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Annual Cost of Microsoft Monopoly: $10 Billion

An anonymous reader writes "Microsoft's deals with major PC vendors lock users out from alternative options, such as Linux. A recent whitepaper calculates that the cost to industry of this Microsoft monopoly is $10 billion per year."

45 of 713 comments (clear)

  1. Of Course! by Dagny+Taggert · · Score: 3, Informative

    This is what happens when a near-monopoly is allowed to thrive...it costs everyone.

    --
    Don't be a looter...and yes, I know that it's spelled with an "A" instead of an "E".
    1. Re:Of Course! by RailGunner · · Score: 4, Insightful
      Crush Microsoft and you have an epidemic ofo unemployment in your hands: most MCSEs won't be able to hack arcane *nix systems you no doubt cheer for.

      Maybe the MCSE's shouldn't have put their careers in the hand of one company, then? If MS collapses, and the MCSE's are all out of jobs - well, it's their problem for making a poor career choice. Maybe they should have seen the trend and prepared by learning about it.

      Software development, however, will not be affected. There's not much different when you're coding C++ for Windows or Linux. Or Java. Or Perl. Or [insert language here].

      There's not much different in using those computers, either. Thunderbird is similar in look and feel to Outlook, OpenOffice.org is similar to MS Office, and Firefox is well, Firefox, and a great number of Windows users are already running it.

    2. Re:Of Course! by Pxtl · · Score: 3, Insightful

      Standards for what? Documents? (HTML, Postscript, PDF, and RTF have all done fine as de-facto standards). Database interface (SQL)? About the only industry that would suffer would be games. Most normal user/office apps can run fine behind a decent platform abstraction layer like Java or a web-client.

      Besides, everyone knows it's impossible to make a cross-platform version of Office (*cough* *cough* office 98 *cough*).

    3. Re:Of Course! by sik0fewl · · Score: 3, Funny

      There's not much different when you're coding C++ for Windows or Linux. Or Java. Or Perl. Or [insert language here].

      Visual Basic?

      *ducks*

      --
      I remember when legal used to mean lawful, now it means some kind of loophole. - Leo Kessler
    4. Re:Of Course! by SatanicPuppy · · Score: 3, Informative

      Riiight. There is nothing saying you can't run commerical proprietary code on Linux...I do it all the time even now using WINE, and it's perfectly legit under the GPL.

      The only time you've got to give away code you made is when you've released a product that extends somethign that is already available under the GPL, which is perfectly fair. Its a derivative work, and the only reason you could create it is because someone else put the original work out there for you to build on. Seems fair enough.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  2. What's going to make them stop? by bigwavejas · · Score: 4, Insightful

    Until the penalties outweigh the revenue, what's going to make MS stop? This 300lb gorilla is going to keep stomping on the little people (Linux, FreeBSD and otherS) unless something changes. In addition... Even if this didn't exist MS still has a stranglehold on the software available for personal computers, everything from Games to Applications. That's the next hurdle.

    --
    "Simplify, simplify, simplify!" Thoreau
    1. Re:What's going to make them stop? by chia_monkey · · Score: 4, Interesting

      Sadly, you are very correct. I don't see an end to this monopoly anytime soon. Microsoft seems to be held to a completely different set of standards than other companies. It's either their market dominance that scares people, their deep pockets (which are filling other pockets), or a combination of these and more variables.

      The really sad part about it all is how Apple gets sued for the Tiger name or for "Apple" in cahoots with iTunes. Intel and AMD are going after each other. These are instances of competetition that is allowed to thrive and it's carrying over to the courts. Then you've got Microsoft getting pissy at Google and suing because Google is getting an ex-Microsoft employee (rumor has it, they're getting quite a few employees actually). And then you've got this monopoly business. This current administration in office doesn't care about Microsoft's anti-competitive practices. Microsoft has to get slapped pretty damn hard to stop...and I just don't think that will happen anytime soon.

      --

      "He uses statistics as a drunken man uses lampposts...for support rather than illumination." - Andrew Lang
    2. Re:What's going to make them stop? by someonewhois · · Score: 3, Insightful

      Ahaha. Sorry, but that's a REALLY naive way of looking at it. I don't think anyone I know in the non-tech world will consider using Linux (which they have never heard of) just because Windows requires them to verify their license on updates.

    3. Re:What's going to make them stop? by Daniel_Staal · · Score: 4, Interesting

      Probably true... But think about this: You're the IT person for a medium-sized company. You know that Linux is there, and know some stuff about it. You don't use it though.

      Now, Microsoft suddenly decides to make it more labor-intensive to keep your systems up to date: You have to verify the license. It's not much, but it would be enough to make you start looking at Linux a little harder, just after your next update round.

      Maybe you'll switch, maybe you won't, but you are thinking about it. If you do, you now will show every user in the company that Linux works. They had probably never heard of it. Maybe they'll like it. Maybe even take a look at it at home. Even if you don't, you may talk about it with your boss. Who make look at it, if you make a good enough case.

      No one cost in this is enough to force a switch. But every small cost is enough to make switching just that little bit more attractive. And any one switch is one more real-world example, making more switches more likely.

      This is how empires fall. Not all at once, but in pieces...

      --
      'Sensible' is a curse word.
  3. Poor Apple by databyss · · Score: 5, Funny

    Poor apple topic sandwiched between two microsoft topics...

    I predict apple juice.

    --
    Hmmm witty sig or funny sig? Maybe elitest techy sig!
  4. 10 Billion? What? by zardo · · Score: 3, Insightful

    Where do they come up with a figure like that? Put on a blindfold and throw a dart? That's ridiculous. It probably does cost the industry, but the fact that they have to come up with a number at all demonstrates some level of bias here.

    1. Re:10 Billion? What? by Realistic_Dragon · · Score: 4, Funny

      I calculated that numbers pulled out of asses cost the industry $98.2 billion last year!

      --
      Beep beep.
    2. Re:10 Billion? What? by Revellion · · Score: 3, Insightful

      That makes me wonder. Some of the Laptops/PCs from Dell would probably be a lot cheaper if the customer could request to not include Windows or any other Microsoft software that they won't even use. I tried myself once to buy a Dell Latitude D610 from them. even asked in an email to em about it and the reply was that they could'nt. major way of screwing the customer over i say.

      --
      htop(top on stereoids): http://htop.sf.net
    3. Re:10 Billion? What? by bc90021 · · Score: 5, Informative

      RTFWP. They figured out what it costs Australia, and they have numbers from Microsoft saying that Australia is 2% of MS's income.

      They extrapolate, based on their figure of $200 million in savings, which is 2% of $10 billion.

      In reality, in any given year, Microsoft makes $40 billion. Does it really seem ridiculous that 10 of that might be from their monopoly? It seems sensible to me. The WP points out that in buying a computer, that it used to be (ala early - mid 90s) that the hardware was about 85% of the cost, and the software 15%. Now, hardware costs have plummeted, whereas software prices have gone up. Now when you buy a computer, about 65% of the price is hardware, and 35% is software. Good points, if you ask me.

  5. Rich Uncle PennyBags would be shocked! by ballstothat · · Score: 5, Funny
    10 billion! Wow... that's like... 5 million hotels on boardwalk!

    I pity the thimble that lands there!

    --
    10
    20 Print "Balls To That"
  6. The number is crap by Henry+V+.009 · · Score: 3, Insightful

    The Windows monopoly saves the world at least $500 billion a year in compatibility costs.

    1. Re:The number is crap by A+beautiful+mind · · Score: 4, Insightful

      ...and costs $1 trillion in virus/trojan/spam/malware costs because of homogenity.

      --
      It takes a man to suffer ignorance and smile
      Be yourself no matter what they say
  7. Microsoft OEM Pressure by segedunum · · Score: 5, Insightful

    The pressure from Microsoft on OEMs is very, very well know. Would it be tolerated in any other industry? Absolutely not, but there's a tendency from people to think that that's just the way things are when it comes to computers unfortunately.

  8. Somewhere in Redmond... by Shadow+Wrought · · Score: 5, Funny
    Bill is standing in front of a huge monitor displaying all the major hardware vendors. With a fluffy white cat on his lap and a pinky delicattely placed next to his mouth, he announces to the group that if they do not want his support revoked, they will have to pay, "One hundred Meeeellion dollars."

    The vendors laugh and a hush falls over the Redmond conference table. "Fine," replies Bill, calmly stroking the cat before deftly returning his pinky to his lips, "One hundred Beeeellion dollars!"

    "Shit," reply the executives.

    --
    If brevity is the soul of wit, then how does one explain Twitter?
  9. Shocking, just shocking by SuperBanana · · Score: 3, Insightful

    Since the sidebar was the only thing that would load:

    "linux support - get penguin powered" [...] "training - for linux administration and web development" [...] "development - apps for linux, unix, windows and the web"

    How shocking that a company which sells training, support, and development services for both Linux and Windows would come out with an inflammatory article.

    Why, they couldn't possibly have ulterior motives! Nothing like a bit of viral marketing.

  10. Explain by AutopsyReport · · Score: 3, Insightful
    Can someone explain to me how Linux has been "locked-out" from users? It's widely available to be used on a system with Windows (dual boot).

    The reason I don't use Linux is because I know it to be a much less intuitive system, but I'd struggle to refer to my choice for not using Linux as being locked out by Microsoft.

    --

    For he today that sheds his blood with me shall be my brother.

    1. Re:Explain by psbrogna · · Score: 3, Insightful

      The vast majority of users will only ever use the operating system that came installed on their PC. It's my understanding that MS uses it's clout to discourage vendors from shipping systems with anything but MS o/s'. That is how Linux, or other o/s', are locked out.

  11. I may very well get killed for this, but... by soma_0806 · · Score: 5, Insightful

    Let me begin by saying I don't like Microsoft products. I think it's an evil, opportunistic company that is likely funded by Nazi gold, but....

    Microsoft itself is not the real culprit here. If the cost to the industry is really 10 billion, then the threshold for establishing a monopoly should be met. The problem is no real enforcement of the Sherman Act or any of the other federal "calls to arms" against monopoly.

    Like it or not, in capitalist society the message sent to business is to be as nasty as profitable and permitted. As long as consumers keep buying (maybe because they feel like they don't have a choice, and there is some argument there) and the government doesn't enforce its own laws (which is probably why consumers feel they have no choice), Microsoft can't be blamed overmuch.

    In short (too late!), the problem isn't really the 300 lb. gorilla. It's just doing what gorillas do. The problem is the federal prosecutor with the tranq gun taking a nap.

    AC
  12. My Resume Cover Letter by jayhawk88 · · Score: 4, Funny

    Dear Universities, Think Tanks, Consulting Agencies, and all other interested parties:

    I would like to apply for the job of "Guy that pulls numbers out of his ass". I feel that my ability to pull numbers out of my ass qualifies me as an excellent candidate for this position. To demonstrate, please allow me to give some examples:

    $4.3 Billion
    $350k per year
    $20.34 for every person in the United States

    Please note how I was effortlessly able to adjust the meanings of the ass-pulled numbers by adding descriptive phrases, while still distancing the numbers from any real facts or statistics. I realize that it takes more than pulling numbers out of my ass to succeed in todays competitive white paper/consulting/propoganda market, and feel that I can be a great benefit to your company.

  13. Re:$AUS10 Billion by lucabrasi999 · · Score: 3, Funny
    But this is what, $42.00 in American currency?

    They said Australian Dollars, not Canadian Dollars.

  14. Article Summary by AutopsyReport · · Score: 3, Informative
    Took a good five minutes to load, but here's the summary folks. Also, keep checking this mirror, I'm sure it will be up soon.

    Over the past decade, the personal computer industry has seen a major reduction in competition in the operating system platform market. A computer operating system platform is the software which computer users learn to operate their computer with, the software that independent software vendors develop applications for and the software that third-party computer hardware developers create compliant hardware for.

    Competition in the desktop computer operating system space is practically non-existent, with one platform from a single supplier commanding a very high proportion (over 95%) of the Australian market. This single platform from a sole vendor is Microsoft Windows. Cybersource believes that a sizeable portion of this market share is due to the fact that over many years, most consumers were never given the option to acquire alternative operating system platforms. Instead, Microsoft Windows was always bundled with most vendors' computer products, whether consumers wanted that bundled product on not.

    We have seen that the Australian Competition & Consumer Commission (ACCC) has acted in the best interests of consumers to increase competition in such areas as telecommunications. Cybersource wants to see similar actions introduced in the computer operating system platform space.

    In the software market, as in the telecommunications market, a single, powerful and well-leveraged vendor can cause the reduction of real competition and the corralling of almost all consumers into a single monopolistic platform situation. This causes significant reduction in choice, price competitiveness and innovation. Cybersource calls upon the ACCC to rectify this situation for the benefit of the local Information Technology industry and of all Australian IT consumers.

    Key Points

    1. It is impossible or extremely difficult for consumers to purchase a desktop PC or laptop from a tier-1 or tier-2 computer manufacturer without also having to purchase an OEM copy of Microsoft Windows operating system platform.

    2. Cybersource believes that this greatly reduces choice for consumers and competition for the industry. Such a reduction in choice, and consequent reduction in competition, costs the Australian economy hundreds of millions of dollars annually, through paying one vendor needlessly high prices for monopolistic products.

    3. The computer market is many ways similar to the telecommunications market. When one vendor has over 95% of the market, that vendor should be bound by a universal service obligation to ensure that all consumers can access the content, documents and data which reside on that vendor's platform. Neglecting such an obligation hinders all consumers and third-party developers not using that vendor's platform, further increasing anti-competitive pressures.

    4. Cybersource believes that such anti-competitive practices should be stopped as soon as possible, through remedies introduced by the ACCC, to secure both a broader competitive base and increased options for consumers.

    5. The first remedy that Cybersource seeks from the ACCC is that all tier-1 and tier-2 vendors should be required to offer their desktop and laptop products without an operating system pre-installed, that this choice be presented to consumers as broadly as the products themselves are, and that the price difference between the with and without operating system options should also be clearly and broadly presented at retail outlets, on vendor marketing literature and vendor websites.

    6. The second remedy that Cybersource seeks from the ACCC is that Microsoft should be required to offer unfettered and unencumbered access to all major content, document, data and applications formats which could enable interchange and interoperability between users of its platform and users of other alternative platforms.

    --

    For he today that sheds his blood with me shall be my brother.

  15. This sounds as hyped as the piracy numbers. by asdfasdfasdfasdf · · Score: 3, Insightful

    With a New PC system with OS-- easily available for under $500, I find this hard to believe. The price of a microsoft windows OEM install hasn't gone up considerably since the mid 90's, when there was a competing operating system (OS/2) available for about the same price.

    I just don't feel they've taken the "good" parts of Microsoft's monopoly into account (kill me for saying that.) Considering all of the features included with the OS that we used to pay for-- Browser, media, utils, etc, Microsoft has "given" a lot to maintain their monopoly. While I support competition whole heartedly (and look forward to a day where I can "choose Mac OS to run on my custom intel hardware) I don't think this is an honest assesment. You get a LOT with what you pay for, and there hasn't even been a new version in 4 years. And they still support you with security fixes for FREE (all jokes aside).

    Office is no more expensive now than when Word Perfect was still alive and kicking.. And the features keep coming. (Though I gladly use openOffice, myself.)

    I think the worry should be "Let's not make this a total monopoly so one company can't hold all the keys to human technology in the future" rather than, man, they're screwing us out of cash.. because I think the sheer volume of units they ship actually causes the price to be CHEAPER, not more expensive.

    I guess we'll only find out if Apple sucks it up and makes their OS able to work on Dells.

  16. Blatant Example of Microsoft Monopoly by dsginter · · Score: 5, Insightful

    Here's a blantant example of how Microsoft has everyone in their pocket:

    Dell Dimension 2400 w/ Windows XP = $299

    Same PC w/ FreeDOS = $319

    Now someone tell me how Microsoft prices Windows XP $20 cheaper than the same PC with a free operating system.

    --
    More
    1. Re:Blatant Example of Microsoft Monopoly by 99BottlesOfBeerInMyF · · Score: 4, Interesting

      It is called a loss leader.. while illegal in theory it hasn't ever been used to prosecute a business for non-competivite behavior.

      Are you drunk, stupid, or joking? A loss leader? You honestly think MS pays all the computer manufacturers to include Windows on their machines and then makes their revenue selling, office or services or something? It is completely untrue. They sell Windows, but have contracts insuring they get paid for every PC sold, not for every PC with Windows. The extra money is for the expense of putting FreeDoS on the machine. They manage to get this ridiculously favorable deal because as a monopoly they have the power to put any PC seller out of business at their whim. Get a clue.

    2. Re:Blatant Example of Microsoft Monopoly by BJZQ8 · · Score: 4, Interesting

      "incentives to ecourage Dell to keep the FreeDOS price up" I believe that's exactly what Microsoft was supposed to be prohibited from doing under the terms of its anti-trust settlement...Then again, you might also say "a huge stick to beat Dell with unless it keeps the FreeDOS price up"

    3. Re:Blatant Example of Microsoft Monopoly by NatteringNabob · · Score: 5, Informative

      HP pulls the same crap. If you look at their otherwise very nice dual Opterona machines, they have one version with WinXP Pro that is $3499. The closest Linux version, with the HP Linux installer kit is $3799. Note that these machines do not come with Linux pre-installe,d they come with the HP 'linux installer kit' so it doesn't cost HP any more to produce these machines. In addition, these machines are specifically targeted at the Workstation market, not the Office PC market, so Linux would be a natural fit in this market. But some mysterious force prevents HP from selling the equivalent machine at a lower price with no OS. It is pretty darn obvious that the DOJ should have required that Microsoft's OEM agreements should always allow distributors to sell machines without Windows discounted by the cost of Windows. Instead, after a successful anti-trust prosecution, we get the same old slimy, probably illegal tactics that we have always seen from Microsoft. Thanks, W!

    4. Re:Blatant Example of Microsoft Monopoly by dfiguero · · Score: 4, Funny

      Now someone tell me how Microsoft prices Windows XP $20 cheaper than the same PC with a free operating system.

      Easy:

      They have this deal where clippy will work their helpdesk for X amount of time for every copy of Windows sold...

      --
      My penguin ate my sig
    5. Re:Blatant Example of Microsoft Monopoly by man_of_mr_e · · Score: 4, Informative

      Actually, it's not as insidious as you might think. Notice that the Dell with XP also has a bunch of other software, like AOL, Wordperfect, etc..

      AOL actually pays Dell a fee to include their software, as do the other companies that Dell provides "trial" software for (JASC and others, for instance). This allows them to sell the PC at a lower cost.

      Also note that the regular price for the PC is $349, and the $299 price is a special.

    6. Re:Blatant Example of Microsoft Monopoly by dotpavan · · Score: 4, Funny

      Now someone tell me how Microsoft prices Windows XP $20 cheaper than the same PC with a free operating system.

      simple math! it is because XP is worth -$20 :)

  17. Apple is a worse Monopoly in my opinion. by asscroft · · Score: 3, Interesting

    Not only does MS sell thier OS to OEMs, but you can put together parts and install MS and it will run just fine. Apple restricts their OS to machines they build, and they charge top dollar, and yet they're beloved on /. and MS is the great evil. What's even worse is we know Apple can run on PCs, and their proving that as we speak, and yet, when they switch over, they'll add an evil little chip to make sure your Mobo is one they sold you. How's that for a monopoly?

    --
    because I have been enjoined by this Holy Office to abandon the false opinion which maintains that the Sun is the centre
    1. Re:Apple is a worse Monopoly in my opinion. by 99BottlesOfBeerInMyF · · Score: 3, Funny

      Why don't you buy yourself a dictionary and look up the word "monopoly" then come back here and tell us what Apple has a monopoly on? OK, thanks, bye.

    2. Re:Apple is a worse Monopoly in my opinion. by Mad_Rain · · Score: 4, Interesting

      Perhaps what you need to do is to review the definition of a monopoly.

      Your opinion about Apple controling both the hardware and the software of their computers may be valid (I'm not going to argue or agree with you). But calling them a monopoly shows a lack of understanding of the term. They (Apple) haven't prevented you from choosing a competing product through illegal methods or coercion.

      --
      "What do you think?" "I think 'What, do you think?!'"
  18. Re:Dropping... by zxnos · · Score: 4, Interesting
    or

    3. businesses are not upgrading from windows 2000.

    4. many people find their 8 year old computer working just fine for internet/email/word processing/spreadsheets/tax software.

    5. some other ancedotal excuse.

    --
    always mosh clockwise
  19. Hi... by Tebriel · · Score: 5, Funny

    I'd like a big mac, a large fries, and a bullshit statistic to go, please.

    --
    The Blaster Master Fighting for Truth, Justice, and Evil Pie since 1979
  20. The Slashdot Bandwagon by Boing · · Score: 5, Interesting
    I'm normally not one to point out examples of groupthink in this community. By and large, we have our biases same as every other discussion group that's ever existed.

    But: every time there's a new study on how "piracy costs the music industry N dollars", where N is the estimated number of piracy incidents times the average suggested retail price of the pirated materials, there is universal outrage. "That's fallacious," we cry, "it assumes that every incident of piracy would have otherwise been a retail purchase at full price!". And we are right to make that claim.

    However, here's a study that exercises a similar fallacy, and yet the outrage goes in the other direction. (and yes, I know this doesn't apply to everyone... I'm generalizing).

    We can't assume, if the major vendors decided to stop bundling Windows/Office tomorrow, that any significant number of people would happily explore alternative options and be just as satisfied.

    We can't assume, had Microsoft gone belly-up nine years ago, that people would have been perfectly content to start figuring out monitor sync rates and which filesystems with which to partition and format their hard drives.

    We can't assume that all the unwashed masses would've just gone to Apple; we can't assume they would've been able to afford it; we can't assume Apple's products would've advanced at the rate they have without the pressure of being the "underdog". And since the premise of this "study" (though I am loathe to call it that) is that of the cost of a monopoly, we can't assume Apple (or Linux, or whatever) "winning" the market would've been any better.

    Like it or not, Microsoft's presence and market dominance is an inextricable part of computing history. There is no way of even remotely predicting how the last twenty years would have panned out without it. And despite its grandiose claims, the authors of this article don't even seem to have bothered trying.

  21. Blame Game by GeorgeMcBay · · Score: 4, Insightful

    Some things never change. The Slashdot crowd is still playing the blame game, working on the assumption that if Windows didn't have a large monopoly, Linux usage would be more widespread.

    Still ignoring the fact that the vast majority of people just don't want to use Linux even if given a choice, because it still has serious usability issues that show no signs of being solved. Mostly because even though it is "one OS" it still suffers from the fragmentation that killed UNIX as a viable platform. Instead of kernel/system call fragmentation, it is fragmentation of desktops (KDE, Gnome, etc) and services (different print systems, different X servers, different window managers, each with slightly incompatible ways to cut & paste, etc).

    Not to mention how much easier it is for developers to develop for Windows due to the fact that you don't have to worry about a billion different differences between distros, libc versions, kernel branches, etc.

    But go ahead and keep blaming Microsoft's business practices... why stop now? It is easier than trying to actually compete for users.

  22. Re:10 easy facts (the Unseen hand - look it up) by be-fan · · Score: 4, Interesting

    Your #4 is incorrect, and has been for about 50 years now. The "unseen hand" is a useful analogy, but its not entirely consistent with modern economic theory. Read up on anything written in the last 50 years regarding monopolies, and you'll learn that they can exist naturally, and indeed the government, by virtue of its coercive ability, is often the only way to break them. The remainder of your post, derived from this flawed premise, should thus be disregarded.

    Oh, and FYI, professors are leftist because they actually study the world. I find it incredible that most people wouldn't ride in an airplane built by a layman, but are perfectly willing to listen to economic theory espoused by people unqualified to do so.

    --
    A deep unwavering belief is a sure sign you're missing something...
  23. Interesting response by be-fan · · Score: 3, Insightful

    I'm surprised so many Slashdotters come to the defense of Microsoft in response to a story that merely says the obvious. Of course Microsoft's monopoly creates losses! If it didn't, it'd be the first monopoly in history not to! The fact that it is a monopoly, and that it uses business practices that are illegal (for good reason) isn't even under debate. They've been convicted of the charges already!

    --
    A deep unwavering belief is a sure sign you're missing something...
  24. Always skeptical with biased reporting like this. by TheSkepticalOptimist · · Score: 3, Informative

    I do have to agree that Microsoft dominates the PC industry with a lot of unfair partnerships and agreements with PC vendors. But to say that PC consumers are losing billions because of this "monopoly" is a little far fetched. This assumes that PC users actually WANT Linux, and are not being offered the choice.

    Lets put it this way. In a fair world, both Linux AND Windows are offered on every Dell computer. Many assume that Linux is FREE and Windows is NOT. Would the Linux option actually cost nothing compared to buying a Windows license on a Dell computer? My honest opinion is NO! While you are able to get Linux for free by downloading it online, a company like Dell would prefer to setup some form of Linux support option which you will have to pay for. Linux IS FREE, Linux support IS NOT! Also, considering the sheer amount of support required by newbies to simply install and use Linux, Dell would quickly want to absorb the extra cost of support by charging SOMETHING for installing Linux on their PC's.

    The bottom line is, people often over estimate how free Linux really is. In a perfect world, if Linux was as easy to use and configure as Windows, then yes, you are losing $100 every time you buy a Dell computer because they charge you for the XP license and don't offer you a viable free alternative. But in reality, Dell would charge about $100 to install Linux on their PC's because of all the extra headaches and nightmares it would cause them in technical support alone.

    --
    I haven't thought of anything clever to put here, but then again most of you haven't either.
  25. Here's the test geek Linux zealots won't do... by suitepotato · · Score: 3, Insightful

    Put the average end-user in front of two identical machines, ready to load. Each with one Ethernet card, one webcam, one HP inkjet printer, one external USB/Firewire device, one HD, one DVD burner, one dial-up modem. Give them Windows XP Home retail for one and Fedora Core 3 for the other. The assignment: by yourself with no external references or help, install each one and have all peripherals and harware working. You may only connect to the net to download drivers but may NOT research anything. You have to go with the interfae and help files immediately availible with the OS in question.

    I guarantee you it will be Windows XP Home every single time that is totally or mostly successful. The webcam alone will be enough to prevent the FC3 build from reaching totality. The second most problematic will be the external USB or Firewire device. The third will be the modem and fourth will be the printer.

    People can whine about there being a monopoly when the Linux would comes up with a disto that is as easy to use, as well supported, has as wide support for hardware as easily, and is so easy to maintain as Windows. Of course, the method Microsoft chose to follow to this plateau also came with a lot of tradeoffs on stability and security but any Linux zealot who claims Linux is secure and stable is lying blatantly. If Linux was so stable, or any *nix for that matter, would you need to have (you@yourbox)# kill [process id] in your toolbox never mind the legendary issues with the quirks of the most common *nix tools?

    Here's a neat one. Load up the Stardock Object Desktop software suite on a WinXP box. Load up xcompmgr w/KDE on the FC3 box. Make each work. I guarantee the xcompmgr on FC3 will be so unstable and resource hogging as to make the machine useless, illustrating the claim of those who put it in, that is is unstable. Not so with SOD. Neat shadows, transparancy, zoomers like OSX, etc. Eye candy in abundance.

    All that said, I use FC3 every day at home. But I have no blinders on that it is a techies' OS and NOT a casual end-user OS. I've been supporting Windows since before most of the anti-Microsoft crowd began their inane tinfoil hat FUD ranting against Redmond and if there is one central truth to it that I've learned, that it is very stable and secure IF YOU KNOW WHAT YOU ARE DOING (with the exception of Millenium Edition which sucked donkey balls, especially on HP Pavillions).

    I guarantee you that should any distro of Linux of tomorrow become equal to the ease of use and intuitiveness of Windows of today, it will be equally open to user error because that is the nature of the situation. The only practical way to shield against user error is to make the doing of things so hard that it discourages the attempt. The only practical way to make the system easy to use for total idiots is to make it childishly open and easy to do the slightest thing.

    I wouldn't sell ANY version of Linux preloaded on consumer PCs aimed at casual end-users because as someone who's supported them for years on end, I know they won't even read their VCR manuals to stop the clock from flashing 12:00. They won't have truck with RPMs and dependency never mind makefiles and builds.

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    If my grammar and spelling are off, I am [distracted/tired/careless] (take your pick)