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Birth of the Pilot PDA

Sabah Arif writes "Braeburn has published an in depth history of how Palm Computing transformed itself from a software company that published software for the Zoomer and Newton, into a hardware company with the wildly successful Pilot in 1996."

48 comments

  1. Broken, or just Advertising? by TheRaven64 · · Score: 3, Funny

    I saw this story a few minutes ago, but when I clicked on it I was told I couldn't read it because I was not a subscriber. Is Slashdot broken again, or is this part of some kind of subtle subscriber advertising scheme?

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    1. Re:Broken, or just Advertising? by mhearne · · Score: 1

      I'm not sure, because I've been a subscriber for a long time, and I can't test it.

      I think a lot of sites have become subscriber sites not for advertising purposes, but to protect their pages from defacement, to keep out trolls, and to prevent DoS attacks.

      Anyhow, except for the banner at the top of the page, I have only noticed content-related advertising, which is actually useful. When they start running p*nis enlargement ads, then I'll have something to complain about.

      Michael

  2. Linux vs Palm by Anonymous Coward · · Score: 1, Funny

    I work as a consultant for several fortune 500 companies, and I think
    I can shed a little light on the climate of the open source community
    at the moment. I believe that part of the reason that open source
    based startups are failing left and right is not an issue of marketing
    as it's commonly believed but more of an issue of the underlying
    technology.

    I know that that's a strong statement to make, but I have evidence to
    back it up! At one of the major corps(5000+ employees) that I consult
    for, we wanted to integrate the shareware version of Linux into our
    server pool. The allure of not having to pay any restrictive licensing
    fees was too great to ignore. I reccomended the installation of
    several boxes running the new 2.4.9 kernel, and my hopes were high
    that it would perform up to snuff with the Windows 2k boxes which
    were(and still are!) doing an AMAZING job at their respective tasks of
    serving HTTP requests, DNS, and fileserving.

    I consider myself to be very technically inclined having programmed in
    VB for the last 8 years doing kernel level programming. I don't
    believe in C programming because contrary to popular belief, VB can go
    just as low level as C and the newest VB compiler generates code
    that's every bit as fast. I took it upon myself to configure the
    system from scratch and even used an optimised version of gcc 3.1 to
    increase the execution speed of the binaries. I integrated the 3
    machines I had configured into the server pool, and I'd have to say
    the results were less than impressive... We all know that linux isn't
    even close to being ready for the desktop, but I had heard that it was
    supposed to perform decently as a "server" based operating system. The
    3 machines all went into swap immediately, and it was obvious that
    they weren't going to be able to handle the load in this "enterprise"
    environment. After running for less than 24 hours, 2 of them had
    experienced kernel panics caused by Bind and Apache crashing! Granted,
    Apache is a volunteer based project written by weekend hackers in
    their spare time while Microsft's IIS has an actual professional full
    fledged development team devoted to it. Not to mention the fact that
    the Linux kernel itself lacks any support for any type of journaled
    filesystem, memory protection, SMP support, etc, but I thought that
    since Linux is based on such "old" technology that it would run with
    some level of stability. After several days of this type of behaviour,
    we decided to reinstall windows 2k on the boxes to make sure it wasn't
    a hardware problem that was causing things to go wrong. The machines
    instantly shaped up and were seamlessly reintegrated into the server
    pool with just one Win2K machine doing more work than all 3 of the
    Linux boxes.

    Needless to say, I won't be reccomending Linux/FSF to anymore of my
    clients. I'm dissappointed that they won't be able to leverege the
    free cost of Linux to their advantage, but in this case I suppose the
    old adage stands true that, "you get what you pay for." I would have
    also liked to have access to the source code of the applications that
    we're running on our mission critical systems; however, from the looks
    of it, the Microsoft "shared source" program seems to offer all of the
    same freedoms as the GPL.

    As things stand now, I can understand using Linux in academia to
    compile simple "Hello World" style programs and learn C programming,
    but I'm afraid that for anything more than a hobby OS, Windows
    98/NT/2K are your only choices.

    1. Re:Linux vs Palm by jtev · · Score: 1

      Wow, 2 machines kernel panicked in 2 days, how the fuck did you manage that. The only times I've had kernel panics have been due to flaky hardware, eg IRQ conflicts, or actual burned out components. I've had Bind and Apache both crash on my machines and never once has it caused a kernel panic. I call bullshit.

      --
      That which is done from love exists beyond good and evil
    2. Re:Linux vs Palm by smellystudent · · Score: 1

      That's a bullshit rant that gets posted every so often. Google for a random phrase from the middle of the post and see what turns up.

      --
      Predictive text is shiv!
    3. Re:Linux vs Palm by jtev · · Score: 1

      Ahh I see silly me I've been away for a while

      --
      That which is done from love exists beyond good and evil
  3. Braeburn? by rossdee · · Score: 0, Offtopic

    AFAIK Braeburn is a type of apple (the fruit not the computer) variety #4103 We grow a lot of them in New Zealand.

    But this story doesnt seem to be anything to do with either apples (fruit of computer) and is not exactly news.

    1. Re:Braeburn? by moonbender · · Score: 1

      Yes, Braeburn are great apples. It's also Scots for something like hill (brea) + stream (burn), if I recall correctly.

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      Switch back to Slashdot's D1 system.
  4. demise by gcnaddict · · Score: 1

    Now that Palm has seen success with its product, we see Microsoft taking the field over, as it tries to do with every field with a high success rate.

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    1. Re:demise by TrekCycling · · Score: 4, Insightful

      The reason for this is because the companies producing Pocket PC hardware are producing superior hardware. I'll grant you that Pocket PC may not be the most elegant OS for a PDA. I prefer Palm in this regard. But I own a Pocket PC, even though I use Linux and thus have to install all my software via Windows running over VMWare, precisely because the Pocket PCs are better devices, IMHO. I don't know what's happened lately, but Palm, in my opinion again, has gone downhill with regards to their hardware. The screens are often hard on the eyes. Or they often develop in a few months this problem where the screen buzzes or makes a high-pitched whine. I just find they're not making quality products, currently. And all the other players (Sony, Handspring, etc.) were either bought out or don't make Palms any longer.

      It's sad to see, but I think it's important to recognize that Microsoft is "winning" in this case because Palm is doing a really poor job.

    2. Re:demise by Anonymous Coward · · Score: 0

      I don't think Microsoft is taking over, it's just that Palm - to be honest - have stagnated, both in hardware and software designs.

      I started off with a Pilot back in 1997 and have owned one until October last year when I bought a Fujitsu Loox 720 Pocket PC. I would've bought a palm but to be honest, any additional features they've added since the Pro I bought 8 years ago just feel bolted on and not integrated into the product. It's almost as though their obsession with keeping it simple is holding them back.

      Either way, the Pocket PC is about to go the same way now after only one year, the reason being that my phone now holds all the info I need to view on it, my schedule, my contacts etc. While I've downsized my 'mobile solution', I can't but help think there's still a niche for palm-sized devices, although I'd like to see the return of clamshell style devices with real keyboards a-la Psion Series 5.

    3. Re:demise by TrekCycling · · Score: 1

      Me too. I had a Jornada 720 for a while. An HPC. It was *this* close, but just way too big and far too "Windows-centric", i.e. Start Menu, etc.

      My wife, on the other hand, had a Diamond Mako (Psion Revo rebadged) and that frickin thing rocked. It was very elegant in terms of design and use. The problem is it never took off, so there was never enough software. The main app (other than calendar and contacts) that I use on my Pocket PC is this really good calorie tracking software. Something I probably wouldn't be able to find a comparable equivalnet of on the Psion, even if they still existed in their old form.

      It's sad, though, because I think they made superior products, both OS-wise and in terms of hardware.

  5. As a record store owner... by Anonymous Coward · · Score: 0, Funny

    My business faces ruin. CD sales have dropped through the floor. People aren't buying half as many CDs as they did just a year ago. Revenue is down and costs are up. My store has survived for years, but I now face the prospect of bankruptcy. Every day I ask myself why this is happening.

    I bought the store about 12 years ago. It was one of those boutique record stores that sell obscure, independent releases that no-one listens to, not even the people that buy them. I decided that to grow the business I'd need to aim for a different demographic, the family market. My store specialised in family music - stuff that the whole family could listen to. I don't sell sick stuff like Marilyn Manson or cop-killer rap, and I'm proud to have one of the most extensive Christian rock sections that I know of.

    The business strategy worked. People flocked to my store, knowing that they (and their children) could safely purchase records without profanity or violent lyrics. Over the years I expanded the business and took on more clean-cut and friendly employees. It took hard work and long hours but I had achieved my dream - owning a profitable business that I had built with my own hands, from the ground up. But now, this dream is turning into a nightmare.

    Every day, fewer and fewer customers enter my store to buy fewer and fewer CDs. Why is no one buying CDs? Are people not interested in music? Do people prefer to watch TV, see films, read books? I don't know. But there is one, inescapable truth - Internet piracy is mostly to blame. The statistics speak for themselves - one in three discs world wide is a pirate. On The Internet, you can find and download hundreds of dollars worth of music in just minutes. It has the potential to destroy the music industry, from artists, to record companies to stores like my own. Before you point to the supposed "economic downturn", I'll note that the book store just across from my store is doing great business. Unlike CDs, it's harder to copy books over The Internet.

    A week ago, an unpleasant experience with pirates gave me an idea. In my store, I overheard a teenage patron talking to his friend.

    "Dude, I'm going to put this CD on the Internet right away."

    "Yeah, dude, that's really lete [sic], you'll get lots of respect."

    I was fuming. So they were out to destroy the record industry from right under my nose? Fat chance. When they came to the counter to make their purchase, I grabbed the little shit by his shirt. "So...you're going to copy this to your friends over The Internet, punk?" I asked him in my best Clint Eastwood/Dirty Harry voice.

    "Uh y-yeh." He mumbled, shocked.

    "That's it. What's your name? You're blacklisted. Now take yourself and your little bitch friend out of my store - and don't come back." I barked. Cravenly, they complied and scampered off.

    So that's my idea - a national blacklist of pirates. If somebody cannot obey the basic rules of society, then they should be excluded from society. If pirates want to steal from the music industry, then the music industry should exclude them. It's that simple. One strike, and you're out - no reputable record store will allow you to buy another CD. If the pirates can't buy the CDS to begin with, then they won't be able to copy them over The Internet, will they? It's no different to doctors blacklisting drug dealers from buying prescription medicine.

    I have just written a letter to the RIAA outlining my proposal. Suing pirates one by one isn't going far enough. Not to mention pirates use the fact that they're being sued to unfairly portray themselves as victims. A national register of pirates would make the problem far easier to deal with. People would be encouraged to give the names of suspected pirates to a hotline, similar to TIPS. Once we know the size of the problem, the police and other law enforcement agencies will be forced to take piracy seriously. They have fought the War on Drugs with skill, so why not the War on Piracy?

    This evening, my daughters asked me. "Wh

    1. Re:As a record store owner... by smchris · · Score: 0, Offtopic

      I believe the last time this was posted verbatim, we had decided it was astroturf from the RIAA.

    2. Re:As a record store owner... by Anonymous Coward · · Score: 0

      Dumbest post I've ever read in my life. "Family" music. what is it, Jim Neighbors or some bullshit like that? Your business is tanking because you don't know what the hell you're doing, granny.

  6. I got 9 years out of my PalmPilot Pro by MichaelSmith · · Score: 4, Interesting

    ...and this is the first time I have read TFA all the way through.

    A couple of months ago I finally retired the second of my 1996 vintage PalmPilots, and replaced it with a Zire 31.

    In the nine years since I shelled out my $500 aud I found one or two bugs in the os and bundled applications. I used it practically every day for all those years. Based on that record the Palm is the most bug free application I have used, by at least an order of magnitude.

    The Zire has better hardware. The digitiser doesn't go out of calibration at all (so far) it has better hardware and somewhat better software, but it is not nine years better.

    The original Palm deserved to succeed because it was well engineered. Before I had the palm I mucked around with a little casio organiser. It cost be $70 or so. I lost the data a few times and gave up.

    The palm was a great example of how sometimes you have to go up in the market to create a product worth buying. I mean from the 70 buck casio to the 500 buck palm. I paid the extra money because it was worth it.

    Okay, back to OnboardC.

    1. Re:I got 9 years out of my PalmPilot Pro by LaTechTech · · Score: 2, Informative

      My palm pilot professional still works (back light and all). Five years back I thought it had met its demise. The screen turned mostly black. The reset button did not fix it. I put it on a shelf thinking maybe it could be fixed. Three years later I took it off the shelf, turned it on, and saw the same black screen. I decided to pull and reseat the memory. That did the trick.

      --
      I want my! I want my! I want my Eee PC!
    2. Re:I got 9 years out of my PalmPilot Pro by AndroidCat · · Score: 2, Informative

      I bought a refurbished Palm IIIe a few months ago for $25 CDN. It does the basic functions fine. I wouldn't mind rechargable batteries, better resolution, colour, USB/Blue Tooth sync, SD/MMC memory cards, etc, etc, but no way am I upgrading until I've driven this one to its ($25) limits.

      --
      One line blog. I hear that they're called Twitters now.
  7. Palms issues by walshy007 · · Score: 5, Informative

    Part of palms problem in my opinion is the fact that their devkit still only caters to the 68k, now that we see palms using 200mhz (lowest end) to upwards of 400mhz ARM processors, were still forced to use 68k code and let their emulation environment handle it (you can write really tiny portions of arm code though, but still limiting the size to like 4kb isn't nice) I think they should have done what apple did, when the arch changes, drop all support on the new arch of the old programs, sure in the early stages backwards compatibility was heavenly. Now however it's just plain silly forcing everyone to code for the old arch, also they need some form of audio chip in their device, playing pcm sound is handled through the cpu (drains battery immensely) and I can barely get 4 hours playback out of it. also their filesystem which goes by the principle "nothings a file" was apt back in the original palm days, but nowadays is just plain annoying. These are just some of my gripes with the system. why i think we don't see more serious programs for the new devices.

    1. Re:Palms issues by mcbridematt · · Score: 1

      OS 6/Cobalt and PalmOS Linux have a native ARM API.

      No one wants to release a device based on them though.

      I hear rumors of new hardware running f'ing GARNET. (5.4). Erm, isn't that 5 year old tech? I've lost count of how long Cobalt has been in the hands of licencees but I believe its getting close to two years now. (I'm guessing they have all chickened out on adding the necessary RAM to handle it)

      Mind you, the upside of keeping 68k is that Palm and others are still making money out of organizers sold years ago. Most people appreciate it.

      Goddammit, someone release a mass production Cobalt device already. PalmOS/Linux may still be coming but thats more transparent to most developers and users being a kernel swap of Cobalt [apparently]

    2. Re:Palms issues by walshy007 · · Score: 1

      yes I know of cobalt etc. problem being Palm has confirmed after Cobalt they will most likely run some form of linux... who wants to develop for a system that will only have one half-supported generation? not me. Palm os 5 has so many devices out for it it's the norm. Guess thats what the hardware manufacturers think too.

      original point was ever since after palm os 4.0 palm have been screwing devs around. It used to be such a friendly platform.

      random note: the reason I haven't tried putting linux on my arm palm is that linux is coming anyway, also I couldn't be assed to program an on-screen keyboard for it :D

  8. tandy = radio shack by treebeard77 · · Score: 4, Funny

    I'm surprised there is no mention of radio shack. Tandy was a leather/crafts store until it became one with radio shack ( I forget who bought who ). I always thought it was amusing that the half I used to buy moccasin kits from was the brand name used for the computers

  9. My Palm Rules by Crixus · · Score: 2, Interesting

    Last year around this time my Palm III died and I had to break down and get a Zire 31. I noticed someone else said something similar...

    I find my Palm to be a very valuable piece of tech to have. In my line of work I make a LOT contacts and need a conveniant place to organize them. I must admit that this is 99% of what I use my Palm for.

    I keep work related notes in it, and have also found it to be a useful tool to help me remember family and friend's birthdays. I'm really bad when it comes to remembering names.

    Plus it can run cool little other apps like the Enigma Machine emulator that I fool around with. :-)

    --
    Ignore Alien Orders
    1. Re:My Palm Rules by TrekCycling · · Score: 1

      My wife loves her Zire 31 as well. And God bless those who do, because the screen on the Zire 31 gives me a headache. It's far too blurry and garish for me.

  10. Unfortunately.... by smchris · · Score: 3, Informative

    transformed itself from a software company that published software for the Zoomer and Newton, into a hardware company with the wildly successful Pilot in 1996."

    The hardware was crap. That has been my business motto about Palm: "A fine concept made flesh in cheap crap."

    I believe mine said made in Mexico. It was one of the ones that would drain a charge in four days. Unfortunately, while I usually let stuff lie around, my wife convinced me to toss it before the class action suit's resolution was announced the other month.

    Now her's is showing the same sympthoms.

  11. curves vs corners by magarity · · Score: 3, Funny

    Hawkins quickly nixed the idea, reasoning that curves never saved space
     
    If the thing was circular then it would have the *most* interior space per unit of side material. But a round PDA would be kinda funky to hold and operate...

  12. They missed the best part by sabre307 · · Score: 3, Funny

    They mentioned that Hawkins made a mock-up out of balsa wood, but they neglected to mention the funniest part of the story. He also made a wooden stylus, and would walk around tapping on the wood with the stylus and talking into it. It was his way of "testing" the design. Must have been funny as hell to see him walking around the streets outside his office doing that!!!!

    --
    My software never has bugs.
    It just develops random features.
  13. The standard Palm applications were okay by hattig · · Score: 3, Interesting

    But they weren't great.

    A bloody PDA should come with applications that were simply better than the ones that came with the Palm. I had a Palm IIIc, and I remember the limitations bugged me (poor notes and todo list applications, for example).

    The problem is that PalmOS and the applications got early-mover advantage in the market by having these limitations. The low-end Palms of today are basically price-reduced variants that run faster. However the high-end Palm hardware and software didn't advance at the same rate as the rest of the market, and Microsoft overtook them eventually with a product that had a vastly superior underlying system. Symbian is also mostly there as well, and my free-with-contract Motorola A1000 runs rings around the functionality of my old Palm IIIc. Hell, my iPod nano has a lot of the core PDA functionality that people need, although lacking input of course.

    Palm in around 2000-2003 should have realised that the current OS and software was a dead-end, and they should have started afresh with, for example, Linux as an underlying OS, and a Palm-like UI on top, without any of the limitations of the old OS, or the limitations that arose from migrating to ARM on the hardware side, but not the software side(!!). Then a legacy Palm emulation application should have been written and possibly integrated into the OS to minimise disruption during the migration period.

    Instead we got Palm OS 5.

    1. Re:The standard Palm applications were okay by dbmacg · · Score: 1

      The applications were good enough and could replace paper systems. The programs were easy to learn, and you could back everything up. Battery life was good, too. A Palm IIIe costs twenty bucks today. It is still useful with the addition an outliner (Arranger), metric conversion software, and e-readers like Plucker and Weasel reader. The Japanese folding keyoard is ten bucks (new), and works fine once paired with the proper program. The palm is a brilliant device, still.

    2. Re:The standard Palm applications were okay by hattig · · Score: 1

      The TV/DVD/etc remote control application for Palm is another good application. If Palm had put a bit of effort into releasing a smaller Palm III or 4 variant at $50 new ...

  14. they should have started afresh by exp(pi*sqrt(163)) · · Score: 1

    It was called Cobalt. We're still waiting to see a product with it. I really can't understand why.

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    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
    1. Re:they should have started afresh by hattig · · Score: 1

      Palm's probably overcharging to use it, giving no incentive for hardware makers to upgrade.

      That, or it is totally crap.

  15. US Robotics by Shanep · · Score: 1

    Wasn't the Palm Pilot first developed and sold by US Robotics, after it became owned by 3Com?

    Certainly the first Palm Pilots were branded US Robotics.

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    War crimes, torture, lies, illegal spying... Would someone give Bush a blowjob, already, so he can be impeached?
    1. Re:US Robotics by Sabah+Arif · · Score: 1

      US Robotics bought Palm and released the Pilot. Months later, USR was acquired by 3COM.

  16. When is the next major release? by mildness · · Score: 1
    No Troll, I'm wondering what the hell happened to the programmers after version 5?

    Bill

    --
    bamph
  17. hall of shame by Anonymous Coward · · Score: 0

    Stories like this deserve to be but into the hall of shame.
    Why doesn't /. have a section "Hall of Shame" (dual of the "Hall of Fame" section - most crapiest stories)?! It would be funny!

  18. Cool seeing Zoomer reference! by jbarr · · Score: 2, Interesting

    I cut my PDA teeth on a Zoomer. It was so cool at the time being able to have a write-on PDA. The availability of Graffiti really made it shine. And it was quite hackable. Lots of goodies and tools out there to hack GEOS and run DOS programs. I remember writing on one of the Zoomer mailing lists with some buddies about features we would have loved to see developed in PDA's. Lo and behold, within a year later, the Pilot 1000 surfaced, and had much of what we discussed. I'm certainly not saying we were influential in the Pilot's design, but it was great to see that we were thinking along the same lines as the Pilot 1000 developers!

    Later, I upgraded from the Zoomer to a US Robotics Pilot 1000, and was hooked ever since, later owning a Palm III, Palm Vx, Sony Clie SJ20, Sony Clie NX70V, Palm Tungsten T3, and currently, a Palm Tungsten C.

    But is was the Zoomer that got me hooked. In fact, I purchased two, and gave one to my wife. She just loved it. I really wish I hadn't sold them off years ago. Did anyone else just love the neat rubbery feel of the Zoomer's case? Something about it just made it pleasing to hold and use...

    --
    My mom always said, "Jim, you're 1 in a million." Given the current population, there are 7000 of me. God help us all!
    1. Re:Cool seeing Zoomer reference! by bryan_chow · · Score: 2, Interesting

      I was working at GeoWorks at the time, and I wrote Blackjack and Poker for the Zoomer (part of the Quick Shuffle Game Pack). Developing software for it, like that for any GEOS application at the time, was funky - you develop it on a Sun workstation connected to a PC. I never had access to a Zoomer during development. My programs were developed completely on the PC and they just ran on the Zoomer. And everything had to be written in assembly (although GeoWorks did manage to create a C development solution after a lot of delays, on which the spreadsheet was written in).

  19. equally interesting is newton development... by zonker · · Score: 0

    take a read here: http://www.msu.edu/~luckie/newtgal.htm.

    read especially about the handwriting recognition (yes there were problems in the earlier revisions), especially in the later models. the 2100 was damned impressive and there aren't any other recognition systems that worked quite like it since.

  20. Re:How to tell if you are a linux fanatic. by PunkOfLinux · · Score: 1

    You're right -- we can't admit most of that stuff -- because it's WRONG 8. You cannot admit that you are a masochist (otherwise why would someone spend hours playing with scripts, and recompiling programs that are available for Windows?) I don't have to compile programs most of the time. 11. You cannot admit that linux sucks when it comes for gaming/home entertainment or education. 1 word for you -- MythTV 20. You don't have DVD-RAM, DVD-R, DVD-RW support in your pathetic OS. Yes, there is. Really -- I've USED IT so fuck off. 17. You feel inferior deep inside but unable to admit it, you don't have a database as easy and powerful as Access. Since when was ACCESS powerful?

  21. Re:I thought Linus was supposed to be free? by PunkOfLinux · · Score: 0, Offtopic

    May I I congratulate your shitty grammar?

    Anyone who can't speak proper english cannot claim to be successful.