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IBM Backs Firefox In-House

An anonymous reader wrote in with the link to a CNet story describing IBM's adoption of the Firefox browser for internal use. From the article: "Firefox is already used by about 10 percent of IBM's staff, or about 30,000 people. Starting this past Friday, IBM workers could download the browser from internal servers and get support from the company's help desk staff. IBM's commitment to Firefox is among its most prominent votes of confidence from a large corporation."

21 of 296 comments (clear)

  1. And by Anonymous Coward · · Score: 5, Funny

    It runs great on OS/2! I can format floppies and browse the web... AT THE SAME TIME!!!

  2. Good reference case by nokiator · · Score: 4, Insightful

    This may be the best possible reference case for the average IT guy trying to convince his/her boss that FireFox is a good solution for a corporate environment.

    1. Re:Good reference case by Glowing+Fish · · Score: 4, Funny

      No one ever got fired for imitating IBM.

      --
      Hopefully I didn't put any [] around my words.
    2. Re:Good reference case by supabeast! · · Score: 4, Insightful

      Actually, this isn't a good test case for the average IT guy, because IBM is far from an average corporate environment. IBM is a technical company specializing in high-end server hardware and enterprise network consulting, so it's a safe assumption that the majority of IBMs employees are much more computer literate than the average corporate worker.

      A better test case would be an insurance company, human-resources outsourcing firm, or a large bank. In on of those the employees not likely to be very computer literate, but they are computer-dependent and likely to do a lot of work via a browser, interacting with remote systems via a web interface.

  3. Good example? by Sv-Manowar · · Score: 4, Insightful

    Having IBM as a good example to use when pushing for corporate adoption of Firefox is a great thing for people working in this area. Although, it must be said that IBM are less likely to have troublesome components (IE specific webpages, ActiveX components) within any intranet pages than other companies due to their own products in that area (I'm thinking Lotus..).

    1. Re:Good example? by Zlorfik · · Score: 5, Interesting

      As an IBM employee, I was shocked how virtually every internal app worked with Firefox right from the get go.

      That's when I knew this browser was for real in terms of being an IE replacement.

  4. Microsoft Counter by xCepheus · · Score: 5, Funny

    In other news Microsoft countered by saying that after conducting an extensive poll of it's thousands of employees that "tabbed browsing" was not something that internet users wanted.

    They also added that most Softies said that 1 "tab" would be enough for anyone.

  5. About time by M3rk1n_Muffl3y · · Score: 5, Interesting

    I work at a major investment bank and just yesterday they decided to send a memo around saying that Firefox is not to be used. I wonder why that was? No, really does anyone have any suggestions.

    --
    This is not the sig you are looking for...
  6. Get Use To It Microsoft by Anonymous Coward · · Score: 5, Insightful

    No matter what one thinks of IBM and its products, they are creating the blueprints companies around the world are using to get themselves out from mess they've all put themselves into with costly Microsoft products.

    The headline isn't IBM back Firebox, but IBM shows the commercial world the way out of the quagmire of Microsoft dependance.

  7. University of Nebraska Already There by elecngnr · · Score: 5, Informative

    After this past fall semester, the Department of Electrical Engineering at the University of Nebraska begin setting Firefox as the default browsers in all the teaching labs due to problems with IE. Previously, at the end of each semester, the techs responsible for these labs would spend a lot of time cleaning up the malware coming in via IE. Now that this semester is over, the word is that the switch proved successful in terms of not having much to clean up.

    --
    Having done so much with so little for so long, I now can do anything with nothing at all.
  8. Its only natural by FidelCatsro · · Score: 4, Insightful

    With IBMs large scale support for OSS , and its moves to replace the windows desktops with linux not to mention its sale of the PC business , Its only natural that they would move people on to an open browser.
    What will be intresting to see is if this has a knock on effect to other large corperation as IBM is still very very influential.

    This more than anything could be the break firefox needs toward wide scale acceptance beyond the 10% .Acceptance in the corperate market would mean a great deal of people will be using firefox at work , which would perhaps have the knock on effect of them using it at home .

    When firefox has more than 30% of the market perhaps then we could relax in the knowlidge that most sites would then see fit to not specialise their code for IE .

    --
    The only things certain in war are Propaganda and Death. You can never be sure which is which though
  9. Tech Support / Costs by RailGunner · · Score: 4, Interesting
    I'd personally like to see an estimate on the costs savings of switching to Firefox from IE. It costs IT departments a lot of (wasted) money cleaning up desktops that have been compromised by a malicious ActiveX control.

    Since I'm sure some bean counter had to approve the switching, it seems to me that some cost analysis had to be done, and they realized Firefox would have a lower "TCO".

    I'm sure getting away from being dependent on a rival's product factored into the decision, but I'm pretty sure cost factored as well.

  10. Re:Google article withdrawl by M3rk1n_Muffl3y · · Score: 4, Funny

    It's Friday and the Google crew is out playing Volleyball.

    --
    This is not the sig you are looking for...
  11. Will Firefox make it to the systems as default? by bogaboga · · Score: 4, Interesting

    Will Firefox make it to the computer systems IBM ships as the default browser? That will even be better. Can IBM flex muscles here? I doubt. The surest way of denting IE's share is by governments ordering PCs specifying that the browser installed should meet all W3C standards that the browser supports 100%. I understand that in procurement, specifying a product name is not allowed, so mentioning Firefox as the browser is a non-starter.

  12. Re:Download count by JoaoPinheiro · · Score: 4, Informative

    http://www.spreadfirefox.com/download_counter.php? ff=1

    You can find out more information about it here.

  13. Re:Dependence on rival's product? by LWATCDR · · Score: 4, Insightful

    How.
    1. Buy using Firefox IBM will require all web based apps the company develops or uses to be browser neutral. These means that Microsoft's IE only solutions are not an option.
    2. Firefox runs on Linux and Mac as well as Windows. Since all web based apps can now run on Firefox they can also run on Linux and Mac.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  14. Re:Google article withdrawl by rjelks · · Score: 4, Funny

    "It's Friday and the Google crew is out playing Volleyball."

    I think you mean Dodgeball.

  15. Re:Download count by Anonymous Coward · · Score: 4, Funny

    So using RIAA math, there are at least 800 million Firefox users since every copy of the 80 million downloaded files is illegaly copied by ten people. Opera Software could make a claim that it's lost 31.2 billion dollars in revenues due to Firefox. I heard rumors that Darl McBride have shown interest of becoming the CEO of Opera Software...

  16. Re:More companies should follow suit ... by onkelonkel · · Score: 4, Informative

    TFA says IBM will effect FireFox by hosting it on internal servers and providing help desk support.

    Oh...wait...did you mean to ask "I wonder how IBM will effect FireFox?" or did you mean to ask "I wonder how IBM will _affect_ FireFox?" Because those are two entirely different questions.

    --
    None of them can see the clouds; The polished wings don't care.
  17. Re:Surprising no one... by hbo · · Score: 4, Insightful

    The truth is somewhere between "tradition" and "today's passing greed based fad." IBM believes that the basic technology underlying IT will increasingly become a commodity. They feel that Free/Libre and Open Source Software is a major driver of this trend. They made a huge bet 10 years ago that services layered on top of commodity software would be where the growth would be in IT spending. Because the facts have continued to show they were right about this, they have continued to commit the company to courses of action consistent with this direction in the years since. Support by IBM for F/L OSS is completely consistent with this strategic view. Although this is not the same thing as signing on, for example, to Richard Stallman's ethical code, it isn't a flash in the pan, and it won't go away overnight.

    --

    "Even if you are on the right track, you'll get run over if you just sit there" - Will Rogers

  18. Re:Support? by davenpsm · · Score: 5, Insightful

    According to IBM's site http://www.ibm.com/ibm/us/ they currently have 329,000 employees. With an organization that large you don't simply install a new application and hope for the best!

    You are correct, it is just a web browser, but when Jack and Jill in accounting cannot figure out where their 'Favorites' list went to and call the help desk, help desk staff need to know the answers. Granted, that is a simple question to answer, but think of the 100 other things that might be different between Firefox and IE (common message text for browser warning dialogs, etc), with 329K employees, even if only a small fraction of them run into questions it can mean time wasted by both the employee asking the question and the help desk person trying to find the answer. That time adds up quickly.

    In any case, I see this as a huge success for Firefox!