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Diebold Fails Again in San Diego

ptudor writes "An article in today's San Diego Union Tribune reveals nearly 3000 absentee ballots in the San Diego primary one month ago were miscounted. 'The miscounts occurred because multiple scanners simultaneously fed the absentee ballot data into the computer tabulation system. The large number of ballots and candidates on them overwhelmed the system. Diebold spokesman David Bear said the company has provided a software fix to the county for the new problem.' The irregularities were found in a routine post-election review." You can also read more about the problems on election day.

43 of 333 comments (clear)

  1. The Bug Revealed! by ackthpt · · Score: 4, Funny
    Where it really went wrong:

    Bob: "Hmm. The first republican got no votes, the Cthuluist candidate got 34% overall and we got all these crashes on people who voted for Clover."
    Jeff: "Jeff, it's base zero, not base one."
    Bob: "Oops."
    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:The Bug Revealed! by AuMatar · · Score: 4, Funny

      So- the problem is that Diebold employess are nuts who talk to themselves?

      --
      I still have more fans than freaks. WTF is wrong with you people?
  2. Just 3000? by Anonymous Coward · · Score: 5, Funny

    They really ARE using Microsoft Access ;)

  3. Great! by Knight+Thrasher · · Score: 5, Funny

    Let's take a vote on who pays for all these mishaps, the taxpayers or the company!... no, wait...

  4. Fully Tested... by orrigami · · Score: 5, Insightful

    I don't know about everyone else but we try to fully test our software before moving it to production. Seems like they should do the same... "During the March 2 election, one of the pieces of equipment used at polling sites was not fully tested, and it failed."

    1. Re:Fully Tested... by nomadic · · Score: 5, Insightful

      Yep, you do, most people do, Diebold doesn't. They're a sleazy company with a right-wing president who's actively campaigned for the Republicans. I wasn't sure if they were just corrupt or incompetent, now I think they're probably both.

    2. Re:Fully Tested... by goon+america · · Score: 4, Insightful

      It doesn't matter. If the voter cannot understand how/if their vote was counted, then the voting system is broken. End of story.

    3. Re:Fully Tested... by nomadic · · Score: 4, Insightful

      Are you suggesting that they're intentionally producing equipment that sucks ass? If so, to what end?

      If he creates a corporate culture where a Republican ideology is prevalent, it's entirely possible that some low-level Diebold executive decides that the people in his jurisdiction wouldn't have really voted for that commie pinko hippie if they really knew about him, so why not change a few hundred votes here and implement the real will of the people...

      Or are you just saying that Diebold got the contract because their president is a Republican? If so, that's funny. Every administration plays favorites... not just Republicans. Not to say that it's right, but I'd say it's the product of an election system that requires vast amounts of money.

      And when the Democrats do it they deserve criticism too. I just don't think "well they all do it" invalidates criticism, and I certainly don't think the president of a prominent voting machine company should claim publicly that he is "committed to help Ohio deliver its electoral votes to the president next year."

  5. Huh? by Zebra_X · · Score: 4, Insightful

    How hard is it REALLY to count and store votes?

    I mean, there are sites on the net that conduct thousands of transactions in very short periods of time. It doesn't seem like this is really that hard.

    How can a company like diebold still be in business if they can't take data from some form fields, and put it into a database?

    1. Re:Huh? by flossie · · Score: 5, Funny
      there are sites on the net that conduct thousands of transactions in very short periods of time

      But they don't always do it well (164 %)

  6. The Diebold machines are funked... by fudgefactor7 · · Score: 5, Informative

    Have you seen the "secret" video? Go here and take a look. I love how these things can't be trusted to add correctly.

    Pen and paper: the only way to vote. Say no to machines.

    1. Re:The Diebold machines are funked... by That's+Unpossible! · · Score: 4, Insightful

      Pen and paper: the only way to vote. Say no to machines.

      I know it's all the rage on slashdot to rattle your sabots, so I really hate to break it to you -- machines are already used to count votes made with pen and paper, all over the country. You complete the arrows with a pen, and then feed your card into a computer that reads and tabulates your vote.

      So instead of saying "no to machines," why don't we say "yes" to fixing the problems? #1 we need some redundancy built into these systems in case of problems. #2 we clearly need a better group of engineers working on the problem than those at Diebold.

      --
      Ironically, the word ironically is often used incorrectly.
    2. Re:The Diebold machines are funked... by Frymaster · · Score: 4, Interesting
      Yes but at least you can verify the results by having a human recount the ballot papers.

      bingo! the real problem with electronic voting is:

      • no backup. in many cases the "e-vote" is all there is. no paper.
      • mutable format. ballots are hard to change, delete or add. little ones and zeroes are easy to change.

      if you developed a data centre with no backups and 777 perms on everything, no one would trust you.

  7. Well by On+Lawn · · Score: 4, Interesting


    I didn't vote in San Diego, but I am close by and did vote on a Die-Bold system. I have to admit I was tempted to go to the registrars office and vote manually or pick up an absentee ballot. Just so I could have a verifyable paper trail. Its interesting to learn that the absentee's could get messed over just as well.

    I was suprised though while standing in line that the two people in front of me had absentee ballots and chose to vote via touch screen anyway.

  8. With electronics, there will always be problems by pholower · · Score: 5, Interesting

    Until there is a way to have two or three safety checks that are electronic, we are always going to see these problems. Have an electronic machine from one company send the vote to its database, and print a "receipt" for the vote out. Then, have they receipt scanned into a system built by a different company, and check the results. The voter can also look at the receipt and verify that is who they voted for, as well, as being double checked to veryify there are no "programming" errors.

    --
    -- johntracy.com, because everybody else is wrong.
  9. 3000? by Havokmon · · Score: 4, Informative
    That would suck.. There was an actual TIE for Mayor of South Milwaukee on Tuesday.

    Of course, there were only around 6000 votes in the first place..

    --
    "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
  10. election to inauguration : 2.5 months by Anonymous Coward · · Score: 4, Insightful

    Americans don't let the rascals take office the day after the election. We don't need computer screen ballots. Paper with an X in the box is fine.

    Bettern punch cards.
    Bettern electronic.
    Cheaper too.

    The real problem with elections is voter apathy and the influence of big bucks. Making incumbents spend all their money and re-raise for the next election would help more than buying expensive, insecure voting machines. Letting people deduct $50 bucks from the top of their 1040 for contributions to legal candidates would help too.

  11. Voter fraud... by doorbot.com · · Score: 5, Funny



    "The irregularities were found in a routine post-election review."

    Oh, so that's what they're calling it...

  12. What? $32 Million and No Checks? by jedi-monkey · · Score: 5, Insightful

    If California government spent $32 million on this system that has been so controversial, I have just one question:

    Why wasn't there more quality assurance involved?

    Stupid people piss me off, stupid bureaucrats piss me off even more

  13. Yep, they found a race condition by Anonymous Coward · · Score: 5, Funny

    if ( voter != white )
    discard(vote);

  14. Paper. by BFaucet · · Score: 5, Insightful

    I still don't see why we can't stick to paper...

    My area usues well labled and hard to screw up fill in the circle sheets that you feed into the scanner yourself. It's reliable paper and offers very quick counting.

    Usually I'm all for using technology to make life easier, but this is one area where I think reliable is more important than easy.

    Yup.

    --
    -Derick
  15. I Vote NO on e-Voting. by blcamp · · Score: 4, Insightful


    "These performance failures are unacceptable," Ekard wrote. "Having a reliable and trouble-free voting system is absolutely essential to the county. Your failure to provide such a system in the March election was extremely troubling and any issues that remain must be fully resolved long before the November election."

    Problem is, it is no longer "long before the November election."

    I have commented on this subject before, and see nothing that changes my view; rather, it reinforces it.

    --
    The problem with socialism is that they always run out of other people's money. - Margaret Thatcher
  16. From the Daily Show last night by EvanED · · Score: 5, Funny

    Jon Stewart: "But these things can't be that insecure..."
    Some security researcher: "We broke into the board of elections and completely changed the result, erasing all of our traces and got back out"
    Stewart: "...um, but sure, you give a guy a day and..."
    S.S.R.: "We did it in 5 minutes."

    [Paraphrased, but the idea is here... Also, it's possible that the last statement by the SSR was not referring to the entire operation; the Daily Show appearso to have a habit of making deceptive cuts. But who knows...]

    1. Re:From the Daily Show last night by SnappleMaster · · Score: 4, Informative

      "the Daily Show appearso to have a habit of making deceptive cuts"

      People who use a Comedy Central as a new source are not qualified to comment on the news!

      I love the Daily Show and I must admit that I use it as a news source. Therefore I am not qualified to comment on today's issues. Thank you.

      --
      Be happy. Nothing else matters.
    2. Re:From the Daily Show last night by Hiro+Antagonist · · Score: 4, Funny

      People who use a Comedy Central as a new source are not qualified to comment on the news!

      Why, it's more accurate than FOX...

      --

      --
      I Hit the Karma Cap, and All I Got Was This Lousy .sig.
  17. overloaded by 3000 votes? by Tumbleweed · · Score: 4, Interesting

    How is it something that can handle the amount of traffic Slashdot does with duct tape & bubblegum (MySQL & Perl), yet a Diebold machine can't handle 3000 absentee ballots? Friggin' amazing. To quote Weird Al, "What kinda chip they got in there, a Dorito?"

  18. Why are voting machines so complicated? by bleublue · · Score: 5, Interesting

    In all this talk about electronic voting machine failures, I still don't comprehend how the process can be so complicated that it has so many failures, requires full featured OS (i.e. Windows), etc... I mean all voting is a position, list of names, select 1 or more (depending on the type of election). Couldn't this all be done with code small enough to fit on a ROM or something that would be almost impossible to tamper with? Even votes could be somehow "burned" into a write-once type of memory. Simple network adapter to transfer the results.

  19. Re:What? $32 Million and No Checks? by On+Lawn · · Score: 4, Interesting


    Or tech support. Many machines were stuck in a wierd default state, having their firmware batteries run out for being so long in storage.

    There was not adequate tech support, and many districts had techie, unauthorized voters pitching in to help get the machines up. While I'm glad for their service (they could have just walked away) I worry about how problematic that could be in the future.

  20. Re:Real counting? by midol · · Score: 5, Interesting
    As a Canadian voter, I recommend the system in use here. All balloting is done with a pencil on paper ballots. All ballot boxes are brought sealed to a central tally point. One Elections Canada staff member counts the ballots. Every candidate has the right to appoint one scrutineer. Any scrutineer can contest any ballot. Any member of the public is entitled to watch the ballots being counted.

    I can't remember there ever being the kind of nonsense that Diebold has regularly caused.

  21. software has no place in voting by nickos · · Score: 4, Interesting

    The voting process demands openness and accountability, and for these reasons software cannot be used, even if it's open source. Voting must remain dependant on human countable physical ballots (or similar).

    One idea I had would be as follows:
    In an election with 4 candidates there would be 4 transparent tubes, each coated with an opaque wrapper. Voters would insert a coin-shaped plastic token into the cylinder representing their favourite candidate, and when the votes need to be counted the opaque wrapper would be removed to simply show which candidate had won. It's obvious, completely transparent and recounts are unnecessary because the winner should be obvious to all.

  22. Unacceptable. by red+floyd · · Score: 5, Informative


    I used to write mission critical software (as in, you-screw-up-and-your-user-can-die) for the US Army (Artillery Control). We had to pass internal unit test, integration test, system test, FQT, fielded IOT&E. At each point (past developer level integration), if an anomaly occurred, a trouble report was generated. All priority 1 and 2 reports HAD to be addressed and resolved. Priority 3 needed to be resolved or have a formal waiver.

    1 - Failure to perform, user at risk
    2 - Failure to perform, no workaround
    3 - Failure to perform, workaround available
    4 - Irritating/annoyance
    5 - other

    In the voting arena, I would say that problems with inaccurate counts would be priority 2 (since nobody dies directly). There should be NO WAY any fielded system should have those sorts of trouble.

    --
    The only reason we have the rights we have is that people just like us died to gain those rights. -- Cheerio Boy
  23. Two Things by His+Shadow · · Score: 5, Insightful
    First off, maybe it's about time the US separated it's Presidential vote from the 256 initiatives about potholes.

    Secondly, just use paper ballots and be done with it. If you need to see how it's done, come to Canada.

    --

    Fiat Homos et Pereat Theos

  24. Ha! - I reviewed their stuff by Devi8R · · Score: 4, Funny

    When a consultant I reviewed their product suite as well as other vendors such as Votec. They use MS SQL Server and Visual Basic. How funny. I knew their products would fail. Their off the record breagging involved hyping their M$ team and saying they got some of the best minds in the MCSE market!!!! As well they felt my ideas with using Transaction servers with their product suite for verification was a bit a farfetched. Uh huh!! Anyways - it is funny. Cheers

  25. Slashdot readers, examine carefully that article by 0x0d0a · · Score: 4, Funny

    Read the last paragraph on that article you linked to. I ask you, Slashdotters, is there *not* a great election conspiracy afoot? :-)

  26. Problems with receipts. by Liselle · · Score: 4, Insightful

    Careful!

    If a voter can walk off with a receipt, that means that their vote can be verified to outside parties. This means that votes can be bought, which is definitely a bad thing. I assume you meant that the paper receipt would be "eaten" by the scanning machine, but it's an important distinction.

    --
    Auto-reply to ACs: "Truly, you have a dizzying intellect."
    1. Re:Problems with receipts. by jtownatpunk.net · · Score: 5, Informative

      The receipt doesn't have to be given to anyone or even leave the machine. This has been discussed many, many, many, many, many times.

      Run the printout under a plexiglass window and have the voter look at it and verify that the information is correct. Then run it through a second printer that gives it a confirmation or rejection code depending on how the voter responded to the "is this right?" querry. After that, it gets run into the takeup reel. The entire printing mechanism can be sealed in a tamper-proof box that can't be opened by anyone on the premesis, reducing the chance of tampering at the polling place by volunteers.

      That takeup reel can even be OCR'd for 100% verification checks by a third party. None of this "spot checking" crap. Again, this reader can be built into the printing mechanism. If everything passes, toss the recipts in a cave somewhere for long-term storage. If they don't match then it's time to crack the seal and check by hand.

  27. Re:Real counting? by Roger+W+Moore · · Score: 5, Interesting
    Sigh... here we go again.... Est. Population (2004) of Canada: 32,000,000 Est. Population (2004) of US: 294,500,000 Area of Canada (in km^2): 9,970,610 Area of US (in km^2): 9,363,520 Canda Population Density per sq km (1997): 3 US Population Density per sq km (1997): 29 Got it?

    No - the UK has almost exactly the same system as Canada (where do you think they got it from?) and likewise has seen no problems with it over the last century or so. However the UK has about twice the population density of the US (~60 million people in less than 10% of the area) and it still works (well, it did elect Blair but that can't really be blamed on the system :-)

    So no excuses - you could fix it with a system that works if you wanted to!

  28. Scantron? by moankey · · Score: 4, Insightful

    What about Scantron? That thing never broke down, even though there were a few times I wish it would have.
    We put enough faith in it to tally the aptitude and academic future of our youth it should be good enough to tally the leaders of tomorrow.

  29. Re:Slashdot the most damning on e-voting by Elwood+P+Dowd · · Score: 4, Insightful

    It's a little like the California energy "deregulation" debacle: The Cato Institute, a Libertarian think tank, was screaming bloody murder that the "deregulation" was horseshit and wouldn't help anyone.

    If the Libertarians are opposed to your "deregulation," maybe you need to take a few big steps back.

    --

    There are no trails. There are no trees out here.
  30. Re:I wrote the core code that Diebold needs.... by LMCBoy · · Score: 4, Funny
    That's actually the code they use, but you forgot the variable declaration, which is critical:
    char democratCount(0);
    long int republicanCount(0);
    --
    Liberal (adj.): Free from bigotry; open to progress; tolerant of others.
  31. ramifications... by zogger · · Score: 5, Insightful

    ... I don't know you tell me. In the last general elections, we were the first state to go all computerised voting, diebold machines. We had all the normal pre elction poll numbers. We also had the real time election day poll numbers. What we got was an "upset" election that defied all the poll numbers, and put an R in the governors seat for the -> first time since the civil war -, along with some other interesting race "upsets". In the morning,election day, there were a boatload of news flashes about people reporting irregularities with the machines, by mid afternoon most of those stories not only stopped coming, they disappeared from places that were initially reporting them, drudge report being one of them, because I know I checked his page before leaving to vote, when I got back around an hour later, it was gone, and that just do not happen on his page all too often. At least I never saw it happen before, they scroll away, but don't get actually removed. Local news on the TV downplayed the heck out of it, and by the next day it wasn't talked about. The term is "spiked" the stories got spiked.

    coincidence?

    The ramifications are, they can be programmed to give any results they want, and you can't tell. They can be reprogrammed on the spot with a card, or done over a modem. You tell me if you think they are secure, accurate and unbiased, because there's no way anyone who doesn't work for diebold can tell. Before, we had paper ballots, you could eyeball the results, anyone who could see and count could verify a result at the end of the day, now... the machine spits out whatever, there is zero, repeat zero way to verify what the real numbers are. And tell ya, it only takes alteration of a few numbers to REALLY change things.

    but it's NEW and SHINY, so it must be better, right?

    Tell me, what is the worth, in dollars, a guess, of CONTROLLING a state office like a governorship or a national office like a Rep, Senator or a Presidency? Really, what's the worth, then think on what people do for much, much, much less potential "reward", how far human beings will go for just a few thou? Criminals do a very poor risk/reward ratio when they do a crime. But, what are the risks of getting caught if BY LAW AND DESIGN only a few people really know what's going on with some black box, when your naked eyeballs aren't enough to verify a tally, when no paper trail exists, when the black box has several ways to access it, and when the potential rewards for any criminality can run into sums of figures that are planet earth mind boggling large? When the power that can be accrued by skewing a tally includes literally the getting handed the power of life or death over entire other nations? What is the risk/potential reward ratio then?

    Lotta questions, so far the only answers we have point to A-serious incompetence or delibarate malfeasance with voting computers, and B the people involved are connected to extremely radical elements in the political military industrial complex within a single political party, an extreme faction of that party.

    I know what my analysis of that tells me

  32. Its all so clear by t_allardyce · · Score: 4, Insightful

    I think the choice of action the fedral government should take is pretty obvious:

    1. Demand that all Diebold voting machines are recalled immeadiately and that Diebold refunds all states in full.

    2. As a temporary measure, reinstall the previous voting machines/methods or simple cards in all states.

    3. Assign a task force made up of experts in a wide variety of fields, ensuring that the group isnt biased towards any corporate or political parties. The general rule should be that the system is as simple as possible, only uses computers if it will actually provide an advantage, is open!

    (obviously any corporate members will point out that its not fair that the system be open. This is one of the most important systems in the country and its vital for democracy that its open to the public to look at, if it isnt there is simply no way you can call the system democratic in anyway)

    4. Given that the new system will be designed by geeks, it will require a fraction of the budget of Diebolds spagetti crap, donate the old Diebold machines to schools.

    If Bush can go to war on a whim he can do this, and if he doesnt do this right now he is a dictator, its simple.

    --
    This comment does not represent the views or opinions of the user.
  33. It was worse than I had expected by dbk25 · · Score: 5, Informative

    I live and vote in San Diego. I used the touchscreen devices; my wife used an absentee ballot. After using the Diebold boxes, I thought my wife had found a way to evade their problems. From today's article, it looks like I was wrong.

    When I went to vote in the morning, at about 8:30 AM (well after the polls were scheduled to open), the machines were still non-functional (you've no doubt already heard the details) and the polling workers couldn't say when the help they requested would arrive. They suggested waiting or going to another polling location to submit a provisional ballot. (At this point, feel free to ponder why these were not tested by the vendor beforehand. Isn't that what YOU would have done?)

    Nothing makes democracy feel real to you like being turned away from a voting booth.

    When I returned in the evening, the missing cables were provided, instructions corrected and the devices functional. But not well.

    In California, each voter receives a balllot information booklet before the election. With the old punch-card paper ballots, the booklet and the ballot were laid out in exactly the same way. You could transfer your decisions from booklet to ballot trivially. The touchscreen display, on the other hand, had the same visual look as the booklet, and the screen was laid out in pages, but page layouts did not correspond to the booklet. Candidates were in different locations on the touchscreen and the booklet. Matching up the two were a pain, and it took a very careful attention to detail to avoid error! Considering that the visual cues implied that that they should correspond, and that they did correspond in the old punchcard system, and I'd be very surprised if it didn't contribute to incorrect selections. (It was at least as bad, probably much worse, than the Florida butterfly ballots.)

    Now, if you are replacing an existing system, isn't Rule #1 finding out how the existing system works, so that you know which functionality needs to be replicated?

    The last page of the ballot is a vote summary. (Good idea.) It was multi-column on a virtual page that was one screen wide but much, much longer vertically than the physical screen. This is an atrocious user interface. (Imaging reading a PDF of a three-column, 8-1/2" x 11" page on a normal portrait monitor.) Prior to this summary page, the entire previous program was logical page = physical screen, with a horizontal prev page/next page paradigm. So, a bad user interface that's inconsistent with the rest of the application's UI.

    Is that how you like to design YOUR software?

    Finally, there's the fact that there's no paper record or physical trail of the votes. I can't begin to imagine how this passed Day One of requirements review!

    All in all, it did not feel like the polished, professional effort that I want democracy and the control of our nation to depend on.