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USPS Service Kiosks Taking Pictures of Customers

NW writes "According to FOIA documents obtained by EPIC new Postal Service self-service postage machines take portrait-style photographs of customers and retain them for 30 days." IBM is the contractor behind the kiosks. Note that the kiosk is supposed to not complete the transaction if it determines the photograph has been compromised, so simply covering the camera is unlikely to work. As the cost of cameras and digital storage approaches zero, is it inevitable that every machine you interact with will take your photograph and store it?

42 of 650 comments (clear)

  1. Fun ideas... by M3rk1n_Muffl3y · · Score: 5, Funny

    How about wearing GWB rubber mask? or even Nixon for that matter.

    Return of the ex-presidents.

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    1. Re:Fun ideas... by Anonymous Coward · · Score: 5, Funny

      Yeah, wearing a President's mask into a federal building seems like a good idea.

      What could possibly go wrong?

    2. Re:Fun ideas... by Fallen+Kell · · Score: 4, Funny

      That is what I first though when I saw this. Better still, hold up a photo of Ben Franklin since he was the first Post Master as well as a stouch proponent for privacy.

      --
      We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
  2. Oh no by Anonymous Coward · · Score: 5, Insightful

    Now let's all overreact as if there aren't cameras watching you in almost every store these days.

    1. Re:Oh no by Theseus192 · · Score: 3, Insightful

      That's a private company conducting surveillance. Substantially different from the government doing it.

      --
      If stupidity got us into this mess, then why can't it get us out? - Will Rogers
    2. Re:Oh no by hunterx11 · · Score: 5, Insightful

      Yes, but the camera in the store doesn't know your home address.

      --
      English is easier said than done.
    3. Re:Oh no by You+Been+Rob-ed! · · Score: 4, Informative

      I'm in the mailing business (I don't work for USPS) and I've read the relevant law. The reason FedEx et al. get away with delivering your letter is that the law makes an exception for guarenteed short time delivery. If your neighbor and you have a mutual friend across town, and you give your neighbor 25 cents to give your mutual friend a note the next time your neighbor sees your mutual friend, you've both committed a felony. That's the way the law is written. Essentially any "letter" that USPS can carry that doesn't require guarenteed delivery within two days is illegal for anyone else to carry for pay.

      --
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  3. Not just for sex anymore... by skaffen42 · · Score: 3, Funny

    So does this mean that a paper bag over the head is not just for sex anymore?

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    People couldn't type. We realized: Death would eventually take care of this.
    1. Re:Not just for sex anymore... by ideatrack · · Score: 4, Funny

      Terrance: Oh Celine Dion, what have you done? I was going to make us a family again, but now you've slept with Ugly Bob.
      Celine Dion: What do you mean? Why are you calling him Ugly Bob?
      Phillip: Because that's his name you stupid bitch.
      Celine Dion: You told me your name was Handsome Bob.
      Terrance: Look at him Celine Dion.
      Phillip: Behold, his horrible face.
      Celine Dion: Oh my God, he's heinously ugly, and I am pregnant with his child.
      Terrance: What? Noooooo.
      Celine Dion: I'm going to have a freak-baby.
      Phillip: Oh, the humanity.

    2. Re:Not just for sex anymore... by skaffen42 · · Score: 3, Funny

      Damn. I thought I'd turned the webcam off...

      :)

      --
      People couldn't type. We realized: Death would eventually take care of this.
  4. Finally... by alienmole · · Score: 5, Funny

    A privacy issue my g/f will care about. She hates having her photo taken!

  5. Comment removed by account_deleted · · Score: 5, Funny

    Comment removed based on user account deletion

  6. hotornot by donaldgelman · · Score: 5, Funny

    Clearly this is simply because USPS wants to make their own version of hotornot

  7. This would be ok if... by Ingolfke · · Score: 5, Funny

    The stamps were printed with my portrait on them.

  8. Considering the pics are being stored on XP. . . by smooth+wombat · · Score: 4, Funny

    I think the 30 day storage timeframe is pretty optimistic.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  9. Talk about unnecessary invasion of privacy... by Icarus1919 · · Score: 4, Insightful

    I don't know how anyone could claim that this is a necessary invasion of privacy. Taking pictures of us while we're sending mail? How often is the mail used in incidents of terrorism? Definitely not often enough to warrant photographing anyone who tries to send a package, and making it so that the machine doesn't work if you won't let your picture be properly taken.

    Say your branch IS used for terrorist activities. Say a mail bomb, or anthrax threat. You can bet that if you're an arab you're going to be getting a visit from the FBI.

    1. Re:Talk about unnecessary invasion of privacy... by TomorrowPlusX · · Score: 5, Insightful

      Well, soon enough it will get your name too, somehow.

      As a bearded unix programmer who happens to be muslim, complete with a muslim name ( first name == first name of an at large chechen terrorist; last name == name of a 911 hijacker ) this kind of stuff makes my hackles stand up.

      I happen to be white (not arab), and american born; but nonetheless I was raised with a love for this country and its freedoms by a father who also is bearded and muslim ( and happens to have the *most* common muslim name, Mohamad ).

      I know many arabs who love this country and live here. We ( and by we I mean people with "funny" names, beards, etc ) are always put in the random search line in airports, given extra scrutiny at border crossings, etc. Etc. Etc. Etc.

      Frankly, I don't really care about the camera in the USPS box. I live in DC, I can't walk a block without being seen by probably half a dozen cameras.

      But this is yet another straw. People like me feel it earlier, but we're all losing our freedom here.

      Perhaps it's time to take off; but where else is any better? I get the impression these days that the only place you can actually be *free* is in a 3rd world country that doesn't have its shit together well enough to properly monitor its citizens. But do you really want to live in such a place?

      I guess the answer is "Anywhere in Europe". Sure you won't be any more free, but at least you'll have healthcare and good mass transit. In america we're getting the shaft six ways to sunday, and we don't even have a good society as an excuse.

      Forgive my rambling, but this stuff grates on me.

      --

      lorem ipsum, dolor sit amet
  10. Its to act as a deterrent by havaloc · · Score: 3, Insightful

    When you use these machines, you no longer have to wait in line and goto the counter to mail anything that weighs over 16oz; you can mail items up to 70lbs without ever having to see a postal clerk. I suspect its to keep people from mailing things that they shouldn't.

  11. I'm on the fence by Schezar · · Score: 5, Insightful

    I'm unsure how I feel about this. On one hand, I value my privacy, and I dislike such intrusions.

    On the other hand, I value the freedom of public places, and the freedom to take pictures of whatever you wish.

    It boils down to an argument I had with a friend of mine a while back. We were in a public place, and a third party took a picture of him. He became furious, and demanded that the person take no more picture, nor distribute the one he had already taken. (The third party was not known to either of us; he wasn't just some stranger)

    Now, I calmly explained to my friend that, since he was in a public place, he had no reasonable expectation of privacy, and that the other person could indeed take his picture whether he liked it or not. I cited prior cases and current laws regarding such things. (I'd recently done research for a class on just that topic.)

    He became even more angry. "I don't care about his rights. He has a right to be an asshole, but that doesn't mean he should be! I don't want my picture taken!"

    The guy took his picture again for good measure (nice shot of an angry face), and we all walked away chuckling.

    To further muddy the waters, consider that digital photography, like p2p applications and globalization, is fast-growing and un-stoppable. There's no magical way to prevent someone from taking your picture. In the end, your picture can be taken whether you like it or not, and there's nothing you can do about it.

    I don't believe that people have a right to privacy, but I do believe that people have a right to protect their privacy as best they can within the confines of reasonable law.

    My friend, for example, could avoid public places and close his curtains, but he could not assault photographers.

    Public places are just that: public. Whether you like it or not, people can see and record your actions.

    Then again, this isn't just a person: it's a government entity. Should corporations/governments have the same rights as individual people? What if this were a private company, instead of the USPS? Would that make the issue any different?

    What if it was just some guy standing near USPS boxes taking pictures of people?

    It's a complicated issue with no simple answers.

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    GeekNights!
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  12. Simple Logic by amigoro · · Score: 5, Insightful
    Simple logic
    1. The terrorists hate us because we have freedom
    2. Let's get rid of our freedoms
    3. The terrorists will leave us alone.

      Moderate this comment
      Negative: Offtopic Flamebait Troll Redundant
      Positive: Insightful Interesting Informative Funny

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    1. Re:Simple Logic by ratamacue · · Score: 3, Insightful

      It's not even that complicated.

      1. A crisis exists
      2. Let's exploit this crisis for the benefit of the ruling class

      Nothing new here. Government has been exploiting crises for its own benefit since the beginning of time.

  13. Re:Remember to say "Cheese" by Icarus1919 · · Score: 5, Insightful

    I am sick of people saying that any honest type of person wouldn't mind . Just because I'm an honest person doesn't mean I want pictures of every little thing I do kept by the government.

    Say, you're an honest person, right? You wouldn't mind if the government kept logs of all your telephone conversations, would you? Or how about if they PUBLISHED the logs? I mean, you're honest and all, what do you have to hide? Say, since you're an honest person, would you mind if we put a bug on you and kept ALL your conversations?

    This is not an example of a strawman fallacy, I'm simply showing how far this "you shouldn't mind it if you're not doing anything wrong" backward thinking can be taken.

    I say that BECAUSE I'm an honest person, I don't want the government taking pictures of me when I send a package.

  14. Re:Also by garcia · · Score: 5, Insightful

    Even if you stand in line at a post office, there is a camera trained right on your face at the counter. This happens at practically every bank and government institute already. Nothing new here except a new tool for law enforcement.
    Of course if you're into mail fraud or anthrax then this just might affect you, sorry.


    I am supposed to tolerate something just because it's already been done? Thanks but no thanks. Just because we have been taught that we have no privacy in public doesn't mean we should have cameras trained on us at every turn.

    Soon the cameras will be inside your house but it will be ok because they are everywhere else.

  15. The Cost of Convenience by handy_vandal · · Score: 4, Funny

    As the cost of cameras and digital storage approaches zero, is it inevitable that every machine you interact with will take your photograph and store it?

    Yes, it is inevitable. Dammit.

    Thank God the cost of anal probes and specimen storage is not approaching zero.

    - kgj

    --
    -kgj
  16. Re:MOD PARENT UP by squiggleslash · · Score: 4, Interesting
    I don't think many people are consciously aware that the CCTV systems in stores are generally recorded. Yes, on a technical level, they probably know, but it's not something they think about. The mental picture most of us have seeing a CCTV camera is of a bank of monitors somewhere in the building being watched by a security guard.

    As far as the ATM example goes, that's different. We know that the ATM is taking pictures to protect us. It's the bank's security system implemented on our behalf. It means if someone steals our card and uses it, there's a greater chance of catching the culprit.

    The Post Office situation is a little bit wierd. We've never had a system that guarantees a picture of the sender will be associated with a particular bit of mail, still more that the sender would be unaware of this. It has implications, good and bad. It's a little disconcerting the implementers were so secretive about it that it required a FOIA request to get the information.

    --
    You are not alone. This is not normal. None of this is normal.
  17. Re:Answer by Aneurysm9 · · Score: 3, Insightful

    No, don't you realize that it's left-wing drivel because the poster fancies himself as some sort of paragon of right-wing virtue and, since he disagrees with something he seems to have read into the commentary, it must be left-wing drivel.

    --
    There was Cowboy Neal at the wheel of a bus to never-ever land.
  18. It's not a stamp machine, it's a post office by JohnQPublic · · Score: 4, Informative

    The kiosks in question aren't stamp machines (which have been around for 40 years or more), but a complete self-service post office. You can buy postage, mail letters, mail small packages, etc. It takes credit cards, paper currency and coins.

    In other words, it *is* a lot like an ATM.

    1. Re:It's not a stamp machine, it's a post office by Waffle+Iron · · Score: 5, Funny
      The kiosks in question aren't stamp machines (which have been around for 40 years or more), but a complete self-service post office.

      The cameras were originally included to solve one of the hardest technological problems with faithfully implementing a mechanical post office. It's necessary for the machine to recognize when the line of waiting customers has filled the entire lobby and is just starting to snake out the front door. That's the precise time that the machines need to pop up the cardboard "Closed" sign on all but one of their stations.

  19. Yay! by Alioth · · Score: 4, Interesting

    I worked on the software (the retail bit of it, not the bit that takes photographs - when I was on the project, that bit wasn't even there) for this piece of kit.

    We had some great fun with the coin machine. We had bags of coins plus the coin/bill acceptor for testing. When work had been going on too long, I used to like emptying the acceptor of everything but pennies, then buying a 1c stamp with a $20 bill. The thing went off like a machine gun firing out pennies, it was friggin' cool.

    It also did a bit of a Las Vegas style jackpot dispense with all of them full - in change it could give (IIRC, it was 1998 when I worked on the software for the pilot) quarters, nickels, pennies and Susan B dollars. (It didn't dispense dimes. I was told because dime dispensing is unreliable, and the machine tended to choke on them). Again, 1c stamp with a $20 bill, and Ker-ching - it simultaneously fired coins from all four coin stores.

    At least I worked out what to do with surfeit pennies - instead of keeping them in a jar or bagging them up and paying one of those machines to count them, you can spend 1c coins in the postal vending machines (or could when I was working on them). Great way of getting rid of your shrapnel.

    BTW: Whenever you take a package to a post office, if it's got IBM kit, you're using my code. I wrote the scale driver (amongst other things).

  20. Re:Answer by squiggleslash · · Score: 3, Insightful
    It's the guys on the left with their bigger government/control everything mentality who should be happy about this.
    No, this is one of those artificial left/right divides that has no roots in reality but libertarian rightists repeat ad-nausium to try to pretend there's some kind of moral high ground in helping the religious nuts and states-righters gain power.

    The left generally keeps out of people's private lives, but has a record of getting more involved in limiting the rights of organizations - businesses, etc. The right generally does have a record of interfering in people's private lives, proposing laws on sex, on what you do with your bodies, proposing funding for imposing a set of beliefs on people, etc, but is more liberal when it comes to the rights of organizations (except trade unions, they *hate* trade unions.)

    When the left talks about systems to enlarge government, it tends to do so about replacing corrupt private groups with accountable public bodies (it may be flawed in doing so, but that's the mentality), rarely about making individuals change their private behaviour. When the right talks about systems to enlarge government, it tends to talk about more draconian penalties for breaking laws, about passing morality laws, and about making security more intrusive and bureaucratic.

    When most on the left talk about reducing government, they talk about giving individuals rights. When the right in America talks about reducing government, they usually talk about giving regional bodies such as the States more rights, simply transfering rights from one government to another, in some cases giving those governments more extreme rights than the national government had. The perfect government for a left winger provides social security (pensions, welfare, possibly healthcare), a public, accountable, infrastructure, and some semblance of security and law and order, on a national or international level. The perfect government for the right provides military security on a national level, and draconian neo-fascist religion-imposing governments on a State level. I know which I'd prefer.

    And yes, I'm aware there are those on the left who occasionally stray in to the territory of the right, but there equal numbers who do vice versa.

    Always amuses me to hear right wingers pretend to be "pro-liberty". Kind of like the Confederate States didn't go to war over slavery, oh no, they were "pro-States Rights". No they *@$%ing weren't, they were panicing because a law they'd imposed on free states forcing free states to return escaped slaves was about to be overturned, a probable harbringer for an eventual end to slavery. What the hell was "pro-States Rights" about that?

    --
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  21. A better arguement by FreeLinux · · Score: 4, Insightful

    The "I'm an honest person so, I don't care" argument is very old and most analogies, such as yours, are lost on such people. The best analogy I have heard so far is much simpler.

    Ask them how they would feel if they were sitting in a restaurant and someone at the next table was staring directly at them the entire time. Most people find this very disconcerting and sometimes react with great hostility. That is how I feel when someone, the government or otherwise, is constantly recording my activities no matter where I go. I don't have to be hiding something to not like being stared at.

    When presented with this scenario, most people begin to understand and are less likely to present the "I'm an honest person" retort.

  22. Re:Also by gcaseye6677 · · Score: 4, Informative

    There is a clear distinction between public and private space. In public, the government can put up cameras because it is a public space and there is no reasonable expectation of privacy. In private space, only the property owner or a person designated by the owner can put up a camera. They are well within their rights to do this, provided they don't put a camera in an area where an individual would have a reasonable expectation of privacy, such as a restroom stall. The police cannot put a camera in a private space, or aim a camera into a private space, without a warrant. I realize you value your privacy, but keep in mind that public places are by definition not private, and that the government won't be putting cameras in private spaces anytime soon, as it would pretty much require the constitution to be gutted first.

  23. Don't Accept Cash ... Where is The Outrage? by Ron+Bennett · · Score: 3, Insightful

    The kiosks don't accept cash ... I'd expect more of an outrage over that than there is a camera(s) in the machine storing pictures.

    The camera part is pretty obvious and easily spotted - it's a silver colored square that's difficult to miss. Contrast this with pinhole cameras that are often well hidden and difficult to spot - pinhole cameras are sometimes used in conjunction with a traditional camera(s) in ATMs, etc. I wouldn't be surprised if there is more than one camera aimed at/inside some of those kiosks.

    Ron Bennett

  24. has to be KNOWN to be a deterrent by bobalu · · Score: 4, Insightful

    As Dr. Strangelove said, it's not a deterrent IF YOU KEEP IT SECRET.

    --
    The revolution will NOT be televised.
  25. Re:Also by jpsst34 · · Score: 4, Funny

    "Suck my dick!" --Ron Jeremy

    --
    How are you going to keep them down on the farm once they've seen Karl Hungus?
  26. so what's new? by bpuli · · Score: 3, Insightful

    wherever you go - malls, stores, gas stations you are being continually monitored and recorded. you have no idea how long they keep your face on file. what's all the cribbing about? get over it - the US is probably the only place wherever people talk the most about privacy and end up having the least!

    --
    BP http://www.card-central.com
  27. Disclosed at introduction and touted as a feature by briantf · · Score: 4, Interesting

    When those kiosks went in to the local Post Office, they had a greeter who explained their function and features. It was explicity part of the "script" that the transaction was accompanied by a photograph for security purposes.


    Seems to me someone needs some PayPal donations to subsidize their fight for your freedom so they announced this as an FOIA issue. Oh, what do you know, donations are the first item on their main page!

  28. Fooling the Camera? by bigbensheldo · · Score: 3, Interesting

    How does the camera figure out whether the picture has been "compromised." Is this just as simple as determing the alpha value of the snapped photo to see if you put your hat over the lens? Could there be a locator behind you on the wall that the camera looks for to make sure it isn't compromised? If not, why not hold up a magazine picture or almost anything that has some contrast with different shaped objects and such. Maybe they have a running video that only saves the frames when you run the transaction. That way it could constantly process the images and if something funny starts happening. Like a major image change from a parking lot to the cover of Seventeen being held in front of it (not that the Tween crowd uses stamps, that's saved for old South Koreans), the camera could lock the kiosk for a certain period of time. It might stop a fast moving fat person (they could roll) from buying stamps. No more renewing your subscriptions to Pie of the Month Club.

  29. Re:Also by keraneuology · · Score: 4, Insightful
    Boy people love [Ben Franklin's quote on liberty/security] don't they. You know just because someone said something witty doesn't make it the truth. He was a person, people make mistakes, isn't it possible that he was wrong

    It is a philosophical quote: a political mindset. Marx had many quotes that are wrong in the frame of capitalism and Adam Smith generated many quotes that are contrary to a planned economy. Were they right or wrong? That depends on your own sociopolitical/economic concepts and goals.

    For a truly free state the Ben Franklin was right on, but many (most?) people these days don't _want_ a truly free state: consider the millions of people who consider a prohibition of random searches and seizures to be a quaint idea that is little more than an idealistic suggestion. No less a figure than Abraham Lincoln considered the Constitution to be a rough guideline that could be suspended at will by a single individual (refer to his elimination of habeas corpus). Was that justified and necessary? Those who were thrown in jail without reason would probably say no, but everybody else had to decide for themselves.

    So are those willing to sacrifice liberty for security undeserving of either? Personally I say that Ben was right smack spot on. But then again I don't believe in entitlements.

    --
    If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
  30. Re:No such word by Proteus · · Score: 5, Funny

    stouch (adj.) So staunch, it hurts.

    --
    We may not imagine how our lives could be more frustrating and complex—but Congress can. – Cullen Hightower
  31. Some people in positions of power want more power by Scrameustache · · Score: 4, Insightful

    the government won't be putting cameras in private spaces anytime soon

    Not, but I'm sure it is a very Patriotic Act to gain remote controll of your web cam.
    And to monitor your power usage (hey, you might be trying to grow some of that evil hydroponic devil weed).

    And when there's a camera on every street light looking at liscense plates (gotta catch those red light burning bandits), it's gonna be a breeze to track your car... right to the mall, where every store front tracks your unique compilation of RFID tags and cameras from every angle watch your every move.

    Each of these things, by themselves, aren't a big deal, right? So there's no reason (aside from tin-foilliness) to object to any of these small, incremental erosions of privacy, right?

    Baby steps... baby steps.

    --

    You can't take the sky from me...

  32. Sure way to get your picture noticed: by MrNiceguy_KS · · Score: 4, Funny
    Wear a gas mask while mailing packages.

    Back in college, I had a gas mask I had picked up at an army surplus store. You have no idea how much fun you can have walking around in public wearing a gas mask. I think the best was when I walked up to the Information desk at a book store and asked if they had any books on paranoia.

    --
    Redundancy is good And also good.