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GNOME for Grandma

An anonymous reader writes "PCWorld colmnist Matthew Newton has written an interesting two part article titled "In Search of Linux for Grandma", in which he shares his thoughts on introducing computers to a 75 year old PC neophyte (through Linux). He discusses the new spatial Nautilus that he is planning to unleash upon grandma, and quote from the article - "Grandma is never going to learn about "opening a file manager" to "navigate her way" to her documents. They are all going to live in plain view in folders on her desktop. And when she opens them, there won't be any surprises."."

86 of 443 comments (clear)

  1. Gnome for Grandma? by strictnein · · Score: 4, Funny

    That's easy... a garden gnome.

    Next

  2. sounds like something i could use by geekbruin · · Score: 2, Funny

    for myself. :B right now i'm battling my first red hat installation...

  3. Heh by Anonymous Coward · · Score: 5, Funny
    Well, Grandma... this is the command line. If you want to update your programs, you open this doohickey, and type in "apt-get install"... no no... there's a hyphen in the middle... yeah just like that... well, why don't I just write it down for you?

    1. Re:Heh by somethinghollow · · Score: 4, Insightful

      It's been my experience that the last sentence you wrote means the person is never going to learn what you are trying to teach them. Why remember when you can just look on that battered, coffee stained, 2 year old sheet of paper that tells you how to do it?

      I think Albert Einstein said something similar.

      In real life, the teach-a-man-to-fish aphorism is practicle and less painful in the long run.

    2. Re:Heh by cshark · · Score: 3, Interesting

      My Mom's in her 60's and has an engineering degree. She actually prefers Linux because of the stability. Granted, she's been using Windows since the begining, and before that, DOS.

      I don't think the author of this article gives old people enough credit.

      --

      This signature has Super Cow Powers

    3. Re:Heh by nvrrobx · · Score: 2, Insightful

      Your mom is an exception to the rule.

      My grandparents only have a touch-tone telephone because they have to.

  4. But... by Anonymous Coward · · Score: 5, Funny

    My grandma's a command line hacker. She thinks GUI's are weak. :/

  5. Free software lacks usability testing by Sanity · · Score: 5, Interesting
    In my research on software usability, one thing I have realized is that usability testing is almost essential. This basically means sitting someone down, and watching passively as they try to use the software you want to test. It is much more akin to a psychological experiment than to engineering.

    Perhaps one explanation for the poor usability of many open source apps is that while open source may be a great way to engineer software, the lone hacker collaborating via the Internet is ill-equipped to do anything even approaching proper usability testing.

    All may not be lost, perhaps a software tool could be written to make such usability testing easier. It could record a user's desktop(perhaps using something like VNC), while also recording their audio commentary on what they are doing.

    1. Re:Free software lacks usability testing by dot-magnon · · Score: 3, Insightful

      Well, the GNOME Human Interface Guidelines are built on this. It's been carefully written to ensure intuitive interfaces, and it has evolved over time - maybe, in my opinion, one of the flagships of GNOME. It's a base for the best part of the whole thing, the interface.

      But still, I agree that BugZilla aren't a tool for everyone. Filing a bug about something is for better-knowers, not for the average user. Thus, interface problems won't solve without careful research like you state here.

      While the projects were before standalone and small, they've now got big corporations and more money behind them. As long as they don't control the software for their own good, as at least Ximian/Novell never has done, I think the window systems will gain much from this in the years to come.

      Being a GNOME supporter myself, I'm very happy with the newest release. But there are still things to fix - a lot of things that seem unpolished and featureless. I miss some extendibility in the spatial nautilus, and easier access to configuration here and there. But as earlier problems have been, these will get eliminated in a while.

    2. Re:Free software lacks usability testing by Anonymous Coward · · Score: 3, Interesting

      Thats very true. When I studied HCI back in the 80s it was a very new area (graphical windows were frontier stuff and XEROX/PARC led the way in what became the seeds of Apples Mac (the first widely available winowing GUI afaik).

      Observation experiments were becomming a standard part of the development cycle. In fact this is the first time that user-centricity was formally dealt with and the science of cognitive ergonomics evolved .

      When it comes to simplistic design you have an advantage in this testing phase because the number of paths (variables) is pretty low.

      Someone recently posted an interesting report on making a linux distro for their kids (aged 5 I think) on Newsforge. This involved removing all the traditional toolbars and menus and leaving just a handful of icons on the bare desktop.

      I've done the same for 'stupid' mates of mine, customising their setup so that there's just 3 or 4 aplications that they use left. With this low complexity its easy to watch that there are no avenues the user can go down and get lost (except inside the applications).

    3. Re:Free software lacks usability testing by IntlHarvester · · Score: 2, Insightful

      > word wouldnt have 40 tabs in the options window

      This is a special case. No doubt Microsoft knows that the Word options dialog sucks from the usability standpoint.

      However, the Corporate Training lobby has mandated that Microsoft Shalt Not Change Office's UI. Therefore, they are stuck with the exact same crappy dialog box since Word 6.0 (10 years ago).

      --
      Business. Numbers. Money. People. Computer World.
  6. Question by mpost4 · · Score: 5, Insightful

    Do we think Linux is ready for this. Yes I admit if you have some one set it up well, any one can use it. But Grandma might hear of software X and want it. How will the be done, aka, I heard I can do my taxes on the computer with turboTax, can you set it up for me.

    what are you going to tell her, if you can not get it to work with wine?

    I like the idea, but I am not sure Linux is ready

    1. Re:Question by beetle99 · · Score: 2, Interesting

      I think that you need to look at it from the viewpoint of, "What are the basic functions that Grandma needs?"

      If you limit it to just email and web browsing, then I think Linux is ready for this, if you set it up properly.

      You can do your taxes over the web with Intuit's TurboTax online version.

      If you add in that Grandma needs a word processor, spreadsheet, photo processing (got to get the grandkids pictures), etc. then the problem is a lot more difficult because you run into compatibility issues with different applications.

      Is Windows XP really any easier to use when you get to that point?

    2. Re:Question by marick · · Score: 2

      I'm sure someone else already said this, but:

      Turbotax for the web runs in Mozilla. I used it this year and last.

    3. Re:Question by bubkus_jones · · Score: 3, Insightful

      Why does someone always mention this?

      "Linux isn't ready because the software support isn't there."

      "The Software support wont be there until there's a reason for the Developer/Publisher to make a Linux version. The users must be there."

      "But there wont be anyone using it unless they can use the software they hear about."



      Yeah, it's a vicious circle, and nothing will happen unless someone gives, but who? Who has the least amount of risk, the end user who just needs someone to show them what to do (or the drive to learn it themselves), or the company who has to invest time and money on developing a product for a platform where, at the moment, there might not even be customers (or enough to make it worthwhile)? The end users have the easier time, the smaller (practically non-existant) risk, and they should be the ones to take the plunge. Get people using Linux, show them what it can do, and why it might be a good idea to switch. Get them to use it in their daily lives (what do most people use their comps for, internet, email, Word Processing/Office type work, music, games and downloading porn? All things that can be done just as easily on Linux as on Windows), get them used to it. Once companies see that there is a market for their software on Linux, then they'll be more likely to release a Linux version. Didn't Macromedia recently announce that they're going to be making Flash/Dreamweaver/whatever-else-is-in-there MX suite more WINE compatable?

    4. Re:Question by zcat_NZ · · Score: 2, Insightful

      Yes I admit if you have some one set it up well, any one can use it.

      I've just spent two days setting up XP for some friends, finding drivers for the 3d card, sound and modem, installing Norton, OOo, gimp, and some other apps. I've still got Nero and a firewall to sort out.

      Why? Normally the OEM sorts all this out for you. In this case the OEM install that it had was so loaded up with bloatware, advertising and crap that it ran like shit. It's a 1.8GHz machine, and it was performing worse than the old P166 my kids use.

      If I had been installing FC1 I would already have basically everything I get with Windows PLUS OpenOffice, Gimp, a bunch of games, cd burning software, a firewall, and no need for a virus scanner.

      When's the last time Grandma had to reinstall Windows? How'd it go for her?

      --
      455fe10422ca29c4933f95052b792ab2
    5. Re:Question by Lumpy · · Score: 5, Insightful

      But Grandma might hear of software X and want it.

      with most home users this does not happen.

      you almost never get the "Ohh shiny new software! Must have it!" Most users here are running whatever they got with the computer and the only software they buy is usually to fill the void that the computer had in it. and yes this is at home. Most linux distros now have no void for most users. it has an office suite, a cgheckbook application, email... everything that the regular user would want and use...

      BTW, it is typical for people to buy a whole new computer and get upset that Windows/Office/Works/Quicken has changed and act's different now.. the same argument that I keep hearing about Linux's disadvantage..

      So if my grandma can handle
      Windows 95 with works 95 and Money 95 she certianly can handle Mandrake 10.0 with it's standard goodies and better card + board games. and no, she will not want to go out and buy some new software, all her needs are always funnled the same way the other family members are... "Lumpy, What should I buy? can you install it? I ran it over with my car, can you fix it? the cat puked in it, can you clean it?... and on and on... and they wonder why I start screaming incoherent things over the phone and have to be dragged to family gatherings....."

      --
      Do not look at laser with remaining good eye.
    6. Re:Question by afidel · · Score: 2, Informative

      Crossover Office? Seems to work well for most programs. TurboTax would break due to the shitty copy protection but a competing product should work. And as another poster pointed out they have a web edition which works with FOSS browsers.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    7. Re:Question by zcat_NZ · · Score: 2, Insightful

      If each of those applications could be _completely_ removed and replaced, it might not be a problem. The real issue with IE/OE/MP is that Microsoft claim they're "Part of the OS" and can't be removed.

      If Windows came pre-loaded with multiple third-party products (as FC1 effectively does; it's all third-party products :) I doubt anyone would have a problem with it.

      If I could buy XP for $50 boxed, stamped CD with printed manual, and it came with all that, then it might actually start to compete with Linux :)

      --
      455fe10422ca29c4933f95052b792ab2
    8. Re:Question by usrerco · · Score: 3, Interesting

      > Do we think Linux is ready for this.

      Linux is just an OS; someone just has to put some attention to creating a package that makes a nice simple interface to mail and web. Has nothing to do with the OS, or even X. It's all in the Window Manager that sits on top of X, and the apps.

      And I think the apps are there, and simple window managers are there, it's just a matter of someone configuring them to be accessable to technophobes, which means getting rid of all the hotkeys, and simplifying the interface so only the truly essentail stuff is visible (Reply, Forward, etc),
      and get rid of the non-essentials (File, Edit, Preferences, etc)

      I think Linux is actually easier to customize for the purpose of simplifying the interface down to the bare essentials for a technophobe; there are very simple tiny featureless window managers (flwm) that are easy to customize, and there are highly customizable apps like Opera that can be stripped down to the bare metal, and hot keys made so that the program can be used without a mouse, vis-a-vis web tv.

      WebTV (the OLD pre-microsoft w/out all the stupid banner ads and advertising crap) has gotten the closest, I think, to making a usable system with the simplest interface; no mouse, no obscuring windows, no file menus, no drag and drop, no control panels or scary hotkeys like Shift-5times (windows sticky key mode) Alt-Spacebar, Alt-Tab, etc.

      > But Grandma might hear of software X and want
      > it. How will the be done, aka, I heard I can
      > do my taxes on the computer with turboTax

      Not the target audience grandma.

      Any grandma who wants to /actually/ run turbotax would already have an understanding of 'running programs', 'navigating', 'using the mouse', etc.

      I /think/ we're talking about grannys who just want email to see pictures from their kids, or stay in touch via little email letters, or follow an occasional emailed link from the kids to websites like Amazon or the NYTimes, and maybe receive an occasional Flash funny like the Dancing Hampsters or whatever.

      I think that linux totally 'ready', and has been ready since it was capable of running a web browser and mail client.

      Someone just needs to offer packaged winmanager/apps that remove the extraneous stuff from the web/mail clients, so that they can be navigated entirely from a keyboard, and can be 'windowless' (only one running at a time), and automate all other aspects (internet access, etc), then it's golden.

      Honestly, I'm surprised there isn't a package out there now (I haven't checked in the last 6 months), or if there is, these folks are still beta testing on their grandmas.

      I was thinking of going with opera (where you can totally customize the keyboard to do all the navigation for you, and strip out all the other dangerous hotkeys) and flwm, a very tiny window manager that only has the /bare/ essentials, that I can /completely/ customize, so that I can disable or enable any hotkeys I want with minimal surprises for grandma if she types incorrectly.

  7. My Vision by Ckwop · · Score: 4, Interesting

    There should be a distribution that's really straight forward.

    During install give the layperson the following menu.

    What do you want this computer to do:

    ( ) Send and Recieve e-mail
    ( ) Author Documents
    ( ) Browse the web
    ( ) Play Music
    ( ) More options I've missed
    ( ) Advanced

    In the advanced panel there should be "Install Antivirus and Firewall and autoupdater"
    automatically checked. (Dear Trolls/Flame-junkies: When linux makes serious dent in the user
    market, linux will require AV)

    There should be a basic mode and advanced mode interface.
    Basic mode should just have the options that were set up during the install.
    Advanced mode would allows access to a bash shell and what not.
    Both modes should be proactively secure.

    One suggestion is that the ability to open dangerous attachments should only be allows
    if linked to the use of virus software.

    Linux could totally wipe out Windows on all fronts if it had the design philosophy like an ATM:
    It performs it's function, and it does it well.

    It's an approach i've taken with my mother and the family Windows XP box. I created a custom shell that displayed "Microsoft Word", "Tesco Shopping", "Log Off" buttons.
    I have a happy customer.

    Simon.

    1. Re:My Vision by FearTheFrail · · Score: 2, Funny

      Sounds like...Linux...XP? =D

      --
      ___ In the words of Gen. Douglas McArthur: "I'll be right back."
  8. Not gonna work. by AKAImBatman · · Score: 2, Interesting

    As my recent results showed, Grandma's only going to be okay if you're willing to come over and handle all hardware changed, and software installations. Good luck.

    1. Re:Not gonna work. by David+Hume · · Score: 4, Funny

      As my recent results [slashdot.org] showed, Grandma's only going to be okay if you're willing to come over and handle all hardware changed, and software installations. Good luck.


      What you don't realize is that Grandma deliberately breaks things because, damn it, you don't come over and visit enough.

      Just who do you think sets up the troubleshooting section of the RHCE exam?

      And when in hell are you going to give her some grandkids?

    2. Re:Not gonna work. by Cereal+Box · · Score: 2, Insightful

      Very good point. People tend to forget that rigging up a customzied, totally stripped Linux installation containing nothing but a desktop with two icons: "Internet" and "E-Mail", proves nothing about Linux usability. All it proves is that even the most computer illiterate folks can handle a dumbed-down computer that only has two or three functions. Hell, pretty much any modern OS can handle that no problem.

      You're right, what we need to see are the reactions of people who know a little bit more about computers. People who are, for instance, familiar with the process of installing hardware, software, basic to intermediate system administration, etc.

  9. This has to be done.... by nocomment · · Score: 4, Funny

    ack...must...pull...hands...from...keyboard...not. ..strong...enough...to...resist...

    I don't see anything spatial about the new nautilus

    Dang...

    --
    /* oops I accidentally made a comment, sorry */
    /* http://allyourbasearebelongto.us */
  10. Offended by Anonymous Coward · · Score: 5, Funny

    As a 48 yo grandmother, I am offended that people equate being a grandmother with having a low level of technical competance.

    1. Re:Offended by frodo+from+middle+ea · · Score: 4, Interesting
      And 30 years from now, there would be millions of VB and Java monkeys who will have no idea how to operate a then modern AI machine... so what's your point ?

      Most humans can't keep upto date with technology as they age, neither should they be required to. I sure as hell will not want to learn Perl 45.0 20 years from now.

      --
      for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
    2. Re:Offended by Sporkinum · · Score: 3, Funny

      She wouldn't say anything since SHE'S BEEN DEAD FOR 12 YEARS!

      --
      "He's lost in a 'floyd hole"
    3. Re:Offended by strictnein · · Score: 2, Insightful

      As a 48 yo grandmother, I am offended that people equate being a grandmother with having a low level of technical competance.

      Well, you don't have enough "technical competance" to reply to the right post on slashdot. So, I think you proved the posters point. Good job.

      Anyways, I'd be willing to be all of my net worth that over 95% of grandmothers have a very low level of technical competance. You are the exception (and also a fairly young grandmother).

    4. Re:Offended by B'Trey · · Score: 4, Funny

      As a 38 year old grandfather (yes, really) I am concerned that another grandparent is so silly as to get her knee-length knickers in a wad over an offhand remark. Look at yourself! You've gotten so upset over this that some of your gray hair has come out of it's bun, your granny glasses are sitting crooked and you're about to lose your dentures. Why don't you have a seat here in the rocker, wrap this quilt you made around your legs and I'll go fix you a nice glass of lemonade.

      --

      "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

  11. Onion: by Anonymous Coward · · Score: 5, Funny

    ROCHESTER, MN--Karen Widmar, 33, who for the past two months has been trying to teach her 60-year-old mother how to use the Internet, called the endeavor "a Sisyphean ordeal" Monday.

    Above: Lillian Widmar attempts to e-mail her daughter.

    "Jesus Christ, you have no idea," said Widmar after yet another unsuccessful lesson. "Every single thing I show her, no matter how simple, totally freaks her out. She's still afraid to click on pictures because she doesn't know where it's going to take her."

    Widmar said she introduced her mother Lillian to the Internet at her request.

    "It's funny, I was always trying to get her interested so I could e-mail her," Widmar said. "Then, one day, she called me up and said she was watching Today, and they had a guest on who made potatoes, and the recipe was online, and was that the same as the Internet? When I told her it was, she got really excited. Maybe I should've lied."

    According to Widmar, the troubles began immediately.

    "Trying to show her how to use the mouse took almost a week," Widmar said. "For some reason, she got it in her head that you had to hold the button down to make it move. Then, when I explained that the computer communicates over the telephone via her built-in modem, she kept asking where you hold the receiver. And she wouldn't stop calling the keyboard 'the typewriter.'"

    Still more complications arose when Widmar tried to show her mother how to navigate a search engine.

    "For practice, I logged onto Yahoo! and had her search for cheesecake recipes," Widmar said. "She got totally confused by the fact that we were searching within a web site for other web sites. She kept typing her keyword searches into the Internet Explorer address bar, not into the Yahoo! search bar. Then, when she accidentally typed 'cheesecake' into the Explorer box, it actually worked, because there happened to be a web site called that, so that just confused her even more."

    After nearly a month, Lillian had finally gotten to the point where she could log onto a web site on her own. Almost every time, however, something unexpected would occur, causing her to panic and call her daughter for help.

    Above: Karen Widmar with her mother Lillian, who continues to struggle with Internet use.

    "It could be almost anything," Widmar said. "She goes apeshit whenever a pop-up window comes up. And one time, she paged me because she got a message about accepting cookies. She was all freaked out because now she thought she was being charged for actual cookies."

    Widmar said her mother still does not grasp the difference between the Internet and e-mail.

    "Whenever she wants to send me an e-mail, she says she's going to Internet me," Widmar said. "I think that's because we use AOL, so she has to log onto the Internet to do her e-mailing. Then there's chat rooms, which she thinks is e-mail. I just pray she never finds out about message boards. That'll throw her whole world into a tailspin."

    Despite knowing next to nothing about computers or the Internet, Lillian will frequently attempt to troubleshoot problems using new terms she had heard.

    "Every time she hears a new word involving computers, she incorporates it into her questions," Widmar said. "Last time she called, she said she couldn't get her e-mail working and that there must be something wrong with her firewall. I tried to explain that she didn't have a firewall, so she said her Java must be broken."

    Widmar said her mother is a fairly anxious person in general, and that her recent forays into Internet use have only exacerbated those tendencies. Among her mother's greatest fears, Widmar said, is that she will be the target of computer crime.

    "Last week, she freaked out because she got a porn spam," Widmar said. "Now she thinks they're targeting her for stalking or kidnapping. She wouldn't go near her computer for four days. She was also convinced that because the computer could send photos, it was capable of taking photos of her, maki

  12. Spatial Nautilus by Gunark · · Score: 3, Interesting

    From the description, "spatial Nautilus" sounds exactly like the Finder (file system browser) in Mac OS 9. Nothing wrong with that -- I prefer it to the annoying one-window-per-folder Windows Explorer -- but it's interesting to see this being described as the "next step" in UI design, when it's more of a step back (or a step away from Microsoftianism if you prefer).

    1. Re:Spatial Nautilus by beattie · · Score: 3, Informative

      ... I prefer it to the annoying one-window-per-folder Windows Explorer

      Umm, one window per folder = spatial folders. Windows explorer has the panes with the tree on one side and the contents on the other and when you click on things they open in the same window.

    2. Re:Spatial Nautilus by Coryoth · · Score: 2, Informative

      Umm, one window per folder = spatial folders. Windows explorer has the panes with the tree on one side and the contents on the other and when you click on things they open in the same window.

      I believe the grandparent was referring to the mode available in Win95-98 and WinNT that opened a new window for each folder. This was not a sptial system, merely a scheme that opened new windows all over the place. A spatial scheme implies the existence of other attributes (only 1 view/window for any folder, and that view retains all properties (size, position, view-stle etc.). The Windows semi-spatial system didn't properly implement all of this, and was certainly that much the worse for it. My understanding is that that scheme has been dumped for WindowsXP, which now uses the explorer interface only.

      Jedidiah.

  13. Won't grandma be surprised by eltoyoboyo · · Score: 5, Insightful

    when she finds out that this revolutionary idea of opening a new window for each folder is one of the first features users turned off in windows 95

    --
    Have you Meta Moderated t
    1. Re:Won't grandma be surprised by b-baggins · · Score: 4, Insightful

      That's because Win95's implementation was broken. Having all the widgets of a browser (menu bar, shortcut buttons, etc.) breaks the paradigm. Instead of opening folders, you're just opening more and more browser windows.

      There's a reason Apple puts a global menu bar across the top of the screen and not in every window that appears on the screen.

      --
      You can tell a great deal about the character of a man by observing those who hate him.
    2. Re:Won't grandma be surprised by Coryoth · · Score: 5, Informative

      when she finds out that this revolutionary idea of opening a new window for each folder is one of the first features users turned off in windows 95

      Yes, but unfortunately there is more to a proper spatial interface than simply opening another window for each folder. Microsoft's implementation was very simplistic and failed to implement the atttribute preserving properties, and general "window as a folder" paradigm that spatial interfaces are all about.

      I'm not a huge fan of spatial navigation - I don't think it's that great without some useful systems to make sure the window managment is easy (and note that the GNOME version has many of those, while the MS Windows version did not - another serious difference in usability right there) - but to compare a well implemented spatial interface with the very broken, half implemented system Windows used is pointless. The Windows95-2k "open folder in new window" scheme never grasped the key points of a spatial interface, it just aped roughly what Macs did.

      Just because windows created a very bad, half assed version of the idea doesn't mean the idea is bad, merely that the MS implementation sucked.

      Check your logic and try again.

      Jedidiah.

  14. Re:More like KDE for Grandma by Guspaz · · Score: 2, Insightful

    Sigh, I should have finished RTFA before I posted, instead of reading a bit then posting. Grandma really will use GNOME. Stupid me.

  15. This can't be right! by Anonymous Coward · · Score: 5, Funny

    Where's the CowboyNeal option?

  16. FileSystem for Grandma? by Twister002 · · Score: 3, Insightful

    Note the label "FileSystem" in the Nautilus screenshot.

    You just lost Grandma. Heck you just lost my dad.
    You want to know how to design a computer for Grandma? You design it like a TV or a toaster is designed. Task oriented rather than open ended.

    --
    "For a successful technology, honesty must take precedence over public relations for nature cannot be fooled." -Feynman
    1. Re:FileSystem for Grandma? by Gunark · · Score: 5, Insightful

      This is one of the oldest and one of the dumbest arguments in UI design.

      Think about it... was your TV really designed to work like something else? Pressing buttons to change "channels", turn on "muting" and show "closed captioning" are all pretty abstract and bizarre sounding concepts to someone who has never used a TV. The TV user had to learn all this stuff from scratch, yet few people complain about this.

      Computers shouldn't be built to behave like TV's, and TV's shouldn't be built to behave like toasters. The user interface for technology should reflect the best and most efficient way to use that particular piece of technology. If you do it right (and there's no magic bullet, other than KEEP IT SIMPLE), your average grandma will learn it just fine. Give people some credit, they're not quite as stupid as they look :)

  17. My Grandmother: a story. by pararox · · Score: 5, Interesting

    I recently visited my Grandmother, who is quickly approaching 80 years of age. She is *highly* non-technical, and her spouse recently passed away, so she is pretty much on her own (in more ways than one, obviously).

    We bought a simple Compaq for her back in the late '90's which was running Windows '98. It was a constant source of consternation and trouble. I spoke with her, and after a little debating, convinced her to 'revolutionize' her computing experience by installing Linux.

    This I infact did, putting SuSE on her machine. I told her: "now, just leave the machine on all the time. You can leave the 'internet' window (aka, browser) always open. Be happy!"

    Happy she is. While the DE used is actually KDE, the success of her transition goes to show that Linux is ready. In all honesty, I was surprised with the rapidity with which she grew accustomed to her system.

    The most advantageous thing about moving her over: no longer are there long stretches of time where she can't email because her computer is on the fritze (she often had to wait for me or her son to visit and correct things). We've been in constant electronic communication since. It's wonderful.

    1. Re:My Grandmother: a story. by Nept · · Score: 5, Funny

      Happy she is

      Works for her, does it?

      --
      "Teachers leave us kids alone ..." - Roger Waters, Pink Floyd
  18. Might not be too hard. by WoodenRobot · · Score: 3, Interesting

    Modern distros install all you'd really want for your PC as a grandma, Namely a web browser, an email program and a word processor.

    The big problem's setting it up - so the focus should presumably be on a setup and install system that basically runs itself. This is where Linux can be tricky, but to be honest, when I installed SuSE 9, it was fine.

    A clueless n00b will always need help, especially if they've never seen a computer being used before (which is the worst case scenario), so why not teach Grandma how to use it and set it up for her at the same time? And why not get used to using Linux rather than Windows as a first system? Importantly, Linux is harder to break, if you stay out of root, and doesn't suffer from viruses etc.

    I think Linux for grandmas is perfectly feasible with modern distros.

    --
    ---
    "I did nothing. I did absolutely nothing and it was everything that I thought it could be."
    1. Re:Might not be too hard. by IWantMoreSpamPlease · · Score: 2, Insightful

      And what good is a word processor without a printer?

      So Grandma goes out and buys a cheapie lexmark colour inkjet printer from Circuit City for $40 (say, the LEX Z705).

      And then what?

      --
      So rise up, all ye lost ones, as one, we'll claw the clouds.
  19. Get Granny a Mac by sfled · · Score: 2, Interesting


    Unless Granny is very bright and willing to learn, get her a Mac and use "Simple Finder" or whatever it's called.

    Mine's 71. I gave her an old iBook running Mac OS9 and she's happy as a clam (no pun int.) She uses the bundled OE & IE. Nothing else.

    --
    I'm not really a web designer, I just play one on the Internet.
  20. Dare I say it? by Anonymous Coward · · Score: 2, Funny

    Grandma got run over by a penguin

  21. GMILFs by Anonymous Coward · · Score: 3, Funny
    That can only mean one thing: a GMILF!

    Mmm....

  22. My grandma by SuperQ · · Score: 5, Interesting

    My grandma is running Debian/woody on the machine I setup for her.. I locked most of her config files so that no matter what she does, it will not automaticaly save session information.. so if she messes it up, she can just reboot.

    I setup 4 icons for her to click on.. OpenOffice 1.0 (writer), Mozilla, Mozilla Mail, and a button that does a shutdown -h now.. that's it..

    I also setup the system with diald, so she doesn't have to figure out how to startup a ppp session.. works great.. she only calls me once a month about "problems with the computer" which always mean, something she forgot, and is doing incorrectly.. like when trying to click with the mouse, highlighting text in OOo, and then typing over the top of whole paragraphs of text.

    "grandma, just use the keyboard"

  23. Hey come on... by advocate_one · · Score: 4, Insightful
    Why the constant assumption that Grandma and Grandpa can't cope with Linux??? I am a grandfather and I have no problems at all... so stop doing us down... Thank you.

    This has been a public service announcement from the Grandparents are not Clueless Idiots Association...

    Normal service is now being resumed... flame on...

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  24. Windows Killed My Grandma by bfg9000 · · Score: 3, Funny

    Yup, I introduced my grandma to spam, viruses, a trojan horse that allowed some kid to pop up gay porn on her screen and open and shut her CD tray, a continuously quitting internet connection, and finally, the Blue Screen of Death... Windows eventually gave my grandma a heart attack.

    How do you sleep at night, Bill Gates? Oh, yeah, that's right. On a bed of money.

    But then again, now that Grandma's dead, so do I. Thanks, Bill! Now I know why everyone buys your stuff!

    --

    I'm not normally an irrational zealous dickhead, but I figure "When in Rome..."

  25. At least I'm not the only one! by Xerp · · Score: 2, Insightful
    Everyone knows me as "they guy who is good with computers". Obviously that is then extended to virtually anything that requires electricity ;-)

    Its my job to make sure that all the people I know have their videos set to the correct time, the TV is tuned, the remote control works and the computer prints, e-mails and connects to the "interweb"

    They don't care what "operating system" they use, they can barely pronounce "operating system" without strange facial contortions. All they want is e-mail, instant messaging, printing, document writing and something that makes them look cool with all the other "oldies" that are "getting into it".

    "Can I still get my Hotmail on Linux?"
    "Of course."
    "How does that work then?"
    "Hold on. Right. You click on this picture of an envelope with Hotmail written underneath. See?"

    It doesn't matter if Open Office has "a squirrely install" - so does Microsoft Office. Grandma isn't the one installing the software, or setting it up. Heck, Grandma keeps all her documents in one directory! ;-) I'm not sure about all that talk of Xandros either. Grandma isn't going to be able to make any form of distinction between Xandros, Slackware, Lycoris, Microsoft Windows XP, Mac OS X or an etchasketch. Grandma sees what is in front of her.

    "So what about those virus things?"
    "Its OK. They won't affect you"
    "Why is that?"
    "They are just for Microsoft. There isn't any Microsoft on here"

    I'll certainly agree about the world of spyware, virus updates, daily patches, scandisk. Gives me a headache, gives Grandma a colonic!

    At the end of the day as long as the user has piece of mind and can do everything they want to do, what does it matter which OS, desktop or colour scheme they use? After all, their friendly neighbourhood systems administrator is the one who has created the work environment in exactly they way Grandma feels happy with.
    1. Re:At least I'm not the only one! by rjstanford · · Score: 4, Informative

      Most of what you say, I agree with. Execpt...

      It doesn't matter if Open Office has "a squirrely install" - so does Microsoft Office.

      I just installed Office 2003 on my laptop here:
      1. Put the CD in the drive
      2. Enter the registration key
      3. Select "Complete Installation"
      4. Wait and watch the blinkenlights

      That was it. Nothing squirrely there, I'm afraid. Yes, MSFT is an easy target - but there's no reason to blame them or their products inaccurately. It just reflects poorly on the rest of some very good points.

      --
      You're special forces then? That's great! I just love your olympics!
    2. Re:At least I'm not the only one! by RealAlaskan · · Score: 4, Informative
      I just installed Office 2003 on my laptop here:
      1. Put the CD in the drive
      2. Enter the registration key
      3. Select "Complete Installation"
      4. Wait and watch the blinkenlights

      That was it. Nothing squirrely there, I'm afraid.

      Compare that to
      #apt-get install openoffice.org

      or a couple of clicks in Synaptic. Steps 2 and 3 are pretty squirrely compared to that and if you have a net connection, step 1 should seem a bit weird, as well.

      It's not just Debian that's this easy: Gentoo and *BSD folks tell me it's that easy for them too.

      I have to admit that MS does have us beaten in the blinkenlights department. Blinkenlights have obviously been a top priority throughout their corporate history.

    3. Re:At least I'm not the only one! by theendlessnow · · Score: 2, Informative
      I just installed Office 2003 on my laptop here:

      1. Put the CD in the drive
      2. Enter the registration key
      3. Select "Complete Installation"
      4. Wait and watch the blinkenlights

      Huh? That's strange.. here's my additional steps...

      5. Insert CD#2 (Professional)
      6. Watch more blikenlights
      7. Reboot
      8. Go to Windows Update
      9. Traverse through a couple of loops to Office Update.
      10. Update Office
      11. Eject CD#2 and put CD#1 back in.
      12. ..blinken-da-blinken...
      13. Eject CD#1 and put CD#2 back in.
      14. More blinken...
      15. Reboot
  26. Re:That's great! by green_crocadilian · · Score: 3, Insightful

    Isn't there a theory that says whenever you want to check if a software is _really_ user-friendly, give it for your mother to try it. If she can use it easily, then anyone will.

    Not necessarily. An interface that is easy to learn the first time might be a nightmare to use repeatedly. An interface that is intuitive for a non-computer-literate person might seem idiotic to a more experienced user (MS Bob, anyone?). And an interface that is fundamentally good might seem bad to someone who spent 10 years using Windows.

  27. The circle of crap is complete.... by jobberslayer · · Score: 2, Funny

    ...presenting windows 3.11 for Linux.

  28. So this is for Grandma, eh? by Vengeance · · Score: 4, Funny

    What if my Grandma had been, oh, let's say Grace Hopper?

    --
    It was a joke! When you give me that look it was a joke.
  29. Re:Grandma is a hacker! by Elwood+P+Dowd · · Score: 4, Funny

    One of my grandmothers started using MacOS when she was about 78. She joined the local Mac users group, and was everybody's favorite. She had them photoshop pictures of herself and remove the waddle under her chin. Yeah, vain, I know.

    My other grandma is strictly mainframe.

    "I know all about computers. My first job was running a computer. What the hell do I need a computer for?"

    She ran a database system for a police department. On punch cards, in 1954. She would probably use vi, if we ever got her near a PC.

    --

    There are no trails. There are no trees out here.
  30. personal experience: family on Gnome on FreeBSD by bsDaemon · · Score: 3, Insightful

    I more or less forced my family into the posititon of working on a FreeBSD workstation running Gnome. My sister, who has recently turned 18 has adapted amazingly well, as has my mother. My dad couldn't really use a windows computer, so i guess he's the "control" group saying it is equally has difficult. I took back my 1.2Ghz Celeron w/ 1GB of RAM because they were not actually /doing/ anything and I needed my server back. Now all parties are well served. I login via SSH w/ forwared X11 via my iBook G4 and do what I need to do on the FreeBSD machine. They use it physically.
    GNOME is "good enough" the way it is. Personally, I wouldn't attempt to make my grandparnts change. My grandpa is 91 and my grandma is 81. They don't really use their computer much, but can do what they do (email and that's about it). For christs sake, they're old enough, you know? why make them suffer more over so trivial an issue?

    1. Re:personal experience: family on Gnome on FreeBSD by polyp2000 · · Score: 4, Interesting

      why make them suffer more over so trivial an issue?

      While my parents are not as old as yours, they have been retired for a number of years now. About a month ago their win98 machine was due for it's annual fdisk like clockwork! Anyhow my mother asked why she cant try linux. Frustrated by Windows and couldnt understand why i never get p*ssed off with my linux box! I explained that much of her software might not work (the odd thing might run through wine) but she could use linux for her email and web browsing etc.

      I tried her with knoppix first to give her a feel for it; evidently she picked it up almost immediately. My dad who is much less savvy has even migrated with no problems.

      Anyway eventually I set them up dual booting windows and linux (Mandrake 10). The choice is theirs to make but 90% of the time its sitting there running linux and she just goes into windows to use the Family Tree Program now.

      The best part is that from time to time when she goes into windows I hear her muttering about how much she hates windows!

      nick .

      --
      Electronic Music Made Using Linux http://soundcloud.com/polyp
  31. I know I'm rehashing... by teamhasnoi · · Score: 4, Interesting
    but why not buy a $100 Beige G3, and give them OS 9 or hell, for a few bucks more(for ram) OS X? They're cheap and speedy, they handle pictures and Gramma-letters great, no viruses, and have the fortune of being designed by some of the greatest UI designers in the world?

    Rarely do I come across UIs on the mac that are confusing. Grammas everywhere should be so lucky.

    Unless of course, YOU DON'T LOVE YOUR GRAMMA!!!

  32. FIRE! by qqqqarl · · Score: 2, Funny

    what your grandma needs is for her windows to burst into flames when she closes them.

    K.

  33. "New features" and learning from scratch. by EvilFrog · · Score: 2, Insightful

    I like Linux and all, but looking at spacial Nautilus reminds me of the biggest problem with the Linux world is- it replicates, but doesn't innovate.

    Spacial Nautilus just makes Gnome that much more like pre-OS X Mac OS. The new features they're advertising have been around since System 7. I like the changes, and I'll probably take advantage of them when using Gnome, but they aren't anything new.

    To get back on topic, even with these "new" features, Linux is still much more complicated than Grandma can probably handle. Just because you like Linux and understand it doesn't mean that it's the right choice for Grandma. Think, why do you use Linux? Are any of those reason anything that you honestly think that Grandma cares about?

    I remember when we first got my Grandfather a computer. We got an old Mac Plus running System 6.0.8 and set him up with a word processor and a printer. After a while we upgraded him to a IIsi. Then we got him a modem and put him on AOL. By the time he died he was on his fourth computer- a G4, and one of the better models at the time.

    The point is that he learned slowly, but eventually got the hang of it. System 6 was a perfect place to start him at because it was simple, and let him adjust slowly to more modern technology. If I would have set him up with a modern OS I don't think he would have ever progressed past the word processing stage.

  34. I do believe you are wrong. by theantix · · Score: 4, Informative

    Sun did studies like the ones you are referring to and contributed the results back into Gnome. Sure enough, I found a reference to this on the Gnome.org HIG website.

    Your original comment makes it appear that you have not used a recent version of Gnome (2.4 or 2.6) because it that project a very prominent example of how free software can have a focus on usability and still provide useful applications. You really ought to try it out if you haven't lately.

    --
    501 Not Implemented
  35. Re:Antivirus SW redundant for open-source... by Delphiki · · Score: 2, Informative

    Anti-virus software will be needed if Linux goes mainstream because a lot of security problems aren't the result of a software vulnerability. Trivial passwords, socially engineered virus emails, trojan horses, etc. Patch your code all you want but an uninformed or careless user can still let all sorts of malicious code in.

    --

    Feel free to mod me "-1 - Angry Jerk".

  36. Re:Antivirus SW redundant for open-source... by Eneff · · Score: 2, Interesting

    Hrmmn...

    A local exploit is found in kde. or how about a remote one found in Gaim?

    Everyone is reccomended to upgrade.

    Can grandma do this? Most linewbies couldn't. I mean, I'd think twice about waiting until the next distro; with current rpm packaging systems, I've broken things past my knowledge of repair more than once.

    It could be said that a point release wouldn't be as dramatic, but all but the largest projects just tell people to upgrade to the new version. How long will even KDE keep up with older releases?

    Oh, and that's not even mentioning if the problem is with the kernel...

  37. Re:Offended: Why? by MrZaius · · Score: 5, Insightful

    With all due respect, you're 48. You may be a grandmother, but there's no way (I sincerly hope) that your grandchild(ren) are old enough to build you a computer and be this bent on forcing Linux on you. Those that do have granchildren of that age aren't likely to have nearly the level of technical expertise that people from your age group. My pop's older than you, and uses PGP, open GPG, and absurdly complicated VB scripting regularly, but his mother would be greatly helped by this kind of GUI.

    I thought the article to be very insightful/interesting, as it would greatly simplify my grandmother's life.

  38. Re:VERY bad idea by jdunn14 · · Score: 3, Insightful

    Sorry, but there are a lot of people who just want it to be a TV, i.e. just another appliance. Not the way most /.ers think of a machine, but try talking to people in other fields (biology, fine arts, etc.). They're not stupid, or lazy, they're just not interested in learning all the cool tricks. Show them a good browser, and be accessible to answer the "how do I..." questions, and that's all they want. Remember, something like 90% of machines are left in default configurations, so make sure those defaults make some sense.

  39. usable computers by six11 · · Score: 2, Interesting

    There's been quite a buzz on Slashdot lately wrt open source and usability. Making a computer easy to use for "Grandma" (an insulting label for non-Slashdorks) isn't about limiting the number of icons on the desktop, or choosing the right text labels that these "Grandmas" of the world will understand. The slashdot communal mind needs to understand that usable software isn't just about adding a shiney coating to the outside--usable software has to be designed that way from the very beginning, and is a huge undertaking!

    If you're interested in usable software, consider checking out these books: "The Inmates are Running the Asylum" by Alan Cooper, and Designing from Both Sides of the Screen by Ellen Isaacs and Alan Walendowski.

    Personally, I hope that the recent trend on slashdot to talk about usability is more than just a fad and the open source world is finally starting to come around. These books are good starting points.

  40. BFD by sootman · · Score: 3, Insightful

    Hooray, they have re-invented Mac OS 7's spatial finder. And guess what: I've been explaining to users how to navigate Mac OS since 1995, and leaving everyting on the desktop only works if a) you don't mind a cluttered desktop (many users do) and b) you have a large enough monitor.

    And there are plenty of surprises. (Not sure if Nautilus copies this or not, but this is what OS 7-9 did.) Double-click on the hard drive (or your home folder, or whatever) and put it in list/details view. Double-click on a folder--say, Documents. Go back to the parent window. Click the flippy triangle or plus sign or whatever next to Documents. Watch the "Documents" window close itself. Start explaining "spatial" to the user. Prepare for blank stares.

    Face it: computers are complex devices that can perform a multitude of functions. Unless you are going to do only the most basic things (for example, only run a word processor and always save all your docs to the same folder) it will always be complex.

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  41. I would disagree by RichiP · · Score: 3, Insightful

    Begging your pardon, but I would respectfully have to disagree. Equating being a grandmother to a low level of technical incompetence has its basis in statistics. Even if one were simply forming hypotheses, one could easilly assume that the older one is, the less technically oriented this person is LIKELY to be. Perhaps not inherently because of age itself, but because of the kind of learning experiences these various groups of people have had.

    It's all a matter of making learned guesses and rationalizing ones way through the given information. Not all grandmothers are old. Most seniors have little to no technical training. I can't say for certain whether one becomes harder to train the older one gets.

    As for the statement on discrimination: while I certainly disagree with discrimination in any form, I don't see it happening here or in the article. Discrimination is a directed action against representatives of a group. When software developers develop or talk about designing software for grandmothers, they are simply making assumptions based on numbers. If one were to turn down a job applicant for a technical job, for instance, for simply being a grandmother, then THAT is discrimination.

  42. From my first time use of KDE: by Killswitch1968 · · Score: 2, Interesting

    I would say Linux is great for programmers and geeks, but also for complete neophytes who need to do very little with their computer; email, browsing, word processor, etc.

    However I felt deeply alienated trying to use it myself. It had all this great bundled stuff, but I struggled to customize anything, save the wallpaper. Installing programs lead to aggravating dependency-something-or-others and it would take hours to do something that would take seconds in Windows.

    However once it's all setup I'm sure it would be great, especially for grandma. I just don't have that kind of patience for headaches.

    --

    Corporations: your universal scapegoat for all society's ills.
  43. Re:Antivirus SW redundant for open-source... by pyros · · Score: 2, Informative

    Red Hat and Suse, and I'm pretty Sure Mandrake have all installed an autoupdate tool for the last few major versions, complete with a panel applet that is just as point-and-click friendly as Microsoft's WindowsUpdate systray program. And yes, they even handle kernel upgrades.

    Pure debian doesn't have one, but I'd be more inclined to call debian a distribution framework than and actual distribution. I'd have to assume that Xandros, Linspire, Libranet, Lycoris, and all the other debian-based consumer desktop distributions do include such a tool.

  44. Re:The biggest question of them all... by Zapdos · · Score: 4, Insightful

    The ease of use of windows is a myth; you have been trained for many years to use and accept windows. Windows is a complex beast that requires frequent attention. There is the requirement for an anti virus due to an inherently insecure default email client. You also have a web browser that allows popup hijacking. How will Grandma deal when the entire screen "corner to corner" is a porno picture? How will your Grandma deal when she gets a fresh install of GATOR?

    Now please tell me that knoppix or mandrake move requires the same attention.

  45. Spatial browser ... been DONE already! by Atomic+Frog · · Score: 4, Informative

    Folks, it wouldn't hurt to learn a bit of history. Don't re-invent the wheel.

    IBM's OS/2 WorkPlace Shell (WPS) has been using the spatial browser method for many, many years.

    Open up a folder anywhere, one window for one folder. It retains it's size and position from the last time you closed it, and yes, even scroll bar position and view (different views are possible).

    SHIFT+double-click to close the parent while opening up the child, and just right-click to bring up the menu to open the parent.

    Sound familiar?
    The features go on and on...and by the way, here's one thing that Nautilus doesn't have yet. The concept of a "Workspace".

    Designate a folder as a Workspace in OS/2 WPS, and next time you open it, a complete environment will be restored. All open applications, all documents, any web browser links, etc. Close the folder, and everything closes up shop automatically.

  46. Re:can you imagine by xSquaredAdmin · · Score: 2, Informative

    You insensitive clod! You're thinking of a beowulf cluster of grandmas!

    --
    Crushing dreams at the speed of sarcasm
  47. You believe wrong by Sanity · · Score: 2, Insightful
    So Sun did one usability test in 2001 - that is 100% meaningless. Proper usability testing is a continuous process, not something you do once ever few years.
    Your original comment makes it appear that you have not used a recent version of Gnome (2.4 or 2.6) because it that project a very prominent example of how free software can have a focus on usability and still provide useful applications. You really ought to try it out if you haven't lately.
    And your comments make it appear that you aren't reading my comments properly. Please explain exactly when popular Gnome applications receive ongoing usability testing (which consists of the passive observation of people using the software within the experimental circumstances I have previously described).
    1. Re:You believe wrong by EdMack · · Score: 2, Informative

      The core system gets a lot of Usability testing - although the UI leader (Seth) has written that UI testing is not a be-all-and-end-all, there is an art to it too.

      --
      puts ("Python r0cks\n");
  48. Oh yes by bogie · · Score: 2, Insightful

    Almost every home PC I see where kids are not in picture still has the default icons on the desktop. You know, like 5 Dell icons that they never use but don't delete because they don't understand the difference between deleting an icon and deleting/removing an applicatoin. That and you end up seeing a dozen verisons of AOL;AOL 6, AOL 7, AOL 8 etc.
    They only buy new PC's because a) things are so screwed up and the PC(Windows) doesn't work anymore or b) at work they got a new PC and broadband and they finally realize their Pentium 233 is out of date.

    Like I said add kids in the picture and all I've said goes out the window. But for empty nesters and older people without children its mostly like I stated above. Just like the parent stated they are not likely to want new software once they have their basic needs met. This of course can be done with a good Linux distro. I'm obviously not saying its for everyone, but considering many home users just know 2 or 3 programs at most(one of them being Freecell) using Linux for such basic tasks is very much a realistic option. The problems Linux has still lies with slight more advanced users who want to use programs from work, play recent games, actually browse at the computer store, etc. This group will still have tons of problems with Linux.

    --
    If you wanna get rich, you know that payback is a bitch
  49. Obligatory Duke Nukem Whenever comment by Gordonjcp · · Score: 3, Funny
    Maybe Duke Nukem Forever will be out by then.


    If you mod this up, you're sadder than I thought.

    If you mod this down, you've no sense of humour.

  50. Meaningless by theantix · · Score: 2, Insightful

    And your comments make it appear that you aren't reading my comments properly. Please explain exactly when popular Gnome applications receive ongoing usability testing (which consists of the passive observation of people using the software within the experimental circumstances I have previously described).

    Perhaps *you* aren't reading your own comments properly. You said usability testing wasn't being done, I showed you that indeed it was. So now you twist your original comment and pretend you were talking about ongoing usability testing. I get the distinct impression that you will continue arguing this point by adding new definitions and specifications as to what defines 'usablilty testing' so that you can continue to make your point. I know, I know, you're never wrong...

    If your point is "free software projects don't do ongoing useability testing" that is seemingly correct, but that is a far cry from "Free software lacks usability testing" which was the title of your original post and a good summary of your original argument. The fact is that Gnome has done this type of testing and come up with a set of guidelines that they adhere to pretty closely.

    Does this mean that they couldn't benefit from more usability testing? I'm not saying that... they probably could, and I imagine they will. But in the meantime the good folks at Gnome have proven than free software can produce a desktop with usability as a primary focus and that free software isn't "ill-equipped to do anything even approaching proper usability testing."

    --
    501 Not Implemented
  51. Re:Offended - M3 2 by 0x0000 · · Score: 2, Interesting

    ... just why is everyone so eager to accept the idea that only a techinically incompetent individual would want something simple?

    For that matter, who's to say the even techinically incompetent individuals may not want things simplified? I work with techinical incompetents (of diverse ages) who seem to have a definite preference for keeping things as complicated as they possibly can...

    A desire, preference, or choice for simplicity over complexity is not necesarily an indicator of technical competence or lack thereof.

    Competence and a desire for simplicity are unrelated functions of the human mechanism.

    There even some who believe that simplicity is Good, and the ability to make things simple is an inidcator of technical compentence.

    The whole "it's statistics" excuse for stereo-typing is a) old and tired (it was already worn out the the 70's, ferchrisesake), and b) bullshit.

    Of course, on the other hand there are the L33t tech freaks who are afraid that if they are subjected to something simple it will fry the Acme Complexity Generation(tm) implants they so recently spent the big bux on...

    --
    "The Internet is made of cats."
  52. Re:Antivirus SW redundant for open-source... by Spoing · · Score: 2, Interesting
    I was about to post a reply that conceed a couple points to you...till I thought of something that simplifies the issues greatly (and lets me not conceed anything! :) );

    Do any other operating systems suffer from the list of problems that plauge Windows but not (currently) Linux?

    To narrow it even more;

    Does Mac OSX suffer from the list of problems that plauge Windows?

    My point;

    Why should Linux, in comparison to OSX, be worse for the same list of issues?

    1. Side note: I have no problem with closed-source software, would like to work for a closed-source commercial software company again(!) just as I would like to work at an open-souce commercial software company. Increased use of closed-source software (commercial or not) is a given as popularity increases though how much is debaitable.
    --
    A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
  53. Suited for corporate environment for same reasons by SgtChaireBourne · · Score: 2, Insightful
    Yes, that is an example of why Linux is perfectly suited for grandparents for much the same reasons that it is so well suited for the corporate environment.

    Grandmas don't typically install/uninstall things, buy new hardware or software, upgrade their drivers, but when they do their IT staff (children or grandchildren) take care of it. It would be assinine to expect everyone in the world to become amateur sysadmins, most people just want to use their computer not fiddle with it.

    Linux provides a rock solid, easy to use system to check e-mail, surf the web, write letters or balance the check book. If major changes in functionality are needed, then call in the IT support (grandkids, etc.). Many issues can be handled remotely via SSH.

    OS X is another low maintenance option.

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.