One Terrible Job: IT Manager
editingwhiz writes "I suppose we've always suspected this to be true, but IT Manager's Journal reports that a recent email survey by the authors of a new book called 'Crap Jobs' says that IT managers have the U.K's third-worst job -- ranking just below phone sex operator (No. 1) and ferry cabin cleaner (No. 2). Hmmm. Do you agree?" (ITMJ, like Slashdot, is part of OSTG.) Maybe it's better in the U.S.?
Theme designer for the IT section of /.
Ugh...horrible...
I suppose the guy that wipes fecal matter off the walls in insane asylums ranks in at number 4...
So, careers involving handling sewage, manure or garbage are actually BETTER than being an IT manager?
One reason that I'm not in IT is beause of the people. People who whine over an IT management job. Are you kidding me?
1. They get paid a LOT more than minimum wage.
2. They usually get to work in a climate controlled office.
3. They usually get to sit down.
4. They generally don't have to punch a time clock.
These few things here make ANY IT job better than about 90% of the jobs on the planet. Quit whining and repeat after me, "I am not entitled to any particular kind of job."
I don't respond to AC's.
The respect of your coworkers is a big factor in how good your IT job is. I'm sure all IT workers (or former IT workers like me) would agree that the actual types of hardware or difficulty of the work isn't the biggest issue. As an integral part of the organization, sometimes IT workers don't get treated as well as they should.
(I had it pretty good... Only one or two people I didn't enjoy.)
Comment removed based on user account deletion
There ARE worse jobs out there. IT people just have more time to bitch about it. ;)
This tagline brought to you by 1500 monkeys in just under 17 years.
I don't know about the UK, but I am an IT Manager here in the states, and I couldn't agree more. I don't make much more than your typical blue-collar worker (please, no offense meant to anyone - I was blue collar up until about 6 years ago), yet I have to deal with phone calls at night, on the weekends, and when I am on vacation. I cannot get away from my job. Not to mention, there are plenty of people that work for me that can solve 99% of the problems that come across my desk, yet *I* am the one on everyone's speed dial. And if I find the mother-f***er that gave the entire company my cell phone #, they are dead!!
Beware of he who would deny you access to information, for in his heart he dreams himself your master.
IT managers get very little sympathy in terms of the basic creature comforts that they get. There's usually a lot of bling involved, and some aura of "respect" that comes with the title.
But the bad side...first and foremost, you're expected to be a miracle worker. Something borks, it's your fault. Nevermind any rhyme or reason why you couldn't have foreseen it coming. It's your fault. Worse yet, they want it fixed yesterday, if not sooner. Forget the impossibility of getting the parts until tomorrow -- it needs to be up and running NOW.
Some of the techs you manage will second-guess you. The rest of the company will second-guess everything you do. If things work, you're not doing your job (after all, there aren't any fires to put out). If things don't work, you're not doing your job because it was your job to keep things running and all that time, you were just sitting there doing nothing.
Some higher-up can't use e-mail? It's your neck on the line. Someone forgot to save their document and some tech you manage says it can't be recovered...so they report this to their superior and next thing you know, some VP wants to know why you're even there.
And those are only if you're a clueful manager. If you're clueless...well, you end up being promoted.
As a former manager in IT, I found that I was being trained to lie. Just like Scotty - Never tell them the truth!
Budget::
Them - cut your budget as much as possible.
New Manager - cuts as required.
Seasoned Manager - cuts Half or Less than what is required.
Them - cut your budget more.
New Manager - cant do that I already did.
Seasoned Manager - cuts Half of Less of what remaines that can be cut.
Them - cut your budget again.
Former new manager - I need a job, My position was cut.
Seasoned Manager - cuts Half or less of what still remains to be cut.
Lesson Learned? Dont cut it all at once.
Time Management::
Them - How much time is required?
New Manager - 2 weeks. (2xactual required)
Seasoned Manager - 2 months. (8x actual required
Them - We need it in half that time.
New Manager - Ends up working nights and weekends but demands cut in requirements.
Seasoned Manager - Resigns to half time but demands cut in requirements.
Them - We need these new requirements but it can be done with an additional 1/4 original time.
New Manager - What are you nuts?
Seasoned Manager - We can do it but it will be a miracle.
Them - Congratulations project is complete on schedule.
New Manager - standard pay check. Was done in 75% time estimate. (1.5wk)
Seasoned Manager - BONUS. completed in record time. (75% time estimate =6wk)
Lesson - lie about time to complete.
was my first job: cleaning out the incinerator at an animal disease laboratory...sometimes they shut off the gas before the rabid dog carcasses were completely burnt. After that, even my job as an operator at the student services counter for my university's computer center seemed like a real move up in the world. How many days a week can you constantly deal with the software problems of people who should never have been given anything more complicated than a bottle of beer and still think you have a great job?
SLASHDOT: news for people who can't concentrate on work or have no life at all and got tired of yelling back at the TV.
Oh there's tons of others, but I'm lazy, perhaps if I'm bored I'll come back later and document them all.
My advice - go out into the world of hourly wage/no benefits/first time you are late you are fired...and then come back and tell me if IT is so bad.
Why on earth would anyone take a job as a deodorant taster? What possible good could tasting deodorant do? And why would it be tasted in the armpit? Why not from the dispenser? That's just an appalling career, and it sickens me. That's even worse than my career as an IT Manager.
Hmmm?
Oh.
Never mind!
The results are a BOFH trick. You see, it is in the interests of U.K. IT managers to make everyone believe no one is interested in their jobs.
By keeping up this illusion, their vast network of power and influence can be maintained and competition can be eliminated.
M
The last place I worked the president of the company came steaming down the hall and started screaming...I mean red-faced screaming...at the poor lady at the IT desk. In an exhibition of pure gonads, she calmly took his laptop and dumped it in her trash can. I was fully prepared to quit before I would fire her but he never said another word about it.
That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
I have to disagree with you. I worked in a pub kitchen flipping burgers as a kid and loved the job. You come in, you feed people, and you leave knowing that your job is done. I liked the people I worked with and felt like I could do a good job every day.
Now that I am in IT, I toil away at projects that can drag on for years only to be cancelled and called failures. I will be happy to flip burgers any day compared to that.
Of course, in the long term a career job is more rewarding, but short term there is nothing wrong with labor.
In the case of my organization, the worst part of my boss' job is that IT is one of the few parts of the business upper management doesn't understand.
Our president is qualified to perform maybe 80% of all the jobs in the company, but none of the jobs in IT. He can micromanage most other departments, but with IT he just has to (1) trust and (2) pay.
org.slashdot.post.SignatureNotFoundException: ewg
Try working a job like construction, back breaking physical labor, dangerous work enviroment, and you can wake up one day and find out the company went bust and you don't get paid, or the construction industry is slowing down, and theres no work period.
Nice troll, but during two of the last four years of national economic prosperity, I did work construction to pay the bills between sweet IT contracting jobs (short and paid well, but you can't get by with $5k/6mos).
"Backbreaking" work gets far easier after two weeks of it, and you look about a million times better than you ever have in your life (except for the ragged bleeding hands and forearms).
Job security? The entire duration of my "prolonged sebatical", I saw a few dozen newspaper ads per week for skilled carpenters, tileworkers, and just about every construction related job you could think of (not even counting the ones that require guild membership like plumbers and electricians). At the same time, I responded to all (up-to-)three IT jobs posted per week, each of which had several hundred applicant against whom this 10-year firmware engineer got to compete for the honor of maintaining a cheesy corporate webpage.
Pay? Okay, I get paid a little more per hour than I did doing construction, assuming a 40-hour work week. And any IT guy knows how often we put in 40 hour weeks.
Shit. Why the hell did I get back into IT?
Well it was part of my job description, it paid really well and it was quite easy. The trick is not to be a mopper but rather a high powered hoser.
Just get a presure washer and spray away, then that stuff don't streak.
I used to have 200K salary, 10 people under me and 2 mil / year budget. But I also had my ass chewed every day, blood pressure, divorce and lots of extra weight.
I found courage to quit and went back to coding. Today I work 40 hours a week, 10 months a year, do what I want and lost 50 pounds.
Two weeks ago today one of the sales force brings in his laptop on a sales meeting day, as previously arranged with me, but instead of giving it directly to me decides to get his mail instead. By the way, did I mention he was bringing it to me to clean the worms and trojans he had picked up from the illegal (in our company) internet connection he decided he had to put on it and use... Yes you guessed it he infected half the machines in the building... All were running McAfee and up to date, but they got it anyway. Once in the network came to a screaming halt with worms, trojans, viruses, spyware, addware, etc...
...so how do the Darwin awards work...
I think I also forgot to mention that particular Monday was day one for month end closing to start... and it also happens to have been year end too.
Those of you who know what the last two weeks were like for me, need no further explanation. Those of you who haven't yet experienced it, well I don't want to scare you. Did I mention yet that I am the only Canadian IT for my company and our 350 or so users... Well let me say that my daughter did the "Daddy, I love you, I thought I had forgotten what you looked like..." speach for me.
Well the best part is that I got hauled into HR last Friday afternoon at 3:45, just as I was about to go out for some lunch (four hours overdue without any breaks since 8 am). The head of HR then informs me that I am scaring the (L)users... the "L" is no longer silent when I think it. Yes you read it right, I am being hauled onto the carpet for scaring the users.
So I ask what is it I am doing that scares them? It turns out that after doing an inventory in the morning of the printing supplies and finding that one of my brain damaged users couldn't read the description on the box, or the labels on the shelf, or event the huge sign that says "If you don't know, ask!" They had opened most of the toner cartridge boxes, pulled the toners out of the bags, and removed the tapes to try them all in their printer... They then tossed the ones that didn't fit back in "a" box and randomly put them on the stock shelf. Before cleaning this up I spent a couple of minutes developing new strings of creative language to explain the origins of the unknown user, and possibly how they deserved to win a Darwin Award. Well I guess I was overheard.
When I get out of the HR office I decided to go home for the weekend... I have had enough and don't want to scare anyone...
So here I sit, tomorrow I return to work after the long weekend, today being Thanksgiving up here, and I am trying to think of how to respond to this unsettling news.
I would appreciate any comments you might suggest...
Last Wednesday (October 6th), after faithfully serving the company I worked at doing software development (on an internally used software package that helped to run the business, no less) for 8 years, I got canned - out of the blue, no warning, no nothing. One minute, I was helping a co-worker with a problem in the software (bugs, gotta love 'em!), when I get a page to go to my supervisors office. I finish up what I am doing...
In my supervisor's office is my supe, and the manager of programming (long to explain, but I *wasn't* on the programming team). This guy is known for wanting new things in the package I was working on, generally difficult (but not impossible) to implement enhancements to make your skin crawl - so my first thought was "now what?". I didn't mind doing these additions; job security, ya know. Little did I know what was coming next...
"cr0sh - we've decided to cancel development on your project, and we won't be needing your services any longer"
GULP
My head was swimming, I was thinking "what am I going to tell my wife?", "how am I going to pay my mortgage", and "WTF - doesn't the past 8 years count for ANYTHING?"...
Apparently not - especially not in a "right-to-work" state. The thing that really galled me is that my supervisor didn't even know, and he is a VP in the company: they went behind and above him to fire me. He had no chance to make a case for me and my project, nor alert me to allow me to make a case for myself and the project. One minute I was working, next minute I am being shown the door (well, actually they were kind and let me pack up my desk - they were also kind enough to cut me a check for the three days I was there along with vacation pay, and some severance pay).
In the end, I am getting the last laugh: By Friday I had another job, and it is looking like by November or so I will be making what I was making there, possibly more. Plus, it is at a smaller company run by an entrepreneur who works hard to succeed in her niche, which involves the methodology of six sigma. Its a good thing to have friends and be able to network!
I quickly landed back on my feet thanks to several friends, my skillset, my resume, and the faith of another small company to take a chance on me. I plan to put everything I have into this new oppourtunity.
To my former employer:
You threw away a very valuable employee. Yeah, on the bottom line the software I developed may have looked like an expense, but I bet it saved you more money over the years than you spent on it. Good luck with whatever you do to the software, but I can guarantee that if you try to move to another system, it won't be half of what you had, and will probably cost twice as much or more to implement!
So, to all of you out there in a similar IT situation bitching about your job: be thankful you have a job - one day, it may not be there, and dinner will be dollar store macaroni and cheese meals.
Reason is the Path to God - Anon
I have several lawyer friends. They live the death march every day, unless they work for themselves. Those that work for themselves don't make so much money, but they make their own hours. Those that work for law firms DON'T get to see the money they bill for. They work on salary. If they don't put in 70 hour weeks, they'll never make partner, or they'll just be let go sooner or later. None of them have made partner (at which point they'll stop associating with the likes of IT maggots like myself), but once they do they'll be so brainwashed that this behavior will seem normal, and they will perpetrate it on the next generation. Of my 3 lawyer friends, one has already quit to enter law enforcement. He'd rather carry a badge and be shot at than continue the law job.
Manual labourers send their children to school and push them so they can become highly paid respected professionals. Their children feel bound to their highly paid jobs and yearn for a less sedentary lifestyle. Both types of job have their advantages and disadvantages.
Highly paid is only better than low paid if you don't end up spending half your wealth traveling across the city to get to work, and on expensive suites, computer equipment etc., don't end up having a heart attack because you work stupid hours and can't find time to get proper excercise etc. etc.
What you can and can't live with when it comes to work is a very personal thing and looking at someone else's life and wishing it was yours is a stupid morose waste of time.
Life is a tradeoff. People don't pay you for work because it is fulfilling or good for you. You're trading your time and effort for that pay check. If you're in the process of making a choice as to where you're headed spend some time thinking about what you're going to do with 40 years of your life and make sure you can live with it. If you've already made those decisions and aren't happy find a way to change if you can - no one else is going to do it for you. But always realize that no matter what job you have, sometimes it will be WORK.
Whatever you're doing if you truely think its the worst job in the world, go out and find another one (preferably before dumping your current one). Nothing is worth the depression - life's too short, and will only get shorter if you're constantly stressed.
Finally if you can't change what you're doing - either due to circumstance or because you don't have the heart to (because you're making good money or whatever else) find a way to come to terms with that part of your life, and find fulfilment elsewhere.
Oh yeah...and go watch Office Space.
These posts express my own personal views, not those of my employer