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Xbox 360 Very Unstable

fmwap writes "There have been several postings over at Xbox-scene complaining of crashing Xbox's on new games, with default settings on single player. Crashes on Xbox Live and on startup have been reported too, and Project Gotham Racing 3 crashes before finishing the first lap. Screenshots and Video are available showing the crash."

24 of 1,113 comments (clear)

  1. upgrades by tezbobobo · · Score: 5, Insightful

    Does anyone know if these things are upgradable? or what the process is? Microsoft has a history of being first to markwt with buggy software. In the past it has been a strategy which has worked for them. Still, I long for the days of cartridges. Just reminissing - please don't flame me. But do answer if you know about upgradability/

    1. Re:upgrades by SenFo · · Score: 4, Insightful

      I'm honestly not sure if it's upgradeable or not; but even if it is, you have to realize that it's definitely NOT the same kind of market.

      I guess after years of working with Microsoft operating systems and just assuming that Windows was part of the computer, many users have grown to accept crashing and the need to run periodic upgrades. However, in the "black box" market, people are much less forgiving of programming bugs that lead to crashes and are much less likely to upgrade to newer firmware versions.

      I work with embedded systems at my job and it's known by all programmers that our firmware needs to be as close to bug free as we can possibly get it. Think of a little "black box" that controls your printer (a print server), for example. How would you feel if you had to reset some idiot box a couple times a day for no reason? For everybody I've ever worked with, it's entirely unacceptable and it's an almost certainty that the IT managers would be replacing the box with another brand as soon as possible.

      I don't know about you, but it's bad enough for me --and most people-- when my computer crashes. I would be pretty upset, however, if my game console crashed after hours of game play to complete a mission.

  2. What is this? A tabloid? by pjh3000 · · Score: 5, Insightful

    So half a dozen out of the hundreds of thousands of new Xbox 360 owners are having problems. Why does Slashdot have to state "Xbox 360 Very Unstable"? I've had bad installs of Linux too. Would we see the headline on Slashdot "Linux Very Unstable" too?

    This is normal. With the massive number of parts in the Xbox 360, it's to be expected that some are defective on a few units. Microsoft will give them a replacement. Move along, nothing to see here.

  3. see....... by xao+gypsie · · Score: 4, Insightful

    This is why I never buy technology when it is first released on the market...

    --


    xao
    http://TheHillforum.hopto.org
  4. Re:I wish I had a dollar by Kazzahdrane · · Score: 4, Insightful

    You won't be getting a dollar from me then. If this is a big hardware problem I feel bad for the developers who had to work long hours to get their product ready for launch date.

  5. Look to the power my son by Groo+Wanderer · · Score: 4, Insightful

    http://www.theinquirer.net/?article=27893

    80 or 110W CPU (I have heard both ways), a GPU equivalent to the ~100W R520, a HD, RAM and a constantly spinning DVD in a box how big?

    And people wonder why they crash. Anyone who has one want to comment on how hot they get?

              -Charlie

  6. ... Re: MS Paying DEARLY by Bill+the+Bilby · · Score: 5, Insightful

    ... You know they won't. The problem with today's software (and combined hardware/software) manufacturers and vendors has nothing to do with the programmers themselves. Companies have simply responded to the paying public's demand for new toys with no wait. We want our toys NOW, not later. And buying trends for YEARS now have indicated that computer and computer program buyers are more then willing to purchase a program and then spend a significant amout of time patching and updating it- often right out of the box.

    Microsoft responded to this in the way that gained them the most extra profit- they rushed the system to market without (apparently enough) random batch testing or other beta testing. People (lots and lots of people) bought the systems. They are crashing. Microsoft will now start to release patches (probably over Live) that correct this bug or that. The paying public will accept this and install them. People who buy XBox 360s down the road will expect the patches to be installed before they buy the system- but they'll still expect to have to install more at some point.

    It's NOT the computer companies fault things have grown this way. They- like all companies- are a FOR-PROFIT venture, and will do whatever they think is the thing that will garner them the most profit. Period.

    Welcome to Capitalism, enjoy your stay.

    1. Re:... Re: MS Paying DEARLY by killtherat · · Score: 4, Insightful

      They are crashing. Microsoft will now start to release patches (probably over Live) that correct this bug or that. The paying public will accept this and install them. People who buy XBox 360s down the road will expect the patches to be installed before they buy the system- but they'll still expect to have to install more at some point.

      I'm curious how Microsoft plans to patch the systems without hard drives. Aside from updates to the BIOS, how can changes to the video games be saved?

    2. Re:... Re: MS Paying DEARLY by Generic+Guy · · Score: 4, Insightful

      Regardless of Microsoft's "plans", they will find that the consumer elecronics business is _not as easy to dominate as the arena of PC software. Their biggest competitor (Sony) is a veteran of consumer electronics and is having all sorts of financial problems -- ironically, people point to the Playstation division as Sony's sole saving grace. In fact, Microsoft is already finding out because J.Allard's original plan was for the Xbox1 to be turning at least a tiny profit by this point. Instead, they dumped a bunch of money into a new design and rushed it to market.

      If this Xbox360 crashing problem is widespread enough, these things are going to either be shunned by the market, or lose all their profit potential fixing them.

      --
      { - Generic Guy - }
  7. Re:I wish I had a dollar by garcia · · Score: 4, Insightful

    We whine when they delay and push back release dates of their OS over and over again but when they finally do come out with something "on time" (whatever that means) and it's not up to par we give them shit.

    So they can't win. Everyone knew that already but seriously it's not going to cost them anything.

    Consider their "limited release numbers" early adoption beta testing. They got them out there into the real world without having to give the units away and now they are getting the feedback they need to add to the new "revisions" that will still be out before the PS3.

    It's a good thing though, the *only* reason I could ever see purchasing an XBox with Live would be for racing online. Now that I can't do that I might as well wait for Gran Turismo 5 on the PS3 w/o network play ;)

  8. "Several posts" on a few boards = "very" unstable? by xbrownx · · Score: 4, Insightful

    Is that all it takes?

    I would hope people would take more of a wait and see approach to see how widespread the problem is.

  9. Re:What is this? A tabloid? by Phybersyk0 · · Score: 4, Insightful

    somebody mod the parent post up.
    At work we get large quantities of hard drives from various manufacturers and out of every batch we usually get 1 or 2 that just will not spin up, or have other errors prohibiting their use.

    Considering the condition of some of the boxes I've seen people carrying out of the stores, it's no wonder there isn't a few machines that have had parts wriggle free.

    They probably make sure the system boots to the dashboard and then send it on for packaging.

    I seriously doubt that ANY video game console company does burn-in testing for 24-hours before shipping the unit to market. The costs would be (more) astronomical.

  10. Misleading Headline by Anonymous Coward · · Score: 4, Insightful

    How can you call the XBOX 360 'very unstable', based purely on a couple of sporadic forum posts, by anonymous people with no real media credibility. While I'm certainly not saying they are fake, I am saying some people have an agenda. And frankly, it wouldn't surprise me if some "hyper-ultra anti MS zealots" that frequent this site would do such a thing purely for kicks and a lack of maturity, such is the nature of those with a religeous devotion to something. Also, who says these people havn't opened up the XBOX, had a fiddle, tried some modding etc...

    Furthermore, with the exponentially increasing complexity of electronic products these days, it's to be expected that there will be some software bugs that need ironing out. A console as complex as the XBOX 360, with advanced networking features and a system such as Live will of course have some bugs to iron out. Microsoft will replace faulty units, because they wish the XBOX 360 to succeed and public outcry wouldn't be to there advantage.

    Finally, When Slashdot posts an article about the XBOX 360 launch, with links to sites effectively praising the console as an excellent product, with respected sites such as [H]ardocp giving it the thumbs up, it's poor journalism to immediately follow up with an instability article with poor sources. Common sense tells me if the XBOX 360 was 'very unstable', sites such as [H]ardOCP and GameSpy who would be testing and evaluating it extensively would also have run into issues, yet I see no mention of this on their sites.

    Very unstable? Rubbish. Editors need to be more responsible and ensure articles have an appropriate headline.

  11. Heat by captaineo · · Score: 5, Insightful

    The graphics glitches in those screenshots look like what happens when a modern graphics card overheats. For some reason the contents of the video RAM tend to get corrupted (covered with checkerboard blocks or rainbow colors) right before the system halts altogether.

    I don't have an Xbox, but maybe you could try running it with the cover off or a fan blowing on it?

  12. Re:I wish I had a dollar by frdmfghtr · · Score: 5, Insightful

    We whine when they delay and push back release dates of their OS over and over again but when they finally do come out with something "on time" (whatever that means) and it's not up to par we give them shit.

    So they can't win. ...


    Ahh, but they can win...it's called proper project management.

    Delays can and do occur, but to be years off target is inexcusible. Rushing a product to market to meet the project deadline is also inexcusible. Microsoft has way too much experience in software development to not be able to estimate how long a project will take. When projects are chronically late by significant anounts of time, your means of estimating time to complete projects needs to be re-examined.

    Longhorn is estaimated to ship when, 2008 is it? This is several years behind schedule? (I don't know for certain.) Microsoft's project manager knew (or whould have known) what was going into the new OS and the developers should have been better prepared to provide a more reasonable estimate of the time needed to complete the project.

    Of course, the MS Marketing Dept. may be setting timelines and not the engineering/R&D department....no shock there.

    --
    Government's idea of a balanced budget: take money from the right pocket to balance...oh who am I kidding?
  13. Oh, They Can Win by Greyfox · · Score: 4, Insightful
    They could give us a correct estimate of how long it will take them to actually do the job correctly. Or better yet, not talk about their new product until it's actually out the door, which IBM had to do for a long time under their consent decree with the DOJ, since they used to regularly abuse their monopoly power in the mainframe market by claiming their new mainframe would have millions of new features that their competitors never even dreamed of and would be out in just one more year. So naturally everyone would hold off their IT purchasing for another year. Then IBM would push the release date back or release a product with far fewer features than they originally said they would. That was the original anti-competitive practise that IBM invented. Yes, Microsoft can't even be innovative in business process.

    Of course, they've also shown that they can win with their anti-competitive practises. Too bad there's not some sort of legal entity that will call them on it...

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  14. Re:Last minute change in the BIOS? by TrappedByMyself · · Score: 4, Insightful

    It sounds like either the dev kits weren't in sync with production units, or someone as MS decided to add a last minute DRM to the BIOS.

    It sounds like you're just making shit up.

    --

    Help me take back Slashdot. When did 'News for Nerds' become 'FUD and Conspiracy Theories for Extremist Nutjobs'?
  15. Re:I wish I had a dollar by Lisandro · · Score: 5, Insightful

    It does seem to be a hardware problem - they crash screen look glitchy instead of the "clean" screen you get when the crash is OS related. Reminds me of and overheated GPU.

        Now, i don't know if the headline is correct (the console is very unstable... but only for a bunch of people), but if true, it has the smell of a rushed product all over it. And i won't make any friends over this, but serves these people right. Yeah, you, the ones that couldn't wait a couple of months and pay 3x the price in order to buy a product before it has been properly reviewed. And i don't mean like Gamespot's "Oooh! It's the second coming of Christ"-kind of reviews.

        Paying upfront for promises is bad buisness. Don't buy into the hype. It's only a console.

  16. Re:Polls by Golias · · Score: 4, Insightful

    apparently team xbox started a poll. Very small sample but 15% of xbox 360's are freezing. It will be interesting to see what happens to the percentage as the sample grows.

    Dude, if I had an X-Box and it was working properly, why would I be answering polls on some "team X-Box" site??? I'd be spending every waking hour (outside of work) playing Call of Duty 2 or something.

    Frankly, I'm stunned that their number isn't far closer to 100%.

    The real number of X-Boxes with problems is something we won't know for a couple weeks yet. It could be everybody, it could be a handful of loudmouths (or Sony astroturfers) trying to turn their bad experience into the next big consumer "crisis", a la the iPod battery "issues." Let's not get ahead of ourselves. If they screwed up the launch, we'll have plenty of time for MS-bashing fun when the dust settles.

    --

    Information wants to be anthropomorphized.

  17. Unfair by Chuck+Chunder · · Score: 4, Insightful
    Slashdot just wanted to post this 'story' because they wanted to be able to laugh at MS and pretend the evil giant was on its knees because all Xbox 360s are defective. MS has it coming once in a while and deserves to be bashed but in this instance it's the MS-haters who sound like drooling fanboys.
    I think that's a tad unfair. It's a 'story' because the 360 is hyped right now and anything that happens surrounding it is news. We've had months of rumour, speculation and hype. It hardly makes sense to start pointing the finger at 'MS-haters' when a story starts emerging showing the 360 in an unflattering light. Any details will be news on launch day and people will pick up whatever little bits they have and run with a story. That's just a natural follow-on from a much hyped launch.
    --
    Boffoonery - downloadable Comedy Benefit for Bletchley Park
  18. What to Watch by Winterblink · · Score: 4, Insightful

    What we should be reporting on, what is MORE newsworthy than just the instability, is Microsoft's reaction to it. If and when they find the problem, will they replace defective units? It's usually at times like these that a company shows its true committment to its customers and product. As an example, when the iMac flat panel line first came out there were lots of customers complaining of fan noise, and Apple was quick to figure out what was causing it and send out replacement parts to affected users. My first Mac was an iMac with such a problem, and their reaction to the problem was entirely reassuring to someone who bought in on a 1.0 version of a product. I'm definitely going to be keeping an eye on the news of these issues to see what kind of support is there for people.

    --
    "I'm a leaf on the wind. Watch how I soar."
    -Hoban Washburn
  19. Re:And in todays news... by sl3xd · · Score: 4, Insightful

    Debugging is not the problem, the rush to market is to blame here, plain and simple.

    I recall the original X-Box having similar issues when it was launched. BFD; Microsoft isn't exactly alone in releasing first, fixing later. They're probably not even the worst at the game.

    At least with PC games, it's become par for the course that the game will be quite unstable until the 2nd or 3rd patch.

    Most people I know won't deploy a new verision of Windows until the 1st service pack.

    Welcome to the world of rushed releases of incredibly complex systems.

    Engineer says: "How does it work?"
    Manager says: "When will it work?"

    Manager usually wins, engineer doesn't get his questions answered, and as a result there are bugs.

    Leaving the customer to complain: "Why doesn't it work?"

    --
    -- Sometimes you have to turn the lights off in order to see.
  20. Re:How many of you have it on the carpet. by larien · · Score: 4, Insightful

    It's a games console... it's supposed to be in the living room. If the designers couldn't figure out that bit and left it with a flaw where it didn't work in a normal living room, they deserve to be shot.

  21. Re:Polls by iamhassi · · Score: 4, Insightful
    "Dude, if I had an X-Box and it was working properly, why would I be answering polls on some "team X-Box" site??? I'd be spending every waking hour (outside of work) playing Call of Duty 2 or something. Frankly, I'm stunned that their number isn't far closer to 100%."

    well, the real number is closer to 0.0001%, but apparently a few people did take a second to go on the forums to brag about their working xbox360 which is why it's only 85%. Think it's Cartman syndrome: got a cool new toy = gotta brag about it.

    The people who paid $300+ for a non-working xbox360 have nothing better to do than to bitch about it online so that's where the 15% came from.

    Just the fact that it's only 15% means there's very, very few people with broken xbox360s because when shit breaks the first thing the internet community does is bitch about it 24/7. If there was truly a lot of busted xbox360s out there then this number would be 100%.

    --
    my karma will be here long after I'm gone