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MS Rails On Open Source, Appeals To Gov't Greed

Bill Harper writes "Open source software is a 'waste of money,' a Microsoft executive has said. He goes on to say that governments planning to use it will damage their own economies and that giving away source code is shooting yourself in the foot. What's interesting though is that this is just the latest in a series of nonsense arguments put forward by MS in Asia because it's scared of Linux stealing the market. An early one was that open-source software is anti-competitive!" Funny thing is, the MS executive (Chris Sharp) used to work for Red Hat.

36 of 635 comments (clear)

  1. Funny? by Dunarie · · Score: 5, Insightful

    "Funny thing is, the MS executive (Chris Sharp) used to work for Red Hat."

    Funny? It's scary more than anything, as it'll just make what he says seem more 'credible'. Of course, he's just some greedy bastard, and it's good to see him not working for an OSS company anymore, but it doesn't help Linux much in this propaganda campaign.

    1. Re:Funny? by CajunArson · · Score: 5, Interesting

      Of course, he's just some greedy bastard

      I would be a little more hesitant to call anybody who goes to work for MS a greedy bastard. I go to a small university in Pittsburgh that has a rather large anti-MS student body.... but at the same time I have never seen a larger turnout for prospective job seekers than when MS comes to town. Microsoft has the luxury of being able to hire the best people, and in the marketing business they can often come from the competition. After all, who better to detail the flaws in a competitor's products than someone who used to hawk them?
      That being said I think the arguments are bunk but if you ever want to succeed you should learn to never hate your enemy since it clouds your judgement.

      --
      AntiFA: An abbreviation for Anti First Amendment.
    2. Re:Funny? by smittyoneeach · · Score: 5, Insightful
      There's NOTHING wrong with making money.

      Who ever said there was anything wrong with commerce?
      Consider a normal transaction, where free people exchange goods or services, with 0 subsequent dependencies in either direction, for an agreed price.
      Consider an abnormal transaction between a drug dealer and an addict.
      Now, proof by analogy is fraud (Stroustrup), so we'll let the reader decide to which degree either of these models apply to the Free or Proprietary model.
      open source software doesn't seem to employ very many people

      Software is an infrastructure cost. Whether or not you threw away another ~$500 for the latest version of the Mighty Spiffy Office suite has little noticeable affect on the quality of the memo you wrote, but it does have a vampiric effect on the quartely earnings statement.
      That sucker really does suck, as in 'the life right out of you', when your company is laid out flat by the virus du jour.
      Can we face some realities here? The basic protocols and application required to run a business are fairly well understood, and implemented.
      I think that the price of MSFT over time, and the price of an MSDN Univerasl (scaled appropriately for the truckload of stuff it contains) pretty well argue that Moore's Law, tired of crunching silicon, has turned its Beholder-eye towards software prices.
      And for all that cost, Visual Studio still hasn't got half the functionality of emacs...
      --
      Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    3. Re:Funny? by Anonymous Coward · · Score: 5, Interesting
      I like the way that borland case continues...

      "Microsoft's continuous raiding did not stop after Microsoft took the top Borland strategist and Borland's top tools developer. Before 1996 was out, Ramin Halviatti, a Delphi Development Manager and, Jean Marie Babet, a C++ R&D engineer, had moved to Microsoft. In the past few weeks alone Microsoft has successfully recruited at least three more key Borland employees: Bill Dunlap, Marie Huwe, and Roland Fernandez."

      "In April 1997, Microsoft hired two Borland marketing managers. Both Bill Dunlap, the Product Manager for JBuilder and Marie Huwe, the Product Marketing Manager for C++Builder,"

      "Microsoft also hired Borland's senior Architect for its C++Builder product. Roland Fernandez, who resigned from Borland on April 25, 1997 played the key role in Borland's development of C++Builder, Borland's Rapid Application Development ("RAD") tool for C++. He left Borland with detailed knowledge of the overall architecture and feature set definition of C++Builder. At Microsoft, he is now doing exactly the same thing: creating a RAD C++ tool that competes directly with C++Builder. Unable to fix its tools products on its own, Microsoft has recruited Borland knowledge to do it. Minds that previously worked on products that support a wide variety of open industry standards are now limited to products that now support Microsoft platforms and proprietary technologies"

      " Microsoft willfully, deliberately, according to its plan, and with the intention of harming Borland, hired at least 34 former employees of Borland, and set them out to use their knowledge of tools development, some of which is proprietary to Borland, to create tools for Microsoft. Microsoft continues, and will continue unless restrained, to accomplish this illegal course of conduct by continuing to solicit and recruit Borland employees. ...Borland is informed and believes, and on that basis alleges, that Microsoft=s solicitation and recruitment of Borland employees is intentional and being done for wrongful purposes: to inhibit Borland's competitive position in this technology area and to acquire Borland confidential information -- all with the express intent and purpose of unfairly benefiting Microsoft."

    4. Re:Funny? by pinko-rat-bastard · · Score: 5, Insightful
      Let's face it, open source software doesn't seem to employ very many people.
      No, open source software doesn't seem to directly employ very many people. In other words, it is not so good for those companies that are in the business of selling shrink wrapped software. It is, however a wonderful thing for the vast majority of developers: those involved in corporate development and specialized vertical market applications. Every dollar not syphoned out of the corporate I.T. budget and shipped off to Redmond to pay for nothing but software infrastructure is another dollar that can be used to pay a developer (hopefully a local one) to build the thing the company really wants: the applications that run the business. Linux, Perl, PHP, mySQL, Postgres, JBoss, Apache and all of the other highly successful OSS projects are not all that useful just by themselves -- they are, after all, just plumbing. The money, Mr. Coward, is in putting them to work.
      --
      YooHoo/2U2
    5. Re:Funny? by mrchaotica · · Score: 5, Insightful
      Now, I like Linux and Emacs and whatnot just as much as the next slashdotter, but I have to respond to this:
      And for all that cost, Visual Studio still hasn't got half the functionality of emacs...
      While you might not be able to play Tetris or send email with Visual Studio (or maybe you can - they did, after all, put a flight simulator in Excel!), you also can't visually design a GUI with Emacs!

      --
      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    6. Re:Funny? by hazem · · Score: 5, Insightful

      If there's a group of people who are willing to consistently do plumbing for free, and the quality is just as good as commercial plumbers, then I expect the government to use the free plumbers.

      A business is free to do as it chooses. But it's foolish to spend a lot of money on something when its competitors can get the same functionality from something that costs very little. It has to compete just that much better in everything else, and ultimately that can't be sustained.

      In any business decision I make, Microsoft will have to prove to me that it's worth it to pay $250-$500 per seat for their stuff before I'll buy it. Their stuff is pretty good, but the free/libre alternatives are pretty good too.

    7. Re:Funny? by Anonymous Coward · · Score: 5, Insightful

      "...All plumbing should be done for free."

      That's not the point. The point is that you shouldn't be locked into only one vendor for your plumbing parts. If your plumbing required only left handed threads of a certain pitch that was covered under layers of patent protection and NDA's then you would have a more comparable situation.

      Ring ring.
      "Joe's plumbing, how may I help you?"
      "Come fix my sink."
      "Ok, I'll be over."
      .
      .
      .
      "Sorry guy but you got a blufurbl sink there. You can either pay extra for the rental of the blufurbl sink tool or we can swap you in a new Murican Standard -- course swappin' will cost more up fron but Murican Standard will take any old pipe wrench."

      So: do you rent the wrench or buy a standard system? In direct response to the parent: There's no question you pay Joe for his work. The question is do you pay extra a little extra to blufurbl industries and hope this never happens again? What if you know blufurbl will force you to upgrade to a new blufurbl product next year by getting a compound put in the water that will eat some select parts of your old blufurbl pipes?

    8. Re:Funny? by shadowbearer · · Score: 5, Interesting

      Delving a bit deeper into that; if you're sufficiently motivated, you can learn to fix your plumbing for free; and not only is plumbing knowledge essentially free ( if you are willing to look for it ) but the standards on how to do so are published in the books available for a small cost.

      Oh, and there are many people who will teach you about plumbing if you are willing to learn (it's part of my current job).

      That's why the money to be made (and that is being made all over) thru open source belongs to the service trade. (There's no shame in being a software maintenance guy; the nice thing about open source vs. closed is that you have a lot more options open to you, whether you are a programmer or DIYer :)

      SB

      --
      It's old. The more humans I meet, the more I like my cats. At least they are honest.
    9. Re:Funny? by dasmegabyte · · Score: 5, Insightful

      So you're saying that anybody who isn't for Open Source Software lacks beliefs? Frankly, I'm insulted.

      And maybe Chris Sharp isn't who you think he is. Red Hat is, after all, a software company. If Mr. Sharp worked there, and decided that the umpteen failures in their manipulation of the "OSS Model" were indemic to OSS itself, it would be foolish of him to stick by it because he "believed" in it. Maybe he decided, as many others outside of Slashdot have, that not every aspect of traditional software is inherently evil. Maybe he realized that "forced upgrades" pay the bills which fix the software and finance new development. Maybe he noticed that when you can download something for free OR pay $50 for it and get support, most people will err for free and just fight through the issues -- so if you want to make money, you can't give them the option.

      My hosting business started as a web collective. Everybody was gonna pay for his percentage of the server, and we were going to be a non-profit. For art! For software! For the sheer coolness of being the first Open Cost webserver! But when it came time to pay the bills, nobody ever had the money, and since we were equal partners I couldn't well shut them off without selling out, could I? Eventually, I had to turn commercial to pay the massive hosting bill, and you know what? Selling a little webspace for a fair price was FAR BETTER from pretty much every standpoint than trying to force everybody to pitch in to a communal server. I still attracted artists and programmers, but if somebody didn't pay, I could shut off their account, and then the money came in real quick. Yeah, I guess I abandoned my morals. But the more authoritative method actually worked. And that goes pretty far in my book.

      --
      Hey freaks: now you're ju
    10. Re:Funny? by Technician · · Score: 5, Insightful

      I like your analogy.

      If you want to see it in real life, go to your local Pepsi and Coke distributors. Order bags of Syrup. Now try to find the hardware to attach to the bags. They are a little hard to find other than from the Pepsi or Coke distributor. The connections are not open standard. You won't get the Pepsi bag connected to a Coke adaptor. Try buying a Pepsi connector when you don't have a Pepsi fountain with a service plan.

      These two fierce competitors will want to tie you into an exclusive plan to sell you the syrup and despensor parts. Without an exclusive plan, it's hard to get parts or syrup. Microsoft is the Pepsi Company of software. They don't have a Coke competitor. The competition is Apple (7-up botteling). Needless to say the MS exclusive distribution model tend to lock out other products (Netscape, Opera, Quicktime, RA, etc) favoring their own flavors exclusively (Media Player, IE). Try going to your favorite restraunt and ordering a Pepsi, Coke and 7-up for your party. Most of the time 2 products will be substituted as only Pepsi or Coke is on hand. Only rarely will 7-up be provided. Exclusive distribution contracts are to blame. Non-soft drink products are not affected. You can get coffee, OJ, water, etc. as they are not considered a threat. Linux as has hit the software industry as a replacement for expensive soft drinks. It's the healthy tap water, free for the asking that is killing high price software market. They snuck in as water. Free, but who wants it. Now that is is improving and becoming popular it is becoming a big threat to established software. No one vendor has a monopoly on water, It can be trucked or piped in from anywhere. It can be gotten for free when it rains.

      The software industry (MS) is trying to fight both competition from Apple, Sun, IBM, HP, and the threat of free as in rain water software.

      --
      The truth shall set you free!
  2. Chris Sharp... by rasafras · · Score: 5, Funny

    ...so that's why they named it C#!

  3. Right... by TheDarkener · · Score: 5, Insightful

    governments planning to use it will damage their own economies

    ...And governments using MS products aren't damaging their own economies by exposing themselves to 31337 h4x0rz, virii, spyware, seineewerasreenigneepacsten style backdoors, and other closed source, proprietary crap that only Microsoft can spoonfeed to us?

    *rubs index finger and thumb together* This is the worlds smallest violin, playing a sad, sad song for you, Microsoft.

    --
    It is pitch black. You are likely to be eaten by a grue.
    1. Re:Right... by antiMStroll · · Score: 5, Funny
      ...And governments using MS products aren't damaging their own economies by ....

      Sending money to a foreign company? Not all governments are American. Hell, I'll venture most aren't.

  4. Waste of money... by Anonymous Coward · · Score: 5, Funny

    Is that "waste of money" like in beer?

  5. Only in Microsoft-land by Anonymous Coward · · Score: 5, Funny

    Can "free" be a waste of money...

  6. from the article... by fodi · · Score: 5, Insightful

    '"If you are compelled to give back to the community, then you don't have the opportunity to benefit from that knowledge,"'
    -Chris Sharp

    translated:

    f**ck you all. We're only here for the money.

  7. Whinin' in the past by FunWithHeadlines · · Score: 5, Insightful
    Giving away source code is shooting yourself in the foot, if your business model depends on locking up source code and charging lots of money for it. For those of us in the rest of the world, giving away source code is the way things always used to be done, increasingly is the way things are being done, and will very much be the way it will be done in the future. Only dinosaurs like Microsoft will complain, while the rest of the world rapidly moves forward in innovation, something Microsoft has never shown a propensity for.

    And if you want to start a company in this world and make money while giving away source code, go right ahead. Lots of companies are doing just fine that way. It's only the proprietary, lock-em-up, IP theft is a crime!, sign this NDA! crowd that will fall further and further back.

  8. MS = Prostitute ? by xs650 · · Score: 5, Insightful

    MS sounds like tired old prostitute complaining about women that give it away.

    1. Re:MS = Prostitute ? by hpa · · Score: 5, Funny

      "Software is like sex - it's better when it's free."

      - Linus Torvalds

  9. Government suicide==MS partnership? by Chris_Willman · · Score: 5, Informative

    He goes on to say that governments planning to use it will damage their own economies and that giving away source code is shooting yourself in the foot. Though I distinctly remember a few hundred government PCs running Windows 2000 going offline for days this summer in Philadelphia City Hall after MS Blast was first rampid, while all Linux boxes were fine. If practically "self-imposing" a shot, to continue the analogy, isn't what occured by the government using Windows boxes unpatched, fully aware of their dangers, then I don't know what is. Also, IIRC, most Gov Linux distros are heftly modified;governemts are smart enough to not just run a freshly-downloaded distro. Matter of fact, the NSA developed their own Linux distro which highyly encorporates VMware, which I was a bit ago.

  10. Re:Riiight... by damiangerous · · Score: 5, Informative
    I don't think they actually use the words "mission critical". What they say (paraphrased) is that it should not be used in situations where lives would be on the line. Emergency services systems, hospital equipment, air traffic control, things like that. This is really just common sense (and ofen the law).

    I know in the case of air traffic control the FAA must certify all systems, and with hospitals the various professional specialty organizations certify software within their fields.

  11. Re:Riiight... by Kiryat+Malachi · · Score: 5, Insightful

    Most hardware manufacturers, for their components, include the exact same warning. Look at a TI datasheet - at the bottom you'll find the exact same kind of warning.

    It has nothing to do with MS's quality, it has to do with the requirements for mission-critical systems (things like aircraft flight systems, medical life support, etc.). These applications require a higher standard; a standard Linux isn't allowed to be used either.

    --

    ---
    Mod me down, you fucking twits. Go ahead. I dare you.
    (I read with sigs off.)
  12. Microsoft's Ally over here by zlel · · Score: 5, Insightful

    In my part of SE Asia, piracy must be a very powerful ally of M$. People have grown so accustomed to M$ products and proggies running on windows 'cos they know where they can get them - and they've all been so "trained" in them cos of their "availability". And I would think that much of the general comp literacy in the region is due to this ally - I wouldn't be surprised if M$ sees this region as rather "safe" since Linux is kind of a "hardcore" "server" "alternative" solution.

    oh yes i must also mention that after all those years of "free education", M$ started "cleaning up" several years back. Talk about traitors.

  13. MS *is* good for a country's economy .... by twigles · · Score: 5, Insightful

    At least it's good for the US's economy. M$ is basically funnelling money from around the world back into the US, which has a lot to do with why the rest of the world (at least EU, Latin America and Asia) are so hyped about an alternative. Especially nowadays with Bush increasing anti-American sentiment like never before seen.

    In that sense if a non-programmer wants to help the FOSS movement then translating a how-to, a man page or something else is a great way.

  14. Speaking of evidence... by GAVollink · · Score: 5, Interesting
    So I guess, Microsoft's own Open Source project is also a waste of money?

    Lest we forget, Microsoft has at least one OpenSource project. While copyright, and restricted use, microsoft has many, many example source programs on MSDN as well. Not GPL, but certainly open (as in viewable and modifiable) source.

  15. Re:to the contrary, it's a more efficient use of $ by Lumpy · · Score: 5, Interesting

    wait a minute!

    when you install your copy of XP professional where is your support agreement...

    YOU DONT HAVE ONE. Microsoft does not profide free support when you buy their OS you have to pay for support. JUST LIKE LINUX.

    I dont know where this myth that microsoft OS has syupport built in comes from but everyone in the business that works with MS operating systems knows that MS support comes with a very large price tag and is never EVER free.

    XP=$300.00 PLus a support agreement price... Linux= $0.00 plus a support agreement price..

    even if Mandrake or Suse/Novell support was the same price as MS support (it isn't... it's cheaper) you are STILL ahead by $300.00 + the cost of the Office Suite + the cost of the server seat licenses + the cost of the assorted support software that comes free with the linux distro and is supported by the linux vendor.

    the cost of support that is supposedly attached to linux is also there for Windows. nobody ever seems to mention that... or they somehow forget that HUGE bill they pay to MS for that support agreement they signed.

    --
    Do not look at laser with remaining good eye.
  16. Re:Sites really slow - article text by dropoffx · · Score: 5, Informative

    Here's is a google cache copy of an interview that Chris Sharp gave just before the release of Red Hat 8 touting that RHCE are the highest trained professionals in IT.

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    This space for rent. Contact for our rates.
  17. And the Asian government reps just nod and smile.. by B747SP · · Score: 5, Funny
    And the Asian government reps just nod and smile and say

    "Yes, yes, you Americans have very large penis!"

    .. then duly ignore the stupid American who is trying to tell them how to run their country and go off and do precisely whatever it was that they intended to do before the stupid American started mouthing off.

    I just love the way Asian folks do business. It varies a bit from country to country of course, but generally, they'll make a nice polite show of pretending to give a shit about the rubbish the stupid American is spouting, then go quietly back to whatever they were doing before, unmoved. It's fun to watch the religous types pushing their word in Chinatown anywhere. The victims listen politely, nod and smile, and go on their way. The religious types read the situation to mean that because (a) no-one told them to f*ck right off, and (b) someone nodded and smiled at them, that they're getting their message through. This is why Chinatown precincts are always more clogged with religous freaks than elsewhere in any given city.

    Here in Sydney, Australia it's generally the Morons pushing their false religion with their stilted crash-course Chinese. They're incapable of picking what nationality any given Asian person is, so they try to talk to everyone in Mandarin Chinese (very few people actually speak Mandarin here in Sydney, it's a predominantly Cantonese thing here). It's amusing to wander along 10 metres behind them, watching them greet random people with their "Ni Hao" and a big cheesy smile and all the wrong intonations, and watch the victims return the greeting with a polite nod and smile, then crack up laughing once the Morons (mormons?) have passed!

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  18. hurt their economies? hardly. by Malor · · Score: 5, Insightful

    Sending money to Redmond, Washington, United States does not help your economy, unless you are in Redmond, or to a lesser degree in Washington State.

    It's good for the economy when things like steel and coal and fabric gets cheaper, because it means a better standard of living for consumers. Businesses also become more efficient; when their raw material costs go down, they either make more money or drop prices, both of which are good for the local economy.

    So if cheaper steel is good, why on earth is cheaper software bad?

    But Microsoft is trying to assert that if you wnt any chance of growing your own Microsoft, you need a strong IP regime.

    But the simple fact is that there will be no new Microsofts. The existing one will make very sure of that. Only people who completely change the rules and play a different game entirely can hope to succeed against a compaany with half the money in the world.

    If your local economy actually DID 'hit gold' and come up with a wonderful new software idea, it's virtually certain that Microsoft would simply subsume it into Windows. This has happened many times over the last twenty years; Microsoft has put company after company out of business by leveraging Windows. (Stacker, Quarterdeck, Lotus 1-2-3, Netscape... the list goes on and on.) The Windows software ecosystem has very little diversity; there are a few big companies and a lot of small ones, but very very few midsize ones. The sharks eat them instead and get bigger.

    In other words, with Microsoft already existing in the world, the chance of creating your own local Microsoft is ZERO. The creation of the closed source software industry was a very special event that will only happen once; it will not be repeated.

    There can still be small software niches, of course, ones that are too small for Microsoft to bother with. But if you grant that you most likely can't make huge piles of money, why not give away the code for free and sell services and support instead?

    As a government, why not encourage consulting-type technology businesses like this? Service businesses can make very comfortable amounts of money. While they don't have the huge potential upside of being able to sell, over and over again, a product that costs them nothing to duplicate, they don't really have that upside ANYWAY because of Microsoft. The open-source industry is still forming, and there's lots and lots of room for new companies.

    If you REALLY want to help your economy out, get behind open source and PUSH. Your local government spending $5,000/year for local companies to support and fix their Linux servers is a HELL of a lot better for your economy than is sending a check to Microsoft. Money that goes to Redmond is gone; money that is spent locally stays in your local economy.

    Now, if Microsoft offered solutions that were wildly better than their open-source counterparts, it might make financial and economic sense to buy Windows. If you can be twice as productive, say, on a Windows box, and the total cost of Windows is less than twice that of Linux, then it's an overall win to buy Windows. I'm setting aside control and forced upgrade issues, along with many others, but economics is ultimately about cost, and you can abstract all those factors into cost of ownership.

    But if, as I believe, Windows' overall advantage over Linux is slim at best, then it's just wasteful to send money to Redmond when you can spend it locally instead.

    There's one other scenario, too... you may be so technically savvy you that you don't NEED support. In that case, you you can drop your computing cost to ZERO. This is STILL better for the local economy, because that $200 you don't send to Redmond is money you can spend at the county fair.

    In a world with free alternatives, paying for Windows is very much like a tax. Taxes are always harmful (at least directly) to an economy, because it's wasted money...profit that didn't get reinvested.

  19. You know, it occurs to me Microsoft is un-american by gru3hunt3r · · Score: 5, Insightful

    Seriously, selling products for less in other countries encourages businesses to leave the united states.

    I can't blame a company who outsources work to another country because its less expensive.
    I can BLAME an American company who intentionally lowers prices in other countries and rapes us here in the states.

  20. Give back to the community?! by Anonymous Coward · · Score: 5, Funny

    '"If you are compelled to give back to the community, then you don't have the opportunity to benefit from that knowledge,"'
    -Chris Sharp

    This statement is absolutely spot on. After all, what benefits could possibly come from sharing information and knowledge?

    The same argument should be used to end the cheap/free distribution of HIV drugs in Africa. After all, who benefits from research into saving lives if those lives are saved without reasonable profit margins?

    In fact we should put an immediate end to free condom distrubution, because somebody had to work very hard indeed to come up with the design of the resevoir tip. Nobody benefits from condoms, especially free ones.

    Libraries should also be dismantled and the books therein burned. If you want the information, you should have to buy the books, because otherwise nobody benefits.

    As a former teacher of English in the developing world I am appaled at my own past behaviour of occasionally offering language instruction for free. Clearly nobody at all has benefited from this compulsion to 'give back to the community'.

    I fully agree with Mr Sharp (with his delightfully descriptive name) that all information should be propriatary.

    If someone wants to know, for example, how I am on any given day, I simply tell them that the information belongs to me, but I offer a range of scalable licensing plans to allow access to that information. Who could possibly benefit from me saying 'I am well' without proper remuneration?

    Unsecure research, open communication, and 'giving back to the community' have done nothing since the beginning of time except stifle innovation and harm consumers' interests.

    As a result of my new dedication to Knowlege (TM), I am pleased to offer the following innovative products that no consumer can do without:
    I Am Well (TM)
    Making Fire (TM)
    Boiling Leaves to Make a Tasty Beverage (TM)
    Conveying Heavy Objects More Easily with Narrow Cylinders (TM)
    Making Pleasing Sounds by Striking Membranes under Tension (TM)

    Futher products are in developent.

  21. Religious Freaks in ChinaTown by cammoblammo · · Score: 5, Interesting

    A few years ago I was one of a bunch of religious freaks who hit Sydney's Chinatown. Fantastic location. We didn't pretend to speak Chinese--in fact, we did our thing with some simple street theatre and a couple of really cool dance routines. We had a crowd of people watching, and some of the local businesses even gave us lunch because we were getting business for them!

    If anyone wanted to talk about what we had presented, that was up to them. If people wanted to watch the concert and leave, that was fine too. We did the same thing in King's Cross and Darling Harbour.

    What wrecked it was the freaks who followed us. The moment they started with their fake Chinese and bible bashing, people ran. We actually gave away over a hundred Bibles that day, and people seemed pleased with what they got. These other idiots didn't get to base one.

    The moral of the story is that you can catch more flies with honey than vinegar. We said what we had to say in a non-confrontational way, and moved on. Everyone was happy. Go out of your way to offend, and end up going backwards.

    This applies to the Linux evangelists as well as anything else. I can't stand Windows or anything else by MS (apart from their mice!) But I've found the easiest way to get people thinking about changing over to the Light Side is to use Linux, maybe show off a little bit, and know what the differences are. When people get interested, I can explain the benefits, and give them a copy of Knoppix. Easy. By treating people as human beings instead of targets to be hit everyone benefits.

    --

    Cogito, ergo sig.

  22. What is the Value Proposition? by CypherOz · · Score: 5, Interesting

    Microsoft's value proposition is product based, i.e. sell lots of units of software product to make profit.

    OSS value proposition is service based. Give the software away, and provide services, consulting etc. to help companies deploy and use the software. Companies may get support from either internal and/or external resources - either way they cost $.

    Note: You still need services for product based vendors.

    IBM (and others) have a hybrid model, services and software product sales. IBM get much more revenue from services than they do from software product. Interestingly, IBM will heavily discount there products (80%) in competetive situtaions - guess what? they want the service revenue!

    Which model wins in the long run? The market will eventually sort that out.

    Assuming that a service based model wins, then product oriented companies will fail: Which is why M$ are poohing their pants on this issue.

    The basic economic free market model for OSS assumes a service based model. In fact for OSS to really work, it needs a really free market. Software patents are a really big risk for OSS, praticularly where the granted patent is for the trivial (one click, scroll bars, progress bars etc.)

    Now we talk free market - we get political (where are Stallman and Raymeond when u need them :-). I won't go political.

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  23. Re:to the contrary, it's a more efficient use of $ by noda132 · · Score: 5, Insightful

    I'm trying to argue both sides here - but Microsoft does offer free support and such free, comprehensive Linux support doesn't exist.

    I call bullshit.

    Microsoft's knowledge base is nice, yes, but honestly, it's there out of strict necessity. And it's not as good as Google anyway. For both Linux and Windows, Google is the way to go.

    If you have a real problem with Windows, it won't be on support.microsoft.com, it'll be on Google. Probably Google Groups. And probably with a bunch of people with titles like "Microsoft MVP" chiming in with their two pence, all wrong and clueless. Guess why? Because nobody knows how the software works. And these real problems don't get solved.

    How do you solve the problems? By calling up Microsoft. They'll charge you hundreds of dollars, to be refunded if they decide it's a bug in their software. You will be on hold for hours on end, and their support is far from helpful.

    I spent over six months with Microsoft support on a single issue a few years ago; I still see the problem today, so their solution obviously didn't work, but we just learn to live with the problem.

    More recently we experienced a bug with Windows 2000 Server SP4; it just kept rebooting randomly. Turns out this stems from a fix of a vulnerability in SP3 and below. Microsoft support was useless and to my knowledge they haven't actually fixed the new bug. Google Groups, on the other hand, helped us find the problem (we just use SP3 now, vulnerability and all).

    I've set up GNU/Linux in mission-critical situations. When problems come up, IRC or Google or Google Groups has always had the answer. The three have a combined 100% track record. Why? Because the developers listen, and if not, you can always look at the source code. (You'd be surprised how easy it is to find the problem in the source code going by nothing more than an error message.)

    In my experience, GNU/Linux support costs all of $0. But if I had a scary manager who wanted support, I could always recommend one of the zillions of companies selling Linux support. I doubt any would be as good as newsgroups, but they can't hurt. They'd certainly be more helpful than Microsoft, since in my experience Microsoft support is nothing more than a waste of time and patience.

  24. Re:Perhaps.. by cshark · · Score: 5, Funny

    Yeah, but how seriously can you take a guy named C. Sharp who says companies will be better of with Microsoft?

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