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The Voice Over IP Insurrection

Chris Holland writes "Daniel Berninger wrote the most informative article about Voice over IP I've ever read, over at Om Malik's blog. It outlines in great details the history behind the evolution of traditional communication technologies framed within the convergence of various Internet-related technological advances, and the challenges PSTN telcos are facing to hold-on to their shares of this lucrative pie. Beyond mere technological issues, Berninger offers great parallels and insights on past, current, and future governmental regulatory policies. A must read for anyone who's ever talked on the phone."

168 comments

  1. Processor Speed by Anonymous Coward · · Score: 5, Informative
    The arrival of VoIP in 1995 corresponded with the arrival of a PC (i.e. Intel 486 processor) capable of managing the encode and decode processing in real-time.
    Er, the 486 arrived in about 1989. By '94, the x86 platform was on the Pentium Pro
    1. Re:Processor Speed by mOoZik · · Score: 2, Interesting

      I think he means 586, i.e., Pentium.

    2. Re:Processor Speed by PlusFiveTroll · · Score: 1

      Even more so, I think he just means cheap, fast, standardized, commity hardware.

      If you read it without his comment it makes more sense.

      "corresponded with the arrival of a PC capable of managing the encode and decode processing in real-time."

    3. Re:Processor Speed by mshurpik · · Score: 2, Insightful

      >POTS persisted for business reasons associated with monopolization of telecom and not technology or sound quality.

      The guy who wrote this article is failing to appreciate some of the technology goals of plain ol' telephone service (POTS). For example, reliability of telephone switches is in the multiple-nines percent uptime. Analog lines provide streaming without packet-loss, and the entire network is self-powered. All run over plain copper wire.

      In other words, the phone network has opted for simplicity and reliability over innovation. It is no surprise then, that digital land-line service has made few inroads in ten years of widespread internet use. Sitting in front of a bulky computer praying for the software to work is simply too much overhead for most people to bear.

      While digital may become the dominante media for voice in the near future, there will remain a market for direct voice connections. Just look at the popularity of Nextel cell phones and you will see that direct connections have big market appeal.

    4. Re:Processor Speed by Anonymous Coward · · Score: 0

      Maybe you had a Pentium Pro. I didn't have $5,000 to drop. When Windows 95 came out, I was using a 486-DX2 66MHz machine.

      Wow, just think about those specs makes me feel old...

    5. Re:Processor Speed by lakeland · · Score: 1

      When I was a poor student at the end of '93, I remember a 486 DX2/66 was barely affordable (roughly $1k, with a 14" monitor). And in '95 I remeber watching an intel promotional video from the release of the pentium -- talking about such things as running two processors in paralell so that if either produces an incorrect output the other catches it. And the DEC Alpha was a blazing 300MHz! But I digress...

      I'm not disputing your timeline, but for the average guy walking into a computer shop you would still be being sold a 486 in '94, and maybe in 95 too. The machine I bought in '97 was 166MHz which was considered standard to a little slow for a new machine (max was twice that IIRC).

  2. As someone who actually used it... by Three+Headed+Man · · Score: 2, Informative

    I had VoIP for about 3 weeks (early June to June 30) before I got too frustrated. It was down pretty frequently; not nearly as dependable as my AT&T line. I got an echo, and the sound quality never was as good as a phone. I just decided to stick to cellular access, and cancelled before I started another month of fees. I'm happy with AT&T.

    --
    I'm probably at the karma cap. Mod up a funny troll instead, it lightens the mood :)
    1. Re:As someone who actually used it... by DriedClexler · · Score: 1, Interesting

      That's not been my experience with VOIP. Just FYI. For me it's been superclear and at least as reliable as my normal phone. What service were you using?

      --
      Information theory is life. The rest is just the KL divergence.
    2. Re:As someone who actually used it... by JeanBaptiste · · Score: 1

      thats what I always figured would happen.

      I have a few telco friends and work with the stuff myself from time to time. The rest of the time im a programmer. Anyhoo, I figure the phone system is a time proven technology, and the internet is too subject to viruses, worms, DOSs, and all of that.

      While Im sure a few here could provide a counterexample here or there, a telco hub doesn't get DOS'ed or wormed, in general. Even 'hacking' one a la 'captain crunch' doesnt generally bring down the system.

      Maybe in a bit when the internet has less holes and is, in general, faster. Then it might be viable. But to Joe Sixpack and your grandmother, the internet (and by extension their own computer) has problems, whereas their phone 'just works'.

    3. Re:As someone who actually used it... by Three+Headed+Man · · Score: 1, Informative

      Vonage (rhymes with "pwnage", or at least it should). They had decent tech support, but I think it was irreconcilable. I'll try out the new technology before I cancel the old, but recommendations said I didn't have to worry. My internet is kids of crappy so that may account for the downtimes.

      --
      I'm probably at the karma cap. Mod up a funny troll instead, it lightens the mood :)
    4. Re:As someone who actually used it... by Neil+Blender · · Score: 4, Interesting

      at least as reliable as my normal phone.

      You must have crappy phone service. I rely on a land line for my home alarm/fire system. Between cell, VoIP (which relies on my ISP), and land lines there is absolutely no contest when it comes to reliabilty. I have been using land lines for 30 years and can't remember an outage on a land line. As for my ISP and cell, I can't count the number of dropped calls or net outages.

    5. Re:As someone who actually used it... by ak_hepcat · · Score: 1

      See, I don't say "p'own-idge", I say "pawn-idge",because they're like little pawns compared to my incomparible leetness of being.

      Now if i could remember who really said that first....

      --
      Support FSF: Stop thinking with your wallet, and think with your imagination. (cc/non-commercial)
    6. Re:As someone who actually used it... by homer_ca · · Score: 2, Insightful

      Same here. I tried Freeworlddialup, which lets you call toll free POTS numbers for free. The sound quality and lag weren't as good as a regular phone. My friends on Vonage are pretty satisfied though, so maybe you get what you pay for. From what I've seen wireless is replacing landlines more than VoIP. With good signal at home my Verizon Wireless phone sounds as good as a landline and has never dropped a call at home. With bad or no signal it's useless.

    7. Re:As someone who actually used it... by PoiBoy · · Score: 1

      Warning: Parent poster's signature contains a link to tub girl. Do not click.

      --
      Sig (appended to the end of comments you post, 120 chars)
    8. Re:As someone who actually used it... by angle_slam · · Score: 3, Interesting
      I moved into a new apartment and the phone lines didn't work. The apartment complex swore up and down that it was SBC's problem to fix. So I call SBC and they swear up and down that it is the apartment complex's problem and they will do nothing about it.

      So I buy Vonage. No outages so far. Some echo problems, but that's rare. But many benefits--(1) virtual phone number in another area code; (2) use the internet to control voice mail and call forwarding (call forwarding never worked at my old apartment; (3) save about $20/month and still get unlimited calls.

    9. Re:As someone who actually used it... by ajayvb · · Score: 1

      There is regulation which requires phone companies to maintain 99.999% (five nines) availability. They have redundancy built-in for everything, including power supply sources. Physically distinct locations for switches are common.
      In fact, if there is one place where regulation for VoIP may be good, it is here - for up-time , as well as for mandating 911 services. Kind of difficult to enforce, although technology should find a solution.
      Right?

    10. Re:As someone who actually used it... by DriedClexler · · Score: 1

      You must have crappy phone service.

      That, or I have good VoIP.

      --
      Information theory is life. The rest is just the KL divergence.
    11. Re: As someone who actually used it... by pavese · · Score: 0

      Forgive me all the typo's & grammar errors plz... Let's just say I might be kinda agitated about the issue... Lol. :P

    12. Re: As someone who actually used it... by Anonymous Coward · · Score: 0

      What issue? If your grammar was a little better, people might even be able to figure out what you're talking about.

    13. Re:As someone who actually used it... by Zachary+Kessin · · Score: 1

      I have a vonage line. Its got its plusses and it minuses. The major plus is that it gives me a New York City phone number despite the fact that I live in Israel. The major minus is its not real reliable. If my net connection goes down or I loose power i loose the US line. Now both of those things happen to me on a regular basis due to the fact that I live somewhere a bit remote. Also if we are downloading stuff it can kill the quality of the sound, since DSL here is has very limited upload speed.

      But the having the US line is still very nice and makes the $16.50/month worth it.

      --
      Erlang Developer and podcaster
    14. Re:As someone who actually used it... by Anonymous Coward · · Score: 0

      I just had a 3-day outage on my Verizon POTS in the last month. Some switch problem they said and nothing they can do to expedite recovery (and no, there wasn't any calamity). So, there goes reliability. Now I'm looking at VOIP and see all the other cool features I can't get with POTS.

    15. Re:As someone who actually used it... by pnutjam · · Score: 1

      My inlaws lost POTS service for about a week a couple years ago. I never did find out what happened.

    16. Re:As someone who actually used it... by 99BottlesOfBeerInMyF · · Score: 1

      I moved into a new apartment and the phone lines didn't work.

      I moved into an apartment where the phone was not turned on or hooked up. When I called the phone company and apt manager, I got the same run around. Curious about the realities of the situation I called a few people. It seems, at least in Minnesota, that it is entirely the phone company's responsibility. Furthermore, if you request service, they have 30 days to get it up and running, or they have to provide you with a free cell phone, until such a time as it does work (by free I mean completely free including long distance service). After calling the phone company back, and telling them this, my phone was turned on in 31 days.

    17. Re:As someone who actually used it... by erth64net · · Score: 1

      I've had VoIP for quite some time, and am very happy with the quality and reliablity of the service. In-fact I'm using it from only a 144Kbit/sec (iDSL) line, something I half-expected to cause a number of issues in itself.

  3. used a phone? by AssProphet · · Score: 5, Funny

    "A must read for anyone who's ever talked on the phone."

    WOAH! Crap, how did they know? *adjusts tinfoil hat*

    1. Re:used a phone? by SpaceLifeForm · · Score: 3, Funny

      Wait. They said 'talked on the phone'.
      You're OK since you only use the phone for dialup.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
  4. Hyperbole Alert by cephyn · · Score: 5, Funny

    A must read for anyone who's ever talked on the phone

    Whoa, easy there tiger. Let's just say I find this to be the most ridiculous statement I've ever read. A must read for anyone who's ever had to do anything.

    --
    Moo.
    1. Re:Hyperbole Alert by Anonymous Coward · · Score: 0
      >>A must read for anyone who's ever talked on the phone


      >Whoa, easy there tiger. Let's just say I find this to be the most ridiculous statement I've ever read. A must read for anyone who's ever had to do anything.


      Yeah, he sounds pretty proud of this article he wrote. :)

  5. Informative article? by timecop · · Score: 5, Insightful

    Informative article?
    On a BLOG?
    Full of factual errors and void of any actual useful content?

    Nothing to see here, please move along.

    --
    Save the internet, append -inurl:blog to all google searches!

  6. Coral by TCM · · Score: 2, Informative

    Hope it helps. Coral link.

    --
    Of course it runs NetBSD. BTC: 1NT7QvbetmANwaMzhpVL6
  7. Well, by Freston+Youseff · · Score: 5, Informative

    I don't think much else needs to be said about VoIP. It's wonderful technology and saves a lot of money on telephone bills if you're well connected with broadband. I use VoIP quite a bit, so it's worth mentioning a top VoIP reference on the internet, in fact the most comprehensive info directory on the topic I know of. Also of interest is the FCC (keep the boos down please) webpage on it.

    --

    1. Re:Well, by Anonymous Coward · · Score: 0

      I would just like to congratulate, thank, and admire you: you're one of the six or seven people on Slashdot who know that "a lot" is two words.

    2. Re:Well, by Brandybuck · · Score: 1

      Will VoIP still work when the power is down? Will 911 still work? Will the operators at 911 know my location? As obsolete as landlines are, the do have one redeeming quality: they work reliably.

      --
      Don't blame me, I didn't vote for either of them!
    3. Re:Well, by Freston+Youseff · · Score: 1

      landlines aren't obsolete. Additionally they have far more than one redeeming quality.

      --

  8. real voip issue: customer support by UnderAttack · · Score: 3, Informative

    I am currently using VoIP, mostly to save money. While the call quality is great, I think the real issue with VoIP is uptime and customer support. And I think the last issue is not accounted for when people talk about the potential savings from VoIP.

    I can't remember the last time I picked up a regular phone and didn't get a dial tone. For VoIP on the other side, I had a number of extended outages (maybe a total of 10 hrs this year so far). There is just so much more that can break with VoIP, which is out of the control for the VoIP company. As a result, VoIP customer support is always busy, and never able to help :-(

    --
    ---- join dshield.org Distributed Intrusion Detec
    1. Re:real voip issue: customer support by MonsterChicharo · · Score: 2, Insightful

      Perhaps the big savings is in the corporation side rather than on the individual customer side. Big corporations are also big spenders in the telephone business, and not so individuals. Often this corporations get special deals regarding support, sometimes in site.

      It could be that this is not yet prime time for home users in the VoIP arena.

    2. Re:real voip issue: customer support by ePhil_One · · Score: 0
      I can't remember the last time I picked up a regular phone and didn't get a dial tone.

      Obviously you were never laid off for an extended period. Either that or the alcohol is starting to have its effect...

      --
      You are in a maze of twisted little posts, all alike.
    3. Re:real voip issue: customer support by nsingapu · · Score: 1

      I think to the contrary, business users are getting the short end of the stick.

      I work for a smallish company that sells phone systems - one of the larger changes I have tried (repeatedly and largly unsucessfully) to implement is expanding our product line to encompass more VOIP equipment (most of our leads are generated via the web so I want the buzzword if nothing else).

      The underlying issue is one of cost prohibitiveness and lack of quality. A phone system - a cheap one for say a company of 10, is giong to run ~$1000. Add voicemail another $1000. Add VOIP so that your systems two offices can use their $1100/m worth of T1 lines to save in $500/m in long distance and your looking at another $1000 up front. Effectively, today if you opt for VOIP at the phone system level you manage to almost double the price and see little if any reduction in cost.

      The model only makes sense for larger businesses where the T1/T3 cost is minimal compared with monthly expenditures for location specific long distance, and even at that you see (dependant upon your choice of equipment) a degredation of voice quality, feedback, or lengthy delays in the service. Then again I am biased - in my cubicle days I listend to sales team drill that one into my head daily.

  9. VOIP=bad by DriedClexler · · Score: 0, Redundant

    There are some major problems with VOIP. For example, if you make an emergency call, rescuers can't automatically locate you. Also, it's a lot easier for people to manipulate this technology to make anonymous calls and thereby threaten and harass others. These are things people need to think about before concluding VOID is good for mankind.

    --
    Information theory is life. The rest is just the KL divergence.
    1. Re:VOIP=bad by afidel · · Score: 1

      Dude get your facts straight, VoIP has ZERO impact on the ability to get a correct 911 entry. Also there is nothing inherint in VoIP->POTS gateways that makes call accounting less usefull, hell it's definitly in the VoIP providers interest to have accurate records so they can bill you so why wouldn't they have good call logging? Come up with some good arguments like more pieces make for inherintly less stable networks, or that voice quality can suck without QoS, etc and I might be with you but putting up straw men is just stupid.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:VOIP=bad by Wetkarma · · Score: 1

      For example, if you make an emergency call, rescuers can't automatically locate you

      If I make an emergency call from my cell, emergency workers can't automatically locate me either. This doesn't make cell phones bad.

      Also, it's a lot easier for people to manipulate this technology to make anonymous calls and thereby threaten and harass others.

      As opposed to calling people at random with call block? Or from a telephone booth? or from a cell phone with a phone card? Its been a long while since I read articles in the vein of the "internet is rotting your mind" and "causing people to be addicted"..nice to know that the mindset lives and lurks to deride progress.

    3. Re:VOIP=bad by DriedClexler · · Score: 1

      If I make an emergency call from my cell, emergency workers can't automatically locate me either.

      They can triangulate.

      --
      Information theory is life. The rest is just the KL divergence.
  10. Skype by iMaple · · Score: 3, Informative

    Yes VoIP is huge, but p2p VoIP I think could even be bigger. I just started using Skype . If u thought that quality is a problem with VoIP then the Skype guys differ Here is waht they say in their FAQ

    What can I do when I experience bad sound quality?
    The PSTN (public switched telephone network) isn't as reliable as Skype-to-Skype calling. PSTN calls rely on traditional phone networks, which may have fluctuations in capacity and quality of termination. Please try your call again after some time.

    I tried it out just for the heck of it and the quality is pretty good ( I expected p2p quality to be quite bad). I guess the biggies could jump in soon . Lets see what happens with p2p VoIP

    1. Re:Skype by Vaevictis666 · · Score: 1
      The Linspire gang are attempting to merge their vision (PhoneGaim) into the main Gaim branch. Looks like progress has been slow though...

      PhoneGaim is also supposed to be better because it's Open Source, with an open network, something that Robertson has said is what would keep Skype from merging with Gaim or some such.

    2. Re:Skype by freqres · · Score: 1

      My experience is that the quality is better than an average cell phone call but not quite as 'comfortable' as a traditional phone to the ear.

      That's because all VOIP uses solid state technology that creates a harsh sound. If someone would create a vacuum tube VOIP I'm sure the sound would be much 'warmer' ;).

      --
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  11. I don't understand why by Marxist+Hacker+42 · · Score: 1

    they don't simply expand the pie. Let the PSTN system become broadband, let somebody else handle voice calling.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    1. Re:I don't understand why by KillerCow · · Score: 3, Insightful

      I don't understand why they don't simply expand the pie. Let the PSTN system become broadband, let somebody else handle voice calling.

      Because change threatens existing business models.
      Who gets to lobby government? Existing businesses.

    2. Re:I don't understand why by cmowire · · Score: 3, Insightful

      Because, you are requiring a company that has been making money for the past hundered years on the PSTN network suddenly drop everything and go towards something that may or may not actually make them money.

      Remember, the more VoIP comes out, the more able you are to write off your current provider. With VoIP, you can just have a cable modem or WiMAX service and no phone line at all. That's not good for the incumbent PSTN providers.

    3. Re:I don't understand why by Marxist+Hacker+42 · · Score: 1

      Thus, the obvious thing to do would be for the PSTN companies to be the ones rolling out the cable (on existing copper) and WiMAX service. There's always money to be made as the last-mile provider of information.

      --
      SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    4. Re:I don't understand why by Marxist+Hacker+42 · · Score: 1

      You'd think they'd be used to change by now- private industry has required their workers to be used to change for 40 years.

      --
      SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    5. Re:I don't understand why by cmowire · · Score: 4, Interesting

      See, that's a meaningless platitude. Of course, there's always money to be made as a last-mile provider.

      The problem is, the ILECs (that's the technical term for the local phone company) aren't always allowed to roll out cable and WiMAX how they would like. Furthermore, if they did try to roll it out, they know very little about it, so it's not a guarantee that they'd end up losing the market anyway. Think of the online book market. Sure, the incumbent bookstores managed to have some web presence, but the real company that ended up as the online bookstore people tend to think about wasn't one of the incumbent providers.

      Or think about AOL Time Warner. Time Warner spent a bunch of money to pick up AOL and look where that's gotten them!

      The thing you need to remember is that VoIP has very little to do with where the ILECs want to go, and the article points this out. The phone company was dragged kicking-and-screaming into the Internet-DSL market mostly because they wanted to preserve their frame-relay/ISDN/Modem-line market and because the CLECs that they grudingly let into the market were using it. DSL wasn't even invented necessarily to do IP traffic, they wanted to be able to do streaming phone services with it.

      So, in the end, the phone companies are generally interested in the data-providers they compete with, not with innovation. If the phone company just provides bandwidth and no value-added services, that just means that the cable/WiMAX/etc. providers have won and they have lost.

      See, most people fall into the trap where they expect companies to act logically, as viewed by an external observer. And this is a logical fallicy, because they do act logically, but only when viewed as an insider.

      So, yes, it's very clear that the ultimate result *should* be two competing last-mile providers, representing pieces of the phone and cable companies respectively, plus wireless providers, plus companies offering layered phone, data, and video connectivity to your connection. But none of the incumbent providers with wire in the ground are interested at all in this, except to take out their competition.

    6. Re:I don't understand why by eyepeepackets · · Score: 1

      "they don't simply expand the pie. Let the PSTN system become broadband, let somebody else handle voice calling."

      PSTNs are dead, they just don't know it yet. I've heard it said that WiMAX will do to DSL and cable what the cell phone is doing to POTS: The only people who will still be using the old technology will be the grandparents who don't know any better and the few remaining PSTN employees who don't have a choice.

      Interesting subject, this WiMAX. Not some "distant future" technology either; deployments in 2005, all over the place by end of year 2006, POTS companies singing Daisy and shortly thereafter pushing up said daisies. WiMAX/WiFi is cheap and easy to deploy, serves large swathes of areas with very high speed (75 Mbps or so) and the little firms which can put it in won't be hobbled by all the kruft which cripples the PSTNs.

      For those who think that the PSTN companies will be able to squish or otherwise out-maneuver the WiMAX/WiFi combo, you've obviously never worked for a PSTN company: Verily, they are dinosaurs and don't maneuver well in the marketplace. FCC interference? If the consumer wants it, they'll get it because Mr. FCC's boss answers to the consumer, and that be you and me.

      To worry the obvious: You have to vote to make this system work.

      --
      Everything in the Universe sucks: It's the law!
    7. Re:I don't understand why by Anonymous Coward · · Score: 0

      Mr. FCC's boss answers to the consumer, and that be you and me.

      The FCC's boss answers to the radical right, GE, AOL/TW, Disney, Clear Channel, and Rupert Murdoch. Anyone who tells you otherwise is working for one of the above players.

  12. The sad reality of regulation by drmerope · · Score: 5, Informative

    From the article: "... For the first two-thirds of the 20th century, AT&T had manned Berlin Wall separating telecommunications and computing, but eventually, these two enormous technology tracks would be unified."

    Sadly, this was not AT&T but the U.S. Justice Department which through a series of Consent Decrees required this harsh distinction.

    The Consent Decree of 1956 forbid AT&T from engaging in any business other than "common carrier communication services"

    Further restrictions appeared in the 1982 agreement.

    These restraints were not removed until congress and the FCC asked them to be removed after the passage the 1996 Telecom Act.

    1. Re:The sad reality of regulation by Hemlock+Stones · · Score: 1

      It also allowed other companies to connect to AT&T telephone networks which AT&T did not allow them to do before. This allowed much of the innovation in telecom that we now take for granted to take place. Perhaps not being allowed to get into the computer buisness wasn't so bad. After AT&T was allowed to get into the computer buisness they bought one of the largest and most respected PC buisnesses (I believe it was NCR's), and within a few years, managed to completely destroy it at a hugh financial loss to AT&T.

    2. Re:The sad reality of regulation by drmerope · · Score: 1

      You're being a little counterfactual there. We don't know whether the Consent Decree enabled the future. The what if game is hard to play.

      I think it is interesting to look back at the telecom industry and see what has happened despite active sheparding by the government:

      1) AT&T is shadow of its former self. One of history's most successful research labs is now almost gone.

      2) MCI was overrun with debt. Their debt was relieved, and they still have finacial problems.

      3) The telephone system is wrought with fraud

      4) We still don't have widespread ISDN or fiber on the local loop (check to technology road maps prior to the divestiture, we were supposed to have ISDN to every home by the end of 80s)

  13. history lesson by Anonymous Coward · · Score: 0

    " The arrival of VoIP in 1995 corresponded with the arrival of a PC (i.e. Intel 486 processor) capable of managing the encode and decode processing in real-time."

    Er, the 486 arrived in about 1989. By '94, the x86 platform was on the Pentium Pro

  14. Packet8 by alatesystems · · Score: 2, Informative

    I don't know about other VoIP providers, but Packet8.net has been great for me. I've had friends use the phone at my house and explain to them that they need to dial 1+area code+number and then when they get off the phone I tell them the call went over the internet.

    Usually, they are surprised that it wasn't a "real" phone conversation. I have sold a lot of people on it because it's only 20 bucks a month. I'm switching to BroadVoice when they have area codes in my state, because they give you the SIP username/password so you can use Asterisk Linux PBX.

    Chris

    1. Re:Packet8 by afidel · · Score: 1

      Have you called/emailed Packet8 to ask them if they would provide you the SIP username/password? If you let them know that the reason you are going to leave is lack of access to this info you may find that they will be accomodating.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:Packet8 by whoever57 · · Score: 2, Interesting
      I don't know about other VoIP providers, but Packet8.net has been great for me.

      I have also tried using Packet8. While I agree that calls to US numbers are great, calls to India are abysmal. Packet8's quality for calls to India is so bad that it is virtually unusable.

      --
      The real "Libtards" are the Libertarians!
    3. Re:Packet8 by alatesystems · · Score: 1

      Actually yes, I have asked them for the sip username/password and informed them I would be switching as soon as this other provider offers service in my area. They declined, citing it was proprietary information.

      I didn't call explicitly for this purpose; it was on the same phone call as a tech support request because there was a problem with the exchange. My parents were unable to call me, and they had that problem fixed in 12 hours.

      Chris

    4. Re:Packet8 by afidel · · Score: 1

      Try a sales droid/manager or customer retention department if they have one. It costs companies a LOT of money to get new customers so if there is something cheap/free they can do to retain one they often will. If you are really happy with the service it might be worth it to spend 30 minutes or less on the phone trying to get satisfaction. I got double peak airtime minutes and free nights and weekends just by calling AT&T customer retention and telling them I was switching to Verizon if they couldn't get me a better deal.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    5. Re:Packet8 by alatesystems · · Score: 1

      For what it's worth, my calls to South Korea were amazingly great. They only cost me $0.03 a minute too.

      Chris

    6. Re:Packet8 by freqres · · Score: 2, Informative

      I don't think it's Packet8's fault. All my tech support calls that get routed to India are abysmal and they are over a POTS line ;-).

      --
      Rampant Ninja related crimes these days...Whitehouse is not the exception
    7. Re:Packet8 by whoever57 · · Score: 1
      I don't think it's Packet8's fault. All my tech support calls that get routed to India are abysmal and they are over a POTS line ;-).

      I make lots of POTS calls to India. Packet8's quality is far worse than POTS for calls to India.

      --
      The real "Libtards" are the Libertarians!
    8. Re:Packet8 by Anonymous Coward · · Score: 0

      I use Vonage to call India (Lucknow and Gwalior), and about 2/3 of the calls are fine. About 1/3 of the time I simply re-dial and get a better line. For $0.15/minute, I don't mind.

  15. "People do not pay each time they play a CD" by cant_get_a_good_nick · · Score: 0, Offtopic

    Yes, and you are STEALING. The RIAA will be at your door shortly, to install a very small and unobtrusive mircochip in your brain to make sure you pay for all your daily music. Hmm, seems like you're humming "Afternoon Delight", that's another 5 cents...

  16. What about England by Deliveranc3 · · Score: 1, Insightful

    England is so backwards that you still have to pay for local calls. Does calling England cost more?

    I've been to China and they don't even have that, what's up with that? How can you create a socialist paradise without free communication.

    1. Re:What about England by katre · · Score: 1

      s/England/New York City/

      That's right, one of the biggest cities in the world, and Verizon charges us all for local phone access. Wish I was raking in those fees...

    2. Re:What about England by Anonymous Coward · · Score: 0

      Compare the sizes of local call areas in the UK and the US. UK local call areas are far larger, with I believe Central London (0202) being the largest `local' call area in the world. Can you really expect BT to make cross-London phone calls free?

    3. Re:What about England by Anonymous Coward · · Score: 0

      England is so backwards that you still have to pay for local calls.

      Unlike the wonderful wonderful US of A, where you allegedly have to pay to RECEIVE calls on a cell phone. That's backwards, if it's true -- England is just a ripoff.

  17. VOIP=good by Anonymous Coward · · Score: 0
    If you want to be able to send emergency calls, then get a phone that sends the appropriate info.

    If you don't want to receive anonymous calls, then tell your phone to reject non-authenticated connections. (Really just the same as the Spam Problem with email.) Heck, I do that with caller-id at work anyway -- if you're not the boss or a recognizable customer, you get voicemail. With a more open solution, the policies could be much sophisticated and reliable (caller id can be faked).

    BTW, back to the Spam Problem.. the only reason there is a problem at all, is that people want to be able to receive email from total strangers. But interactive phone calls are much more intrusive than email, so implementing a policy of "if you ain't whitelisted, you don't get through" isn't all that extreme. Such a policy is very easy to implement, people just don't want it, with email. But with phones .. sure, why the fuck not?

    One thing's for sure.. it's time to start getting signatures on your pgp key.

  18. also a good read for... by yagu · · Score: 1

    A must read for anyone who's ever talked on the phone....

    As one who was recently laid off from a telcom after 21 years of service, I would recommend this also as a must-read for any who work for a telcom (and there are many who do who aren't aware of how present VOIP is).

    1. Re:also a good read for... by nehumanuscrede · · Score: 1
      Yeah, it's something to worry about. I also work for a major Telco ( SBC ) and VOIP is only the tip of the iceberg.

      The super initiative right now is Fiber-to-the-premise. It will carry everything. Phone, data, your internet, TV, alarm, etc. etc. I forget the bandwidth specs on it at the moment, but I recall being somewhat impressed by it.

      The only oddity I recall about it was the demarc installation comes with a mandatory UPS system to handle things in the event of a power failure. I believe it only powered the voip ( phone ) portion of the package during an outage.

      When I say pushing hard, I would probably consider it one of their top priorities atm. The 911 issues and other bugs will get worked out. There is too much money in it not to be.

    2. Re:also a good read for... by SpaceLifeForm · · Score: 1
      Fine. I'll believe it when I see it.

      In the meantime, point out that if they really want it to grow, they need to cut out the rules. They are just there to maintain the pricing structure, which is really a major ripoff for the user. Make the charges truly relate to the costs (ex: 3WC), allow anyone to run servers (it's their own fault if they don't secure them properly, if they fail to do so, you cut them off until they can demonstrate they are not a zombie), and provide decent upstream bandwidth at a reasonable cost. And please, when dealing with costs, be fair, and segregate hardware costs vrs software costs. We know when those are out of line.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    3. Re:also a good read for... by freqres · · Score: 1

      I think if they are going to be putting in UPS's in all of the customer switch-over points (demarc's) then I should be getting in the gel cell battery distribution business. From my experience at work and at home, 50% of the sealed lead acid batteries in a UPS fail shortly after a year and the rest fail within 2-3 years.

      I can just imagine the complaints people have when the power goes out and then the UPS that hasn't been used in a couple of years fails shortly after. There is an advantage to the POTS telephone system in that most of the equipment that needs servicing or PM resides in couple of switching offices and not distributed in each home.

      --
      Rampant Ninja related crimes these days...Whitehouse is not the exception
    4. Re:also a good read for... by nehumanuscrede · · Score: 1
      Admittedly, the pricing seems out of whack a bit but they're just another business trying to re-coup the costs of hardware and whatnot. Kinda like insurance in my opinion, why is my rate so damn high? Because the insurance company is trying to recover their costs of the three hurricanes that just blew down Florida :) Or some other excuse they make up. Who knows? They're like the military, costs for simple things are stupidly high. It's the black budget money that pays the CEO's and his clique of followers bonuses every year.

      I *think* ( don't hold me to this ) but I *think* the upstream bandwidth is in the T1 range. ( 1.5mbs )

      I also know, however, that current plans for this wonderful new savior of a technology are only planned for NEW development areas. Ergo, new subdivisions and the like. I have heard no details on the deployment of this in older, established ( read that sh*tty copper cable ) areas. That may change, but I doubt it. :)

      Realize, of course, that once this new technology gets deployed and takes off, the G-Men will step in and regulate / tax the hell out of it. Then the companies will have to pay the same fees / charges they do now in addition to the cost of laying down the new infrastructure. That'll explain your 2015 phone bill of $265.82. :)

  19. VOIP bandwidth issues by AssProphet · · Score: 2, Informative

    the only negative experience I've had with voip is that when you are downloading large files or heavy webpages the voices tend to distort a bit.

    1. Re:VOIP bandwidth issues by Anonymous Coward · · Score: 1, Informative

      I'm into voip, and use it quite a bit (asterisk, etc). On my linux firewall, it was pretty easy to setup QoS that helped my VoIP connection quite a bit. I can now download kernels/large files, and
      have no breakup during voip calls.

    2. Re:VOIP bandwidth issues by renehollan · · Score: 2, Informative

      You need to do traffic shaping and policing at your end. Though, it can be argued that traffic policing is less effective and a rather blunt approach.

      --
      You could've hired me.
    3. Re:VOIP bandwidth issues by renehollan · · Score: 1

      Mind sharing your iptables config?

      --
      You could've hired me.
    4. Re:VOIP bandwidth issues by Frogbert · · Score: 2, Funny

      So your saying by maxing out your bandwidth doing something else you actually lose performance for voice conversations?

      What is the internet comming to?

  20. full text of article by master0ne · · Score: 4, Informative

    The Voice over IP Insurrection

    Daniel Berninger, an old friend, a seriously smart guy and VoIP guru of sorts, and more recently senior analyst, for Tier1 Research, has been a great man to bounce ideas off. He and I have chatted about many things, and each time I come away learning something new. So last week he argued, "in the battle between Bellheads and Netheads, we're all Netheads now." Could not agree more. Here is his long missive on the VoIP insurrection, the best and most definitive essay you will ever read on this technology, where it is headed and why it is important. This is the second of my guest columns series where I bring the experts who know a thing or two about their respective areas of expertise.

    What just happened?

    The $3 billion dollar budget at Bell Laboratories did not include a single project addressing the use of data networks to transport voice when VocalTec Communications released InternetPhone in February 1995. As of 2004, every project at the post-divestiture AT&T Labs and Lucent Technologies Bell Labs reflects the reality of voice over Internet Protocol. Every major incumbent carrier, and the largest cable television providers, in the United States has announced a VoIP program. And even as some upstart carriers have used VoIP to lower telephony prices dramatically, even more radical innovators threaten to lower the cost of a phone call to zero--to make it free.

    The VoIP insurrection over the last decade marks a milestone in communication history no less dramatic than the arrival of the telephone in 1876. We know data networks and packetized voice will displace the long standing pre-1995 world rooted in Alexander Graham Bell's invention. It remains uncertain whether telecom's incumbent carriers and equipment makers will continue to dominate or even survive as the information technology industry absorbs voice as a simple application of the Internet.

    The roots of the VoIP insurrection trace back to four synchronistic events in 1968. The Federal Communications Commission (FCC) ruled MCI could compete with AT&T using microwave transport on the Chicago to St. Louis route. The same year, the FCC's Carterfone decision forced AT&T to allow customers to attach non-Western Electric equipment, such as new telephones, and modems, to the telephone network. The Department of Defense's Advanced Research Project Agency issued a contract to Bolt Beranek and Newman for a precursor to the Internet. And in July 1968, Andrew Grove and Gordon Moore founded Intel. Innovation in the communication sector remained the proprietary right of AT&T for most the 20th century, but events in 1968 breached the barriers that kept the telecom and information technology industries apart. For the first two-thirds of the 20th century, AT&T had manned Berlin Wall separating telecommunications and computing, but eventually, these two enormous technology tracks would be unified.

    Two entrepreneurs barely out of their teens, Lior Haramaty and Alon Cohen, founded VocalTec Communications in 1993 based on the promise of packet voice technology they observed as members of the Israel Defense Force. Most military command and control used the highly survivable TCP/IP distributed data networks since the 1980's. The challenge of transporting voice over the networks arose as an imperative to support certain very sensitive voice commands like "drop the bomb", but the idea of commercializing packet voice did not occur to anyone until the arrival of Lior and Alon. How could slicing voice into 50 millisecond packets improve the telephone business? The tradition bound telephone industry types or "bellheads" spent their time before 1995 improving the Public Switch Telephone Network (PSTN) not replacing it.

    Advances in communication from writing and paper to the printing press, telegraph, and telephone shape human progress. Some might have viewed VoIP as an interesting toy in 1995, but no one presently doubts it will dominate the communication future. The economies of scale assoc

    --
    Noone writes jokes in base 13!
  21. Skype by illegalien · · Score: 1

    Try http://www.skype.org/ -> Free internet telephony.

    My experience is that the quality is better than an average cell phone call but not quite as 'comfortable' as a traditional phone to the ear.

    This mode of communication will become much more popular once a major IM service incorporates it (which cannot be done unless the skype developers decide to allow this)

  22. Slashdot needs to get the lead out by Deliveranc3 · · Score: 3, Insightful

    And find a review of all the VOIP tech's so we can all get on the same network.

    Heck there are open souce versions for linux already.

    Every second we delay the phone companies are fixing to make something that should be free cost money.

    And this is a perfect app to include in linux distros.

    1. Re:Slashdot needs to get the lead out by Anonymous Coward · · Score: 0

      I recently installed the latest stable version of MEPIS, a Debian derivative distro. Skype is installed and can be found on the internet menu under KDE.

    2. Re:Slashdot needs to get the lead out by Anonymous Coward · · Score: 1, Informative

      At the risk of saying something that has been said before, I use www.freeworlddialup.com as my VoIP provider. Not only is it a free resource to do VoIP to VoIP calling, but it has several links to many "gateway providers." Check it out, I've been quite happy with the quality!

  23. All-in-one is buggered. by sfled · · Score: 3, Insightful

    When it breaks, it's all-in-none.

    My printer is my printer. My scanner is my scanner. My fax machine is my fax machine.

    If my printer breaks I can still scan; if my scanner breaks I can still fax; If the fax breaks, my printer doesn't care.

    My phone line is my phone line. My mobile line is my mobile line.

    My ISP line is also unfortunately my CATV. The CATV line is dependent on the electric utility (line amplifiers have batteries that last only a few hours).

    I will be switching to ADSL soon. Why? because during the last hurricane, the phone never went out. I lost electric & CATV...no power, no TV, no internet.

    All-in-one is buggered. Of course, that's just my opinion. I could be wrong; I often am.

    --
    I'm not really a web designer, I just play one on the Internet.
    1. Re:All-in-one is buggered. by Anonymous Coward · · Score: 0
      So get ADSL and cable internet. Run gated on your OpenBSD router -- which has a big UPS in between it and your electrical wall socket.

      There's no rule saying you're not allowed to choose to be more fault-tolerant.

    2. Re:All-in-one is buggered. by CanSpice · · Score: 1

      So if your power goes out, how is ADSL supposed to help you?

    3. Re:All-in-one is buggered. by SpaceLifeForm · · Score: 1

      Having copper to you with power supplied by the local telco is great. But with fibre, the power will be on your nickle. Never drop use of plain ol' copper completely.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    4. Re:All-in-one is buggered. by sfled · · Score: 0, Flamebait

      I ran a lamp, a radio and my laptop for hours after the power went out. A modem would also have run. How? Do you really need to ask? Fucktard.

      --
      I'm not really a web designer, I just play one on the Internet.
  24. Slow innovation - triggered by monopoly rules by cant_get_a_good_nick · · Score: 3, Interesting

    I was reading this, it seems vaguely anti-corporate tinfoil hat-ish (not that I'm a big fan of corporations, but there are so many evil things they do, why waste time beating them up for stuff they don't?)

    It keeps on going on with connotations of evil monopolists squashing the guys in the garages like bugs as being the only reasons it's moved slow. Part of the reason is that you want stability in public utilities. Innovation breeds incompatibilites. If I wanted to, I could buy a 1950's rotary phone from eBay and plug it in and still use it (in the movie Cellular Kim basinger takes advantage that teh network still can use the old "micro-disconnect" signals that rotary pulses were). For overclocking, fastest GPU of the week fanboys that may seem quaint, like using MicroChannel on a 386, but to most people the phone just works. The government actually discouraged innovation by capping profit margins. As a regulated monopoly, the phone company was capped to a certain net profit. New business or old, same profit margin. This discouraged innovation, but encouraged stability. Not so much evil as the upside/downside to a decision that is more complex than people would like to think. I'm not sure if they are currently so capped, there's so much breakup and consolidation since the old Ma Bell days, some of the compatibility is probably gone as well.

    1. Re:Slow innovation - triggered by monopoly rules by Anonymous Coward · · Score: 0

      This WiFi business is terrific. And VoiP. Look at all the fireflies. Whoops, I've tripped over the string attached to my can. No harm done...needs a little tweaking.

  25. Re:My name is wil wheaton by Anonymous Coward · · Score: 0

    Grandparent lives in japan. PWNED!

  26. Traditional Press often no better by nv5 · · Score: 1

    Just because something is on a blog doesn't make it bad by itself. There's so much junk on traditional media, too. Isn't that pretty obvious by now?

    The source is no guarantee as New York Times readers are painfully aware of. And while the signal to noise ratio on /. may not be particularly high, nonetheless there are some very well reasearched and/or thought out comments amongst all the junk, which in quality easily compete with or surpass anything in the traditional media.

    Let's judge each article (news or commentary) by the research it contains and the intelligence of arguments it makes, and leave it at that. Of course, that's more work for the reader or someone who comments - but the truth is always more work...

    1. Re:Traditional Press often no better by vsprintf · · Score: 0, Flamebait

      There's so much junk on traditional media, too. Isn't that pretty obvious by now?

      Absolutely not. As long as the news is reported by a major traditional outlet like CBS and a veteran reporter like Dan Rather (or the rest of the crew on 60 Minutes) with decades of experience *interpreting* the news for us news *consumers*, I'll continue to believe it all.

  27. Why do I need a VOIP "service"? by Anonymous Coward · · Score: 0

    Can I create a devide that plugs into my broadband network that does VOIP without a service? My dhcp server will give me an IP address, but I don't know if there is a way to access the normal telephone numbers in a free way. Besides all the fancy features (e.g., call waiting, 3 way calling, called ID) what are the services providing besides a transfer between the ip addressing system and the telephone addressing system?

    1. Re:Why do I need a VOIP "service"? by HidingMyName · · Score: 1
      Can I create a devide that plugs into my broadband network that does VOIP without a service?
      It depends on who initiates the call (are you calling out or receiving calls?) and the devices at the other end of the line. Some networks, e.g. Skype, if I understand correctly (I'm not a skype user, but I'm considering it), permits remote connections between internet clients on the same service (Skype does this free of charge), and you don't need special equipment (beyond a microphone and speakers). However, to reach a traditional telephone or receive calls from a traditional telephone, you'll need infrastructure and support for connecting to the phone service at the other end (bridging from ineternet to the phone system). This is at the core of the services of VOIP providers.
  28. Hype by jav1231 · · Score: 3, Insightful

    VoIP is hyped to death. Literally. It's hard to peddle something that someone already has, phone service. I remember NetWorld Interop in like 94 or 95. VoIP was going to be so big, I wouldn't be able to take crap without VoIP processing it somehow. 10 years later, it's in almost exactly the same state it was in then.

    1. Re:Hype by zentec · · Score: 4, Insightful

      You're absolutely right, it's about in the same state it was in 1995. But only because the cost of broadband didn't make it feasible.

      But now that broadband is cheap, it's starting to make a lot of sense, especially with companies that have large WANS full of bandwidth. The company I work for has 100 megabits of fiber connected between 8 locations through a company called Telco. They're paying $10,000 per month for the fiber and since the satellite offices need to call corporate a lot, VOIP on our own bandwidth saves thousands on phone bills per month.

      Cheap broadband for the residential user makes VOIP a possibility too. I ditched my landline last month and ported the number to my wife's cell phone. The phone in the house is Voicepulse and it's been as reliable or better than the Verizon POTS. You can't tell the difference in call quality.

      Six years ago, my local telephone bill was $22 per month with caller-id. My last POTS bill was close to $60. Really, all telcom reform has done for me is drive up my bill to outrageous amounts.

      The incumbent telephone companies all have their own VOIP service. Problem is, they think that VOIP is reason enough to switch and they offer paltry savings on VOIP as compared to POTS; if there's any savings at ALL. Verizon's VOIP service was $40 per month and I was paying close to $60 with just caller-id. Somehow they think that phone service should guarantee them a fixed amount of revenue. VOIP offers the very real chance at local telephone competition without requiring new players to build their own networks or rent from the incumbents.

      In fact, this has been the whole impediment to local phone competition. The incumbents have for years resisted renting out their networks to competitors. They've tried legislation and regulations to make it cost prohibitive and have pretty much succeeded while giving themselves a paltry profit line in interstate and intrastate access fees.

      The gig is up; everyone stands to save money if they don't use the traditional telephone network.

    2. Re:Hype by Anonymous Coward · · Score: 0

      Except that 10 years ago I didn't have this phone next to me plugged into my router -- and no Verizon bill...

  29. They'll be a fight by max+born · · Score: 1

    But many communications companies also provide cable television and phone service as well as Internet access. Plus they mostly own the copper and fiber which would be needed for VOIP. There's a conflict of interests here which is partly the reason Moore's law is not readily apparent in Internet bandwidth.

    Why would Verizon, for example, provide customers with the infrastructure for free VOIP and television over IP when they'd be slicing into their own revenue source?

    We can all be reminded of just how much these companies reap from the public when we consider Verizon's recent $60B bid to buy Disney. Yes folks, that's was $60,000,000,000. Although you could wire the whole country with super highspeed
    access with that kind of money it's better from a business point of view to uphold that status quo of keeping the services separate and chaging thusly.

    Look for lots of lobbying and litigation as VOIP becomes a reality. With the kind of money that's at stake, Congress is sure to be involved.

    1. Re:They'll be a fight by BenFranske · · Score: 2, Insightful
      Why would Verizon, for example, provide customers with the infrastructure for free VOIP and television over IP when they'd be slicing into their own revenue source?
      Because Vonage and the other VoIP providers already are slicing into their revenue source with low-cost VoIP. Verizon and the other RBOCs are already hemorrhaging customers and this is an effort to try and keep some of them. Remember most money in the utilities business is made by charging companies "business rates" which subsidize home/personal rates. Besides some people will never be comfortable giving up their landline anyway. I know lots of elderly people who still pay a phone rental charge to the phone company because they "don't trust those phones you buy in the store." These are the people the phone companies make money on.
    2. Re:They'll be a fight by max+born · · Score: 1


      I hope you're right but there's no competition. If you live in California you have to deal with SBC, if you live in New York it's Verizon.

      These comapnies are sitting on a lot of money and spending almost zit on R&D. Notice the marketing self-propagting junk you get with your phone bill. I get visa applications and frequent flyer offers with mine. Why in the name of progress is a phone involed with a credit lender and an airline company?

      They'll sell me a lousy T1 for $800/month when it should be $10/month. The Internet is just a bunch of wires and switches, anyone who runs a LAN will know this. It doesn't cost big bucks.

      How do they do it? The answer, I believe, is one of complacency and inertia. There's no doubt that these companies are full of innovative next-generation engineers with a view for progress. But the current idea of cheap/free Internet access for everyone would require too many changes to what is already a self suffient revence-generating machine.

      And for many politicians the idea of super highspeed Internet access in every home is great, but the realistic threat to jobs, local economy, and tax revenue from the existing inefficient telcos is just not worth the price.

    3. Re:They'll be a fight by per+unit+analyzer · · Score: 1
      We can all be reminded of just how much these companies reap from the public when we consider Verizon's recent $60B bid to buy Disney.

      Ummm... Wasn't that Comcast that wanted to buy Disney?

      --
      In Soviet Russia, the Beowulf cluster imagines you!
  30. Fanatic by TwistedSpring · · Score: 1

    I stopped reading the moment he called Voice over IP the greatest invention since the telephone. It's not. I don't care how learned you are, I don't care how much you know about your own field, when you make comparisons like that you are a fool and I will not listen to you. Voice over IP is a product of the Telephone. It currently runs over telephone networks (IP does). In fact it's an abstraction of the telephone. You take the telephone, then you shove data down it, and in that data you encode voice information, whereas before, you simply spoke down the telephone.

    Where Voice over IP wins is in freedom and price. Running over current Internet networks, Voice over IP does not inflict any limitations on its users as would be inflicted by telephone companies. As it's a software system, it's also scalable without doing mass hardware replacement. It can change every week if it has to.

    VoIP is not the greatest thing since the telephone or the radio or the wheel or whatever else. It's simply a considerably lateral evolution of the telephone.

    When you think about it, back in the 19th Century we should have come up with data networks, then worked out how to put voice over them. That would be logical. We've come full circle. Voice to data to highspeed data back to voice again. I wonder when dial up users will be using a VoIP telephone to encode their MODEM tones over VoIP. Then I'll just explode with joy at how fucked up the telcoms industry is at the moment.

    VoIP should have been done a long time ago, and should not be pronounced "voyp".

    1. Re:Fanatic by Anonymous Coward · · Score: 0

      The article was interesting. Refreshing. A knowledgeable individual with the added ability to articulate technological concepts. VoIP. Packetization. Like. Writing a letter. Playing a few measures upon a musical instrument. Coloring with crayons. Objects...symbols, sound and color. Where in the dickens is that Blue-Tooth ?

      Look Mother. Nothing up my sleeves. No wires. Not dependent. Interdependence ? Independence.

      " The drawings. Gorgeous. Best stop with that damnable racket you euphemistically label music. Thanks for the wonderful words."

      The word, " competition. " Will major telecommunication companies eventually disappear ?

    2. Re:Fanatic by erikharrison · · Score: 2, Insightful

      Actually, you should have kept reading. For one, hyperbole is standard in this kind of literature.

      Two, he makes the argument (quite well, I think) that other than providing a similar kind of service there isn't any similarity between POTS technology and VoIP. He points out that PSTN is an almost intentionally neutered technology, and VoIp isn't.

      You sayd VoIP should have been done a long time ago - duh! We've established you didn't read the article, so of course you missed the reasons why VoIP is growing and has taken this long to get here (namely the fact that it's a different technology, and so interfacing with PSTN is hard, especially hard considering the desire of most telco's to keep VoIP out).

      As for pronouncing it "voyp" not only is your claim silly, but the article is text m'kay? No pronunciation invloved.

    3. Re:Fanatic by gujo-odori · · Score: 1

      Actually, in the 19th century they did first come up with a data network. It was called the telegraph and used Morse code. It was only later that they figured out how to put voice over the wires.

    4. Re:Fanatic by per+unit+analyzer · · Score: 1
      Actually, in the 19th century they did first come up with a data network. It was called the telegraph and used Morse code. It was only later that they figured out how to put voice over the wires.

      And the dominant telegraph company wanted nothing to do with telephone at the time. As soon as I read the above posting I immediately thought of the quote:

      This 'telephone' has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us. -- Western Union internal memo, 1876.

      Hmmm... An entenched company resisting new technology... Now that sounds vaguely familliar. Only after Bell started selling service did WU change their tune and try to pursue the business.

      --zawada

      --
      In Soviet Russia, the Beowulf cluster imagines you!
  31. DO THE GOOGLE SEARCH by Anonymous Coward · · Score: 0

    grandparent _is_ a troll.

    if you are feeling extra brave, search for 'aderkach' on google, and click 'im feeling lucky'. Obvious troll.

    Mod grandparent down, as soon as his karma gets good he will start GNAA trolling. I've seen it 87 times before, only posting ac cause i dont care for the -1 offtopic, even though my karma could stand it.

  32. Sale lost today for this reason by ctwxman · · Score: 5, Interesting

    After weighing the options, I decided to get rid of my POTS and go with VOIP. My daughter already has a $10 monthly Broadvoice VOIP account which gets us unlimited in-state calling and 3 cents/minute long distance. I am happy with their service. However, neither my wife nor daughter (nor I) were comfortable with the fact that 911 service is significantly different, if it exists at all. That was a deal killer. To quote from an email I received from Broadvoice today: "We are working very diligently to implement BV911. We understand the importance of this feature, and anticipate availability later this autumn." However, their website still says they expect it this summer - so take it with a large grain of salt. In my town, if you dial 911 and say nothing, they'll send a squad car. I would guess that response is nearly universal. Without the 911 connectivity only my local phone company provides, that level of comfort and service disappears.

    1. Re:Sale lost today for this reason by aelbric · · Score: 2, Informative

      FYI.

      Vonage provide immediate 911 identification today. Included with basic service.

      --
      nos laetus epulor qui would domito nos
    2. Re:Sale lost today for this reason by ByteMangler_242 · · Score: 1

      I have no VOIP experience, but do have this to add. Find out if your POTS line will do 911 without a calling plan. I had a line that I was appling for a plan, and the "this line is not in service" message pointed out that I could do 911 and toll-free calls only. This was for an apartment in Louisville, KY. YMMV, but it might be worth looking into. You could ask local phone company about this, it can't hurt you.

      --

      Rule of the open mind
      People who are resistant to change cannot resist change for the worst.

    3. Re:Sale lost today for this reason by Anonymous Coward · · Score: 0

      Pick up a cheap cell phone.

      Most states require cell phone provideres to provide 911 service to any cell phone, whether they are paying for service or not.

  33. toll free by Anonymous Coward · · Score: 0

    but not troll free, am i rite???

  34. Not exactly by ctwxman · · Score: 3, Interesting

    From Vonage's own website: ...your call goes to a different phone number than traditional 911 calls. Also, you will need to state the nature of your emergency promptly and clearly, including your location and telephone number, as Public Safety Answering Point (PSAP) personnel will NOT have this information on hand. This is very different than the 911 service I currently have. In this case, it's as if Vonage has set the non-emergency number of my local police department as the speed dial number attached to 911. Again, I very much want to move to VOIP but this is a deal breaker for me - and I'll bet for many others who understand what's going on.

  35. Re:Dear Slashdot: How do I end world hunger? by Anonymous Coward · · Score: 0

    Why Microsoft. Possibly Linux. Probable choice...FreeBSD ? Isn't this an owl of an idea ? This forum has the requisite underpinnings. The world is represented here. Diversification. Throw in a few dial-ups, VoIPs..WiFi or two. What's the deal with the box ? The OS( operating-system ). Sure. Fine. Argue away all the combined strengths. Do any of you actually believe you own your computers ?

    Profanity. The squeaky voice...hmm ?

  36. Funny observations from making the switch... by ssummer · · Score: 5, Interesting
    I *was* a Verizon customer for POTS and DSL. I was spending approx $22/month for their cheapest plan ("message-rate" where I pay $.09 per outgoing call with NO calling features) just so I could get the damn DSL ($35/month). I averaged about 5 outgoing calls a month.

    This prompted me to recently switch to Cablevision (Optimum) for their $90/month package deal of basic digital cable, cable modem service and VOIP (unlimited local/long distance with all the premium calling features).

    When I called Verizon to disconnect my phone service, of course the CSR asked me why and I told her because of VOIP. She then proceeded to ask me if Cablevision explained to me about not getting "911" or "0" service, that I couldn't make a call if the power is out, and that since my calls are "going over the internet" it was "less secure" than a regular line. I mockingly replied "Hell yeah!".

    I sure hope she does as good a job FUD'ing her own company's VoiceWing service as she did for Cablevision.

    On "installation" day, the Cablevision guy couldn't get the VOIP part working. So he calls local support and after being put on hold for 15mins while the tech "looked into it", the tech returns with the brilliant suggestion of trying a new modem. After trying two different Motorola VOIP cable modems with no success and another 10mins on hold the tech transfers him to the national support center. He waits another 15mins on hold to be connected to a "national" tech just to be told by the tech that "field guys" can't talk directly to the national tech guys and that only the local techs can talk to the national techs then *CLICK*. He then calls local support again, where finally a different tech tells him that VOIP has been down for 1hr and doesn't know when it will be back up.

    Total time for cable modem and cable TV setup (including running wires, etc.) = 30min. Total VOIP setup time = 90min. (and it still wasn't working when the cable guy left). Finally about an hour later the service came back up.

    Tweedle Dee and Tweedle Dum. Take your pick. Either way you lose and it ain't even election day yet...

    1. Re:Funny observations from making the switch... by ps_inkling · · Score: 1
      She then proceeded to ask me if Cablevision explained to me about not getting "911" or "0" service....
      It is a federal mandate that all cell-phone providers must provide E911 service for cell phones, even if the cell-phone is disconnected. Unfortunately, landline providers are dragging their feet on implementing the same policy for landlines, citing phrases such as "unconstitutional mandate", though there are people fighting for the same functionality for landline phones. Some states have implemented the "disconnected 911" policy for their landline phones, yet others have not.

      I suppose the landline providers fight providing 911 service on disconnected phones, since not having it will scare some people from disconnecting their landline.

      As for "0" service, looking up a phone number is easy with Google or online phone directories. As for phone calls, who uses the operator to place a call today? Especially at $99.99 per minute (operator assisted rate (slightly) exaggerated).

  37. Re:Dear Slashdot: How do I end world hunger? by Hemlock+Stones · · Score: 1

    I use to work for a company that supplied Motorola with small 911 telephone systems until they dropped ups about four years ago. We were nearly all layed off just over three years ago. I'm still trying to get back into the electronics buisness so Motorola doesn't exacly rate high on my list of companies. Pass me that spoon when you get through.

  38. Disruptive Technology by Mazzaroth · · Score: 4, Insightful

    Within five years, the telco world will have changed.

    We will observe a strong fragmentation of the telecommunications world as many small companies will try to get their share of this multi-bilion dollars market. And just because of the low entry cost (look at asterisk, Convedia, Ubiquity, Appium, and many other players way too numerous to list here), you don't have to be a huge company to deliver services in that emerging market of VoIP services (here, by VoIP services, I don't only mean providers, but also secondary services like voice recognition, IVRs, vertical markets services, unified messaging, value-added access resellers, etc.). Maybe after, the market will reconsolidate though.

    VoIP is to telco what PC was to computing, what the Amiga Video Toaster was to TV productions, what Napster was to RIAA, what iPod was to MP3 music, what Internet was to information access, what Word, Excel and Powerpoint was to corporations, ... It's a disruptive technology.

    It's a fact; those who can't adapt to their changing environment will disappear. And new dominant players will take their place in a new order...

    I wonder what my phone (ok, communication device) will look like and will allow me to do in 5 to 10 years from now.

  39. A very parochial and bizarre tome by postbigbang · · Score: 1

    Lots of history is missing from this post, and you need a score card to keep track of it all. The telcos are of a different mindset than datacom people; the two are distinct disciplines. Telcos have had the luxury of 20yr depreciation tables for vast amounts of infrastructure. The analog PSTN network got a boost with ISDN but it took telcos a long time before they'd test the water, and with good reason-- the payback was short for them. Then came DSL, and tested the fabric of their infrastructure with datacom signals that they were clueless about. They had ATM infrastructure because ATM was reliable and 5-nines reliability means $$$ to them....it should to us as well. The VoIP networks that are mushrooming can take advantage of less latency, but the standards are few, security sucks, and while SIP is a wonderful idea, DNS has to be fixed before it can be relied upon as a public switch with the same kind of reliability that Nortel, Lucent, Mitel, Seimens, and Ericsson have built in to them. VoIP has to be paid for. It can't be free as in beer. It uses real materials and has real costs associated with maintenance, service, upgrades, and so on. Add in SIP security problems, add a dash of latency and/or OSPF nightmares, sprinkle with QoS that really doesn't exist, and it's a recipe for unreliability. Want spam voice mail that's exempt from all of the bozo FTC and state rulings? Want your VM box filled with the same tripe that you have on your inbox? Is that how you want voice? There's a lot that has to be done before VoIP becomes a useful replacement for the PSTN, no matter how much you hate the carriers-- I hate them as much or more than you. But their infrastructure is built to a different standard, and is bereft of the lack of forethought problems that we have on the Internet today. Will your phone get rooted? Want a virus on it? How about a pop-up sex call invite? How about a SIP spoof so that we can re-route your calls to your competition, or your ex-mother-in-law? Think about it. VoIP suffers from freebie-itis. You can't really save money on VoIP unless you control your infrastructure. And while you're running VoIP on many long distance calls, it's because those networks are bereft of the madness on the Internet-- these calls run on private networks-- they don't transverse the Internet-- they're behind NAT!

    --
    ---- Teach Peace. It's Cheaper Than War.
    1. Re:A very parochial and bizarre tome by Anonymous Coward · · Score: 0

      Therein lies the trouble. Courage.

      Mistakes. Lessons. Litigation. Imagine though...folks, like yourself for instance...willing to learn. Take a chance. Teach others. Smaller classrooms. Think of it. A neighborhood communications network. VoIPs. Not Verizon. Not Comcast. Not Earthlink. A stronger voice. Your voice. The neighbor's voice. Costs are shared. Knowledge is spread.

      All problems are welcomed. We're the cat's pajamas.

  40. Re:All-in-one is buggered - simple redundancy by Anonymous Coward · · Score: 0

    Buy a firewall NAT/firewall with dial-up
    backup. They currently cost very little
    more then a standard NAT/firewall. I have
    one from Netgear at it works great!

    (As noted elsewhere, if you have no power
    how does the rest of your computer /
    communications hardware work?)

  41. Same article, now in living color, er contrast! by Anonymous Coward · · Score: 0
  42. Re:VOIP= you get what u pay for and more by adsl · · Score: 2, Informative

    Try going to www.packet8.net they use a lot of Level3's infrastructure and so long as you area is covered by L3 for $3.00 p.m. you can make 911 calls which identify your location. All-in-all there are many god features in VoIP and it's much less inexpensive, espeically for overseas calls, than POTS lines because the Baby Bells over charge ebery which way. Me I have one POTS line and my VoIP line so I have the best of all worlds. Oh also if you are worried about VoIP have worse connectivity than a POTS line well some people in Florida would disagree with you. Try reading this: http://biz.yahoo.com/prnews/040920/sfm107_1.html Here is some of it: ADVERTISEMENT According to Dr. Alan Lefkowitz, a subscriber to the Packet8 VoIP phone service, while traditional phone systems in the hard hit region were disabled from the storm, his broadband internet phone service not only kept on working but experienced no degradation in quality or consistency through even the worst phases of Hurricane Frances.

  43. Can't get something for nothing... by Chazmati · · Score: 1

    In order to receive the benefits provided by the Skype Software, you hereby grant permission for the Skype Software to utilize the processor and bandwidth of your computer for the limited purpose of facilitating the communication between other Skype Software users. You understand that the Skype Software will protect the privacy and integrity of your computer resources and communication and ensure the unobtrusive utilization of your computer resources to the greatest extent possible.

    Sigh, I thought it looked too good to be true. This is from the terms and conditions. It's a little vague--I suppose more details would be over the heads of most laymen. Maybe they're honest, though. Have you checked your CPU utilization while running it?

    1. Re:Can't get something for nothing... by Chazmati · · Score: 2, Informative

      Ok, I rescind my previous post. Skype rocks. It works on my wife's Powerbook, my compatibility-crutch Win2k box, and my Gentoo Linux box.

      Maybe they make enough on the $0.02/min SkypeOut service to keep them from using my bandwidth and CPU cycles for illicit purposes. :)

  44. "most informative article about Voice over IP"??? by kclittle · · Score: 1
    BS! Any essay that purports to analyze the rise of VoIP yet completely ignores ATM and SONET and claims via omission that Haramaty and Cohen were the first to think about packetizing voice over public networks is suspect in the extreme. "How could slicing voice into 50 millisecond packets improve the telephone business?", the author asks rhetorically. Well, duh! GTE was doing it in the early 60's. No over IP, true, but in little 'cells' (a.k.a. 'packets') just the same.

    --
    Generally, bash is superior to python in those environments where python is not installed.
  45. You're behind the times. by Cybertect · · Score: 2, Informative

    Or rather BT have finally caught up.

    For domestic customers, BT Together offers free *national* calls for £16.50 (~$29.50) per month (off peak) or £25.50 (~$45.80) per month (any time of day).

    I dunno how this compares to the US for pricing (I suspect you're going to tell me we're being ripped off :-) but it's a step in the right direction.

    Of course, you're always free to stick with metered calls and cable operators will usually let you call their own phone networks for free (not that I'd ever, ever again let Telewest near my house)

  46. Re:"most informative article about Voice over IP"? by kclittle · · Score: 1

    Yikes!!! Typo -- my bad. "Early 70's"...

    --
    Generally, bash is superior to python in those environments where python is not installed.
  47. PGPhone by Performaman · · Score: 3, Informative

    It's been out since about '95 or '96, is totally free and can work over TCP/IP or direct dial. And it encrypts your communications.
    Here's the download page: http://web.mit.edu/network/pgpfone/pgpfone-form.ht ml

    --

    I have gas, but my car uses petrol.
    1. Re:PGPhone by kulack · · Score: 1
      Do you actually use it or did you just google it to get your Karma up?

      From PGPFone Home "MIT is no longer distributing PGPfone. Given that the software has not been maintained since 1997, we doubt it would run on most modern systems.".

      With a little searching I was able to find a slightly newer version and some pages as new as Jan, 2001. I wouldn't consider this product too interesting based on that, though you never know, I could be wrong.

      --

    2. Re:PGPhone by Performaman · · Score: 1

      I've never used it (no microphones), but I can assure you that I did not just google it to get my karma up. I heard about it 3 months ago, downloaded and examined it, then read the manual. It can do GSM, and from what the manual says, it sounds really good with high-quality equiptment.
      And besides, who wants to pay for a $3000 STU-3 phone, complete with NSA backdoors.

      --

      I have gas, but my car uses petrol.
  48. Wait just one minute there........ by gelfling · · Score: 1

    An acquaintance of mine just discovered that his required home router firmware upgrade hosed his VOIP modem interface.

    He is hisown telco customer support function. Is that the job we really to have? Is that where we see the phone company's general level of service heading?

    1. Re:Wait just one minute there........ by Anonymous Coward · · Score: 0

      That's it...a job. Upgrading one device, destroying the interoperability and function of another. Ouch. Look at the opportunity. Are you feeling nauseous ? Here's where the courage is important.

      Deep breath. " It doesn't work. "

      Your friend has you. A resource. Don't lose your motivation. Learning is a difficult process. Determination. Stuck...hmm ? Time to travel. With gadget in hand...from one door to the next. " Hello. My name is _________ . Yes. I'm your neighbor. " The alternative. " Hello, Comcast...wasn't my fault. It was that damned Apple Computer. Fifty-seven dollars ? Yes Ma'am. "

      " Teach a person to fish...tomorrow, you'll sell him the fish-hooks. " It's easy to throw in the towel...those telecommunication companies are that much better ?

      Everytime...even a glance at this computer. Makes me laugh. If, in all likelihood this computer ceases to function...that's the time for real laughter.

  49. A third player? by Anonymous Coward · · Score: 0

    I don't know. I'm sick of monolithic bastards in control of my situation. I'm currently doing vonage over a 3mb/608 wireless dsl and I couldn't be happier. Cable and dsl are available at my residence but I'm getting better faster service {better customer support and other goodies} from smaller independent companies. The shamefull thing is ... SHHHHhh, I'm the dsl manager for a different isp.

  50. 911 was designed for landlines by billstewart · · Score: 2, Insightful
    First of all, your cell phone will work just fine even if your power is out. If the VOIP companies were clueful, they'd have somebody build them a VOIP router with a cell-phone circuit built in so you can make emergency calls.

    Of course VOIP and 911 don't get along - 911 was designed to work in a landline environment, with communications architectures tightly tied to Class 5 telco switches and database architectures designed for phones that stay in one place, and the 911 folks haven't been willing to adapt their systems to accept VOIP connections even though it wouldn't be that hard. VOIP, like wireless, presents some new technical challenges because the equipment is portable, and if you bring your VOIP box on a business trip with you and have to call the fire department, you want firetrucks showing up where you are, not back at your house. But there are ways to design around it, whether you do something with GPS or adapt your DHCP servers to pass you geographical info or whether you have the VOIP box/software/etc. let you tell it your address.

    Complaints about VOIP and 911 are usually a cover for real complaints about VOIP and wiretapping. The folks who like wiretapping are annoyed that changing technology makes their tools obsolete, and want to force the technology to adapt to them, rather than the other way around, and they tend to use 911 as a lever to do that. After all, you want an ambulance to be able to find you if you're hurt, but you probably don't want the police to be able to locate you within 10 meters and follow you all day, so that's not the motivation they advertise for mandating that new cell systems provide user location. Similarly, the wiretappers _really_ don't like peer-to-peer flexible technology, and they're used to having hooks into traditional telcos to control them.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
    1. Re:911 was designed for landlines by dotwaffle · · Score: 1

      You make a good point, but the problem is that the US is, once again, going to be left behind while the rest of the world moves on ahead and enjoys the benefits before the US... It still makes me laugh when I go to America and a street vendor tries to sell me a non-GSM phone :) If only they knew how it was in the UK (and indeed... Finland, where not having a mobile phone is grounds for termination - Arnie style!)

      Anyway, yes back to the point. VoIP is being marketed by BT as Broadband Voice. The UK's BIGGEST telco! Can't see anything on US soil that is remotely like that... If I weren't a flag-waver-hating hypocrite of a moron, I'd gloat...

    2. Re:911 was designed for landlines by pixelpusher220 · · Score: 1

      AT&T CallVantage big enough for you?

      Personally I use Vonage and haven't had any problems with it.


      --
      People in cars cause accidents....accidents in cars cause people :-D
    3. Re:911 was designed for landlines by dotwaffle · · Score: 1

      AT&T not big enough :) They have what, a 60% share? Pah! BT has like an 85% share!

      Ok, I admit my facts were wonky :)

    4. Re:911 was designed for landlines by Brandybuck · · Score: 1

      So you're saying the US is going to be left behind because we don't have a VoIP monopoly?

      --
      Don't blame me, I didn't vote for either of them!
    5. Re:911 was designed for landlines by Brandybuck · · Score: 1

      Complaints about VOIP and 911 are usually a cover for real complaints about VOIP and wiretapping.

      I'm not covering up anything. As someone who has had to use the telephone during power outages, had to call 911, and even had to call 911 during a power outage, it is a genuine concern to me that my phone works during an emergency. I don't care whose fault it is, I just want it to work.

      --
      Don't blame me, I didn't vote for either of them!
    6. Re:911 was designed for landlines by billstewart · · Score: 1

      Sure, as an individual you want to be able to have a phone that works in emergencies - but most of the discussion about this topic is run by policy wonks from one group or another. I suppose I did leave out the FCC types who are annoyed that VOIP doesn't look like their current regulatory structure, and it's hard to justify radically increasing the cost of an essentially free service with the excuse that you're doing it to make service affordable.

      --

      Bill Stewart
      New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  51. And coming next... by eagl · · Score: 1

    Google franchised public WiFi access points called...

    Wait for it...

    GSpots

    1. Re:And coming next... by Anonymous Coward · · Score: 0

      Woops boofed that one, posted above in wrong thread. Mod down as appropriate, sorry.

  52. VoIP Love It by Anonymous Coward · · Score: 0

    I use Lingo (www.Lingo.com) and get UNLIMITED US, Canada, and Wester Europe for $19.

    I've had really no problems so far except for setting up my second TIVO box. You need to dial-out on the initial setup and it doesn't work over VoIP. I had to take the box to my office to do the setup.

    Other than that my VoIP has been a great experience.

  53. Quality and safety... by fiji · · Score: 1

    My two issues with VoIP are quality (which you can test using free sites such as http://testyourvoip.com/). Mine isn't too bad... but...

    I am always concerned about safety. My phone works when the power is out and is Federally mandated to be up more than 99.999% of the time. VoIP has no such requirements. The counter-argument is that if you have a cell phone then that will work if the power is out.

    The cool thing about VoIP phones (in this case Vonage, but I don't think that matters) is their geographical independence. My Dad took his to Greece on vacation and coordinated his house sale over the VoIP phone (so it was a local call for the other parties). It also turned out to be cheaper to make calls over the VoIP phone (via the US, so paying Vonage's low long distance rate to Greece) than it was to make local calls from the hotel!

    And now he has moved from the US to the UK, but took his Vonage box with him, I can call his old local number and it rings in England!

    Oh, and the other neat thing is that his voicemail messages get emailed to him.

    -ben

  54. Funny you mention lay-offs......... by p.rican · · Score: 1
    I'm a 5ESS Engineer and am waiting for word from our manager regarding the percentage of us that will be laid off next week. I work for a cable company that has 8 5ESS switches but has stopped spending any capital on their legacy phone system. They are pouring all resources ($) and manpower into their VoIP service. Their VoIP offering is working A LOT better than many give them credit for, including 911 service AND CALEA compliance.

    I saw the handwriting on the wall 2 years ago. Too much animosity between the old TDM guys and the VoIP guys so I'm caught in the middle and am not able to get any cross training in VoIP. My boss is an old TDM, Crossbar, Panel guy who refuses to believe that VoIP will make traditional 5ESS, Nortel switching platforms unnecessary.........back to packing up my office

    --

    /. --"Demented and sad....but social" -Judd Nelson

  55. Chunk by Anonymous Coward · · Score: 0

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