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State-Sponsored Solitaire?

jefu writes "According to this story the state of North Carolina may be considering banning solitaire on state owned machines. It seems that state workers are now perceived as having replaced leaning on brooms with playing solitaire or minesweeper. The story provides coverage of both sides of the issue, noting that playing solitaire (or other games) may provide workers with a way to burn off some stress, but that this kind of activity is likely to be perceived as time wasting. My favorite bit (especially as April 15th draws ever closer) is where the author notes that fifty percent of the time an IRS employee is on the computer they are playing games, shopping online or gambling."

44 of 331 comments (clear)

  1. Misses the real problem by bigtallmofo · · Score: 5, Funny

    It sounds to me like the real problem is that government workers aren't able to hit Alt-Tab fast enough. Once we address that, then the problem will be neatly swept under the rug.

    --
    I'm a big tall mofo.
    1. Re:Misses the real problem by elgatozorbas · · Score: 4, Funny
      Once we address that, then the problem will be neatly swept under the rug.

      ...unfortunately their brooms are optimised for leaning, not for sweeping.

    2. Re:Misses the real problem by toxis · · Score: 3, Funny

      Alt-Tab doesn't work if there's no other window open. ;)

  2. PANIC!!! by Anonymous Coward · · Score: 4, Funny

    It's only a matter of time before they ban Slashdot.

    1. Re:PANIC!!! by SimplePaul · · Score: 5, Funny

      then they would be on the right track to stopping time-wasting ;)

  3. Linux, here we come! by zecg · · Score: 5, Funny

    ... and with this regulation fell the last obstacle to Linux acceptance in North Carolina.

    --
    .i lu doi ringos.star. xu do puku'aroroi dunli dopecaku leni virnu li'u
  4. Getting work done... by Ianoo · · Score: 4, Insightful

    I admit it. I have had to delete Gnome Games and Windows Solitaire/Minesweeper/Freecell/Hearts from my machines at work. I just couldn't get any work done before.

  5. Scientific approach by zecg · · Score: 5, Insightful

    where the author notes that fifty percent of the time an IRS employee is on the computer they are playing games, shopping online or gambling

    Would that mean the IRS employs 50% too many workers?

    --
    .i lu doi ringos.star. xu do puku'aroroi dunli dopecaku leni virnu li'u
    1. Re:Scientific approach by weighn · · Score: 5, Funny

      OH&S SITE INSPECTOR: So, how many people work here?
      IRS SECTION MANAGER: Oh, about half of them.

      --
      Mongrel News all the news that fits and froths
  6. Solitaire is boring by Anonymous Coward · · Score: 3, Funny

    All I can say is that it's a good thing Windows doesn't come with Tetris.

  7. OK... How many of you readers... by gardyloo · · Score: 4, Funny

    ... work there?

    1. Re:OK... How many of you readers... by northcat · · Score: 4, Funny

      None.

      (I hope you understand the joke)

  8. Minesweeper by sandstorming · · Score: 4, Interesting

    As soon as I worked out the cheat that shows a colour changing pixel in the top corner of the screen I lost all interest in Minesweeper. Most my friends now believe I am psychic because I can 'sense' whether a square has a mine under it or not :)

    1. Re:Minesweeper by arodland · · Score: 3, Funny

      Most people I know think I'm psychic just because I know how to play minesweeper. They don't get that there's actually a logic to it, so they think I have really good luck.

  9. Brilliant! by Anonymous Coward · · Score: 5, Funny

    I can see it now: employees sneaking in 52-card decks into the office and playing solitaire on their desk. Boss walks buy, they quickly throw their keyboard on top of it and get back to work. Gotta "burn off stress" somehow.

    I just hope Minesweeper addicts don't resort to planting landmines in the office to get their fix.

  10. Great by ornil · · Score: 4, Funny

    fifty percent of the time an IRS employee is on the computer they are playing games, shopping online or gambling.

    So, if we ban Solitaire, the IRS employees will probably spend more time gambling. Whose wise idea was that, I wonder?

  11. Funny Cartoon by roblaird · · Score: 3, Funny

    We have a cartoon on the door of the IT room that shows some users playing solitaire on their desks with actual decks of cards. The caption reads "Our systems are down, we have to do everything manually."

  12. How can you 'ban' solitaire? Easy, fire employee by AHumbleOpinion · · Score: 4, Insightful

    I assume that there are dozens of online solitaire games avaiable. Unless they take the extra step of blocking all game related websites, the whole thing is pointless.

    You are overanalyzing the problem. All you have to do is have the official poilicy of "no games" and then you are free to fire someone playing at work. OK, maybe they have to get a warning first.

    The "no games" policy should be accompanied with a "no unauthorized installs" policy.

  13. This is STILL stupid. by KingSkippus · · Score: 5, Insightful

    I have worked at a lot of companies, and one common theme among them is almost always, "Let's get rid of the games." As a sysadmin, I've actually been the one tasked with implementing it. However...

    I think these policies are, in a word, stupid. If someone is going to waste time, they're going to waste time. If it's not on a game of Solitaire, it will be on some other non-work activity. The fact is that you cannot command a person to work for eight (if they're lucky) solid hours. Or as Scott Kirwin put it in the article, "Managers [have] lost sight that workers are real people, not robots."

    Every time I've been asked to delete the games off of machines, I've expressed extreme disapproval. I've tried to explain until I'm blue in the face that it will not increase productivity. I've tried to explain that if you treat employees like they're four years old by taking away their toys, it will only cause resentment and a resulting LOSS of productivity. I've tried to point out that small Solitaire breaks (or any other mindless activity) actually help a lot of people get back into a more productive mindset going forward. I've also tried to point out that games such as Solitaire help people new to computers learn their way around. For example, it taught my mother, who had only used DOS-based accounting software, how to use a mouse. Sure, it sounds simple to you, but keep in mind that she had no idea what left-clicking, dragging-and-dropping, minimizing and maximizing, etc. were, but she was up to speed within a few minutes thanks to Solitaire.

    But in general, all that stuff makes no difference to management. Since companies have layed off and outsourced to the point where they can't function any more, all that matters is that we have to be productive 24x7. Barring that, all that matters is that we have to LOOK productive 24x7.

    So stupid...

    1. Re:This is STILL stupid. by garcia · · Score: 4, Informative

      The fact is that you cannot command a person to work for eight (if they're lucky) solid hours. Or as Scott Kirwin put it in the article, "Managers [have] lost sight that workers are real people, not robots."

      You have never worked in a call center have you? They have supervised slave labor down to a science. Outside of taking advantage of 3 minute leeway for phone logins and clock punches there was very little time available for screwing off.

      They had all the computers locked down, no applications installed other than those you needed for your job, remote screenshot ability, and apparently an alert when you were surfing on a page other than the ones that were permitted.

      You were scored on your performance and adherence to the time schedule.

    2. Re:This is STILL stupid. by Martz · · Score: 3, Interesting

      My girlfriend has just left a company which ran the same call center setup as you describe. The "Team leaders" have monitoring applications which show how many calls are in the queue, the longest call waiting, staff logged on etc. More importantly to them - who is logged off either because they are away from their desk, toilet break or aftercall time of 3 minutes to do administration and paperwork.

      However, even this wasn't enough. They decided that people were taking too much time between calls and abusing the aftercall status. Management, who in turn monitor the teams efficiency through a desktop application, decided that aftercall would switch off after 3 minutes and a new call would be put through automatically. This put her and the other call center staff in even more stressful situation where they couldn't even have a minute to recover after a stressful, difficult or administratively complicated incoming call.

      Their machines are also locked down to dedicated applications, there is also some hardcore email monitoring going on when they chat to their work friends, on or off a call. Playing games is completely out of the question to the ~250 or so employees. It surely cannot help performance when they cannot escape from their jobs even for a moment. They are forced to work 100% of the time, or receive a rollocking.

      She is very happy she's had an opportunity to move on to somewhere else now, but from her stories after work it seems that management are forced to trust the accurate stats generated by technology and use it as a benchmark to increase productivity. Staff are leaving left, right and center.. yet they look at their historical performance stats and decide that they weren't worth keeping anyway. Crazy.

  14. Re:Slackers Are a Management Problem by mccalli · · Score: 5, Insightful
    That is, if an employee is not meeting expectations because he is spending too much time trolling the net, that's his fault, not the Internet's. The same problem would exist if he spent too much time doing crossword puzzles are talking to his girlfriend on the phone. The core problem is the employee not meeting expectations, not what he's doing to divert his attention.

    Agreed, but I'd like to introduce a slight cautionary note. For some jobs I simply disbelieve that it is possible to be productive 100% of the day for 100% of all working days. I always love these productivity studies which say "600,000 man days of work are lost to <daft activity x> every year, employers say <daft activity x> must be banned from the workplace to ensure productivity rises."

    Which, of course, it doesn't because 600,000 man days of work are now being 'lost' by the employees switching to <daft activity y> instead. That 600,000 days was an illusion - the productivity was never there to be had, in some jobs it's impossible for people to work as if they were machines. I including programming in this by the way.

    I don't play games at work, but I certainly browse the web and spend some time talking to my wife over SMS messages. In days when desktop internet access wasn't common, I'd do crosswords at lunchtime or go for coffee breaks. Granted some of the figures mentioned sound extreme, but still - 100% of everybody's time isn't always a realistic target.

    Cheers,
    Ian

  15. Re:Karl Marx? Identity? by 5ynic · · Score: 5, Informative

    Marxian theories have, on the contrary, largely proven correct since his death. Marx did not argue "for" violent overthrow, but rather that violent attempts to overthrow capitalism were at his time of writing inevitable - and therefore not worth arguing "for" or "against".

    --
    ceci n'est pas un sig
  16. The most important question by britneys+9th+husband · · Score: 3, Interesting

    fifty percent of the time an IRS employee is on the computer they are playing games, shopping online or gambling."

    Are these IRS employees paying the full amount of the tax due on their gambling winnings? It is considered income, after all.

    --
    Hear recorded Slashdot headlines on your phone! New service beta testing. Just call (248) 434-5508
  17. Doh... by Spy+der+Mann · · Score: 3, Interesting

    More hours =? more productivity?

    I know that it's bad to lose work time into games, but... really, what's worse? A worker who clears up his mind by playing sol 5 minutes, or a bored and tired worker who PRETENDS to be working but his productivity is actually half what it should be?

    Bureaucracy...

  18. Re:Thats so 90's! by maotx · · Score: 3, Interesting

    Why play Minesweeper or Solitare when you can play a SpyHunter like game?
    In Excel under file menu, do 'Save as Web Page'
    Say 'Publish Sheet' and 'Add Interactivity'
    Save to some htm page on your drive.
    Load the htm page with IE. You should have Excel in the middle of the page.
    Scroll to row 2000, column WC. Select row 2000, and tab so that WC is the active column.
    Hold down Shift+Crtl+Alt nad click the Office logo in the upper-left.
    Use the arrow keys to drive, space to fire, O to drop oil slicks, and when it gets dark, use H for your headlights.

    Requires DirectX and Microsoft Office 2000 SP0.
    If you update Office it will no longer work.

    --
    I'm a virgo and on Slashdot. Coincidence? Yes.
  19. You *want* them busy playing Solitaire! by billstewart · · Score: 4, Funny

    These are IRS employees. Almost none of them are ever doing anything you want them to be doing, except occasionally the people who change the ink cartridges on the refund-check-printing machines. The more time they spend playing solitaire, the better.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  20. Re:How can you 'ban' solitaire? Easy, fire employe by R2.0 · · Score: 3, Interesting

    Ahh, memories...

    1995, I was a contractor at an unnamed nuclear powerplant in Maryland. Windows 3.1 and all the BSD's we could stand. Solitaire was all the rage, and Management caught on.

    One day the Solitaire shortcut doesn't work anymore, and a memo is circulated that "Game playing is bad...waste of resources...disciplinary action..." Stopepd us in our tracks? No (I mean, we are engineers for Chrissake)

    Look for Sol.exe on machine...gone.
    Search for "Solitaire" in shared drive...hmmm...that looks like some kind of script file in the root of the Network G: drive. Open it up - so it is: it checks user's machine at login and erases sol.exe. There is also a log in the directory: every instance of Solitaire being played on machines connected to that network for the last couple of months.

    Solution to problem #1: reinstall Sol.exe, rename sol1.exe. No more logging.

    Fun with the existing log:

    "Hey Frank! (da boss)"
    "What"
    "You were playing Solitaire at exactly 1425 on March 3."
    "Uh, how would you know that?"
    "Big Brother is watching, Frank."

    --
    "As God is my witness, I thought turkeys could fly." A. Carlson
  21. Re:Slackers Are a Management Problem by KingSkippus · · Score: 5, Insightful

    I've been saying this to no avail for years now. I wish someone would start listening.

    I get so frustrated at management trying to pass off their responsibilites to the IT folks at companies. Simple example: Internet content filtering. I work at a large (Fortune 100) company, and I handle second-level support calls. One common theme that generates hundreds of calls a month (it is multinational) is, "I need access to such-and-such a site for legitimate business purposes, but it says that it's blocked due to (whatever reason the content filtering company had classified it)." So we have to get on a directly-connected machine, check out the site, verify that the person actually needs access, get approval from the person's manager, put in a request with the guy who manages the content filter, wait a few days until he can get around to it, then call the person back and let them know that the site has been allowed.

    That's an awful lot of work to keep the very few people who may browse porn at work from browsing porn at work, and it's a major pain in the ass to the honest people trying to do their jobs. I haven't done a formal study, but it must cost the company thousands of dollars every month (maybe more) in the cost of the service plus the man hours spent going through this exercise. How much would the company lose if they just stopped content filtering? Significantly less.

    But that doesn't matter. Management looks at this as an IT issue, not a management issue. If they push this responsibility onto us, that's one less thing they have to do, and one more level of blame that separates them from potential violators of corporate policy.

    Going back to topic, games are the same way. If someone goofs off all day playing Solitaire, management looks at it as a problem with the computer or a problem with the IT department. Funny, they never seem to see it for what it really is: a problem with the employee or a problem with the employee's manager.

  22. I vote for even more games! by mrcrowbar · · Score: 5, Funny

    Let the IRS play all the games they want. The more games they play the less time they have to audit me.

  23. Re:Slackers Are a Management Problem by minion · · Score: 4, Insightful

    Which, of course, it doesn't because 600,000 man days of work are now being 'lost' by the employees switching to instead. That 600,000 days was an illusion - the productivity was never there to be had, in some jobs it's impossible for people to work as if they were machines. I including programming in this by the way.

    That is a very good arguement. I work for a company that realises this: Most of our staff doesn't take coffee breaks, or real lunchtimes. Instead, we prefer to sit spend half of our lunch hour eating and the other half shooting eachother in video games.

    Productivity is higher than if we simply ate our food and went back to work - our minds are refreshed because we took a moment away from critical thinking (IT/Programming job, BTW).

    I'm glad I work for a company like that now, and I wish other companies would realize that as well.

    There'd be a lot less depressed people in the world if more companies treated employees like humans, rather than bottom lines.

    --

    -- If we don't stand up for our rights, now, there will be no right to stand up for them later.
  24. Re:Duh!! by slashkitty · · Score: 3, Insightful
    It's totally the opposite of the corporate word.

    Uhm, no, it's pretty much like that in many big companies as well. If you've been reading slashdot, you could have read about the support guy that tapped a managers computer and found that he only spend 10% of his time working. I'd have to say that's about how much I worked in my last full time job. (Which I tried to get fired from, but eventually just had to quit.)

    Computers have helped productivity so much, but many companies still have all these jobs for people. It's a shame really, because the whole business world could run on an hour or two instead of the 8+ hours that many people need to see you in the office.

    --
    -- these are only opinions and they might not be mine.
  25. True Story by telemonster · · Score: 4, Funny

    Check this out,

    Setting is a place I used to work at, a gov't place. We were contractors installing and administrating the network and servers.

    A coworker and myself had to go to the 2nd floor of this other building, to fix one of the fiber optic drops (They ran 10mbps fiber to the desktop, we had to remove the included Intel 10/100 NICs and replace them with $400 10baseFL nics).

    We came in, everything was call. But we had forgotten a tool. The workers were mostly quiet, as the cubes didn't allow us to see them. The old barrick buildings turned offices had a spacious and hollow feel on the 2nd floors. It was my coworkers turn to go get the piece or part we had forgotten. So hung tight as my coworker left.

    The minute the door shut and his footsteps were heard thumping down the stairs, I could hear the mouse clicks increase. Immediately I could hear the Space Cadet pinball game from multiple computers. It was fairly funny. As my coworkers footsteps were heard coming up the stairs, all of the game noises went away as the games were minimized.

    I said really loudly "DOUDE, you MISSED ALL THE ACTION"

    Many gov't jobs = welfare/wealth redistribution.

    --
    Southeastern Virginia REPRESENT!
  26. Clean Sweep by Doc+Ruby · · Score: 3, Funny

    Following their success boosting productivity by banning brooms...

    --

    --
    make install -not war

  27. My real-world experience on this topic by lowe0 · · Score: 3, Insightful

    Before: users spend x hours playing solitaire.

    After: users spend x hours trying to get solitaire working again.

    All my management courses drilled into my head the idea that you can only expect six hours of productivity from an employee per day. I don't see any point in fighting it. Why piss them off in the process?

  28. Re:How can you 'ban' solitaire? Easy, fire employe by joeljkp · · Score: 3, Informative

    Maybe in the private sector, but in government (as the article discusses), it is extremely hard to get someone fired. Hearings, evidence, the prying eyes of watchdog groups...

    Some people call it government waste, others call it job security.

    --
    WeRelate.org - wiki-based genealogy
  29. If it's not on the desktop... by Parsa · · Score: 4, Funny
    I work for a government agency and we don't bother removing the default games with Windows. If the program isn't on the desktop then the users don't think it's installed in the first place.

    J

    --
    Abiit, excessit, evasit, erupit.
  30. Re:Slackers Are a Management Problem by TykeClone · · Score: 4, Insightful
    How much would the company lose if they just stopped content filtering? Significantly less.

    Until the harassment lawsuits start.

    --
    A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  31. Unintended consequences by wk633 · · Score: 4, Insightful

    Some people aren't paid by how much the do, but being there to do what needs to be done, when it needs to be done.

    e.g. Firemen.

    Granted, firemen are usually municipal not state workers. But they have lots of goof-off activities at the station to fight boredom.

    Gee, nothing else to do since they took our T.V. and foosball away. Let's wash the shiny trucks AGAIN!

  32. It's Welfare by Art+Tatum · · Score: 3, Insightful

    It has for some time been obvious to me that government bureaucracy is the *real* welfare program in America. It's a jobs program for people who can't get work in the private sector.

  33. IRS spending time playing games -- a good thing?! by intnsred · · Score: 3, Insightful

    My favorite bit (especially as April 15th draws ever closer) is where the author notes that fifty percent of the time an IRS employee is on the computer they are playing games, shopping online or gambling.

    Isn't that a good thing?!

    Considering that the IRS is far more likely to investigate/harass poor or average-income taxpayers as opposed to the rich, I see them wasting their time as a plus.

    Now, if we could only spread this idle time-wasting idea to the Pentagon, maybe Iraqis and other people who are under the thumb of the empire could breath a little easier...

  34. Got it all wrong by EmbeddedJanitor · · Score: 3, Funny

    Perhaps Solitaire is a blessing. Imagine if instead the IRS had nothing to do. They might get bored and start doing an audit on YOU!

    --
    Engineering is the art of compromise.
    1. Re:Got it all wrong by nacturation · · Score: 4, Funny

      Perhaps Solitaire is a blessing. Imagine if instead the IRS had nothing to do. They might get bored and start doing an audit on YOU!

      Wait a sec... isn't that supposed to be: "In Soviet Russia, the IRS audits YOU"? Or do you audit them over there? I'm confused!

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  35. Not All IRS Employees by AmberBlackCat · · Score: 3, Funny

    Some of us have the coveted job of taking all the data on paper tax forms and typing it into the computers. I assure you, none of us in data entry have time to make a phone call, let alone play solitaire. I'm hoping for another dot com bubble so I can get a salary job playing air hockey.