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Microsoft Sends Linux Survey

GnrlFajita writes "According to Newsforge, Microsoft is sending Linux users a survey asking why they use Linux, and what can be done to make Windows better. The article suggests taking the survey (or surveys, one for business users and one for home users), then sharing your answers with others in the community." Newsforge and Slashdot are both part of OSDN.

17 of 1,051 comments (clear)

  1. How to make Windows Better... by RussHart · · Score: 4, Interesting

    ...how about fully documenting all protocols and formats used (under a nice license) so that people can make products interoperable?

    1. Re:How to make Windows Better... by Anonymous Coward · · Score: 4, Interesting
      Microsoft is deliberately seeking information they can use against Linux. They will make use of any unfavorable comments about Linux in their own propaganda.

      The bottom line for me is exactly what you stated. They have a legal statement at the beginning that says they can make use of your answers however they want. Frankly, my comments about both Windows and Linux are professional opinions. People pay me for those. Microsoft explicitly stated that they weren't paying.

      Also, when it comes to a decision about what OS to put on my own hardware, they must discuss it on my terms, not theirs. Here's what Windows would have to have to compete with Linux:

      • Full source code for all Microsoft products released under the GPL.
      • All protocols, APIs and data formats fully documented.
      • All security holes disguised as features closed, permanently, and no new ones added, ever.
      • Dump Trusted Computing. It is about restricting the rights of the end user.
      • A tool set comparable to Linux, free. That is, compilers and interpreters for C, C++, Fortran, Ada, Pascal, Objective C, Prolog, Haskell, Lisp, Perl, Python, Awk, lex, yacc, Basic, etc., etc. Debuggers, libraries, editors, profilers. Libraries for test scaffolding like CppUnit and JUnit.
      • A promise that existing formats will be readable and losslessly convertable to future formats, forever.
      • A repudiation of their old EULAs and conversion of all of them to the GPL.
      • No forced upgrades.
      • No coerced upgrades, where existing users have to plead with people who have already upgraded to jump through hoops to avoid sending unreadable new formats.
      • Choices. Under Linux, I can choose Gnome, KDE, plain X with a variety of window managers etc. I can also choose AbiWord or OpenOffice or many others. I don't want a world where one company maintains a de facto standard and actively hinders anyone else's attempts to interact with it.


      There is nothing to trust about Microsoft.
    2. Re:How to make Windows Better... by Pharmboy · · Score: 4, Interesting

      True story:

      I took the survey on my windows xp notebook, answered truthfully, and when I clicked "done", IE crashed, and closed all IE windows instantly. No error messages, nothing, just desktop.

      I am not sure if this is Microsoft saying "screw you then, go ahead and migrate" or if this is yet more evidence as to WHY I am migrating to begin with.

      --
      Tequila: It's not just for breakfast anymore!
    3. Re:How to make Windows Better... by Trepalium · · Score: 5, Interesting
      • Clear, documented interactions between components
      • Error messages that can be traced back to the faulting component, rather than just to the error reporter. (Microsoft crash error messages have become progressively less useful. Windows NT blue screens, and Win95/98 application crash errors were actually useful. Windows XP blue screens, and application crash messages are useless.)
      • Documentation of all registry settings, regardless of if they should be modified manually or not. Most Linux apps have all the configuration settings documented in the appropriate man pages, or when that fails, there's the source code.
      These are the three things that get in my way more often than not when trying to troubleshoot a problem. The answer to format, and reinstall is rarely, if ever, acceptable.
      --
      I used up all my sick days, so I'm calling in dead.
    4. Re:How to make Windows Better... by Minna+Kirai · · Score: 4, Interesting

      GPL is a bad licence to begin with. the BSD licence would be a lot better, if they were to adopt anything at all.

      No, GPL is a great license. It's the only way you can get major corporate investment in a Free Software project.

      Look at big companies like IBM and SGI, or small ones like Red Hat. Why do they spend their own R&D dollars improving Linux, and then releasing the source code publicly? Why didn't they do the same thing with a BSD Unix?

      It's because no rational company will willingly release code another company can close on them. With BSD licenses, corporations might use parts of Free Software projects in their work, but would only give out binaries.

      But the GPL license gives them dual motivators: an obligation to release new code as payment for using old, and an assurance that code they do give out won't be turned against them by a competitor.

  2. My answers by cluge · · Score: 5, Interesting

    Dear Mr MS Marketing,

    I use linux because

    1. I expect to own software I pay for
    2. I expect software I pay for to work as advertised
    3. I expect not to be foreced into downloading other components I don't want of said software to keep my machine secure. (IE media player has to be downloaded to make explorer secure)
    4. I expect to not be forced to give up all and any reasonable legal rights when I open the package.
    5. I do not want to deal with software that guarantees via the liscence agreeement that the publisher can remotely look at my computer at will.

    As soon as the law makers get their opposable digit out of their anal orpheus, and restore a modicum of protection to consumers I don't have any faith that any of the points that I have outlined above will be addressed. Lets face it, you pay for the software, break open the box, and you have no legal expectation that the software will work, in any way shape or form.

    AngryPeopleRule

    --
    "Science is about ego as much as it is about discovery and truth " - I said it, so sue me.
  3. Re:Odd, why surveymonkey? by Flamesplash · · Score: 4, Interesting

    it's called marketing outsourcing.

    --
    "Not knowing when the dawn will come, I open every door." - Emily Dickinson
  4. Re:Not to be pro-microsoft, but... by tsa · · Score: 4, Interesting

    Come on, MS reads /. too. If they don't know why we don't like them by now they will never get better.

    --

    -- Cheers!

  5. Re:Microsoft Sends Linux Survey by arkhan_jg · · Score: 4, Interesting

    On top of that, there's at least one mistake in the format of the survey.

    When entering processor speed, 1.1Ghz to 2Ghz is two options.

    The whole thing just feels somewhat unprofessional and hacked together. The options just don't gel.

    Given the amount of time and effort real marketing men put into surveys (and I've been on the wrong end of far too many), it just doesn't feel like something microsoft would put out.

    Plus, they would normally use microsoft.com to do the survey; http://www.microsoft.com/windowsserver2003/communi ty/centers/management/surveys/sus_survey.aspx
    for example. Or, they'd contract out to a survey company, which is their normal route.

    I smell hoax.

    --
    Remember kids, it's all fun and games until someone commits wholesale galactic genocide.
  6. Re:Not to be pro-microsoft, but... by pirhana · · Score: 4, Interesting

    >> But seriously, we all complain about MS's problems, now we've actually got a outlet to complain to. If you don't speak up now, you really have no room to speak later!

    Its not that microsoft doesnt know their weakness or why people go after linux. They know the reasons behind all these. And people have on so many occasions shown them what is the problem with MS softwares and the business practice followd by MS and why they dont like it. But the response from MS have been less than encouraging at best and bullying at worst. This survey is also, I suspect not something to know the "heart and mind" of linux users and tailor their software according to that. But I would suspect that they will use the informations from such linux studies to look in to ways to CIRCUMVENT these problems in a clever way. MS cannot and will not change their busniess tactics easily. Their entire business culture is build upon un-ethical and shoddy practices. To expect any revolutionary or fundamental change from them is naive at best. They have never even admitted their wrong doing any time despite being found guilty on so many occasions. That itself shows what sort of a mindset the people at the holm of Microsoft does have.

  7. Re:this makes MS looks stupid by helix400 · · Score: 5, Interesting

    I thought just the opposite. This is what MS needs to do to gain respect. They flat out asked us "Ok, tell us, what do you think, we value your opinions and we want to know." MS has never done this before.

    If MS shows respect and tolerance to the open-source community, it can win over many Linux fans. Too often, they've spread FUD about Linux, and they write off Linux users any chance they can. If they show signs of friendship, and even show interoperability with open-source products, that would lessen many people's hatred of Microsoft.

  8. Microsoft list reasons for Linux by bigHairyDog · · Score: 5, Interesting

    This is golden. Right off the survey, written by microsoft employee(s), suggested reasons you might not like M$!

    1. It's cheaper
    2. There is more free add-on software.
    3. Ability to run on old hardware
    4. More secure than Windows
    5. I want to get more Linux experience to help my career.
    6. No need to constantly keep installing updates and fixes
    7. Better performance
    8. Better support for networking standards
    9. Easier to use
    10. Easier to install
    11. Better install and uninstall of additional software and drivers.
    12. No enforced license registration.
    13. Better scripting
    14. Better command line
    15. Better wireless networking support
    16. Easier networking setup
    17. Better TCP/IP version 6 support
    18. Better device and peripheral support than Windows.
    19. Better centralized administration than Windows
    20. Better directory service than Windows
    21. Access to source code
    22. Easier to customize exactly how I want it.
    23. Fewer reboots required with system changes or failures
    24. More intuitive, simpler to understand.
    25. Linux community support.
    26. Easier to find qualified help.
    27. Doesn't require as much detailed expertise.
    28. Can hire skilled Linux experts more inexpensively.
    29. Better reliability.
    30. The satisfaction of not giving Microsoft more money
    31. I don't trust Microsoft.
    --

    foo mane padme hum

  9. Re:this makes MS looks stupid by Kethinov · · Score: 4, Interesting

    Linux does have bigger problems that Windows. Difficult installers and obscure, overcomplicated package management systems are just the tip of the iceburg. Then we get into all the bugs or missing features that KDE/GNOME have. Like no way to change the screen resolution without editing xf86config in KDE and no way to get a columned list view of files in Nautilus in GNOME.

    Yes, these are bigger problems that Windows doesn't have. In Windows, installation is easy, package management is (now) painless, and there are no major missing features or bugs that can't be solved with either some GUI workaround (as opposed to Linux's often "edit some obscure config file") or a quaint third party program.

    Despite these problems though if you can muddle through them Linux is still better than Windows. It's filesystems are vastly better written, the kernel is ten times more stable, and best of all it's the most configurable operating system in existence. You can make Linux look any way you want.

    I'm nowhere close to being a guru on Linux. I still can't even make it through a Debian installation (partly because my internet connection sucks). I despise portage and apt-get. RPMs, IMO, would be far better if they didn't suck with their can't solve their own dependencies problem. And worst of all, I have 10 years of experience with Windows. But despite all of this against Linux, I still prefer it over Windows.

    So, as you can see my from my post, it's easy to both critisize and love linux at the same time, and that is exactly what I believe Microsoft is doing.

    --
    You're right, I wouldn't steal a car. But if it were possible, I sure as hell would download one!
  10. the best reply to this has been: by jdclucidly · · Score: 4, Interesting

    The best reply to this has been one that Jonathan Hutchins posted to our KCLUG mailing list:

    You know, I was going to answer this. I even started to list the main reasons
    why I'm currently converting all of my Windows systems to Linux.

    Then I returned to my senses. Microsoft has made it abundantly clear that it
    views competitors as enemies. Competition is to be smotherd, obliterated,
    discredited, or if all else fails, assimilated.

    So why does Microsoft want to know what makes Linux great? So it can refute
    it, tailoring it's FUD campaigns more carefully? So it can find other
    tactics like it's support of SCO's lawsuits to impede Linux's strengths? So
    it can engineer it's own software to lock Linux systems out, prevent them
    from succeeding in mixed environments?

    We'd all like to believe that it's so it can target those strengths as ways to
    enhance it's own software, but years track record show that even when
    Microsoft does this, it also does the "take away their air" tactics and is
    ultimately more interested in it's own "triumph" than in the advancement of
    technology.

    No, Mr. Surkan, I don't believe you're the kindly uncle who just wants to
    understand us better. Even if your personal motives are pure, even if the
    infomation you collect is used for good, it will also be picked over by the
    best experts in the world for any scrap that can be used against Linux - and
    ultimately against us.



    KC Linux Users Group -- to unsubscribe send mail to majordomo@kclug.org
    Enter without the quotes in body of message "unsubscribe kclug"
  11. I use Linux because you've never listened to me. by edunbar93 · · Score: 4, Interesting
    Maybe, if they've been paying attention to the infinite number of rants out there on the web, they'd already know the reasons why, instead of groping around in the dark. Slashdot is but one source of information about Why We Don't Like Windows. This looks like more of a PR move than anything, something they can point at and say "Look! We're trying to listen to the consumers here!" It's like the government holding a referendum once the populace have been openly revolting.

    At any rate, if they truly want to know why I don't like Windows and why I as a sysadmin would refuse to run it on any of our servers, here it is (again):

    • Our customers hate downtime. The time it takes to reboot a server counts as downtime. Therefore, I shouldn't have to reboot the server just to change a few settings, I should at most only have to restart the service, and I should expect that that will only take about 3 seconds at most.
    • When my boss pays $4000+ for a piece of software, he actually expects it to work as promised, he expects to be able to rework it to fit his peculiar needs, and do it without waiving all legal rights by opening a box that could very well be filled with air.
    • I would like it very much if you would stop introducing spectacularly huge, spectacularly obvious, and spectacularly stupid security holes into software that comes with Windows (or in Windows). There's only, oh, a billion people using Outlook Express, and yes, if by default you automatically run any and all attachments that come in e-mail from un-trusted parties, you're going to have a few viruses.
    • The corallary of this of course is "don't create a scripting language for e-mail please." It's not the hacker's fault for taking advantage of the security holes any half-baked 12 year old with two brain cells to rub together can see. Would you trust an engineering company that built bridges which could be toppled by any miscreant with a rowboat and a can of spray paint?
    • Real sysadmins use a command line. As a result of this, they can work real magic instead of just keeping things going. You have been actively taking steps backwards with your command line.
    • I want to be able to run programs automatically in the middle of the night and make them do whatever I want them to. With Windows I can't even use the CD player to act as an alarm clock. This is a result of having a crappy command line and windows programs that don't use command line switches.
    • What do you think historians will think of .doc format? I like open formats thank you very much.

    I'm not going to submit it to their damn survey. I'd rather do it this way. It's called an open letter. But then I guess they just don't like *anything* that's open.
    --
    "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
  12. SCO would LOVE this data by mr_burns · · Score: 4, Interesting

    Is this how SCO is going to find out who to sue?

    Nobody's going to tell SCO directly that they are strapped for cash (can't afford licenses or lawyers) so they have a couple thousand linux boxen instead. So MS puts out this 'improve windows' survey to do that job. Then they 'publish' the results to 'select partners' , SCO being one of them.

    Then SCO knows who will be a pushover for setting precedent. Maybe that or get the 'proof' that IBM is able to refute accepted by another judge in another venue.

    In other words, don't fill out this survey unless you've got a few hundred million dollars laying around and the will to spend it on lawyers.

    --
    "Let him go, Ralph. He knows what he's doing." --Otto Mann (simpsons)
  13. Developers, Developers, Developers... by Zarf · · Score: 4, Interesting

    Microsoft could have crushed the Open Source movement if it had given away one of it's development platforms for free. If they had fostered a Java-esque or CPAN-esque software repository... if they had given free SDK's for windows out... if they supported or encouraged the development of free servers, browsers, desktop systems, and support utilities... THEN Microsoft could have crushed the Open Source movement when it was just beginning.

    But, then... it wouldn't be "Microsoft" would it? If Microsoft does these things... will Microsoft keep "Microsoft-like" control over the software market?

    People are lazy. If you could do everything you do now on Linux without having to learn Linux ... would you? Many people say yes, many people say no. Are enough people that are lazy enough to "just stay with Microsoft" developers? Are they a large enough group that they'd cripple the OSS movement?

    I doubt it. But, I think that it's still early enough for Microsoft to do a complete 180 and hold it's market share virtually indefinately. Try this on for size: GNUM, GNUM is Not Unix by Microsoft. I'm sure they'll call it something different.

    --
    [signature]