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New Apple IT Pro Section

aqsalter writes "Apple has finally created a new section for information from an IT Professionals viewpoint, with articles about all the good stuff. Previously Apple shied away from having any obvious IT focus, but it seems Apple are acknowledging their influence in the IT sphere, with two high-profile HPC clusters and enterprise class tools for managing open source technologies."

23 of 178 comments (clear)

  1. About time! by Junior+J.+Junior+III · · Score: 3, Insightful

    This is really long overdue. Apple has been an force for innovation in the desktop market since its inception, but they've never been taken all that seriously in the enterprise-class server market until recently. This shows that Apple really does want to be taken seriously.

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  2. Nobody ever reads the article... by IO+ERROR · · Score: 4, Informative
    Since you probably didn't RTFA, here's some more good stuff:

    Security Guide for OS X - by the U.S. National Security Agency
    Email virus protection - setup SpamAssassin, ClamAV and Amavisd-new with Postfix on OS X
    Linux Magazine gives OS X five penguins

    The nice thing about this site, as a developer, is that everything I was looking for regarding OS X is all here. Tools, manuals, FAQs, discussion boards, you name it, it's here.

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  3. Another useful site... by Anonymous Coward · · Score: 4, Informative

    A good site for managing OS X servers that seems to be getting better all the time is http://www.afp548.com/. I'm not affiliated with them btw, but it's worth checking out if this is your business.

  4. If you have a hammer ... by Anonymous Coward · · Score: 5, Insightful

    every problem is a nail.

    Historically, Apple had its own operating system(s) developed in-house. Creating enterprise systems would have been a huge extra burden for them. Now, their os is basically _nix. Existing enterprise systems can be easily integrated with Apple's stuff.

    Bottom line: Apple can more easily do this now and so they are doing it.

  5. I hear they're coming out with a new product... by bloggins02 · · Score: 5, Funny

    iT :)

  6. But will they be less secritive? by jellomizer · · Score: 3, Insightful
    While I admit Apple makes quality products and IT could really use systems of that quality. But the primary problems preventing costomers to switch to Apple are the following...
    1. Vendor Lock in: When you switch to Apple for an IT strategy you will be stuck with it. And switching to an other platform is expensive. Sure right now Apple is making good quality products but down the line some other platform may exceed the quality in a large scale. Much like the Macs of the Early to Mid 90s where the Classic OS while once was top of the line started to be come antiquated, and just couldn't adapt to today needs weel. You buy the Apple Computer most likely you will be using OS X (Yea Yea you can use Linux but there is a lot of stuff not proven to work on PPC), so in the future when Apple sucks again you will be faced with a daunting upgrade task. This is the reason why Microsoft is so big, and the reason why Linux is so strong. With Windows and Linux you can buy whatever hardware and still keep the same software, reducing the risk of needing a major upgrade. With apple you are stuck with apple.
    2. Only Apple knows what the future holds:Apple loves to make the big press release and get all the people drooling at their new product. Companies want to be able to plan for things usually a year in advance. So if there is going to be a 5 ghz G5 coming out within a year or so they want to know that so they can budget the upgrade or wait an other year.
    3. Short life cycles: Wow those G4 Powermacs didn't last long. And when their supplies run out that is the end of them other then buying them used on ebay. Some companies may not need to have the best of the best. They often want to extend there system life to 4-10 years between upgrades. We need to be able to get parts for these system when they break, and not just extra harddrive spare Processors, motherboards, video cards. Basically all the stuff to make a Mac by itself.

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    1. Re:But will they be less secritive? by njfuzzy · · Score: 4, Insightful
      G4 PowerMacs didn't last long?!

      They went from 350 MHz in 1999, to dual 1.42 in 2003. Honestly, most Mac users think that was too long, not too short.

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    2. Re:But will they be less secritive? by TomorrowPlusX · · Score: 4, Informative

      I agree with you on everything except the short life cycles. We have a number of 1999/2000 era g4 powermacs running OS 10.2/3 happily running Illustrator CS, Photoshop CS and Quark 6.

      These machines are slow by todays standards, but they *work*, and reliably. The only upgrades they've seen are extra memory and firewire hard disks.

      This is a lot more than I can say about any of the > 3 year old PCs at my office. Some of those machines can barely boot XP, much less run office effectively.

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    3. Re:But will they be less secritive? by sootman · · Score: 3, Insightful

      "Vendor Lock in: When you switch to Apple for an IT strategy you will be stuck with it."

      How is this different from *anyone* else? You think my company can easily migrate away from our combination of AD, Notes, Outlook, and EMC? At least Apple's products are, for the most part, based on open-source products, so you could go from OS X to any other *nix pretty easily. Apple may be no better than anyone else, but they're certainly no worse. To claim otherwise is absurd.

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    4. Re:But will they be less secritive? by alc6379 · · Score: 3, Insightful
      That's not what is meant by short life cycles. I've got a (circa 1989) Mac IIci with a 40mhz 68040 processor, 48MB RAM, and a 2GB hard drive. It's chugging along happily; does that mean it's got a really, really long life cycle?

      No.

      Long life cycles mean that there will be parts and support available from the OEM. I don't want to buy an expensive server and find out that next year I won't be able to replace a motherboard/cpu on it because the new G6 is out, and they don't make the G5's anymore.

      The actual life of a system can far extend the life cycle of a machine. I could well go on for another 5+ years with my 15 year old IIci, but that's not to say I can go to Apple for a motherboard replacement in 2010 when the thing finally dies on me.

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    5. Re:But will they be less secritive? by larkost · · Score: 3, Interesting

      1. Windows isn't a vendor lock in? And with the exception of some binary-only ODBC drivers I really haven't run into much that dosenot compile on PPC for linux and OpenBSD/NetBSD (not to mention Darwin). The problems are comparable to the myrid of problems when you start to look over the different linux distro's out there.

      Apple has always made it a point to be interoperable with as much as they can, so you are not really "locked in" to a single platform like Windows tries to do. Apple computers have read PC disks for well over a decade, and PC's still don't read Mac disks. Who is locking you in?

      Apple's major software has always been cross-platform: AppleWorks, QuickTime, WebObjects, iTunes (ok, a subset of QuickTime). And they tend to use standards far more than Microsoft (thus mitigating lock-in).

      2. Care to tell me what will be coming out from Dell in 6 months? Can you give me their price-list? Or are you talking about the features of Longhorn... or it's ship date? How useful is that information when you know it is not going to be remotely close to true.

      People expect things out of Apple that they don't expect out of other companies (or fool themselves into thinking they are getting).

      3. The G4's were out for a while... Apple just moved the marketing name to G5 now. There were several different versions of the G4 processor in there. Just like there is a long list of very different processors that bear the Pentium 4 name... that too is simply a marketing name (and also don't fit in the same [processor sockets/slots).

      If you are talking about service hardware, Apple has a service department that keeps on-hand hardware for a long time. While working for a repair shop I was always amazed at the old stuff that we could get. It cost a lot... but if you need it it is there.

      And lets be honest. Do you think that a 4 year old Dell motherboard is more easily replaced than an Apple board? It is just as specific. The hard drives, memory, and processors (look at the Mac upgrade market) and all just as available (since they are mostly the same parts). And the graphics cards may have a smaller selection, but they are readily available.

      The 4-10 years between upgrades is going to make Mac's much more valuable... they tend to last better than PC's (both from a usability and a durability standpoint). Just look at schools for that, they are using ancient Apple hardware next to brand new PC hardware... guess which gets more maintenance calls?

      The real reason that IT has not made the switch is inertia. The people in IT have their certifications from Microsoft... that is why they got the job. They don't know anything about maintain an Apple computer, and it would be work to educate themselves. So even if the results would be better, they don't feel the need to do so, and have some incentive to try and prevent it.

  7. Re:Better check their links by DarkBlack · · Score: 4, Informative

    Here's the Security guide for OS X. It looks like they've revised it since they first listed it.

  8. Re:Why does everybody love Apply for HPC? by beelsebob · · Score: 4, Informative

    Actually the Virginia tech cluster cost WAY less than any of the other clusters of similar speed - a mere $5,000,000 compared to $380,000,000 for similar speed clusters made from x86 boxen. The G5 is a stonking chip - especially for what these guys want to do - lots of floating point work.

  9. Catastrophe Might Wake Up IT. by Spencerian · · Score: 4, Insightful

    Die-hard views in IT about Apple products may change, as did many ways we do things post-September 11, when (not if) a major computer security catastrophe occurs which could render many Windows operating systems inoperable. It's bound to happen--the laws of chaos and Murphy's Law dictate that something with order will be occasionally paired with disorder.

    IT hasn't had that wake-up call yet. History has shown that lack of diversification leads to fatal results. Having only one way of doing things, or in this case, only one choice in handling services, causes a backlash when elements of the systems are put to test.

    I've been an IT professional specializing in Apple products for over 12 years now. Despite the advances (administratively and competitively) that Apple and other companies have done in providing alternatives that work as well or better than the mainstream products, many IT pros still have NO FSCKING CLUE about the alternatives. They aren't TRAINED to think about alternatives, but only to do what they can with what they have.

    They may be a time where one of the many serious vulnerabilties found in Windows is fully and dangerously exploited, leading to failures of various sorts throughout the country and the world. Data is lost. Networks paralyzed. And all through such a time, computers running operating systems that are much more resistant or immune to these issues will aid in keeping our businesses working despite ourselves and our industry's lack of vision.

    It was a lack of imagination that led to the some of the world's notable disasters like the Titanic, the recent tsunamis, the Apollo 1, Shuttle Challenger and Columbia tragedies, the Macerena and Anna Nicole Smith. Someone in the IT world has to wake up and see that putting all the eggs in a basket may be cheaper, but that it is still one basket.

    I try to educate and never preach about the use and capabilities of Apple products, and I'm sure others try with Linux and other operating systems. I hope a site like this, sanctioned by Apple itself, adds a bit more professionalism to the mix of offerings.

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  10. Welcome Apple by p0 · · Score: 3, Funny

    Dear Apple,

    Welcome to the field of Information Technology. Heh.

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  11. Re:Nice :) by Anonymous Coward · · Score: 5, Insightful
    Great idea! Cause there's nothing IT admins love more than being told how to do their job!

    Maybe they don't love being told how to do their jobs, but they sure as hell love creating job security by standardizing us all on machines that require near constant attention.

    I love when our IT guys try to tell us things like "Macs can't network", "Macs can't use the internet", and my personal favorite... "Apple is going out of business".

    Maybe instead of being told how to do their jobs, they should take it upon themselves to learn how to do their jobs.

  12. Shame by (shea48) · · Score: 4, Insightful

    I have supported Apple products for years and have always had problems with the quality and amount of documentation Apple creates. Just for curiosity I went to the new section http://www.apple.com/itpro/ and clicked on their featured article "Integrating MacOSX and Active Directory." This page is a sales pitch. It clearly explains that OS X is capable of authenticating to AD, but offers no advice on how to set up that authentication. Next to this sales pitch are several links to the websites of enthusiast and Apple employees who have developed documentation for Apple products and features in their personal time. I think it is shameful that Apple has to link to enthusiast sites for concise documentation of their products. Apple has never done a good job of creating useful documentation. To defend Apple, the do provide a link to their 190 page PDF detailing Open Directory and it is required reading for true professionals. But for questions regarding specific issues or general questions, it can be amazingly difficult to find the information you need. I have become accustom to searching independent Mac resources before I turn to Apple for information. Hopefully, this will change with the new IT Pro focus. Shea

    1. Re:Shame by cozagada · · Score: 3, Informative

      This site is for marketing purposes. Use the support for good docs : http://www.apple.com/support The doc you are looking for should be http://images.apple.com/server/pdfs/Windows_Servic es.pdf I just LOVE apple docs, always written like stuff for dummies, not like obscure HOW TOs...

    2. Re:Shame by rns3 · · Score: 3, Informative
      I do work with OS X Server/Client (as well as Solaris and Windows Server). Of the the three, OS X Server is by far the easiest. It is as reliable as Solaris, but without the extra expenses and MUCH better management tools--by better, I mean I can get the task done quicker without having to remember arcane commands.

      As to documentation, I find that if you know where to look (and this can be said of Sun, too) there is a boat load of documentation. The place to start with OS X Server is to go to Apple.com => Support => Manuals => OS X Server Manuals for Apple's documentation. There are also a number of good enthusiasts sites, but for the corporate line, this is the place.

      I do agree that AppleScript documentation is not great, but its use on the server is better served with shell scripting.

  13. Re:One of the things that are desperately needed by AtariAmarok · · Score: 3, Insightful
    "Anyone who challenges any monopoly is a kind of a hero in my book"

    Within the Apple enclave, there is even less "freedom" than in the Microsoft world. Using the "communism" analogy, what you are doing is cheering on North Korea as compared to China.

    There is much more of a "you must use this hardware to run this software!" thing going on. You can also check with the PlayFair folks about Apple's tendencies. If you want "Competition = free market = you choose.", look to the Linux world. They bend over backwards for such "freedom": interopability, hardware flexibility, and open standards, and user participation in major developments. You don't have everything being handed down from a "Politburo" like you do with Apple and Microsoft.

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  14. Smart! by ErichTheRed · · Score: 4, Interesting

    Looks like Apple is trying to capitalize on IT departments' relative unhappiness with Windows. I actually have a Mac at home, and I think it's a great desktop machine. From an admin point of view, you can lock down anything you want, and it's stable. Of course, any advantage regarding spyware and viruses will go away once enough people start using MacOS...right now most hackers can't be bothered. One of the biggest problems we deal with is Windows patch management and virus/spyware control.

    Plus, the good thing about MacOS is that the desktop/window manager is fully mature. Recent advances in the Linux kernel really help the whole plug-and-play thing, but it seems like a unified set of desktop apps or an accepted One True Window Manager is a ways off. It's going to take a Red Hat or an IBM clamping down on feature creep and version control to make that happen.

    I wouldn't be surprised if Apple managed to sneak a few XServes in as departmental file/print servers or other low-end tasks. MacOS is very cool under the hood as well as on the surface.

  15. Re:Nice :) by gb506 · · Score: 3, Funny
    Most of the IT guys I know, who are calling the shots, are Windows only. Mention a Mac and they cringe.

    That's because the Mac would set them free - free of a job, that is...

  16. Re:One of the things that are desperately needed by thatguywhoiam · · Score: 4, Insightful
    Within the Apple enclave, there is even less "freedom" than in the Microsoft world. Using the "communism" analogy, what you are doing is cheering on North Korea as compared to China.

    That's a pretty funny analogy.

    And apt, too! Apple is just like a North Korea, except that they have fair trade (open source kernal), human rights (well-designed consistent UI), a market economy (PCI, AGP, USB, SATA, IEEE 1392, GigE), a free press (TCP/IP, OpenTalk/ZeroConf, Apache, Jabber, Kerberos, SSL).... but other than that exactly like North Korea, yes.

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