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Communications Infrastructure No Match for Katrina

jfourier writes "In this age of cheap commoditized consumer electronics and advanced mobile technology, why can't all the people of a city make contact during an emergency? Cell phone circuits filled up during 9/11 attacks and in the wake of hurricane Katrina very few victims can make contact with their families, despite the fact that they have all those mobile phones. The Red Cross is looking to deploy satellite equipment to restore communications in affected areas." From the article: "Katrina made landfall in Louisiana early this morning with sustained winds of 145 mph, but veered just enough to the east to spare New Orleans a direct blow. Even so, flooding, power outages and heavy damage to structures were reported throughout the region. The Red Cross tomorrow expects to begin deploying a host of systems it will need, including satellite telephones, portable satellite dishes, specially equipped communications trucks, high- and low-band radio systems, and generator-powered wireless computer networks, said Jason Wiltrout, a Red Cross network engineer. "

23 of 483 comments (clear)

  1. Ham Radio by Spetiam · · Score: 4, Insightful

    Do I even need to say it?

    Ever since the midwest blackout I've been meaning to get an operator's license... for 2m if nothing else.

    1. Re:Ham Radio by wowbagger · · Score: 4, Informative

      Well, then do it - the test for No Code Tech is not very hard, and then you can start getting practice operating, and start studying for the Extra when the FCC removes the 5 words per minute Morse requirement (any day now).

      Go to http://www.arrl.org/ - download the question pools (they are about to change - so get the correct ones), go by a shi^H^H^HRadio Shack and get the Tech, General, and Extra study guides, and spend a few minutes a night studying.

      The ARRL should have a list of testing sessions and locations - failing that, let me know where you are and I'll see what I can find out.

    2. Re:Ham Radio by YrWrstNtmr · · Score: 4, Interesting
      I just heard a short piece on NPR about this:

      An 85 yr old woman was trapped on a rooftop. She somehow managed to get a cellphone call out to someone in Tulsa, OK. From there, the Red Cross took it, and asked for HAM assistance. From there, the message was relayed by ham ops to Idaho, then to Utah, then to [somewhere else], then down to the Coast Guard in Mobile, AL.

      She was rescued.

    3. Re:Ham Radio by MightyMartian · · Score: 5, Insightful
      Let me point out that this is one of those times when battery operated amateur radio provides one of the best ways to get messages in and out of an affected area. In fact, this story at the ARRL has some information on how hams are helping in the recovery effort.

      It's too bad that so many will be willing to sacrifice HAM so that some miserable little power company can fill the skies with RF noise just so they can get an Internet feed. Hopefully the odd disaster will remind people that there are better ways to get the Internet, and that HAM operators serve in an invaluable service in times of crisis, and that BPL is nothing more than a shameless money grab.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    4. Re:Ham Radio by BenFranske · · Score: 4, Insightful

      Before someone points out that the power is out so the point is moot let me say that the power is out in this area but these RF communications are going out to receiveing stations where the power is NOT out and where interference would be a problem. Hams are generally supportive of new technologies such as BPL and would no doubt enjoy seeing it work out but the providers need to show a way to do it without creating interference on existing communications channels.

    5. Re:Ham Radio by Mister+Transistor · · Score: 4, Interesting

      Umm... That's not quite true. It is a commonly held misconception that in an emergency anything goes. However, in the real world it doesn't quite work that way... In case of emegency, you can transmit anywhere you wish, but you had better be prepared to answer for and justify your actions.

      You CAN still be held liable for the consequences of your actions after the fact. There were a couple of similar cases I read about where a guy out hiking got lost in the mountains and there was no cell service or any ham station reachable, and he used his modified radio to call into the local police repeater to report his emergency. Clearly he would have died if he had not been rescued, yet he was still fined and had his equipment confiscated because of his actions.

      In short, if you are faced with the decision of losing your Ham license or dying, you'll take the former, but as I said you will most likely have to pay the piper later.

      BTW - Yes, IAAH (I Am a Ham) and I'm the statewide repeater frequency coordinator for one of the largest metro areas in the USA, so I speak with some authority here.

      --
      -- You are in a maze of little, twisty passages, all different... --
  2. Red Cross Donations by learn+fast · · Score: 4, Informative
  3. Communications Failed! by geomon · · Score: 4, Insightful

    Beat out messages on drums!

    Of course the system failed. The cities have flooded, there is no power in much of the area, and a good number of towers and other infrastructure has been damaged.

    The winds reached 140+ miles per hour. The uplands received 5+ inches of rain in 24 hours.

    --
    "Rocky Rococo, at your cervix!"
  4. Ham Radio by BenFranske · · Score: 5, Informative

    Let me point out that this is one of those times when battery operated amateur radio provides one of the best ways to get messages in and out of an affected area. In fact, this story at the ARRL has some information on how hams are helping in the recovery effort.

  5. Cellular blimps by gothzilla · · Score: 4, Interesting

    I remember a story some time ago about a plan to deploy blimps for cell and wi-fi service. I wonder if that plan might be viable now? They could fly away for the storm then fly back shortly afterwards.

    1. Re:Cellular blimps by dgatwood · · Score: 4, Interesting
      Here's what I don't get. Amtrak runs trains up and down from Chicago to New Orleans on a daily basis, and also to someplace in New York. Do you really mean to tell me that they couldn't have gotten every one of those tourists out of New Orleans and surrounding areas? Even if they only have two trains to do it, you fill them, go an hour inland, dump everybody, run back, repeat.

      No, what we have here is a bunch of companies that could have helped but chose to sit on their asses. Two choice quotes from comments at http://blogs.chron.com/sciguy/archives/2005/08/kat rina_a_terri.html:

      Amtrak crapped out on us - closing up shop and shooing all their paying passengers out of the building - telling all passengers who were/are in New Orleans to transfer to other trains that we have to fend for ourselves. No emergency assistance - no emergency transportation to catch other trains or (at least) get us out of town - no emergency assistance to get us a place to stay.
      ...but the thing that really ticks me off is that amtrak closed up shop and activated a law loophole that would prevent the louisiana [sic] goverment from useing [sic] there trains to evacuate innocent people from louisiana [sic] especially new orleans [sic]. and just when you thought amtrak [sic] couldn't sink any lower.
      Personally, I'd like to see the heads of Amtrak and other companies that could have helped but didn't brought up on charges of aiding and abetting involuntary manslaughter.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  6. One for the "This is an outrage!" crowd... by jav1231 · · Score: 4, Insightful

    WTF do people expect? Millions of people displaced and each having at least one relative and likely several in other parts of the world trying to reach them. This is to be expected. Why should a network outage and phone difficulties be news in such a catastrophy?

  7. Round up of New Orleans News Sources by Cr0w+T.+Trollbot · · Score: 4, Informative

    -Crow T. Trollbot

  8. I've got a friend by the_skywise · · Score: 4, Interesting

    who's evacuated out of state and has a cell phone with long distance service, but people are having problems calling TO him. Presumably because the call is still trying to get to New Orleans to figure out where to forward his phone call.

  9. No! Technology has saved lives.... by geddes · · Score: 4, Insightful

    Technology can certainly help us in times of need. The Mayor of New Orleans was able to order an evacuation, through the great telecommunication and media infrastructures that we have, people were able to be warned, which probably saved thousands of lives. I say this, because when natural disasters like this hit third world countries, there are many, many, many more deaths. So our communications infrastructure and other technologies DO HELP. Of course, we have had television and radio and the like for a while, an evacuation and warning like this would have been possible probably even 40 years ago. This catagory of technology would also include things like interstate highways, helicopters, boats, and the like, which help rescue operations get where they are needed. Another development we have that helps is a highly organized and functional government. George Bush can immediately grant disaster funding to these states and the rescue operations get moving. Without government direction and organization, it would take whatever volunteer goodwill organizations that go down there a lot longer to coordinate their efforts, and would be much less effective. It is true that the cell phones stop working when the power is cut to the tower, but the same is true for regular phones. But, the amazing thing is, to restore phone service we can fly a couple satellites, which is a lot easier than waiting for the water to recede and rebuild all the phone lines. So technology is helping in this case as well. A disaster like this does show us how powerful nature is, and that sometimes there is nothing we can do to stop a disaster, but we can do our best to minimize the tragedy.

  10. Money to be made here by MooseTick · · Score: 5, Interesting

    It seems like Verizon, Sprint or someone could make a boatload of money from opportunities like this. They could have a few mobile cell towers that run from generators. When a tornado, hurricane, wind storms, or whatever hit, they truck those towers in as temporary replacements. The local government will appreciate it. The local cell phone users will appreciate it. The people not on their plan will make them a bundle in roaming fees!

    They could store them centrally inthe country. Since they usually have a large warning, they could get them nearby the pending storm. Right after the storm clears, instant tower.

    3. Profit

    1. Re:Money to be made here by pg110404 · · Score: 5, Funny

      This is probably in bad taste, but why did I have an image of that "can you hear me now?" guy in a rowboat going down the streets of new orleans?

  11. Simple by Have+Blue · · Score: 4, Informative

    The networks are not designed for theoretical maximum capacity, they are designed for average peak observed capacity. If there are 1 million cell phones in use and only 10-20% of them are actively transmitting at a time during normal use, why shell out for 5 times as much infrastructure as is needed to support that level of use? A catastrophe like Katrina or 9/11 only happens once every few years; the rest of the time the excess capacity would only be draining resources - not just from the corporate bottom line, but from maintaining the 10-20% of the equipment that's actually used by subscribers.

  12. Re:Windy by AlexisMachine · · Score: 4, Informative

    Wind no, rain yes.

    Ku Band singals are in the microwave range of EM frequencies, so are vulnerable to rain fade (which is ironic since many Meteorologists get their data this way).

    C-Band isn't as bad.

  13. /. has been watching too much mass media by thesandbender · · Score: 4, Informative

    Wind does not affect satellite signals. It effects the dishes. Rain does attenuate the signal however. Regardless, the storm will have blown over by the time the Red Cross gets the equipment setup. All and all this was not a well thought out post: 1. Capacity : Yes, the cell companies could build out the capacity to support everyone calling at once but you don't want to foot the bill. Every once in a while you need to speed to pass some one, you don't buy a porsche do you? Why? Because most of us justify it, much less afford it. 2. Robustness : Lets see if you house stands up to 20 feet of water and 145 mph winds. I'm certain it won't... why not... because you don't want to pay for it. Cell phones are not a public service, they are a commodity and are priced and scaled accordingly. I'm sure the cell phone companies would be more than happy to accomodate you if you'll sign the 10 year $250/month service contract.

  14. A Huge Aerial Shot of Hurricane Katrina... by antdude · · Score: 4, Interesting

    Big shot. It is 6200x8000 pixels and 8.4 MB big. Amazing how clear and big we can get with today's satellites.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  15. Re:A Rather Prescient Article by xlv · · Score: 4, Funny
    but one has to ask oneself, isn't it cheaper to relocate the city and say "Wow, those bloody Frenchmen were pretty goddamn stupid."

    Well maybe the French weren't that stupid after all: they did manage to relocate while unloading Louisiana onto the US...

  16. SMS by Anonymous Coward · · Score: 4, Insightful

    Instead of trying to retain full voice, wouldn't it be better to just limit none essential mobiles to text? Then the system could survive on far fewer base stations, but retain some communications for all. You can surely get many more text messages through the network than voice.