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Has Intuit Made Good on DRM Removal?

M-G asks: "It's tax time again in the US. Last year, Slashdot and other sites were abuzz with Intuit's use of activation software in TurboTax. As a result, many long time TurboTax users, myself included, sought alternatives last year and wrote Intuit to tell them so. After tax season, Intuit said they would drop DRM from future TurboTax releases and other products sold in retail packaging. While I have no reason to assume that Intuit lied, they did violate my trust last year. So, has anyone confirmed that this year's TurboTax is indeed free of DRM? What about products like Quicken?"

24 of 79 comments (clear)

  1. They have made good I think by Methuseus · · Score: 2, Interesting

    I haven't personally used it, but many many people I have talked to have said they took out the DRM and are allowing multiple installs from one CD (especially since they can't track it by CD-key anymore). I would probably wait to see the reaction of someone who used it firsthand, however.

    --
    Two things are infinite: the universe and human stupidity, though I'm not yet sure about the universe. - A Einstein
    1. Re:They have made good I think by Otter · · Score: 4, Insightful

      Out of curiosity, are your friends all in this supposedly huge group of users who do their taxes on multiple computers? Or are they "violating the trust" that Intuit has now placed in them?

    2. Re:They have made good I think by caseydk · · Score: 2, Informative


      State is a terrible creation.

      I live in one state and did some work in another state. Then my wife moved to my state (after the wedding) from another state. Three states represented, on with partial year residency, one with full, one with non-residency.

      Their solution: 3 copies of TT:State at 29.99 each.

      Luckily most states are getting their acts together and have the whole thing online.

  2. Why pay for this software? by TheRealMindChild · · Score: 4, Insightful

    Intuit, as well as H&R Block I think, offer an online version of their software. For turbotax.com, visit http://www.webturbotax.com

    It's free to use, you simply pay for submission. You always know you are working off of their latest "updates", and no DRM will get in the way. It is Non-IE browser friendly too... and you don't have to buy an upgrade every year.

    --

    "When life gives you lemons, don't make lemonade. Make life take the lemons back!" -- Cave Johnson
    1. Re:Why pay for this software? by larry+bagina · · Score: 2, Insightful

      It's only "free" if you don't mind turbotax knowing the details of your finances.

      --
      Do you even lift?

      These aren't the 'roids you're looking for.

    2. Re:Why pay for this software? by silicon+not+in+the+v · · Score: 2, Informative

      "It's free to use, you simply pay for submission."

      Uh, yeah, movie theaters are free to use, you just have to pay to watch the movies. (?)

      Anyway, I checked that site, and they charge $39.95 to use their TurboTax Basic. What a rip! You can buy that retail for about $30, and lots of places have rebate deals, where it ends up being free, or you get a free CDRW drive or something with the rebate. Intuit sent us one of their TurboTax CDs in the mail this year, where you have to go to their website and pay to activate it. We went ahead and did that since we use TurboTax every year. It was about the next week that I started seeing the rebate deals and was kicking myself. I'll do it right next year. It's a great chance to get a good computer accessory for free once a year.

      --
      We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
    3. Re:Why pay for this software? by admiral2001 · · Score: 4, Interesting
      What a rip! You can buy that retail for about $30,

      Or much cheaper. It's been around $20 at staples for a while.
      http://www.staples.com/Catalog/Browse/Sku.asp?Page Type=1&Sku=521733

      And for reference, I bought it because:
      • I don't feel comfortable putting all my financial information online in one place
      • I like playing with my taxes a lot playing various 'what-if' scenarios which I may not quite want to put out there
      • I want to make sure that if I reopen my tax return from the past year(s), they will stay the same, using the same program, etc.
    4. Re:Why pay for this software? by The_K4 · · Score: 2, Interesting

      state version was still $25 or so. My state income tax is based on federal tax, so it only takes 10 minutes once your federal taxes are done.

      Yeah, not all states are that easy. I never stop being shocked at how difficult CA can make the state return. I have NEVER seen another state like CA where at some point you expect to get a negative number, and then need to subrtact that negative number from another negative number before subrtacting the whoe thing from a positive number! I did my federal by hand and it took a lot less time then doing CA's by hand. Not OR on the other hand makes state taxes take like 10 min.

  3. TaxAct by Mr.+Darl+McBride · · Score: 4, Informative
    I'd like to pimp TaxAct. It's pretty much a clone of TurboTax with a much sexier & cleaner UI and a cool tax reference book attached.

    I love it because the developers are accessible and willing to listen and respond to feature requests, it runs under wine, and for straightforward taxes, it imports the previous year's data, asks if you've done any of a few major things this year, takes your W2 data, and completes the current year in no time flat.

    You can buy and download the thing online, and there's zero copyright protection. They even encourage you to do multiple returns with it, so you can split the cost with a few coworkers without really breaking the rules.

    1. Re:TaxAct by Mr.+Darl+McBride · · Score: 4, Informative
      and there's zero copyright protection

      I meant zero copy protection -- no mechanical means of twarting duplication. Yes, there is copyright protection, as in someone owns and doubtlessly enforces the copyright.

    2. Re:TaxAct by Alizarin+Erythrosin · · Score: 2, Informative

      I used TaxAct this year, but now as we get closer to April 15, I've started receiving spam pimping their product (NOT based on the fact I used their product this year, I've seen it last year too).

      I'm not sure if I can support a company that uses spam to advertise their product. I doubt I'll be using it next year if they continue.

      --
      There are only 10 kinds of people in this world... those who understand binary and those who don't
  4. Different approach this year by Anonymous Coward · · Score: 2, Interesting

    It doesn't install in the boot sector anymore. It now uses protection like Microsoft Windows XP. It generates a unique ID against your CPU or hard drive serial number and MAC address, and you need to activate your copy with that and the original serial number. You can't print or file until you activate your copy, and you can't run it with WINE because it needs to modify kernel.dll to enable its curtained code area, which WINE doesn't yet support/use.

  5. Save your time -- ditch the software entirely by Deagol · · Score: 4, Insightful
    I've been a long-time user of Turbo tax (since early '90s). Last year, after the whole copy protection thing, I switched to TaxACT (per a recommendation here on Slashdot -- good advice, BTW).

    This year, I decided my time was just too scarce, so I went to H&R Block. It cost me about $200 (which I can write off next year), but I got a lot more back than I would have otherwise. I even paid for their little audit guarantee (I'm sure it's about as valuable as an extended warranty at Circuit City, but the $27 seemed reasonable).

    Now I'm not endorsing H&R Block specifically, but I'd say most of us profressionals here on /. would be better served by simply having a professional do their taxes for them, whether it be a tax return mill like H&R Block, the neighborhood CPA, or someone else. I can tell you that I'll never go back to doing it myself.

    And yes, I'm the type of guy who's more than willing to take his car to the local shop for a oil change and lube for $30 than waste the time on it himself.

    My wife and kids see far less of me than I like already. Life's too short to piss it away on oil changes and tax returns. :)

    1. Re:Save your time -- ditch the software entirely by toddlg · · Score: 2, Interesting

      Right-on bro.

      My wife and I used to do our taxes ourselves, with either the latest tax software or pencil/paper.

      In 2001 we had our friendly neighborhood CPA do it and we got back way more money than if we'd done it ourselves.

      I have a tiny side biz doing web sites/programming etc. and she's a counselor (independent contractor in a private group/practice) and our acct. was able to help us get a lot of breaks on business expenses (computer stuff for me), etc. that we NEVER would have thought of ourselves.

      You are exactly right: most of us profressionals here on /. would be better served by simply having a professional do their taxes for them.

      Right tool for the job I always say.

      I pay you for your expertise, just like others (and my employer) pay me for my expertise. I want my mechanic to know cars, my doctor to know medicine, my builder/remodeler to know construction, etc. I happen to know computers, and am the "computer guy" for prettymuch my whole family. Not that I won't ever tackle some of those other things on my own, but there comes a point when it's better to just pay for someone else's know-how, and taxes for me is definitly one of those things.

  6. Yes. by afabbro · · Score: 3, Informative
    I've installed it and used it. No activation. As it happens,
    • I installed it on my laptop in January
    • laptop was going to be reimaged so I installed it on my home PC a couple weeks later
    • upgraded home PC to SATA drives and started from clean disks
    So although I haven't pirated it, I've installed it three times on two different machines. It's worked each time. There was a minor bug with one of the installs, but I went to Intuit's web site and the problem and resolution was listed in the FAQ.

    I did the math this year, and

    Retail boxed Fed at Costco + Retail boxed State at Costco - purchase rebates + filing fees - filing rebates
    was less than
    TT for the web Fed + TT for the web State + filing fees
    YMMV. Of course, it would been even cheaper to do it all on paper...
    --
    Advice: on VPS providers
    1. Re:Yes. by /dev/trash · · Score: 2, Interesting

      Don't forget that you can itemize the cost of Tax preparation as well. It dones't help me, but it's something to think about.

  7. No protection for me, State or Federal. by Talonius · · Score: 4, Informative

    Someone else said they had GUID based protection but as far as I could tell that's complete bull.

    I purchased TurboTax in January while I was on the road. I installed it onto my laptop and put all the preliminary information in place. February 2 my state was ready for download and purchase and I received my second mortgage statement so I installed TurboTax onto my desktop, moved the file over, purchased and downloaded TurboTax State, efiled, and had my refund on February 6th from the state and February 9th from the Federal.

    No protection on TurboTax on either Federal or State that I saw.

    As for Quicken I've been using it since Quicken for DOS and I've yet to see copy protection on it. The downloadable trials have protection on them ala you can purchase it; and the Quicken Basic version comes with the ability to upgrade to Deluxe by purchasing a key from Intuit, but I've never had a problem with copy protection.

    I think in THAT arena it would be suicide. If I lost a computer and had to fight a software company to get my finances back I'd be ticked.

    --
    My reality check bounced.
  8. You'll never really know so long as it's non-free. by jbn-o · · Score: 2, Insightful

    You'll never know if they or any other software proprietor removed the spying software because their software's complete corresponding source code is a secret, all you get is a binary. Tax software doesn't need to be proprietary, people should be willing and able to pay for the guarantee and be able to share and modify the program. If you don't pay someone willing to sell you a correct tax computation guarantee, you would have no recourse if the program messes up your taxes. For a reasonable fee I think most people would be willing to buy the insurance.

  9. I was satisfied by FreshMeat-BWG · · Score: 2, Interesting
    I purchased last year and was bitten rather harshly by the activation scheme which prevented me from submitting my return from behind a proxy w/ pwd authentication. Obviously, I could not install at home after that so I had to mail my return.

    This year, I purchased the software and found no problems with activation at all. The software installed without connecting to the Internet just fine.

    My purchase was especially inspired by a company responding to consumer feedback and I choose to reward such a decision with my $.

  10. Free TurboTax by Lish · · Score: 2, Informative

    For the masses out there that are students, you can use the web version of TurboTax for free (including filing, and some states are also free) if you are 22 or younger (or in the military, or over 62). Check here. I've used TurboTax for the Web for the last few years and it's very nice. Even if you don't qualify you can try it out for free, they don't charge you until you either print or e-file.

    There are also other web-based places that have different qualifications for free filing (eg. income restrictions, etc.). Go to www.irs.gov and click on "Free File".

    --
    "This message is composed of 100% recycled electrons."
  11. DRM is gone. by ant1832 · · Score: 2, Informative

    I work for Intuit and can confirm that the DRM in turbo tax in definately gone.

    I think long time users who left should give Intuit a little credit for listening to their loyal customers and come back, afterall most other companies would have just ignored the complaints and left the DRM in.

  12. Re:Mathcad DRM - What do I do? by Animats · · Score: 3, Informative
    Ah, yes, the infamous "CDAC11BA.EXE". Tha's Macrovision's C-Dilla, also known as SafeCast.

    Actually, this is an improvement. Mathsoft's first try at copy protection complained if you had a debugger installed on the machine. If you had Visual C++ installed, Mathcad wouldn't run. I screamed at them about that, and they "fixed" it. People who do number-crunching work are quite likely to use both.

    AdAware considers C-Dilla OK. It does some annoying things, hiding data on your hard drive, though. But it seems to be well enough constructed not to mess stuff up.

  13. Get the $20 Version by FriedTurkey · · Score: 2, Insightful

    Installed with no annoying hoops to go through. I didn't try to pirate it. Get the $20 cheaper version. It sometimes hard to find at Best Buy but it is there. Nothing really useful in the expensive versions. Who needs some guy in a video telling you how to save money on your taxes if you make 6 digits? I would think 6 digit salary types have accountants.

  14. PARENT NOT INFORMATIVE by Slowtreme · · Score: 3, Informative

    Wait a min.

    I bought TurboTax Basic, as I do every year. (I guess I didn't have my tinfoil hat last year) I opened the box, took the CD out of the paper sleeve, installed it, and started my taxes. They have been finished and printed a month ago.

    I didn't bother to look at any of the papers inside, so a quick check... There is no Key or serial number.

    Just how does a hash of my hardware lock an install to one PC?

    --
    Post: Sigged, for your pleasure.