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Firefox Share Slipped in July for the First Time

prostoalex writes "Between June and July of this year, Firefox lost 0.64% of the users, while Microsoft IE gained the same amount, leaving other browsers at their usual zero point something share. Could recent security problems and lack of stability, reported by some users, lead to the decline of the browser that just passed 80 million downloads?" I think the other thing to remember is that while ~8% seems a lot, there's a still a huge amount of ground to cover -- and a number change like this is statistical noise. I should point out that my issue with noise isn't the absolute numbers; it's the somewhat inadequate measurements tools for this.

41 of 557 comments (clear)

  1. Marketshare Stabilized by Thanatopsis · · Score: 5, Insightful

    It looks to me as though Firefox's natural marketshare has stabilized. It's just not a large as we hoped.

    1. Re:Marketshare Stabilized by ugmoe · · Score: 5, Interesting

      Why should I care what browser other people are using?

    2. Re:Marketshare Stabilized by yfkar · · Score: 5, Insightful

      You shouldn't.
      Unless you're a web designer. In that case you'd want them to use anything but IE.

    3. Re:Marketshare Stabilized by AvitarX · · Score: 5, Insightful

      Because you like designers to use not activex applications.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    4. Re:Marketshare Stabilized by druske · · Score: 4, Insightful

      You might care because if most people are using a different browser, web developers may target it specifically and leave you with a less satisfying experience. Standards are great, but in the real world developers often choose to follow the masses rather than standards.

      In short, the browser other people choose does affect you.

    5. Re:Marketshare Stabilized by Bullfish · · Score: 5, Insightful

      This is a bit like wailing over a one game losing streak. If the trend continues for six to eight months,then maybe there might be a cause for concern. In the meantime, it's interesting, but not a trend.

    6. Re:Marketshare Stabilized by SquadBoy · · Score: 3, Insightful

      Copy and pasted from a thing I wrote several months ago, can't be arsed to edit for /. but you'll get the idea.

      Browsers matter for a number of reasons. I'll start off with feature sets, then security, and end with why what browser you use or don't use matters to the future of the net.

      Microsoft has basically decided that they won the browser wars years ago and have since then pretty much paid no attention at all to adding real features to IE. Here is a short list of some of the things you are missing if you still running a legacy browser.

      Popup blocking. Everybody hates popups but they are everywhere and are going to be with us for as far as we can see into the future. Now you could run IE and a popup blocker, that is just one more app taking up resources on your machine. Both Firefox and Mozilla provide popup blockers as part of the browser. This can make your surfing faster and provide for a better overall experience.

      Tabbed browsing. Almost every modern browser offers some version of tabbed browsing. This is a feature that lets you view more than one site in a tab within the browser. Besides the obvious advantage of conserving screen space it also uses fewer system resources.

      Cookie management. Proper management of cookies is critical critical to maintiang your privacy and security online. With IE it is *very* hard to do. But just about any modern browser gives you the ability to see who has placed a cookie on your machine, who has accessed the cookie and to manage who can access it and to easily delete them.

      There are so many security holes and ways for crackers to use IE to exploit your system and steal your data that I'm not going to take the time or place to list them here. In addition the the sheer numbers they change so often that any attempt to list them here would be outdated almost before I can publish it. So I'll just point you at the list maintained by Browsehappy . It contains links to the latest holes and also to a number of very good articles on on why IE is not safe.

      The argument I often here at this point is "I don't have anything worth stealing on my compter, why should I care.". The answer is that the analogy to an unsecured computer is not you leaving your front door open and someone stealing your TV. The more correct analogy is you leaving your front door open and a machinegun just inside of the door which is then stolen and used to commit crimes against others. An unsecured computer on the net is a weapon. This is why you should care. I will go further into this in a later post.

      It matters what browser you choose to care. Have you ever stopped to ask yourself why Microsoft has spent so much time and money on a product that they give away? Certainly not because they are good hearted people. Due to the fact that a huge number of people on the net use IE many websites and applications that use a browser are written to only work with IE. This helps to tighten the grip that Microsoft has both on the desktop and on the server. This leads to a lack of choice, a drop in quality, and increased insecurity for everyone. By simply using a different browser you can help fight this and help bring increased choice and quality to the net.

      --

      Cypherpunks: Civil Liberty Through Complex Mathematics. Those who live by the sword die by the arrow.
    7. Re:Marketshare Stabilized by jpickett · · Score: 3, Informative

      I haven't had the issues he has, but here are some of the ones I DO have:

      - Copy/paste is flaky and very frustrating. Especially when trying to paste into other applications (seems to be better pasting to itself). Particularly when trying to copy/paste URLs in the address bar. It seems I have to click the address, then click again to get a blinking cursor. Then highlight the entire string, THEN I can successfully copy it.

      - Sometimes it just kinda disappears. Meaning the taskbar icon. I've had it just disappear. The first time it happened I thought I must've inadvertantly closed the program. When Alt-Tabbing a little later I noticed I had three FF icons when I only thought I had two open (as indicated in the taskbar). I switched to the mystery one and lo and behold it was the window that disappeared. And the taskbar icon even came back. This has happened several times.

      - I don't like how it behaves sometimes when launching from other applications. When launching a URL (I tell FF to not reuse windows) from another app, it ALWAYS restores or brings to the front one of the existing FF windows and then loads a new one. This is just annoying and sloppy, especially for someone that relies heavily on Alt-Tab to move between applications very quickly (it really screws up your mental view of what order your windows are in).

      - More of just a UI preference, I really like the Ctrl-O that IE has for opening WHATEVER. It's stupid to have two commands to open files. It shouldn't matter if they're on your local system or online. One box to put in a URI!

      I can understand why people wouldn't want to use IE and choose FF. I do think it's amusing how some people ignore (forgive?) some of the real shortcomings just because it's "not IE". I guess I can't talk too much. I tried loading IE7 beta on my machine and now IE won't load (the full UI anyway, any app that uses the IE controls works fine) so I'm stuck using FF. It's growing on me, but still has a long way to go before I'd consider using it as my main browser.

  2. The reason for the downturn. by TripMaster+Monkey · · Score: 4, Insightful


    Could recent security problems and lack of stability, reported by some users, lead to the decline of the browser that just passed 80 million downloads?"

    Actually, the decline is probably because everyone who wants it has it by now. ^_^

    --
    ____

    ~ |rip/\/\aster /\/\onkey

    1. Re:The reason for the downturn. by Evro · · Score: 5, Interesting

      That would account for a decline in the rate of downloads, but not a decline in use. Maybe millions of web developers testing IE7 is lowering Firefox's share, or maybe people tried Firefox, didn't like it, and went back to whatever they'd been using.

      --
      rooooar
    2. Re:The reason for the downturn. by superpulpsicle · · Score: 5, Insightful

      These statistics came from the summer time technically. Wait till september when people go back to school etc.

    3. Re:The reason for the downturn. by arth1 · · Score: 5, Insightful

      The first time your average users hit a site that doesn't work with Browser X (be it Mozilla, Firefox, Safari, Amaya or whatever), they will try the first other browser available, which is likely to be IE. And then they'll never look back until they encounter pages that won't work in IE.

      It's unfortunate, and arguably isn't the best thing the users can do, but as long as there's enough sites out there that require IE, users will switch to IE, even from "better" browsers.

      Regards,
      --
      *Art

  3. New computer purchases? by darylb · · Score: 5, Interesting

    Could be that it's the time of year for lots of people to buy new computers (back to school, lots of deals to be had), none of which SHIP with Firefox. And it may just take a bit of IE use to remind them why they need to get to mozilla.org after all.

    1. Re:New computer purchases? by garcia · · Score: 4, Insightful

      40,000 sites - 0.64% drop/gain. The results are neglible and worthless.

      When it goes down/up 8+% over 100k sites then there's cause for news.

    2. Re:New computer purchases? by swb · · Score: 3, Insightful

      I think new PCs is a major reason. There are a lot of people (in fact a client I just worked at) who had Mozilla/Firefox on their old PCs but when they got new ones wanted to use IE.

      They switched to Moz/FF because their old PCs were encrusted with spyware and IE became unusable. The "fix" for this problem by many is to buy a new PC (can't argue if consultant-paid OS install plus apps equals the cost of a new box).

      The new PC has IE, IE works because there's no spyware, voila, FF "loses" marketshare.

    3. Re:New computer purchases? by diegocgteleline.es · · Score: 4, Interesting

      Why all this fud about "if it comes installed, everyone will use it"? Why is that everyone uses winzip and winamp, then?

      Netscape didn't lost the browser war because of not being installed by default. It helped, but that was not the main reason: Ars Technica sits down with Scott Collins from Mozilla.org:

      "Ars: You mention mistakes made by Microsoft. What do you feel are mistakes that Mozilla has made in the past?"

      One: There was a fundamental mistake made by Netscape management, twice, which cost us a release at the most inopportune time. I think we can attribute a great deal of our market share loss to this mistake that was pretty much based completely on lies from one executive, who has since left the company (and left very rich) and who was an impediment to everything that we did. He was an awful person, and it is completely on him that we missed a release. We had a "Netscape 5" that was within weeks of being ready to go, and this person said that we needed to ship something based on Gecko within 6 months instead. Every single engineer in the company told management "No, it will be two years at least before we ship something based on Gecko." Management agreed with the engineers in order to get 5.0 out.a

      Three months later they came back and said "We've changed our mind, this other executive has convinced us, except now instead of six months, you need to do it in three months." Well, you can't put 50 pounds of [crap] in a ten pound bag, it took two years. And we didn't get out a 5.0, and that cost of us everything, it was the biggest mistake ever, and I put it all on the feet of this one individual, whom I will not name.

    4. Re:New computer purchases? by thesp · · Score: 3, Insightful

      Everyone doesn't use winzip and winamp. Most people here in the University with shiny new laptops do use the default software loadout. On the rare occasion they need a zip - mostly anything they need is a self-extracting installer or uncompressed - they use XP native zip folders. For media, they DO use Media Player or itunes if they own an iPod or are into playlist sharing. The only major winamp users are the mp3 early adopeters (read old-timers), and even many of these were pushed off the Winamp platform due to the problems with Winamp3.

      People see the computer as a tool, and don't often distinguish the software from the operating system. No other consumer device, and few other professional devices, maintain this distinction. Hence, the New P.C. factor very definitely is a factor, and this is why MS is keen to push Media Center and the like, and not keen on supporting older hardware because it derives New P.C. sales. Most people won't migrate old applications, only old data. The exception is migration of old devices, because poeple WILL install software bundled with their digital camera or scanner or whatnot, becuase they feel they need it to make it work. And even sometimes not this, because XP has quite a bit of native support for consumer peripherals. Hence, I now see people who used to use Canon's photo management software ZoomBrowser copying their Photo Albums folder into My Photos, and using XP's thumbnails, slideshows, print wizard and the like to manage their images.

      The distinction between hardware, O.S. and application is not strong at the consumer level, and hence we DO see upgrade-displacement (which is why bundle agreements are attractive for software providers and I.S.P.s).

      Ever since the user could action files directly with the mouse, rather than invoking a piece of software by mouse or C.L.I., the boundaries have blurred to the degree that the file is the data, and everything else is the single, albeit complex, tool that manipulates it.

  4. OMG M$ LOL by aznxk3vi17 · · Score: 4, Insightful

    One must remember that IE has just added tabbed browsing, among other "features." The average Joe, who is not hugely concerned with security, probably downloaded Firefox for the tabs and MAYBE extensions. With a browser that will come equipped with tabs, a significant number of people will lose their interest in a browser like Firefox.

    1. Re:OMG M$ LOL by bedroll · · Score: 3, Insightful

      The average joe that you mention doesn't know how to get the beta of IE7. Longhorn doesn't ship for quite some time, too early to attribute it to a slip in FireFox usage.

  5. Pseudopod by Stanistani · · Score: 5, Interesting

    A few of the folks I set up with Firefox have gone back to IE because their default browser settings changed with a Windows Update, and they were not interested enough to change them back.

    Then the spyware came back...

    1. Re:Pseudopod by Stanistani · · Score: 3, Informative

      One was a Win2k user - the security updates to IE6 changed his default settings. When he had to launch IE6 to access a bank site, IE6 became his default browser again, without prompting, and his shortcuts all changed to the little E.

      I reproduced this effect on a test system.

    2. Re:Pseudopod by Iriel · · Score: 3, Interesting

      After a while, on my Win2K machine, I started to have problems similar to the ones described by the parent post actually. Besides, I could conceive that it could have been a bug consisting of a series of software conflicts after a Windows Update screwed up one small detail.

      I have had that happen several times. Not enough to consider it the norm, but I think the originating post serves a purpose to explain that there are plenty of users that hit one small point that requires effort to change something, and so they give up. Not everyone is like this and I've heard all too many tales of people teaching someone in their 80's to use Linux for everyday tasks, but that isn't the normal situation. The majority of users want something that works the way they are used to (the way it's been/IE) and when they have to think to change something, they just give up. Why bother when you can just ask your friend to clean out your spyware each month or so? I don't mean to Troll, but this is a growing trend that I see in many places.

      --
      Perfecting Discordia
      www.stevenvansickle.com
  6. Distribution Model by truckaxle · · Score: 4, Insightful

    As long as the distribute of IE comes on virtually all new machines IE will remain around 90%. People will not go thru the trouble to downloading a different component of software for what is now a commoditity.

  7. I tried by thc69 · · Score: 5, Interesting

    Don't blame me. I recently got a die-hard IE/OE user to switch to FF/TB. He was tired of paying me my standard rates to come and clean spyware...

    --
    Procrastination -- because good things come to those who wait.
  8. Re:Noise my ass by B'Trey · · Score: 3, Informative

    Sheesh, you don't even have to RTFA, just read the /. summary correctly. Firefox didn't lose 8%. It lost 0.64%. It went from 8.71% to 8.07%.

    --

    "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

  9. Is it statistical noise? by Yahweh+Doesn't+Exist · · Score: 3, Interesting

    I don't know because the numbers you give are meaningless.

    This is why you should always give error bars for values obtained in a supposedly scientific way, then it would be obvious if it's noise or not.

    You also shouldn't give values to inappropriate levels of precision. if you're going to say share went down by 0.64% and not give an error bar, then it's reasonable to assume your error was +/- 0.005%, in which case it is NOT statistical noise.

    (I know I'm asking a lot for /. to be accurate with scientific analysis when it can't even get the basics of the English language right.)

  10. Hemos has it right by Otter · · Score: 5, Insightful

    This is statistical noise, pure and simple. There is no story here.

    1. Re:Hemos has it right by swillden · · Score: 4, Insightful

      This is statistical noise, pure and simple. There is no story here.

      I don't know about that. To really know if it's noise or not, you would have to understand the details of the sampling process, but even without that, it's noteworthy simply because it isn't an *increase*. Firefox has been increasing every month by an amount of roughly the same magnitude, which means that if Firefox usage is continuing to grow as it has been, and if this is merely a measurement error, then it's a really large measurement error (or else many measurements in the past have been very wrong -- I'm assuming that the measurements in July and in previous months were made the same way, BTW).

      IMO, this is a pretty solid indicator that last month Firefox growth at least stagnated, and probably actually did decline. There may be reasons for it that don't reflect badly on Firefox, but it is news.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  11. Downloads do NOT equal users by zoomba · · Score: 4, Insightful

    I have to admit, it's an amusing bit of misrepresentation the community uses when citing download figures for Firefox as if they really truely mean something. One user may account for dozens of downloads alone if they have multiple PCs, or upgrade versions, or if they reinstall their OS and have to reget their apps. Then there's the user who gets Firefox but for whatever reason goes back to IE. I'm tired of the download number being heralded as some great victory when it means very little in terms of real market penetration.

    Should we start counting every copy of windows sold or bundled with a PC as a "new IE user"? I bought a cheap dell recently to use as a quick and dirty Linux box. It came with WinXP Home and IE, but I don't use it. But by the reasoning usually given for Firefox, because I have it, I should be counted as a user, as a part of the marketshare.

    Please stop using download counts to prove your argument that Firefox is toppling IE. It's not yet... While it's doing better than any competitor since Netscape, it's not the killing blow to IE just yet.

  12. Missing the point. by Iriel · · Score: 3, Insightful

    I think a lot of analysis over this loss of market share forgets where a good amount of internet browsers (the people part) are.

    Security and stability? B'ah! Honestly, nearly any issue that Firefox could run into seems rather paltry compared to what domintes the market share of web browsers (IE). What issues that do arise are usually fixed in relatively short order as well. If nothing else, Mozilla developers move at light speed when compared to Microsoft in the browser world.

    I really honestly don't want to sound like a Troll, but I think bringing up topics like security and stability bugs to explain a loss of market share seems like a way out of pointing out the obvious: The majority of internet users are too lazy to install something when there's an alternative that's 'good enough' already.

    Heck, I think it's pretty antiquated that most of the laymen internet users still use the term 'surf' when describing actions performed on the internet ;)

    --
    Perfecting Discordia
    www.stevenvansickle.com
  13. Possibly due to win2k updates? by domipheus · · Score: 4, Interesting

    There were a few major win2k updates last month, and as Windows update is IE only, surely most will have had to get it from there. may account for a *tiny* amount of deviation. But hell, there is deviation in every statistic. We will jsut have to wait till next month - if it was a blip, hey, it may shoot up to 10% for August ;)

  14. I don't see this as a logical conclusion by mrRay720 · · Score: 3, Insightful

    Now I'm no Firefox fanboi (I use it but don't evangelise it, and also still use IE), but didn't they consider the possibility that the change is instead in the readership of their monitored websites?
    Of course, that would bring doubt into their business model so of course not - "the figures show it so it MUST be true."

    Anyway, I think it's more than Firefox users have a better memory - so have less reason to revisit pages. :-D

  15. Re:How? by Golias · · Score: 5, Insightful

    I question these numbers in general.

    Apple has something like a 2% to 4% share of the sales market (depending on who you ask) and something like a 5% to 8% share of active personal computers in use (depending on who you ask).

    Given that nearly all current Apple systems are running OS X, and well over half of them are running Safari, how do they arrive at "Less than 0%" of users for all browsers other than IE and Firefox?

    Even using the most anti-Apple zealotry numbers available, Safari use has gotta be at least 1%.

    I also think Firefox use has got to be a bit higher than the 8% claimed here. Sure, IE is "what's there" on a new Windows installation, but I've yet to meet anybody who actually prefers IE. Sure, I could see some people jumping ship to it when the new version ships (if it even comes close to delivering current promises), but the current state of IE is that it is inferior in almost every way that matters to Firefox.

    --

    Information wants to be anthropomorphized.

  16. Re:Noise my ass by ThosLives · · Score: 5, Insightful
    I think people are forgetting that a change in market share does not mean a loss in installed base. For instance, if the current total market is 1000 and IE has 900 users and FF has 100, IE has 90% and FF has 10%. Now, let's say the market grows to 2000 and IE has 1850 and FF has 150. The new market shares are 92.5% and 7.5%; FF's market share dropped 2.5%, but their installed base went up 50%.

    Simply looking at market share doesn't tell you anything except for relative adoption with respect to the overall market, and that may or may not even be a useful measurement. It depends on if you care about relative share or absolute adoption, really.

    --
    "There are a dozen opinions on a matter until you know the truth. Then there is only one." - CS Lewis (paraprhase)
  17. Summer sales, kids at home? by Cyphertube · · Score: 3, Insightful

    A small percentage shift for the visitors, etc. doesn't really mean much. No one really explains how these visitor numbers are calculated.

    I know how it is at my mom's house. First off, during the school year, she's the primary user, but in the summer, there are kids visiting sites all day. So their usage and number of sites visited goes up, likely resulting in more hits on those sites tracked.

    Second, my mom uses Firefox all year round, but she dumps the kids into AOL's browser, which, in her version, is really IE with AOL surfing blocking. So, yeah, there's more IE stuff.

    Third, a bunch of people are buying computers for their kids over the summer and graduation and going to college presents (or required items). And gee, I bet those machines have IE preinstalled. Ding! Increase in numbers again.

    Lastly, since I bet that those sites are using cookies to track users, a number of people who use spybot and/or ad-aware will be wiping out those cookies and getting counted multiple times. During the year, my mom runs it once every two weeks, but in the summer, with all the crap those kids try to download, she runs it about every two or three days, meaning that she's wiping the cookie 10 times a month.

    Multiply that to many, many households, and you start to wonder how much the IE figure could actually be inflated.

    It's not that there can't be a drop in Firefox and a rise in IE. But without stats, reports, real academic information with methodology, well, it means diddly.

    --
    Linux - because it doesn't leave that Steve Ballmer aftertaste.
  18. It was me, sorry by digitalgiblet · · Score: 5, Funny

    Geeze, guys I'm really sorry. It was me. I bought a new computer with XP (long-time critic, first time user) and actually liked the way IE rendered text. I SWEAR I'm planning to go back to using Firefox ANY DAY NOW. The numbers should be back up then...

  19. Massive surge coming, just look by 0xABADC0DA · · Score: 5, Interesting

    If you look that the traffic for mozilla.org you see a slight downward trend during summer and a massive spike just recently in august, coinciding with the kids going back to school.

    So basically the kids using firefox at school stopped for the summer because some of them were using their parents computers that had IE. Now that the kids have gone back to school the ones that weren't using firefox are downloading it in huge numbers (probably mostly to be cool). Next set of statistics will probably show a 2% rise for firefox, imho due to this.

  20. Misleading by dtfinch · · Score: 4, Informative

    This says that Gecko browsers overall have been growing in popularity every month. In fact, all major browser engines, including IE6, have been gaining share at the expense of IE5.

  21. The main problem as I see it by kilodelta · · Score: 4, Informative

    I have both IE and Firefox on my machine. Why? Because I can't access certain sites that are very MS specific with Firefox.

    That being said, 95% of the time I use Firefox.

    I'd like to see IE go away but it just isn't going to happen anytime soon. But remember, IE was once a marginal and buggy browser too.

  22. Re:Also missing from a legacy browser by berzerke · · Score: 3, Informative

    ...is a spelling checker. There is a good one available for FireFox as a downloadable add-on extension...

    For those that need a pointer in the right direction, it's call spellbound. Don't forget to add the dictionary(s) like it instructs or spellbound will silently fail to catch any mistakes.

  23. Several corrections... by sheldon · · Score: 3, Insightful
    Both Firefox and Mozilla provide popup blockers as part of the browser.


    IE6 has a popup blocker as part of the browser, has for like a year now. So I don't know how old this cut and paste is, but it's seriously misinformed.

    Cookie management. Proper management of cookies is critical critical to maintiang your privacy and security online. With IE it is *very* hard to do.


    Really? It's in the View Objects list. Sort by cookie.

    I'm not sure what you're trying to do, but this seems more of a case of inexperience than a feature. Mozilla's is a little bit easier to find, but it also provides less information and doesn't appear to let me easily view the contents of the cookie.

    There are so many security holes and ways for crackers to use IE to exploit your system and steal your data that I'm not going to take the time or place to list them here.


    And of course there are none for Mozilla, because it's really super secure and you don't need to worry about patching or anything.

    *snark*

    Have you ever stopped to ask yourself why Microsoft has spent so much time and money on a product that they give away?


    Yep. Because they also sell a lot of server and development tools which make use of the internet. As such, they develop the browser to promote new technologies made available to developers...

    But out of curiousity. Have you ever stopped to wonder why Mozilla has spent so much time and money on a product that they give away for free?

    Is it to fight Microsoft, or is it to introduce new technology which makes the user and developer experience better? Frankly, I think it's the latter... Netscape tried the Former and failed.

    What browser you use doesn't matter. Just like it doesn't matter what car you drive, or what golf club you want to use.