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Nielsen Will Measure TV ratings Among DVR Users

prostoalex writes "TV ratings publisher Nielsen is one company that got affected by the digital video recorder boom. With 7 million households recording TV shows and watching them on their own schedules, the concept of primetime changes, and the audience reporting is becoming skewed. So now Nielsen is launching a special program for DVR households, which would allow advertisers and TV executives to track the popularity of TV programs. Nielsen plans to distribute paper diaries among the households that use digital video recorder. Last time I did a Nielsen TV rating diary, they paid $5 a week."

34 of 133 comments (clear)

  1. Torrents? by Laivincolmo · · Score: 4, Interesting

    I wonder if they'll ever start surveying torrent downloaders of tv shows... :)

    1. Re:Torrents? by Hatta · · Score: 5, Funny

      I wonder if they'll ever start surveying torrent downloaders of tv shows... :)

      You misspelled subpoenaing.

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    2. Re:Torrents? by MikeBabcock · · Score: 3, Interesting

      I downloaded all the episodes of Alias seasons 1, 2 and 3. I plan to do so for 4 when it comes out as well. Why? Because some kind person makes HDTV versions available -- which are higher quality than the DVDs I bought of the same, and I don't own an HDTV TV; I watch them on my computer.

      Yes, I bought the DVDs -- why? Because I want to give them a few bucks toward the next season. Vote with your wallet.

      --
      - Michael T. Babcock (Yes, I blog)
    3. Re:Torrents? by severoon · · Score: 2, Funny

      I think this is a great idea. It's just a shame that they have to use paper and pencil, because I understand that's a notoriously bad way to collect data. If only they had a computer-like device connected to the TV that received every remote click so they could know exactly what's going on...

      Oh well, I guess that's a pretty ridiculous idea, huh?

      --
      but have you considered the following argument: shut up.
  2. Already signed up. by Anonymous Coward · · Score: 5, Interesting

    My DirecTiVo asked me awhile ago if I wanted to participate. I don't mind sharing data on what TV I watch, and if it will report it automatically to help the shows I do enjoy be renewed and stay on the air, I think it's great. I've also done a radio diary once, it was a pain to keep track of. This will make the process a lot easier.

    1. Re:Already signed up. by MBCook · · Score: 2, Interesting
      So did I. No only do I not mind people tracking what I'm watching, I WANT them to to monitor it. Anything I can to do to try to show how little I like much of the innane and stupid TV that's on these days (and to help them realize some of those little gems that I don't want to ever dissapear).

      That said, they said that they would call me if I was in (IIRC) and I've yet to be called.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    2. Re:Already signed up. by xanderwilson · · Score: 3, Informative

      Even without that agreement, Tivo keeps track of what people watch, but says they do it entirely anonymously. Which is why they got to know the "most replayed' moment during the Superbowl half time. I'm surprised Neilson doesn't just pay for that data directly from Tivo. They did that, and I'd even Tivo the Whedon episodes I have on DVD.

      Alex.

    3. Re:Already signed up. by MBCook · · Score: 2, Insightful

      They probably want much more specific data that the anonomized and agregated data TiVo collects. My guess is that most of the TiVo data is just "person X has 31 season passes and 12 hours on their thing and watches an average of 4 hours per day". I wouldn't be suprised if info like the Superbowl thing is only because they tracked that specific show. I'm not sure how valuable that kind of info would be on most shows.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    4. Re:Already signed up. by healy · · Score: 2, Funny

      I can not confirm or deny any such agreement that I did or did not sign to join or not join such an endeavor.

      --
      "Jesus saves sinners...and redeems them for valuable coupons"
    5. Re:Already signed up. by whmac33 · · Score: 2, Informative

      I just did a Nielsen survey.

      They tracked a lot more than what was tuned to on the TV. They had columns for each person in the house and when they were watching and how old and what sex each person is. They even wanted to know what the tv was on when we weren't watching.

      Nielsen isn't just total market share. It's demographics and stuff... Tivo can't automatically monitor that stuff.... I don't think.

      Also it had a section for what shows I used the myth box to record when I was watching live tv.

  3. One thing they carefully will NOT measure... by 0WaitState · · Score: 5, Insightful

    Nielsen cheerfully tells you what shows are watched, but won't tell you whether the audience kept the commercials on, or whether they muted them, skipped forward, or changed channels for 3 minutes.

    Actually reporting what commercials are viewed to completion with sound-on would radically change televsion programming and advertising.

    --

    Remain calm! All is well!
    1. Re:One thing they carefully will NOT measure... by AlphaWolf_HK · · Score: 2, Informative
      Nielsen cheerfully tells you what shows are watched, but won't tell you whether the audience kept the commercials on, or whether they muted them, skipped forward, or changed channels for 3 minutes.

      Actually reporting what commercials are viewed to completion with sound-on would radically change televsion programming and advertising.

      FWIW, Tivos have the ability to do all of this, assuming of course that the owner of the Tivo uses the stock remote instead of a universal remote, and most Tivo owners do use the stock remote.

      The tivo remote also has the ability to control your TV and your sound system, and when e.g. you press the mute button, adjust the volume, or turn off the tv, the remote simultaneously sends another IR signal to the tivo telling the tivo what button was pressed, and the tivo logs it and reports it to the company every night. It also logs when you fast forward, rewind, instant replay, etc. It also logs what recordings you have watched throughout the day, how long you've watched them for, how many times you've watched them, etc.

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    2. Re:One thing they carefully will NOT measure... by Peyna · · Score: 2, Insightful

      Two words: Product Placement.

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      What?
    3. Re:One thing they carefully will NOT measure... by Saeger · · Score: 3, Interesting
      Two more words: "Video Overlay"

      If product placement gets bad enough, you can bet your ass that the DVR's worth having will also have the ability to download dynamic edit files off the net that can overlay/blur/cut-out the annoying branding. It's not THAT hard to do, and only one person or "release group" has to do it in order to make it available to millions.

      Suddenly all the annoying "FedEx" boxes in Castaway, for example, become barely noticable "Acme" refs, saving you from being mentally engineered like consumer cattle.

      --

      --
      Power to the Peaceful
    4. Re:One thing they carefully will NOT measure... by Christopheles · · Score: 2, Funny

      I don't see how that changes much, after you change it, it's still promoting Acme, and I don't support their exploitation of third-world sweat-shop workers to construct sticks of dynamite and bizarre Rube-Goldburg like devices that frequently fail and are indeed quite dangerous to their operators.

      BOYCOTT ACME!

  4. Consider it community service by Alcimedes · · Score: 5, Insightful

    Please, if you have a chance to sign up for these services, do so. And watch decent television. The sooner we can get the Reality TV craze off the air the better.

  5. I always thought it was funny..... by thewldisntenuff · · Score: 3, Funny

    That they sent me the books with like $20 already inside.....

    I never did complete them, but I always hoped they'd send more...:)

    -thewldisntenuff

  6. That explains a lot by AllenChristopher · · Score: 4, Insightful

    Reality television and the rest of the dreck suddenly makes a lot more sense if we're surveying people who are willing to spend the time writing down everything they watch for $5 a week.

    I thought they used special boxes... I guess that only worked when the television landscape was more uniform.

    1. Re:That explains a lot by ke4roh · · Score: 2, Informative

      I did a paper diary at Nielson's request some years ago - perhaps in 2000 - and they paid a whopping $1 for the data. We wrote down what shows we actually watched, those that were on but nobody was particularly watching, and the shows we liked that we didn't get a chance to watch. We also noted which shows we recorded (by VCR at the time) for later viewing. We didn't expend effort watch everything we like, we just did our usual stuff.

      I imagine they have different tiers - people paid $1 are differently motivated than people paid $5. Likewise, people with a set-top box (or a DVR) report different informaiton than those who write it all down. (TiVo switches back to playing live TV after a little while - whether the TV is on or not, nevermind if someone is in the room or not.)

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  7. Maybe some good shows will be saved by sdo1 · · Score: 3, Interesting

    I had regularly TiVo'd the live-action version of "The Tick". When it was canceled, I remembered reading news articles about the time it was on and how that killed it in the ratings. And I, a TiVo user, had absolutely NO CLUE when it was actually broadcast. None. All I knew was sometime during the week a new episode showed up on the Now Playing list, so when I had a bit of spare time, I watched it.

    It's good that they're taking this step. Maybe some otherwise decent shows will show higher ratings now.

    -S

    --
    --- What parts of "shall make no law", "shall not be infringed", and "shall not be violated" don't you understand?
  8. Their Data will be Mythical - or will it? by icebike · · Score: 4, Informative

    Of course they are only likely to get information from people they can easily find, such as Tivo Customers and Sat TV companies who supply boxes with recording cabpabilities.

    They will totally miss those using Mythtv ( http://www.mythtv.org/ ) or Freevo ( http://freevo.sourceforge.net/ ) or any other home brew solution.

    --
    Sig Battery depleted. Reverting to safe mode.
  9. No paper diary required for DirecTiVo by Fear+the+Clam · · Score: 4, Informative

    Nielsen plans to distribute paper diaries among the households that use digital video recorder.

    I got a call from the Nielsen survey guy this morning (who in hell calls at 9:07 on a Saturday morning?) asking if we wanted to take part in the DVR survey. He specifically told me that with the DirecTivo, other than signing the permission for them to monitor the shows I watched/recorded, we wouldn't have to do anything.

    With luck, this will result in better data than last time. Last year we were asked to fill out a paper diary, but my wife was hogging the television all week watching the baseball playoffs, so that skewed the results.

    1. Re:No paper diary required for DirecTiVo by mjh · · Score: 4, Funny
      but my wife was hogging the television all week watching the baseball playoffs

      My question stated in complete awe:

      You have a wife who likes sports?
      Normal slashdotter question:
      You have a wife?
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    2. Re:No paper diary required for DirecTiVo by Fear+the+Clam · · Score: 2, Insightful

      Oh suck it, you paranoid douche. If I didn't want them to know what I watched, I'd make the TiVo to stop sending my data. It's not like I'm typing my most perverse masturbation fantasies into the wish list, hoping that something cool will appear.

      I *want* them to know what I watched. I want them to know that I never watch Fear Factor, Good Morning America, Regis and whoever-the-fuck, reality shows, or any show with "Law and Order" or "CSI" in the title. I want them to know that when American Idol is on, I'm not watching or recording it. I want them to know that I don't give a rat's ass about Leno *or* Conan. I want them to get into their thick heads that western movies gobble donkey balls and my wife and I would rather rather watch hideous jewelry wobble around on a turntable on the Gemstone Shopping Network while we shout "eeeew!" than watch John Wayne swagger around.

      I want them to know that I never watch television news unless something's blowing up the fuck up right now, in which case I'll watch CNN. I want them to know that my wife thinks Iron Chef is better than Emeril, movies with Cary Grant are better than movies with John Wayne, and Wanda Sykes does great standup, but she sucks in any other format.

      I want them to scan my wish list and get those movies on the air. Right now. I want them to know that I still have a season pass set for Jonathan Creek, because it was a goddamned good program and I hope they bring it back. The same goes for Family Guy. (Yes, they're bringing it back, but knowing Fox, they'll again put it in the redheaded-stepchild time slot on Sundays, the one that starts when the football game still has two minutes of game time (translation: 1 hour of real time), no one will watch, and they'll kill it again.)

      So you can go suck it, TinfoilBoy. I want my opinion heard.

  10. Effect of broadcast flag deployment? by G4from128k · · Score: 3, Interesting

    As a veteran time-shifter, I can only hope (but not hold my breath) that this service might convince broadcasters not to set aggressive limits on shifted viewing of "prime-time" shows. Once the media moguls understand that many viewers don't live life in 30-minute slots, they may be less likely to prevent time-shifting. On the other hand, I tend to time shift by weeks or months and I could see broadcasters setting the system to limit viewing to when 99% of viewers are watching with recording expiry times of only a few days.

    Perhaps its time to stockup on pre-broadcast flag equipment.

    --
    Two wrongs don't make a right, but three lefts do.
  11. What's the point of a diary in this case? by FunWithHeadlines · · Score: 2, Interesting
    I don't understand. Why ask people to keep a diary? Isn't the whole idea of a DVR that your viewing habits are being digitally tracked automatically? A diary is weak since it depends on people keeping up with it, filling it out accurately, and so on. So why use that here? Just get the cable companies to release the data that they must be collecting in the aggregate (if not in the specific, for all I know).

    Or are there rules against doing that with digital subscribers? I've assumed from the moment I got a DVR from Time Warner that if they wanted to they could track my viewing habits on a second-by-second basis, which beats the pants off any diary method.

    And yes, Time Warner has by now caught on to how I like old movies and Star Trek...

    1. Re:What's the point of a diary in this case? by beaststwo · · Score: 2, Informative
      I have a ReplayTV box and it definitely sends stuff back to mommy. Since I started having it dial to a Linux box in my house to use my DSL connection, I started capturing all network traffic to and from it when it connects at night. In a typical night, it gets about 150KB of info and sends about 100KB.

      The only things that Neilsen can't get like this in knowledge of who in the family is watching and where they fit in the demographic. So a 40-year old like me might gets ads for Britney or Polygrip, when I really want to see "Bob the Enzyte guy".

      Also, my bet would be that ReplayTV and Tivo would want more green than the lousy $5 they pay to the public.

  12. Unfortunately... by jangobongo · · Score: 3, Informative

    You can't just "sign up" to be a Neilson "family". They have to contact you. They study demographics and then invite only certain qualifying households to participate.

    The nice thing is, though, if you have any problems with your TVs or cable (etc) service, they will send someone over to repair or fix the problem. Anything to keep you watching... We got free service on our TVs that way.

    A negative is that you start to become a slave to your TV, because you're "voting" for your favorite shows. Gotta stay home and watch, you know. I always wondered how many Neilson "families" would turn on the TV to certain shows/channels, even when no one was physically there in ffront of the TV to watch.

    --

    Sig cancelled due to lack of interest
  13. time warner? by evilmousse · · Score: 3, Insightful


    I always wondered what time warners' cable boxes were capable of sending back to TW. Does anyone know if they do any accounting of what's watched?

    I don't see why TW would have to limit itself to DVR either, surely all digital boxes are capable.

    Go ahead, sell accounting of my viewing habits--it's one of the few circumstances I welcome it. TW Prices here in WI are just beyond rediculous, it would be nice to get back to being just short of it. =P

  14. Who needs ratings? by ScrewMaster · · Score: 4, Interesting

    They should immediately cancel the few solidly-written, well-produced, well-acted shows currently on the air, continue producing thousands more hours of video dreck, those vacuous "series" that are as indistinguishable from each other as they are from white noise, and save themselves the worry about "ratings". It's what they really want to do anyways: TV executives seem continually surprised when people actually watch a quality production. It was predicted that Star Trek: The Next Generation would be too "highbrow" for the American audience and would fail miserably (this from some of the folks at Paramount, no less.) I mean, good heavens, a Shakespearean actor in the lead role? That it became a true hit series just blew them away, and that it was a hit among people of all walks of life, not just technojocks, nerds, and old-line Trekkies like me was especially shocking to them.

    I mean ... what was the whole point of denaturing the education system in this country to the point where college graduates can't write in full sentences if not to produce a generation of mindless boobs incapable of appreciating a good literary reference or understand humor any less subtle than a Mack truck. Apparently that effort has failed because we do still appreciate a good show with high production values, on those rare occasions when we see one.

    --
    The higher the technology, the sharper that two-edged sword.
  15. Pretty stupid experience by thoughtlover · · Score: 3, Informative

    We recently got rid of the Niesen 'box' in the house I live in. We had four roommates when we started and they didn't really participate. We also know that we are in the two most difficult groups to market to (young women and 25-35 year-old men - yeah, you read that right!) - yet, Nielsen didn't really pay much attention us. I remember a friend who was also doing the survey and he said that they would call his house if they weren't sticking to pressing the 'confirm button' on what looked like antiquated gear (circa 1970's) - the box wold start flashing all of it's lights in a crazed pattern if the person who changed the TV channel didn't also confirm the change with the Nielsen remote. One day, the Nielsen rep came to their door with $50 asking them nicely to be more diligent participants. He did that every month for about three months since they kept it up. At the beginning, they gave us $200 and paid for the monthly land-line phone fee (for their equipment to talk to the local server.)

    All of the experience made me curious. I wondered why it took them so long to switch to something more hi-tech. Cable boxes have been out since the 70's. I remember watching Jaws on HBO when I was a kid. We could have easily been a Nielsen house then if they got wise earlier. We didn't give them any useful information in the hopes they would come back to us and say 'it's so important for our statistic pool, here's another $200.'

    They never did. We did get Dish with a DVR so that was a great reason to ditch the 'UFO' that roosted on our TV.

    One thing they did do was break our VCR when they opened it up to install their sensing equipment. They replaced it with a new one, and then, when they packed up, they gave us a new one in the box because the technician needed to install it at a new house. I think it was refurbished because there was a sticker on the plastic inside that said 'Do Not Return To Retailer' - maybe Nielsen gets them in bulk.

    We probably gave them more bunk data than usable. In the end, I guess I'd have to say that we came out on top because I didn't own a VCR with stereo inputs until they came along.

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  16. WHISKY by multipartmixed · · Score: 2, Informative

    I think you meant Whisky Tango Foxtrot

    For Reference:

    Alpha Bravo Charlie Delta
    Echo Foxtrot Golf Hotel
    India Juliet Kilo Lima
    Mike November Oscar Papa
    Quebec Romeo Sierra Tango
    Uniform Victor Whisky X-ray Zulu

    --

    Do daemons dream of electric sleep()?
    1. Re:WHISKY by multipartmixed · · Score: 2, Funny

      Whoops

      At least you can tell I didn't cut'n'paste it. I just forgot the alphabet. LOL.

      --

      Do daemons dream of electric sleep()?
  17. Choice of PVR by Baseclass · · Score: 2, Interesting
    I'm surprized that here on Slashdot (the epitome of geekiness) more people don't use homebrew PVRs like MythTV or Freevo.

    While I may be a paranoid tinfoil hat wearing nut who doesn't want Tivo knowing what I watch and rewind, my reasoning is dictated more by the fact that I like to customize my box, add functionality, watch videos I download, and freely distribute content to every PC in my house.

    The WAF (wife approval factor) is quite high, and it's definitely a hit with the kids. Add the fact that I've learned way more about Linux in the past year than I did over the past 6 years as a casual user and I consider the project a huge success.

    --
    ^^vv<><>BA