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One Terrible Job: IT Manager

editingwhiz writes "I suppose we've always suspected this to be true, but IT Manager's Journal reports that a recent email survey by the authors of a new book called 'Crap Jobs' says that IT managers have the U.K's third-worst job -- ranking just below phone sex operator (No. 1) and ferry cabin cleaner (No. 2). Hmmm. Do you agree?" (ITMJ, like Slashdot, is part of OSTG.) Maybe it's better in the U.S.?

20 of 451 comments (clear)

  1. Worse Job by SkiddyRowe · · Score: 5, Funny

    Theme designer for the IT section of /.

    Ugh...horrible...

    1. Re:Worse Job by Anonymous Coward · · Score: 5, Funny

      You misspelled "misspell".

  2. Huh? by Jeff+DeMaagd · · Score: 5, Interesting

    So, careers involving handling sewage, manure or garbage are actually BETTER than being an IT manager?

    1. Re:Huh? by Anonymous Coward · · Score: 5, Interesting

      careers involving handling sewage, manure or garbage are actually BETTER than being an IT manager?

      Depends upon the criteria, of course, but overall, I'd agree that IT is indeed worse than those jobs. My background has been in IT and telecom for over 15 years; I'm now finishing a finance MBA and will be going into law school.

      At the same time, two of my friends meet the above category - one is part of a rural three-person trash collection/disposal business, and the other handles public utility maintenance in my town (and has to maintain the septic plant, as well as water and snow removal).

      They love their jobs. Yes they stink at times, but they have plenty of time with their families and get home at a decent hour. Me? Telecom and IT management has been one non-stop death march project. After working for four different companies in 15 years, every single one (regardless of size) sees IT the same: users wish for absurd miracles, users have no money, and users demand it done yesterday.

      I read Ed Yourdon's Death March Projects book and laughed till I was crying. A death march project is defined as one whose "project parameters" exceed the norm by at least 50 percent. ONLY ONE? Haha!

      And what's worse than having nonstop death march projects? When you happen to keep pulling off miracles, they complain about it! (Course, if you don't, they fire you) This is because, once again, the users don't have a freaking clue about "details" and other technical things. Truly a Rodney Dangerfield "no respect" occupation. What opened my eyes and led to the finance and pending law degree was that several companies I had left had reverted from a highly secure, well-engineered open source shop to completely insecure Microsoft shop (stumble from the parking lot, see that they've got server shares wide open, no wifi encryption, and don't even apply service patches). They hired cheap managers and only care if the report gets out. Security, scale and reliability don't matter.

      Was I being a perfectionist? Is security unnecessary? Is accuracy in IT at all important, or can we (like one national cell company that is being investigated for serious billing fraud) just cut corners and hope we don't get caught on sloppy billing?

      I don't know and don't care. In IT, when a user screws up, I paid. As counsel, when my client screws up, they pay. Want me after hours and on weekends? Add a few zeros to the check please or don't call me. Oh, and now I get to hang out with my sewer and trash collecting friends...

  3. Whine, whine, whine by DogDude · · Score: 5, Insightful

    One reason that I'm not in IT is beause of the people. People who whine over an IT management job. Are you kidding me?
    1. They get paid a LOT more than minimum wage.
    2. They usually get to work in a climate controlled office.
    3. They usually get to sit down.
    4. They generally don't have to punch a time clock.

    These few things here make ANY IT job better than about 90% of the jobs on the planet. Quit whining and repeat after me, "I am not entitled to any particular kind of job."

    --
    I don't respond to AC's.
    1. Re:Whine, whine, whine by Anonymous Coward · · Score: 5, Insightful

      4. They generally don't have to punch a time clock.

      In principle I agree with the rest of your points, but this is not an "advantage" to an IT Job... in fact, more often than not it means that you get paid the same for the week where the lusers shitstorm the network by clicking on their viagra emails or what have you, and you spend 75 hours fixing it, versus the weeks where everything's running smoothly and you "only" have to put in 50.

    2. Re:Whine, whine, whine by haruchai · · Score: 5, Insightful

      The 75 hours are usually put in by the IT admin NOT the manager. Trust me, I'm speaking from personal experience here. It's true that the managers had to be kept informed but, sometimes, that meant calling them at the golf course (I'm not joking) to give a status report.

      --
      Pain is merely failure leaving the body
    3. Re:Whine, whine, whine by Dr_Marvin_Monroe · · Score: 5, Insightful

      yeah, I suppose that you are right about the "I am not entitled to any particular kind of job" thing, but it's all in the eye of the beholder which jobs are the best...

      1) I suppose getting "a LOT" more than minimum wage makes up for all the crappy things you get called when you institute some stupid policy that the CEO thought up, or helps you forget the way they think up extra secure ways of "letting you go" when your attitude starts to get bad...

      2) I suppose that working in a climate controlled environment (chilled server room with fans/noise all the time) is good if you live in the tropics. Most IT guys end up shoved into a corner of the server room with a bundle of CAT5 running right overhead and a shelf of backup tapes right behind the pile of old PC carcases on the floor.

      3) I suppose that sitting down helps you build that trophy gut faster, especially when all you eat is McDonalds because you can't leave the building without alerting "EVERYONE" about who's the backup man. Makes lunch an "event" that everyone can enjoy.

      4) And the #4 reason to whine..... No reason to worry about a timeclock when you get paged at 2:36AM about the transaction server to Taiwan that crashed. Yeah, no need for a timeclock when they have you on an electronic leash alright....

      All in all, putting work behind you at 5:00 is prob. the most important thing to me. If I'm married to a job, I expect to be a partner in the operation, or at least calling some MAJOR shots about how things are handled. Seems like IT guys don't get that.

      Seems to me, IT guys only get to pick the color of the PC's after the budget has been set and the purchasing dept. has negotiated the best deal with the vendor that the operations mgr. decided on. Picking Linux or any other interesting stuff could help with your "exit strategy" while keeping with what the bosses want makes you a tool to the rest of the company.

      And last, but not least.... Remember to smile while you are dealing with all the stupid users who __pick___(a: forgot their passwords, b: broke their machines, c: need you to come "right now", d: introduced a trojan).....yeah, always smile...people like that.... NOBODY trusts an unhappy IT guy.

  4. Depends on where you work... by corvair2k1 · · Score: 5, Insightful

    The respect of your coworkers is a big factor in how good your IT job is. I'm sure all IT workers (or former IT workers like me) would agree that the actual types of hardware or difficulty of the work isn't the biggest issue. As an integral part of the organization, sometimes IT workers don't get treated as well as they should.

    (I had it pretty good... Only one or two people I didn't enjoy.)

  5. Comment removed by account_deleted · · Score: 5, Funny

    Comment removed based on user account deletion

  6. Worse jobs... by anocelot · · Score: 5, Insightful
    My first job was a janitor at a pre-school. I had to clean the restrooms for the potty training kids. Believe it or not, the little girls weren't all THAT much better than they boys. Needless to say, I don't mind being in IT, really...

    There ARE worse jobs out there. IT people just have more time to bitch about it. ;)

    --
    This tagline brought to you by 1500 monkeys in just under 17 years.
  7. Worst job? by joke-boy · · Score: 5, Funny
    Reminds me of the Norm MacDonald SNL news piece:
    Finally, according to the U.S. News & World Report 1997 Career Guide, the bet job in the United States, for the second year in a row, is Interactive Business System Analyst. However, last year's worst job, Assistant Crack Whore, has been replaced by a new worst job: Crack Whore Trainee.
  8. Perils of IT Managers by Eberlin · · Score: 5, Insightful

    IT managers get very little sympathy in terms of the basic creature comforts that they get. There's usually a lot of bling involved, and some aura of "respect" that comes with the title.

    But the bad side...first and foremost, you're expected to be a miracle worker. Something borks, it's your fault. Nevermind any rhyme or reason why you couldn't have foreseen it coming. It's your fault. Worse yet, they want it fixed yesterday, if not sooner. Forget the impossibility of getting the parts until tomorrow -- it needs to be up and running NOW.

    Some of the techs you manage will second-guess you. The rest of the company will second-guess everything you do. If things work, you're not doing your job (after all, there aren't any fires to put out). If things don't work, you're not doing your job because it was your job to keep things running and all that time, you were just sitting there doing nothing.

    Some higher-up can't use e-mail? It's your neck on the line. Someone forgot to save their document and some tech you manage says it can't be recovered...so they report this to their superior and next thing you know, some VP wants to know why you're even there.

    And those are only if you're a clueful manager. If you're clueless...well, you end up being promoted.

  9. trained to lie by Anonymous Coward · · Score: 5, Interesting

    As a former manager in IT, I found that I was being trained to lie. Just like Scotty - Never tell them the truth!

    Budget::
    Them - cut your budget as much as possible.
    New Manager - cuts as required.
    Seasoned Manager - cuts Half or Less than what is required.

    Them - cut your budget more.
    New Manager - cant do that I already did.
    Seasoned Manager - cuts Half of Less of what remaines that can be cut.

    Them - cut your budget again.
    Former new manager - I need a job, My position was cut.
    Seasoned Manager - cuts Half or less of what still remains to be cut.

    Lesson Learned? Dont cut it all at once.

    Time Management::
    Them - How much time is required?
    New Manager - 2 weeks. (2xactual required)
    Seasoned Manager - 2 months. (8x actual required

    Them - We need it in half that time.
    New Manager - Ends up working nights and weekends but demands cut in requirements.
    Seasoned Manager - Resigns to half time but demands cut in requirements.

    Them - We need these new requirements but it can be done with an additional 1/4 original time.
    New Manager - What are you nuts?
    Seasoned Manager - We can do it but it will be a miracle.

    Them - Congratulations project is complete on schedule.
    New Manager - standard pay check. Was done in 75% time estimate. (1.5wk)
    Seasoned Manager - BONUS. completed in record time. (75% time estimate =6wk)

    Lesson - lie about time to complete.

  10. my worst job by museumpeace · · Score: 5, Interesting

    was my first job: cleaning out the incinerator at an animal disease laboratory...sometimes they shut off the gas before the rabid dog carcasses were completely burnt. After that, even my job as an operator at the student services counter for my university's computer center seemed like a real move up in the world. How many days a week can you constantly deal with the software problems of people who should never have been given anything more complicated than a bottle of beer and still think you have a great job?

    --
    SLASHDOT: news for people who can't concentrate on work or have no life at all and got tired of yelling back at the TV.
  11. I can think of a few worse jobs by digitalgimpus · · Score: 5, Funny
    • Slave
    • Enron Paper Recycling Coordinator
    • Human Proctologist
    • Animal Proctologist (human beats it because you might get a nice one every so often)
    • Medical Lab Urine Analysis Expert
    • Medical Lab Fecal Analysis Expert
    • Police Investigator looking into a male prostitution ring
    • Goat Fertility Clinic Employee
    • Bull Nipple Piercing
    • Phone Support for Durex Condoms (imagine the calls they get)
    • Toll Booth Operator for NJ Turnpike (yea, I'm from Jersey... so F*** you)
    • Hospital Janitor
    • Abortion Clinic Janitor
    • Any job at the Dept. of Justice
    • Sperm Collector/Cataloger for firtility clinic... waiting for dudes to hand you jars of mangoo all day.... mmm great job
    • AIDS Clinic... perhaps see a hot chick every so often, but you know you can't/don't want to bang her
    • Herpies Researcher... document peoples gential growths
    • Sausage Factory Worker... if you know how it's made, you wouldn't eat it
    • Sex Toy Tester for Consumer Advocacy Group
    • Janitor for prostitution ranch
    • Microsoft Engineer


    Oh there's tons of others, but I'm lazy, perhaps if I'm bored I'll come back later and document them all.
  12. Re:I don't agree by Dr.+Dew · · Score: 5, Funny
    or smelling people's armpits as deordorant testers

    Why on earth would anyone take a job as a deodorant taster? What possible good could tasting deodorant do? And why would it be tasted in the armpit? Why not from the dispenser? That's just an appalling career, and it sickens me. That's even worse than my career as an IT Manager.

    Hmmm?

    Oh.

    Never mind!

  13. BOFH by techsoldaten · · Score: 5, Funny

    The results are a BOFH trick. You see, it is in the interests of U.K. IT managers to make everyone believe no one is interested in their jobs.

    By keeping up this illusion, their vast network of power and influence can be maintained and competition can be eliminated.

    M

  14. Re:I don't agree by ibirman · · Score: 5, Insightful

    I have to disagree with you. I worked in a pub kitchen flipping burgers as a kid and loved the job. You come in, you feed people, and you leave knowing that your job is done. I liked the people I worked with and felt like I could do a good job every day.

    Now that I am in IT, I toil away at projects that can drag on for years only to be cancelled and called failures. I will be happy to flip burgers any day compared to that.

    Of course, in the long term a career job is more rewarding, but short term there is nothing wrong with labor.

  15. People should quit bitching... by cr0sh · · Score: 5, Insightful
    ...and just be glad they have a job!

    Last Wednesday (October 6th), after faithfully serving the company I worked at doing software development (on an internally used software package that helped to run the business, no less) for 8 years, I got canned - out of the blue, no warning, no nothing. One minute, I was helping a co-worker with a problem in the software (bugs, gotta love 'em!), when I get a page to go to my supervisors office. I finish up what I am doing...

    In my supervisor's office is my supe, and the manager of programming (long to explain, but I *wasn't* on the programming team). This guy is known for wanting new things in the package I was working on, generally difficult (but not impossible) to implement enhancements to make your skin crawl - so my first thought was "now what?". I didn't mind doing these additions; job security, ya know. Little did I know what was coming next...

    "cr0sh - we've decided to cancel development on your project, and we won't be needing your services any longer"

    GULP

    My head was swimming, I was thinking "what am I going to tell my wife?", "how am I going to pay my mortgage", and "WTF - doesn't the past 8 years count for ANYTHING?"...

    Apparently not - especially not in a "right-to-work" state. The thing that really galled me is that my supervisor didn't even know, and he is a VP in the company: they went behind and above him to fire me. He had no chance to make a case for me and my project, nor alert me to allow me to make a case for myself and the project. One minute I was working, next minute I am being shown the door (well, actually they were kind and let me pack up my desk - they were also kind enough to cut me a check for the three days I was there along with vacation pay, and some severance pay).

    In the end, I am getting the last laugh: By Friday I had another job, and it is looking like by November or so I will be making what I was making there, possibly more. Plus, it is at a smaller company run by an entrepreneur who works hard to succeed in her niche, which involves the methodology of six sigma. Its a good thing to have friends and be able to network!

    I quickly landed back on my feet thanks to several friends, my skillset, my resume, and the faith of another small company to take a chance on me. I plan to put everything I have into this new oppourtunity.

    To my former employer:

    You threw away a very valuable employee. Yeah, on the bottom line the software I developed may have looked like an expense, but I bet it saved you more money over the years than you spent on it. Good luck with whatever you do to the software, but I can guarantee that if you try to move to another system, it won't be half of what you had, and will probably cost twice as much or more to implement!

    So, to all of you out there in a similar IT situation bitching about your job: be thankful you have a job - one day, it may not be there, and dinner will be dollar store macaroni and cheese meals.

    --
    Reason is the Path to God - Anon