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SBC CWA Strike Imminent
Tmack writes "SBC union workers are preparing (again) to strike after negotiations have broken down between CWA and SBC. What this means to the average person? As long as the strike is taking place, orders for new service and repair of existing services with SBC will be delayed as only non-union workers and temps will be around to complete the work. Latest word is the strike is now planned for Friday night through next Tuesday. Check here(1),
here(2), and here(3)
for more info."
I can't be the only person here who has no idea what this is about...
Does this mean I can stop paying my bill 'cause no one will be there to shut my service off?
"Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety."
looks like one of the major bargaining issues is outsourcing. This is from an interview w/ one of the union members "We recently made 10 test calls to DSL technical support. One went to Florida, one went to Texas and eight went to India," Rosen said. "We would rather see these jobs go to people in Indianapolis than people in India.". Kinda sucks for them.
Isn't this a little localized of a topic to be posted on Slashdot? I mean we have strikes here in New York all the time and I don't see it making the front page. I mean even if it affects 13 states that is not that much in the grand scale of things. Con-Ed goes on strike and it might only affect one state but that includes around 8-10 million people.
Someone could at least explain if this will have an effect on us.
Your TLAs are DOA, why R U not bothering 2 explain WTF U R talking about?
IOW, who/what are SBC and CWA?
WWJD? JWRTFM!!!
I heard my dad make some mention of this a few days ago. Of course, this doesn't surprise me. My father spoke of SBC cutting retirement benefits in the future just to get people to retire early before the lower benefits took place.
He also spoke of his animosity towards SBC because of their push for Technicians to get more jobs completed in less time. Thus, you get people doing a job and meeting the most basic requirements to complete the job, so they end up closing out the job quickly.
My dad has a wall of Customer Service awards, but his managers would always complain about his inability to close jobs out quickly. My dad always told them he'd much rather take his time and make sure the customer is happy than do a barely-done job with a disgruntled customer.
Oh well, it doesn't matter now. The older generation of Technicians who actually care about the customer are retiring while newer non-union/contractors fill the slots
Even my dad doesn't have SBC for his phones anymore, even with the retiree discount
... only non-union people will be working, so getting things done will take *longer* ?
Actually, the union isn't saying that.
They're saying:
"We want a raise. If you don't give us a raise, NO ONE will come to work."
Its totally legit, and you can do it at your job legally as well. However, at your job, unless you can:
a) Convince no one else to show up if you don't get what you want/get fired.
b) Convince any potential replacements that they'll get a better paycheck if they join your strike.
Then management will laugh at you.
Unions are a method of using the collective legal power of the workers (the threat of withholding labor) to counterbalance the economic power of the corporation (the threat of withholding a job/paycheck from a single worker).
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Mod me down, you fucking twits. Go ahead. I dare you.
(I read with sigs off.)
Can't speak for SBC, but if this was Verizon in New York, my response would be "How could you tell?"
SBC stands for Southwestern Bell Company, which is the Incumbent Local Exchange Carrier (ILEC) for much of the Western USA, including California and Texas which have major datacenters. CWA stands for Communications Workers of America, which is the labor union that represents most of their technical workers.
It's news because it affects a good chunk of the IT industry. Basically, if the CWA goes on strike, SBC's ability to resolve field-wiring issues will suddenly be reduced to management employees who aren't represented by the union. This means any line noise or wire failure issue that happens on local phone line loops within their territory will take much longer than usual to be resolved... leading to potential longer-than-usual disruptions to communication services that rely on local copper loops.
Dear SBC Customer,
This announcement is to help you prepare for the real possibility that your DSL connection may fail and thus be out of service during the possible labor dispute.
We recommend that you review What Should I Do If The Internet Goes Down? and make the necessary preparations.
Sincerely,
Management
The day that I accepted the new job, I got a phone call from my old shop. The union went to management and strong-armed them into restoring a lot of jobs in income-producing areas, including mine. I could have my old position back provided that I came to work the next day. I immediately accepted my old position, and called the new shop to let them know what happened and that I would be returning to my old job.
Good thing I did, too. Within six months of my returning to my old job, the new shop circulated a petition amoung the workers to get rid of the union. As soon as the union was gone, they moved all the first-tier tech support positions to India.
Lesson learned. Unions mean job security. No unions mean you take your chances.
Finding God in a Dog
The Communications Workers of America (CWA) has issued a press release, Communications Workers Set Strike at SBC Involving 100,000 Workers at Midnight Tomorrow:
The CWA also offers a See-n-Say with CWA Game.
Only Women Bleed (Sex, Sharia remix)
I mean, honestly. Having no technicians to fix things will mean what exactly?
An anecdote from my personal experience with them...
SBC was supposed to install DSL at my home. The equipment for my end came and I hooked it up, waiting for the date service was supposed to start. The day comes and goes with no DSL. I call them the next day and spend several hours on the phone with a tech. Finally, he comes to the conclusion that I don't seem to have DSL service.
In fact, he can't even find record of the order, despite them having sent me equipment. We get off the phone, and I am called not once, but three times by different companies they apparently contract with to let me know that my DSL service is down.
Finally, they get their act together and fix the problem. Over the next three days I received four phone calls and two in-person visits letting me know that they fixed my DSL service.
Never mind how SBC used to call me at my old address trying to sell me DSL (which wasn't offered in my area at the time). We actually ordered it the first time, and it took them two months of hassles to get the to admit they don't offer it in our area and get a refund for the two months of service they charged us for.
So I ask, how would I be able to tell that there was a strike? Oh, my phone wouldn't ring off the hook with notifications of information I already know.
~Dan
Cingular is not merging with AT&T. They're merging with AT&T Wireless which was spun off from the mothership AT&T years ago in the same move that created Lucent (now Avaya) and AT&T Broadband (now part of Comcast). SBC will pick up a right to use the AT&T Wireless brand for no more than six months, so absolutely any sign anywhere that reads AT&T Wireless will be getting rebranded Cingular rather quickly. The AT&T long distance company has nothing to do with this.
Therefore, SBC will not be aquiring much help in getting local loops fixed... the only local loop AT&T Wireless is concerned with is cell towers. Cingular and AT&T Wireless operate on the same technologies, so they'll have no compatiblity issues taking on the existing AT&T Wireless customers onto the Cingular networks. They basically want AT&T Wireless so that Cingular can mark off any where AT&T has set up a GSM tower up as already done on their GSM conversion effort.
Still, the union's timing in light of a merger close is exactly what they're swinging for. Cheapen the company as the merge closes, and SBC is out money if they cave, and out money if they don't cave. Sad when a business deal heads into mutually destructive territory...
Yeah, like I said above... I personally feel that the Union has outlived it's usefulness.. SBC pretty much gave them most of the major things they wanted. The two main sticking points are: 1: Medical Copays.. currently the Union guys don't have to pay any medical premiums, and a small copay for each visit. SBC will still pay their premiums, but raise the copays a bit.. but that's still way the hell better than the "Management" employees get. 2: Job Security.. SBC is offering any Union member a job in the same state that they currently work in if their job is "surplused". I think that 100% of people wish they had any job security, let alone that kind. If anybody cares to read SBC's side of things, read www.sbcupdate.com . It will tell SBC's side of things. Now I'm off to frickin' Detroit to run phone lines for 12 hours a day, 7 days a week.. thanks Union.
Anyhow, we have our own fiber network, our own switchng equipment, and we are responsible for our own order processing, repairs, service changes, etc. Basically we rely on SBC for what is termed the "last mile", or the cable that leaves from either a COLO (colococation office) or CO (central office) and leads right up to the building being serviced. This also includes the pedestals and other line structures used to pass service along.
We rely on SBC to make repairs to aerial or buried drops and for basic installation. How it works is we send SBC an order saying "Hey, this person wants our service. Hook them up." SBC then gives us the line from their switch and ensures that the line leading from the pedestal or segmentation equipment is dropped off at the NID (Network Interface Device). We then complete the order by doing the necessary routing, NPAC (Number Portability), hooking up the inside wiring, and ensuring service is delivered properly. As you can imagine, while we don't overly rely on SBC's equipment we are very dependent on their service. This strike will make an already long installation process even longer and perhaps delay repairs to infrastructure. While this strike seems to only affect SBC and their customers on the surface, this could have potentially damaging effects on our service as well by delaying key steps in the installation and repair sectors.
SBC has always been a little underhanded when it has come to playing fair, ie giving our customers lines that they knew were of less than stellar quality, delaying the install process when they can get away with it, charging us for doing a "no trouble found" dispatch where the problem "mysteriously" diappears so as to cause an unnecessary dispatch chargeback to appear, etc. We try and get along, but it is not always that easy. We've had issues with their technicians disparaging our service as well, trying to get a "winback" so as to regain their previous customers' service. In fact, we keep a database of all the things that SBC has done to try and undermine our service so we can have an accurate record to present to the PSC (Public Service Commission). You'd be amazed at what SBC tries to do to steal back their customers. Thankfully we do provide cheaper service and better customer care IMHO.
While I understand why the CWA is striking I hope the issue is solved soon. Otherwise it is going to cause our little company a lot of headaches in the long run. While we may not always get along, we are really dependent on SBC to get service and maintanance schedules completed properly and on time.
"This food is problematic."
The nice thing about unions is that they mean job security, and protection from overzealous greedy companies. They give the workers a voice and strength against getting screwed by a few rich bastards.
The bad thing about unions is they mean you don't have to work hard to keep a job, even at a generous, well managed company. They give workers a lever to use against management to get what they want even if it means screwing a management who's actually doing a decent job.
Sounds like the same union huh?
Unions themselves aren't inherently evil, but they are easily abused these days. I'd rather have lazy stupid people wandering around happy they have a job than lazy stupid people screaming with picket signs and complaining to me that they have no job and they have the right to break into my house and steal my things because society sucks. I believe in that social safety net and all.
However, tighting up a few rules and introducing some healthy competition into unions would be a stellar idea. How about requiring that companies have more than one union for the same workers?! The union that performs better gets better bonuses from the company. How about restricting some of the practices with unions, like making strikes illegal for more important service companies like SBC, where service is crucial.
But of course, evil unions have lobbies, and would never allow that to happen.
"All great wisdom is contained in .signature files"
Labor union officials enjoy many extraordinary powers and immunities that were created by legislatures and the courts. Union officials claim to rely on the support of rank-and-file workers. Yet, they clamor in the political arena to secure and expand their government-granted powers, including the powers to shake down workers for financial support and even to wage campaigns of violent retaliation against non-union employees.
The following list of special privileges reveals the extent to which union bosses have rigged our nation's labor laws in their favor.
Privilege #1: Exemption from prosecution for union violence.
The most egregious example of organized labor's special privileges and immunities is the 1973 United States v. Enmons decision. In it, the United States Supreme Court held that union violence is exempted from the Hobbs Act, which makes it a federal crime to obstruct interstate commerce by robbery or extortion. As a result, thousands of incidents of violent assaults (directed mostly against workers) by union militants have gone unpunished. Meanwhile, many states also restrict the authority of law enforcement to enforce laws during strikes.
Privilege #2: Exemption from anti-monopoly laws.
The Clayton Act of 1914 exempts unions from anti-monopoly laws, enabling union officials to forcibly drive out independent or alternative employee bargaining groups.
Privilege #3: Power to force employees to accept unwanted union representation.
Monopoly bargaining, or "exclusive representation," which is embedded in most of the country's labor relations statutes, enables union officials to act as the exclusive bargaining agents of all employees at a unionized workplace, thereby depriving employees of the right to make their own employment contracts. For example, the National Labor Relations Act (NLRA) of 1935, the Federal Labor Relations Act (FLRA) of 1978, and the Railway Labor Act (RLA) of 1926 prohibit employees from negotiating their own contracts with their employers or choosing their own workplace representatives.
Privilege #4: Power to collect forced union dues.
Unlike other private organizations, unions can compel individuals to support them financially. In 28 states under the NLRA (those that have not passed Right to Work laws), all states under the RLA, on "exclusive federal enclaves," and in many states under public sector labor relations acts, employees may be forced to pay union dues as a condition of employment, even if they reject union affiliation.
Privilege #5: Unlimited, undisclosed electioneering.
The Federal Election Campaign Act exempts unions from its limits on campaign contributions and expenditures, as well as some of its reporting requirements. Union bigwigs can spend unlimited amounts on communications to members and their families in support of, or opposition to, candidates for federal office, and they need not report these expenditures if they successfully claim that union publications are primarily devoted to other subjects. For years, the politically active National Education Association (NEA) teacher union has gotten away with claiming zero political expenditures on its IRS tax forms!
Privilege #6: Ability to strong-arm employers into negotiations.
Unlike all other parties in the economic marketplace, union officials can compel employers to bargain with them. The NLRA, FLRA, and RLA make it illegal for employers to resist a union's collective bargaining efforts and difficult for them to counter aggressive and deceptive campaigns waged by union organizers.
Privilege #7: Right to trespass on an employer's private property.
The Norris-LaGuardia Act of 1932 (and state anti-injunction acts) give union activists immunity from injunctions against trespass on an employer's property.
Privilege #8: Ability of strikers to keep jobs despite refusing to work.
Unlike other employees, unionized employees in the private sector have the right to strike; that is, to refuse to work while keeping their job. In some