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IBM Tells Employees To Hold Off WinXP SP2

robpoe writes "As reported by ZDNet, IBM's technology department has warned internal users to not install Windows XP SP2 until IBM can fix some known issues with the way IE6 is updated, and Big Blue can make a customized version of the patch - 'The company's technology department said the delay is 'due to known application problems and incompatibility with IBM workstation applications.''" However, the article also mentions that: "One IBM employee in the company's internal technology department characterized the decision as routine."

34 of 325 comments (clear)

  1. Scary headline by disc-chord · · Score: 4, Funny

    Scary headline to read while I'm in the middle of installing it right now!

    1. Re:Scary headline by Stevyn · · Score: 5, Funny

      Didn't you read the instructions to close all your applications before installing??? Sheesh! What a windows noob! Just remember to restart when your finished :)

    2. Re:Scary headline by Donoho · · Score: 5, Funny

      Scary headline to read while I'm in the middle of installing it right now!

      It should only really be scary if you're installing it and you work for IBM...

    3. Re:Scary headline by Lumpy · · Score: 4, Interesting

      Why scary? in my company I know it will not be approved for at LEAST another 3 months. They announced 2 days ago in an internal Email that SP2 is not to be applied to any of the XP machines for any reason.

      This is typical of every large company, I'm betting over 90$ of large american corperations have a hold off SP2 order in their IT departments right now.

      --
      Do not look at laser with remaining good eye.
    4. Re:Scary headline by nacturation · · Score: 4, Funny

      This is typical of every large company, I'm betting over 90$ of large american corperations have a hold off SP2

      So if not *every* large company does this, does that mean you'll pay me $90?

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    5. Re:Scary headline by cms108 · · Score: 4, Funny

      "Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option."

      You want me to post as if i was a thick spread made from mashed chickpeas, tahini, lemon juice and garlic? And you're making jokes about typos?

      --
      cHris

  2. Re:Funny by Rura+Penthe · · Score: 4, Funny

    Never has a first post confused me more than this one. :)

  3. This is normal for an enterprise. by rdunnell · · Score: 5, Insightful

    Hey, lots of companies install policies on their IT assets that flat out prevent installing unauthorized patches on corporate systems.

    This is a pretty big patch, and people have known for a while that it's going to change the way some things work. It makes sense to show caution before allowing a mass deployment. There's not much news here.

    1. Re:This is normal for an enterprise. by djtripp · · Score: 4, Interesting

      Our company has issued notices not to install the patch until, well, it can be patched. Also, we will house it locally. Imagine 3000 people all trying to download this 250mb patch (hell, it will proably be around 300mb when it is released) at once... Networking will give a snail a run for it's money.

      --
      "This is you left and that's your left. This is your right and that's your right. You're gonna die!
  4. It is routine! by Anonymous Coward · · Score: 5, Informative

    This is very much standard practice here at IBM. We aren't even supposed to use windowsupdate and instead use an internal tool that installs patches.

    1. Re:It is routine! by Mateito · · Score: 4, Funny
      We .. use an internal tool that installs patches

      Does the heldesk monkey know that your refer to him by such an unflattering term?

    2. Re:It is routine! by nacturation · · Score: 4, Funny

      Yes, he knows. And he doesn't seem to mind; I just checked my disk quota and it looks like he just allotted me a whole lot more space!

      Yep... rm -rf * tends to give you a lot more space.

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  5. What site is this? by Anonymous Coward · · Score: 5, Funny


    WinXPServicePackNews.com?

  6. The same as any large organisation? by trout_fish · · Score: 4, Insightful

    Isn't this sort of decision standard in any large organisation? As with any upgrade, IBM will want to ensure that the upgrade isn't going to break any internal applications. No large organisation is going to want employees installing significant OS upgrades without central verification.

    1. Re:The same as any large organisation? by damiangerous · · Score: 4, Informative

      Of course. No IT department of any size is going to allow end users to willy nilly install or not install OS patches and Service Packs as they choose. Anyone who doesn't use a system like SMS is going to distribute the SP, probably in a customized install, to their users through an official internal channel and say "run this".

    2. Re:The same as any large organisation? by SilentChris · · Score: 4, Insightful

      It's standard in smaller organizations as well. My company is going to take a few months to "kick the tires" so to speak. When we're satisfied, we'll roll it out. Until then, my home machine is a guinea pig. :)

  7. Sexy Man by RudyG13 · · Score: 4, Funny

    Hehe...maybe slashdotters out there have become so overworked that they just moderate you according to your post title. Time to put that theory into practice.

  8. In related news... by Supp0rtLinux · · Score: 5, Funny

    I just installed it and now my I'm getting the BSOD. Dang it! I went to Linux to get rid of the !@#$ BSOD!

    Oh, nevermind... my bad. That was just my screensaver and someone unplugged my mouse.

    The only thing necessary for Micro$oft to triumph is for a few good programmers to do nothing". North County Computers

  9. It's not a big deal by futuresheep · · Score: 4, Interesting
    We've just sent out the exact same message to our users, and we're only a company of 350 people. Now that the final release is out, we'll test it, and create an install that fits our enviroment.

    Helpful Deployment Tools Here

  10. PR by Rosco+P.+Coltrane · · Score: 4, Insightful

    IBM's technology department has warned internal users to not install Windows XP SP2 until IBM can fix some known issues

    And of course, the first thing that happens is, this internal memo somehow finds its way to ZDNet. Looks like PR FUD to me.

    It's good though, at least Microsoft gets a little of its own medicine once in a while...

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  11. Allegedly ... by BillsPetMonkey · · Score: 5, Funny

    "One IBM employee in the company's internal technology department characterized the decision as routine."

    One Microsoft employee in the company's unspecified division of vaguery was alleged to have characterized a response which resembled "We OWNZ you biatch!".

    No really, they did.

    --
    "It's not your information. It's information about you" - John Ford, Vice President, Equifax
  12. As an IBMer myself ... by MarkTina · · Score: 5, Insightful

    The reason we're being told to hold off is that the new IE might not be compatible with some internal applications on the intranet (stuff like, payroll, expenses claims etc). There's no wording that SP2 breaks stuff in general, just that some critical IBM apps are effected. So stop scare mongering!

  13. Re:Funny by tepp · · Score: 5, Informative

    The really funny thing is, I don't think there's a big pressing need to install this patch. Waiting a while is the best move to make.

    What does this patch do for you? Well, I've been using RC2 for awhile, and here's what it's done for me:

    1) Broken Thief III such that when I load levels, my computer crashes.

    2) Screams bloody murder when an app opens a port - except for loopback - but even when I explicitly wanted that port opened it still raises a dialog.

    3) Messed up MSN Instant Messenger's hotmail addin so it now links to Outlook and Outlook Express even though I don't even USE Outlook.

    4) Messed up my MSN Instant Messenger buddy list by trying to group them into random categories I didn't even want

    5) Installed more gooblygook into Windows Media Player that asks for copyright protections etc that I don't want and makes me go through the configuration screen all over again

    6) Added a popup blocker I didn't want - that I can't easily turn off - into IE - that conflicts with Google Toolbar - instead of one easy click to get a popup on a site that you were expecting to pop up (such as a separate chat window for customer support), you now need to go into the options to turn popup blocking off, then click the google toolbar... twice the hassle.

    And other nice oddities.

    I say, wait until this beast has been patched...there's nothing worth running out for.

    --
    Tepp
  14. This is Standard Practice for IBM by Anonymous Coward · · Score: 5, Informative

    I used to work desktop support for IBM and can tell you that IBM has its own web-based software distribution and installation service that it uses internally. The same thing was done for SP1 - users were told not to install from Windowsupdate.com and were instead told to install from the internal servers after the patches were changed to work better with the IBM internal machines - this is because there are modifications made to the Windows image used in system builds resulting in a custom IBM build of Windows so to speak. No real shocking news here.

  15. This sure is unheard of. by Yaos · · Score: 5, Funny

    A company testing new software before installing it on every system they have? Why I never! Next thing you know they'll be telling us that we should not run every attachment we get in our email.

  16. Re:Huh? by thpr · · Score: 5, Informative
    How can IBM tell Microsoft customers...

    Specifically it was NOT addressed to clients (note Sam doens't call them customers anymore).

    It was a letter on the IBM Intranet addressed to the 300,000+ IBMers (for reference, I am one. I've read the letter. Of course, I do NOT speak for IBM). The letter does not mention specifics, but IBM develops a TON of software for use internally. These applications have to be tested with SP2 before they release SP2 internally.

    This is completely routine, and has been done on many patches before this one. It is IBM being cautious and testing a new component with the thousands of other pieces of software that keep IBM moving. I for one, am glad our IT staff takes the time to do this.

  17. Understanble by rf0 · · Score: 4, Insightful

    Its better to have a system with known quirks than an system with unknown quirks

    Rus

  18. Re:Funny by Pieroxy · · Score: 5, Informative

    The funny thing is the last sentence of the story: "One IBM employee in the company's internal technology department characterized the decision as routine".

    So a routine decision makes the front page of Slashdot, clearly advertized as "IBM doesn't trust Microsoft".

    The basic anti MS movement is still out there.

  19. Informative by arose · · Score: 5, Informative

    "Sexy Man" is not an moderation option.

    --
    Analogies don't equal equalities, they are merely somewhat analogous.
  20. We're all reloading Slashdot for problems by swb · · Score: 5, Funny

    Every large company has a hold off on SP2 order so their IT staff can hit reload on Slashdot for a week or so to see if any "SP2 sux0rs!!11" stories get posted. If we go 2 weeks without one, expect it to get rolled out.

    Another site to check are some of the gaming forums. If it doesn't trash Doom3 and the Slashbots pretending to work don't report problems, it must be OK.

  21. Re:Funny by WaterBottle · · Score: 4, Informative

    To "fix" Issue#6. Hold down the left-CTRL key when clicking on the link that is being blocked.

  22. Re:Funny by Pieroxy · · Score: 4, Insightful

    So if you deployed a Linux on 10000 machines on all your tech, marketing, IT, sales teams computers, and you had developped specific applications, drivers for some specific devices, and all the crap, you would just tell them: Sure, let's upgrate from 2.4 to 2.6 and cross your fingers?

    The fact that they are cautious doesn't mean they distrust SP2. Like any major upgrage to a kernel (to any OS), it is going to break some of your specific devs, would it be only slightly.

    This would be true for any OS. The fact that this one is Microsoft doesn't make it something against MS.

  23. Interesting by FuzzyBad-Mofo · · Score: 4, Interesting

    This seems to be a valid theory!

  24. Underrated by kooshvt · · Score: 5

    Doesn't look like the theory is applicable to all cases. You need to create a special exception for Trolls.