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Gartner Says it's a 2-Browser World

prostoalex writes "In its advisory to the IT managers Gartner says that even though the factors that drive the current Firefox growth are not sustainable, IT departments better get used to a two-browser world. "Concerns about security currently favor Mozilla Foundation's Firefox, but the market tide can shift if security breaches result from increased usage of Firefox", says Gartner and ZDNet adds that "Microsoft must deliver an improved version of its browser in Longhorn if it is to "determine the outcome" of the browser war.""

41 of 409 comments (clear)

  1. New & Improved by ackthpt · · Score: 5, Insightful
    "Microsoft must deliver an improved version of its browser in Longhorn if it is to "determine the outcome" of the browser war.""

    Foo.

    Improved is such a generalization, and it will be interpreted and realized in that manner. Microsoft will undoubtably continue to bundle more crap into it, tie proprietary formats to it, ignore generally accepted practices of composition (delivering their own, which break pages on rival browsers, a la the Opera Bork-Bork-Bork fiasco), uselessly incorporate it into all their product lines (regarless if it makes any sense, i.e. XBox 3, all games played through a browser) and continue with the practice of patenting and copyrighting everything they can think of to fend off competition.

    We've seen all this before.

    "isn't that another tentacle around your throat?"
    "yes, but it's an improved tentacle and i'm certain i feel better about it than the last one."

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:New & Improved by niksoft · · Score: 1, Insightful

      Programming for Windows must be a crime in the first place, and getting paid to do it does not make it any more right, its just wrong. As to the .Net junk, well, i will repeat it again, microsofts .net platform is junk, the only improved language in .net is VB, the rest inhale vigorously in an upward and outward motion somewhat convulsively. .net from the beginning was another one of microsofts attemts to dominate the proprietary software developement market, and again breaking the standards, as they did in so many other areas. Those closed-scource, proprietary compilers are so bloated that they might even outbloat windows itself. The .net platform programmers are still probably ashamed of admitting the fact that they had a hand in the project to any hacker that they might know or see...

  2. No surprise ... by chris09876 · · Score: 5, Insightful

    I don't think this article said anything useful. Clearly MS has to offer at least something if they want to remain in the browser market. It's taking time, but Firefox is gaining more and more ground.

    It's not a bad thing if Microsoft wants to innovate with their web browser - more competition is a good thing. It will make everyone's internet experience better. Having two competing browsers is definitely a better playing field than just one monopolistic browser.

    1. Re:No surprise ... by Citizen+of+Earth · · Score: 3, Insightful

      I don't think this article said anything useful.

      I think it's an important message that a Microsoft kiss-ass is acknowledging the existence of a competitor.

      GARTNER == RENTRAG

    2. Re:No surprise ... by RealAlaskan · · Score: 5, Insightful
      I don't think this article said anything useful.

      It was a Gartner article. Have they ever said anything useful? Clueless articles for clueless dweebs who are looking for CYA material.

    3. Re:No surprise ... by Detritus · · Score: 4, Insightful

      Gartner has a long history of telling people what they want to hear, so that people can provide external justification for their IT plans. Any relationship to reality is purely coincidental.

      --
      Mea navis aericumbens anguillis abundat
    4. Re:No surprise ... by gad_zuki! · · Score: 2, Insightful

      Pray tell, what is wrong with CYA?

      Now you have an established and respected source (at least to those who are in charge) pretty much putting every IT department in the world in the position of, "Code only for IE and you ass is on the line." When the higher ups find out they are losing 7-10% of their customers because of that active-x plug-in or non-standard html/javascript the CIO and the gang can't plea ignorance anymore. This is good for standards.

  3. Determine the OUTCOME?! by the_skywise · · Score: 4, Insightful

    What, so if Longhorn has a super cool browser the browser wars are "over" and MS won?

    This is a "war" that isn't going away. Ever. (Well... until something supercedes browsers)

    1. Re:Determine the OUTCOME?! by Asprin · · Score: 2, Insightful


      Yeah, I thought that was interesting, too.

      This isn't ever going to be "over" because even if Goodger and his band of merry maintainers get ticked off and give up, the code is still out there, and it's still open source! Anyone and everyone willing to comply with the license has the freedom to fork their own version and do their own thing with it.

      In a very real sense, that's Microsoft's biggest obstacle here - the fact that there is no controlling entity to buy off/defeat/take over/etc, because open source projects don't stop until **everyone** decides it's not worth pursuing anymore.

      --
      "Lawyers are for sucks."
      - Doug McKenzie
    2. Re:Determine the OUTCOME?! by Golias · · Score: 3, Insightful

      Why should Joe Average - who uses Longhorn - switch to Firefox when he already has a 'super cool browser' right on his desktop?

      He shouldn't.

      Firefox exists because the horrible nature of IE has created a demand for it. IE5 was just barely good enough to drive Netscape Navigator into oblivion when bundled with Windows. IE6 made some marginal improvements, but also introduces a whole new set of problems.

      The fact is that most people were simply not very happy with any browser prior to the Phoenix/Firebird/Firefox fork from the Mozilla project. IE won the for-profit "browser war" by sucking slightly less than anything else out there at the time, and has stagnated since then.

      Now users of all platforms have access to an outstanding web browser (if butt-ugly... getting better-looking lately, but still not the belle of the ball.)

      Apple has made another browser for OS X using an open-source base which also spanks IE in every conceivable way, so we Mac Bigots actually have two great "free" browsers to choose from.

      I've never bought into all that "Cathedral vs. Bazaar" propaganda, but the fact that the closed-source model ended up as a fight between Netscape Navigator & IE while the open-source world gave birth to Firefox and Safari makes a compelling case that maybe a million monkeys at a million typewriters really can produce Shakespeare in the time it takes David E. Kelly to produce another crappy lawyer show.

      --

      Information wants to be anthropomorphized.

    3. Re:Determine the OUTCOME?! by alext · · Score: 2, Insightful

      Yes. Very interesting that such a dumb statement wasn't caught by Gartner in review, isn't it? It's almost in O'Gara/Enderle/Didio territory - one hopes not for similar reasons.

      (The point is of course that any new OS is adopted gradually, so the suggestion that MS's position can be improved via the channel of Longhorn is ludicrous).

  4. 2 browsers? by Entouchable · · Score: 5, Insightful

    consider ways to manage browser coexistence because that is the most likely long-term outcome:

    Maybe 2 browser engines world.. But with AOL Browser coming out (who has its own userbase already) And Netscape 8, and continued development on firefox, and IE, and continued development on opera, two browsers seems like a bit of a stretch, two major browsers even seems like a stretch in the not so distant future..

    1. Re:2 browsers? by MightyMartian · · Score: 5, Insightful

      Which, to me, is the perfect outcome. Even just two browsers isn't the optimal result of all of this. I think having four or five major browsers out there is going to encourage them all to stick to basic standards.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
  5. as the de facto sysadmin of my family... by spoonyfork · · Score: 5, Insightful

    As the de facto sysadmin of my family it's a one browser world (regardless of platform). There are only so many spyware/adware/malware removal sessions on Windows that I can do in my life.

    --
    Speak truth to power.
  6. Bah, just a sound bite by Xpilot · · Score: 2, Insightful

    If you want the hare-brained opinions of the analysts doing magic 8-ball predictions at Gartner you gotta buy their document. Wonderful. Who listens go Gartner anyway? It's opinion is no better than Slasdot's. I bet if you dressed up the average trolling Slashdotter in a suit and have him work for Gartner selling comments, PHB's would still believe it because it came from a guy in a suit.

    --
    "Backups are for wimps. Real men upload their data to an FTP site and have everyone else mirror it." -- Linus Torvalds
  7. Not Longhorn by The+Bungi · · Score: 1, Insightful
    The "hardened" (as it were) version of IE that is currently shipping with XP SP2 is leagues ahead of the stock patched IE6. This is really what FF is going against right now.

    In reality though, as long as people continue to open those "Here is teh document" emails written in bad engrish, clicking "OK" in the "WOULD U LIKE TO INSTALLA THIS SUPER-HELFUL SEARCHING ASSITANTE" ActiveX prompts because they just have to see this "cool" web page and installing crapware like seedy P2P apps, spyware is not going away any time soon. With FF's increased install base and XPI malware beginning to appear in some websites, it's only a matter of time until it's a two-browser and much spyware world anyway.

  8. Any competition will make things better ... by malcomvetter · · Score: 4, Insightful


    ... but the question really is "Just how much better?" and "How long will it take for such improvements?"

    Has anyone ever noticed that in Windows XP, a normal user can create/write new files/dirs to the root of C:\? It's things like this that will need to be corrected if MS really wants to meet their goals of maintaining a secure, stable OS solution. ActiveX controls need to be revisited. Default NTFS ACLs as well ...

    Sure, there have been improvements. And for all of our sakes, it would be best not to rest on the laurels, but to continue the improvements.

    Competition is good. Especially in this case. Granted, if I was forced to choose, I may not choose MS for the majority of software I use (if any at all), but I refuse to close the book on them (perhaps I'm just optmistic)-- I think they could someday arrive and live down their bad reputation.


    Sociologists have proven it takes a minimum of 3 generations for social change. How long will it take for security to be cultured into MS?

  9. Product manager's wet dream by Anonymous Coward · · Score: 1, Insightful

    As soon as I read Gartner says I was done.

    I remember working for a software firm that used Gartner's projections in their justification for the development of projects. "It's going to be a billion dollar industry..."

    Years later, the market still isn't a 10th of what Gartner projected.

  10. I don't get it by nine-times · · Score: 5, Insightful
    "OH NO! IT people, run for cover... Firefox might stick around for a while, but won't drive IE completely out of use, so you'll have to support 2 browsers!"

    Who are these "gartner" people, how do they make money by stating the obvious, and how do I get in on that action?

    IT people should have gotten used to a multi-browser (i.e. more than 2) world 10 years ago. And by "getting used to a multi-browser world," I mean, "welcoming the benefits of a heterogeneous software environment by writing standards compliant code, validating that code, and testing it against multiple browsers".

    1. Re:I don't get it by Anonymous Coward · · Score: 1, Insightful

      "by writing standards compliant code, validating that code, and testing it against multiple browsers"

      Only to find it doesn't work in the most popular browser at the time. During the first browser wars when Netscape had a bigger mindshare, IE rendered things better and had a better engine. Now that IE has bigger mindshare, Mozilla renders better and has a better engine. Go figure. No matter how standards compliant a site is, there will always be a need to tweak and hack to make it work because one of the major players will ignore standards or try to implement their own.

    2. Re:I don't get it by Brandybuck · · Score: 2, Insightful

      We have a multi-automobile world, a multi-toaster world and a multi-lightbulb world. Why can't we have a multi-browser world as well? But the IT industry can't get their head around that concept.

      Last month I ran across an intranet site whose links only worked in IE. The reason was due to malformed URLs that IE could decipher but Firefox, Mozilla and Konqeror could not. Typos! Bloody typos! This mistake could have been caught with five seconds of testing on a different browser. I don't know what's worse, an IT industry that doesn't think there's more than one browser, or an IT industry that refuses to test its products.

      When I called the webmaster to complain, and point out his typos, he response was, "just use explorer you dolt!"

      --
      Don't blame me, I didn't vote for either of them!
  11. "Determine the outcome?" by ThousandStars · · Score: 4, Insightful
    Mozilla and its derivatives can't "lose" the next browser war per se, because they're open source and protected by the GPL. More people can use them or few can, but either way they're here to stay. Talk of "defeat" for a foe that isn't a commerical company, can't be bought and is transmitted freely strikes me as somewhat ridiculous.

    War metaphors don't work. If anything, IE will have to coexist peacefully with Mozilla, for trying to fight it makes no more sense than a single man trying to fight a mountain by climbing it. That's not the world's most beautiful metaphor either, but it works much better than those related to battle.

    1. Re:"Determine the outcome?" by hey! · · Score: 5, Insightful

      Absolutely. What must scare Microsoft most about open source is that even if you won the "war", you haven't defeated it. Look at the lame ass window managers that continue to get maintained, because somebody out there likes them and finds them useful.

      When the Netscape threw in the towel that should have been it, but they open sourced their browser and it has arisen like an evil dead zombie. Microsoft can shoot it, knife it, dismember it, and bury it, but as long as someone somewhere wants it to live, it will crawl out of its grave to work its evil once more.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  12. allegiance to standards by Doc+Ruby · · Score: 2, Insightful

    The way to survive, for both browser makers and users (and the IT departments that "love" them), is to stick to standards. GUI techniques will diverge, so help-desk paths through them will never be truly unified. But the actual use of data formats, network protocols, and even plugin APIs are most manageable when they interact according to the published rules, meeting explicit expectations of function and form. To take advantage of that consistency, browser makers can endear themselves to users and IT departments by fully documenting their compliance with those standards. Maybe even publish "use case" walkthrus of their apps, so everyone's on the same page.

    --

    --
    make install -not war

  13. Re:Concise version of report by chris_mahan · · Score: 5, Insightful

    Nah, actually, the first 10% is the hardest. Once 10% of the people (and that's a 60 million people or so out of 600,000,000 computer users) know about a product, it becomes mainstream enough for most people to feel confortable trying it. most people are sheep and don't want to get in front where the wolves are. (nothing wrong with this strategy by the way)

    --

    "Piter, too, is dead."

  14. The Browser War? by hellfire · · Score: 1, Insightful

    Didn't someone say years ago IE won the browser war? Now they say IE needs to improve to win the war? And why the hell must we call this a war and why are americans so damn obsessed with calling things wars? (disclaimer: I am a US american).

    This is business not war. Microsoft has the top "selling" (for lack of a better word) product that everyone just uses. However, someone else is making inroads in this capitalistic society and is giving them competition. Hopefully Firefox, Safari, Mozilla, Opera and the like will give enough competition to break the monopoly and then all the browsers will improve with good healthy competition.

    --

    "All great wisdom is contained in .signature files"

  15. What war? by FunWithHeadlines · · Score: 4, Insightful
    What browser war? How do you fight a war when the other side doesn't use your ammunition (profits)? How do you fight a war when the other side doesn't need to impress shareholders with market share data? How do you fight a war when the other side doesn't bother showing up on the battlefield, but takes large tracts of enemy territory anyway?

    What browser war? Some of us have taken our guns and gone elsewhere.

    1. Re:What war? by soupdevil · · Score: 2, Insightful

      Then you declare war on a concept. Like terror. Or OSS.

  16. oh no by suezz · · Score: 2, Insightful

    I didn't read the article because it is from Gartner and to me they just don't hold any credibility with me. Gartner will say whatever you want them to say if the price is right. But why is it that when microsoft comes out with a new and improved browser (of course it is going to be new and improved) it will be the end of all the other browsers. I don't care how good their browser is I still will not use any of Microsoft's crap if it was the last os in the world - Puried

  17. Corporate IT mindset... by GPLDAN · · Score: 5, Insightful

    Highlander! There can be only one!

    It's a very Gartner "quadrant" thing to say, to be so deterministic. It's as if Gartner can only see a world in which one company drives the web.

    No mention of W3C or standards or the state of plugin specifications, or anything about frameworks for interoperability.

    These three analysts are Ray Valdes, David Mitchell Smith and Whit Andrews. I question the assertion that the growth of Firefox is based on unsustainable market conditions? Like what? That IE is insecure? If IE becomes "secure" will that immediately revert to the IT paradigm these guys are familiar with, where one technology emerges and drives standards?

    Could it POSSIBLY be that Gartner analysts just don't see a larger force at work, that when open source products compete on quality and stability and unify their distribution methods, they are INHERENTLY more desireable, even on closed operating systems, than proprietary browsers? Because the standards can't be wrested into corporate control and the IT industry is waking up to the benefits of open source?

    This is why I prefer Burton to Gartner. Burton papers tend to see things more how I see them. I have no axe to grind, nor do I work for Burton. I just encourage you, as the reading IT professional or hobbyist, not to revere the Gartner name blindly.

    I pulled some very old Gartner papers out the other day, and they were laughably wrong about web standards 5 years ago. I don't trust them anymore now.

  18. Re:Concise version of report by Florian+Weimer · · Score: 2, Insightful

    The first 10% share of the browser market is easy. To get any more than that will be very difficult. Difficulty further enhanced by actions Microsoft may take.

    Microsoft will not repeat the Netscape mistake. Mozilla and Firefox are good for them because they can claim they no longer have a monopoly (and giving away browsers for free is okay). After all, browsers are no threat to Microsoft's main revenue sources.

  19. Wake up to Non-techies by Ridgelift · · Score: 3, Insightful

    Browser wars will heat up to the extent that Microsoft permits this to happen, intentionally or unintentionally. Microsoft is the major force that determines the outcome, despite other vendors' agendas for the near term. If it does not respond, then a critical threshold eventually will be breached in market share.

    The fact that Gartner is saying this has more to do with business and the stock market than it does about technology.

    Geeks pay attention to Torvalds and other techies about the technical merits. Suits pay attention to Wall Street and other business oracles about the financial merits.

    Microsoft is more about business than it is about technology. I care about technology, they care about money. When you understand that, you learn to tune out 80% of the crap that's out there.

  20. I love ignorant tech reporters. by Arctech · · Score: 1, Insightful
    "Concerns about security currently favor Mozilla Foundation's Firefox, but the market tide can shift if security breaches result from increased usage of Firefox"
    Oh yes, because severity of security breaches are directly linked to the amount of usage. That's why IIS has so many fewer exploits than Apache, because it's not the big player.
    Oh wait, it doesn't.

    Firefox, like any browser, will have exploits. The question is, are the exploits worthwhile? For IE, the answer is almost always yes, because IE is a web-ready app built into the shell with root permissions. Not so with Firefox. You won't see viruses and malware spreading through the Gecko engine. It won't happen, because FF is built upon a reasonable security model. Microsoft threw away IE's security model when it tried to use it to win an antitrust suit. It's not insecure because everyone uses it, it's because it was flawed to begin with.
  21. Competition is good? by nhavar · · Score: 5, Insightful

    I'm confused. See I keep hearing that all these government guys get paid to promote and ensure that the there is plenty of competition in the market. Then I hear about 2 HUGE companies merging so that they can compete against the the only remaining competitor in the market. So now instead of 3 competing in the market it's just 2. And I hear the same government guys saying "Yeah, that's okay, we understand needing to compete, go right ahead".

    Then we hear all these analysts talk about how competition drives innovation, competition is good, it keeps companies agile, blah blah blah.

    Then we have groups like Gartner floating articles which in essence say Microsoft needs to win the "browser war" so that companies only have to deal with ONE browser. It's sounds an awful lot like winning the browser war means completely wiping out the competition instead of just holding a commanding lead. Why is it that there's a war anyway? I wish corporations would stop running campaigns against each other as if they were trying to channel G.W. Bush.

    Why isn't Gartner promoting companies focusing on a standard vs. a product. While I understand their profit model is based of of referring people to specific products that they review and track shouldn't part of their advice be to not rely on a specific product because of the potential for competing products to take the lead. Isn't part of the analysis they do predicting what might come in the future and how to leverage current products and allow for flexibility when markets change.

    Or are they really saying "There's no need or room for competition within the browser market. Just use IE if you can, until it becomes too unsafe. Firefox can't hold out forever, it will fail. Just keep waiting for Longhorn."

    --
    "Do not be swept up in the momentum of mediocrity." - anon
    1. Re:Competition is good? by nhavar · · Score: 3, Insightful

      You're correct to a degree but a single company can't always be the penultimate producer of a product. If the defeated company is extinguished from existence and no other companies come in to fill the void then no competition can occur and the product stagnates. Once you allow consolidation to such a point where the failure of a competitor creates opportunity for a monopoly to exist then you are not fostering competition, you are fostering creation of monopolies. Worse yet you create system of psuedo competition where the big players allow the smaller players only enough market share to say that they are not EXACTLY monopolies. They become effective monolopolies even though not "legal" monopolies.

      Plus you get into situations where instead of competing to build a better product a company simply purchases the competitor and kills the product. The purchasing company continues with their main product and the lesser product prevails. The consumer loses.

      --
      "Do not be swept up in the momentum of mediocrity." - anon
  22. The first 10% by fm6 · · Score: 5, Insightful
    I think that's backwards. The first 10% is next to impossible, because until you get some serious market share, nobody takes you seriously.

    For all its advantages, Firefox growth is driven mainly by the way Microsoft keeps tripping over its own feet when responding to security issues. It's not so much that they were careless in designing the browser to begin with. What hurts them is that they can't seem to keep up with the problem. Patches take forever, and often introduce new problems. And many people can't even install the patches! IT people are looking at Firefox simply because they can't continue to live with Internet Explorer.

    I just had a thought. I've long suspected that the IE codebase is a real mess, and may have already reached "critical mass", where every bug fix creates, on average, more than one new bug. If Firefox's challenge to IE's supremacy ever becomes an issue, MS will have to consider a scorched-earth strategy: abandon the IE codebase and build a new browser from scratch. A horribly expensive strategy, but then MS can afford it.

  23. New & Improved = Drop ActiveX by GodBlessTexas · · Score: 3, Insightful

    It's time for Microsoft to admit that ActiveX is a bad idea, and needs to be done away with. Even with their new secure way of handling content in the browswer with XP SP2, it's still a problem. In IE 5 you could turn it off, in IE6 you can't.

    It's time to dump ActiveX.

    --
    Remember the Alamo, and God Bless Texas...
  24. Re:Concise version of report by rednip · · Score: 3, Insightful
    After all, browsers are no threat to Microsoft's main revenue sources.
    Microsoft feared Netscape because as people start to use their browser for online services such as mail, or office programs, it wouldn't matter what OS they use. Today there are many sites which 'need' MS Explorer, if your online bank is such a site, you would 'need' to have a Microsoft OS (if you wanted to see your statement).
    --
    The force that blew the Big Bang continues to accelerate.
  25. Gartner, again crowd favorite by RichMan · · Score: 2, Insightful

    Gartner again, are we listening to them or laughing at them this week?

    Gartner gets ridiculed when they make comments "the crowd" does not like and gets exhaulted when they make comments that are liked. This is inconsistant, either Gartner is good at analysis or not, just to agree with them when they make predictions "the crowd" likes is not right.

  26. Re:Concise version of report by bokmann · · Score: 2, Insightful

    The first 10% is easy. There are a lot of people who will gladly jump onto the latest and greatest.

    The last 50% is also easy. Most people will 'follow the herd' and just keep using whatever everyone else is using, without really giving it much though.

    In the 20-50% zone, there is an 'acceptance gap'. In here there is a 'critical mass' - the people who want to change, but need to 'stay compatible' with their offices, the die-hards who don't want to change, and will actively try to prevent the wider adoption, etc.

  27. Re:That's a misapprehension by Cylix · · Score: 2, Insightful

    It's 2005 today...

    So in a year, a top end system of today will be less functional then an average system from a year from now?

    We live in two worlds very different worlds or at least we have different definitions of a top end system.

    My top end system of a year ago is still leagues better then today's average desktop PC. It will be slightly more humble in a year and in need of a major gamers overhaul in a year.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra