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Microsoft Revenue Up, Tries to Hook Third World

rocketjam writes "Microsoft reported record revenue for the last quarter Thursday due to increased sales of personal computers. Analysts were impressed with the company's overall performance, however they expressed concern about the continuing drop in unearned revenue, reflecting Microsoft's difficulty in signing up customers for long-term, sustainable business contracts. The $400 million drop in unearned revenue was less than the drop in the last quarter but still exceeded many analyst's expectations. The company's continuing problem in gaining long-term contracts is generally attributed to growing security concerns among customers and company's unwillingness to go along with Microsoft's 'Software Assurance' upgrade subscription plan." Also in the news: Microsoft is donating a pile of software to the United Nations -- retail value, $1 billion; wholesale value, maybe $1 million or so -- attempting to hook the Third World on Microsoft software.

82 of 489 comments (clear)

  1. Come on, Michael... by grub · · Score: 5, Insightful


    Mikey adds " .. retail value, $1 billion; wholesale value, maybe $1 million or so "

    Do you have any real data to back this up, Michael, or is this yet another of your unnecessary and unwanted biased editorials? Not that I'm in the pro-Microsoft camp but a 1000-to-1 profit line sounds pretty high. This is shoddy "journalism".

    Feel free to bitch slap me and any subsequent thread.

    --
    Trolling is a art,
    1. Re:Come on, Michael... by DrEldarion · · Score: 3, Insightful

      Well, it all depends on what he means by "wholesale value". If it just includes the costs involved in stamping out the CDs, I wouldn't doubt that it would be that cheap.

    2. Re:Come on, Michael... by grub · · Score: 4, Insightful


      Storing these copies in warehouses costs money. Shipping the product costs money. Development costs money. Bug fixes (which MS does) costs money...

      Microsoft doesn't tell their people to go home after they release V1.0 of a product.

      man.. defending MS.. next thing you know I'll be going to church..

      --
      Trolling is a art,
    3. Re:Come on, Michael... by Ubergrendle · · Score: 4, Informative

      I agree that this thread is relatively venom-laded, but I think the 1000-1 markup is 'valid' from a manufacturing perspective.

      Several years ago (1995ish?), Microsoft Canada closed its retail distribution centre here in Mississauga, to concentrate operations in the US. So Canadian product is shipped north. No big deal. But what was interesting was when they closed the warehouse, it was more cost effective for them to destroy the software than to redistribute. The software packaing itself had very minimal value, compared to the intellectual property inside.

      I've always remembered this example... when it comes to intellectual property, its value is very subjective -- especially to the eyes of the owner.

      --
      John Maynard Keynes: "When the facts change, I change my mind. What do you do?"
    4. Re:Come on, Michael... by GoofyBoy · · Score: 3, Insightful

      >Software, once written, has absolutely no economic value.

      And how can you say this with all the retail software stores out there?

      What do you think the person who wrote the software would say?

      Why not just openly copy things for free and then in court try and pull that argument to justify what sort of penalties should be applied?

      --
      The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
    5. Re:Come on, Michael... by Anonymous Coward · · Score: 2, Interesting

      Right, but you don't get the linux distribution for free today along with an obligation to pay upgrades a year from now.

      The intention here is to give away software for free today so that it gets incorporated into their daily flow and people become dependent on it. Then, with the mandatory upgrade cycles, people are forced into paying money.

      It's very much akin to a drug dealer: "The first one's free"

      After that, you're hooked, and have to keep coming back & giving them your money.

    6. Re:Come on, Michael... by EnderWiggnz · · Score: 2, Insightful

      i think you're mixing up terms here... softare has economic calue, but its marginal cost to produce the next copy is asymptotically close to zero.

      --
      ... hi bingo ...
    7. Re:Come on, Michael... by LBArrettAnderson · · Score: 2, Informative

      Michael didn't even rtfa.

      Friday it would pump $1 billion of cash and software into a computer training program it has set up with the United Nations

      I don't know the full extent of MS's "evil empire", but i'm pretty sure they can't manufacture cash.

    8. Re:Come on, Michael... by GregWebb · · Score: 3, Insightful

      Nestle, anyone? For years they've been donating formula milk to hospitals in the third world. This isn't as good for the kids as their mothers' milk, costs them money if they carry on using it later (quite likely, if they stop feeding they'll also stop lactating - and guess what, breastfeeding is why women gain weight during pregnancy! Breastfeed your baby and you'll lose weight) and there isn't always a clean source of water, so causing problems there. By giving away the product for free, they cause major problems.

      Windows, Exchange, Office - they all cost money and once you've committed to a solution it's expensive and difficult to change. Giving free software can most definitely be damaging to the recipients.

      --

      Greg

      (Inside a nuclear plant)
      Aaaarrrggh! Run! The canary has mutated!

    9. Re:Come on, Michael... by bonch · · Score: 4, Interesting

      You somehow relate the fact that Nestle baby formula isn't as good as breast milk to Microsoft donating computer software. Congratulations on the wackiest stretch of an analogy I've ever witnessed.

    10. Re:Come on, Michael... by RoLi · · Score: 3, Informative
      Storing these copies in warehouses costs money.

      Not really. When MS donates 100 000 licenses it really donates a piece of paper and a few CDs, those can be easily stored in Bill Gate's desk.

      Shipping the product costs money.

      See above.

      Development costs money.

      Development has cost the same no matter if MS donates licenses or not.

    11. Re:Come on, Michael... by RoLi · · Score: 3, Insightful
      $1 billion of cash and software

      I have the strong feeling that it's mostly the latter...

    12. Re:Come on, Michael... by Chess_the_cat · · Score: 4, Insightful

      Don't be so condescending. It's not artificial value at all. I, as a consumer who can't write my own code, assign it a value. And you know what? To me XP *is* worth $200. And apparently, there are millions of people just like me. Granted, to you it may be worthless. So all in all, let's let the Third World decide what's it worth to them. They don't have to accept this donation you know. Give them a little more credit. I'm sure they know all about Linux and how it's free.

      --
      Support the First Amendment. Read at -1
    13. Re:Come on, Michael... by Anonymous Coward · · Score: 3, Insightful

      it is dictated by what someone else is willing to pay for it.

      This is exactly right. If this software was being donated for use in the United States, the retail value of the software donated might be somewhat relevant. But it's being donated for use in the third world. And we've seen countless articles about how the third world is embracing linux because they simply cannot afford even the reduced prices that Microsoft tries to charge in those countries.

      When donating something, it is not the donor or the recipient that gets to determine the value of the gift. I cannot donate an old junker of a car and claim that I donated a $35,000 automobile because I think I could sell it for that. Likewise, if Microsoft cannot reasonably charge that for the software they are donating, they should not be able to claim that figure either.

      When I visited the Amazon, I was able to buy a Coke for $0.08 in a small town that was easily 2-3 hours from anywhere. When I was in Paris, essentially the same product cost me almost $3. This difference in price has nothing to do with the cost of production/delivery but is entirely dependant on market forces.

      Put simply, MS software is worth next to nothing outside of first-world countries. Whether 1000-1 is correct, I cannot speculate without factual evidence to back it up. But it is x-1 where x is a pretty hefty number.

    14. Re:Come on, Michael... by Aumaden · · Score: 2, Funny
      What about Microsoft Money?

      (Ducks flying produce.)

    15. Re:Come on, Michael... by Chess_the_cat · · Score: 2, Funny
      It's very much akin to a drug dealer: "The first one's free"

      Where are drug dealers giving out free drugs? No. Really. I'd like to know.

      --
      Support the First Amendment. Read at -1
    16. Re:Come on, Michael... by Endive4Ever · · Score: 2, Insightful

      if I remember correctly

      Wouldn't it be better to provide a cite? Or just be honest and say: 'I've made this number up, but it sounded good to me.'

      Or, even, just not say anything, if you don't know?

      --
      ---
    17. Re:Come on, Michael... by Blue+Stone · · Score: 3, Interesting
      You somehow relate the fact that Nestle baby formula isn't as good as breast milk to Microsoft donating computer software. Congratulations on the wackiest stretch of an analogy I've ever witnessed.

      It's not whacky at all. The principle aim of Nestle's baby-formula scam was that they'd donate just enough formula for the mother's own milk to dry up, after which ... lock-in: unable to produce her own milk, she would be dependent on the formula if she didn't want her baby to starve (pretty likely scenario.)

      Fairly appropriate analogy, really.

      --
      Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce
    18. Re:Come on, Michael... by GregWebb · · Score: 2, Informative

      It would appear that our parent post has been hidden and mine reparented :-)

      Before anyone thinks I'm mad, I was replying to someone saying he couldn't conceive of how donating something could be harmful. Hence my bringing up Nestle as an example. From the look of things, moderators agree with my surprise at the parent poster's belief.

      --

      Greg

      (Inside a nuclear plant)
      Aaaarrrggh! Run! The canary has mutated!

    19. Re:Come on, Michael... by GregWebb · · Score: 2, Interesting

      Ahh, you're the original poster aren't you? Hmm, quoting your post:

      "Only in michael's bizarre world is it bad for a company to donate free things"

      Mine:

      " Nestle, anyone? For years they've been donating formula milk to hospitals in the third world. This isn't as good for the kids as their mothers' milk (...) By giving away the product for free, they cause major problems."

      (http://www.google.com/search?q=nestle+baby+milk
      if you want more information, once you've removed Slashcode's spaces.)

      I call troll here, or stupidity at best. You can't see how a donation could be harmful to the recipient even though it has clear utility, I provide one. That's not an analogy at all, let alone a wacky one.

      To get back on-topic, the reasons this is a problem for MS are vendor lock-in and monopoly status. As a convicted monopoly they're supposed to be restricted from doing some things that could help their market status - which would often include dumping such as this. And as a sole supplier, accepting the donation imposes future costs, payable from recipient to donator. Accepting Linux donations (and I'm not a Linux fan in the slightest) would be fine for the simple reason they could go to any number of future suppliers, or relatively simply produce their own future solutions from existing public documentation about the workings of their components. Same for any open source solution.

      --

      Greg

      (Inside a nuclear plant)
      Aaaarrrggh! Run! The canary has mutated!

    20. Re:Come on, Michael... by senatorpjt · · Score: 2, Insightful

      In case you haven't heard, Microsoft charges for support on top of the actual price of the software license.

    21. Re:Come on, Michael... by andrews · · Score: 3, Interesting

      Khomar, you're making the same mistake Marx did. A thing's value is not derived from the costs involved in making it.

      Value is totally subjective and unmeasurable. A rough approximation can be made based on market price, but that's somewhat faulty too because the trade medium (money) itself has different value to different people. $100 is is more valuable to someone who earns $20K/year than it is to someone who earns $100k/year.

      A ratio of $s/time to earn can be used to more closely approximate comparative value of a thing for models but even so that ignores differences in individual tastes/wants/needs. Basically value can only be measured on individual case by case basis by the individual making the buy/not buy decision.

    22. Re:Come on, Michael... by Mod+Me+God · · Score: 2, Informative

      You are incorrect.

      MS would be developing these bugfixes and developing the software whether they gave these million copies away or not.

      MS projects revenue for a product. The "supply is infinite" argument earlier in the thread is a fallacy. The first copy could be seen as bearing the fixed costs of development (reproduction costs are low, but this is also true of railways - laying the track is a large cost which the cost of running a train on is not, also toll roads, also airplane development costs, infact almost every product bears huge fixed costs and relatively low replication costs). However seeing the first copy as bearing the fixed costs is a fallacy, as MS doesn't project demand in singular units but in bulk. The fixed costs of development are based on mass replication, just like Boeing, just like GM.

      MS would not be developing these bugfixes and developing the software whether they gave these million copies away or not as you are mixing two points. MS would develop these fixes only where the cost involved matched the demand of them and MS products (and priced into the future demand) in the MS revenue model with a certain level of significance.

      The point!

      Of course this is somewhat beside the original point that MS was donating something. Such donations are tax deductable (though $1bn is surprisingly large MS and Bill Gates seem surprisingly benovenant for megalomaniacs). Though I doubt the UN were able to pay full-whack for this, in which case MS are engaging in discrimatory pricing (pay nothing now, get locked in to an MS-centric IT system and pay later, a la this interesting article on The Register (here)).

      Why 'michael' felt it necessary to append a flippant and flamebait comment (to a well meaning article) like the wholesale value was $million I don't know, if that was really the case let me set up a MS software wholesaler right now, I'll sell software to my MS software retail subsidiary and sell to the consumer for a 1000 times mark up. I am starting to see why he is so hated.

      --
      --

      FreeNET user? Comfortable with the adverse selection?
    23. Re:Come on, Michael... by Total_Wimp · · Score: 2, Interesting

      To expand on this: If the third world wasn't going to buy the software anyway (likely) and the MS development costs stay the same (very likely since the have so many customers) then the total cost of the "donation," from Microsofts perspective, is the cost of shipping CDs and paper.

      The key here is that the new MS users probably wouldn't have been MS users at all if MS had not "given" them the license so MS doesn't lose out on any revenue because of the "gift". Also MS doesn't have any added costs (above the CDs) because it had already developed the product. billion vs 1 million acutal? Yeah, the numbers look good to me.

      TW

  2. Donating software by TheSpoom · · Score: 2, Insightful

    Microsoft would donate cash and the latest versions of its software, but the centers were free to expand with other software, including open source software such as Linux, Gates said.

    "They'll be adding software from other providers. There's no exclusivity," he said. "Our role is to bring software that is quite popular, and happens to be ours."


    Mod me down if you must, but I applaud Microsoft for this. While Linux or other open source OS use is definitely on the rise throughout the world, Windows is still the primary desktop of the business world, and this should indeed help people to enhance their skills and thus their marketability. You might say that they could potentially become "hooked" to Microsoft software, but again, there's no clause that limits them to using it, so I can only see this helping people. Bravo.

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
    1. Re:Donating software by swordboy · · Score: 2, Insightful

      The whole problem was that people weren't pirating Microsoft products in these places. A good deal of piracy is actually healthy for Microsoft. For example, many Linux zealots still have a bootable Windows partition somewhere so that they can play games. Most of these installs (at lease the ones that I'm aware of) are pirated. After all, who wants to pay hundreds of dollars for an OS from a convicted monopoly simply for the sake of playing games.

      In the end, these people are happy and MS are happy because it keeps the developers from being coerced into creating software for Linux or other platforms. While there are certainly a few companies that do make software for alternate platforms, there would many more if Windows was impossible to pirate.

      In the end, these third-world countries weren't even trying to pirate Microsoft software so Microsoft had to force their hand and give it to them. Since they are a convicted monopoly, this is illegal and they should be sued for this. However, they 0wn3d the government so that will be unlikely.

      --

      Life is the leading cause of death in America.
    2. Re:Donating software by tomhudson · · Score: 3, Informative
      The article points out their expectations that, since they "own" 90% of the software market, that most of the boxes will stay ms-boxes:

      from the article:

      "Our role is to bring software that is quite popular, and happens to be ours."

      Microsoft software is used to run more than 90 percent of the world's PCs.

      Look here for previous "charitable donations" that were actually marketing trojan horses that ended up being too expensive for the recipient..

    3. Re:Donating software by tomhudson · · Score: 2, Insightful
      Okay, let's break down what was said into 3 parts:

      1. "They'll be adding software from other providers. There's no exclusivity." This means that the wondows boxes can have other software on them as well, from, say, adobe (acroread).

      2. "Our role is to bring software that is quite popular, and happens to be ours." A bit of a freudian slip, I would say. Is there any way of translating "happens to be ours." as "non-Microsoft? I don't think so. So, this shoud be read as "Our (Microsoft) role is to bring software that is quite popular and is from Microsoft.", or "Our role is to bring popular software from Microsoft."

      3. When I wrote that "the article points out their expectations that most of the boxes will stay ms-boxes, you are correct in pointing out that it is the reporter/editor who is saying that 90% of pcs are MS. But I think that both the reporter and Microsoft expect the boxes will stay windows boxes.

      Microsoft never "gives" anything away without expecting something in return. This has always been their modus operandi, and there's nothing in the current article that would make anyone (esp. shareholders) think they've changed their position.

  3. You're kidding, right? by inertia187 · · Score: 4, Funny

    retail value, $1 billion; wholesale value, maybe $1 million or so -- attempting to hook the Third World on Microsoft software.

    That's the difference between Microsoft's wholesale and the MSRP? Amazing...and that's without the Software Assurance, I'd imagine. Man, am I in the wrong business or what?

    I'm glad you're here to tell us these things.

    --
    A programmer is a machine for converting coffee into code.
  4. Re:"the third world" by Squeebee · · Score: 4, Interesting

    Aah, but is it profit they are after? Seems to me that when Microsoft gives software away these days it is not so much to hook people, but to keep them from going to Linux.

  5. Re:wholsale-retail by Anonymous Coward · · Score: 2, Insightful

    That probably is their "marginal cost". Look that one up in a Finance book.

  6. "Hook" by Anonymous Coward · · Score: 5, Insightful

    attempting to hook the Third World on Microsoft software

    While I'm an avid Linux fan, why do I get the feeling that if a large Linux distributor like Red Hat arranged for a glut of software to be sent to UN countries, the headline would have been slightly more flattering? Something like "generously supplied Third World coutries with Linux software" instead of the negative connotations implied with "hook" that is attached to Microsoft's gesture.

    1. Re:"Hook" by Endive4Ever · · Score: 2, Insightful

      Anti-Microsoft zealots (as opposed to the rest of us, who may dislike Microsoft somewhat, but don't froth about it) will cling to that 'Monopoly' ruling for the rest of their lives. Which is their right, but they're using up a lot of credibility by overusing it as their arguement.

      IBM faced the same 'Monopoly' charges, and was at least, if not more, guilty of the same thing. But IBM is now good because they equate Linux to a naive little blond-haired kid in ads during football games. So IBM doesn't generate the same level of wrath with the zealots.

      --
      ---
  7. unearned revenue ?? by giampy · · Score: 2, Funny

    > $400 million drop in unearned revenue

    call me old fashioned but shouldn't any
    revenue be EARNED ??? :))

    --
    We learn from history that we learn nothing from history - Tom Veneziano
    1. Re:unearned revenue ?? by 1SmartOne · · Score: 3, Informative

      What they're talking about it unearned, they mean contracted or obligated but unpaid. Like if you buy something on a lease and don't have to pay for 90 days or better yet sign a contract but you don't take deliverables until 5 months into the contract. Simple GAAP rules. -Scott PS. Sorry 'bout being off topic.

    2. Re:unearned revenue ?? by nodwick · · Score: 4, Informative
      call me old fashioned but shouldn't any revenue be EARNED ??? :))
      For those not familiar with the accounting-speak, unearned revenue is basically money which has been paid to Microsoft for products which they have not yet delivered. Consider it kind of like pre-ordering your favorite new DVD or video game. Companies are required to account for it separately from regular revenue because if for some reason they're unable to deliver the product later, that revenue might have to be returned; therefore it's considered slightly risky.

      In this particular context, it would include people who have signed up for Microsoft "software subscription" program. Declining unearned revenues mean that there aren't as many people signing up for their subscriptions as they'd hoped.

  8. Everyone nod your head by Anonymous Coward · · Score: 3, Insightful

    "In the news today, something good happened to Microsoft. However, we at OSDN feel we must say something bad about them, so as not to focus less on the positive, more on the negative. Thank you for nodding your head."

  9. Hooking by jimhill · · Score: 4, Insightful

    I can't see that it really matters if Microsoft tries to "hook" the Third World on their products. The Third World can't _afford_ Microsoft prices (sort of what makes them Third World) and so if they are using Microsoft products it will be at no gain to the company's bottom line.

    --
    Learn to spell: nickel, missile, lose, solely, amendment, speech, kernel, probably, ridiculous, deity, hierarchy, versus
  10. Perhaps their reason.. by SirLantos · · Score: 2, Insightful

    ...is because they KNOW they have bad publicity. I dont think they expect to make a whole lot out of this market. But, it will help to make them look like the good guys.

    Just my humble opinion,
    SirLantos

    --
    The flying hamster of DOOM rains coconuts on your pitiful city.
  11. Weapons of Mass .... by jvmatthe · · Score: 3, Funny

    Isn't giving away tons of Microsoft software like trafficking in weapons of mass infection? Shouldn't that be against some international law or something? I mean, what could be worse than a million extra Outlook and IE clients all unpatched and ready to act as virus broadcast stations?

    Yeah, yeah, I know. Not fair. So mod me down. :^D

  12. Might as well add... by FortKnox · · Score: 2, Interesting

    Since this is an obvious 'spark' for a flamewar (with Mikey, of course, throwing a bit of gasoline on the fire with made up numbers), why not go ahead and throw in a judge says that MS is holding up their end of the antitrust pact. That will not only generate the clicks that you guys want to see, but the incoming flamewar, perhaps, could break a new record on most posts on an article.

    --
    Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
  13. Definition of Unearned Revenue by RazzleFrog · · Score: 5, Informative

    For those of you who are not accountants:

    Unearned revenue is actually not a P&L item. It is a liability on a companies Balance Sheet. If I prepay for a service the company has to recognize that revenue over the life of the service. So if I pay for a years worth of service from Microsoft for $12,000 they can recognize $1000 each month as revenue and reduce the liability by $1000 until the 12 months are up and the $12,000 has entirely hit the P&L.

    The decrease in unearned revenue means that people aren't locking themselves into Microsoft but it doesn't reflect at all on what Microsofts future revenue will be. If anything companies that do end up sticking with Microsoft may pay more in the long run by not taking advantage of prepayment discounts.

    And yes - I am CPA.

  14. Re:"the third world" by sTalking_Goat · · Score: 4, Insightful

    Not neccisarily. During the 90's MS knew that software priacy in China (real copy/sell piracy not ??AA piracy...)was big in China, but they let it happen because they the Chinese would get 'hooked' and MS products and then MS could really turn the screws and milk them. Drug dealer tactics. The first one is always free.

    --

    My days of not taking you seriously are certainly coming to a middle...

  15. Double negative by BillsPetMonkey · · Score: 2, Funny

    "however they expressed concern about the continuing drop in unearned revenue"

    Isn't that the same as saying:

    "however they expressed concern about the continuing rise in earned revenue"

    Wow. I don't like the company but I'd like to share their FD's revenue concerns.

    --
    "It's not your information. It's information about you" - John Ford, Vice President, Equifax
  16. Re:Double standards by TheSpoom · · Score: 4, Interesting

    Are you on crack?

    Microsoft can't "remotely deactivate" any version of Windows XP any more than I can reach into your hard drive with my mind and delete your OS. And even if they could, any government with an ounce of programming experience would DISABLE Windows Product Activation through a crack, or even use the Corporate version, which doesn't ask you for it.

    Are you trying to imply that all software created in the United States should only be distributed to countries that the US explicitly approves of or something? That's not the way the world works, and that's certainly not the way that I would want MY software handled if I lived in the US.

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
  17. Re:"the third world" by DrEldarion · · Score: 4, Insightful

    Yes, but there are a few benefits to this:

    1) They have a chance to get in on the ground floor in those countries. If all the people there are used to using MS software, guess what they'll keep using if/when the economy starts to get going?

    2) It pushes the numbers of people using Windows up, which is what a lot of PHBs look at. "Why would we switch over to Linux when 99% of the world uses Windows?!"

    3) Tax write-off.

    4) Looks good to consumers - "Wow, they're so generous!"

    5) Maybe MS just felt like being nice. There's no exclusivity agreement, so even if the people there take the free software, there's nothing stopping them from using alternative software if they feel like it. Pretty cool of MS.

  18. Re:"the third world" losses vs profits by Nom+du+Keyboard · · Score: 2, Insightful
    they'll loose money faster than they'll gain it.

    You don't really lose money on a sale you don't make -- unless you're using **AA style accounting methods, that is. Someone in a 3rd world country running a pirate version of MSWindows for example because they can't afford to buy a retail version doesn't take money out of Microsoft's pocket. They could be running Linux instead, and it still wouldn't be an actual loss for Microsoft. It would just be one less sale against profits.

    Instead I see this as:
    a) A big PR move for MS (MS gives $billion to the poor)
    b) Tax write off
    c) An attempt to displace non-MS OS's in regions where MS cannot otherwise compete.

    All of the above benefits MS at a very cheap cost to them.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  19. Reminds me of Nestle by Chairboy · · Score: 4, Interesting

    I remember reading about Nestle bringing baby formula to 3rd world countries. "Use this instead of your own breast milk. The succesful and healthy parents in the United States do, so it must be better."

    The problems started to show up immediately. First, there was a limited supply, so the parents would try to stretch the formula. Second, there isn't usually a source of purified water in the middle of poverty stricken 3rd world, so they would use water that often had bacteria. 3rd, after using the introductory supply up, they were basically forced to keep using it going forward because the mothers had lost the ability to generate milk.

    Nestle made a great profit because there was a high demand, funded through help funds, and also because they generated a captive audience.

    I wonder if there will be equivalents here where Microsoft essentially 'addicts' them to using their software while leaving any content expiration intact so they'll be obligated to stick to acquiring new MS things going forward.

    1. Re:Reminds me of Nestle by imroy · · Score: 2, Informative

      I happen to know about Nestle's wrong doings very well. My mum was a member of the Nursing Mothers Association of Australia (now the Australian Breastfeeding Association) and was local leader for a little while. So I grew up around a lot of this stuff :P

      I found two pages with some information: THE NESTLE "COVER UP" IN AUSTRALIA and CORPORATE SCUMBAG: Nestle demands millions from famine-stricken country.

      IIRC, the "first" problem was that poverty caused the mothers to stretch the baby formula as far as they could. This left the infants severely under-nourished. You're right about the second problem: very poor sanitation in many areas meant that the water used was often contanimated with raw sewerage. The people didn't know to boil the water because of poor education and couldn't even read the instructions on the can, which would have told them to do so.

      It looks like you've already gotten some knee-jerk responses from MS fanboys, so I'll make the analogy (as I see it) clear:

      1:
      • The mothers were advised by docters who were on the take from Nestle, and encouraged by advertising to be "modern" like the west. The doctors often handed the mother their first can of infant formula free, "donated" by Nestle.
      • With this "donated" software, these third-world countries desire to be "modern", just like the west. They will probably be "advised" by MS or others with an interest. This first batch of MS software is donated but who says it will be free in the future?
      2:
      • The mothers almost always had to water down the formula to make it last longer on their meager earnings. The water was also contaminated with raw sewerage, resulting in very sick infants and many deaths.
      • I'm sure these countries will try to also stretch this donated software as far as they can. There will be unauthorized copying and MS will no doubt crack down on "piracy" in the future. We've in fact seen MS do this many times already. It's almost a given.
      3:
      • The mothers' own milk supply would "dry up", so to speak, leaving them dependant the formula to feed their infant.
      • These "donations" by MS could also be seen as dumping. It may seem like the easy was to jump-start a countrys software industry, but in the long run it will limit it, if not stifle it. This will lock many administrators and developers into knowing only MS systems. It will likely also affect any local open-source development, both now and in the future.
  20. It's like this.. by loconet · · Score: 5, Insightful

    A friend of my put it best ..

    "In other news, crack dealers give first hit of crack for free to kids"

    --
    [alk]
  21. Profit was not up by Tough+Love · · Score: 4, Insightful

    Read the statements again. 3 month income is down, year over year.

    Microsoft is trying to spin this as improved results, but they are just playing a shell game. Note that the increase revenue is more than balanced by increased expenses. Translation: Microsoft is buying sales and hiding the costs. Translation of the translation: Microsoft is being forced to offer heavy incentives to move their tired old products. Translation of the translation of the translation: a million Penguin bites really do hurt.

    --
    When all you have is a hammer, every problem starts to look like a thumb.
    1. Re:Profit was not up by RazzleFrog · · Score: 3, Interesting

      Revenue is not the same thing as profit. Revenue is your gross income. Profit is your net after expenses. If you look at their financial statements and the MD&A you will notice that the decrease in profit is due to "$1.31 billion in stock based compensation expense associated with the employee stock option transfer."

      There is no spin here except for your post. If you eliminate the effect of the stock options their expenses as a % of revenue actually decreases.

  22. Donating is a good thing by dada21 · · Score: 2, Interesting

    My consulting business has dealt with third world firms, and their lack of legitimate software has caused some problems in the past. Microsoft's giving away of their software to encourage more business is only a good thing for me, my business, and my employees here. Foreign workers have actually caused our profits to rise, and since all my employees get a good chunk of the profits, I'm able to hire more people here and pay them more.

    In my retail business, we give away free rentals of our sports equipment to young kids with parental supervision. 10-20% of those kids either buy the rental equipment outright, or come back for something better to buy. It is a good business initiative to give the item away.

    Cigarette companies have sent me free cigarettes to try a new product. Free samples of pain killers have helped my family switch to new brands. I've tried numerous foods in the supermarket that were given away free. I switched health clubs after doing a 2 week free trial. My shampoo I use is even one I picked after trying a profit-loss trial size.

    Why is this wrong? Microsoft products help almost 95% of my customers make money by not having to train users on a system they are unfamiliar with. I'm glad to see Microsoft take the initiative and a big risk in giving away the free software. I hope they continue to do so and I know I will reap the benefits in finding more firms to deal with overseas.

    1. Re:Donating is a good thing by endoftheroadmatt · · Score: 4, Insightful

      Please correct me if I'm wrong, but: The desktop OS/Office Software market is not your typical 2-3 major-player market. Microsoft is a convicted monopolist with over 90% market share. This is not an offer of help, this is a predatory offer to stop 3rd world countries from adopting Open Source Software.

  23. You'd think the 3rd world would... by FerretFrottage · · Score: 3, Funny

    get it right after all the first two worlds has been throught with MS products. Then again, maybe McBride is in the 3rd world as we speak preaching the evils of the GPL. Here's to the the 4th world!

    --
    "Look Lois, the two symbols of the Republican Party: an elephant, and a fat white guy who is threatened by change."
  24. Re:only one profitable product by RazzleFrog · · Score: 2, Insightful

    According to their Annual Reports MD&A they make a profit in Client (Desktop OS), Server, and Information Worker (Office, Visio, etc.). They lost money on Business Solutions (Great Plains Acct Software, etc.), MSN, Mobile and Embedded, Home Entertainment (XBox, etc.), and Other (which had something to do with the sale of Expedia).

    Interestingly enough the server sales (which is where is and can do the most damager) is not that big a part of their income. Windows (for the desktop) and Office and really their moneymakers (and probably will be for quite some time.

  25. Smart move by jarran · · Score: 2, Insightful

    Presumably the people getting this free software are exactly the people who might be looking at free software as a cheap alternative to MS.

    Giving them free stuff therefore loses MS very little in sales, but ensures they are all gaining experience and expertise in MS not Linux etc. So when they do have the money to spend on software, they will do so with Microsoft.

  26. Are taxpayers donating to Microsoft? by Anonymous Coward · · Score: 5, Interesting

    Maybe an accountant can answer this question:

    How much does Microsoft get to declare as a tax deduction when it donates software?

    For example, say Microsoft donates a CD, and that CD cost $1 to manufacture, but it contains software that normally retails for $100.

    What does Microsoft get to deduct for their charitable donation? Is it $1? $50? $100?

    If it is anything more that $1, then Microsoft is making a profit. In effect, money would be being transferred from other taxpayers to Microsoft.

    1. Re:Are taxpayers donating to Microsoft? by magarity · · Score: 3, Informative

      How much does Microsoft get to declare as a tax deduction when it donates software?

      Please see the first section, "What is fair market value?" at this IRS online publication: http://www.irs.gov/pub/irs-pdf/p561.pdf
      The relevant sentence: "Fair market value (FMV)is the price that property would sell for on the open market." In other words, regular retail price.

    2. Re:Are taxpayers donating to Microsoft? by Fjord · · Score: 2, Insightful

      If they write off $100, they have to show that the software was worth $100. If they show that the software was worth $100, they have to pay taxes on $99 of capitol gain. They can then write off the $100 and get a net writeoff of $1.

      --
      -no broken link
  27. Sure they'll take it, but wouldn't anyone? by holy_smoke · · Score: 4, Interesting

    a "freebie", that is.

    Like other posters have pointed out, these third world countries will not be able to affort the hight prices of upgrades. Sure they would take the freebies - it would be smart, but I doubt Microsoft is going to gain the long position.

    The dynamic in Microsoft's finances right now is really illustrating a couple of things: (1) market pressures by solutions offered by other (open source) alternatives, and (2) the beginnings of the effects of their predatory reputation and business practices in light of #1.

    Software is in may regards (and this is a controversial statement) becoming a commodity. When that happens pricing pressures take hold. Microsoft is entering this phase of its company's life. It can no longer hold onto and expand the market by monopolistic tactics. The open source movement, general awarness and a growing sense of displeasure in the business community with Microsoft's tactics and pricing, and of course the anti-trust trial and verdict (however inadequate we feel the "punishment".

    The bottom line is that Microsoft's business success was base partly on its ability to meet customer needs (minus security), but was propped up by its predatory behavior.

    I see this trend continuing until Micrsoft's pricing comes in line with upcoming competition (GO LINUX DESKTOP!!!). We are in the middle of a paradigm shift, ladies and gentlemen.

    --
    Is the juice worth the sqeeze?
  28. donating is a good thing ... by jimmi_bob · · Score: 2, Interesting

    but you have to remember that they are doing it for business reasons. just like pharmacutical companies dump useless drugs in poverty/famine stricken countries and regions (well ok, maybe not that cynical). there's probably some tax write-off they can make, plus they get to permeate the market so that other OSs don't get a look in. i also think BG wants to make himself look a great guy, need proof? check out the BMG foundation website.

    --
    Take away the right to say "fuck" and you take away the right to say "fuck the government." - Lenny Bruce
  29. I love you by Anonymous Coward · · Score: 2, Funny

    You took a thread about Microsoft and turned it around so I'm now picturing big, beautiful milk-surged titties. AWESOME.

  30. "manufacturing perspective" by bonch · · Score: 2, Insightful

    Michael didn't say "from a manufacturing perspective." What he said was pure flamebait: "$1 billion retail, probably about $1 million wholesale." Please.

  31. Re:Not that stupid by cens0r · · Score: 2, Insightful

    Or McDondald's who gives you a free burger. Or iTunes giving away a million songs for free. Or netflix giving you one free month of rentals. Or Columbia House giving you 10 CD's for a penny. Or AOL giving you a zillion free hours. I think I've discovered something. Drug dealers actually operate like other businesses. Of course in my life time I've never acutally been offered free drugs. The supply is much lower than the demand, the dealers have no problem moving their stuff without giving any away.

    --
    Jack Valenti and Orrin Hatch will be first up against the wall when the revolution comes.
  32. Helloooooooooo? by Kjella · · Score: 3, Insightful

    I can't see that it really matters if Microsoft tries to "hook" the Third World on their products. The Third World can't _afford_ Microsoft prices (sort of what makes them Third World) and so if they are using Microsoft products it will be at no gain to the company's bottom line.

    You seem to have completely missed the finer points of monopoly versus normal competition. The very last thing you want as a monopoly is a competitive alternative. Read up on some basic economics about profits in monopoly versus duopoly and how much money it's rational to sink into barriers to entry.

    Microsoft would want nothing but for the third world to use their products, both officially (like this giveaway) and unofficially through piracy, because it means they're not using anything else. While they may cry their hearts out over the massive piracy, the truth is that if they actually forced them to pay, they'd lose their biggest barrier to entry.

    You're right, the third world doesn't gain their bottom line. But if they let an alternative develop and grow popular because their prices are too high, it could seriously hurt their bottom line where it matters - in the rich countries. That's what this is all about, what they are trying to prevent.

    That's also why threats of moving to Linux is so effective - the more people are on Linux, the more the rest can threaten to move to Linux. So it's probably cheaper to buy them off than to increase the Linux userbase and make the switchover threat worse. They sacrifice a little profit to keep their monopoly, because that is what matters in the greater picture.

    Kjella

    --
    Live today, because you never know what tomorrow brings
  33. Re:"the third world" by dyte · · Score: 2, Insightful

    I can't see Microsoft ever making any significant profit there.

    You are probably right, since their is no money to be made there then by giving away licenses, they are not loosing the money that they would never get anyway. In addition, by getting people on windows they are keeping people off alternatives.

  34. Yeah, sure, why not by andih8u · · Score: 4, Insightful

    Microsoft is obviously doing this just to hook the third world. Its not like they, nor Bill Gates have ever made any charitable donations before, right?

    Maybe one day slashdot will get rid of Michael and will slowly become a respectable news source again.

    --


    slashdot, news for crazed liberal socialist zealots
  35. Re:sloppy reporting by One+Louder · · Score: 4, Insightful
    It really depends upon what you consider the "value" of donated software - is it simply the costs of the media, or the artificially constructed retail price? What Michael was alluding to was not that Microsoft's software is worth only 0.1% of the retail price, but rather that the actual hard cost to Microsoft for the donation is orders of magnitude less than the fake "value". Where this is important is at tax write-off (or press release) time - they donate a CD with Office that costs them $0.05, and can try to write off $300. In some cases it's even less - they donate a single CD and grant a site license.

    If you like, I'll give you $1000 worth of software - it's easy because I can arbitrarily set the "value" of a trivial chunk of code at $1000 and be no different that what Microsoft is doing here. This is why Microsoft likes to donate software or vouchers for software (most which usually come back to them) instead of cash.

  36. "Microsoft profits down 17 per cent" by AndroidCat · · Score: 2, Informative

    This Reuters story in the Toronto Star puts a different spin on the numbers. I assume that they're both using the same numbers?

    --
    One line blog. I hear that they're called Twitters now.
  37. MOD PARENT DOWN!! IMPERSONATION! by temojen · · Score: 2, Insightful

    MOD PARENT DOWN!! IMPERSONATION!

    Look closely at his name! RAY_R_NOND? looks like raymond but spelled rayrnond. See it?

    See the FAQ


    I have re-posted this AC comment because it needs to be seen, and someone has modded it down unfairly.

  38. Losing battle for third world by InfiniteWisdom · · Score: 2, Interesting

    MS seems to be very definitely losing market share at least here in India. Most computer manufacturers including Dell and Acer are selling PCs and Laptops with Linux and Openoffice pre-installed. One of the indian manufacturers... HCL is advertising a modestly configured PC (1.7GHz, 128MB RAM, 40GB hdd, 15" CRT) for the equivalent of $250 with Linux and Openoffice installed.

    Many people may replace it with Windows, but at least you're free from the Microsoft Tax if you choose to use Linux. And I'm sure many people will at least try it and be shocked by the staggering loss in performance when they install, say, WinXP on these machines.

  39. Good plan... by Darken_Everseek · · Score: 2, Insightful

    Free software gives Microsoft a lot of exposure. Some of the worlds largest markets (read: most populous nations) are third world. Since people will have the product, they'll learn it, and likely develop the same dependance as is seen in North America today. (Ever try to use Lotus Suite after 6 years on MS Office?)

    Eventually, the economy in these nations picks up, and people start paying massive amounts of money for software upgrades and support agreements.

    Good long term potential earnings.

  40. Darl can help us on this one.... by JTFritz · · Score: 2, Interesting
    So let me get this right,

    Our buddy Darl says that Linux can be downloaded for free and used in North Korea, Afghanistan, and other terrorist filled countries.

    But Bill Gates goes into these countries and gives his software away for free also. To sweeten the pot, he takes a tax deduction for donating product to 3rd world countries. The tax deduction is inevitably MORE than the cost of distributing the software, thus bringing Microsoft profit.

    How does this make Microsoft, as a corporation, a more responsible member of the community than us 'Penguinistas'?

  41. Where can I donate hardware to 3rd world? by dougnaka · · Score: 2, Interesting
    Anyone have any good places they use that get old computers from us to someone who really needs it?

    I've got plenty of hardware, from old pentiums to dual p2 300's with SCSI drives, and I've got more workstations and servers than I need... I'm sure I'm not alone.. maybe the local library could use some, but I've always been partial to latin america..

    --
    My Linux Command of the Day site : LCOD
  42. Setting up computer labs in Africa by mks113 · · Score: 2, Interesting

    I'm heading for Africa this Fall. One thing I'll end up doing is computer work.

    I have a friend who is setting up some computer labs for elementary schools. I pleaded with him to go with Linux -- easier to lock down and maintain (by a qualified individual), but mainly because of the hook effect. Even if you got windows free, it will then be all that those students know, and will result in money flowing from countries that can't afford it into the coffers of Redmond.

    You don't have to be a militant-anti-globalist-protestor to understand that it isn't a desirable situation.

    It is in situations like this that the freedom of open-source makes the most sense.

    BTW, tobacco companies are doing the same thing. Hook the 3rd world and send the profits to the US.

  43. Re:sloppy reporting by The+Bungi · · Score: 3, Insightful

    The people who run this web site are not journalists by any stretch of the imagination. They never were, and they never will be. The only one to come remotely close to that description was Katz, but he was so far gone to the left that it didn't matter.

    I agree with what you're saying, but I cringe whenever someone accuses them of "shoddy journalism" - that's an insult to real journalists everywhere. Instead, they should be criticized for running a web site that unfortunately commands the attention of millions of people all over the world and knowingly appending their snippy comments to stories submitted by other people in order to sway the opinion of said millions (ok, maybe thousands).

    Being a "perl hacker" (whatever the hell that means) and hitting the jackpot by accident does not make you a journalist anymore thatn learning to hack a weird scripting language makes you a professional software developer.

  44. They did this before. by iantri · · Score: 2, Interesting
    They did this before. The made a gracious donation and provided the very poor country of Namibia with copies of Office Professional for a set of 50 laptops that were purchased for the school system. The catch? They had to buy a copy of Windows, for each computer. Somehow, a $2,000 donation of software would have cost them $9,000.

    Namibia said "Screw you!" and kept on using Linux.

  45. Calling a Spade A Spade-Pol. Correctness be damned by FreeUser · · Score: 2, Insightful

    Microsoft is obviously doing this just to hook the third world. Its not like they, nor Bill Gates have ever made any charitable donations before, right?

    Donating cold, hard cash is charity.

    Donating product is promotion, pure and simple.

    Spinning it as "charity" is disningenuous, dishonest, and quite frankly an insult to our intelligence (not to mention an insult to everyone who does make real, legitimate financial donations anywhere).

    Maybe one day slashdot will get rid of Michael and will slowly become a respectable news source again.

    So, in other words, Michael isn't up to Microsoft Shill standards?

    Microsoft is trying to "hook" the third world. As anyone with any experience with computers (who is not a Microsoft shill) will attest: once you are running on one platform, switching to another is difficult even if the playing field is level. Add to that Microsoft's long, well documented history of customer-lock-in strategies and techniques ranging from deliberate sabatoge of competitor's products through mucking with DLLs (Netscape, DR DOS, etc.) to outright strong-arm tactics ("use Netscape instead of IE and will treble the price of your licenses!"), couple all of that with Microsoft's typical monopolistic pricing, and the only rational conclusion anyone not shilling for Microsoft could reasonably reach is that they are, in fact, trying to promote their product in the third world and thereby lock in new customers, making it difficult for them to consider competing alternatives (e.g. FreeBSD, Apple, Linux).

    In the Common Tongue we call that "hooking" the customer.

    --
    The Future of Human Evolution: Autonomy
  46. Great point by Killswitch1968 · · Score: 2, Interesting

    Geeks unequivocally will tell you XP software is entirely software because they use [insert Linux distro here] and it has so many [insert tons of benefits here]. But this doesn't reclude the fact that: 1. Linux is virtually not marketed, Tom Dick and Harry havent' even heard of thing 2. Not ready for the desktop. It's NOT simply enough regardless of what Mandrake people will tell you. Simple for geeks, but not to grandma, and that's what matters. This is why computer systems that are used almost solely by geeks (databases and servers) are run by Oracle and Linux, NOT Microsoft.

    --

    Corporations: your universal scapegoat for all society's ills.
  47. Re:"the third world" by griffjon · · Score: 2, Interesting

    You forget the classic MS tactic of donating some software, getting a country to sign an insanely long-term contract, and then, by normal MS methods, pushing upgrades via non-compatible software (...Office...).

    Worse, in the Caribbean, they've somehow gotten the Carib equivalent of the SAT, the CXC, to include a MS-specific computer section, such that even if a high school was interested in Linux, they'd still be obligated to teach MS Office and Access to their graduating seniors who wished to take the IT subject test. That's some serious lock-in.

    They also send their licensing police out, to make sure you're not pirating anything.

    And don't even get me started on the hell that is Windows Update for a computer lab that shares a single, pay-per-minute, dialup connection.

    --
    Returned Peace Corps IT Volunteer
  48. Localisation into Pushtu and (Persian )Dari ? by openmtl · · Score: 2, Insightful
    The Yahoo note said Afganistan. They have Pushtu and Dari. Would Microsoft be sponsoring localisation into native languages ?.

    I suspect that this is a spoiler for Open Source like OpenOffice, Apache and the likes of FreeBSD or GNU/Linux.

    If its basic computer skills then you don't need any Microsoft software but any old PC like the junk we in the 3rd world typically toss out (you know all those P-300 and lower PCs.

    I want to know is

    a) what the hell they would be powering these PCs with ! and

    b) how will Microsoft actually help the very poor rates of literacy in the females in Afganistan. Since the US got rid of the Taliban very little has been done to help female literacy. Female literacy is an essential part of the general children literacy rates as the females of the family teach children from an early age at home basic skills prior to formal schooling.

    I still think that the 3rd world need the basics to survive not some 3rd rate software that has an inflated sticker price and can easily be replaced by alternatives at a zero price point. Anyone who thinks that GNOME/KDE is not desktop ready is talking sh*t. As for server technology then any typical Linux magazine cover CD has Apache, PHP, Perl, Linux, Postgresq/MySQL, Python.... You can get more software from some old Linux magazine at a newspaper stand than you'll ever get from Microsoft on their gift programs.

    --