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Sony Doing An End Run Around Its Own DRM

glassgnost writes "According to a story at CNN, Sony has an odd response to complaints from fans who have discovered they cannot import their CD content to an iPod. Individuals who complain to Sony BMG about iPod incompatibility are being directed to a Web site that provides information on how to work around the technology. In short, some labels appear to have been instructing customers how to defeat DRM -- which, IIRC, is a violation of DMCA." From the article: "For now, the copy-protected discs work only with software and devices compatible with Microsoft Windows Media technology. Apple -- the dominant player in digital music -- has resisted appeals from the labels to license its FairPlay DRM for use on the copy-protected discs. The DRM initiatives are generating complaints from fans, many of whom own iPods. The message boards of artist fan sites and online retailers are filled with complaints from angry consumers who did not realize they were buying a copy-protected title until they tried to create music files on their home computers."

21 of 353 comments (clear)

  1. Blaming Apple by powerpuffgirls · · Score: 5, Insightful

    Interestingly SonyBMG is blaming Apple for the lack of support.

    I think this situation is bound to happen, when your right hand doesn't know what your left hand is doing.

    1. Re:Blaming Apple by Gizzmonic · · Score: 5, Insightful

      To be fair, Microsoft is at least willing to license the DRM. Apple refuses to do so.

      I guess we all just imaged that Motorola iTunes phone then?

      Apple is willing to license the DRM. Sony would rather use this incompatibility as a competitive advantage for its portable players over the iPod (Gee, we've never seen this strategy from Sony before have we?). Once again Sony fails to realize that you can't annoy your customers into buying their crap.

      --
      (-1, Raw and Uncut is the only way to read)
    2. Re:Blaming Apple by timmyf2371 · · Score: 4, Insightful
      But to be even fairer, Apple shouldn't have to.

      The customers should be able to purchase a CD unencumbered with DRM'd files - I don't have any problems converting real CDs to MP3 on either PC or Mac.

      --

      Backup not found: (A)bort (R)etry (P)anic
    3. Re:Blaming Apple by Anonymous+Brave+Guy · · Score: 3, Insightful
      If you believe that you should be able to easily move tracks from your protected CD

      Parse error on line 6: can't interpret "protected" applied to derivative of trademarked name "compact disc".

      There is no such thing. If it's copy-protected, it's not a CD. Simple as that, really.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    4. Re:Blaming Apple by GweeDo · · Score: 4, Insightful

      Use the Apple iPod/iTunes feedback form to tell Apple you THANK THEM for not support SonyBMG's copy protection. The more pissed off iPod owners the better. There are more and more of them everyday.

    5. Re:Blaming Apple by Eunuchswear · · Score: 4, Insightful


      In short, DRM is never going to work on general purpose computers. So just stop trying.


      You underestimate the power of the dark side of the farce.

      The DRM guys have, like you, realised that DRM is impossible on general purpose computers. Their solution is not to stop trying, it's to get rid of the general purpose computer.

      Welcome to "trusted computing". I.e. soon your computer will trust microsoft/apple/sony instead of you.
      --
      Watch this Heartland Institute video
  2. Best advice: Bring 'em back by randalx · · Score: 5, Insightful

    Instead of circumventing the copy protections, I hope most are simply returning their cd. Obviously they only care about their bottom line and not the trouble they put their "consumers" through. It's the only way they might get the message.

    1. Re:Best advice: Bring 'em back by ewhac · · Score: 4, Insightful
      Agreed. Return it as defective merchandise.

      Copy protection is a product defect. It is an artificially-introduced capacity for failure that would not exist if it wasn't there. Intentionally selling defective merchandise shouldn't be tolerated.

      Schwab

  3. Apple should do what?! by Karma_fucker_sucker · · Score: 3, Insightful
    From TFA: The company, which has sold more than 13 million copy-protected discs to date, is urging people who buy copy-protected titles to write to Apple and demand that the company license its FairPlay DRM for use with secure CDs.

    How about you ("The Company") give the technology to Apple so that you don't lose their users as customers. How would you like it if Apple published on their website that said "Don't buy your company's CDs, they are incompatible with our technology and refuse to change it." You see, in this case, Apple is driving the market. Either conform, or lose customers.

    --
    Evil people don't think they're evil. - George Lucas, Making of Ep III
  4. the death of music distribution by circletimessquare · · Score: 4, Insightful

    the internet is disruptive technology

    we don't NEED music conglomerates

    teenagers pick up guitars to impress chicks, not to become millionaires

    if in the future artisits don't become millionaires, do you really think people will stop making music? as if fame and women aren't incentive enough?

    and even then, in the future, bands will make their money the old fashion way: touring, stage appearances, and the ticketing that comes with that

    and the bootlegs, videos, of that appearance will be free, as well as their entire catalog

    so sell your stock in sony, and buy some ticketmaster stock

    because the internet has made the media cheap

    but there is still only one artist, and in meatspace, as opposed to cyberspace, the artist is a rare commodity, so you can still sell tickets

    who loses in this future world?

    nothing but the music distrubutors

    the fans, and the artists, win

    bye bye, dinosaurs

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  5. Are they trying to pull a fast one? by kizzbizz · · Score: 5, Insightful
    "Unfortunately, in order to directly and smoothly rip content into iTunes it requires the assistance of Apple. To date, Apple has not been willing to cooperate with our protection vendors to make ripping to iTunes and to the iPod a simple experience. If you believe that you should be able to easily move tracks from your protected CD to your iPod then we encourage you to use the following link to contact Apple directly and tell them so. http://www.apple.com/feedback/ipod.html"

    So, they are trying to convince me that the reason THEY are DRM-ing their CD's is because of Apple? Im sorry, but who do they expect will be convinced by this? We're not talking about Momma and Poppa Joe here who will be complining- this will be educated individuals from the internet generation. These people will easily be able to see right through this decieteful childsplay. This is a foolish act by Sony that makes them sound like even more of faceless evil megacorporation than they already do.

    1. Re:Are they trying to pull a fast one? by SlimFlem · · Score: 5, Insightful

      I'm so sick of all this blame-game bullshit being played by the music industry and I'm sick of all the crying and whining by the RIAA. This bullshit article tries to push the term "protected music" like it's doing something for you and making your life better but damn Apple for messing up my "protected music" experience. What the hell kind of shit is that? I don't want, need, or will never buy anyone's stupid ass "protected music". Please, it's all a bunch of shit. I don't miss wasting my hard earned money on cd's at all.

    2. Re:Are they trying to pull a fast one? by kizzbizz · · Score: 4, Insightful

      It isn't reading comprehension problem- it's deceptive wordplay. Apparently, DRM is not a necessity- they devoted an entire website to explain to users how to circumvent it. Logically, the ONLY other reason they would want to implement it is to make a statement to Apple- Let us license, or your users cannot listen to our CD's. Then, they create a FAQ explaining to users that it isn't their fault they wont let their CD's play on Itunes, but Apples. I'm not arguing that its Sony's fault for taking this course of action- its their CD's, they can do what they want. But to paint themselves out to be angels and Apple to be the wrongdoers, thats just scummy.

  6. Silly consumers, you should have downloaded that! by _xeno_ · · Score: 3, Insightful

    Silly consumers, you should know better than to actually pay for the product, since it'll just be broken! You should just go download the song illegally over the Internet, because that gives you a working copy that you can use as you see fit.

    So, essentially, with DRM, Sony has succeeded in making the pirated copies of the songs more valuable than the real copies. Brilliant strategy.

    DRM always seems to work like that. All it accomplishes is making the "official" versions that much worse. How many people here have wound up downloading the "NOCD" versions of games that you paid for, simply because either the nuisance of having to swap disks was keeping you from playing, or because the copy protection actually crashed? I can't remember which game (C&C Generals?), but I remember I couldn't actually play a game recently because it's copy protection scheme actually would crash.

    I can only hope that eventually the media companies will realize that all this DRM stuff is simply taking value away from their product, not adding anything to it. Apparently their solution to piracy is to make the pirated product more attractive than their own. Then they wonder why the strategy isn't working. Hmm...

    --
    You are in a maze of twisty little relative jumps, all alike.
  7. Re:Incorrect by jonbryce · · Score: 4, Insightful

    It isn't a DMCA violation if they own the copyright. They can give people permission to copy the music onto their ipod, and they can tell people how they would prefer them to do it.

  8. Re:Anyone actually get a response from Sony/BMG? by hosecoat · · Score: 4, Insightful

    The method is actually:

    Step 1: return the cd for your money.
    Step 2: download the mp3 with p2p.

    Note: Step 1 may be omitted in the future.

  9. Re:Text of the canned circumvention email by paulm · · Score: 5, Insightful

    Dear Customer,

        We are sorry that you are having problems driving the car we sold you without
    a steering wheel. An easier and more acceptable solution requires cooperation
    from the DOT to install tracks which your car can ride on and be guided to
    approved locations. To help speed this effort was ask that you contact your
    local DOT.

    Thank you for the opportunity to be of assistance.

    The Sony BMG Automotive Support Team

  10. Re:Text of the canned circumvention email by crimoid · · Score: 5, Insightful

    Dear Consumer,

            We are sorry that you are having problems driving the car we sold you without a steering wheel but you were a complete sucker for purchasing such a vehicle in the first place.
            We realize that you have a choice when purchasing automobiles and are happy that despite our products' defects you still choose to buy them. Your sheep-like loyalty is appreciated.

    The Sony BMG Automotive Support Team

  11. Millionaire artists by Infonaut · · Score: 3, Insightful
    teenagers pick up guitars to impress chicks, not to become millionaires

    But the artists who have become millionaires aren't exactly clamoring to change the system, are they? The power is in the hands of artists, but the small number of artists who have benefited by the current system are as a whole uninterested in changing it.

    The fact that you and I don't need media conglomerates doesn't mean that they'll disappear of their own accord. Until big-name artists start working for change, and legislation is passed to curb the music industry's excesses, the industry will use its considerable financial and political clout to resist change.

    The current music industry profit model is probably doomed, but the labels won't let it go away without a fight. They know they're middlemen, and they know that the Internet is particularly good at weeding out middlement. The problem is no matter how many times they get hit on the head with a cluestick, they still can't figure out a way to shift their profit model. Expect this fight to go on for quite some time before the music industry either is utterly destroyed or is forced to adapt to the new reality.

    --
    Read the EFF's Fair Use FAQ
  12. anyone else...? by AdmiralWeirdbeard · · Score: 3, Insightful

    Think that they might as well have said:

            "sorry, we're right smack-dab in the middle of one colosal pissing contest with apple right now.

              Unless you want to go out and further support us by buying our inferior digital music player, you should just piss off and do what you were going to do anyways: burn a copy of the cd, then use that copy with itunes to put it on your stupid ipod.

              sure, you'll have inferior audio quality, but fuck you for going with our competitor. you're just lucky we're not suing you for it."

    --
    Come read my stupid blagablog. Rants and Giggles
  13. they're not telling people how to circumvent it... by YesIAmAScript · · Score: 3, Insightful

    Read the canned response, it actually tells you to MAKE SURE YOU HAVE THE DRM INSTALLED FIRST. Then they want you to install WMP 9 or 10. In other words, they are encouraging you to install their DRM.

    They're not telling you how to circumvent it, they're telling you how to GET IT.

    If it said to disable autorun and then use iTunes to rip it, then it'd be telling you how to circumvent it.

    It's all a scam to get you into their circle of people already using their DRM system. By then it's too late.

    Return the disc as defective. If you pay money for DRMed content, then the music companies will try to sell you more DRMed content. Our only hope here is to return every disc that has protection and hope the retailers stop stocking it due to the hassle. Then the music publishers will be forced to release it without DRM in order to get it on the shelf.

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    http://lkml.org/lkml/2005/8/20/95