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AOL-Yahoo-MSN Messaging Unified... in the Workplace Only

bakreule writes "Microsoft, AOL and Yahoo! are teaming up to link their separate instant messaging services for use in the workplace, 'the first major step by the industry leaders to enable computer users to communicate with one another no matter which of the three systems they use.' Sound to good to be true? It is. 'What this does not do,' Root said (yes, that's his name), 'is the holy grail of instant messaging, which is to allow anybody on any network to send a message to anybody on any other network.' It seems that the system, which is aimed for corporations, involves some MS software which acts as an intermediary between the different systems. Sounds like a fancy version of all the open source IM clients out there."

21 of 235 comments (clear)

  1. Why not an Open initiative? by garcia · · Score: 5, Interesting

    Sounds like a fancy version of all the open source IM clients out there."

    No, it doesn't sound like gaim or any other client. It sounds like a centralized control center for tighter watching over employee's IM conversations. gaim doesn't automatically forward my AIM messages to someone on MSN or Yahoo without me having an account on each. This seems like it would do that. gaim doesn't log all my conversations from all networks and store that information in one spot so that my boss can watch what I am sending across the networks.

    Why does MSFT need to be the one doing this? How about an Open initiative that wouldn't require the three IM giants? It would likely be less money, better for the employers, and operate with more features and less bugs.

    Too bad the employers only trust those that shouldn't be trusted.

    1. Re:Why not an Open initiative? by Jahf · · Score: 5, Insightful

      If it uses middleware to translate between them, then it most certainly does sound like Jabber. GAIM, no, Jabber yes.

      However even though this uses MS middleware, it could still be a good thing as it might make MSN/Yahoo/AIM less likely to break their protocols just to stymie the open source clients. Maybe not, maybe they will just tell MS to update their middleware, but no way to tell just yet.

      --
      It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
    2. Re:Why not an Open initiative? by baudilus · · Score: 5, Interesting

      Correction: E-mail in most corporate environments is not usually actively monitored, which is why you never hear about someone being caught for something they sent. Separate from the government, corporations have to justify costs. Spending any amount of money for someone to read through e-mail is counterproductive (read: cuts into the bottom line). E-mail is usually monitored after someone is already suspected of something.

      On a side note, we don't have a centralized IM chat server at my office, but I do know that MSN conversations are logged. IM messages are plain text, being sent over a network, over known ports. So just because you company isn't opting for the MSFT solution to chatting, doesn't mean your conversations aren't out in the open. Any network tech with 2 minutes of free time can do the same thing that you fear so much from Microsoft, without the added cost of the software.

    3. Re:Why not an Open initiative? by dschuetz · · Score: 4, Insightful
      If it uses middleware to translate between them, then it most certainly does sound like Jabber.

      Except that Jabber doesn't allow an AIM user to talk to a Yahoo! user. Unless that's changed in the last couple of years (since I abandoned Jabber for Trillian). The problem isn't multi-system clients (like GAIM or Trillian). The problem isn't centralized logging (which Jabber "proxies" certainly can do, as another poster recounted). The problem is trans-system communication.

      What's needed is something like this: "aim:david" or "yahoo:david" (yes, I'm avoiding using my real IM ID's :) ). But to do this, we'd need:
      • Clients that can have trans-system buddies
      • A server that can accept a message from a client bound for a different system, and route that to the different system
      • A server that can accept a message from a different system's server, pull the IM destination out of it, and pass it on to that user's client
      This isn't even beginning to address the question of passing presence information across systems.

      Having not read the FA, I'm not sure exactly what they're talking about now. If they're coming up with their own implementation of such a system, and just expecting everyone else to modify their servers/clients to be compatible, then I'm not sure it'll work. If, though, there's a cross-provider effort to standardize on some of the above, then there's a chance it might just work.

      Unless, of course, I missed something glaringly obvious. Wouldn't be the first time :)
    4. Re:Why not an Open initiative? by Jahf · · Score: 3, Insightful

      If you use a Jabber server, you have to use a Jabber client (I believe). If your Jabber server has the right transports it can handle Yahoo, AIM/ICQ and MSN.

      However you're right, this only solves -your- end of it, your friend on the Yahoo server can't have non-Yahoo buddies (you just appear as a Yahoo buddy to them using your Yahoo account through the Jabber transport), but it will solve the problems on your end.

      Jabber does at least the first 2 items you mention (trans-system buddies in the client, server can route between systems). If I read it correctly it also does the third. In fact, those things are exactly what Jabber is meant for and also does presence notification.

      Yes, it means you have 4 different accounts for each of the 4 systems, so it is not exactly what you want, but it is a reasonable approximation and could be used in a scenario where a company didn't want to pay MS for their middleware. The biggest problem you have is when one of those systems changes their protocol.

      I also am waiting for that time when I can use a generic client without a middleware server (Jabber or MS) to send messages to a multi-system address space. Unfortunately for now that system is email.

      --
      It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
    5. Re:Why not an Open initiative? by Pendersempai · · Score: 3, Insightful

      Basically what you'd need for Jabber interoperability with AIM, YM, and MSNM is consent of AOL, Yahoo, and Microsoft. That is the missing component, has always been the missing component, and will probably continue to be the missing component for years.

  2. That's cool, but it doesn't affect me by trompete · · Score: 4, Interesting

    I was a trillian user for two years and have now been a Gaim user for a year. The only thing that would change for me is the number of sockets that my computer would maintain.

    I wonder if this movement would also spark a movement toward disabling 3rd-party clients. That would NOT be good.

    Trillian
    Gaim

    1. Re:That's cool, but it doesn't affect me by garcia · · Score: 3, Insightful

      I wonder if this movement would also spark a movement toward disabling 3rd-party clients. That would NOT be good.

      The system that they outline would only be feasible of they did. What could would centralized control be if the employers still allowed third party applications that would get around their gateway?

  3. AOL-Yahoo-MSN Unified by tpgp · · Score: 5, Funny

    AOL-Yahoo-MSN Unified

    Man I'd hate to see the baby.

    --
    My pics.
  4. Not to sure about this ... by auburnate · · Score: 5, Insightful
    If I were AOL or Yahoo, I'm not so sure i would want Microsoft providing the software to provide the intermediary connections. In the light of all the wonderful IE exploits and such.

    My $0.02 ... Nate

  5. Re:I tought everybody knew... by tcopeland · · Score: 3, Informative

    Right on - Jabber and Jabber4R (or JabberPy). Word.

  6. Competition vs. Conflagration by grunt107 · · Score: 3, Insightful

    I get the need for dominance, which is why interoperability is rarely persued by corporations, but IM itself would be best served as a 'generic' message medium. If it is impossible/difficult to IM 'Bill' 'cuz he uses Yahoo and I use MS, email/phone will normally get the nod.

    To use the over-hyped XML paradigm, standard tags would allow every IM vendor to talk with each other. Then more would use IM, allowing the vendors to add features and lower pricing (economy of scale).

  7. uh oh... by IGnatius+T+Foobar · · Score: 4, Informative

    "This lays the groundwork for instant messaging to become as widespread and useful as e-mail is today," said Taylor Collyer

    If it becomes as "widespread and useful as e-mail" then that means I'm going to have spam popping up on my screen every three seconds. Goodbye, Instant Messaging.

    In any case, this is all nonsense. AOL, Yahoo, and The Beast should all just implement the server-to-server protocol used by Jabber. It's on the IETF standards track and will eventually be used by everyone who isn't one of those three.

    Actually, if one of the big three (probably the smallest of the big three, whichever that is) implemented the protocol, the other two would pretty much have to.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  8. Jabber already does this and is an open protocol by josevnz · · Score: 4, Informative

    Hello to all,

    This is welcomed news, but the people at Jabber (http://www.jabber.com) did something like this first. Using a Jabber client you can talk to the three other networks by using an special plugin installed on the server (http://www.jabber.org/user/userguide/).

    Also Jabber is a very extensible platform that can be used almost for anything (like System monitoring, for example):

    http://www.jabber.org/about/overview.php?PHPSESS ID =2517926c4f71caed9f6bff1af6843dbd

    Also as the original poster mentions, Gaim already does this without problems (even when Yahoo decides to change their protocol, which is almost every 6 months :)).

    Regards,

    --
    Jose Vicente Nunez Zuleta RHCE, SJCD, SJCP
  9. Re:Net Send by stratjakt · · Score: 5, Funny

    net send is a source of great fun in an office full of morons.

    Name your computer something ominous like "SYSTEM_KERNEL_DAEMON", then do some creative net sends, like:

    net send * This machine has performed an illegal instruction and will self destruct in 45 seconds.

    etc, etc, and so on.

    Hours of fun for the whole family.

    Or, when one new employee was fired around here, the next day I named my machine to his login id and sent some:

    net send * You cant fire me! You are all fucked now! You'll be sorry!

    And watched the panic stricken manager types run up and down the hall screaming "he's in the computer! he's in the computer!".

    Aah.. Good times.

    --
    I don't need no instructions to know how to rock!!!!
  10. SameTime by PktLoss · · Score: 4, Interesting

    When I worked for a larger company we all used Lotus SameTime (often called sometime, as in it should work sometime), it worked quite well, and the integration between the client and corporate lists was really usefull.

    IM clients are a happy comprimise between the phone and email. A phone nesesarily distracts the contactee from whatever they were doing, while many people only check for email every X minutes. An IM message doesn't have to pull them away from whatevery they are doing, and they can respond at an apropriate moment.

    IM clients also provide more granular controll over your status, and display that status to others. With a phone you can answer, check call display and let voice mail handle it, or send all to voice mail. With IM you can be available, busy, do not disturb, away, etc. The fact that this is displayed to others can also allow them to make decisions on wether or not to bother you.

    All in all I am glad to see greater acceptance of IM in the workplace

  11. Re:Step toward the future? by ACNiel · · Score: 3, Interesting

    You see, one company charges another to carry their call, and the first company, in turn, charges you.

    With all this money floating around, coming out of your pocket, these companies are more than glad to route each other's calls. It all happens for a price.

    If you don't want to have to worry about 4 different clients, there is always email, with its highly standardized protocols that anyone can route anywhere.

    What we really need is a ubiquitous standard like SMTP, for IM. That way, any person can start up their own service, and everyone else could still get the messages. And then a whole new spam threat would emerge, the main downside.

    The fact that we need centralized servers to be logged into is part of the core problem. If anyone could set up a server, it wouldn't matter what messages Yahoo would forward to where, someone else won't be such a prick.

  12. Think of this from the companies perspective by Zapman · · Score: 4, Insightful

    There are lots of really valid reasons that don't involve big brother for companies to keep an eye on IM communications. First off, I know people in my company who commit financial transactions for the company over IM. It's completely stupid that they do this, but they do it none the less. An audit trail for the company's money is required.

    The second thing I can think of is corperate espionage. Companies spend lots of money on products that audit email leaving the company, looking for sensitive documents, key phrases, etc. We really need the same thing for IM, if it's going to be used in a business context for business data.

    I'd also love to see a promise that the chanel between me and the person I'm talking to is encrypted. I can do that with email: force TLS encryption from my email gateway directly to theirs.

    These are all good things, and don't get to the 'big brother' complaints. Those will be there, and I believe that there will always be a free IM without these auditing requirements for people who don't need them.

    --
    Zapman
  13. E-mail / Chat "snooping" by SeanDuggan · · Score: 3, Funny

    *shrug* I only know of two cases here where people were disciplined for inappropriate emails here. In the firt case (admittedly before I got here), someone was sending out a mildly pornographic dominatrix video of a guy repeatedly getting kicked in the crotch by a lady in high-heeled boots with a subject title of "At least it's less painful than working here." It probably would have passed under the radar if the guy hadn't used the ML-ALL mailing list that included the general.

    The other incident, the higher-ups found out due to word of mouth. With everyone talking, it was inevitable that eventually someone would notice. And so his email logs were requested and he was sent off for sensitivity training. *grumble* And then they went on a hyper-politically-correct workplace bent, making everyone remove pictures of wives and girlfriends from cubicle walls for fear that someone might find them offensive. Oh, the joys of federal government work...

    --
    This sig has absolutely no significance and serves only to take up screen space and waste the time of the reader.
  14. Live Communications Server? by Joe5678 · · Score: 3, Interesting

    Although the article had just about zero details. My guess would be that Microsoft has simply convinced Yahoo and AOL (read: give big piles of cash to) to connect to the already existing Microsoft Live Communications Server.

    I *think* that Live Communications Server uses "Session Initiation Protocol" which I *think* is a public standard. I would guess that, theoretically any IM client could implement it and connect to Live Communications Server. Although that is purely speculation, there might be licensing fees associated with SIP or Microsoft might have "adjusted" the standard in their own special way.

    So why does Microsoft *want* Yahoo and AOL to integrate with Live Communications Server you ask? Probably because Microsoft's IM market share is so small that nobody really wants to use Live Communications Server. And really, there is not much money in basic instant messaging. However, at $700 for the server, and then an additional $25 per user on the server, there is a lot of money in Live Communications Server.

    We recently installed the trial version and it's crap. The only real thing it gives over basic instant messaging is the ability to archive all messages on the server, which is a necessity for some business. Although they don't give you any way to search through archived messages, it's just a SQL database full of records. Not exactly worth $25 per person.

  15. Google by Anonymous Coward · · Score: 3, Insightful

    Google,

    Many of my fellow slashdotters and I are patiently awaiting your unannounced release of your new Google Instant Messenger. Please release it as soon as possible.

    Thanks,
    Anonymous Coward