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Qwest Launches VoIP Trial

prostoalex writes "Qwest Communications International, a local phone operator covering 14 Northern and Western United States, launched its first Voice-over-IP trial in Minneapolis/St.Paul area. 'The future of voice communications will be based on the Internet', Qwest's CEO was quoted as saying." Also in the news: some vague plans by AT&T to use VoIP as well.

122 comments

  1. Why bother with quest or at&t by panxerox · · Score: 1

    when you can just get the roger wilco game communication software and communicate by voice during UT2003

    --
    "It's so convenient to have a system where everyone is a criminal" - A. Hitler
    1. Re:Why bother with quest or at&t by timjdot · · Score: 1

      This is silly. People just use IM. That does voice and more. Phones are living dead technology. Only analysts and old people do not see this. Like B&W TV and cassettes you can tell your g.kids about them. Of course, the new "phones" will actually be computer with video cameras like what the cell companies are trying to get to now.

      Only the US legal system that makes it illegal to do phone-to-PC (AFAICT) is keeping those crooks in business. Wree it not for that, I would not need a phone.

      --
      Expect Freedom.
  2. AT&T Is ALWAYS vague by Anonymous Coward · · Score: 1, Interesting

    They'll take forever to get an offering out, but it will be the most reliableand dependable!

    1. Re:AT&T Is ALWAYS vague by Anonymous Coward · · Score: 0

      I would look for this in Florida and Texas as early as January.

  3. Dialup over VoIP? by talexb · · Score: 5, Funny

    How soon till be start hearing about people using dial modems over VoIP phone lines for Internet access?

    1. Re:Dialup over VoIP? by jthuck · · Score: 1

      You mean MOIP? Or V.150.1? Already in the works...

    2. Re:Dialup over VoIP? by Tmack · · Score: 1
      People already do....

      There was even an issue with 56K compression due to the way the voice packets are generated. The main use is for secure systems like banks that required modems to access, or more generally credit card machines and security systems. Some people still dont have much of a clue and we get trouble tickets every now and then with problems using modems, esp. w/AOL (even though the way our service works, the bandwidth of the T1 not in use by voice can be used via the etherenet port on the router for inet access).I know this cause its part of my job, setting up the VoIP service for our customers.

      TM

      --
      Support TBI Research: http://www.raisinhope.org
    3. Re:Dialup over VoIP? by Lodragandraoidh · · Score: 1

      Can't mod you up - so I'll just ditto what you said - VOIP customers will have broadband available to them which will obviate the need of a modem for internet access.

      --

      Lodragan Draoidh
      The more you explain it, the more I don't understand it. - Mark Twain
    4. Re:Dialup over VoIP? by n3z0rf · · Score: 1

      I have done that to test my modem before nothing like conecting to the internet over.

  4. that's all well and good... by Anonymous Coward · · Score: 0


    But WHERE is the fiber to the home??

    1. Re:that's all well and good... by grub · · Score: 1


      They're delivering it with your flying car next week.

      --
      Trolling is a art,
    2. Re:that's all well and good... by I_Want_This_ID · · Score: 3, Interesting

      only in very limited housing developments. And here in the twin cities, those developments often get sued, because the fiber to every home in the area runs voice, data, and cable programming; the telco's & cable operators don't like their turf being stepped on.

      I had a friend that had to go and testify in defense of the development she was moving into because of this very reason.

    3. Re:that's all well and good... by cabingirl · · Score: 1
      Considering that DSL wasn't even available in my neighborhood until a few months ago (years after other parts of the cities), I don't think VOIP will be available to me either, even though I ostensibly live in the "Minneapolis/St. Paul Metro".

      However, I wouldn't switch to Qwest DSL just to get VOIP. I don't know if that's a requirement or not - the Qwest site is sorely lacking in details.

      --
      I could kill you, sure, but I could only make you cry with these words
    4. Re:that's all well and good... by princewally · · Score: 2, Informative

      I've had full access to all of Qwest's services. That's probably because I live 2 miles west of Minneapolis, but I don't want their service.

      They have horrible customer service, lousy phone service, and they use creative billing practices. I had to double check every bill and call to complain at least every other month.

      For a while, we ditched the land line completely for cell phones. Then, McLeod USA started offering residential lines in our area. We signed up, and now we have a landline cheaper and more reliable than Qwest could ever hope for.

      --

      -
      "Vengeance is fine," sayeth the Lord.
    5. Re:that's all well and good... by Qrlx · · Score: 2

      However, I wouldn't switch to Qwest DSL just to get VOIP.

      Don't switch to Qwest for anything, ever.

    6. Re:that's all well and good... by I_Want_This_ID · · Score: 1

      I considered McLeod for land line service, but the way the structure their packages made it vastly more expensive for what I wanted.

      I wanted a land line & caller id. They offer land line alone for a good price but the quoted price for land line & caller id (and many many other services because caller id is only available in a big ass package) came to almost $45/mo as opposed to my $35/mo from quest and I get voice mail for that as well.

    7. Re:that's all well and good... by princewally · · Score: 1

      We skipped the big package. Caller ID just isn't that important to me. I was sick of dealing with Qwest, and McLeod's reliability and customer service would be enough for me to pay the higher price, anyway.

      --

      -
      "Vengeance is fine," sayeth the Lord.
  5. Analog by panxerox · · Score: 1

    data (phones) or Digital data (voip) its all data. Except of course apparently where the RIAA is concerned where its ok to copy analog (fm stereo) but not digital (cd).

    --
    "It's so convenient to have a system where everyone is a criminal" - A. Hitler
    1. Re:Analog by Steve+Franklin · · Score: 3, Funny

      "its all data."

      "Hello, emergency? There's a man trying to break down my front door with a chain saw!"

      "We apologize for the inconvenience, but this program is not responding. Please reboot your telephone and try again."

      --
      Hic iacet Arthurus, rex quondam rexque futurus.
    2. Re:Analog by October_30th · · Score: 0, Flamebait

      That's yet another reason why it's good to own a gun at home and to know how to use it.

      --
      The owls are not what they seem
    3. Re:Analog by Anonymous Coward · · Score: 1, Funny

      Ok try this:

      "Hello emergency? I just fell down the stairs and broke both legs. After I woke up, I dragged myself across the floor."

      "Please reboot your phone, blah blah blah"

      Now, perhaps you'd like to use that gun and shoot yourself like a horse when you break your legs, but I'd rather have a working phone. :)

    4. Re:Analog by mugnyte · · Score: 1

      My phone service goes down more than my ISP. I've been able to chat to people over cable modem while my phone is dead from a storm.

      If said burgler cut your phone wires, you not know it until you picked up the phone. If your IP-based phone was cut, it could let you know immediately with a type of alarm.

    5. Re:Analog by Anonymous Coward · · Score: 0

      Umm nice try crack head.
      VIOP has mandated up times by the FCC
      Tell you what, you stay with Quest and almost everyone else will go along with the flow of tech. If you want to joust at windmills it is no skin of my nose but your still a moron.

  6. Telemarketers by haystor · · Score: 5, Insightful

    Am I the only one that doesn't want VOIP to lower costs so that telemarketing can be outsourced to less expensive countries? At least now there are costs keeping the telemarketing volume below the spam volume. That, and they can usually speak English.

    I don't want everyone that can hook a phone into the internet to be able to call me.

    --
    t
    1. Re:Telemarketers by penguinoid · · Score: 1

      On the other hand, we might be able to make blacklists for telephones. Heh.

      --
      Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
    2. Re:Telemarketers by Anonymous Coward · · Score: 0

      Good point, but what's there to prevent you from writing a smaprt filter like SpamAssassin that would figure out whether the caller is your long-lost girlfriend or a Chinese vacuum cleaner salesman.

      Since all your calls are now data anyway, it will just take time for someone like Microsoft to come up with rules for Outlook where if any message includes "sir" and "won", the message would be discarded.

    3. Re:Telemarketers by DeepDarkSky · · Score: 2, Informative

      Hate to tell you, telemarketers are already using VoIP to lower the costs and doing it overseas. They don't have to wait for telcos to do that. My company, though not a telemarketing company, but has call center presence in other countries, make extensive use of VoIP.

    4. Re:Telemarketers by Lxy · · Score: 2, Insightful

      You're one of those people who tries to outlaw cool things because they might be used for terrorism, aren't you?

      VoIP is here, it works, and it's cheap. May as well get on board.

      --

      There is no reasonable defense against an idiot with an agenda
      :wq
    5. Re:Telemarketers by sisukapalli1 · · Score: 1

      Keeping costs higher so that the industry stays in business is nothing short of charity. It's worse, infact, because the common people will be bearing the burden while the execs of these telco's will be golfing.

      This is a very odd society indeed, where a single mother that has to go to two jobs to make ends meet, but corporations can be given a really cool deal.

      S

    6. Re:Telemarketers by haystor · · Score: 2, Funny

      I don't want it outlawed.

      I want the cost of calling me to be too high for telemarketers to afford. If its too high for my in-laws to afford too, that's a bonus.

      I'm getting a 976 number.

      --
      t
  7. So, by w.p.richardson · · Score: 5, Interesting
    Can the telephone company-like regulation and tax of the internet be far behind?

    I don't think so.

    --

    Curb CO2 emissions: Kill yourself today!

  8. So, let me get this straight by Anonymous Coward · · Score: 5, Funny

    I need a phone line from the telephone company so I can get DSL so I can use VOIP to talk to people over the phone?

    1. Re:So, let me get this straight by DeepDarkSky · · Score: 2, Informative

      Yes. Vonage does exactly this. Although it can work over cable as well.

    2. Re:So, let me get this straight by netringer · · Score: 1
      I need a phone line from the telephone company so I can get DSL so I can use VOIP to talk to people over the phone?
      Exactly!

      Keep that in mind the next time you read or hear some pundit saying the local telcos will become obsolete.

      --
      Ever dream you could fly? Get up from the Flight Sim. I Fly
    3. Re:So, let me get this straight by jthuck · · Score: 1

      Theres two ways to look at this:
      - Second (third, etc) phone lines can be VOIP and thus cheaper
      - There's no reason you "must" have a phone line; its just a requirement the phone companies make sure they get in on the picture. Perhaps down the road, when VOIP has a firm position, we could see lawmakers finally split up the ownership of lines compared to the the services provided on those lines. Why isn't my local phone company leasing the lines from some regulated infrastructure provider?

    4. Re:So, let me get this straight by Tmack · · Score: 2, Funny
      No, no, no

      You need to get the phone line so you can get the DSL service so you can get the VoIP so you can use your modem to dial AOL and use your RogerWilco headset to talk to people across the room doing the same thing....

      tm

      --
      Support TBI Research: http://www.raisinhope.org
    5. Re:So, let me get this straight by hackstraw · · Score: 1

      Ha!

      My question is do we have to pay money for this? Maybe there is something I'm missing, but isn't VOIP the same thing as any other TCP/IP application? I don't pay my ISP for other TCP/IP services individually (email, web, news, streaming radio, etc), so why should I have to pay for low quality streaming voice signal?

    6. Re:So, let me get this straight by Prior+Restraint · · Score: 1

      Why isn't my local phone company leasing the lines from some regulated infrastructure provider?

      Because your local phone company is a regulated infrastructure provider.

  9. I know a few Quest survivors... by Chordonblue · · Score: 1

    ...I mean, customers - who would be thrilled just to get more than 64k ISDN at home. Maybe they shouldset their sights a little more realistically, eh?

    --
    "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
  10. Changes the meaning of local calls. by junkymailbox · · Score: 1

    hmm .. this will be a good time to make a local call to china. woo hoo!

  11. Well, yeah.... by BWJones · · Score: 4, Insightful

    'The future of voice communications will be based on the Internet',

    How long did it take these guys to figure this one out? VOIP has been around for a while now and a number of folks have been using it rather successfully. We have been using iChat to video conference from North America to New Zealand for remote collaboration for a while now leading me to wonder which companies are in control of all that excess fiber bandwidth that is sitting around.

    --
    Visit Jonesblog and say hello.
    1. Re:Well, yeah.... by Lxy · · Score: 2, Interesting

      Qwest is milking this for all its worth.

      Last night one of the local news stations basically gave Qwest the credit for inventing VoIP. They made it sound like Qwest is some amazing visionary company, ignoring the likes of Vonage who offer the same service for cheaper.

      I'm glad to see that Vonage and Qwest are now competing, should be an interesting fight and (hopefully) a win for the consumers.

      --

      There is no reasonable defense against an idiot with an agenda
      :wq
  12. Latancy by penguinoid · · Score: 4, Interesting

    I bet the Internet Phone will cause an immense improvement in latancy. (Unless people enjoy speaking with several milliseconds latancy).

    --
    Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
    1. Re:Latancy by jthuck · · Score: 1

      Echo Cancellation and Jitter Buffers routinely introduce delays well over 200ms, and it's usually undetectable by the callers (unless they are sitting next to each other). It will likely result in more providers correctly using QoS, but I doubt you'll see changes in latency.

    2. Re:Latancy by Anonymous Coward · · Score: 0

      Nope it won't. You cannot increase the speed of light. The routers might get faster, but latency will be there. Its even there in your phone line. And by the way, its "latency", not "latancy".

    3. Re:Latancy by p.rican · · Score: 1

      Vonage has already had issues with dropped calls because their voice traffic is going over "The Internet". AT&T is claiming their VoIP calls will be routed over a separate data network...I'd link to the original AT&T article but it was on NYTIMES (reg req'd). I have VoIP at home through unstablevision (Optimum Voice) and it's been working very well for me.

      --

      /. --"Demented and sad....but social" -Judd Nelson

    4. Re:Latancy by DonGar · · Score: 1

      When I first got my hands on a Sparc workstation, I played with voice over the network (basically network catting from /dev/au to /dev/au). It worked 'okay' for not much effort, and was a lot of fun.

      I started trying to contact the phone company to find out how much latency their network had (just dialed 0 and started asking). I kept getting bounced up the chain until I finally got a manager that said the information was classified. It was funny, because I couldn't decide if she meant "I don't known and don't want to find out" or if she really thought that it should be a secret.

      Since I described what I had done with the computers and said I was trying to compare to the real phone network, they may have really been afraid of the competition.

      --
      plus-good, double-plus-good
  13. Well - duh! by Jeppe+Salvesen · · Score: 2, Insightful

    VOIP will radically cut costs for the Telco - the equipement used to operate the internet is much cheaper per byte than the equipment used to operate a traditional phone service.

    I'm just really surprised they haven't caught on before now.

    --

    Stop the brainwash

    1. Re:Well - duh! by gl4ss · · Score: 1

      well.. they have been transferring the calls over the longer distances for years over voip like protocols(for a really long time the only part the signal travelled in analog has been the final landline to the subscribers house).

      -

      --
      world was created 5 seconds before this post as it is.
    2. Re:Well - duh! by leerpm · · Score: 1

      Yeah, but if you think that the lower costs are going to lead to lower prices, think again.

      No, what we need is municipal-owned fiber networks with open-access to all types of service provider.

    3. Re:Well - duh! by FatAlb3rt · · Score: 1

      Tell that to packet8 - $20 per month, unlimited local and long distance. It isn't the telephone company offering lower prices, but VoIP in general leads to more $$ is your pocket.

    4. Re:Well - duh! by Anonymous Coward · · Score: 0

      Well, I work for a big telco, and I can tell you that it's very well studied. VoIP doesn't cut costs, it cuts revenues (because users expect to pay less) so in the end you put new infrastructure basically to earn less and cannibalize your primary service. It's not a big deal, is it?

      That's why they are not offering VoIP until a significant portion of the market demands it, and are willing to switch from their traditional operator. This is what is happening now with Vonage or Skype, that's why we see big telcos starting to offer VoIP.

      It is a cascade, once one telco shoots, the others can't afford to be late. Expect to see an avalanche of offerings in VoIP.

  14. Since telemarketers by panxerox · · Score: 4, Interesting

    would be transmitting over the internet could they be sued using anti "spam" laws? i mean spam is afterall spam.

    --
    "It's so convenient to have a system where everyone is a criminal" - A. Hitler
    1. Re:Since telemarketers by Icarus_SFX · · Score: 1

      Or hack your VoIP box so you can just 'drop' their connection, when they try to make a call to you....

      Hmmmzzz maybe a loopback to their own IP would be nice to ...no, make that tenfold :-)

    2. Re:Since telemarketers by mntgomery · · Score: 1

      Not unless the generally accepted definition of spam is changed. Currently, spam is considered to be the inappropriate attempt to use a mailing list, or USENET or other networked communications facility as if it was a broadcast medium by sending the same message to a large number of people who didn't ask for it. Mass junk E-mail. -University of Arizona Library

      Since telemarketing is a one-to-one call, it probably wouldn't be covered without some sort of alterations to existing laws.

      --

      This comment was generated by a squadron of trained super elite albino ninja chickens for you.
    3. Re:Since telemarketers by phouka · · Score: 1

      It's voice-over-IP, not voice-over-Internet. There isn't a guarantee that a VOIP call will be entirely, or even partially, routed over "the Net".

  15. Still has issues... by dakkon1024 · · Score: 5, Insightful

    Cable vision has done something similar, which worked out well, but there are some interesting problems. When the power goes out, you're out of luck. Even with a UPS if the power is out for a few hours, not much you can do about it unless everybody buys a home generator. Also, they where denied 911. Meaning that there is no 911 service because it wasn't deemed reliable enough to host one. Small problems, but you still seem to need another phone just in case.

    1. Re:Still has issues... by DAGr · · Score: 1

      Practically everyone has cell phones now, so I don't think that the emergency issue is that big of a deal. Especially with the super cheap phones with no minutes or the prepaid phones you can keep for months on end w/o using once. My only worry would be the elderly, or anyone who's not quite as current on their technology. But, they wouldn't have VoIP anyways. so...

    2. Re:Still has issues... by Tmack · · Score: 1
      911 service depends on the carrier. The company I work for has the required 911 trunks, so all our customers DO have 911 access. Its not an issue of reliability (after all, how reliable IS your cell phone??), rather an issue of the service provider having the physical resources to setup the access trunks properly. For VoIP providers that use your internet connection, this is difficult because unless you tell them, they dont really need to know where you are geographically, and therefore your 911 call could get routed to the 911center on the other side of the city/state/country.

      tm

      --
      Support TBI Research: http://www.raisinhope.org
    3. Re:Still has issues... by bs_02_06_02 · · Score: 1

      Cable TV, in order to communicate 2 ways, installed a multiplexor at the neighborhood level. This mux doesn't have redundant power. Most people don't have battery backup for their TV sets, why would CableTV bother to provide battery backup for their stuff?
      They weren't planning ahead. They never thought to support 911/traditional phone services.

      If you had power at your house, with most DSL, it would still work. DSL equipment (in most cases) is powered by the same central office power that runs the analog voice switch. The problem is, you need to provide power to operate your modem, the computer, router, VoIP box, etc. In some cases, a DSLAM is installed in a hut near the neighborhood, and may occasionally suffer from a power outage.

      --
      -- No sig for you!
    4. Re:Still has issues... by (H)elix1 · · Score: 1

      why would CableTV bother to provide battery backup for their stuff?

      Actually, I believe they do have a battery pack. In the part of Minneapolis I call home, ice or wind storms will break a power line now and then. My net access is via a cable modem, which hangs off my UPS with some other gear. Last time my fridge was dead, but my net connection alive. An hour or so later we passed one of the road runner trucks parked next to a box and found they were running a generator... not that it mattered by morning.

      I agree, however... why? Might be a service level thing, but I would not give them that much credit.

    5. Re:Still has issues... by hotgiraffeloving · · Score: 1

      Vonage has 911 available. It requires an action by the user, which is a smart thing. The user has to request 911 service and fill out a form detailing the address they want to report when dialing. So it's a little annoying that you have to go through the motions to set it up, but it's smarter than just assuming the billing address is the source of the 911 call.

  16. Who pays for long distance? by -Grover · · Score: 2, Interesting

    It's been over a year since I've had to pay for a long distance phone call by the minute. Almost every cellular plan has free long distance included with it. Between that, e-mail and AIM/ICQ et al. for communication, the consumer is becoming less and less likley to actually pick up the phone and make an hour long phone call across the nation. It's too expensive...

    Instead of dialing 10-10-982-21-121321-1231242342 before every call, just pick up your PC handset. Besides that, you'll have the advantange of being able to have your computer monitor incoming calls, allowing you for customization of when your phone rings, who goes straight to voice-mail, and hundreds of other plusses.

  17. Just what I want... by hawkbug · · Score: 3, Funny

    I want my phone service to cut out everytime a Microsoft worm hits the wild..... I'll stick to current "old phone" technology for the time being, thank you.

  18. It's a sorry state of affairs by heritage727 · · Score: 2, Funny

    when you seen the headline Quest Launches VoIP Trial and the first thing you think is that someone is suing someone.

  19. Dear IP Lawyers by Letter · · Score: 0
    Dear IP Lawyers,

    We need your services now! I just read this on slashdot:

    Qwest Launches VoIP Trial

    Sincerely,
    Morcheeba

  20. will they really do it? by defwu · · Score: 3, Interesting
    It will be very interesting to see if they actually roll out a VOIP solution that works for the masses. Vonage has a pretty successful model, but IMHO it has a pretty limited audience : those who have high bandwith connections and are willing to risk losing calls. I mean, how much would it suck if your router went down and you dropped all incoming calls? And since your computer is now your integrated communications terminal, you lose all voice mail capability as well.

    I think the age of converged communications is here, and am happy that large telcos are going to start moving that direction, but maybe we ought to think about another model, other than the large telco ("Hey we own the wires!") pardigm.

    --
    If at first you don't succeed, redefine 'success'
    1. Re:will they really do it? by p.rican · · Score: 1

      Unfortunately, VoIP is coming and it IS going to become the predominant form of residential/business communications. What people seem to forget is that by doing so, we've just made the internet a very large utility like the phone company. Subject to regulations, taxes. I can just see it now....a Universal Service Fee tagged on to my bill to make sure everyone has broadband access to their home.

      --

      /. --"Demented and sad....but social" -Judd Nelson

    2. Re:will they really do it? by defwu · · Score: 1
      Yeah, the whole taxes thing again...

      As i see it, the the traditional telco model is based on the very real expense of owing/operating all those miles of wire, and a societal desire to give everyone access to a telephone (I mean, come on, have you ever been stuck in the middle of Ohio in some podunk town with out a telephone? not for many years!).

      Switching to VOIP still doesn't remove the need for telco's to own/operate miles of wire. The consumer will still pay for it at some point, so I think that you are right, your telephone bill may go away, and your telephone service as you know it may go away, but your broadband connection (read : wire coming into your house fee) will start to include those fees so your service provider can then pay the owner of the wire.

      --
      If at first you don't succeed, redefine 'success'
    3. Re:will they really do it? by Horslips · · Score: 1

      I've heard that every 6th grader in Michigan is given a laptop computer for the purpose of internet access...

  21. It's not really a VoIP service by andrews · · Score: 5, Insightful

    It's not a VoIP service despite what the marketing droids call it. It's a POTS (Plain Old Telephone Service) gateway service which is a very different animal. VoIP doesn't require a phone company, just an IP network connection.

    What Qwest and the other bells (and Vonage) are doing is allowing VoIP call termination to the existing POTS network.

    Everyone's seen the writing on the wall and it says "POTS is dead, long live the packet!"

    At some point a network effect will kick in when there is a critical mass of VoIP users who discover everyone they call is on VoIP and realize they don't need the bells for anything.

  22. In Other News... by tds67 · · Score: 2, Interesting
    "The future of voice communications will be based on the Internet, and Qwest is excited to lead the way for customers," said Richard Notebaert, Qwest's chairman and chief executive.

    In possibly related news, the Internet domain name "stopvoicespam.com" was registered today.

  23. VOIP For residential users by John+Murray · · Score: 5, Insightful
    Why VOIP is a good thing:

    • POTS phones are too inexpensive.
    • POTS phones are too simple. With VOIP I need a lot expensive equipment in a complex setup.
    • Who needs line powered phones. I like having to have my own battery bank, and generator to keep IP network up. I'm not longer at the phone companies mercy for powering my phones!
    • My Broadband provider is much more reliable then the phone company.
    • Having stop using my broadband connection to make a phone call reminds me of my old dial-up days.
    • High voice quality is overrated, with VOIP I get compressed sound, and dropouts just like I was talking on a cell phone!
    • Who needs E911 serivce, I can get out my phone book an look up the number when I have an emergency, and I can tell them where I am. No more big brother tracking where I'm calling from.
    • What better way to route local calls then all around the country on the internet backbone, then back to my town.
    • I no longer have to pay those damn universal service fees, if those poor people want phone service they can full price , or suffer with out it. They can use a pay phone(these still exist?).


    POTS = Plain Old Telephone Serivce, the basci analog serivce you get from the phone company.
    1. Re:VOIP For residential users by MagicBox · · Score: 1

      or why would it be a bad thing for a company (my company is going full VOIP next week)
      -VOIP is proving to be very expensive to setup
      -VIOP requires T1 (and up) lines if you want any decent voice quality and be able to handle a decent amount of load
      -You are only as good as your Internet line is :)(as it is proving to be with our company on the test phase, the lines are proving to be *flaky* and we cannot afford to have the internet down under any circumstances now, because we need to be on the phones all the time.).
      -We have to connect two offices together, so now we need to purchase very expensive Hardware, and setup pretty complicated VPNs (etc..) to make VIOP work between our offices
      - Everyone seems to be incompetent when it comes to guaranteeing anything. They're all doing this for the first time.
      - I am an enthusiast when it comes to technology, but as IT manager I voted against VOIP for now, since my research showed that the bottom line cost would be high, and it's too early for a company to rely 100% on a new technology such as VIOP (especially when your primary business is being on the phone with customers all day)
      - To be honest, when I did the calculation of the total monthly cost for everything it came to be pretty astronomical. My decision was *overwritten* with that of the CEOs
      - When we have it all setup, look for our company's name on Fuckedcompany. I'll be posting it up there Cheers.

      --

      The phaomnneil pweor of the hmuan mnid. Fcuknig amzanig eh!
  24. Then I'm not the only one by Bill,+Shooter+of+Bul · · Score: 2, Insightful

    Crazy. I think that there should be a differnt word used. Something like Quest Launches VoIP in test markets. Or something, just don't use the word trial to mean anything other than a court case. It messes with my brain.

    --
    Well.. maybe. Or Maybe not. But Definitely not sort of.
  25. VoIP shakedown coming by RobertB-DC · · Score: 2, Insightful

    Everyone's seen the writing on the wall and it says "POTS is dead, long live the packet!"

    I'm looking for a huge shakeout a la the dot-com boom/bust -- because everyone's jumping in to the VoIP market. Here's an example:

    An outfit with the unwieldy company/website name of media-streams USA, Inc. set up (at no small cost) at a recent Microsoft Office launch seminar, and passed out business-card CDs of their presentation. I asked in passing about states regulating VoIP, and the response was "Good luck regulating a packet!"

    But the website is little more than a rather generic-looking site (nice dolphin, though) with a lot of buzzwords and not a lot of "why I need this". The CD's label features another short selection of buzzwords, including "Future-proof". What the heck is that supposed to mean? And to top it all off, they misspelled the name of their company's city ! Spellnig doesn't count on Slashdot, but in the real world, 100% perfect is a requirement, not a goal.

    I don't expect these VoIP cowboys to survive past the initial early-adopter phase. They'll either be gobbled up, or go out of business, or rarely, become the next [insert corporate success story here]. Don't buy stock just yet.

    --
    Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
  26. Part of a Trend by mugnyte · · Score: 4, Insightful

    This is yet just another business model that needs drastic changes based on the networked digital economy. Libraries, Travel Agents, Porn, Gambling, Advertising, Music [and eventually] Movie distribution, and now telephone communication. All going to the packets.

    There is something scary about so much economy on the wires, but such will be the Information Age. The telephone companies are one of the larger entities who's cheese is getting moved, and I don't expect them to go down without a crying about it. The RIAA is another who now has to accept that their content will be on the lines to stay.

    Once everyone starts using end-point phones that accept not only traditional lines, but ethernet, we're going to see a very low barrier-to-entry for providing phone service, IMO. Once this steps up, all the bells and whistles we again be sold to us (photo, video, messaging, etc). There's a slew of new possibilities that a lot of new players could innavte into such a system. I'm looking forward to it.

    Imagine if you will:
    - Scanning photos, receipts, etc into your [cell] phone for the recipient, live or to an answering machine. Or sending them a video.
    - Getting a message on your phone from your mother who thinks "this commercial, watch this" or "this newspaper article" was really interesting or funny. Ok, maybe this isn't all good.
    - Calling your home silently and hopping around the house phones to check their cameras (babysitter, teenagers, security).
    - Having a web page served from your phone that holds your recorded messages, images, memos, stored documents, etc. And being able to pull them out of another phone.

    mug

    1. Re:Part of a Trend by Anonymous Coward · · Score: 0

      Calling your home silently and hopping around the house phones to check their cameras (babysitter, teenagers, security).

      Or someone else calling your home silently to either case the joint or make sure you're not engaging in subversive activities.

    2. Re:Part of a Trend by shreak · · Score: 1

      ---Once everyone starts using end-point phones that accept not only traditional lines, but ethernet, we're going to see a very low barrier-to-entry for providing phone service, IMO.---

      Once everyone starts using VOIP enabled phone there is NO NEED for phone service at all. As long as I know your IP address, and your phone is addressable (hello IPv6) I can place a call to you. The media (voice, video etc...) are all point to point (or should be). The only service provider you need is broadband.

      There are services that can provide value:
      -Lookup services so I don't need to know your IP (Call Fred Jones) - These add value over what we have today ( I have to remember your phone number, not much easier than an IP address)

      - Application services (call forwarding, call screening, merging with IM or moble technologies...) - Some VOIP phones can handle these for you, no need to pay a monthly fee.

      - Data services (voice mail) - Again, phones can do this.

      - Media services (conference bridge) Phones can do this too, but if you get much over 4-5 connections and the phone and your broadband connection are going to start to strain.

      =Shreak

  27. Local? by Rick+the+Red · · Score: 1
    a local phone operator
    USQWest is my phone company. USQWest is in Denver. I'm just outside Seattle. Except for their Denver customers, USQWest is not local. They are the true decendant of Ma Bell: We don't care; we don't have to.
    --
    If all this should have a reason, we would be the last to know.
    1. Re:Local? by Anonymous Coward · · Score: 0

      All the phone companies are divided into local operators and long distance operators. A phone company being local means that they drag the telephone cables and enjoy natural monopoly in your region. They don't necessarily have to be local like in "local mom-and-pop-store" or "local town idiot".

    2. Re:Local? by Prior+Restraint · · Score: 1

      They meant to say, "local-service provider", as in: it's a true decendant of Ma Bell.

  28. I have been using VOIP for a month now.... by Anonymous Coward · · Score: 0

    I have been using Cablevision's VOIP service (Optimum Voice) for about a month now. All and all I think the service holds its own pretty well against traditional Telco Service. You can't beat the price and its very clear. Only complaint is that some local #s are not able to get through to us on our VOIP #. Local telcos say there is nothing they can do about it and Cablevision has yet to figure out the problem.

  29. Telemarketers and Voice over IP by jameskojiro · · Score: 0

    Mabye the recent anti spam legislation will apply to them now too!

    --
    Tsukasa: All I really want, is to be left alone...
  30. 216.250.128.12 -- Can you hear me now? by Anonymous Coward · · Score: 0

    Darn, SCO isn't responding.

  31. Not so surprising. by i_r_sensitive · · Score: 3, Interesting
    And, in point of fact, four years ago the company I worked for was negotiating with AT&T to adopt their VoIP plan, So AT&T may be vague, but they probably beat everyone else to the punch.

    The thing is, the best way for the telco's to do this is not to use the public internet backbone, but their existing infrastructure. Consider, they allready have the copper and fiber in place, The could then use VoIP to vastly increase the amount of traffic which they could support.

    This also obviates most of the quality issues inherent in the internet. It would allow the telco to continue to provide a high quality service without relying on temperamental internet links. Gateways to the public internet could be used when needed, but their use would probably be best avoided except where no other route existed.

    This would allow the phone companies to provide VoIP service without all the potential issues of dropping such traffic into the uncontrolled internet. Consider they will be charging you for this service, they need to provide the best and most reliable service, what better way than to keep it to infrastructure they control or have binding agreements with the controllers of, rather than an uncontrolled medium.

    --
    "Talk minus action equals nothing" - Joey Shithead, D.O.A.
    "Talk minus action equals /." -
    1. Re:Not so surprising. by Anonymous Coward · · Score: 0
      The thing is, the best way for the telco's to do this is not to use the public internet backbone, but their existing infrastructure.
      So what you're saying is the telcos should use the very-reliable telephone infrastructure to carry internet services designed so those internet services are reliable enough to support a reliable telephone infrastructure?

      Got it.

  32. MOD DOWN TROLL by Anonymous Coward · · Score: 0

    Mod down this troll.

  33. AT&T's deal by kruczkowski · · Score: 1

    If you want to sign up for ATT's VoIP trial, goto talk.att.com. It takes about 2 weeks and then you get a D-Link router that does the VoIP for you. Seveal of my friends and myself have signed up for it. It's free (including calls) till Feb 29.

    --
    hmm... for fun I enjoy launching DDoS attacks against 127.87.42.5
    1. Re:AT&T's deal by Anonymous Coward · · Score: 0

      Where can I find an activation code to sign up for this trial?

    2. Re:AT&T's deal by electric_penguin · · Score: 1

      It looks like the Beta Trial has been closed.
      But you can still apply:

      http://beta.ataclick.com/eligibility.htm

      Although from what I can gather from discussions it looks like only applicants in New Jersey, Florida, and Georgia will be accepted.

      http://www.dslreports.com/forum/remark,7912346~m od e=flat

      Good Luck

  34. AT&T CDS (VoIP) by Anonymous Coward · · Score: 1, Interesting
    (posted anonymously due to NDA)

    I'm in the AT&T CDS beta program and compared to the other VoIP offerings it's probably one of the best. Packet8 is having some serious growing pains and their service is really starting to suck. AT&T offers more services than Vonage although the monthly cost that is being tossed around during the beta period is $49.99. That is probably the most expensive consumer VoIP service out there but if you use all of the features it may be worth it. One major bitch about AT&T CDS though: They use a D-Link DVG-1120M for a telephone adapter and it's supposed to be hooked directly into your cable modem. It handles the gateway functions, NAT, etc. but it has some QoS rules so that your call always sounds good. Not bad, right? Well, they seem to have some firmware issues with the QoS stuff. If you're downloading something, sendmail email or using your connection in some way when you pick up the phone, it's usually ok. If you're not doing anything but try to open your email, ssh, browse, anything using the net connection and you already are in a call, forget it. They need to work on balancing things a bit. If they can keep the features and lower the price into the same range as Vonage then they'll probably kill the competition.

  35. Re:If this is freedom, what is dictatorship by Anonymous Coward · · Score: 0

    Yep, and you're still our bitch. Keep sucking, subhuman nigger bizatch.

  36. Just what I need.... by Prince+Vegeta+SSJ4 · · Score: 1

    my Player saying 'Die Bitch!' while on the phone with a female..

    1. Re:Just what I need.... by Anonymous Coward · · Score: 0

      It's okay. You can call them women.

  37. problems with Vonage using Smoothwall or IPCop? by The+Lynxpro · · Score: 1

    I asked this in the SmoothWall story from a couple of days ago but I didn't receive a reply regarding Vonage usage. So the better question is, has anyone used any of these VoIP services?

    Just to note, Vonage is using a new Motorola adapter that plugs directly to your cable modem now...it was covered on Gizmodo the other day...

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    1. Re:problems with Vonage using Smoothwall or IPCop? by The+Lynxpro · · Score: 1

      "has anyone used any of these VoIP services?"

      That should've read "has anyone used any of these VoIP services with SmoothWall or IPCop? Obviously, I was not meant to be an editor...

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  38. MaBell Microsoft by The+Lynxpro · · Score: 1

    Just wait until Microsoft jumps in on this game. There is a reason why they are building in VoIP support in Longhorn. Sure, office-wise, Longhorn Pro will target the business clients, but I'm sure Longhorn Home Edition will offer a VoIP service as well.

    As a matter of fact, I would bet Apple will build this first into OS X 10.4 or in the next push of .Mac services... Are you listening, Mr. Jobs? (or, for that matter, AOL?). An "iTalk A Lot" for the teenage female audience...

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  39. Recovering EX Qwest Customer by Anonymous Coward · · Score: 0

    Why would you trust them with your high speed connection and VOIP, they can't even run a phone service? My guess is they'll force you to pay for the DSL and in order to have DSL you have to have a phone line attached. So to figure this out it's $40 -$45 for local phone, $40 for the DSL, and then you'll be charged for the VOIP trial. Then look at your bill, I figured out my bill last Dec and had $16 in taxes and paid $14 for the basic line phone service. Sounds like a bargin to me. Then you can plan on being down for about a month at least a year because they'll f*ck your dsl line.

    I live in Mpls and canceled qwest DSL and Phone after very poor customer service over a 2 year period. Use Vonage and Cable and you'll be much happier long term. I'll make a prediction, within 5 years Qwest is going to file for Chapter 7. I'm cured and will Qwest free coming up on a year in Jan.

  40. Well Maybe Not Their First Trial by 1024x768 · · Score: 1

    Telephony, Dec 22, 1997
    http://telephonyonline.com/ar/telecom_qwest_contin ues_retail/
    "Qwest Communications last week announced that business and residential customers in nine markets will have access to phone-to-phone, voice-over-Internet protocol service by the end of January."

  41. But it won't obviate the need for a FAX modem. by Ungrounded+Lightning · · Score: 1

    VOIP customers will have broadband available to them which will obviate the need of a modem for internet access.

    But it WON'T obviate the need for a FAX modem - either built into the legacy fax machine or for receiving FAX calls.

    The compressed protocols won't carry FAX.

    Uncompressed G.711 will (AND will carry 56k modem signals, too), but it puts extreme requirements on the clocking at the receiving end (or the FAX MODEM takes hits and keeps switching downspeed).

    The third alternative is a FAX modem and protocol conversion in the gateway DSP's firmware. But the chip vendors I've looked at so far treat the DSP firmware as a vendor-supplied black-box and don't supply that feature.

    So I'll be VERY intereste in what they actually use for their implementations.

    If they're selling VoIP as a POTS replacement, people will expect to plug in their legacy FAX machine, their dialup modem (for visitors with laptops and for when the DSLAM isn't talking to the network properly), and any number of other devices with built-in modems (such as satellite TV settop boxes, TiVo, etc.). If these don't work they're going to get a LOT of trouble calls, which will make a big difference in the cost of providing the service.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    1. Re:But it won't obviate the need for a FAX modem. by Horslips · · Score: 2, Informative

      Vonage and Deltathree support fax. Packet 8 doesn't support fax.

  42. Vonage by Docrates · · Score: 3, Interesting

    I use Vonage, pay $40.00 a month and have unlimited US-wide service. My phone number is of the Miami area (area code 786, but I could have chosen any area code) and I use a regular telephone.....And I do all this from my home in Central America.

    They give you a little cisco thingy that you hook up to your hub and configures itself using DHCP. I have a 192Kbps connection and NO-ONE has been able to figure out I'm using voip. In fact, voice quality is much better than the regular Cable & Wireless telephony service (wich is pretty good I might add).

    Try it, it even has voicemail, caller ID, and all the other regular goodies.

    --

    There are two kinds of people in the world: Those with good memory.
  43. Qwest and AT&T are a bit late to the party by Anonymous Coward · · Score: 0

    Level 3 has been doing this for how long, now?

  44. RIAA by Ungrounded+Lightning · · Score: 2, Informative

    Except of course apparently where the RIAA is concerned where its ok to copy analog (fm stereo) but not digital (cd).

    Actually it wasn't OK with the RIAA for you to copy FM radio to analog tape. But the courts made them allow it, by identifying a right to make a personal-use copy for listening to the broadcast program at a time other than that of the broadcast ("time-shifting").

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  45. My thoughts on Qwest by MoronGames · · Score: 1

    I live in a town in Oregon. Qwest runs the phone lines here, and has us by the nuts. We pay around $100/month to them just for two phone lines. We use no long distance.

    Plus, their equipment is dated, and it's nearly impossible to get ADSL because of them.

    Burn in hell, Qwest.

    --
    hey!
  46. Is it just me... by Sax+Maniac · · Score: 1
    ...or is the first thing I think of these days, when I see the words launching trial, is a yet another stupid-ass lawsuit?

    Maybe it's time to stop reading so much /.

    --
    I can explanate how to administrate your network. You must configurate and segmentate it, so it can computate.
  47. drop qwest by Anonymous Coward · · Score: 0

    i recently called to drop qwest and my csr was in india (the phone connection had the characteristic delay and echo).

    i urge all qwest customers to drop qwest and any other company that does this. Like American Express.

  48. And you _can't_ hear a pin drop! by smchris · · Score: 1


    Excuse me, but is this a cool way to get people back to low audio bandwidth while charging them the same or more?

    And you can look at your phone log in a browser!

    Yipee.

  49. Pure genuis! by pair-a-noyd · · Score: 1

    VOIP over DSL...
    Who would have ever thunk it?