the early to mid 1980s.

    --
    You could've hired me.
  26. Ward Co-INVENTED the BBS! was Re:XModem by netringer · · Score: 4, Informative
    Everybody who knows Hayes remembers Ward Christensen's Xmodem file transfer protocol. This was Ward in 1980. I wonder where he is now?
    Ward Christensen is right here!

    More importantly, as I've mentioned Ward, with Randy Suess, also INVENTED THE BBS when this very same Dennis Hayes sent them one of his original 300 baud autodial/auto-answer modems.

    Ward will tell you fun details like why CBBS looks for the modem's RING result and then sends the ATO to make the modem answer. CBBS never puts the modem into auto-answer mode.

    Why? So that if the CBBS program wasn't running happily, the caller wouldn't waste money on an answered phone call to a BBS that wasn't working.

    Ward takes more credit for CBBS than the MODEM* protocol because MODEM was written quickly to fix a problem (sending program files to Randy over the modem-modem link) but CBBS was planned. Ward says MODEM was a response "like a sneeze" He doesn't like taking credit for a sneeze.

    * - The real name of the protocol is MODEM. Ward's original MODEM comm program had an option to auto-receive files,. XMODEM was MODEM with the option. When you're the first you don't put in version qualifiers.

    --
    Ever dream you could fly? Get up from the Flight Sim. I Fly
  27. As they say... by arashiakari · · Score: 5, Insightful

    The pioneers get the arrows, the settlers get the corn.

  28. Re: very insightful and interesting by King_TJ · · Score: 3, Interesting

    I think there's a LOT to be learned from analyzing this combination of personalities.

    While it's true that the techies seem to "have all the fun" in these scenarios - it's also equally true that the techies needed the business-oriented/business-building personalities of their partners, in order to get themselves into a situation where their contributions became valuable enough to allow them to leave with a big "wad of cash".

    Really, after reading the Hayes/Heatherton article, it appeared to me that Hayes' biggest reason for eventual disaster was a lack of any inventive/R&D motivated people working for him after Heatherton bailed out. Certainly, Hayes achieved all the brand name recognition and marketplace respect a tech. company could ever want. Properly run, his company could have been building, say, the #1 most popular DSL and/or cable modems used today.

    I think Apple Computer thrives for exactly this reason. Steve Jobs is acutely aware that his company has to innovate -- never imitate. He may not be the mastermind behind any of the ideas, but he hires the types of people who can create cool looking and working devices/software.

    The trick is, if you're going to be a "Hayes", keep hiring new "Heathertons" as your earlier ones get burnt out or want to move on.

  29. 'Twas a famous victory... by DrDeaf · · Score: 3, Interesting

    The Dial-Up Revolution?

    The AJC reporter writes about Hayes and Heatherington, "making it easier for millions of people around the world to connect to the Internet." Perhaps the reporter didn't know there was anything before the 'net.
    With all deference and due respect to their accomplishment, if we frame the discussion as a "Revolution"... "around the world", then Hayes and Heatherington did build the revolutionary weapon, but the trigger was squeezed by a fellow named Tom Jennings and a few of his friends. That was the shot heard 'round the world.

    Hey! How many here can tell us their nodelisting? Hands?

    Cheers!

    --
    Reports of my deaf have been greatly exaggerated.