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More Holes Found in T-Mobile Website

mogwhat writes "Even though T-Mobile's website was decisively hacked into over a year ago by now (in)famous cracker Nick Jacobsen, a blog posting by computer security expert Jack Koziol details many serious security holes in various T-Mobile websites. You would think that T-Mobile would have paid attention the first time? Time to get a new cell phone provider!"

31 of 183 comments (clear)

  1. Can you pwn me now? by Tackhead · · Score: 5, Funny
    Can you pwn me now?
    Can you pw*404*

    Aaw crap. I guess he could.

  2. Don't get it... by numLocked · · Score: 4, Insightful

    I just find myself not caring. Great, another company has an insecure website. Can someone explain why this is a big deal?

    1. Re:Don't get it... by generationxyu · · Score: 5, Informative

      The issue is that when Nick Jacobson owned T-Mobile's website, he used that to gain access to their entire network -- every picture sent or recieved, every text message, possibly even phone calls. He owned a good portion of the company.

      --
      I mod down pyramid schemes in sigs.
  3. Tmobile SUX by JhohannaVH · · Score: 4, Insightful

    Now the question is how the hell we get our company to switch after moving alllll of our crackberries to T-Mobile, and we are constantly having issues.
    And with all of this privacy concern, what kind of liability does that put T-Mobile at when sensitive market data can be compromised? *SCARY*

    --
    Sorry man... the Internet pooped on me.
    1. Re:Tmobile SUX by medication · · Score: 3, Informative

      If sensitive market data is being sent via email your provider is the least of your worries. Email is an inherently insecure form of information transfer (without encryption). In addition to that I can't imagine that T-Mobile doesn't have something in their contract legalese that explicitly says that they are not responsible for the security of email passed through their systems.

      --
      "If you're flammable and have legs, you are never blocking a fire exit." - Mitch Hedberg
  4. Ah well... by Gangis · · Score: 3, Informative

    I wish I could switch to a provider that protects their "secured" website better than T-Mobile but they're the only company that provides the Sidekick II in the United States. And I can't really use other phones because of my hearing disability.

    I hate the feeling of being trapped to one provider because they have something the others don't, even though they treat their customers like complete and utter shit. T-Mobile customer service leaves quite a lot to be desired.

    --
    "Black holes are where God divided by zero." - Steve Wright
  5. Just wondering... by hollismb · · Score: 5, Insightful

    Why is it that every time a Slashdot news story gets posted, a riducilousy inane comment or question has to be appended to the actual news item?

    Could this be the lamest thing ever?

    1. Re:Just wondering... by Rosco+P.+Coltrane · · Score: 3, Informative

      Insightful my hiney. I read the front page right now, i.e. 14 blurbs, and I count 2 that end with a question, one of them being the one you complain about, and the other being a valid question imho.

      This said, I agree that the questions are sometime s lame (like this one). Probably submitters feel compelled to leave the blurb open-ended to start the thread of discussion, out of fear of seeing the "important news" fall flat on its face, and it sometimes really is quite annoying.

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  6. Umm... by suwain_2 · · Score: 4, Insightful

    Time to get a new cell phone provider!

    Because of their website?

    I'm willing to bet that the guy in charge of coding the backend for their site is not the same guy setting up the telephone network.

    --
    ________________________________________________
    suwain_2 :: quality slashdot p
    1. Re:Umm... by m50d · · Score: 5, Insightful

      No, but the guy who hired him (or the guy who hired that guy, or so on up the chain), and didn't do something about it when he failed the first time, is the same guy who hired the guy who runs your telephone network, and is responsible for ensuring he does a good job. Still feel happy using them?

      --
      I am trolling
    2. Re:Umm... by Rosco+P.+Coltrane · · Score: 2, Insightful

      Because of their website?

      I'm willing to bet that the guy in charge of coding the backend for their site is not the same guy setting up the telephone network.


      Yes, but one could argue that a website is like a logo, or a sales sheet, or a press kit: it's what represents the values the companies want to convey across, and if they suck, there's a strong hint that the rest of the company may suck too. It's not always true though, as Microsoft, its shiny frontpage and not-so-good OS demonstrates, but more often than not you can trust the first impression a company leaves you. Which is why said companies pay designers and PR folks big bucks to look good incidentally.

      Having said that, it's a phone company, so you can bet they're stinking bad regardless :-)

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  7. Attention All TMobile Customers by elzbal · · Score: 5, Insightful

    TMobile Customers should let TMobile know that we care about security issues on their website, and that we consider this to be very important for our continued relationship with them!

  8. Not little known by Rosco+P.+Coltrane · · Score: 4, Informative

    little known, but the Secret Service have jurisdiction over counterfeiting crimes

    It's not a little known fact amongst people who follow the hacking/cracking/phreaking/carding scene, even loosely. Read the excellent book the hacker crackdown by Bruce Sterling for an informative account of what the SS does (and also does spectacularly wrong).

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  9. Phone Company's by Fox_1 · · Score: 5, Informative

    Traditional Landline companies take customer privacy very seriously (at least the ones I worked for) but the new technologies - Mobility, cell, internet divisions/companies always seemed to be playing fast and loose with phone company policy. Very frustrating from the landline side of the house. Not that the landline divisions are much more secure but at least they generally have the right attitude to security.

    --
    The rock, the vulture, and the chain
  10. Security as PR, not as security by Sunrun · · Score: 5, Insightful

    From the latest CryptoGram by Bruce Schneier:

    "T-Mobile suffered some bad press for its lousy security, nothing more. It'll spend some money improving its security, but it'll be security designed to protect its reputation from bad PR, not security designed to protect the privacy of its customers."

    And I seriously doubt if the treatment of security would be or is any better from any of the other cellular carriers.


    - SR

    --
    "God is a comedian playing to an audience too afraid to laugh." -- Voltaire
  11. Time to change the provider? by Anonymous Coward · · Score: 2, Funny

    But i just finished compiling my embededd gentoo for it!

  12. Obscured Security by Doc+Ruby · · Score: 4, Interesting

    How do we know that Verizon, Sprint, AT&T or others are safe? T-Mobile should get hit with the liability for the identities of their violated customers, which would force them to tap their business liability insurance. That would force the other telcos insurance companies to force audits of them. We still wouldn't know whether we were protected, but it would be more likely. If a T-Mobile liability suit could find that T-Mobile violated its own published privacy policy, and held it accountable, that might force the other telcos down the same road, of honoring their own privacy policies. The same goes, of course, for all other personal info cachers, with their own toothless privacy policies. Until there's some serious consequences for lying about these responsibilities rather than backing them up, it's all wide open.

    --

    --
    make install -not war

  13. Time to get a new cell phone provider? by Daedala · · Score: 4, Insightful

    The problem is that there's no point [for Americans; there may be for people in other countries]. What, exactly, is getting a new cell phone provider going to do for you? It will punish T-mobile for not being careful with your data, which is deserved. But will it protect your data? Not really. Oh, if you use their data services you might prevent some eavesdropping or picture-stealing...or might not. T-Mobile got caught, but that doesn't mean the other services aren't having problems.

    But it won't protect your personal data. That is out of your hands and has been for the last thirty years or so. Your personal information has already been given away or sold by ChoicePoint, the government, the credit bureaus, and everyone else. Your only option is to assume it's gone, check your credit report regularly, and hope someone isn't using your social security number. Identity theft isn't something you can do anything to prevent. You can only catch it in time, and then hope you can fix it. Despite all the rosy stories about how after 300 hours of work people managed to clear their names, there are real stories of people who don't get their money and credit ratings back. There simply haven't been any solid studies one way or the other -- it's all anecdotal.

    No, I'm not fucking bitter at all.

    --
    What I say does not represent the views of my employers, my friends, my cats, or myself.
  14. netcraft by millahtime · · Score: 4, Informative

    according to netcraft they are running win 2k for the server.

  15. Re:Rant about T Mobile by adpe · · Score: 5, Informative

    T-Mobile is a german company. Originally it was called "Telekom" which is short for "Telecommunication", then they split up their departments into T-Com (responsible for telephone services), T-Onlien (ISP services), T-Systems (business solutions) and T-Mobile (mobile communication). They just kept the name when buying themselves into the US market.

  16. ASP or Java? by progbuc · · Score: 4, Informative

    The article says the site uses ASP, but that error message at the end sure looks like a Java stack trace to me.

    --
    Go ahead and waste your life with your inhibitions, just don't ruin other people's lives with your intolerances.
    1. Re:ASP or Java? by FerretFrottage · · Score: 2, Interesting

      Could be both. One part of the website may run using ASP (my.t-mobile.com) and other part looks to be using servlets (support.t-mobile.com) at least somewhere for some function(s). In fact the my.t-mobile.com source indicates that it was coding language is C#.

      --
      "Look Lois, the two symbols of the Republican Party: an elephant, and a fat white guy who is threatened by change."
  17. lesson number 2 of 4556832554 by L1nux_L0ser83 · · Score: 5, Funny

    lets see, your network is so insecure that someone hacks into it using government accounts and steals private information from your company.

    do you...
    a) tighten your security on your network so it doesnt happen again

    b) appoligize and place it on your "things to do" list or

    c) dont change a damn thing but pay snoop dog and company mega bucks to advertise your new sidekick II?

    if your t-mobile then c is the correct answer!

    --
    Good Karma, Bad Karma, doesnt matter to me... I'm still going to say whats on my mind!
  18. T-Mobile by ectotherm · · Score: 3, Funny

    Get More... Of other people's data... ;)

    --
    "Nature bats last..."
  19. Well... by Blue-Footed+Boobie · · Score: 2, Insightful
    Anyone that is using a Cellphone and expecting a secure and private communication is seriously deluding themselves.

    Sure pwning the network through their website doesn't help but you shouldn't be talking company secrets over a cell (for example) and not expecting someone, somewhere, to be able to hear you.

    --
    DAMN YOU OCTODOG! DAMN YOU TO HELL!
  20. Re:Cell is already insecure by kevinbr · · Score: 5, Interesting

    T-Mobile use GSM.

    Soooooo........how does your digital scanner breal the encryption?

    Encryption in the GSM network utilizes a Challenge/Response mechanism.

    The Mobile Station (MS) signs into the network.
    The Mobile Services Switching Center (MSC) requests 5 triples from the Home Location Register (HLR).
    The Home Location Register creates five triples utilizing the A8 algorithm. These five triples each contain:
    A 128-bit random challenge (RAND)
    A 32-bit matching Signed Response (SRES)
    A 64-bit ciphering key used as a Session Key (Kc).

    The Home Location Register sends the Mobile Services Switching Center the five triples.
    The Mobile Services Switching Center sends the random challenge from the first triple to the Base Transceiver Station (BTS).
    The Base Transceiver Station sends the random challenge from the first triple to the Mobile Station.
    The Mobile Station receives the random challenge from the Base Transceiver Station and encrypts it with the Individual Subscriber Authentication Key (Ki) assigned to the Mobile Station utilizing the A3 algorithm.
    The Mobile Station sends the Signed Response to the Base Transceiver Station.
    The Base Transceiver Station sends the Signed Response to the Mobile Services Switching Center.
    The Mobile Services Switching Center verifies the Signed Response.
    The Mobile Station generates a Session Key (Kc) utilizing the A8 algorithm, the Individual Subscriber Authentication Key (Ki) assigned to the Mobile Station, and the random challenge received from the Base Transceiver Station.
    The Mobile Station sends the Session Key (Kc) to the Base Transceiver Station.
    The Mobile Services Switching Center sends the Session Key (Kc) to the Base Transceiver Station.
    The Base Transceiver Station receives the Session Key (Kc) from the Mobile Services Switching Center.
    The Base Transceiver Station receives the Session Key (Kc) from the Mobile Station.
    The Base Transceiver Station verifies the Session Keys from the Mobile Station and the Mobile Services switching Center.
    The A5 algorithm is initialized with the Session Key (Kc) and the number of the frame to be encrypted.
    Over-the-air communication channel between the Mobile Station and Base Transceiver Station can now be encrypted utilizing the A5 algorithm.

  21. So? by Storlek · · Score: 3, Insightful

    We can make the login page say "I like cheese" and cause server errors. Wee. These aren't holes so much as simple bugs, unless someone can point to a definite way to, say, log in as any user without a password, or get a list of account numbers, or something besides making the login form display some silly phrase.

    Another statement the article makes is that the text bug "could be used in a phishing attack on T-Mobile customers, especially if you hex encoded portions of the URL." How? Wouldn't any phishing attack involve making the form submit to some place besides the official website? Doing so much as trying to insert an HTML tag produces a server error (which, I'm guessing, is intentional), so it wouldn't even be possible to close the form and open a new one in its place that submits to a rogue site.

    --
    Bears don't normally eat things that talk and move backwards.
  22. It's Worse then you think.... by Anonymous Coward · · Score: 4, Interesting

    So I'm sitting in a doughnut shop near Grand Ave in Oakland and there is apparently a T-Mobile store next door. Not knowing this at the time I turn on my wireless to see if I can score some free internet...and I get an open connection. After my internetting is done I peek at Network neighborhood (because I'm always curious to see *how* open someone's internet connection is) and Voila! I get direct access to the T-mobile store's *two* servers next door. OK, it wasn't exactly direct. I had to use my enormous hacking skills to put in a username of "Administrator" with a *blank* password when I tried to connect to the server). Bingo - direct access to ALL T-mobile business info *including* completed and pending credit info.

    This is not a troll or a joke - it really happenned. I *like* T-mobile's phones...but their lack of security (well at least that one store's security anyway) scares me.

    1. Re:It's Worse then you think.... by merdaccia · · Score: 2, Informative

      [Disclaimer: Slightly off topic].

      I *like* T-mobile's phones...

      Err, T-Mobile doesn't make phones. Since you can get any phone T-Mobile offers from online retailers, their phones shouldn't really influence your choice of provider. Unless you're willing to get roped into a contract for the sake of saving a hundred bucks on a phone. It's often not worth it. There are very good sites online to buy unbranded GSM phones, such as ustronics.com, mobilecityonline.com, and expansys.com to name a few. And good review sites, such as gsmarena.com.

      Personally, I'm getting as far away from T-Mobile as possible when my contract expires next month. Don't get me wrong, they have some very good plans and most times their customer service is wonderful. But their signal is horrific (I'm in the DC metropolitan area), and they've recently started charging for international messages. When I complained about the latter, I was told that it was not a contract violation on their part (which it is), and that I was duly informed, which I was not. So customer service is wonderful if they agree with you, and call you a liar if you're not.

      For the same money, I'd rather have reception. Given the AT&T and Cingular merger, especially with free mobile-to-mobile minutes and the latter's rollover plans, T-Mobile just got some very stiff competition that I doubt they can face. Add this bad publicity for security, and I think they're in over their heads.

      --

      *blinking cursor*

  23. Credit Card Numbers? by spud603 · · Score: 2, Interesting

    A couple of days ago some ne'rdowell got a hold of my credit card number and started buying italian airline tickets with it. Fortunately, my credit card company noticed and gave me a call.
    T-mobile is about the only website I give my credit card number to. Could their weak system be the culprit? I don't know enough about hacking to know if this is possible, but it seems like quite a coincidence...

  24. Lots of reasons it sucks. by Colol · · Score: 2, Informative

    Numerous reasons the US wireless telecom industry sucks.

    The main reason for what you're seeing, though, is that unlike Europe, we have several competing standards. GSM is finally starting to spread, but additional standards are still common.

    So 1: your phone has to match your network standard. If you're not using a GSM provider, you're pretty much left with nowhere but the provider (or an authorized reseller, which just sells the same phones anyway) to buy a phone. And even if you could buy a phone elsewhere for a non-GSM network, it would still have to be programmed by your provider to work.

    1a: Not all GSM providers are using the same frequency. And in the case of Cingular, they're not even always using the same frequency across their entire service area.

    2: Providers are all over exclusivity contracts. Cingular, for example, is the only provider that can offer the Motorola RAZR V3. When Cingular merged with AT&T, Sony-Ericsson phones mysteriously disappeared from the other providers. In some cases, the manufacturer is still able to offer the phone unlocked and without activation to the general public. But...

    3: Unlocked phone prices are outrageous. The US providers heavily subsidize the phones they sell (and SIM lock them). Without activation, the RAZR V3 is $600. With activation, it's $260. Prices for other phones are similarly disparate. Nokia's N-Gage runs $200 unlocked. Up until recently, you could get it for between $0 and -$150 (you made $150 by buying the phone) if you shopped around and signed into a new contract. And all this is assuming you can find a handset that's offered unlocked and without a plan. Most models simply aren't available that way. (For reference, the cheapest handset Nokia offers here "handset only" is $130.)

    You buy the phone, you pay for the service, and unless you want to hemorrhage at the wallet, you select from the phones offered by your provider.

    I and many others wish the wireless here was more like it is in Europe, but we're damn well screwed in the mean time.