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IBM Backs Firefox In-House

An anonymous reader wrote in with the link to a CNet story describing IBM's adoption of the Firefox browser for internal use. From the article: "Firefox is already used by about 10 percent of IBM's staff, or about 30,000 people. Starting this past Friday, IBM workers could download the browser from internal servers and get support from the company's help desk staff. IBM's commitment to Firefox is among its most prominent votes of confidence from a large corporation."

58 of 296 comments (clear)

  1. And by Anonymous Coward · · Score: 5, Funny

    It runs great on OS/2! I can format floppies and browse the web... AT THE SAME TIME!!!

    1. Re:And by Nutria · · Score: 2, Insightful

      Hey, 10 years ago, when Win 3.11 and Win95 were the competition, being able to "rub your belly and pat your head at the sam time" was a big plus for OS/2.

      --
      "I don't know, therefore Aliens" Wafflebox1
  2. Surprising no one... by Heliologue · · Score: 3, Insightful

    ...since IBM has tradition been a huge advocate of open source.

    1. Re:Surprising no one... by Spiked_Three · · Score: 3, Interesting

      You obviously have not been around very long. 20 years ago IBM would gladly sit at the table and argue why proprietary systems were better. Sure, they are singing the 'open source' and 'open standards' line now, but it IS NOT tradition, nor should it be thought of as anything more than a phase they see as the way to make the most money at the moment.

      --
      slashdot troll = you make a compelling argument I do not like the implications of.
    2. Re:Surprising no one... by hbo · · Score: 4, Insightful

      The truth is somewhere between "tradition" and "today's passing greed based fad." IBM believes that the basic technology underlying IT will increasingly become a commodity. They feel that Free/Libre and Open Source Software is a major driver of this trend. They made a huge bet 10 years ago that services layered on top of commodity software would be where the growth would be in IT spending. Because the facts have continued to show they were right about this, they have continued to commit the company to courses of action consistent with this direction in the years since. Support by IBM for F/L OSS is completely consistent with this strategic view. Although this is not the same thing as signing on, for example, to Richard Stallman's ethical code, it isn't a flash in the pan, and it won't go away overnight.

      --

      "Even if you are on the right track, you'll get run over if you just sit there" - Will Rogers

  3. Good reference case by nokiator · · Score: 4, Insightful

    This may be the best possible reference case for the average IT guy trying to convince his/her boss that FireFox is a good solution for a corporate environment.

    1. Re:Good reference case by Glowing+Fish · · Score: 4, Funny

      No one ever got fired for imitating IBM.

      --
      Hopefully I didn't put any [] around my words.
    2. Re:Good reference case by supabeast! · · Score: 4, Insightful

      Actually, this isn't a good test case for the average IT guy, because IBM is far from an average corporate environment. IBM is a technical company specializing in high-end server hardware and enterprise network consulting, so it's a safe assumption that the majority of IBMs employees are much more computer literate than the average corporate worker.

      A better test case would be an insurance company, human-resources outsourcing firm, or a large bank. In on of those the employees not likely to be very computer literate, but they are computer-dependent and likely to do a lot of work via a browser, interacting with remote systems via a web interface.

    3. Re:Good reference case by leonbev · · Score: 2, Interesting

      Ha, are you serious?!? IBM's has thousands of employees that are secretaries, accountants, and upper level managers who haven't done anything technical since green screen terminals were on everyone's desk. Fortunately, the learning curve for Firefox is VERY low, or IBM would have never considered deploying it.

      Besides, most of the IBM techies have already installed Firefox on their own computers, and stopped using IE months ago. This deployment probably geared towards everyone else in the company who can't or won't figure out how to install the browser on their own.

  4. Good example? by Sv-Manowar · · Score: 4, Insightful

    Having IBM as a good example to use when pushing for corporate adoption of Firefox is a great thing for people working in this area. Although, it must be said that IBM are less likely to have troublesome components (IE specific webpages, ActiveX components) within any intranet pages than other companies due to their own products in that area (I'm thinking Lotus..).

    1. Re:Good example? by Zlorfik · · Score: 5, Interesting

      As an IBM employee, I was shocked how virtually every internal app worked with Firefox right from the get go.

      That's when I knew this browser was for real in terms of being an IE replacement.

    2. Re:Good example? by kagemaru · · Score: 2, Funny

      you: hey boss let's adopt firefox instead of IE
      boss: fire.. what?
      you: firefox... IBM supports it.
      boss: says who?
      you: uuuh... there is this crappy CNET story...
      etc

  5. Re:More companies should follow suit ... by Keiyentai · · Score: 2, Funny

    Hm interesting, I wonder how IBM will effect FireFox.

    --
    The Internet is for people to find info...reguardless what others think
  6. Download count by JoaoPinheiro · · Score: 3, Funny

    Meaning 20,000 more downloads not counting on the Official Firefox Download Counter.

    1. Re:Download count by JoaoPinheiro · · Score: 4, Informative

      http://www.spreadfirefox.com/download_counter.php? ff=1

      You can find out more information about it here.

    2. Re:Download count by Anonymous Coward · · Score: 2, Funny

      -1, Misunderstood the parent

    3. Re:Download count by Anonymous Coward · · Score: 4, Funny

      So using RIAA math, there are at least 800 million Firefox users since every copy of the 80 million downloaded files is illegaly copied by ten people. Opera Software could make a claim that it's lost 31.2 billion dollars in revenues due to Firefox. I heard rumors that Darl McBride have shown interest of becoming the CEO of Opera Software...

  7. Great Reference by boeserjavamann · · Score: 3, Interesting

    What could be better than Big Blue backing up Firefox? And why not? OS is already a Thing for IBM. Just look at the IBM-sponsored Eclipse Foundation. Congrats Firefox!

  8. Microsoft Counter by xCepheus · · Score: 5, Funny

    In other news Microsoft countered by saying that after conducting an extensive poll of it's thousands of employees that "tabbed browsing" was not something that internet users wanted.

    They also added that most Softies said that 1 "tab" would be enough for anyone.

  9. Support? by Telastyn · · Score: 2, Insightful

    I know the whole "officially supported" practice, but really, it's a damned web browser. Certainly the biggest software services company can find a few people that know how that works...

    1. Re:Support? by davenpsm · · Score: 5, Insightful

      According to IBM's site http://www.ibm.com/ibm/us/ they currently have 329,000 employees. With an organization that large you don't simply install a new application and hope for the best!

      You are correct, it is just a web browser, but when Jack and Jill in accounting cannot figure out where their 'Favorites' list went to and call the help desk, help desk staff need to know the answers. Granted, that is a simple question to answer, but think of the 100 other things that might be different between Firefox and IE (common message text for browser warning dialogs, etc), with 329K employees, even if only a small fraction of them run into questions it can mean time wasted by both the employee asking the question and the help desk person trying to find the answer. That time adds up quickly.

      In any case, I see this as a huge success for Firefox!

  10. Probably a greater effect than at work by SteelV · · Score: 3, Interesting

    Once these employees are using FireFox at work, there is a good chance that they'll start to use it as home, as well (once they get used to it, and if they like it more than IE which usually seems to be the case). Then they can tell family and friends (I've personally only convinced a few people to switch, but those ten or so have told others, and it spreads).

    Personally, I prefer Safari over FireFox (I don't need too many extensions, just a simple browsing experience) but when I'm on a windows machine I only use FireFox.

  11. About time by M3rk1n_Muffl3y · · Score: 5, Interesting

    I work at a major investment bank and just yesterday they decided to send a memo around saying that Firefox is not to be used. I wonder why that was? No, really does anyone have any suggestions.

    --
    This is not the sig you are looking for...
    1. Re:About time by hab136 · · Score: 2, Insightful
      I work at a major investment bank and just yesterday they decided to send a memo around saying that Firefox is not to be used. I wonder why that was? No, really does anyone have any suggestions.

      Support is usually the reason cited. "We support this product, don't use any other ones because our help desk isn't trained on it."

      When the proxy team at the bank I used to work for wanted to use Linux boxes instead of Solaris (self-supporting team) for 2x the speed and 1/3 the cost, we were told no. The decision maker was very pro-MS, had quite a lot of MSFT stock, and had recently been pitched by MS about anti-Linux. But we weren't allowed to use it for technical reasons. Really.

    2. Re:About time by Anonymous Coward · · Score: 3, Funny
      I work at a major investment bank and just yesterday they decided to send a memo around saying that Firefox is not to be used. I wonder why that was? No, really does anyone have any suggestions.

      You are working for Microsoft ?

    3. Re:About time by yabos · · Score: 2, Insightful

      That's because fixes aren't sensational enough. Every news site jumps at the chance to say "Firefox security hole!!!!" or "Apple widgets insecure!!!!" but they seem to forget to post about the fix which is usually pretty soon after the flaw is found.

    4. Re:About time by Saeger · · Score: 2, Insightful

      MSFT being in the DOW 30, and the bankers being old establishment-types might be a large part of the reason. The recent potential exploits in the news that made Firefox look 2% as bad as IE was enough justification to ban the 'commie' software.

      --
      Power to the Peaceful
    5. Re:About time by alw53 · · Score: 2, Interesting

      These organizations probably get a price break from M$FT in exchange for blocking users of anything else.

    6. Re:About time by ch-chuck · · Score: 2, Interesting

      because they have a seriously long position in M$ft?

      --
      try { do() || do_not(); } catch (JediException err) { yoda(err); }
  12. Get Use To It Microsoft by Anonymous Coward · · Score: 5, Insightful

    No matter what one thinks of IBM and its products, they are creating the blueprints companies around the world are using to get themselves out from mess they've all put themselves into with costly Microsoft products.

    The headline isn't IBM back Firebox, but IBM shows the commercial world the way out of the quagmire of Microsoft dependance.

    1. Re:Get Use To It Microsoft by poopdeville · · Score: 2, Insightful

      Well, IBM doesn't need MS, since they don't make personal computers anymore. I'm sure IBM appreciates this XBox business, but they only have a limited capacity to manufacture processors. And they're going to be really busy when they begin mass producing the Cell, the new powerpc, etc.

      --
      After all, I am strangely colored.
  13. University of Nebraska Already There by elecngnr · · Score: 5, Informative

    After this past fall semester, the Department of Electrical Engineering at the University of Nebraska begin setting Firefox as the default browsers in all the teaching labs due to problems with IE. Previously, at the end of each semester, the techs responsible for these labs would spend a lot of time cleaning up the malware coming in via IE. Now that this semester is over, the word is that the switch proved successful in terms of not having much to clean up.

    --
    Having done so much with so little for so long, I now can do anything with nothing at all.
  14. Google article withdrawl by panaceaa · · Score: 3, Funny

    Where are today's articles about Google!? There's 4 articles about Firefox and nothing, NOTHING, about Google!!

    1. Re:Google article withdrawl by M3rk1n_Muffl3y · · Score: 4, Funny

      It's Friday and the Google crew is out playing Volleyball.

      --
      This is not the sig you are looking for...
    2. Re:Google article withdrawl by rjelks · · Score: 4, Funny

      "It's Friday and the Google crew is out playing Volleyball."

      I think you mean Dodgeball.

  15. Its only natural by FidelCatsro · · Score: 4, Insightful

    With IBMs large scale support for OSS , and its moves to replace the windows desktops with linux not to mention its sale of the PC business , Its only natural that they would move people on to an open browser.
    What will be intresting to see is if this has a knock on effect to other large corperation as IBM is still very very influential.

    This more than anything could be the break firefox needs toward wide scale acceptance beyond the 10% .Acceptance in the corperate market would mean a great deal of people will be using firefox at work , which would perhaps have the knock on effect of them using it at home .

    When firefox has more than 30% of the market perhaps then we could relax in the knowlidge that most sites would then see fit to not specialise their code for IE .

    --
    The only things certain in war are Propaganda and Death. You can never be sure which is which though
  16. Tech Support / Costs by RailGunner · · Score: 4, Interesting
    I'd personally like to see an estimate on the costs savings of switching to Firefox from IE. It costs IT departments a lot of (wasted) money cleaning up desktops that have been compromised by a malicious ActiveX control.

    Since I'm sure some bean counter had to approve the switching, it seems to me that some cost analysis had to be done, and they realized Firefox would have a lower "TCO".

    I'm sure getting away from being dependent on a rival's product factored into the decision, but I'm pretty sure cost factored as well.

  17. Oracle there for some time already... by Anonymous Coward · · Score: 3, Informative

    Oracle has Firefox in the base image for over six months. That means its comming on all newly installed and reinstalled machines. In addition to that anybody can install firefox through standard application installer as any other application. Mozilla has been there for almost two years now. You get support for all applications in the base image through the IT support staff.

  18. Firefox on eComStation by user_ecs · · Score: 2, Interesting

    I use Firefox on the eComStation operating system. Best browser on the best OS. www.ecomstation.com

  19. Will Firefox make it to the systems as default? by bogaboga · · Score: 4, Interesting

    Will Firefox make it to the computer systems IBM ships as the default browser? That will even be better. Can IBM flex muscles here? I doubt. The surest way of denting IE's share is by governments ordering PCs specifying that the browser installed should meet all W3C standards that the browser supports 100%. I understand that in procurement, specifying a product name is not allowed, so mentioning Firefox as the browser is a non-starter.

    1. Re:Will Firefox make it to the systems as default? by Slack3r78 · · Score: 2, Informative

      I love Firefox, but this approach will get you nowhere.

      *NO* web browser in existence is 100% compatible W3C standards. Some are more compliant than others, but none of them are fully compliant, and Firefox has its quirks just like any other.

  20. IBMer here... by Thaidog · · Score: 2, Informative

    Firefox now comes with the workstation build for all the L1 monitoring workstaions in ebiz ops. I used Firefox to monitor the NYSE website we host. I get my work done much faster than with IE ;)

    --

    ||| I still can't believe Parkay's not butter.

  21. Re:Dependence on rival's product? by LWATCDR · · Score: 4, Insightful

    How.
    1. Buy using Firefox IBM will require all web based apps the company develops or uses to be browser neutral. These means that Microsoft's IE only solutions are not an option.
    2. Firefox runs on Linux and Mac as well as Windows. Since all web based apps can now run on Firefox they can also run on Linux and Mac.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  22. They have a massive Linux migration underway by winkydink · · Score: 2, Interesting

    They've publicly announced they want to put Linux on every desktop. What browser do you think they're going to use? lynx?

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

  23. Didn't they announce a transition to linux too? by nietsch · · Score: 3, Interesting

    Wasn't it about a year ago that IBM top honcho declared that all of IBM would switch to using linux? Now that would be a impressive feat if they pulled that off.
    10% of IBM employees pales in comparison to that. But the PR spinmeisters hoped you would have forgotten that already, i guess.

    --
    This space is intentionally staring blankly at you
  24. Interesting sequence of stories... by lazlo · · Score: 2, Funny

    first there's "Internet Explorer's Share Dips Below 90%", and now we learn that "Firefox is already used by about 10 percent of IBM's staff". So, it seems that IBM's employees are a lot like the rest of the internet.

    --
    Pound! Bang! Bin! Bash! is this a shell script or a Batman comic?
  25. Re:More companies should follow suit ... by onkelonkel · · Score: 4, Informative

    TFA says IBM will effect FireFox by hosting it on internal servers and providing help desk support.

    Oh...wait...did you mean to ask "I wonder how IBM will effect FireFox?" or did you mean to ask "I wonder how IBM will _affect_ FireFox?" Because those are two entirely different questions.

    --
    None of them can see the clouds; The polished wings don't care.
  26. Nice remote managament by Tyrell+Hawthorne · · Score: 3, Insightful

    Hopefully, this might lead to IBM helping with developing good tools for remote management of Firefox. It would be very helpful for all the people having big deployments. If Firefox is to be ubiquitous, this is needed.

  27. Re:More companies should follow suit ... by no+soup+for+you · · Score: 2, Interesting
    my company has far too many "IE Only" applications. :(

    I think this is THE defining problem of current Microsoft developement shops. For the last three's of years I've had to tell the manager's "Let me develop a cross-browser app, you'll see... you'll see". Which was followed by the response, "I could care less about cross-browser."

    Flash forward to a month ago --- "I couldn't sell this if it was IE only on Windows!"....

    ... take a bow

    --
    If you blog it...
  28. Re:More companies should follow suit ... by BridgeBum · · Score: 2, Informative

    Have you tried User Agent Switcher? I've had good success with
    telling my 'IE Only' apps that I'm using IE.

    --
    My UID is the product of 2 primes.
  29. Firefox runs *very* well under OS/2. by Richard+Steiner · · Score: 3, Informative

    As I also said below, it should -- IBM people did the OS/2 port of Netscape and then Mozilla for years, and IBMers are still heavily (if informally) involved with the OS/2 ports of Mozilla and Firefox.

    If Firefox was a multithreaded browser it would be a little bit better, though, at least under Warp. :-)

    --
    Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
    The Theorem Theorem: If If, Then Then.
    1. Re:Firefox runs *very* well under OS/2. by cens0r · · Score: 2, Interesting

      How come firefox shows it is using multiple threads when i look at it in my task manager if it is not already multithreaded?

      --
      Jack Valenti and Orrin Hatch will be first up against the wall when the revolution comes.
  30. Welding Technology Corp did this in 2004 by kihjin · · Score: 2, Interesting
    News: Friday, June 25, 2004 by -------

    There is a critical flaw in Microsoft's Internet Explorer web browser (the thing you visit web sites, or browse, with). There is no patch for it yet, and major commercial web sites are being cracked by bad guys to put code on them that takes advantage of this flaw, without the visitor's knowledge.

    Until there is a patch for this problem, WTC team members MUST do one of the following:

    Disable Internet Explorer's JavaScript (or "Active Scripting," as they call it). (Instructions below.) Or...

    Use either Mozilla or FireFox, if you have it installed (See below) or...

    DO NOT USE your web browser

    WARNING: Our firewalls CANNOT protect the desktop PCs from this threat. Team Members *MUST* take one of the above listed actions
    The memo goes on to explain how to disable the active scripting, and also explains downloading FireFox.

    It's good news that IBM followed suit, of course. But, I can only wonder what took them so long. :)
    --
    This slashdot-related signature is a stub. You can help kihjin by expanding it.
  31. Approved on some USAF Networks by jascat · · Score: 2, Interesting

    I use Firefox every day on my computer at work, which is on a US Air Force network. It is approved and I do my best to encourage the users I support to use it. Since I am IT Support, I sure as hell provide support to them.

    Another poster mentioned TCO for using Firefox over IE and while I can't provide numbers, I know I rarely see a system with spyware/adware who's user primarily uses Firefox.

  32. Re:More companies should follow suit ... by FuzzyBad-Mofo · · Score: 2, Insightful

    It's not flamebait, it's a legitimate question.

    How will IBM effect Firefox? - How will IBM implement their Firefox rollout?
    How will IBM affect Firefox? - How will Firefox be changed because of the relationship?

  33. Re:More companies should follow suit ... by FuzzyBad-Mofo · · Score: 3, Funny

    These "MS shops" will eventually pay for their lack of vision. Told them, we did. Listen, they did not. Now, screwed they will be.

  34. Even so... by mrchaotica · · Score: 3, Funny

    Yoda, you are not.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  35. Re:Really? by Greyfox · · Score: 2, Interesting
    That web page says on that web page (See second bullet item) that it's opimised for IE6 and suggests that you use IE to browse the site.

    I wouldn't know personally, since I don't do Windows.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?