Slashdot Mirror
Microsoft FUD Machine Aims at OpenOffice.org
Roblimo writes "If you're using Microsoft Office and considering a switch to (free) OpenOffice.org, Microsoft would like you to read their Open Office Competitive Guide first, in which they tell you how much better/faster/cheaper MS Office is than OOo. Taran Rampepersad, an IT consultant in Trinidad, believes this "Competitive Guide" is nothing but FUD, so he wrote a detailed rebuttal to it -- and released his article under the FDL so you can feel free to republish his piece or share it with anyone you like, however you like." A followup to this story. Newsforge and Slashdot are both part of OSDN.
I've never understood why a lot of authors pepper their articles with redundant links. I mean, look how many links to www.openoffice.org are in that article -- it's crazy, especially when considering what this program is called (ie a website in itself!).
Otherwise, very good rebuttal.
I read that document actually. In short, it shows the disadvantages of OO: which there are- and then it shows the advantages of MS.O. It only goes head to head with OO on one point, the point of integration with the Outlook suite. Unfortunately, MS makes the assumption that we want more than a write-clone and a basic spreadsheet.MS believes in the extreme abundance of features. I don't care for gazillions of features, myself. I want essentially Write from Win 3.1. Anything more tends to be utterly unused. Spreadsheets need to have math functions, coloring, some decent copy functions, and a decent grapher.(Excel ain't a great grapher) Anyway, it is mostly FUD.
/b
|f(x)dx = F(b) - F(a)
OpenOffice does not have an e-mail client, so customers may incur a licensing cost associated with buying an e-mail application.
Why don't you use this 'free' software?
Because it doesn't come with an email client!
Why don't you use a 'free' email client?
Because it doesn't come with a web browser!
Why don't you use a 'free' web browser...
Ensure that their mission-critical information is adequately protected from virus attack.
Over the last month I have been sent over 20 virus infected MS office files. I hardly think this argument could possibly hold up.
OpenOffice does not have a dedicated development or support rteam. Consequently, if bugs go unresolved, users have the option to resolve problems by scouring through numerous community sites and chat rooms.
As opposed to what? Finding out you have a bug in your software and waiting till the next version or patch two years down the line? OOo is bad because thee is a community of people happy to help you.
All in all its pretty pathetic. I doubt the person who wrote it was convinced.
Mouse powered Chips, Open source Processors and Lego
First of all, it's OpenOffice.org, not Open Office (trademark issues).
Secondly, even though I am a participant on the Marketing list for OOo, I must say that the disk space comparison between OOo and MSO is unfair. MSO comes with fonts + clipart, which OOo lacks. Maybe SO vs. MSO would've been more fair. (we want our products to win through honesty, not FUD).
Jay | http://oldos.org
"third party studies show that competitive office suites retain only 75% accuracy (data and formatting) when receiving documents from Office users..."
Well, who's fault is it for using proprietary file formats in attempt to lock everyone else out of the market?
I wonder if MS Office 2003 will correctly open a document created in OpenOffice.org.
$cat
This might sound like flamebait, but I havn't read either article so I'd just like to post my own 1 point rebuttal.
You can't download MS Office legally.
I rest my case.
--
The last digit of pi is four.
Don't confuse politics with business, or donations with payments for services provided. Microsoft is paying for a service: slashdot displaying their ad. The price of the ad placement should be more-or-less equal to its value (Economics 101), thus Microsoft owes no more to slashdot, nor does slashdot owe Microsoft anything besides display of their ad.
I think it's fairly safe to say that Microsoft would not advertise on a "hostile" site such as slashdot if they did not perceive some benefit from that greater than or equal to what they paid for the ad placement.
sig != null
Promoting OO to my clients to become...
As i have small clients, they are not dependent on macro's.
Only big companies or very specialized companies get dependend on macro's or better said, the bugs and propriarity rules in the macro system.
All others can change without problem...
MS is becomming predictable in spreading FUD where it hurts them in the market...
A bit like the bully that get's kicked in the head by the new kid that is not impressed with the bully.
Huh?
"Microsoft feels compeled to insult openoffice.org by saying how wonderfully better MSOffice is"
So, anytime anyone says anything is better than something else, they're insulting that 'something else'? "Best hamburgers in town!" is an insult to every other burger place?
That's the stupidest logic I've ever heard.
How, exactly, is it an insult to anyone using OpenOffice for Microsoft to say their product is superior? What else would you expect from *ANY* vendor of *ANY* product over their competition?
I'm administering the IT of a small company that uses MS O, Access in some places, Lotus Suite and Lotus Notes. The articles points about Outlook therefore does not apply to us.
We're still having trouble translating the old Lotus application documents to MS O. There are too many of them. For now, keeping Lotus Suite is cheaper than converting to MS O, while all new docs are Word-based. Trying to goto OO is therefore worsening the situation unless compatibility with MS O 2000 is guaranteed (minus Active X and Macros which we dont use).
Hardware is also not an issue since all machines are Pentium3 with 256mb ram and win2k pro minimum.
I tried OO a while ago, a few Word documents did not translate well, and it seemed too slow. At one point during testing it crashed on me. Since it was a while ago, I intend to try it again. However it will have to be very stable. It should also be noted that like PDF, MS Word documents are a bit of an industrial standard with everyone sending them in email attachments expecting you to be able to deal with them. This is another sticking point... can OO's compatibility be guaranteed with MS Word? I doubt the UI training will be an issue.
So we cannot dare switch to OO, even to lower the TCO. If a company stepped forward to support OO and guarantee compatibility, we will pay them the licensing fees. For now we'll remain stuck with MS O and MS Windows. Some points in that document against OO are valid, and I must say that, although I'd prefer OO anyday.
"Give orange me give eat orange me eat orange give me eat orange give me you." -Nim Chimpsky
My staff recommended including it in an XP distribution kit I'm puting together for a new promotion. I declined only because OO didn't work in XP as a limited user, and that it didn't support multiple users' settings.
.whatever files), but still set per-user.
I realize OO's built from a common source code base that should work for multiple platforms, and such proprietary things as The Registry would be verbotten territory. That doesn't forgive the designers, though, who have access to per-user environment variables, per-user home directories and common areas to store information as defined in Windows 2000 and Windows XP.
Of note:
%userprofile% is the equivelant to $home. Store per-user settings here, or in %appdata% which is hidden normally (like
%allusersprofile% and %ProgramFiles% point to common areas that are at least read-only to all users.
Minor programming changes to look for these environment variables would let OO be multi-user and secure on current and supported versions of Win32. How hard is that?
Use Evolution instead of Outlook? Bewa
The points are aimed at people who actually buy software. The fact that you can write a thesis without using word is not a great surprise. I wrote mine using LaTeX.
The marketting points look reasonable enough to me, OpenOffice does not do everything that Word or Office does, it does provide a clone of the core functionality. But what happened to open source being innovation and Microsoft being only able to copy? Is there anything that OpenOffice does that is new?
When the VA Linux puts these stories up on slashdot they do so with all the objectivity of a Congressional hit squad. When it comes to Microsoft the editorial line at VA Linux is even less objective than Matt Drudge. At least Slate tells us that it is owned by Microsoft before they comment on stories that affect their employer, heck Slate even bites the hand that feeds it. But not Slashdot, there they stay on message even more comically than a Whitehouse press spokesperson.
Is this the most important tech story going on in the world? I don't think so. The editorial diet today has been pretty thin, recycled stories published a week ago on the BBC, the fascinating news that Mozilla Foxtrot is going to allow the users to choose the name for themselves. Well whoop-de-do, Internet Explorer went through that phase roung about release 3.0, you could download a tool that would let you brand it any way you chose, stupid icon and everything. I used to annoy my Netscape friends by running a version that announced itself as Netscape Navigator complete with N icon. The sometimes took quarter of an hour or more before they realized they were having their chain yanked.
I still think the Wired story on how to get casual sex via bluetooth was more interesting. Oh and that virginity auction in the UK. Or how about Boeing being about to launch high speed internet service via WiFi on planes next month?
Sure the latest discovery of some perfidious Microsoft marketting litterature was desperately more important and interesting. Does it tell us anything new we did not know before?
Looking for an Information Security student project suggestion?
Try http://dotcrimeManifesto.com/
why do people keep reiterating the fact that this document was exported from Quark Express? is there a fundamental misunderstanding of what Word/Office is capable of or marketed as? This document is well laid out and visually designed in a way that not only is Word unable to do, but isn't expected to accomplish.
MS knows the capabilities of their software and they haven't tried to position the Office suite in competition with Quark, InDesign, or other professional layout applications. you're comparing apples and oranges in this criticism and it comes off rather silly.
The big deal is that Microsoft is finally admitting they're threatened.
Creating marketing material that directly targets OO is quite an admission and they probably resisted doing it as long as possible because simply naming OO like that actually has the negative affect (for MS) of elevating them into the ranks of "serious competitors" - which will make people start talking. It also telegraphs to investors and stock analysts that there may be choppy waters ahead in the Office margins.
Remember, Sun didn't give away OO just to be nice. They did it to make a dent in MS's margins in their #1 cash cow. Looks like it's working.
So sure, that's what their marketing dept is supposed to do, but until now, they'd never needed to. In fact, up until now, the only real competition Office had was Office - pirated.
Exchange business transaction information externally with customers and vendors.
Now IMHO, THAT is funny! So I need MS Office for this, when Microsoft's OWN solution is to use PDF. Talk about making your own counter-point!
If Tyranny and Oppression come to this land,
it will be in the guise of fighting a foreign enemy. -James Madison
If Tyranny and Oppression come to this land,
it will be in the guise of fighting a foreign enemy. -James Madison
It's amazing that Microsoft is still saying with a straight face that you can call their support line and get help. Admittedly half of that statement is true, but not the half that matters to most businesses. Microsoft's ineptitude on the phone is legendary. Their developer's site is nice and quite useful, but that's not going to help the average clueless Joe who wants to know why Office is reformatting all of his documents with the tagline "0wn3d by PH3rN4nd0!," or keeps crashing with the words "missing vsdl95.dll." They charge ludicrous hourly rates to provide the kind of tech support a jr. high school student would consider incompetent. Come to think of it, I sense an opportunity to revitialize our schools...
Furthermore, their document reads like a argument against closed protocols. "If you leave us, you leave your data. You leave your database. You leave your correspondences. You can't leave us. You're ours." If your file cabinet supplier came to you and told you that your business histories and documents would be shredded if you ever thought about leaving, you would consider it blackmail and would find a new supplier right away, threats be damned. Why do we take this as a viable argument in the computer world?
The ______ Agenda
Hmmm.... Maybe these guys should learn LaTeX and concentrate more on the content, not formatting of their papers.
...richie - It is a good day to code.
Perhaps it would be more accurate to say "based" rather than "base". I know of two companies which went bankrupt because their macro-based accounting practices buggered things up.
One company found that the macros were stuffing things up when their biggest customer complained. Auditors were called in and found that the macros had overcharged for some things (some of them by an order of magnitude) and silently failed to charge for others. When the dust settled, the company had to pay back some humungous amout of money (millions, I think) and they survived that, but then a macro virus went through their business like a bushfire through spinifex and they suddenly discovered that their backup procedures really were as bad as the auditors had claimed. My little Linux gateway box was still faithfully doing its thing when the auctioneers came and took it away with the rest of the office equipment and furniture about three months later.
The other company rolled out a new version of MS Windows and MS Office, then discovered on Monday that the new MS Office broke their macros. In the time it took them to fix their macros, they nearly went out of business too. They contract out their accounting, now, and use stylesheets and templates to replace their macros for other stuff. If they hadn't done, the poor (absent) error-checking in the macros would have sent them bust as well. Technically, they did go bankrupt but the authorities took note of the reasons for it and let them keep trading for a month or two until their considerable cash flow had dragged them past the danger zone.
On a similar note, my book-keepers make a specialty of rescuing businesses from DIY accounting packages like MYOB. The businesses using them don't understand how the programs work. They enter data, they get regular reports, and not only are the reports wrong because the data's wrong (or in the wrong place), but they aren't able to meaningfully interpret even the wrong results. BKN take their data and paperwork and return reports which are not only rigorously correct but also meaningful in a business sense. On top of this, things like tax forms get submitted correctly and on time, which averts the fines and other cost associated with getting that wrong.
The moral of the story is that there are some things which bodging past is difficult and dangerous for, and "bodgy" pretty much defines a typical set of MS Office macros.
Got time? Spend some of it coding or testing
I would think that because as desktop publishing tools, MS Word and even MS Publisher totally SUCKS ASS!
Paragraphs run, fonts don't kern correctly, line widths magicly change when you open the file on other PC and the list goes on and on.
Word is only good for 1 thing. Word Processing. Publisher is good for zip.
Sometimes I wish I was a plumber, then I'd know how to deal with other people's shit.