Self-Governing Online Worker Communities
Carl Bialik from the WSJ writes "Oil-services company Schlumberger is doing something unusual for a big corporation: fostering the creation of online groups of employees with similar interests and allowing these communities to govern themselves and choose their leaders. Wall Street Journal columnist David Wessel talks to John Afilaka, a geological engineer who was elected to lead the company's rock-characterization community. 'Mr. Afilaka campaigned to increase technical professionals' influence on top management's research-and-development priorities and to forge better links among various communities. He claims progress on both.' Richard McDermott, a consultant, tells Wessel such a management structure is unusual: 'People...see it as a real democratic institution in what is otherwise an authoritarian institution, a business.' Wessel notes: 'Other companies, apparently, are scared of that.'"
My company, , is also doing this - establishing "communities of interest".
:)
I figure, they'd rather I spent my time blogging with other employees than jerks like you.
These are my friends, See how they glisten. See this one shine, how he smiles in the light.
If you give the employees not only tools to effect real positive change but also a sense of ownership, some say in operations and a voice of some type, they'll work harder, do better work, and stick around. Why isn't this common knowledge? I've been workplaces where this was the M.O., and it was great.
You are not the customer.
CowboyNeal picked this story, not CmdrTaco
or were you trying to be funny?
This is not the greatest
99% of digg.com stories are utter crap. If you're looking for an endless stream of Firefox/Google/Freeware links, you'll be quite happy there. If you're looking for anything interesting, you've got to dig pretty deep as it will never hit the front page.
They have a discussion system of sorts, but there is absolutely no point in trying to discuss anything with those idiots. If you think slashdot is full of immature fanboys, you ain't seen nothing yet sister.
I am really curious to know how this pans out. Personally, I wouldn't work for anyone else anyway, but I would much rather be involved with a system like this than an authoritative dictatorship. That is what has always turned me away from the old-world style corporations.
Some people need others telling them what to do, and others work better on their own. Ok, I had to stop myself from being a jerk right there...
I wonder what the real motivation behind this was though?
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The article talks about how business-related interest groups can be developed and how they can help the bottom line, but they don't talk about all the other non-business, 'special-interest' groups and how they function within the corporation and how they help productivity & morale, even if the results are less than fiscally apparent.
Reminds me of this article that someone linked to yesterday about how companies can do wonders for recruitment if they use low-cost, high-value devices to lure workers (free soda, juice, lunch, etc).
Also, did anyone else read 'Wall Street Journal columnist David Wessel' and think 'nuklear' ?
It's all so familiar...
ARTHUR: Old woman!
DENNIS: Man!
ARTHUR: Man, sorry. What knight lives in that castle over there?
DENNIS: I'm thirty seven.
ARTHUR: What?
DENNIS: I'm thirty seven -- I'm not old!
ARTHUR: Well, I can't just call you `Man'.
DENNIS: Well, you could say `Dennis'.
ARTHUR: Well, I didn't know you were called `Dennis.'
DENNIS: Well, you didn't bother to find out, did you?
ARTHUR: I did say sorry about the `old woman,' but from the
behind you looked--
DENNIS: What I object to is you automatically treat me like an
inferior!
ARTHUR: Well, I AM king...
DENNIS: Oh king, eh, very nice. An' how'd you get that, eh? By exploitin' the workers -- by 'angin' on to our outdated imperialist dogma which perpetuates the economic an' social differences in our society! If there's ever going to be any progress--
WOMAN: Dennis, there's some lovely filth down here. Oh -- how d'you do?
ARTHUR: How do you do, good lady. I am Arthur, King of the
Britons. Who's castle is that?
WOMAN: King of the who?
ARTHUR: The Britons.
WOMAN: Who are the Britons?
ARTHUR: Well, we all are. we're all Britons and I am your king.
WOMAN: I didn't know we had a king. I thought we were an autonomous collective.
DENNIS: You're fooling yourself. We're living in a dictatorship. A self-perpetuating autocracy in which the working classes--
WOMAN: Oh there you go, bringing class into it again.
DENNIS: That's what it's all about if only people would--
ARTHUR: Please, please good people. I am in haste. Who lives in that castle?
WOMAN: No one live there.
ARTHUR: Then who is your lord?
WOMAN: We don't have a lord.
ARTHUR: What?
DENNIS: I told you. We're an anarcho-syndicalist commune. We take it in turns to act as a sort of executive officer for the week.
ARTHUR: Yes.
DENNIS: But all the decisions of that officer have to be ratified at a special biweekly meeting.
ARTHUR: Yes, I see.
DENNIS: By a simple majority in the case of purely internal affairs,--
ARTHUR: Be quiet!
DENNIS: --but by a two-thirds majority in the case of more--
ARTHUR: Be quiet! I order you to be quiet!
WOMAN: Order, eh -- who does he think he is?
ARTHUR: I am your king!
WOMAN: Well, I didn't vote for you.
ARTHUR: You don't vote for kings.
WOMAN: Well, 'ow did you become king then?
ARTHUR: The Lady of the Lake, [angels sing] her arm clad in the purest shimmering samite, held aloft Excalibur from the bosom of the water signifying by Divine Providence that I, Arthur, was to carry Excalibur. [singing stops] That is why I am your king!
DENNIS: Listen -- strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.
ARTHUR: Be quiet!
DENNIS: Well you can't expect to wield supreme executive power just 'cause some watery tart threw a sword at you!
ARTHUR: Shut up!
DENNIS: I mean, if I went around sayin' I was an emperor just because some moistened bint had lobbed a scimitar at me they'd put me away!
ARTHUR: Shut up! Will you shut up!
DENNIS: Ah, now we see the violence inherent in the system.
ARTHUR: Shut up!
DENNIS: Oh! Come and see the violence inherent in the system!
HELP! HELP! I'm being repressed!
ARTHUR: Bloody peasant!
DENNIS: Oh, what a give away. Did you hear that, did you hear that, eh? That's what I'm on about -- did you see him repressing me, you saw it didn't you?
The world's burning. Moped Jesus spotted on I50. Details at 11.
Professionals have organized democratic professional organizations for centuries. In fact, the high rate of "society" membership among American colonists was one way they were prepared to design the longest-lasting democratic republic to date: the USA. Americans have continued to be "joiners".
What is changing is that these organizations are now possible, with low management overhead, within large organizations, due to increasingly cheap and complex comms tech, that's also easy to use. Scientific and engineering professionals are among the most likely to join professional organizations that elect leaders, and to use these techs. And our jobs are so complicated that they need to leverage our social skills to manage productivity. While those skills are increasingly unavailable to "management specialists" who therefore aren't really scientists or engineers. So the "privatization" of these communities is inevitable.
Of course, the Wall Street Journal won't see it that way. They instead see it as the "democritization of the workplace". Which it is, also. But that's because democracy is the best way for complex groups of productive people to specialize and work together. The WSJ inability to see it that way, to see it as a source of fear for other companies, says more about their attitude towards democracy than about their understanding of professional working structures.
--
make install -not war
Walter Koenig: When we woke up, we had these bodies.
Fry: Say it in Russian.
Walter Koenig: [groans] Ven we voke up, we had these wodies.
Fry: [delighted] Wheeee. Now say "nuclear wessels".
Walter Koenig: NO.
Schlumberger was (is?) a great and magic engineering company, and is kind of unique regarding diversity and readyness to try new things (first corporate adopter of Cisco, Netscape and maybe the largest owner of IP adresses and the largest corporate network in the 80s).
Well anyhow, I salute Claude Baudoin and the other peoples behind this initiative. In his Powerpoint presentation of Eureka and the technical communities, there was a Dilbert comics, which infuriated some of the pointy-haired bosses at the time.
Cheers, to the good old days.
J
You might want to learn a thing or to about history.
A Brazilian company that has been democratic for 20 years, and a book review (with excerpt).
"Carl Bialik from the WSJ writes "Oil-services company Schlumberger is doing something unusual for a big corporation: fostering the creation of online groups of employees with similar interests and allowing these communities to govern themselves and choose their leaders."
I have a book that talks about a similiar thing happening in a Brazillian (oil?) company. Mind you this is before the Internet made it big.
"Richard McDermott, a consultant, tells Wessel such a management structure is unusual: 'People...see it as a real democratic institution in what is otherwise an authoritarian institution, a business.' Wessel notes: 'Other companies, apparently, are scared of that.'""
So is he saying that Schlumberger wasn't scared of it before?
--
"The "are you a script" word for today is ambition
Kiptin! Sensor readin's indicate that ancient starship is rilly a nuclear WESSEL!
... but it works... PDA & Smartphone Optimized Sites
Golly, it does sound like a real democracy...
The puzzle for large corporations employing highly skilled professionals is how to tap and maintain entrepreneurial vigor. I don't see clearly whether Schlumberger has pulled this off, but kudos for a creative try.
Seeing bad movies only encourages them. Watch responsibly
While our communities aren't entirely self-governing, this doesn't seem to matter much in practice. Participation in them is entirely optional. Being a co-leader of one of these communities, I can tell you Novell greatly recognizes their value...
Ok, this story wasn't posted by CmdrTaco... /.
/. powers, Taco will then cause an attack on your different communications mediums...
By using a combination of Java/WAP, your phone will also explode into a trillion fragments... All this by a direct attack on the open ports of your system (DNS, TCP and many, many other funny acronyms)...
In addition, I suggest you chill out... if provoked, there have been rumors of CmdrTaco commanding attacks towards his blasphemous underlings.
You see, phase 1 of the attack would see to it that your eMails and IP #s are posted on
Phase 2 would see your DSL connection burst in flames to the ground as eMail just pours in from all over the world... heck! You've got your computer sending you eMail!
By his all-mighty
By the same token, your cable/TV connection will receive an quantum encrypted channel 13 video feed... This will cause your TV's CRT beams to converge on a dedicated spot, which will, obviously melt the front glass an cause all sorts of mortal electron beam reflections throughout your house.
After extensive research, I've found out that when Taco is on a run, he's unstopabble...
After commanding any and all electronic devices that contain an electronic gate within (hell, a light switch will do!), Taco will use secret HTML/XML and some RSS feeds to jump onto your house's X10 electrical network.
Ultimately, he'll be able to broadcast massive InfraRed codes into your neighborgh's homes... Such IR codes will hi-jack your Jetta's stereo system and cause it to run-off in the middle of the night! This, using google Maps and some clever C# programming in unison with the feedback obtained from your town's traffic system.
In conclusion, chill out Radres... chill out.
and don't tune into channel 13
"Profit is set to be divided equally among workers, and the members elect their supervisors..." Taken from the following Bloomberg article.
I'm all for democracy in the workplace, after all, why only demand democracy and freedom from our governments. But really, if a company views this as a way to motivate its workers to improve the bottom line, then it isn't genuine -- you just give your workers enough freedom so that they shut up and work harder for you. Can the workers fire the CEO? Cap his/her salary? Decide the company should do good in the world rather than just exist to enrich shareholders?
There are steps towards genuine democracy in the workplace, like the recuperated factory movement in Argentina where factory workers refused to shut down the factories that were closing and instead, run them themselves, for themselves, and for the community. We really need to recognize that we don't live in a fully democratic society if we spend most of our waking hours working in what is effectively a tyranny.
Deconstruct the State
I'd never have had Carted pegged for a ruskie
Don't let THEM immanentize the Eschaton!
The House Un-American Activities Committee should investigate them.
The official name for companies in ex-Yu was WO, for "Workers' Organization." So instead of Microsoft Corp, in communist ex-Yu it would have been "WO Microsoft." These were self-governed, but eventually power structures would emerge often due to family and political connections. I'd love to know how this experiment works out.
Tsunami -- You can't bring a good wave down!
Why'd you leave? ;-)
The US economy is more efficient than the Soviet ever was precisely because decisions can be made by those with better access to relevant information and individuals are free to make decisions that best suit their own interests. They voluntarily align their interests with others through enforceable contracts. Control from the top over how individuals allocate their resources is counterproductive. What is important is a stable, predictable legal framework and a solid, unmanipulated currency.
The same principle also work with a corporation. Investable assets should be controlled by those who have proven their good judgement and how they invest those assets, say in new products and services, should be guided by the information they have, not directives from on high (not that those are never suitable, sometimes they are).
There are many mechanisms which can put into place that leverage the capabilities of a free market. This is quite different, actually, from democracy, where everyone decides what the organization does. Each player actually decides the best use of the assets he has, rather than trying to decide what others should do.
In such an environment, leadership focusses on building this framework, creating incentives and making the system work better, rather than on dictating what should be done within the framework.
Being an oil company in last times give you a lot of freedom to play.
I always enjoy hearing people talk about their ability to work with out management or any form of leadership. I personally have held roles as manager and worker. large groups, or even small ones with head strong people, need leadership.
There is a right way and a wrong way to lead. Bossing people around, telling them how to do their job, and basically being controlling is no way to lead. Good leaders educate their workers, handle disputes between them and shield them from the red tape and annoyancies that are in all large companies.
I don't think it's a hard and fast rule, but I think you would have a hard time finding a reasonable sized company (say 25 or more) made up entirely of equals taking equal share in the work and responsibility.
If a business is self-governing, one wonders why a dividend check would be going out every month to the company owners. What are they doing? The workers are doing all the work, the workers are managing the company, all the owners are doing is taking a profit from the wealth created by the workers. For part of the day the workers are earning their own wages, for part of the day they are working for free, all the wealth they're creating in that period going to profit.. You could say capital reinvestment, but capital reinvestment does not go into a dividend check, and that money was created by the workers anyhow. It is just a grand ripoff, no different than serfs plowing wheat, or slaves picking cotton. Democratic indeed, it's not democratic at all unless you own it. There are much better examples of what is really a more democratic workplace. Like this for example. This sounds like one of those "safety circles" corporations set up, in an attempt to prevent any kind of democratic controll in the workplace.
I'm always ready to believe the best about Iceland. But even that Wikipedia entry tells how Iceland was controlled by the Danish king as recently as the 1900s:
"n 1874, a thousand years after the first acknowledged settlement, Denmark granted Iceland home rule, which again was extended in 1904. The constitution, written in 1874, was revised in 1903, and a minister for Icelandic affairs, residing in Reykjavík, was made responsible to the Alingi. The Act of Union, a December 1, 1918, agreement with Denmark, recognized Iceland as a fully sovereign state united with Denmark under a common king. Iceland established its own flag and asked that Denmark represent its foreign affairs and defense interests. The Act would be up for revision in 1940 and could be revoked three years later, if an agreement wasn't reached."
That's hardly a democratic republic, not the way the US Constitution sets one out.
--
make install -not war
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i would love to work this way.
too commonly is the workplace filled with smart people at the bottom doing the work while people who aren't smart enough to do the work get promoted up to become managers just because they are more well-spoken.
in my opinion the team should elect its own manager.
unfortunately we are subject to everyone trying to climb over each other and if you don't and you decide to stay where you are because you enjoy what you do and are good at it, they start pressing people to "spend time in the jungle" which is get out of the division and experience other positions and responsibilities at other divisions.
very rarely can we ever -just- do our work, walking into the corporate world for me exposed me to a world of office politics and a slow bureaucratic mind numbing machine.
currently the people who get on top are the ones who are well spoken, have the best presentable image, but they are not the experts. so if they are not the experts why are they paid insanely magnified times the salary of a worker is actually the expert?
what does this guy above me do all day anyway?
Why do these people "need" leadership? Will they fail at their tasks without it?
Without leadership, who gives them the tasks?
Without leadership, who makes sure they actually do the tasks rather than sitting whining on Slashdot all day?
As a Schlumberger employee who recently moved from the semiconductor industry to the oil industry - I can't say enough good things about Schlumberger's online community efforts. One of the MANY reasons I walked away from my former employer was the piss poor way they handled (or didn't handle) knowledge management. My former employer, despite being a "high tech" company was very low tech in terms of knowledge sharing and shared learning. Schlumberger is so far ahead in this respect there is really no comparison.
Most of the places I have worked, half my coworkers were idiots. I don't want them having any say on how things should work.
here is how promotions work nowadays:
if you are really good at your job, you don't get promoted, because then the company loses a good asset and has to train another one.
if you don't really know what you are doing, you are probably bored with your job. therefore, you talk a lot to whoever is around, improving your social skills. the company promotes you because you have well-developed social skills, also because you are deadwood floating around, getting in people's way. if they promote you, they can hire somebody who knows what they are doing to do your previous work.
the current system, by keeping the good workers working, and moving the socially-developed workers into management, allowing them to hire better workers, creates an efficient company. why change the way it runs?
People...see it as a real democratic institution in what is otherwise an authoritarian institution, a business.
If these are like America's democracy can they declare war on another country because it might have a product they don't like, even if there's no evidence the product exists?
The Luddites were ahead of their time.
Before you break out your Little Red Books and start chanting "Workers of the World Unite!" you may want to RTFA.
The "Eureka Groups" mentioned in the article were formed for the express purpose of fostering the development of expertise and sharing of knowledge within the larger organization. The groups were self-governing in that they elected "leaders", but these people--and everyone else in the groups--had day jobs. They all had bosses. Their bosses had bosses, and their bosses' bosses... and so on... whose boss' "boss" were the shareholders of the company.
An egalitarian, colegial environment is usually what you see when ideas are the main currency of the organization. But once you start talking about cold, hard cash, accountability (e.g., who did the shareholders entrust their money with) becomes paramount. Particularly as the goals of the organization become larger, more formal command structures become necessary just to keep track of the sheer complexity of the business.
In the end, whenever you talk about getting together with other people to accomplish some sort of task--be it producing edible food on an organic farm, or designing and assembling a full automotive product line--someone needs to decide how all of the pieces of the puzzle fit together. You can take your pick when it comes to governance--the structure you need will depend on what you're trying to accomplish--but you'll always need to find some way of making decisions, setting direction, etc.
Now, if you want to talk about actual business decisions being made democratically, the best example is... drum roll, please... a democratic government. Want a good example of a product created by a democratic government? The Space Shuttle comes to mind...
In any event, it's easy to sit in a cubicle knee-deep in code, engineering drawings, etc, and wonder what your boss does all day. While you're sitting there, posting on Slashdot and contemplating the ways in which you might be able to avoid doing things you don't like doing, your boss is involved in deciding what kind of work you're actually going to be paid to do.
"what does this guy above me do all day anyway?"
Become one and find out.
I'm not surprised. How long before elected managers start bearing a resemblance to our society's elected officials. I don't want politicians vying fo my vote in the workplace.
"There are more important things than stopping terrorism. Upholding the Constitution is one of them." - Ars Forumer.
Wessel notes: 'Other companies, apparently, are scared of that.' BS. Just because a company doesn't understand how a concept might possibly work doesn't mean they're scared of it.
Information wants to be anthropomorphized!
"The End of Management?"
"Market Experiments Inside Companies"
Yahoo's prediction market
Prediction market
You too can bet in prediction markets!
Is Capitalism Good for the Poor?
...there was a Dilbert comics, which infuriated some of the pointy-haired bosses at the time.
_ boss.jpg
Oh, I forget which division of which company this was, other than it was not oilfield services:
http://www.mindspring.com/~benbradley/dilbert_and
So who is going to be the first who is fired via wiki consensus?
Table-ized A.I.
There is a name for what you're describing, and that's syndicalism. Let a bunch of workers get together and form syndicates, as they bumble and stumble along towards bankruptcy. Of course, the reality is that, in such a system, if there is freedom, workers would be able to sell their shares of ownership, and concentration in ownership could (and most likely would, due to specialization) arise.
However, within corporations as most of them exist now, the sole purpose of that corporation is to enrich shareholders. That's why shareholders invest their money in equity-issuances to begin with. They're the owners, and almost all corporate charters declare that the purpose of their existence is to maximize shareholder wealth (NPV) by engaging in their specific line of business.
social sciences can never use experience to verify their statemen
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what does "relatively absolute" mean?
This sounds like the Knowledge Mangement concept of Communities of Practice from Wenger.
s s.shtml
If you put together people with similar knowledge and interests, the idea is that this can be a forum for learning and problem solving through interactions with the group.
http://www.co-i-l.com/coil/knowledge-garden/cop/l
This is a reasonably popular concept in Knowledge Management.
Ooh, I'm scared too! While it sounds revolutionary, it actually is not. Just give employees who are already the most inclined to participate in corporate office politics a bit of press and possibly some budget for meetings and other activities, and this is what you get. I was at a biotech company that did this with their scientists. After three years or so, not much had come of it but inflated egos and a lot of hot air.
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Comment removed based on user account deletion
There's even a Schlumberger Spouse's Association: http://www.ssafara.net/
(I have to admit having envy over that concept)
In Soviet Russia, you are The Boss! wait a moment...
In Google We Trust
Wasn't it Douglas Adams that said something to the effect of ... "Anyone who wants to be a leader is the least qualified to do a good job of it" -badly paraphrased from HHGTG
0xB315AA8D852DCD3F3DCA578FD2E0BF88
Well, this self-governing community is not exactly a new idea. Peter Drucker actually advised General Motors to do ths same back in 1946, as recorded in his first Management book Concept of the Corporation.
General Motors didn't buy this idea and even thought it was some sort of usurpation and opportunist bet. Its CEO back then, Alfred Sloan, wrote a book in response to these suggestions and requests - My Years with General Motors.
Even though American companies missed the boat in forming better corporate governance by creating such self-governance communities, the Japanese picked up the idea. Of course they had a somewhat different goal to what it means to start a business, but in general this helped many Japanese companies to rise and shine at the level of where they are today - many world class manufacturers and industrialists.
That can't be true! It sounds much too much like anarchy, and that I've been told over and over will never work.
I can vouch for the relative accuracy of the article. The communities are indeed self governing and an excellent way to exchange ideas among the (many) technical people in the organisation. Moreover, the knowledge management strategy is streets ahead of anything I've seen in other organisations. There isn't really any interference from upper level management, except when funding might be requested for technical conferences and the like. I know when I came up as a junior engineer, the bulletin boards and communities of practice were of enormous assistance to help me further my knowledge. After a period of time, I became a leader of on the SIG's and found it to be good both for one's profile in the organisation and a way to meet other like minded folks (and exchange ideas).
The thing that makes it work is the organisational culture. SLB engineers are encouraged to be independent and show initiative, without necessarily gaining permission from HQ first. I think Henry and Claude have done a great job building this and hope it continues long after they retire.
you need to suck seed!
Fundamentally, management represents the interests of the owners. That interest is to create or maintain profits.
"Leadership" is one way to get profits, especially if you are overseeing a labor force that's not captive, and enjoys low unemployment. Change the economics, or the economic context to high unemployment, and the "tyrant" or "assh---" model of management will start to make more sense.
The workplace without managers can operate, and well, if the economic situation is relatively static. Then, all the workers are working for the market -- the "boss" is the market, and the "boss" is predictable. I've seen a lot of co-ops do okay, sometimes for decades.
Schlumberger does oil. It's predictable and profitable.
In a dynamic market, though, you need focus and risk-taking, and that requires either a group of people with the same goal, all taking the risk together, or one maniac with a lot of money (or debt) and a less maniacal group of people who are paid to create that vision. Or, something in between.
In those situations, you need management to convince the workers that they aren't taking a huge personal risk by putting their faith in a maniac's dream. Management is there to hire people, and fire them., and prevent freakouts in both situations.
I suggested creating a chatroom for different interest groups 5 years ago and the idea was dismissed out of hand. I was working for a UK MOD contractor. It suprised me that management was so adverse to having employees discuss their opinions in an open forum, the benefits to me seemed to be that new starters would be able to search past posts to answer the questions that all new starters are afraid of asking. It seems to be related to the addage 'think a lot, say very little, write nothing'. The written word is very powerfull in influencing people and management prefer to be the only ones doing it, with memos and 'official' emails. Saying all that, another company I worked for did start a discussion forum, but it contained a forumn to talk to the director and each forumn was moderated by upper management which put most people off, most people preffered to stay under the radar of upper management and avoid appearing to 'rock the boat', posted but did allways feel as though I was identifying myself as a trouble maker.
Damn i've gone and done it again, now waiting for my P45, must not post, must not post, the urge is too strong...
puts forward something very similar to this -- as I recall, the scientific colonists on Mars change some of human society to better fit the new conditions they find on the red planet. The various research units organize into non-hierarchical collectives of just this sort. This book, along with its sequels Green Mars and Blue Mars are based on disrupting the last remains of Earth's feudal legacy: corporations.
The thing about leadership is that it will always exist in one form or another. The difference here is that in companies, leadership is imposed artificially throughout the organization. If you had, say, an organization where decisions were made at their appropriate scope, and leadership emerged naturally (and with the buy-in of those around said leaders), well, we might not have so many people complaining about "leadership."
I, of course, haven't read the book you mentioned, so I'm not sure what it would have to say about the points I'm trying to make.
If you want to sound less like a self-indulgent teenager, then I reccomend removing "WTF?" from your vocabularly.
Do you have someone who tells you to get up every morning? Tells you to brush your teeth?
This assumes that all of the decisions made across an organization of arbitrary size (say, 300,000 people) are as trivial as decisions of personal hygiene and individual discipline.
Moreover, does your "leader" at work give you every task you must accomplish?
That's not what the parent poster's question implies. No leader can give out every task, certainly. A good leader would expect that those he leads do not need to be micromanaged. Furthermore, I think what's more important than "Who assigns the tasks?" is "Who prioritizes the tasks?" The leader's job is often to remove the bullshit from the lives of those he leads so that they can do the jobs that they excel at. The reason why those being led can't do these jobs effectively is because they're often not privy (nor *should* they be!) to the politics that would keep them from doing their jobs.
There is no reason these functions...
snip. I think you believe this because you hate someone telling you what to do. I don't blame you -- I hate it, too! That doesn't mean that the functions performed by a "leader" (the use of that word is bordering on rhetoric, both pro and con) are unnecessary. Tell me, what is your experience in working in a large organization? I'm interested in your experiences both as a leader and as one working under a leader.
I don't make the rules. I just make fun of them.
If everyone possessed equal authority in that group, and determined that person A would "organize the workload," does that mean person A should also have the ability to hire and fire...to have the final say in every other aspect of the project...
...those functions tend to be vested all in one person with relatively absolute authority, and that is what our culture has come to see as a "leader."There is no reason these powers must all rest in one person when they might just as easily be handed out among the group.
The person determining the workload must be the one managing the resources they will be distributing the workload amoungst. If these are not the same person then you get the common problem that you have the wrong balance of resource. Also it is important that someone be authorized to make final decisions, to avoid deadlock amoungst employees. As an example I worked on a team with an employee who regularly refused to work on certain aspects simply because he thought it was the wrong way. He was very talented at his job but required that someone enforce what tasks he worked on. Many talented people are either unfocsed or head strong, which require they be managed to get the most out of them.
The rest of the above quote was removed because it relates to other corporate problems (like beleiving managers should be paid more than workers) so I left them out.
It seems that what you are saying, when it comes down to it, is not that there should be no leaders but a change in how leaders perform. This I agree with. There is a big difference between a good leader and a bad one. I think leaders need absolute authority, because when it comes down to it someone needs to be able to make final decisions. A good leader does not abuse absolute authority and takes the opinion of those he leads very seriously.
I personally would not what to share in responsibilty as you put it. As a worker I want to be able to do my job and not have to deal with politics. As a software engineer (go figure) I don't event want to deal with other entities in the company, like sales. A good manager makes sure I would not need to do these things. As a manager I would not want to be bogged down by labor, I want my most skilled workers doing those jobs and not a manager that only does them periodically.
This is a mater of seperation of responsibilty. As I said in my first post it's the perception that needs to change. Some thinking of managers as someone who controls your every action, but as a person who handles certian importatn jobs, such as making final decisions. There is in the corporate world always been an unnecessary contention between workers and management, but this does not have to be. Respect your manager and they might just respect you.
If you had, say, an organization where decisions were made at their appropriate scope, and leadership emerged naturally
Leadership in companies does emerg naturally and is not imposed artificially. In nature, say amoungst animals, the strongs and most capable become leaders. How this strength is determined is not always the same thing. In a corporation people become leaders by being good at something, and yes that something may be kissing the right ass. Everyone in the group has the opportunity and this is natural. No company I have ever worked with chose leaders randomly. Sometimes bad leaders emerg, this even happens in in nature and some animal packs die out because of this. In general (not a hard and fast rule) if your leader is failing you, then you are somehow failing them. Make your manager look good and in most cases they will leave you alone and let you do your work. make your manager look bad and be prepaired to be micromanaged.
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Whether dealing with career Congress critters or with petty ass kissers at the job, the result is the same: it's a popularity contest, not a meritocracy. As such, I really don't care whether the company hierarchy is based upon old boys' network motivated management decisions or by a popularity contest among the proles in the department; workplace hierarchy is completely flawed and totally biased regardless.
Software is not supposed to be about how to work around a useability issue. - Ken Barber
Wow...I think that's the first time I've ever seen a GeoE referenced in a main page /. article...
Once upon another tyranny, some fella complained to the "glorious leader" that his party local was grieviously mismanaged, etc. and that he himself and his guys would be so much better, more efficient, more daring, more really Loyal, and so on, and most of the boys supported him (the "plaintiff"?), but those guys were *real* klutzes... etc.
The "fearless leader" ignored him, at first. When the fellow got someone within his earshot to petition the "F.L." he replied : "If he's really that good, and has that much support he should already have *taken* command of the local." (Ol' "F.L." was quite the "Darwinist", you see - a real Lead, Follow or Get Out Of The Way, guy).
This sounds like a Digital version of the same situation. Doesn't it ?
From jousts in corrals to, er, well, pretty much the same. Oh well...
OK, so for the record, after taking a bow for the very nice comments a couple of people made about my role in the Eureka community initiative at Schlumberger, I need to say that the bosses were not infuriated by the Dilbert cartoon. When I showed the draft presentation to some people, they were concerned that it might be seen in a negative light. Of course, this just encouraged me to persist (you might as well have waved a red flag in front of a bull to tell it to stop). But I never, ever got any flak for using that drawing to symbolize the knowledge workers and their bosses.
In addition, the cartoon had Alice in it, and the lady who succeeded Henry Edmundson at the head of the community effort, Susan Rosenbaum, has an uncanny resemblance to Alice on a humid day (she has long curly hair). This part usually got the most laughs, primarily from her.
Susan certainly deserves a lot of the credit for the communities, which she took over from Henry. My co-leaders over the years added a lot of new ideas and are doing great (I stepped down last year, but I still try to help them). And the management of Schlumberger has been 150% supportive.
But I have worked in other, less hierarchical organizations (read: "leaderless") and I will tell you that they worked better; we got more done, better, in less time, on similar tasks.
Do you think that there might be other tasks in other industries that might benefit more from a hierarchical structure, or do you believe that your positive experiences in "leaderless" organizations necessarily translate to all other tasks in all other industries?
I don't make the rules. I just make fun of them.
My father worked for this company (he was a diesel mechanic). They have been doing all sorts of innovative stuff for decades. They are also a very diverse company. My father mostly worked for the oil drilling/exploration side of the company, but they also do electronics. They are trying to puch smartcards (like a credit card with a chip that is a replacement for notes and coins) in China (which is a facinating idea - I mean imagine the cost of producing currency for that many people!).
I am not sure of the reliability of my source on the following information, but I had heard that some of the founders of Intel either worked for Schlumberger or for one of the companies that they aquired (looks like they dropped the ball on that one!).