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India's Digital Village

sirdude writes "Business Week has a pretty comprehensive story on the impact of projects such as Bhoomi, which are slowly but surely bridging the digital divide in rural India. With entrepreneurial initiatives such as e-choupal, Simputer, and a multitude of other privately-funded projects also beginning to take root, the rural Indian (who comprises about 70% of India's population), is slowly inching his way into the information age. The rest of the third world is watching & waiting, and taking detailed notes :)" And the parts about computerized land records may remind anyone who's read it of Hernando De Soto's The Mystery of Capital .

27 of 206 comments (clear)

  1. is it improving peoples lives? by Anonymous Coward · · Score: 3, Insightful

    Even most amenities are computerised, the time it takes for something to be done is so slow. take for instance the railway reservation which is computerised in india. still it takes 1-2 hours standing in the queue to get the ticket. i think digitalization is of no use if it is in no way improving your life.

  2. Re:Beyond the digital divide by Anonymous Coward · · Score: 1, Insightful

    Interestingly, although the copied article text is accurately reproduced according to Araxis Merge, and well-typeset, the original article doesn't actually appear to be "subscriber-only." I have no problems accessing it, and I surely don't have a subscription. A bizarre post, this parent.

  3. Mr. CEO, don't let your conscience bother you by SuperBanana · · Score: 2, Insightful
    which are slowly but surely bridging the digital divide in rural India

    Don't I seem to recall that in the last election in India, heads rolled because rural residents(who were by far the majority) were pissed off at getting left behind?

    This strikes me as a "don't feel guilty about the fact that your Indian employees make 50 times what the rural Indian farmer does" article.

    And- furthermore-, rural Indian farmers don't need goddamn "ruggedized" linux-flavored PDAs. Clothe them. Get them running water. Get them something resembling health care. Employ them. Educate them. Roughly in that order. Notice nowhere in there was "give them gameboys so they can check their land ownership status".

    Not that we're any better in the US. Teachers may have a PC in every classroom or a shiny lab of computers, but students have to share copies of the book they're reading.

    1. Re:Mr. CEO, don't let your conscience bother you by Roydd+McWilson · · Score: 5, Insightful

      You know, farmers in countries such as the U.S. make heavy use of computers and the Internet to monitor weather, plan crop cycles, check on the markets, etc. By giving these rural Indian farmers access to that kind of information, the intent is to help them do better business, become better off, and allow the rest to follow. It is much like planting a seed, isn't it?

      --
      THE NERD IS THE COMPUTER.
  4. Oh Please! The land where police protect criminals by deadmongrel · · Score: 4, Insightful

    Also, the bulk of people are against technology and change, as seen in the last elections. They want the old government which promotes anarchy and curruption. So, they will get what they want. Oh come on! every other govt in the world is corrupt. True its a bit worse in India, but what makes you say that people are against technology? rampant anarchy? developments will be quenched pretty soon? pretty harsh there buddy. look at the technology growth in the past 10 years. Telecom, roadways, railways(for crying out loud India has the largest railroad network), computers... this is dispite the so called "anarchy" you mentioned.

  5. Cynicism by arvindn · · Score: 5, Insightful
    As an Indian, I find the level of cynicism in comments in any article related to India quite surprising (although there are exceptions, like the interview about "onshore insourcing" which was full of positive comments). What's the problem? Is it simply that you're all pissed off about outsourcing and find /. articles about India to be a convenient place to let off some steam? Or are you fundamentally opposed to third world countries doing anything to get out of the muck?

    This is absolutely not a troll, its a perfectly serious question.

    1. Re:Cynicism by thetroll123 · · Score: 4, Insightful

      I find the level of cynicism in comments in any article related to India quite surprising

      Amongst a less savvy readership I'd be inclined to agree with you... but here, I think the response you describe is largely from techies who have had the experience of working with Indian firms. They are typically (sweeping generalisation, of course there are exceptions) very eager to please and absolutely useless.

      The firm I'm contracted to at the moment asked me to review some code sent back as a finished product by an Indian software house. It was hilariously bad. I reported back that the time it would take to fix it up would be greater than the time to write it properly from scratch. And I've seen this again and again and again. That's where the cynicism comes from - frustration that a resource which could be useful just isn't and doesn't seem to be improving.

    2. Re:Cynicism by joss · · Score: 2, Insightful

      Never attribute to malice that which can be reasonably explained by stupidity [ignorance].

      --
      http://rareformnewmedia.com/
    3. Re:Cynicism by Anonymous Coward · · Score: 1, Insightful

      And what is _your_ point? Sure people are pissed off about outsourcing but have you stopped to think of the social impacts this has? Have you ever wondered how difficult it must be for some people to train their replacements knowing that their jobs are out the door? and not having a choice about it? Sure the management here has a lot to do with it but don't put your PR Bull $hit on me - Indians claim a lot, deliver crap and then pretend to be offended when people bitch about sub-standard results. (think about all the bad Indian coders described here and pick any big corporation's Indian call center).

      And what gives India the right to play the 'third' world country? Look at the armies (navy, airforce and army) that India maintains - why? Is that the behavior of a third world country? Enough speciousness...

      On the one hand you play the innocent Indian 'who did nothing', yet on the other you take the role of 'doing anything to get out of the muck' - which is it?

      Sure it feels good to be on the winning end but fortune passes everywhere.

    4. Re:Cynicism by tarunthegreat2 · · Score: 2, Insightful

      Sure people are pissed off about outsourcing but have you stopped to think of the social impacts this has?

      You expect me to be bothered about the social impact of outsourcing on you? I'll do that when you wonder about the social impact of subsidizing Rich Western farmers has on Indian Farmers. Or The effect of America supplying Pakistan with F-16s and Stinger missiles.

      Indians claim a lot, deliver crap and then pretend to be offended when people bitch about sub-standard results

      Replace the term "Indians" with "American Forces in Iraq", and this statement still works. But This will do too

      And what gives India the right to play the 'third' world country? Look at the armies (navy, airforce and army) that India maintains - why? Is that the behavior of a third world country?

      I'm sorry O Great Powerful First Worlder. We shall try and be more humble in your presence. Should we bend over and open our buttcheeks for you too?

      Sure it feels good to be on the winning end but fortune passes everywhere.

      And so apperently, India is a very fortunate country....

    5. Re:Cynicism by Otter · · Score: 3, Insightful

      Here are three things that come to mind:

      1) As someone watching from outside the world of computer professionals, it's striking how the people who a few years ago were claiming to have a complete exemption from the laws of economics have suddenly declared themselves a sort of endangered species. My sense is that IT workers and developers have spent decades insisted and being treated as rare artists with irreplaceable skills -- and they're reeling from the sudden realization that pretty much any smart person can learn to manage a server or write scripting code.

      2) Prejudice against Indians and other South Asians is legitimized, especially among liberals, in a way that similar statements about other groups would not be. (eg Hillary Clinton and Gandhi) Why that is is too long to get into here, but that's a large part of why India has been made such a scapegoat by the media.

      3) There's a lot of stress and hostility in US politics today that's gotten displaced into all sorts of different outlets. This is one of them.

      That said, Civad -- while were more than familiar with immigrants who come here, take advantage of our opportunity and hospitality and return nothing but contempt (and the truth is that we don't even expect much more), it does bespeak a bit of a lack of grace on your part.

    6. Re:Cynicism by tarunthegreat2 · · Score: 2, Insightful

      while were more than familiar with immigrants who come here, take advantage of our opportunity and hospitality and return nothing but contempt (and the truth is that we don't even expect much more), it does bespeak a bit of a lack of grace on your part.

      The fact is that these days, America is NOT very welcoming of immigrants, and this what has lead to offshore outsourcing in the first place. You can't get it done in America, so get it done abroad. So these people are not coming to your country. You want to get the job done, you are going to Them. We don't owe you any fucking thank yous. Or rather, we'll say thank you to you, when you Thank India for shipping over many of the founders of Silicon Valley (Sun, Hotmail, others). Do I hear any thank yous forthcoming? Didn't think so.

    7. Re:Cynicism by jlusk4 · · Score: 2, Insightful

      (Waiting for my current http request to finish while I'm profiling the app for memory issues.)

      Well, I should post anonymously, but that's just too cowardly.

      I'm ambivalent about this whole offshoring thing. On the one hand, we're exporting jobs/opportunity/hope and world peace. (My understanding is that the recent difficulties between India and Pakistan are being ended at least in part because IBM and American Express and Citibank picked up the phone and said, "Friends, we love having our back office in your country, and we'd hate to have to start a search for a more stable environment, but if you're going to have a war w/your neighbor, we're afraid that's just what we're going to have to do.")

      On the other hand, who profits from that? If it's the proletariat, that's well and good, but if it's some small group of corrupt people at the sharp, pointy top of the economic pyramid, that's not so well and good. We, in the U.S., are given to understand that the countries to which we are exporting jobs have substantially fewer regulations w/regard to labor practices and the environment. I believe those regulations raise the price of doing business in this country but they are also worthy endeavors. So, is the export of jobs to countries w/fewer regulations simply an end run on the part of big business around the regs?

      And then there's the code quality issue mentioned in another reply to your question. If I were to work for MegaMaxiMultiCorp, whose managers are simply too short-sighted to see that low-quality code costs more in the long run (while threatening my job), how happy would I be? I *want* to work for a well-run company. (I currently work for a start up that actually seems to have a fairly well-balanced view of quality vs. time-to-market, although improvements could always be made.)

      And so on, and so forth. I'm still cogitating.

      John.

  6. Standard responses by arvindn · · Score: 4, Insightful

    Pre-empting all the knee jerk posters who will claim that rural Indians need food and water first, let me inform you that India already overproduces food; the problem is that the rural folk don't have purchasing power. And the reason they don't is that they don't have tech, and are therefore totally dependent on the urban/industrial sector. So if they are to get food they need more technology, which is what the Indian gov't is trying to do.

  7. Re:Oh Please! The land where police protect crimin by rsilvergun · · Score: 2, Insightful

    Those Telecoms, roadways and railways are there to make it easier to abuse the abundant, expendable labor; not to help that labor. Any improvement to the general populace's standard of living is strictly coincidental. But in defense of you're post, I don't think it's so much that India's gov't is any more corrupt, it's that in a poor nation the negative impact of that corruption is more pronounced. Basically, any human society is going to have a certain amount of it's population living like Kings, with the rest fighting over the scraps. It's just a question of which society has the best scraps.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  8. Atleast someone is trying... by cobra1729 · · Score: 3, Insightful

    Of course, we can always point to the negative and say stuff like "what about:

    rooting out corruption?
    solving the water scarcity problem?
    controlling pollution?"

    etc. etc. I am not saying that we should ignore these problems and think the Digital Village is the greatest thing to happen in India. All I am saying is that we should appreciate the efforts and keep on workin to do more good deeds, not belittle the efforts by pointing out existing problems.

    After all, quoting the Batman: "There will always be problems, but every problem has a solution."

  9. Good Example of Computerisation by toofanx · · Score: 5, Insightful

    There have been many articles about India and computers which I had considered to be more of a fad than any real use. However, since I am from Bangalore, Karnataka, I confidently feel that this is one of the best computerization efforts.

    Karnataka had a lot (and still continues to have) land disputes, that should never have happened. Many are simple cases of forgery that become complicated by corrupt/incompetent officials, non-transparent machinery. I see computerization as a good tool to increase transparency, thereby reducing corruption. With computerization, it is actually possible to query the database and ensure that one deed does not overlap another deed.

    Corruption can never be solved by technology. But, if technology is implemented well, it can empower common people (which, in this case, includes me, since I plan to own land in the near future) to fight back against corruption.

    What I am most afraid of, is that power is effectively transferred from corrupt officials to the companies who write/manage the software. So, even if the software companies may be free from corruption, it may not hold good for too long, since "power corrupts". A good criteria would be how transparent is the database.

    However, from what I know, this particular project is a very good initiative, and one of the few projects that can be showcased as an example of computerization that can help the rural poor. True, software cannot feed hungry people, but it can empower them to grow the own food.

  10. Re:India is not the way to go - reconsider. by Anonymous Coward · · Score: 4, Insightful

    The Hindu culture does include the notorious caste system, but it is not as bad as it is made out to be. For the most part, the caste system is dead in urban areas. It does exist in rural areas, but that is because rural areas have always been a haven for traditional values and culture, in every country.

    According to the CIA World Factbook, only a quarter (2002 est.) is below the poverty line, and this is declining rapidly. Israel has 18% below the poverty line, so claims of India's poor social
    and economic state are exaggerated.

    ALL countries believe their way is the right/best way, be it EU, US, UK, Australia, China, India or even Iraq. It's not nationalist socialist; it's simply patroitism. It's just a different form of the "We're #1" tagline.

    Having been to India (rather than just reading about it), I can tell you that Indians are generally respectful of all customs and peoples, as it is a multi-cultural and diverse place. There will obviously be extremists who are narrow-minded, but every country has those.

    The "Rush to India" as it were is not about nationalism, or hype. It's about money. India offers similiar services for less.

  11. Re:India: The land where police protect criminals by pkphilip · · Score: 5, Insightful

    The last elections were not a mandate against technology and change, but rather a mandate against the insensitive, block-headed policies of the previous government.. a government which couldn't see past its own rhetoric and coined the phrase "India Shining" which was an insult to the vast majority of Indians whose living standards had not improved but instead had worsened.

    It is fine and dandy to talk about IT, fancy cars, fancy electronics but when your talk also indicates an attitude of utter disregard for people who were committing suicides due to poverty caused primarily because of governmental negligence, then we have the classic scenario where an old phrase fits - the case of an insult upon injury.

    The people of India, for once, decided not to tolerate that.

  12. Re:India is not the way to go - reconsider. by bstuffer · · Score: 2, Insightful

    dude... its YOUR comments that reek of racism! but let me give you the benefit of doubt and just say that you simply got hold of the wrong sources (of the worst kind!) to know about india.

    as regards to computerization, it is slowly but surely improving peoples life. yes, you still need to stand in a railway line for half an hour but can you neglect the HUGE population these services cater to?! besides, i can have my rail ticket delivered at home by booking over the internet and paying less than a dollar extra for it. so, no lines for me, ever!

    those who talk about "providing bread before pda" - HOW EXACTLY do you provide bread? As "humanitarian" aid that you drop from helicopters after you have finished dropping bombs?!! this technology btw IS helping the farmers grow their own bread more efficiently.

  13. Re:Oh Please! The land where police protect crimin by tarunthegreat2 · · Score: 2, Insightful

    What a load of crap. Who is going to build those railways and roads? Who is going travel by them? Apparently slave labour, judging by your post. Person A is living in a village, which has no roads connecting it to a big city, or a railway line. If person A gets struck by a debilitating disease, how is s/he going to get access to supplies, food, healthcare? By magic? Oh sorry, this all to exploit labour. This parent post should be marked flamebait too.

  14. Re:Oh Please! The land where police protect crimin by civad · · Score: 2, Insightful

    Also, the bulk of people are against technology and change, as seen in the last elections. They want the old government which promotes anarchy and curruption. So, they will get what they want

    Yeah, right. The bulk of people wanted better livelihood and wages. Technology was just the next logical step. The previous govt. ignored the first two needs and focused on the third instead.
    Tell me, is the present US Govt. curroption-free? If so, why the issue about the nexus between conglomerates and the administration? How are the efforts to suppress information / profile people /, etc. NOT a anarchy?
    Yes, people will get what they want. So be happy and get drunk.

  15. Re:India is not the way to go - reconsider. by AnotherPoster · · Score: 3, Insightful

    I started to spent some time reading about the Indish culture and econmoy, and figured out that they have a casts system there and that 2/3 of their people are suffering and starving and live in the poorest possible conditions while some of them are quite rich. They also have a strange sense of politics and a strange view of themselves being the only right humans on this globe (we could say national sozialism mentality) e.g. their religion is the best religion, their culture is the pure culture, their knowledge is the right knowledge, their busines is the best busines and so on. It's quite ignorant and disrespectful if it comes to other people, other mentality, respecting other humans on this globe - and yet the IT industry stuffs money up their butt.


    It's quite possible that the information you've gathered from your cursory readings has helped you obtain a thorough understanding of Indian culture. As an Indian though, my viewpoint is very different.

    The caste system that you addressed no longer exists. It is dead. I am not saying that its effects are no longer present in Indian society, but the caste system is *considered* to be a relic of the past.

    I have no idea where the notion of Indians thinking they're "the only right humans on this globe" has come from. When you say we think our religion is the best religion, which one do you refer to: Hinduism, Buddhism, Jainism, Christianity, etc? When you say we think our culture is the best culture, which one do you refer to? I believe India recognizes 18 languages, and seeing as how a unique language is often indicative of a unique culture, it would suffice to say that India is very diverse culturally. When you say we think our knowledge is the right knowledge, which one do you refer to? I have cousins majoring in medicine, english, economics, etc.

    What I'm trying to say is that India is very diverse culturally and academically. Just because we mostly have the same skin color, it doesn't mean that we're all the same. With so much diversity it is impossible for any group to think that they are the "best."

  16. Re:India is not the best country. by asterix_2k1 · · Score: 3, Insightful
    It seems that you had some bad experiences with a handful of Indians, which understandably has prejudiced your opinions. Fine. Let me try and correct some of your perceptions. First of all let us get the premise right. Neither are the Indians saying that "India is the best country" nor are we asking any foreigner to believe it. Okay, you say that the Indian guys hired by your boss were bad. It simply means that your company simply didnt use a rigorous selection process. Remember, there are tons of programmers in India, some of them pathetic, and some of them very good. So your company could have taken some time to review the applications.

    I was based near Dusseldorf for a 3 month internship in a univ research group back in 2000. The green card program had just started then. At that time, I was interviewed by a college newspaper, and I was astonished at find that the paper had twisted the facts and said that "the first green card aspirants have arrived at...". I was a college junior at that time who had absolutely no ambitions for a green card. Things like these and some others (like being called a brownie at the supermarket) created a bad taste in the mouth but I _do not_ blindly brand the Germans as racist xenophobes. I do hope that you get a chance to change your perception. Btw, my _entire_ code was accepted in an industrial strength compiler, so that is a testament to the programming abilities you were referring to.

    Other than that, the bottomline is that its the patriot in you who is speaking out, who is wary of the total Indian stranger. I understand that and do hope that you do not let your judgement be misguided by that.

  17. Read DeSoto's "Mystery of Capital" by ebusinessmedia1 · · Score: 4, Insightful
    The opening paragraph to this post points to Hernando De Soto's superb book, "The Mystery of Capital" - the result of a many-year research project that he completed in the hope of finding out how to cure the seemingly impossible problems of poverty and underused capital, worldwide. His conclusions are brilliant, insightful, and being adopted by governments worldwide.

    Those prior posters who are complaining about India's lack of political and economic transparency (as well as the same problem in many other poor countries) should read De Soto's book.

    De Soto's goal is to help the poor - and the countries they reside in (including India) unlock dormant intellectual and financial capital.

    Like it or not, India is growing up in ways that will make its poor more enabled - and able to leave poverty behind. Some of this will result in domestic displacement here. That's capitalism, especially when its operating in a way that lets people really *own* something of capital worth, and *leverage* that worth for further wealth.

    Right now, India is learning to leverage intellectual capital, and making flegling attempts to improve the property system - there's no stopping this trend.

    De Soto should win a Nobel prize for his work. His findings are astounding, and so compelling that every page seems a new insight into wire-ranging economic solutions that lie just under the surface.

    What he describes in places like India is an arcane and complex system of underground economies that exist because there is no political/economic structure to permit ownership and transfer of capital. This is a seminal insight.

    In fact, De Soto (who has done his research, exhaustively) shows that America went through the travails of a very non-transparent system of property ownership, and found its way out of it.

    Bottom line: it's the ability of a culture to create transparent infrastructure that enables the ownership and transfer of capital that leads to development, and freedom ("freedom is participation in power" - Cicero (the Roman sage and philosopher).

    Frankly, De Soto's book is one of the most enlightening things I've read on development, ever. It will help the reader understand what prerequisites are necessary to defeat poverty, and enable the poor.

    As I write this, many governments worldwide have brought in De Soto (he's Peruvian) and his teams to help figure out new ways to structure capital ownership and capital transfer (leveraging).

    This will all take time, and will make a huge difference to everyone - inlcuding Americans (in fact, De Soto presents the American experience as a template for how to begin approaching this problem in other places).

    Read the book, and be enlightened.

  18. Re:Speaking from Experience.... by tarunthegreat2 · · Score: 2, Insightful

    There is nothing civilized about your argument, as much as you would like to pretend. You make this lovely broad sweeping statement:

    Here's what we found: Indians are very boastful of their capabilities and are very eager to prove themselves, but they don't know squat. They have a particular arrogance about them that is not only annoying, but completely unprofessional - even going so far as to telling us we're doing our jobs wrong, but then failing miserably when they try to do things their own way.

    So basically you decided to categorise a nation 1 billion people as being idiots. That pretty much ends any civilized conversation there and then. You see 50-100 Indians and think they represent 1 billion people. How friggin' stupid.
    Then in your reply to my reply you state:

    The differences are culturally based and more global in scope than you are realizing

    So which is it - do Indians not know squat or are there just a few cultural issues to be sorted out?

    Finally, you mention that these people went thru your company's selection process. I don't know what more needs to be said there. You picked these people, and now you have a problem with them. Further, you are still mistaken about your joint venture with Tata, clearly. Tata is a brand name, and they have many subsidiary companies. One of them happens to be TCS - Tata Consultancy Services. This company deals in software, and only software, and has no link to manufacturing. If your company is involved in manufacturing, and the people you called in are from the manufacturing arm of Tata (These are firms like TISCO and TELCO), I don't know who the bigger moron is.... Clearly you yourself don't seem to know anything about the joint venture you are working for. And if people higher up in your company don't either, then I am not surprised that the whole project is a fiasco. Which brings me back to my original point. You take some dumb anecdote, and use it to try and discredit a whole country, based on mistakes that your company itself made.

  19. Re:Speaking from Experience.... by Anonymous Coward · · Score: 1, Insightful

    So, lemme see if I get this straight -
    . you have no idea about how your company/its subsidiary/joint venture in India - anyone remotely familiar with corporate India would be quick to point out that the kinda company you mention does not exist! Conglomerates do!

    . The kind of problems that you describe thoug, are not atypical of any outsourcing project - they arise because of hiring code-monkeys - (and not very good ones at that) - or the management/project leadershop being up the crapper. I am loathe to draw any conclusion from your post though. You obvisouly have you head so far up your butt that I do not trust any observations that you make in the post - other than that the project failed.

    . some Indian dudes screw up your project - (undoubtedly with the help of some PHBs at your place) and u have leapt to the conclusion that a billion people are bumbling idiots.

    I really love the bit about "technology being shoved down India's throat before they are ready".. Come on, how hard do you think Windoze and AOL are? A quick aside, most Indians, when they visit the US are not much in awe of the intellect of the general US population!

    The Indians do have to learn a lot in technology - they are learning - as is almost everyone else. It is also true that generally speaking we need to work on our people skills - and trust me we are. But, talk about calling the kettle black!