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IBM Shifts 14,000 Jobs to India

Omar Khan writes "The New York Times reports, 'Even as it lays off up to 13,000 workers in Europe and the U.S., IBM plans to increase its payroll in India this year by more than 14,000 workers.' Slashdot previously covered the black-and-blue strike, in which the union wondered, 'if other cost cutting mechanisms could achieve the same effect without cutting so may jobs.'"

27 of 1,077 comments (clear)

  1. Message sent, but will it be received? by coupland · · Score: 5, Insightful

    I'm sorry but IBM is speaking to European workers very clearly here, however I'm not sure they're listening. The constant strikes, the 5+ weeks of vacation, the voting down of the EU constitution to avoid US-style capitalism. These jobs are vanishing into India because of the cost and headache of dealing with European unions, workers, culture, and bureaucracy. Frankly it's a pain in the ass, and for a market that often has little growth potential. Asia isn't just where the cheap labour is, it's also where the growth is, and the governments eager to work with you, and the best bang-for-the-buck for companies seeking to invest. Until European workers learn to compete aggressively we'll keep on hearing stories like this of companies that just shrug and say "fine, have it your way." Apologies, but something's gotta give.

    1. Re:Message sent, but will it be received? by yog · · Score: 5, Insightful
      And US workers. From the article:
      "I.B.M. is really pushing this offshore outsourcing to relentlessly cut costs and to export skilled jobs abroad," said Marcus Courtney, president of the Washington Alliance of Technology Workers, or WashTech, a group that seeks to unionize such workers. "The winners are the richest corporations in the world, and American workers lose."
      They just don't get it. The winners are the consumer who gets to pay lower prices for the products and services. The other winners are the stockholders of the corporation who get higher dividends and portfolio value. Now, we all are consumers of IBM and similar high tech goods and services--every time we use an ATM, an insurance company, a bank, a personal computer--we are benefiting from offshoring of high cost labor and parts.

      I think this group that seeks to unionize tech workers needs to rethink its strategy a bit. Raising the cost of labor will not provide for secure employment, quite the opposite in fact.

      I don't like to see rising unemployment in the tech sector, either, but unionizing and legislating are not the answers. Innovation, entrepreneurship, and low tax overhead will help. We also have to face up to the fact that there are industrious and hard working people out there who will do our job on the cheap. We in the West need to wake up, start thinking more innovatively, and compete with our best tools: our creativity, education, and tremendous freedom to explore new business opportunities.

      --
      it's = "it is"; its = possessive. E.g., it's flapping its wings.
    2. Re:Message sent, but will it be received? by DogDude · · Score: 4, Insightful

      I don't like to see rising unemployment in the tech sector, either, but unionizing and legislating are not the answers. Innovation, entrepreneurship, and low tax overhead will help. We also have to face up to the fact that there are industrious and hard working people out there who will do our job on the cheap. We in the West need to wake up, start thinking more innovatively, and compete with our best tools: our creativity, education, and tremendous freedom to explore new business opportunities.

      All true, but it's waaaaay too late to fix this. If anything, IT industry workers as a whole needed to realize this 10 years ago. Today, IT people still think of themselves as deserving of an inordinately large paycheck. And what's interesting is that IT people that I know and that I have talked to all seem to keep this mentality even while they're unemployed. I got my wake up call years ago, and left the IT industry for good, because I know that I'm not willing to sit in a fucking cubicle and commute with the lemmings every day for less than $xx an hour.

      --
      I don't respond to AC's.
    3. Re:Message sent, but will it be received? by bstarrfield · · Score: 4, Insightful

      So competition means having European workers work at Indian wages, despite IBM being highly profitable?

      So you want governments and corporations to work together to ensure that the highest goal is ensuring that corporations are profitable?

      Do you truly understand what your saying? Workers have fought for literally centuries to be treated with some degree of respect. Corporations are now making record profits, and still seem to find it necessary to replace their workers with cheaper labor? What the hell is it for? What exactly is the point of all this - we'll all be back to 6:00 AM to 9:00 PM hours, with no vacation, at half the wage so that the elite have growth of their profits.

      Capitalism works because people assume that they have a chance of advancing, that the lives of their children will be better. If globalization simply means a gross reduction of wages and transfer of assets to the wealthy, capitalism will lose popular support. How many former IBM employees are going to be praising outsourcing?

      --
      /* Dang, I can't type that well. */
    4. Re:Message sent, but will it be received? by Jeremi · · Score: 5, Insightful

      Ah yes, the race to the bottom... in a few years we'll hear about jobs moving from India to Ethiopia, because the Indians are too picky about things like "wanting food feed their children" and "reducing the work week to 80 hours" to be competitive in the global marketplace.

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    5. Re:Message sent, but will it be received? by ScentCone · · Score: 4, Insightful

      I don't like to see rising unemployment in the tech sector, either, but unionizing and legislating are not the answers. Innovation, entrepreneurship, and low tax overhead will help. We also have to face up to the fact that there are industrious and hard working people out there who will do our job on the cheap. We in the West need to wake up, start thinking more innovatively, and compete with our best tools: our creativity, education, and tremendous freedom to explore new business opportunities.

      Listen, buddy, you're not going to get anywhere making sober, rational, actually true statements like that here on slashdot. If you can't make your point by bashing large companies and demonizing people in India, then you're just a Corporate Stooge(tm). Like me!

      Like me, in the sense that I've still got a tech job in the US because I'm making sure that I do work for people that need something beyond simple certifications. The key to having a tech career in the US is in demonstrating how you can connect your comfort with the culture, language, and business habits of the country directly with the IT project at hand. A SQL query, a backup drive, and NAT settings don't really depend too much on cultural history or a smooth use of American English. But the execution of a project that faces North American business users and consumers is only going to shine if the people working on it don't have to have certain idioms translated, or certain Americanisms explained in detail before a dialog box can be well written or a menu hot key wisely selected.

      More importantly, those e-mail threads and meetings that shape the budgets around projects or choose a technology strategy for some problem can be maddeningly derailed by the wrong-continent-ness of off-shored team members, no matter how inately talented or well trained. In short: get tech savvy, and then get in the business of helping tech-dependent organizations use tech resources, even if some of them are overseas. Being the resource is risky, but being an astute student of US culture and knowing which resources make the most sense to use - that's a less vulnerable line of work (and it pays better).

      --
      Don't disappoint your bird dog. Go to the range.
    6. Re:Message sent, but will it be received? by arivanov · · Score: 5, Insightful
      Well... Slashdot needs an extra moderation item - -1 [misinformed, misguided and never been outside South Carolina].

      First - while we have 5 weeks of vacation we do not have statuatory sick leave if a member of the family is sick. US has up to 2 of those. So if you have two kids under 14 in the family and both parents are working the numbers roughly add up to the same - 3 weeks of effective holiday.

      Second - You clearly have no idea of Bureaucracy. If the problem was bureaucracy nobody would have invested in China. Or India for that matter.

      Third - Unions. India has them too. Expect to hear more about them.

      Culture - While I understand your bile I have to disagree with it. The highest productivity in Europe in the high tech industry is in the country that works least per day. Spain. The lowest productivity is in the country that works most - UK. This is actually reasonable if you think about it. If you work with your brain it does not help working yourself out flat and burning it.

      The reasons why idiot PHBs are moving high tech jobs to India is that they like the idea of making people work flat and they count work by the hour, not by the product produced. In 2-3 years once the dust has settled it will become evident that there are no savings and whatever is gained in lower labour costs is lost in productivity (see the Culture note above).

      There is also the reason why smart PHBs are moving high tech jobs to India. There are fewer and fewer native high tech graduates in Europe (both East and West) and the US. That is not the case in India and China. So if a company wants to establish a long term operation it is reasonable for it to move there.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    7. Re:Message sent, but will it be received? by smittyoneeach · · Score: 5, Insightful

      I just want to know what precludes these disenfranchised workers from forming a company and competing with IBM and their new Indian hires.
      A new company formed of the actual talent, with all of the PHBs and their golden parachute collections amputated, ought to compete effectively, or am I missing something?

      --
      Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    8. Re:Message sent, but will it be received? by demigod · · Score: 4, Insightful
      The winners are the consumer who gets to pay lower prices for the products and services.

      I guess I missed IBM's announcement they were lowering prices. Got a URL?

      I use to work for fortune 500 company that outsourced a bunch of thier IT works (not me). They never lowered prices, but the CEO did get a hell of a raise that year.

      --
      "The last thing I want to do is deal with a bunch of people who want something."
      Major Major
  2. The problem ... by B3ryllium · · Score: 4, Insightful

    The problem with outsourcing is that eventually the cheap work gets more expensive, then it becomes too much of a burden and things have to shift again ...

    So, gradually, the corporations will pick random underdeveloped countries and beef them up to a point where the workers are too expensive, then they'll move on - until there are no underdeveloped countries left, just bloated overdeveloped cesspools full of unemployed engineers and white collars.

  3. Its the Chinese Wall Manuever by 0kComputer · · Score: 5, Insightful

    Individual companies can't get away with shipping jobs to India due to the offshoring stigma, so what do they do? They hire consulting firms like IBM who basically do the dirty work for them. Problem solved; good cheap labor at a fraction of the cost without it being a PR nightmare because technically the company isn't offshoring. I've seen this happening more and more. Kind of scary.

    --
    Top 10 Reasons To Procrastinate
    10.
  4. Can you give some tangible examples? by CyricZ · · Score: 4, Insightful

    I see that you're claiming that Indians are unable to produce quality software and hardware designs. Can you please give some tangible examples/proof of this, and the resulting failures? Indeed, what makes an Indian any less of a programmer than an American or a European?

    --
    Cyric Zndovzny at your service.
    1. Re:Can you give some tangible examples? by tommck · · Score: 5, Interesting

      [This is purely anecdotal, not meant to be prejudicial]

      The biggest difference I've ever noticed is mostly cultural.

      It seems that Americans are more used to questioning and saying things like "are you sure you really want to do it this way??", whereas Indian programmers just seem to do what they're told, regardless of whether it makes sense.

      For example, my wife works at a large financial firm as a project manager. They had to stop giving new development to an Indian company they were working with because the work turned out to be barely functional. This was mostly due to the specs not being complete. She said she almost never got questions about the requirements and just received a bad product at the end. This same company was exceptional at porting older applications to newer technologies and they still do that today. They just don't get new work.

      Granted, the root cause of the issue was bad requirements, but American designers/developers would have balked at it and questioned it more, resulting in a better product.

      (NOTE: Some of this hesitation is probably due to fixed-price negotiations and time limits along with time zone differences and the difficulty of back-and-forth requirements gathering with people in a different part of the world. YMMV)

      --
      ---- It puts the lotion on its skin or else it gets the hose again. It does this whenever it's told.
    2. Re:Can you give some tangible examples? by arivanov · · Score: 4, Interesting

      You are dumping all Indians into one basket. That is both stupid and insulting. You have the cheap Indian software which is "you get what you have bargained for".

      That is shit.

      And here is an example of what happens if you outsource to there: Lucent spectacular VOIP failure. It was the market leader, it outsourced all of its software development on it to India around 1998 and it was no more in 6 months.

      There is also the expensive ones. The ones which cost about as much Europeans and Americans. You once again get what you have bargained for. Worked with some of these and I have been about as happy as with any American or European subcontractor.

      You should not really put all of them under the same label

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    3. Re:Can you give some tangible examples? by kannibal_klown · · Score: 4, Interesting
      I see that you're claiming that Indians are unable to produce quality software and hardware designs.


      I don't believe programmers in India are "worse" than programmers here. It's mostly a difference in communication and coding style.

      I know a couple people from different companies that have had to work with contractors in India; sending pieces of a project back-and-forth electronically. The common theme I hear them talk about is the different in coding style and the like. That alone makes it a real p.i.t.a.

      However, some have worked with firms that were just horrible (which could have easily happened if they went with a US firm).

      One friend's company handed off a project they were working on in-house to a group in India because they were getting swamped with work. The contract stated that they'd own the code and what-not, which was a biggie since this was a project that was going to evolve in the coming years. While the product worked, the actual source was useless to them; they didn't follow the company's IT section's normal routine of documentation and there was a lot of spagetti code.

      However, this sounds like an issue with a specific companies/contractors/etc and not with the country. The idea that some IT have that India is "sub-par" comes from stories of the occasional bad firm along with people's experience with the culture/language/algorithm barrier.
  5. Re:I'm screwed? by aprentic · · Score: 4, Informative

    The official language of India is Hindi. But English is the language of business, politics, and technology.

  6. Fake Free Trade by reporter · · Score: 4, Interesting
    When a (relatively) free market like the USA interacts with a (relatively) non-free market like India by the trading of goods and services (including labor), the free market becomes non-free. The government regulations and corruption that damages the Indian market now affects the American market. The normal market forces in the USA are now influenced/destroyed by Indian government policies that have obliterated the economic opportunities and standard of living in India.

    Similar arguments apply to illegal aliens from Mexico. Under the aegis of the North American Free Trade Agreement (NAFTA), illegal aliens flood into the USA and have essentially destroyed the wages in the market for unskilled labor. The normal market forces in the USA are now influenced/destroyed by Mexican government policies that have obliterated the economic opportunities and standard of living in Mexico. Without illegal aliens, the Americans working as unskilled labor would enjoy a sudden and dramatic boost in their wages, enabling them to actually buy medical insurance.

    When American politicians tout free trade and claim that the American market remains a free market, they completely ignore the non-free market which is interacting with our free market and which is destroying the normal market forces in a (our) free market. The rub is that no one seems to care.

    Free trade advances free markets in only one scenario: (relatively) free markets like the USA interact with other (relatively) free markets like Eastern/Western Europe, Canada, and Japan. To maintain genuine free trade, we should close our markets (including the market for services like labor) to India, China, and their ilk until those nations establish free markets. We lose nothing by championing genuine free trade.

    1. Re:Fake Free Trade by RexRhino · · Score: 4, Insightful

      You have it backwards. "We" are not losing jobs because "we" (the U.S., Canada, Japan, etc.) are free market and "they" (India, China) aren't. We are losing jobs because "we" are no longer free-market.

      40 years ago the U.S. was truly free market, and China and India were truly Socialist, and economicly "we" were kicking "their" ass.

      What you are seeing now, is China and India becoming how the U.S. used to be, while the U.S. becomes like China and India used to be. 40 years ago, when the United States was the number one industrial producer, when we had the highest paid workers on the planet, and we were the best educated and had the highest standard of living, there was no such thing as outsourcing. Outsourcing is a product of the post-capitalist "welfare" state.

      Companies aren't moving to India to get cheaper labor (that is a side benifit). They are going to India because the market is MORE free than in the U.S., the taxes are lower, and the people work harder and are better educated. "We" got fat and lazy, and we want all our cheap consumer goods and government benifits, and 30 hour work weeks, and we forgot that those goods and services we enjoy are actually produced through capital and labor... not lawsuits, advertisment, and government edicts.

      The West is no longer producing anything except government. So, we are now spending our accumulated capital for imported consumer goods and government services. This can last for about 10-15 years, then the economies of the U.S., Western Europe, will have spent all their accumulated captial and will colapse.

  7. Re:MOD PARENT UP by lgw · · Score: 4, Interesting

    Sure, sometimes the means is, but this time? Those 16000 jobs still exist, they'll just be held by different people. Presumably those in India need to feed their families as much as those in the EU - seems morally neutral to me.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  8. You Need a PhD in Economics by airship · · Score: 4, Insightful

    Maybe 'Economics 101' boils down to:
    (1) Look for ways to reduce costs
    (2) Move jobs overseas to exploit cheap 3rd-world labor
    (3) Profit!

    but 'Economics 102' adds:
    (1) Cheap 3rd-world workers spend new pay on basics like decent food, shelter, and medical care, thus greatly improving their lives, but have nothing left over to purchase still relatively expensive luxury goods and services provided by their American or European employer
    (2) Unemployed or now-underemployed former American or European employees now can't afford expensive luxury goods and services provided by former employer, either
    (3) Profits evaporate as sales plummet

    Henry Ford understood this basic economic principle, and made sure his employees could afford to purchase the Model T's they built.

    'Econ 103' goes on to explain how companies that move their labor and infrastructure costs overseas still get to deduct those expenses when it comes time to pay their US taxes, but none of that money stays here to generate income tax, sales tax, and other tax revenue, so government services must shrink. And every dollar moved offshore also costs many, many more dollars lost in other goods and services that lost employees can no longer purchase, resulting in additional jobs and tax revenues lost, etc.

    It's never as simple as it first seems.

    --
    Serving your airship needs since 1995.
  9. Re:There was a story when I worked at Microsoft by Reality+Master+101 · · Score: 5, Insightful
    The fact is that IT companies have made millions and billions off of the work of their employees. IT employees have only been handed a small fraction of that money.

    Um -- you're not paid based on how much money you generate for a company, you're paid based on how replaceable your job is. Guess what? If the janitor stops taking out the trash, eventually the company stops making money. Are the janitors worth a billion dollars a year? No -- because they're paid based on the value of the work they do. They are easily replaceable.

    Same for engineers. You are paid based on how unique your work is. If your work can be easily replaced by another engineer, you're low paid. If it is sufficiently unique, then you are higher paid. Supply and demand, man. Supply and demand.

    Want to be the one who collects the money at the top? Easy. Start your own company and create some jobs of your own.

    Unions can create temporary bubbles where you get higher pay than you deserve, but ultimately it hurts you. Would you rather have a 20% more pay temporarily, but then no job at all when it's outsourced, or would you rather have more stability, just at a market wage?

    Europe is choosing "no job" every day.

    --
    Sometimes it's best to just let stupid people be stupid.
  10. I think it's been received loud and clear by Groovus · · Score: 5, Insightful

    And the response of these workers and others in Europe is that they don't want to be chattel/wage slaves. Shocking isn't it? It seems like people in Europe can somehow envision a world where there is such a thing as enough profit, and that at the end of the day corporations exist for the betterment of all of society - not vice versa.

    One of my old bosses had a great expression - "Trees don't grow to the sky." It was in relation to commodity trading, but it's applicable in many areas of life. Growth can not be infinite - it's simply not sustainable. At some point you need to be satisfied that you're running a profitable business, creating valued products.

    Causing unemployment in Europe and the U.S. to save a couple sheckles on the front end will ultimately result in less wealth and less growth in the long run. You need someone to buy your products, and as others have already pointed out, the unemployed and minimum wage workers of the world aren't going to be able to do so. All the arm chair "free marketers" need to dig a little deeper with their analysis than parroting "corporations are in business to make money" and thereby whatever they do in that line makes sense - that may be a primary goal, but it certainly doesn't valildate or justify every decision corporations make.

    Greed is good only works up to a point - after which you start eating your own young.

  11. Shortsighted by EdwinBoyd · · Score: 4, Insightful

    The position that outsourcing is just good business and benefits the consumer may be true in the short term but has dire implications further down the road. By outsourcing these middle class jobs you are in effect removing the purchasing power of the former employees. The majority do find new jobs, but with lower salaries or with fewer benefits (forcing them to pay the cost). This is coupled with the fact that the US is importing more products than it exports. Which means that jobs that should involve Americans working to manufacture products for other Americans to purchase are becoming scarce as well. This leaves only the services industry which tends to pay bottom dollar salaries and provide few benefits (if any). My question is that what good are lower priced consumer goods if there is no middle class to purchase them and what economy can rely on a service based model if the service cannot be afforded?

  12. Re:There was a story when I worked at Microsoft by Anonymous Coward · · Score: 5, Insightful

    > Want to be the one who collects the money at the top? Easy. Start your own company and create some jobs of your own.

    There, in a nutshell, is the problem. The system we have now is designed to funnel the profits into the hands of a few people, and after multiple decades of this, you end up with a situation like we have now - professionals who used to be able to raise a family in a nice home on a single income now barely scrape by with two incomes.

    This is a cycle of free-market capitalism, it's inherent in the structure of business. As the money gets concentrated at the top, there's less to go around. That's why you see small businesses closing left and right, while Starbucks and Wal-Mart open yet another store in your area. Even if you have an employee-owned company with profit sharing, it will eventually get swallowed up or plowed over by a larger company whose owners screwed people over so they could gain obscene wealth.

    What's the answer? I don't know. Some say eat the rich. I say form cooperatives. The solution is probably somewhere in between.

  13. Re:There was a story when I worked at Microsoft by mutterc · · Score: 4, Insightful
    Where do you think the money goes? Into mattresses? No -- it goes into investment, which creates more jobs.
    Not necessarily. Stock is bought "used" unless it's from an IPO. When I buy IBM stock, IBM doesn't see a penny of that money; some goes to middlemen, and the rest goes to a former IBM stockholder.

    Since 86% of stock is owned by the wealthiest 10%, money speny buying stock (or stock-price appreciation caused by businesses) goes pretty much to the rich, accelerating the concentration of wealth.

    I have trouble imagining what kind of economic efficiency, or society, we will have when a (relative) handful of people own everything, and the rest of us are serfs.

  14. Re:There was a story when I worked at Microsoft by That's+Unpossible! · · Score: 4, Informative

    Not necessarily. Stock is bought "used" unless it's from an IPO.

    Where did he say "stock"? He said "investment."

    - It means investing money in banks: giving everyone else a better chance for a loan at a lower rate.

    - It means investing in new companies: giving people jobs, new/better goods and services, and opening up potential for others to invest (shareholders).

    - It means starting your own company, that's an investment, too.

    - And yes, it means investing in the stock market. And while you may think they are buying the stock "used," if no one buys the stock, the price of the stock goes down because there are more sellers than buyers, and that affects the underlying company in many different ways.

    When I buy IBM stock, IBM doesn't see a penny of that money; some goes to middlemen, and the rest goes to a former IBM stockholder.

    Uh huh... right. And what happens when IBM pays you a dividend on your shares? And what happens when you sell those shares for a profit somewhere down the road? And what happens when IBM has more power to leverage it's higher share prices.

    It's not like you're just paying someone for a piece of worthless paper.

    Since 86% of stock is owned by the wealthiest 10%...

    Source of this statistic? ...money speny buying stock (or stock-price appreciation caused by businesses) goes pretty much to the rich, accelerating the concentration of wealth.

    Wow. You are stunningly ignorant about the stock market. How does purchasing equity concentrate wealth elsewhere? You have purchased SOMETHING. You can earn profit on it (indicated above). You are investing in the economy.

    I have trouble imagining what kind of economic efficiency, or society, we will have when a (relative) handful of people own everything, and the rest of us are serfs.

    The reason you may have trouble imagining this is because it is ludicrous. The economy is a pie. The richer among us have a large share of the pie. When the economy grows, the pie gets bigger. Their piece of pie grows, yes -- but so does everyone else's.

    It's not a zero sum game. That's just something those interest in class warfare like to put out there for scaremongering.

    --
    Ironically, the word ironically is often used incorrectly.
  15. Re:There was a story when I worked at Microsoft by demachina · · Score: 5, Interesting

    " That's why you see small businesses closing left and right, while Starbucks and Wal-Mart open yet another store in your area."

    I wont win any mod points for this but ya know bashing Wal-Mart is easy but the fact is that company is successful because they play by the rules of the game and they play really well.

    You should watch the bio on Sam Walton on Biography channel. I despise rock star CEO's that walk in to multibillion dollar companies and run them in to the ground. That is not Sam or the Walton family. He and his family started with next to nothing and a tiny five and dime retail store in a small town in Arkansas. They succeeded because:

    - They worked really hard, and I mean really worked as in they all stocked shelves and drove around finding products to sell at good prices
    - They gambled everything they had on their business multiple times and they could have easily lost it all numerous times
    - They were ruthlessly efficient, it can be cruel especially to workers and suppliers but if you are not you dont succeed in retail.
    - They gave people what they want, they sold the products people wanted at the best price in town. That is the classic definition of competition in retail. They did't win through bombing their competitors, or cheating or anything else. They competed, the competed well and they won.

    Yea it sucks that they stock their shelves with Chinese goods but the fact is if they didn't someone else would and they would go under. Fact is Chinese goods are way cheaper than American made goods and you can't change that now unless we start restoring trade barriers or push American worker's wages down to 30 cents an hour.

    Yea it sucks that they dont pay their employees very well. But you know what, running a cash register and stocking shelves are some of the lowest skill jobs around, especially in the era of bar codes and RFID. Fact is if I dont go to Wal-Mart I go to a grocery story with do it yourself checkout. You see even I can scan bar codes, feed money in to a cash register and put my groceries in to a sack, so I dont see the value in subsidizing a unionized grocery worker to do something that requires no skill. You do have to kind of wonder about the sanity of unionized grocery store workers commanding some of the best wages and benefits in many small towns. They are people with no actual skills and in free markets people are supposed to get paid based on what their worth. Grocery store workers are not worth a lot.

    The other thing you need to appreciate about Wal-Mart is they have probably the most sophisticated and efficient computerized supply chain on the planet. They have giant computers in Arkansas that track every transaction in every store and make sure the right goods arrive at the right place at the right time. Your mom and pop store cant compete against that, in retail, inventory management determines the winners and losers, not sentimentality. Wal-Mart now has economy of scale almost no one else can match but the fact is they Walton's still beat their competition when they were in one five and dime in Arkansas because they worked really hard and they played to win.

    All in all the Walton family are an American success story. If you are going to ridicule and crucify them for succeeding you are basicly ridiculing every aspect of Capitalism. Its is a deeply flawed system in a lot of ways, but so are all the others. The Walton's are just grand masters of the system they live under.

    --
    @de_machina