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Caller ID Spoofing Firm Gets Death Threats

Frankie70 writes "Three days after the startup company Star38 began offering a service that fools Caller ID systems, the founder, Jason Jepson, has decided to sell the business. Jepson said he had received harassing e-mail and phone messages and even a death threat taped to his front door -- all of which he said came from people opposed to his publicizing a commercial version of technology that until now has been mainly used by software programmers and the computer hackers' underground. Details in the Houston Chronicle. Earlier ZDnet article about the service."

37 of 426 comments (clear)

  1. Good ridance by Nos. · · Score: 5, Insightful

    Death threats may be going a bit far, but I don't really see a "legitmate" reason for a service like this. Telemarketers and debt collection agencies can NOT use services like this (at least where I am) and I really don't see a legitimate use for a service like this. I just wish it would be cancelled not sold to some other company.

    1. Re:Good ridance by ResidntGeek · · Score: 5, Insightful

      It'll make the phone companies fix the problems with their systems. People shouldn't be able to do this, and nobody will be happy about it, so the phone companies will be pressured to fix it.

      --
      ResidntGeek
    2. Re:Good ridance by Anonymous Coward · · Score: 0, Insightful

      NO.

      It's bad if this service goes away.
      It's bad for the same reason it's bad to jail hackers.

      Hackers are never the problem.
      Easily exploitable vulnerabilities in a system are.

      This business would not las long if these vulnerabilities would be eliminated!

    3. Re:Good ridance by Lord+Kano · · Score: 4, Insightful

      Getting rid of that ability is endangering victims and making life a lot harder for law enforcement agencies. That is a far more substantial argument than that of a marketing tool.

      Life is supposed to be hard for law enforcement. Federal agents complaining that they don't have the tools that they need to do their jobs is BS; pandering at its worst.

      Those agencies who need to hide their numbers already can do that, with no new help.

      No, they can block their Caller ID information, they can't replace it on the fly.

      Introducing this service would give that power to everyone, which (as I've pointed out before) can only harm.

      So in your worldview, power should be kept for the select few and you get to select those few.

      I am not buying it.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    4. Re:Good ridance by xigxag · · Score: 5, Insightful

      This was exactly on my mind when my bank called me the other day. They left a message on my machine to question some unusual charges that had been made, and said to call them back.

      Caller ID identified them as my actual bank.

      When I called, the rep asked me for my card number and my mom's maiden name to verify. I gave them the information, but how do I know for sure that I wasn't just pwned?

      More generally, how is one ever supposed to tell in the future that one is not the victim of a phish? The Star38 guy said he was likely scammed himself, and you'd think he'd know better.

      In my particular case, the way I handled it was to initially give the "wrong" maiden name...then the rep said, "that's not what we have on record." At that point I knew she was legit, but one can potentially see this escalating to Frank Herbert-like levels of feints within feints, with the pro more likely to be one step ahead of the mark.

      --
      There are two kinds of people: 1) those who start arrays with one and 1) those who start them with zero.
    5. Re:Good ridance by rmohr02 · · Score: 2, Insightful
      Pretention. You're a small company, but you can give the impression that you're a BIG company in order to make potential clients trust you with their business.
      IANAL, but this sounds like fraud to me.
    6. Re:Good ridance by treke · · Score: 4, Insightful

      Fine here's a use. Take for example a small company that operates out of the employees homes. Calls are made from from personal phones, cell phones, wherever. There is one phone number that is designated as the incoming number for the company. You fake caller ID on all calls to display the main number of the caller so that you only receive a call at the main location and your customers do not end up getting someones personal answering machine when they try to return a missed call.

      Using caller id to identify callers is a losing proposition, there are other technologies in place that do not involve trusting the information the caller gives you. Try calling 911, they already happily disregard the information caller id distributes.

    7. Re:Good ridance by Lord+Kano · · Score: 2, Insightful

      Let's see if you feel the same after loosing one of your family members in the next attack.

      I'm more worried about losing a family member to an overzealous cop on an ego trip.

      The police are outgunned, under-equipped and out-manned.

      BS. Police have the best guns, best equipment and more manpower than ANY criminal organization.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    8. Re:Good ridance by Lord+Kano · · Score: 2, Insightful

      And despite everything that I've seen, in a hand-to-hand combat situation I've never seen the lonely Oakland cop take out his gun from his holster.

      Shooting upper middle class college students would garner far too much negative publicity.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  2. Easy to trace by usefool · · Score: 5, Insightful

    If it's a death threat, police should be involved and trace the originators. Email and phone calls should be easy enough to trace if there's serious crime associated with them.

    And if the phone threat's caller ID is spoofed, well, at least the threats are directly supporting the spoofing service.

    --
    Uselessful technology (Air-Charged
  3. Bullshit Detector by Anonymous Coward · · Score: 5, Insightful

    *beep* *beep* BULLSHIT ALERT *beep* *beep*

    The entire premise behind this "service" seems to be: fraud. I can think of no legitimate uses for it.

    And now, the creator of the service is looking to sell out? If it's a dangerous life, why not just shut down? Obviously, he's looking for a quick buck, at the expense of the rest of us (and whatever shady organization snaps this up). ...and this is just more free advertising.

  4. Perhaps an alternative by stanjef1 · · Score: 1, Insightful

    Perhaps it is dishonest for a bill collector to use someone else's phone number on a caller ID, but how else can the collectors get the money that is owed to them. In a sense, though, it is more dishonest for the people avoiding the bills to ignore any notice given to them. Can anyone come up with a less contraversial method of formally notifying debtors of their responsibilities?

    1. Re:Perhaps an alternative by ResidntGeek · · Score: 2, Insightful

      No matter what the Caller ID says, people aren't going to automatically pay their bills just because they hear "give us our money!" on the phone.

      --
      ResidntGeek
    2. Re:Perhaps an alternative by Cylix · · Score: 2, Insightful

      Um, there are laws forbidding collection agencies to hide their identity.

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    3. Re:Perhaps an alternative by Cro+Magnon · · Score: 2, Insightful

      Since when is a person "formally notified" by phone? I always thought they had to be notified in writing, perhaps served by a process server.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    4. Re:Perhaps an alternative by Jedi+Alec · · Score: 2, Insightful

      ehmmm, I believe that would be what bill collectors in their own very special jargon call a "letter"

      --

      People replying to my sig annoy me. That's why I change it all the time.
    5. Re:Perhaps an alternative by Anonymous Coward · · Score: 1, Insightful
      Recently I went to the USA for some medical tests. Total cost about $3500. Well worth it (take that, lame British state healthcare!), and I paid the lot up by either card or asking them to forward me a bill, in which case I honoured the bills and paid, even though I could have easily ignored them - my SS number, tax ID, etc. were after all a nice full untraceable set of 0s.

      With one exception. One consultant I saw was so hopeless, so rude, unhygienic and incompetent, that I refused to pay. I got great sympathies from her receptionists, secretaries, etc. who said she had been going insane on some clients.

      But the doctor personally harassed not me but the person I'd stayed with while in the US, demanding that this person pay my bill (and no, they were no sort of guarantor, just a contact address in case of emergency). A collection agency has contacted this person several times, asking to chat with me before announcing who they are, even once contacting a neighbour asking if they had seen me.

      This happened not too many times, and I think it's stopped now, but not only did this poor excuse for a medical practitioner completely fail in her professional responsibility, but she also decided not to contact me but instead harass a friend (whose only involvement was offering me somewhere to stay!).

      Now, ladies and gents, I'm not going to start a civil suit in a foreign country over 150 damn dollars to prove that, contractually speaking, I owe nothing. So, dear "debtors deserve harassment!" chanters, should I do?

      I have only one suggestion for myself: continue to support any and all legislation limiting the ability of individuals or their agents to harass people they think are debtors. Remember, kids, organisations make a huge amount of money from credit interest, and they are they are taking some risk when they choose to offer you credit now (and take your money now) rather than demanding you pay before goods/service (thereby having to wait until you can afford whatever product outright).

      I'm lucky: this makes no material difference to my life at all. My credit record back home is perfect - never a missed or late bill. But in one other case that involved a scenario similar to the above where, the self-appointed creditor-for-services-not-provided being more local, I chose to fight them - with reams of documentation and a third party arbitrator who came down on my side. Not everyone has the time for that shit (well, ok, I don't, but sometimes you make time, like I'm making time for this post *grin*).

      Ok, rant over. Post not checked, apologies for lexical/syntactic errors.

    6. Re:Perhaps an alternative by 1u3hr · · Score: 2, Insightful
      Perhaps it is dishonest for a bill collector to use someone else's phone number on a caller ID, but how else can the collectors get the money that is owed to them.

      Send a certified letter.
      Take them to court.
      Often these bill collectors get a number and ring it continuously. Sometimes the person at the other end has little or nothing to do with the debt (parents, room mates, etc). After you've informed them of the debt, any more "reminders" are basically harrassment.

  5. It isn't as though he developed the technique. by Scoria · · Score: 4, Insightful

    Anybody can generate fictitious Caller ID information. Instead of attributing the blame to Jepson, who merely developed a convenient method by which to do so, perhaps we should blame the telephone companies. They developed the insecure technology, after all, and appear unwilling to mitigate the problem(s).

    --
    Do you like German cars?
  6. Re:Waaaah!! by Anonymous Coward · · Score: 1, Insightful

    If you feel that way, then feel free to ignore the service, calmly argue against it or *gasp* find a way to make it not work. Sending death threats just makes you look like a little kid who thinks hes tough (e-thug).

    There are plenty of adult ways to handle a situation like this. Those choosing to voice their concerns through death threats just make the rest of you look worse to the point where nobody takes you serious. (Its similar to the whole immature linux fan-boy or any fan-boy in general thing. You make people not want to associate with your side even if you are right.)

  7. And people wonder why americans get a bad rap by Anonymous Coward · · Score: 2, Insightful

    no morals = acceptable
    corruption = good
    greed = good
    sharing = bad
    war = peace
    can spam = more spam
    safer world = more terrorism
    anti american = opposing views
    safer = less liberty

  8. Similar to blocking, and blocking the blocking. by chipmeister · · Score: 2, Insightful

    I remember from the whole debate a few years ago about phone company services that would reject blocked numbers that there were some professions such as social worker and public defender that made a case for hiding their home and personal cell phone numbers. A legitimate use in this case would have the spoofed number appear as their government office number, rather than their home phone.

  9. It should be all or none by egburr · · Score: 5, Insightful
    Either anyone should be allowed to spoof their ID, in which case caller ID becomes worthless, or nobody should be allowed to do it. Some types of companies are prohibited by law from spoofing their ID, and for good reason. The phone companies should implement a technological means of prevention for this, and not allow anyone at all to do it.

    Caller's should be allowed to block or reveal their ID, but not spoof it. Receivers should be able to accept or reject calls with a blocked ID.

    I've had more than enough calls from "0" which were not from the operator. I've had plenty of calls from other numbers that are obviously false (not 7 or 10 digits). I've had plenty of calls from numbers that were "out of service" when I called them.

    If the phone companies are unable to prevent spoofing, the government should implement laws either to make spoofing illegal or to mandate an upgrade to the phone system to make it impossible.

    --

    Edward Burr
    Having a smoking section in a restaurant is like having a peeing section in a swimming pool.
  10. Re:Collection agencies are scum by Have+Blue · · Score: 2, Insightful

    On the one hand, that sounds pretty awful. But on the other hand, they're up against people who are probably often quite willing to go to even greater lengths, probably into outright criminal behavior, to avoid paying their debts. The previous story about Star38 had a lot of informative posts about the legal limits on the actions of collection agencies; they are limits to what they can do and they're lower than you seem to think.

  11. Doctors responding to patients from home by PerpetualMotion · · Score: 4, Insightful

    After working at an answering service, I would page anywhere between 2-10 doctors a night with emergencys from hospitals or patients with sick babies, women worried about their pregnancys, adults having athsma problems, chipped/painful teeth, or other problems. Some that should go to the ER, some that could of waited till the next day, and others that just really just needed a call back. Doctors cannot give their home telephone number out. Most anyone who thinks they have a medical emergency thinks they should call direct instead of going through "channels." This means doctors use caller ID blockers.

    There would periodically be problems with doctors using caller ID blocks being unable to call people back who block those calls, leading to sometimes unimaginable frustration in the middle of a medical emergency. The first time I saw this service, I saw immediatly that it could and probally would be abused, but for doctors who got stuck in that situation, it would be invaluable.

  12. I can't help but wonder . . . by taustin · · Score: 3, Insightful

    I can't help but wonder is maybe somebody explained to him that his service is inherently illegal for collectio agencies to use, since lying is specifically illegal under the Fair Debt Collection Practices Act:

    15 USC 1692e:

    A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt.

  13. Caller ID should be secure by Anonymous+Writer · · Score: 4, Insightful

    I thought that caller ID was done through the phone company and people couldn't alter it. And I always thought it would be a great method for dial-up authentication and private networking. With caller ID, a computer recieving a data call could identify that the calling computer was physically located at a land line. This would be extremely useful for businesses to business transactions and banking. Having to rely on encryption while connecting through the internet just isn't as secure as a direct physically secured phone call.

    Sure, there could be legitimate uses; say for example that you have a call forwarding feature provided by the phone company and you are having calls to your number forwarded to a phone at your location. It would be useful to be able to have calls from that location display your caller ID if you need to return a call. However, that shouldn't be up to a company like this. It should be a feature connected with calling card billing; if you use your calling card from a remote location and it is being billed to your phone number, it should also display your caller ID. Connecting caller ID to billing would also work well for tax accounting. If you were making a phone call for business, you would want your business number caller ID to appear. And you would want the call to be billed to your business phone number as well, for tax purposes.

    The options for using this service legitimately don't compare to the possible illigitimate uses for it. This would be the next "spamming" type of business, making money out of putting others through misery. The fact that caller ID is called "caller ID" is so that it can work just like proper identification. Using a service like this to pretend you are someone else calling would be the equivalent of using a fake driver's license, even though it isn't percieved that way by the legal system yet.

  14. One good use... by NotAnotherReboot · · Score: 4, Insightful

    I can think of *one* good use for spoofing- calling cards. Why not have the company performing the calling card service to take the number you call them from and then spoof that when they make the call through their system?

  15. criminal offense by bani · · Score: 2, Insightful

    what they did was a criminal offense and you should report them to the feds. they can get fined under the FDPCA.

  16. This is not funny by Facekhan · · Score: 2, Insightful

    I will be remembering how funny /.'ers found this the next time somebody offers a software or hardware product which offends someone somewhere but has many legitimate uses. I don't have much sympathy for bill collectors as a whole but as someone who has on occasion had people not pay me (even though they have the money to pay) and simply ignore my attempts to get the money I understand how frustrating it is especially to small businesses. We don't want to get nasty about it but the system of annoying bill collectors calling you is far better than the one it replaced. Namely, bill collectors breaking your legs and stealing your stuff or getting you sent to debtor's prison.

    I have been on both ends of the collections game and after just a month of this I can see why companies try to distance themselves from the nasty side of it and hire professional assholes to do the job

  17. Re:I call B.S. on that one by Lord+Kano · · Score: 2, Insightful

    Can you think of any existing laws that would apply to enable prosecution of caller ID spoofing that would be criminal, rather than civil suits?

    Fraud.

    If there is no fraud, there is no crime.

    It's odd that you mention file sharing because current criminal copyright law applies to people who are trafficing in illegal music and software, no new laws are needed in that arena either.

    It's the same principle, the technology has the potential to be used for nefarious purposes, and those things are ALREADY illegal. It's idiotic to make one thing illegal because it could be used to do something else that is illegal.

    Alcohol can be used to drive drunk. Guns can be used to commit murder. Rat poison could be used to commit murder. They all have the capability to be used for an illegal purpose and only an idiot would advocate making them illegal because of those possible uses.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  18. threats from phone company by Anonymous Coward · · Score: 1, Insightful

    The article says they don't know who the threats come from, then they say it's from hackers. Without
    evidence.
    More likely, from somebody with more to lose: the phone companies. If people realise the caller id is spoofable, they wont buy the service. A hugh loss for the phone companies of easy money.
    I for one didn't know it is so easily spoofed. I'll never buy it.

  19. IPO TACTICS AT WORK by Anonymous Coward · · Score: 1, Insightful

    This guy is doing nothing different than what wallstreet does every day. Take advantage of stupid people. This is just another social engineer attempt to create FUD and exploit the unknowing. IT is called BUsiness. Just because it it some what technical everyone that thinks they are such experients in everything have 2cents to through in. There is nothing exciting here move along.

    IPO tactics at work here

    Huge difference between what shows up on your Caller id box and what actual ani switch records show.

    Altering CID info only affects someone that actually uses a CID display box or service. Comparable to email spoofing it may make the unknowing look and say wow i got a call from the President but the rest would realize it was a joke.

    If you simply were to change the cid display information a *69 call return would not route a call to the fake cid number that was displayed.

    This does not pertain to such situations for example, holes in IXC's access lines that allow you to access switch tone and enter in valid customer numbers of their's that are loaded in the switch. This would in turn display the cid information for the customer number as the switch would think you are the true customer and dip the records for that customer.

    You are still not invisible as a switch record shows your true ani that dialed into the Loop and then out.

    You can only fool the fools, so do not depend on always being successful

  20. Why do you need to change your caller ID? by adb · · Score: 2, Insightful

    Just disable it. You can do this with a single call to the phone company. Sending false information is lame.

  21. Well I would handle it by Sycraft-fu · · Score: 2, Insightful

    By knowing my bank's phone number. If they leave me a message, I just call them back at their main 800 number. Not because I'm paranoid, simply because I have it memorized. It also, however, prevents any of this from happening.

    Same thing with e-mail scams for eBay and the like. If I see something that looks like it's actually from a site I use, I'll go log in to my acocunt as normal. It will then get my attention, if they want it. Again more due to laziness since I use pine over SSH and thus cannot click links.

  22. Re: bill collectors by Anonymous Coward · · Score: 1, Insightful

    Not only is ignoring debt collectors stupid, it's also a superb way to fuck up your credit. Once a bank goes into collections mode, they've already reported your delinquancy to the credit angencies. If she was not a co-signer or an authorized user you are not responsible for the charges, so long as you file a fraud claim within a reasonable amount of time. This would require you to sign an affadavit and your wife would be investigated and probably brought up on charges for fraud. If you weren't willing to do that, then yeah, you are legally responsible for the charges. Otherwise, you could take her to small claims court or something, and well....I don't know you're the schmuck that married her..good luck

  23. Re:No it wasn't! by Pantero+Blanco · · Score: 3, Insightful

    I didn't say I'd support declaring them illegal. I said I expect them to be declared illegal...much like redboxes, firecrackers, and radar detectors (in many states).

    Joke disguises are most often used as just that- joke disguises-which is a legitimate reason to own one. The worst you can do with most of the things you find in joke shops is stink up a room or soak someone. Basically, you can embarrass someone.

    With a caller ID-spoofer, you can get someone arrested. "They make for great practical jokes" isn't likely to hold up in a lawmaker's eyes.

    Of course, law enforcement will probably be given free rein to use them at their discretion.