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Australian Tax Office Adopts Open Source Software

James Roberts writes "AustralianIT is reporting today that the Australian Tax Office, or ATO (Australian IRS equivalent) has ditched its standard Microsoft SOE and will now adopt the Linux operating system 'where appropriate.' It was reported late last year that the ATO was originally considering Longhorn as its preferred SOE. This is a big step for Australian Federal Government, who have been slow in the uptake of open source policies despite ongoing petitioning by several high profile pressure groups."

49 of 167 comments (clear)

  1. "Pressure groups" is such an ugly phrase by ObviousGuy · · Score: 3, Funny

    Why not call them what they are, "non-profit sales teams"?

    Here's a funny thought. The government saves money by not paying Microsoft licensing fees. Do they expect to return that windfall back to the tax payers?

    --
    I have been pwned because my /. password was too easy to guess.
    1. Re:"Pressure groups" is such an ugly phrase by evil_roy · · Score: 4, Funny

      Funnier still is that the author considers LUGS high profile.

      I don't think there is any such thing as a 'high profile' *UG

  2. Off the shelf or custom? by MacFury · · Score: 4, Interesting

    Just what operations are they moving to open source? Is this the standard day to day operating tasks such as word processing and spreadsheets, or are they writing custom software?

    1. Re:Off the shelf or custom? by erf007 · · Score: 3, Interesting
      In the article it states that they currently are predominantly Microsoft centric on their midrange platform and this is the area that is expected to change as part of the Change Program.

      I guess this in turn means that they would primarily be doing custom developed software. I can't imagine too much off the shelf type stuff that would be of interest to ATO.

  3. In Other News by wan-fu · · Score: 5, Funny

    By using an Anton Pilar act, SCO raided ATO offices demanding a AUD$904.32 (USD$699) licensing fee for each CPU.

    1. Re:In Other News by rusty0101 · · Score: 5, Insightful

      Sorry, SCO licences are only available to comercial entities. ATO is anything but comercial. It may be a parasite of comercial entities, as well as individuals, but it is not comercial in nature.

      --
      You never know...
  4. Why start in the tax office? by seriv · · Score: 4, Interesting

    Shouldn't the ITs over there start with thing less important then tax records to start with converting computers to Open Source? Don't get me wrong, I am all for a switch anywhere, but why start with such a massive undertaking?

    1. Re:Why start in the tax office? by Anonymous Coward · · Score: 3, Insightful

      if something big like that can be done, so can the smaller less important things.

      it sets a standard, adn a wealth of info to learn from

    2. Re:Why start in the tax office? by RedPhoenix · · Score: 5, Informative

      We have..

      * Department of Veterans Affairs: Ditched a bunch of NT4 file servers for a big samba box running on an existing s390 machine.
      * Northern Territory Department of Education: Open Source focussed for many years.
      * NSW Department of Transport: Moving down the open source (particularly, open-office) path.
      * Aust Department of Defence: LOTS of open source here, regardless of lack of any official position om the issue.
      * About a dozen other government departments: Using open source security auditing agents (Snare, Snort) to comply with national security requirements.
      * ACT open-source legislation will probably mean a heightened open-source focus for the ACT government IT provider, InTACT.
      * Several small DB projects in quite a few agencies, using postgres/mysql.
      * Websphere (which has a apache backend) being used in a bunch of organisations, including the DVA.
      * many more examples...

      However, I'm not certain that the ATO are converting just yet, they're just not excluding it any more (ie: Allowing prospective bidders to NOT take into account the current (windows) SOE when developing proposals). I also suspect that the tax records will not be affected by this change - from memory, they're on a bunch of big-iron machines.

      Red.

    3. Re:Why start in the tax office? by iabervon · · Score: 4, Informative

      They're already planning a major change. This is not actually a commitment to use any OSS, but rather a decision to evaluate OSS solutions as part of the change. Furthermore, they run relatively little software on their desktops; most of the work is done on their mainframes. So the OSS portion of this is not really a massive undertaking. For that matter, if they start running Linux on their mainframes (side-by-side with what they're currently running), they can start a tighter integration between their mainframe and desktop environment.

    4. Re:Why start in the tax office? by Anonymous Coward · · Score: 4, Interesting

      IBM Websphere is not particularly valid point in the context of this article. The idea that deploying a Websphere based Intranet solution is actually cost effective is quite ridiculous to me.

      I am, right now, sitting next to a bunch of developers who are battling to get a single part of a Websphere implementation to work, let alone be productive. The current word is that the leader of the team should probably be looking for a new job because of the current budget blow-out.

      Sure, apache is no doubt working beautifully behind the scenes here, but from what I've heard that would be the only thing working. IBM have promised us the world, and are now helping us towards fulfilling that promise, without very much success.

      Developing an Intranet solution based on Websphere has little to do with what web server its running on, and more to do with the content management tools it provides, how easy it is to have it co-exist and integrate with existing applications, and how clear the business are in defining the requirements.

      Luckily, here, management are smart enough to understand that the problems lie with IBM's solution, and not the fact that we're using open-source software

  5. Where appropriate by gid13 · · Score: 5, Funny

    As opposed to what they were doing before: adopting it where inappropriate! :)

    Seriously though, is it just me or does that wording imply that they've been inappropriately using Windows? Maybe it's good they can admit such a thing.

    1. Re:Where appropriate by Crypto+Gnome · · Score: 4, Insightful

      It all depends, if you consider the blanket deployment of a single solution without considering for *how appropriate* that solution is for the many and various expected uses to be "inappropriate" then YES they've been inappropriately using Windows.

      All they've said (and this now goes for many Australian Government uses, now) is that OpenSource solutions will now be considered on a case-by-case basis, whereas previously it was "roll out this solution everywhere, without considering other options" (mainly due to Government bulk-buying of off-the-shelf commercial solutions, mostly due to HEAVY lobbying/discounting/campaign contributions?).

      Yes, it's true, The Australian Government has made a commitment to officially (and seriously? one hopes) consider the use of OpenSource as opposed to (as previously) considering only mass-market commercial solutions.

      --
      Visit CryptoGnome in his home.
  6. Longhorn? by Espectr0 · · Score: 5, Funny

    It was reported late last year that the ATO was originally considering Longhorn as its preferred SOE

    What? How can they even consider an OS that won't be released for about 2 years?

  7. Does this mean... by propellor_head · · Score: 5, Interesting

    Does this mean that in future, e-tax (the software the ATO provides for people to lodge their own personal returns) will run on Linux? At present it only runs on Windows.

  8. They still have a ways to go ... by calmdude · · Score: 4, Interesting
    1. Re:They still have a ways to go ... by calmdude · · Score: 3, Interesting

      Converting a web server to open source is the first step one should take even before fully considering converting to OSS.

      Imagine someone saying, "I want to date 6'5 tall women because someone said good things about them", but they have only dated girls 5'2 and shorter. How likely is it that they will keep the commitment to date 6'5 people?

      The only way a company truly converts to OSS is if they have a high-exposure, successful project, and once again, the web site is the best way to accomplish this. Several companies I did work for decided to convert to OSS right after we installed a *nix box running Apache.

      A journey of a thousand miles begins with a single step ....

    2. Re:They still have a ways to go ... by martinX · · Score: 4, Insightful

      Perhaps they don't run their own web servers. The government department I work for has a significant web presence but the hosting is contracted out to an outside company. In fact, none of the departments of this state government run their own web servers.

      --
      When they came for the communists, I said "He's next door. Take him away. Goddam commies."
  9. Re:SOE what? by Duc+de+Montebello · · Score: 5, Informative
    Standard Operating Environment

    another stupid TLA, meaning a PC running windows...

    --
    "If we hit that bullseye, the rest of the dominoes should fall like a house of cards. Checkmate." - Zapp Brannigan
  10. Great, Just Great... by OECD · · Score: 4, Funny
    The frickin TAX OFFICE now has a reliable, free, software solution.

    I'm going to have to rethink this whole Open Source thing...

    --
    One man's -1 Flamebait is another man's +5 Funny.
  11. Re:oh dear by saramakos · · Score: 5, Funny

    I am sorry - this does NOT mean you will get your Tax Return sooner.

  12. Make it Government Wide by sr180 · · Score: 4, Insightful

    I dont see why they dont do this government wide as China is attempting. The amount of money saved on licensing would hire a lot of staff for support and training. Thus the money previously paid for licensing would be directed into the local IT workforce, creating jobs, producing local IT experience and knowledge that can then boost the local industry instead of watching all our tax money go offshore...

    --
    In Soviet Russia the insensitive clod is YOU!
  13. Pretty Misleading Slashdot Blurb by vistas · · Score: 5, Informative

    The article did not say they were going to switch from Microsoft to Linux. The gist of it is that they will no longer dismiss open-source solutions out of hand, but will at least give it some consideration.

    1. Re:Pretty Misleading Slashdot Blurb by HillBilly · · Score: 4, Insightful

      It wouldn't be slashdot without a misleading Linux friendly title and Blurb.

      Its the Fox news of the internet.

      --
      "Go into the hall of mirrors and have a bloody hard look at yourself" - HG Nelson
  14. Probably due to... by Anonymous Coward · · Score: 3, Informative

    the hiring of Bill Gibson as CIO, and his review of all things IT in the ATO.

    As a contractor on the ATO account, I for one, welcome our new open-source weilding overlords!

    Mind you, Bill did pull a huge tender recently, so maybe this won't make it through the next month without being reversed.

  15. Re:SOE what? by Kaotiq · · Score: 3, Informative

    Not Necessarily meaning a PC running windoze, its more general than that, even though thats probably the most common one.

    I've seen SOE applied to other boxen, including in one case Solaris 8 with a particular set of patches.

    Its just a way of saying "This is our standard box".

    --
    Be wary of strong drink, it can make you shoot at tax collectors and miss.
  16. It's not ATO... by sashang · · Score: 3, Funny

    it's GNU/ATO. In the future please correctly refer to the organization as GNU/ATO.
    All your taxes belong to us.

  17. If only Intuit BuickBooks had a Linux port by emptybody · · Score: 3, Interesting

    I would love to use quickbooks but am sick to death of microsoft. Maybe this will help them to see it is a good idea.

    --
    comment directly in my journal
    1. Re:If only Intuit BuickBooks had a Linux port by Long-EZ · · Score: 3, Interesting
      I'm running QuickBooks Pro 2000 under CrossOver (the commercial version of WINE) in Xandros Linux, derived from Debian stable). The user interface is a bit ugly, with some of the buttons almost completely hidden and no online help, but it otherwise works as it did in Windoze. The critical accounting data is secure. Printing checks and invoices is not a problem.

      Other versions didn't work but QB Pro 2000 does. CrossOver should put more effort into supporting QB as a critical application that prevents businesses from adopting Linux. I don't care if it runs IE or MS Office. All I need is QB and OSS.

      I'm looking forward to a native Linux port of QB, but CrossOver emulation is good enough for now.

      I switched my small business to Linux 14 months ago and it's been great.

      --
      >> My ultraviolent Linux switch video.
  18. Yes, No by quinkin · · Score: 5, Interesting
    Who says they are "non-profit(sic) sales teams"? You don't think the Initiative for Software Choice doesn't get a kickback for scuttling another Open Source bill?

    Having friends within the ATO I can tell you with certainty that no savings will be passed on to the public.

    That said, we may incur LESS additional budget bloat (a fixture since the introduction of GST and the complete farce of it's implementation).

    Q.

    --
    Insert Signature Here
  19. I'll believe it when I see it by rsilvergun · · Score: 4, Insightful

    Much as I'd love to see a Gov't move to OSS, I wouldn't be surprised if this turned out to be another bait'n'switch to get Microsoft to give 'em some discounts. What I really want to see is them roll out linux desktops. They might still (why any country in it's right mind would trust a foriegn company with a history of getting away with shady monopolitic practices is beyond me), but I'm not gonna hold my breath.

    The comment about mid range stikes me though. XP's a resource hog, but older Windows are insecure as heck. Linux could find itself a nice nitch where people need a secure desktop OS with access to patchs but don't want to buy new hardware.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  20. It can't be a full scale conversion. by penpen · · Score: 5, Interesting

    The Australian Taxation Office is the so entrenched with microsoft products, I doubt that will ever look at moving away from these solutions.

    Perhaps the greatest entrenchment is something called the ATO innovation centre. This is where they collaborate at a high level with microsoft, on new products and solutions to what they're working on.

    I'm sure I would have heard about news as big as the ATO closing down their innovation centre so one can assume, they aren't even close to getting rid of ms, but are still deep in bed taking a pounding in the wallet.

    Other reasons I'm doubtful of the move are custom pieces of software that have been made for the ATO would have to be ported.
    I know for a fact that the company I work has over the years written a large number of pieces of software for the ATO using, vb and .net. Now simply the cost of moving over these third party software pieces would make any more away from microsoft extremely difficult.

  21. ATO by digitaltraveller · · Score: 4, Interesting

    In Australia you can file your taxes electronically using a WIN32 application that is terribly written. It consistently estimates your refund/liability incorrectly even with the simplest tax information. For example, a salary-only return with no deductions, no adjustments, etc.

    Putting their support for monopolists aside, government incompetence is so 90's. The concept of DETERMINISM needs to be explained to the ATO.

    If anything should be deterministic it's the tax code. The refund/liability amount should be perfect to the last penny, in all but the most complex returns.

    Even in that situation, the estimated return should be correct, but potentially there may be arguments about the content of the return itself, not the resulting amount.

  22. Quite Significant! by Antarius · · Score: 4, Informative
    This is actually quite a significant development. The ATO doesn't usually adopt "new technologies" for quite some time.

    I was amazed when they snuck in fax numbers to allow businesses to submit their BAS (Business Activity Statement - paperwork for the "New Tax System." Is submitted anywhere from Quarterly through to twice-per-fscking-week depending on size of the business).

    Because they aren't publicised, here's some of the fax numbers that I've been able to find out:
    +61-3-9937-9200
    +61-3-9937-9400
    +61-8-8228-4399
    +61-8-8228-4297

    Of course, now I can sit back and watch these fax machines get slashdotted. Not that they don't every day that a BAS/IAS is due anyway! ;-)
    "Specifically "not recommended or supported" in the SOE are the GNU/Linux open source operating system and the Mozilla open-source browser."
    The non-Linux move comes as no surprise. It's no secret that the current hardware is great for Fragfests (Some of the best Quake players that I knew were ATO employees...)

    As to Mozilla? Also no surprise. If their own webpage isn't 100% Mozilla friendly, who'd expect any advances in this field?
  23. Linux Australia by kazooie · · Score: 4, Informative
    While not being terribly high profile, or influential, SLUG have done some work haranguing the ATO. The focus there was on the adoption of Open standards, particularly with regard to their eTax tax return software.

    Linux Australia, the national Linux body, have been doing a lot more interesting work in the Government space.

  24. Nice to see... by wildchild978 · · Score: 3, Interesting

    ... that I'm not the only one who's noticed this glaring ommission. I dislike having to reboot into windows for e-tax. I've tried running e-tax under WINE, but had troubles, so unless they want to take e-tax online or port it to java instead of MS Visual Basic or whatever it is they use (the widgets are vaguely familiar but I can't remember where they're from) I would hope that since they're adopting a more open philisophy the openness would flow on to its "end user" applications.

  25. Re:Open Source is nice... by AndroidCat · · Score: 5, Funny

    Just what Australians need, GNU Taxes!

    --
    One line blog. I hear that they're called Twitters now.
  26. Article misinterpreted by Anonymous Coward · · Score: 5, Insightful

    All this means is the ATO has changed their policy to that non-Microsoft software *MAY* be used where appropriate. This does not mean they are ditching any existing software, just they will be more inclusive in future decision. Hardly newsworthy, I would say!

    Similar to an Australian hospital group I once worked for, ATO is so entrenched in Microsoft it is unlikely anything will change in the immediate future. Such organisation have many Linux and open source haters within their IT departments, it is very hard for pro Linux and open source people to have any impact.

    CIOs are only interested in the bottom line and this could just be the ATOs attempt at getting a better deal from Microsoft.

  27. Interesting, but... by The+Famous+Brett+Wat · · Score: 3, Interesting
    So does this mean that e-tax 2004 won't require the use of Windows to lodge your tax return electronically? I do keep a spare Windows machine lying around for use in case of emergency, but I refuse to entrust it with any important financial information, passwords, or things that could facilitate "identity theft", so there's no way I'm going to fill out a tax return on it.

    I'm betting that e-tax will be Windows-only again this year, but it's a bet I wouldn't mind losing.

    --
    proof, n. A demonstration that a conclusion is implied by certain premises and axioms.
  28. Not Ditched, just the Policy Changed: by sasha328 · · Score: 4, Informative

    The comment is pretty misleading. The ATO had a SOE policy wich explicitly excluded non-Microsoft products. What they are doing now is ditching this part of the SOE policy. In other words, they will still be a Microsoft shop, but in the future, non-Microsoft products have, in theory, and equal footing to be accepted as SOE.
    Don't get me wrong. It is a positive move, and hopefully, good will come out of it.

  29. Re:Say what? by AstroDrabb · · Score: 4, Informative
    perhaps not, according to the article "Specifically 'not recommended or supported' in the SOE are the GNU/Linux open source operating system and the Mozilla open-source browser."
    That was the old SOE.

    The very first paragraph states:
    THE Australian Tax Office will adopt an open-source software policy for the first time, opening its Microsoft-dominated standard operating environment (SOE) to products such as Linux.
    --
    If Tyranny and Oppression come to this land,
    it will be in the guise of fighting a foreign enemy. -James Madison
  30. Re:Pushing open source through laws by timmarhy · · Score: 5, Insightful

    you people haven't a clue. You think linux = programmers not getting paid? idiot, there is nothing stopping the ATO employing programmers to work on OSS for them, if anything it means MORE free money for I.T jobs in general and not sending money down a large over seas corp. hole. good work ATO i hope you can ween yourselfs off MS software altogether.

    --
    If you mod me down, I will become more powerful than you can imagine....
  31. Re:oh dear by askegg · · Score: 3, Funny

    Taxelation = The joy of receiving your tax return, which lasts until you realise it was your money to begin with.

    --
    I don't make predictions, and I never will.
  32. Sharing Code Already by marko123 · · Score: 3, Informative

    A beautiful thing I heard from the horse's mouth last time I was in Canberra:

    The Intellectual Property departments are sharing source code with the Taxation Departments instead of spending tax dollars to rewrite the same functionality (online identification verification using PKI in Java).

    Very good to hear already. This makes sense as well.

    --
    http://pcblues.com - Digits and Wood
  33. From The Trenches by ikeaboy77 · · Score: 5, Informative

    Having spent more than my fair share of time (though not as much as some!) working on ATO mid-range systems, I can confirm most of the technical aspects of the article.

    Yes, all ATO mid-range systems are developed on the Microsoft platform. Most are recently developed .NET applications to web-enable existing mainframe applications; Others were designed to integrate across agencies via web-services; Others still do little more than send an email.

    And yes, the vast, vast majority of core business processing continues to take place on mainframes - tax processing, enforcement, GST, BAS. The data for these systems are all ultimately stored and processed on big iron.

    As for the SOE, well, mid-range developers have (you guessed it) an all Microsoft SOE running W2K server (progressively rolling out W2K3), SQL Server 2000, IIS 5, etc, etc, etc. Business users run XP with the usual collection of Office and Outlook, plus a good old mainframe client to connect to those core systems.

    Sure, the lip service paid to adopting open source might be encouraging, but I wouldn't hold my breath! The Change Program needs to make these announcements, but much of the technology solutions are already proposed and are only a rubber stamp away from approval.

  34. Re:SOE what? by Anonymous Coward · · Score: 3, Informative

    Sorry, for sme people it means more than that. In the world of IT Service Management, a SOE (aka Configuration Baseline) is a powerful tool to simplify the release management process. Without the concept of configuration baselines, an organisation with 3000 desktops and 200 servers would have potentially 3200 different configurations. Pretty hard to test against, to find the underlying causes of incidents etc. etc. etc.

    Many organisations have server SOEs as well as desktop ones.

  35. Really simple. by The+Fink · · Score: 4, Insightful
    Australian bureaucracies -- doubtless, others worldwide, too -- take about two to three years to come to a decision. It's actually a really smart move on the part of their decision-makers to start the decision-making process about two to three years early, since that's about how long it takes them to make the decision.

    Heck, speaking with first-hand experience, I can plainly state that some places didn't upgrade to Windows NT until Windows 2000 had come out. And have only recently gone to Windows 2000.

    Of course, even with spending the next few years evaluating the unevaluable (an unreleased OS), that'd come up when they'd finally gotten to making a decision, which in turn means the evaluation would be thrown out, and restarted at point zero.

    ... and people wonder where Australian tax dollars go. :-)

  36. Tax or Tux? by axxackall · · Score: 3, Funny

    I guess from now on we should call it "Australian Tux Office".

    --

    Less is more !
  37. Re:SOE what? by sparkie · · Score: 3, Insightful

    Not everyone is an American, or attends American High School English. Being someone who completed high school English, I know summaries are *not* supposed to be self-explanatory. They are meant to entice you into reading the full article.

    Now, promptly remove your head from your ass and look at the light of day.