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Telco Spams and Gets Huge Fine

jack_call writes "According to The Register the large German based mobilephone operator 'Debitel' was fined $359000 for (deliberately!) sending a total 48000 spam messages( mail: 36000, sms: 12000) to Danish costumers of rival company 'Telmore'. According to different Danish media outlets, they appealed immediately, mostly because the fine comes out at about a sixth of what 'Debitel' made last fiscal year after taxes."

19 of 190 comments (clear)

  1. Accidental by LiquidCoooled · · Score: 4, Funny

    I'm sure it was all an accident ;)

    Your honor, I accidentally gathered a massive mailing list, sat around many meetings working out what to say, and finally clicked send - all totally accidentally. I thought I was sending my mother some flowers over the internet, honestly I did.

    --
    liqbase :: faster than paper
  2. In India too by nbharatvarma · · Score: 5, Interesting
    I live in India and I am constantly bogged by sms' asking me if I was interested in winning gold, buying a car etc. What's worse ?? Sometimes, we get automated calls asking if we are interested in some offers.

    If I want to know about some offer, I will ask. Thank you.

    Was thinking of writing to a newspaper, but that idea got lost somewhere in a mire of laziness

    --
    ... and I shall strike upon thee with great vegeance, furious anger and a slightly positive karma.
    1. Re:In India too by The+Amazing+Fish+Boy · · Score: 5, Funny

      I live in India and I am constantly bogged by sms' asking me if I was interested in winning gold, buying a car etc. What's worse ??

      What's worse? What's worse? I'll tell you what's worse! I used to get those calls all the time. Now I don't get them at all. I need those calls! I'm a socially inept nerd who desperately needs human contact. Now they go and outsource my only source of human contact to India? Take my job, but don't take away my phone spam, too!

    2. Re:In India too by HoneyBunchesOfGoats · · Score: 4, Informative

      It's not even human interaction these days. Where before I could have fun playing along with the telemarketers (some of whom recognized that I was just stringing them along, and even had a sense of humor about it), now all I get are recorded messages. I'll pick up the phone and say "Hello?", there will be a pause, and then an overly-slimy recorded message (worse than a bad used car salesman) will start: "Hi, this is Jim. Are you tired of your high cable TV bills?" I don't even have cable TV.

  3. What about the spam, by scenestar · · Score: 4, Interesting

    That they keep sending to their own customers?

    --
    perpetually dwelling in the -1 pits
  4. Ah ha by ttys00 · · Score: 4, Funny

    That'll teach 'em to spam the judge ;)

  5. Telesales by flumps · · Score: 4, Insightful

    Now if the concept could be extended to telesales, my sanity levels would definately be returned to normal.

    Not a single day goes by when I'm not phoned up by some mechanical phonedialer/call centre and asked if I'd like to buy double glazing/dial a premium line/order jam. Arrrgh!!

    And don't tell me to go ex-directory. I want my friends to find me in the phonebook if they need to thanks.

    --
    "So there he is, risen from the dead. Like that fella, E. T." - Father Ted Crilly
    1. Re:Telesales by amorsen · · Score: 4, Informative
      Now if the concept could be extended to telesales, my sanity levels would definately be returned to normal.

      In Denmark telesales are illegal except for a few product groups (mainly newspapers). You can opt out of those as well.

      Telesales to companies are legal though.

      --
      Finally! A year of moderation! Ready for 2019?
    2. Re:Telesales by R.Caley · · Score: 5, Interesting
      Not a single day goes by when I'm not phoned up by some mechanical phonedialer/call centre and asked if I'd like to buy double glazing/dial a premium line/order jam. Arrrgh!!

      You seem to be in the UK, so... Are you registered with the TPS? If not do so. It only cuts out the semi-legitimate ones, but that is a supprisingly proportion, got me doen from one every day or so to one every week.

      Then make sure you have caller ID and don't answer calls from hidden numbers (unless you work at home and use that line for work, in which case you have to take your chances in working hours. Sigh!). Your friends shouldn't be hiding their identity from you, so this filters out almost all of the rest of the telesales and `surveys'.

      --
      _O_
      .|<
      The named which can be named is not the true named
    3. Re:Telesales by Tim+C · · Score: 4, Interesting

      Then how are you supposed to buy the product (should you be so inclined)? Could you not simply feign interest for long enough to get company details out of them, then inform the relevant authorities?

      (That's a serious question, as it's such an obvious solution that people *must* have thought of it, so there's got to be a reason why that doesn't work)

  6. And they got off easy ... by zonix · · Score: 4, Informative

    It's worth noting that previous spam fines in Denmark have been much higher. Around 15USD per e-mail/SMS/whatever.

    But still, it's a good part of Debitel's yearly income.

    z
    --
    What would an EWOULDBLOCK block, if an EWOULDBLOCK could block would? -- me
    1. Re:And they got off easy ... by malsdavis · · Score: 4, Insightful

      5 times larger in overall value.

      But I think what was meant was that in terms of per email cost, it is lower than previous spam fines.

  7. A thought by Anonymous Coward · · Score: 5, Funny

    I think they got what they deserve. Although, before this turns into a disscussion about telemarketing, and how everyone hates them, remember: Telemarketers are human too. Yes, mod me down for the horrible, evil statment I just made. But, they are. The person you actually talk to has nothing to do with the product, they're just someone hired to call people on a list given to them. They probably don't even like their job, but need employment and are doing it for the money, so think about that before you verbally attack one. How do I know? Well, my mother was one for a short while, many years ago.

    With all that said, there is one way to get rid of telemarketers that is funny and polite.

    Telemarketer: Hello, may I speak to whomever is in charge of chosing telephone service?
    You: Yes, this is him.
    T: Great, would you be interested in lowering your monthly telephone bill? If you switch to A&G telco service, I can offer you a great, low rate.
    Y: We don't have telephone service in my house, or telephones.
    T: Surely you must, sir. How are we having this converstaion?
    Y: That's a good question. But I can assure you we don't have telephone service.
    T: Are you sure.
    Y: Positively.
    T: Alright then... Uh, sorry to bother you.

    You could say this for anything they're selling. "Sorry, we don't have ______." They'll almost always be confused and just apologize and hang up.

    1. Re:A thought by NetNifty · · Score: 4, Funny

      I once told a telemarketer trying to sell me (double glazed) windows that I don't need any because I run Linux...

  8. Good. by jpiggot · · Score: 5, Insightful
    Sweet God, but this is wonderful news that they've been fined...

    I live in fear of this happening on a large scale in the United States. In a country where we pay (at this point) for incoming calls, I'm just waiting for the deluge of spam messages and telemarketer phone calls to appear on my cellular phone.

    I own a small business, and our fax machine has virtually been made useless by the junk faxes we get every month. I promise you, we spend more on incoming faxes (ink, paper) than we do on outgoing faxes, none of which we ever "intentionally" signed up for. And the junk-fax companies have the balls to say "we're only making a living" ??? Please.

    Destroy these people before they destroy another technology.

  9. Re:1/6 is 5/6 too few by 16K+Ram+Pack · · Score: 5, Insightful
    And going to prison for shoplifting a $1 item may incur a very serious fine, a criminal record and possibly prison.

    Companies should get a simple message - break the law and there will be serious penalties, not some small slap on the wrist that means that you can almost cost it in as an acceptable and calculable risk.

  10. Ethics relating to SMS Spamming by caveman · · Score: 4, Interesting

    On my way to London the other day, I was sitting in the 'Quiet Zone' car of the train. There are notices on every window asking people not to use Mobile Phones.

    This moron gets on at a station, and quite obviously reads, and decides to ignore the notices, and makes about a dozen calls to people which I didn't want to listen to. However, it became quite obvious that this person was engaged in a mobile/SMS/MMS marketing campaign, and various other things he said suggested 'spammer'.

    Of course, rule #3 states that spammers are stupid, and this one was no exception. He rattled off at great length a list of sites, usernames, and passwords for various SMS distribution services.

    I pulled out my newspaper and pretended to do the crossword, writing down every group of site, username, and passwords. I have not done anything with them yet, but I'm sorely tempted. However, as my handsets are all registered with the TPS (the UK equivalent of the FTC do-not-call lists), I'll wait for a marketing SMS to be crapped into my phone before being tempted further.

    If you are 'evileye' (what a stupid username), you might be more careful about where you use your mobile next time..

    1. Re:Ethics relating to SMS Spamming by aug24 · · Score: 4, Interesting

      I commute 2 hours into London a lot of the time, and I always sit in the QZ, because I don't want to listen to the crappy conversations. Most of them are only phoning people because they are bored having failed to bring anything to do/read.

      Please, always, always, always, ask people to stop when they talk on their phones. I have asked loads of people, and about 90% have apologised immediately. The best bit is when someone argues with you, and the other commuters back you up ;-)

      In the worst case, the guard will tell them to stop if you ask him/her to.

      Justin.
      Silence Nazi ;-)

      --
      You're only jealous cos the little penguins are talking to me.
  11. Re:Screw that. by fdiskne1 · · Score: 4, Insightful

    Fuck 'em. I don't care if they need the money, they are being paid to waste my time, and I will abuse them, waste their time, annoy them, in whatever way I can

    I always figured it was my job to contribute to the downfall of the telemarketing industry. If I abused someone enough, maybe they would get out of the business. If enough people refused to work in the industry, there would be fewer callers. Just doing my part. I only wish others would do theirs.

    --
    But why is the rum gone?