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Do Game Review Scores Matter?

jasoncart writes "This piece on Ferrago discusses the use of review scores and the significance they play in gamers purchasing decisions. Ultimately, according to columnist Ben Parfitt, review scores are pointless." From the article: "Few things wind me up more than when what appeared to be a well-balanced and thoughtful gaming discussion descends into a successive barrage of review scores and Gamerankings ratings."

22 of 88 comments (clear)

  1. Take them with a grain of salt by Tanmi-Daiow · · Score: 4, Informative

    I think that what you should do is read the scores that you want to read but dont believe them to the letter. I read a couple of gaming magazines, i look at the score they give some games and take those into consideration when buying games. I dont put all my faith in those scores but i at least see if other people liked the game and how much. Sometimes they blow certain parts of a game way outta proportion and ive found those kinda features. So i read multiple reviews from different sources of the same game. If all the sources give a decent review, then that also adds to my consideration of the game. So i think you should read them, if you want to, and if you do, take them with a grain of salt and read up on the games and the reviewers both.

    --
    "Of all tyrannies, a tyranny sincerely exercised for the good of its victims may be the most oppressive." - C.S. Lewis
    1. Re:Take them with a grain of salt by Tanmi-Daiow · · Score: 2, Interesting

      Exactly, i read reviews in PC Gamer, on ign.com, gamespy.com, gamespot.com, etc. But i also talk to friends who have the game and they help make my decisions on games to get. But i never fully rely on the scores.

      --
      "Of all tyrannies, a tyranny sincerely exercised for the good of its victims may be the most oppressive." - C.S. Lewis
  2. Reviewers are robots. by schild · · Score: 4, Insightful

    When game reviewers on the big sites stop writing like robots, maybe [the scores] will stop mattering.

    The best judgement of a game (because of the above), is to see anomalies in gameranking.com listings. If IGN or Gamespot or Gamespy or EGM give a review that seems to be an anomaly, ignore it. It's a bought review.

    Always read the review giving a game the lowest score. Or stop reading reviews with scores altogether. The latter works well for me.

    --
    schild
    editor, f13.net
    1. Re:Reviewers are robots. by golgotha007 · · Score: 5, Interesting

      If IGN or Gamespot or Gamespy or EGM give a review that seems to be an anomaly, ignore it. It's a bought review.

      You can be sure that at Gamers.com there are no bought reviews. In fact, in certain situations we've even received hate email by developers and publishers for not praising their game. We report what we consider to be fair and just, despite all the buzz.

      Of course, not everyone should trust a single reviewer's opinion over a particular title. That's why we have a special section (Newest Games) in our forums to let new games fall under even more scrutiny by our members.

      Between reading a review and following up on other gamers opinions, one should have a rough idea if the game is worth purchasing.

    2. Re:Reviewers are robots. by MiceHead · · Score: 2, Interesting

      You can be sure that at Gamers.com there are no bought reviews. In fact, in certain situations we've even received hate email by developers and publishers for not praising their game. We report what we consider to be fair and just, despite all the buzz.

      The upside to that is if you don't get angry when a game is poorly-received, it means that you weren't passionate enough about making it. :) Of course, yelling at your reviewers may not work out so well in your favor, either. I'm always reluctant to contact reviewers asking them for more insight, but I do try to send a note of thanks.

      From the outside, it seems that Rockstar did a good job in this respect -- the second-in-series, Grand Theft Auto II received low marks in various reviews, but they seem to have taken them as feedback, and produced a winner with GTA III.

      Between reading a review and following up on other gamers opinions, one should have a rough idea if the game is worth purchasing.

      I might twist that slightly -- given the number of games available these days, I'd say that professional and player reviews most often give me an idea as to whether it's even worthwhile to try the demo.
      ____________________________________________
      Inago Rage - A demo worth downloading(!)

    3. Re:Reviewers are robots. by hibiki_r · · Score: 3, Insightful

      Gamers might not get money for review scores, but you guys seem to have an uncanny ability to give scores thatseem to match the text of the reviews. For example:

      Building on the success of Metroid Prime, developer Retro Studios has unleashed another masterpiece with Metroid Prime 2: Echoes. While investigating a distress signal on the mysterious planet Aether, bounty hunter Samus Aran finds herself caught in a war between two warring factions, the peaceful dwellers of the light world, the Luminoth, and the evil creatures of the dark world, the Ing. The sequel features improved graphics, a hauntingly beautiful soundtrack, new weapons, suits, and visors for Samus to use, as well as a host of menacing creatures to blast and puzzles to solve. There's also a tacked on multiplayer mode that, while not exactly as thrilling as other deathmatch games on the market, will still manage to suck away a few hours of your life. Beautiful, intense, and full of high production values, Metroid Prime 2 Echoes is one of 2004's greatest games.

      And, right after claiming it's one of the best games of the year, the score is 3/5. The same score that "Hamtaro ham-ham games" and "The punisher", where the text of the review says "but to spend $49.99 on this game only proves that you're either a huge Punisher fan (which is fine) or that you enjoy "punishing" yourself". To me, that makes as much sense as Chewbacca living in Endor.

      Bigger sites coomit the same sin (just read the Halo 2 review in gamespot, and then look at the score), but if you guys want to gain the audience that gamers once had, you have to do better than this.

    4. Re:Reviewers are robots. by SansTinfoilHat · · Score: 2, Interesting

      Bigger sites coomit the same sin (just read the Halo 2 review in gamespot, and then look at the score), but if you guys want to gain the audience that gamers once had, you have to do better than this.

      And you have to stop halting my experience with full screen ads every page because I refuse to let you put a tracking cookie on my computer. The "Click here to skip this ad" is also barely visible in Firefox.

      I know you need to feed the bandwidth family, but please come up with a less obtrusive advertising scheme. I won't be going back to gamers.com because of this (it simply takes too long to see if it is worth my time) so you won't be getting my eyeball revenue anyway.

      Just my hopefully constructive criticism.

  3. article summary by evilmousse · · Score: 4, Insightful


    a system meant to reduce all that is to be said about a game to a single-digit number somehow leaves the smaller nuances unsaid.

    stunning.

  4. Answer: NO! by oldosadmin · · Score: 2, Interesting

    Until I see a game developed by an AAA game developing company rated at a 1 or a 0, their ratings hold no power in my book. If they think all high-budget games are "excellent" to the point of having 9.x ratings out of 10, then I certainly don't trust their opinion.

    --
    Jay | http://oldos.org
    1. Re:Answer: NO! by NanoGator · · Score: 2, Insightful

      "Until I see a game developed by an AAA game developing company rated at a 1 or a 0, their ratings hold no power in my book. If they think all high-budget games are "excellent" to the point of having 9.x ratings out of 10, then I certainly don't trust their opinion."

      Example?

      Not challenging ya really, I was just wondering if a AAA game company released a 1.0 stinker.

      --
      "Derp de derp."
  5. Q:Do Game Review Scores Matter? by Nine+Tenths+of+The+W · · Score: 2, Insightful

    A:Yes, but not as much as advertising budgets.

    --
    Slashdot: News for Nerds, Stuff that matters only to them
  6. Scores help to narrow which games to look at. by Anonymous Coward · · Score: 3, Insightful

    Scores do have a place in reviews, I use them as a guide to which games I should look into further and which games I should not waste my time on. It is of course best to look at at least 3-4 reviews of a game you are considering buying and see if you can get a demo before you put down your hard earned dosh.

  7. Independent reviews are better by SunFan · · Score: 3, Interesting


    Professional reviews are useful for a very general overview of a game, but usually it is easier to find important details at places like GameFaqs. People posting on their own without a profit motive are more likely to mention that a game is really short or overly linear, for example. Of course the noise to signal ratio is very high, but the information is there for people with a little patience.

    --
    -- Microsoft is the most expensive commodity operating system and office suite vendor in the marketplace.
  8. Meta sites and knowing the reviewers by sien · · Score: 4, Interesting
    Film reviews have the same problems and the same methods can be used to get useful information.

    Sites like game rankings give you the review numbers from a number of sites. Given that you get a fairly good idea of where a game sits. For films movies does the same for films. Given that and active reviewers on the site gives you a fair idea of what is good.

    Knowing your reviewers is the other way to get good information. If you regularly read a particular reviewer you'll get a good idea about what they like and what they don't like. This is easier with films than games, but still possible.

    Reviews are definitely subjective, but are still a useful way to make your money and time go further and if a bit of thought is used are well worth looking at.

  9. Creating a meaningful average by Anonymous Coward · · Score: 4, Interesting

    The article points out the flawed logic inherent in the system of averaging random scores assigned on a 0-10 scale. Is it possible for a game with an 8.1 average rating to be better than a 9.1 average rating? Yes. Everone is entitled to their own opinions. The author cites an example of where in his opinion a game with an 8.1 rating is more enjoyable than a game with a 9.1. Apparently the author was chastised for expressing his opinion. This is a downside to averaging: it can lead to groupthink.

    But what can we do to combat groupthink? Consider the following simple ranking systems:

    The binary version:

    • 1: Recommended
    • 0: Not Recommended

    The tristate version:

    • 1: Highly Recommended
    • 0: Recommended
    • -1: Not Recommended

    The two-bit version:

    • 2: Highly Recommended
    • 1: Recommended
    • 0: Not Recommended
    • -1: Panned

    At first glance it appears that any one of these systems would work adequately if used consistenly and then averaged for at least 30 reviewers. The average scores should then in theory be meaningful, right? Well unfortunately we have to note the key words there: 'used consistently'. If the reviewers cannot agree on a format, then you have to reduce it to the lowest common denominator. Similarly, many reviewers would simply ignore the 'recommended' option in favor of the extremes. This suggests that perhaps the best option is to average the binary review score.

    But wait! What if the system gets flooded with artificial reviewers? This happened in recent memory when Sony admitted inventing fictitious reviewers to gush about the movie "A Knight's Tale". What if those artificial reviewers get included in the average? That is a serious problem, but it's easily addressed with moderation! Examine each reviewer's track record before adding them to the mix. And then pull any reviewer that is consistently out of touch with reality.

    Recommendation: Find a bunch of games you like and a bunch of games you dislike. To be thorough, you want to find at least 30 in each category. Search out critics that agree with your tastes for at least 2/3 of the titles. Average the opinions of these critics when a new release comes out. If the result comes out at least 2/3 (0.67), then you'll probably like the game.

    Addendum: For better results, you can assign weights to certain critics and then perform a weighted average. For example, you might observe that critic A agrees with you 90% of the time, while critic B only agrees 80% and critic C agrees 70%. In this example,if only C dislikes the game, then your result will be greater than 2/3 (favorable); however, if A dislikes it, then the result will be less than 2/3 (unfavorable). Keep in mind that to be statistically meaningful, you need to have at least 30 reviewers, and also remember that if you get burned by a critic, you can always mod him down. In fact, you could in theory set up a dynamic system that continuously adjusts the weights of reviewers based upon how well they match your opinions.

    A note on resolution: If you're able to get tristate or better "resolution" in your reviewers, more power to you! In fact, I encourage this. However, on a practical note I think it will be difficult to find enough reviewers with a high enough common denominator. Of course, this does not prevent you from assigning special weights to the differing rating systems used by various reviewers. Be creative! Invent your own system. :)

    Pipe dream: It's my personal pipedream to have a website where everybody can register their opinions on various topics. Each person could then seek out (or be matched to) other individuals with similar tastes. People with less time to devote to reviewing things would defer their opinions to others. Eventually this would trickle up to a small set of individuals making recommendation

  10. Reviews matter? Sometimes. by T-Bear · · Score: 3, Informative

    It's all about who's reviewing it and how much you trust them.

    I have a few sources that I trust pretty well. But even *those* it's not what score they give it. It's what they say.

    --
    Brian
  11. The author is guilty of what he's writing about by SetupWeasel · · Score: 4, Interesting

    Here is a quote from the article.

    Games should always be considered on their individual merits, on the qualities that they offer and the accomplishments they boast. This can never be distilled into a percentage or ranking out of ten. Hold games up to examination and this evidently becomes the case. For instance, when I reviewed San Andreas I gave it a 90%+ review score. I would not on the other hand award as high a score to something like Castle of Shikigami 2 on the Gamecube though personally I feel it is the better game. It would score lower because it is less technically accomplished, far smaller in scope and offers far less variety. I still prefer it however because what it does it does extremely well and when push comes to shove I would rather play it than San Andreas. That's not to say I think it's more accomplished - I simply prefer it.

    I'd ask the writer of the article this: why the hell did you rate GTA: San Andreas better? This IS the problem with these scores. GTA gets a better score simply because the conventional wisdom says it is a more accomplished game, and NOT because the reviewer actually likes it better. He admits it in the article for all to see. Hype = high scores, and even someone who is writing an article about how the scores don't work is swayed by it.

    This is how a game like Katamari Damacy gets lost in the Half-Life 2s and Halo 2s of the world. Conventional wisdom says that a strange Japanese game with no real storyline, blocky graphics, and simple gameplay is not as "accomplished" as a sci-fi FPS. The $20 price tag alone almost screams "inferior game." But an expensive price, polished graphics, long development cycle, sweeping advertising campaign, and a big booth at E3 are not what makes a good game.

    1. Re:The author is guilty of what he's writing about by Psychochild · · Score: 2, Informative

      One thing to keep in mind is that most of us here aren't "average" gamers. Hell, I develop games for a living so I'm automatically disqualified. Now, Katamari Damacy is well-known to the hardcore gamer crowd, but it doesn't really have mindshare with the more mainstream audience. However, a game like Half-Life 2 or Doom 3 are going to be covered in mainstream magazines. (One could argue this has more to do with the "realistic graphics" being more interesting to the average person than trippy Japanese games about rolling stuff into a ball.)

      On the larger topic, I think that review scores are garbage for the most part. It's hard to find people that are unbiased and independent. It's well known that publishers brow-beat magazine editors, holding the threat of losing advertising revenue over their heads. (Okay, okay, 3DO is a bad example due to the fairly reliable lack of quality there, but rest assured other large publishers have paid money [directly or indirectly through "press junkets"] to have good reviews done of games that are real turkeys.) It's hard to find an unbiased source.

      One site I really like that breaks the trend is GamersInfo.net. (Full disclosure, I've written a few reviews for the site, but that's mostly because I really enjoy and appreciate what they're doing.) The games don't have number scores, and every reviewer has a profile you can look at. You can find reviewers that like the same types of games you do and follow their reviews. Or, you can figure that the FPS review by the hard-core RPG fan might not be exactly the same as an FPS fan's view of the game.

      I highly recommend checking the site out if you want good reviews.

      Have fun,

      --
      Brian "Psychochild" Green
      MMO developer's blog
  12. Get rid of score inflation by UserChrisCanter4 · · Score: 4, Interesting

    As a teacher, I frequently deal with student complaints about why a particular paper was a "C" or "B" paper. "Because," I'll answer them, "your paper was merely average. It fulfilled the requirements of the assignment, but did nothing more."

    Similarly, game scores seem to evoke this feeling among fans of particular games. Anything below an 8/10 is perceived as "crap."

    In reality, I own games that I would rate as a 6/10 which are still enjoyable. These games may be merely average, but if certain aspects are present, they can still be anjoyable. "Buffy The Vampire Slayer: Chaos Bleeds" would fall into that category. The game received in the 6.5/10 range all over, and it's a score I would agree with. The camera is lousy, and the controls are inferior to the original in almost all respects. Despite this, the story is entertaining, the voice acting is pretty good (with the exception of the knock-off Willow), and the subject matter is entertaining to me. It is a 6.5 game, and I don't believe anything to the contrary, but it's still entertaining.

    Dead or Alive 3 is another great example. It's probably a 7/10 game. The graphics are beautiful, yes, but the game wasn't really substantial change from DOA2. Weakening the counters improved the battle system, but the new characters were universally dull (except for Hitomi), and the game was otherwise nothing more than the second. It doesn't really deserve anything spectacular as far as scores are concerned, but it's a favorite with my friends and I when we get together at my place.

    EGM was one of the few magazines I discovered that was willing to make this stand. a 5/10 game was AVERAGE. You might enjoy it if it had a particular point that really appealed to you. If you were a huge RPG fan, a 6/10 RPG would be worth buying if you'd already finished the last three 8/10 games. The 6/10 was not crap. Games at 3/10 and below were crap. And a game had to be spectacular to get into the 9 range. Unfortunately, people don't seem to be willing to accept that scale; everything needs to be between a 6 and 10. The problem is that it just dilutes the actually worthwhile games. Gamepro was notorious for this. They gave straight 4.5/5 and 5/5 to Starfox64. The game was good, but it was not worthy of that level of score. When compared to something that truly was, it served to make the worthy game's scores "lesser."

    Do scores matter? In EGM's case, I'd certainly agree. Back when I still kept up with that sort of thing for professional reasons (I was an assistant manager at a game store), they were generally pretty trustworthy. In a case like Gamepro's, which unfortunately seems to be more the standard than the exception, it makes the scores completely inconsequential. At that point, I learn to just ignore the score and read betweeen the lines of the reviewer's euphamisms.

  13. Huh? by superultra · · Score: 4, Funny

    What? I lost you after Score:3, Insightful.

  14. $4.99? I can top that. by Alkaiser · · Score: 2, Interesting

    While MOO III was a botched game, you'd have to purposely try to get one worse than this.

    http://www.netjak.com/review.php/537

    --
    Netjak.com independent reviews of domestic & import video ga
  15. Computer Games Magazine by kafka47 · · Score: 2, Informative
    As an avid reader of all things gaming, I'll definitely prop up my favourite rag : Computer Games Magazine. Their reviews are "spot-on" (at least for the games that I've personally played).

    Woeful name for a publication, however, I perceive their reviews as being extremely honest and balanced. They won't hesitate to pan a game, and I definitely don't get the feeling that they are giving a bia$ed apprai$al. Their coverage is detailed and offers a refreshing maturity compared with most of the magazines that I've read out there.

    Check it out :

    Computer Games Online

    Cheers,
    Kafka