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Orwellian Tech Support

Posted by michael on Monday February 23, 2004 @04:28AM from the tps-reports dept.

alteran writes "Here's a very well-written piece on what goes on inside a tech-support call center. Makes working for Initech seem good. Sorry about the forced ad-viewing - it only last about 10 seconds, and the article is worth it."

3 of 853 comments (clear)

Re:Violation of copyright laws by TheSunborn · 2004-02-23 05:00 · Score: 0, Troll

That the site is slashdotted.
Re:How? by exhilaration · 2004-02-23 05:47 · Score: 0, Troll

Aren't Dells like under $400 now? I paid $3200 in the summer of 1997 for a top of the line Gateway (PII 266). Now I can get a top of the line 3+ Ghz PC from Dell for under $500.
Re:You can't get parts from India... by mi · 2004-02-23 06:46 · Score: 0, Troll

The american consumer does not win in the long term. At best, it's a very short term gain.

What sheer stupidity! And "Insightful" no less...
his own job will be going to India (or wherever) and he won't be able to buy anything tommorow (for lack of income), regardless on how cheap it is.

Yea, we are all doomed, doomed! Unless we close the borders and stop importing things and services.
no job is safe from an Indian worker earning a 10th of what his american counterpart makes
I, for one, welcome the chance the Indian workers get from this situation. However, your understanding of economics is too weak to seriously argue about the prospects for employment in different parts of the world economy.
"Globalization is the spice of life."

--
In Soviet Washington the swamp drains you.