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The 3 Billion Dollar Typo

Rand310 writes "Mizuho, the world's second largest bank based in Japan, with total assets of nearly the GDP of France (around 1.2 trillion USD) accidentally sold 610,000 shares, valued at $3.1 billion... for 1 yen each. A 27 billion yen loss would almost match Mizuho Securities' group net profit of 28.1 billion yen for the financial year ended in March, though... the incident would not threaten the brokerage's financial stability. FYI 1 yen is about .83 cents. Yesterday one share was selling at $5,065, today you could theoretically have bought 610,000 shares for $.0083 each. An expensive switch of variables."

76 of 398 comments (clear)

  1. Would be nice, but not really... by KingSkippus · · Score: 5, Informative

    No, the shares weren't actually sold for 1 yen each. From TFA:

    No buyer was actually able to pick up the phantom shares for 1 yen due to market rules designed to limit price fluctuations, but the shares may have gone as cheaply as 572,000 yen ($4,750) each, a more than 9 percent discount to the intended sale price.

    Selling the shares for 572,000 yen is where the 27 billion yen figure came from, not selling them for 1 yen.

    Also...

    ...you could theoretically have bought 610,000 shares for $.0083.

    Aside from the fact that you couldn't have theoretically bought the shares because of market safeguards already mentioned, that sentence is missing a very important word: 610,000 shares for $.0083 each.

    Still, it would have been one helluva holiday sale, wouldn't it?

    The other thing I thought was interesting was from the other article. It said:

    The accidental order was 42 times bigger than the number of issued shares, but a computer warning of the misplaced order was overlooked.

    How much yen do you want to bet that it's one of those stupid "Are you sure?" dialog boxes that everyone clicks "Yes" to without actually thinking about what it's asking? Ah, how I love ignoring those warnings, too.

    1. Re:Would be nice, but not really... by 110010001000 · · Score: 5, Informative

      Yes, but if Slashdot was more accurate it would be less dramatic. The idea is to increase pageviews by posting hyped and controversial "stories" in order to increase revenue. This was probably a policy instituted by upper management to help the flagging LNUX (Slashdots parent company) stock price.

      Haven't you noticed that as the stock price goes down, the hysteria on the front page goes up? Anything to make a buck!

    2. Re:Would be nice, but not really... by 91degrees · · Score: 5, Insightful

      How much yen do you want to bet that it's one of those stupid "Are you sure?" dialog boxes that everyone clicks "Yes" to without actually thinking about what it's asking? Ah, how I love ignoring those warnings, too.

      It's a constant grip of mine. I hate unneccesary confirmation dialogs (the result being I hate alost all of them). I can just about tolerate "This will overwrite a file", or "Save before quit" ones, but I keep running across designers who think insist on using modal dialogs for feedback. "You have just pressed a key. OK/Cancel". I make a point of querying this behaviour any time a designer comes up with it.

    3. Re:Would be nice, but not really... by fossa · · Score: 4, Insightful

      Yup. As others have pointed out, this is yet another usability problem. If one simply mistake can cause so much damage, then it should raise a warning flag. Which it did, but apparently the warning flag was utterly useless. Silly "ok/cancel" dialogs are not enough to cause the user to stop and think about what he is doing. If such dialogs were correctly implemented, they would be extremely annoying which would lead to two things: 1) it'd be much more unlikely to make a mistake and 2) as another poster pointed out, almost *all* such dialogs are for something minor (do you really want to quit??) and better safeguarded against in some other way (e.g. "undo"), and thus would [hopefully] quickly disappear if they must be extremely annoying rather than merely annoying.

      Raskin's suggestion for a dialog that would work is something like: "You are about to perform dangerous and undoable action X. If you wish to proceed, type 'Yes, perform action X' followed by the [11th] word of this sentance." You'd be asked to type a different word each time so you could not memorize it and learn to confirm the action without thinking. Highly obnoxious, yes. Hopefully designers would learn to only make use of it when absolutely necessary.

      P.S. I'd just like to say that Firefox without the SessionSaver extension is painful. Why on earth isn't SessionSaver included by default? "You have 9 tabs open that took you many hours to arrange. Close them all forever: yes/no?". And if something crashes, you don't even get the annoying dialog...

    4. Re:Would be nice, but not really... by jjapan · · Score: 5, Informative

      Actually the message box is rather large and declares the error very clearly. In addition it shows the details of what the action will do. Whoever did this really was either not watching or was using the safety net to enable some friends to make a killing. The news here interviewed day traders who made a lot of money on this deal. The blip lasted for about 3 minutes and was jumped on very quickly. The day traders referred to it as a "Christmas present". Investigation going on now. Be interesting to see what turns up.

    5. Re:Would be nice, but not really... by maxwell+demon · · Score: 4, Funny

      Are you sure you wanted
      to press the "Ok" button
      on the "Are you sure"
      dialog box?

        [ OK ]    [ Cancel ]

      --
      The Tao of math: The numbers you can count are not the real numbers.
    6. Re:Would be nice, but not really... by Cecil · · Score: 2, Insightful

      Apply - "Do you really want to apply these changes? Yes/No"

      No. I went into the property pages for fun, made modifications because I was bored, then hit Apply by accident.

      Yes of COURSE I want to make the changes you stupid software, argh!

    7. Re:Would be nice, but not really... by Anonymous Coward · · Score: 5, Funny

      That's very interesting.

    8. Re:Would be nice, but not really... by 91degrees · · Score: 3, Interesting

      It's not about displaying this error. It's about displaying non errors. If you see too many dialogue boxes then they lose their significance, and people get lazy and click through them without reading them. I know I don't. I even had to close a window to find out what the buttons said when you do that. This is just human nature. UI design needs to cope with human nature.

    9. Re:Would be nice, but not really... by d99-sbr · · Score: 3, Funny

      Is this supposed to be some kind of cliffhanger?

    10. Re:Would be nice, but not really... by Anopheles · · Score: 4, Interesting

      The ones that REALLY piss me off are the ones for Windows patches. If you install an update that "requires" a reboot, and you hit "reboot later", it will nag you (by popping up another modal box with the same question) every 3 minutes. And there's no "cancel" or "stop annoying me" button. You can't stop the nagging.

      What's worse is that the default button on this dialog box is the "Reboot now" button.

      So I'll be typing in an email or a posting to something, and after 3 minutes are up, it will suddenly pop up the nagbox into the foreground, just in time for me to hit spacebar after finishing a word. In a blink of an eye, the computer forces every program to end without prompting to save and reboots...

      I can understand and can live with crashes. but that... That behavior was PLANNED.

    11. Re:Would be nice, but not really... by SuperBigGulp · · Score: 3, Funny

      I think you mis-spelled, "This one time, in band camp...."

      --
      Someday a Slashdot ID of 177180 will mean something.
    12. Re:Would be nice, but not really... by qray · · Score: 3, Interesting

      What I really hate is the way Windows allows a background application to interrupt a foreground application. I'm happily typing on along in my favorite editor when something hidden demands attention via a message box. Unfortunately that time I'm typing and I often hit a key that maps to a button or otherwise dismisses the dialog. Leaving me wondering what the heck did I just answer.

      Was it asking, "Would you like to format your hard drive?" or "Press OK to transfer all your bank account funds to Joe Smith.".

      This has been a problem for ages on Windows, and I can't believe they have yet to address it. A simple fix would be to create a brief quiet period that would allow the user to react and stop typing and respond.
      --
      Q

    13. Re:Would be nice, but not really... by tylernt · · Score: 2, Insightful

      Windows steals focus from me all the time. I can't count how many times I'll be typing in an email (or on a web page like /.) when suddenly I'm somewhere else and windows and dialogs are flashing wildly. Another pet peeve is entering keys for Microsoft products. I'm concentrating on reading the key and typing on the keyboard, then when I look up I discover I have to type the whole thing all over again because something stole the freaking focus while I was typing.

      If I were to write a Window Manager, any program with input focus and has had keystrokes in the last 3 seconds *cannot* lose focus to *anything* short of something actually crashing.

      Also, any confirmation dialogs would have no default button selected, so hitting enter or space would do nothing.

      --
      DRM 'manages access' in the same way that a prison 'manages freedom'
    14. Re:Would be nice, but not really... by bleckywelcky · · Score: 3, Funny

      And besides that, you have me wondering whether I should answer "OK" or "Cancel" to a question that is asking for a "Yes" or "No" answer.

      Seriously, wtf does "OK" mean in response to the question "Are you sure you want to take this action?" What if you went to the grocery store and the clerk asked if you needed help carrying your bags to your car and you responded "Cancel" ... they would be like wtf?

    15. Re:Would be nice, but not really... by instarx · · Score: 2, Interesting

      Actually the message box is rather large and declares the error very clearly. In addition it shows the details of what the action will do.

      It does not matter how large or explicit the warning box was. If every large transaction got the same verificaton box re-stating the terms of the trade (and I suspect this is the case) the warning was useless because it will be ignored 999 times out of 1,000. Only if warning or confirmation boxes appear infrequently, when certain parameters are exceeded, will they be paid any attention. A warning box that constantly gives false negatives is poor design.

  2. come on now by TedCheshireAcad · · Score: 2, Informative

    From TFA: No buyer was actually able to pick up the phantom shares for 1 yen due to market rules designed to limit price fluctuations...

    i love sensational media.

    1. Re:come on now by krbvroc1 · · Score: 2, Interesting
      They are using the RIAA math. Theoretical sales * retail price equals large sensational media.

      The real gist of the article is this was an IPO, that there was a typo, nothing actually sold that low, but the confusion caused by the low prices probably deflated the opening day IPO pricing--therefore the firm is trying to buy back what did sell so they can fix things. The buyback costs could be around $224m.

    2. Re:come on now by 0110011001110101 · · Score: 2, Informative
      You mean like this and this.

      Once again Digg beats /. to the punch, and more accurately all the while.

      --
      Don't anthropomorphize computers: they hate that.
  3. Data Validation by ||Plazm|| · · Score: 5, Insightful

    I wonder how many times the person(s) hit "Yes I am sure" when the system was telling them not to do it...

    1. Re:Data Validation by AdamTrace · · Score: 2, Interesting

      Ha. That definitely could have been it. But there could have been other reasons as well.

      I work in the software department of an investment management company. Trade errors are bad, but are certainly not unheard of. Sometimes it's a bug in the software generating the orders (yes, in spite of strict QA and user acceptance testing, weird "one in a million" bugs make it through to production). Frequently it's user error. Sometimes it's bad data in the database, or some simple misunderstanding that creates bad data.

      When we have a trade error, we have to follow a process not only to fix the problem in the short term, but implement a process to make sure that same error doesn't happen again. It works pretty well.

      But to say they just clicked "Yes, I'm sure" is oversimplifying it a little.

    2. Re:Data Validation by Kadin2048 · · Score: 4, Funny

      Well based on the photo that MSN decided to run with on its article, apparently people at the Tokyo stock exchange have a special, Solitare-based GUI for doing stock trades:

      http://www.msnbc.msn.com/id/10394551/

      This image:
      http://msnbcmedia.msn.com/j/ap/tok11012090345.hmed ium.jpg

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    3. Re:Data Validation by madaxe42 · · Score: 4, Interesting

      Actually it's a market depth view. Each column displays the buy and sell side of the market, and the associated depth & volumes.

  4. Hmm... misleading post? by LordPhantom · · Score: 5, Insightful

    From TFA..... No buyer was actually able to pick up the phantom shares for 1 yen due to market rules designed to limit price fluctuations, but the shares may have gone as cheaply as 572,000 yen ($4,750) each, a more than 9 percent discount to the intended sale price. .... Mizuho's error has so far cost the broker some 27 billion yen ($224 million), Fukuda estimated. It appears that, in fact, they didn't lose BILLIONS but a few millions. Still large, but the post is misleading.

  5. Error prevention? by D-Cypell · · Score: 2, Insightful

    Surely there was some kind of trigger in the software that would detect these kind of errors! Windows asks if im sure when I try to delete a file and even then it only sends to to the recyle bin!

    1. Re:Error prevention? by vertinox · · Score: 3, Funny

      Surely there was some kind of trigger in the software that would detect these kind of errors! Windows asks if im sure when I try to delete a file and even then it only sends to to the recyle bin!

      He was holding down the shift key.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
  6. Creators of nothing by ReformedExCon · · Score: 2, Insightful

    When you think about it, all these investment banks do is take nothing, divide it up, sell it, and make a huge amount of profit on the hard work of entrepreneurs. Mizuho will no doubt be forced to pay back the difference to J-Com, but that's too late, really. Some lucky souls bought in at that low price and made up to 500,000% profit on the error.

    So much capital floating around based on the creation of nothing. Is there a more apt description of the modern world?

    --
    Jesus saved me from my past. He can save you as well.
    1. Re:Creators of nothing by Fnkmaster · · Score: 2, Insightful

      If these people create nothing of value, then why are people willing to pay them for it? This makes no sense from a basic economic perspective - if there are no gains from trade, why is trade occurring? Now you could try to argue that there are a small number of suppliers that engage in cartel price fixing, but that's hard to buy, there are many boutique investment banks and the like, and none of their services are cheap.

      There is a reason for this. Entrepreneurs and executives *need* access to capital markets. They need private equity funds and public market access to grow their businesses. Banks bring trust, reputation, financial expertise and legal expertise to the table. Sure, I think fees for some transactions are too high, but you can always go to somebody else. The bank scrapes a couple percent off the top for each transaction. Really, is this so terrible for the value they provide? Most companies don't seem to think so. The reason they make so much money is that they do tons and tons of deals, and a few percent on the really big deals adds up to a lot of money.

  7. 1 BILLION Shares! Muuuahhahaahahahaha by mpapet · · Score: 4, Funny

    FTFA "The sell order, which was more than the available shares, somehow went through the TSE system.

    That to me is much more disturbing.

    I just wonder who's going to get the blame, IT or the software vendor?

    --
    http://www.maxineudall.com/2010/02/should-economists-be-sued-for-malpractice.html
    1. Re:1 BILLION Shares! Muuuahhahaahahahaha by wfmcwalter · · Score: 2
      It's the brokerage company's fault, and they should bear all the responsibility. This problem could be mitigated by better software design (and the bad design of the software is 100% the fault of the brokerage, who could have specified something a whole lot better). The fact that the brokerage is allowed to run software this permissive is, in turn, entirely the fault of lax regulations in the exchange.

      Any system which relies for its safely on a person "being careful" is doomed, as humans are fallible and make mistakes, particularly in high-speed, high-stress environments like financial trading desks.

      One way this problem could have been "engineered out" is:

      1. Define a "trading limit", which is the maxiumum difference between the stock's current price and the price at which a trader may buy or sell. Maybe this is 5% (it depends on the volatility of the stock, and perhaps on the brokerage's trading strategy)
      2. Brokers can only perform transactions within this range; any attempt to trade outside this range is rejected by the software. In practice most trades are much much closer to the trading limit, but it's nice to have a wider limit than one would normally use, so the brokerage can react swiftly to market events.
      3. If, in an exceptional circumstance, a broker feels he needs to transact outside that limit, he places a special request (using the software). The request is relayed to several senior staff (probably senior brokers) and if they approve it, the transaction can complete. Optionally they can approve a temporary widening of the trading limit (i.e. for more than one transaction, but still a limited period such as an hour).
      4. Tune the parameters (trading limit, mechanism for requesting wider limit, duration of it) so that the company retains most of its ability to react to volatility and so that escalations to the senior committee are rare (no more than one a day - more frequently and you risk them automatically rubberstamping without thinking properly about the matter)
      This doesn't entirely remove the problem, but it means the damage that can be done is one or two orders of magnitude less than would be possible in a system where the trader has total liberty.

      In addition to protecting against inadvertent trades, it also protects the brokerage against a trader who is malicious, depressed, drunk, or temporarily insane.

      I'm really astonished that something like this isn't done already, and astonished that it's not mandatory.

      --
      ## W.Finlay McWalter ## http://www.mcwalter.org ##
    2. Re:1 BILLION Shares! Muuuahhahaahahahaha by lgw · · Score: 2, Interesting

      A broker is *always* required to differentiate between ordinary sales and short sales (at least in American exchanges) because different trading rules apply. I some markets, for example, you can only make a short sale if the last price at whioch the stock traded wa higher than the previous price (you can only short into an up-tick).

      While the end-user software could in theory figure out whther the sale was a short sale or not based on how many shares you currently hold, this would not be a feature! There are circumstances in which you want to sell shares short while holding those same shares (this used to be a tax dodge, but the IRS closed the loophole a while back). The user should always know whether he's selling short or not.

      The software in this case was just poorly designed.

      --
      Socialism: a lie told by totalitarians and believed by fools.
  8. Wild. by CronicBurn · · Score: 2, Interesting

    Still, it's pretty wild that something like this even happened at all. With all the safeguards, and all the people supposed to be watching this type of activity... NO ONE caught it? A lot of people are going to lose their jobs over this one. Luckily they didn't really sell them for 1 yen each. Imagine how hard their market would've taken a fall then?

    Im curious how this is going to effect the business itself.

    --
    if I were able to see further, it was because I stood on the shoulders of Giants -Newton
  9. May also not even be true by Anonymous Coward · · Score: 3, Insightful

    As someone else pointed out Not On Slashdot, something like this has been reported before. 4 years before, in fact. Note that the number & price of the shares in each report are 610,000 shares at 1 yen each.

    Now, what do you think that chances of this happening twice are? Yeah, that's what I thought.

    1. Re:May also not even be true by jrumney · · Score: 2, Informative
      The event is genuine. There's a press release from the company itself (in Japanese) here.

      Here is Google's not particularly good Japanese (BETA) translation:

      By the error order of this corporation stock which is by the Mizuho bond December 8th of 2005, this corporation shareholder * investor and the security market have caused confusion concerning the case to which, as this corporation to everyone of the shareholder * investor thinking very much, regrettably the ? it increases. At this corporation, we receive apology from the Mizuho bond in the same day and night moment. In addition, after the last night, the same company and From Tokyo stock exchange, on occasion, we receive communication such as situation report, but as the contents are reported and the been is. In addition, stock of this corporation has become at this day buying and selling stop, but this makes the market system stabilize For the sake of Tokyo stock exchange to be the measure which is decided concerning buying and selling this day, unintentionally in buying and selling the after the Monday The considering future circumstance, the schedule which it decides is with has received communication, from the same place. In the first value formation process of yesterday, violent fluctuations of this corporation stock price, furthermore very you have been perplexed concerning exerting influence security market to the whole and by the error order which is by the Mizuho bond. Especially appraisal receiving this corporation from before the presentation day, in everyone of the shareholder who has received the application of stock confronting The ? can't help be regrettable, first value of this corporation shape partly due to the fact that it is formed in the form which opposes to the mind of the market. In order in the future, stock price of this corporation early to stabilize in the security market, to be appraised legitimately, the place where it keeps striving to official * being employed member all business it is existence. Furthermore, circulation stocks of this corporation are 3,000 stocks, rewriting the share-holder's list the above that is impossible, it is not something which produces what effect densely the empty, concerning the right of administration of this corporation. In addition, we have entrusted to Tokyo stock exchange circulation stocks from here concerning the correspondence to buying and selling the stock above. December 9th of 2005 Yasushi Okamoto J-Com corporation Chief Executive Officer
  10. You've got to admire the Mizuho execs... by The+Angry+Mick · · Score: 5, Interesting

    The company made a horrendous mistake and yet, there you see two executives bowing apologetically and taking responsibility on the day it happened .

    I have to wonder how a U.S. bank would have handled such a mistake?

    --

    I'm not tense. I'm just terribly, terribly, alert.

    1. Re:You've got to admire the Mizuho execs... by Valiss · · Score: 5, Funny

      The company made a horrendous mistake and yet, there you see two executives bowing apologetically and taking responsibility on the day it happened .

      I have to wonder how a U.S. bank would have handled such a mistake?


      Well, I can tell you it wouldn't be the company execs who would be bending over...

      --

      -Valiss
    2. Re:You've got to admire the Mizuho execs... by symbolic · · Score: 2, Insightful

      Interesting observation. I have to say that US execs/CEOS, by comparison, act like spoiled little children...they deny responsibility, take as much as they can get away with, constantly inflate their worth (read, delusional - what is so magic about a CEO that the salary has to keep climbing in proportion to the amount everyone else in the company is paid?), etc.

      "Look Ma! I led a company into a miserable state, fired 3,000 employees because of it, and gave myself a 10% raise! Wow I must be good!"

    3. Re:You've got to admire the Mizuho execs... by pubjames · · Score: 4, Insightful

      We Americans, though, are FAR more concerned with pointing the finger at someone and punishing them into oblivion.

      A lesson I learnt from a former boss: Someone screwed-up bigtime on a project, potentially costing us an important client. They realised their mistake and told the boss. The boss didn't explode, shout, or fire the employee, he just very calmy asked that everyone help to rescue as much as we could from the situation. When I spoke to him later about it, he said that it would have been counter productive to blame someone who new they had made a mistake and probably felt very bad about it. In my book, that's a good people manager.

    4. Re:You've got to admire the Mizuho execs... by xenocide2 · · Score: 3, Insightful

      The difference is that when a US exec screws up at this magnitude, reguardless of how much apologizing happens, they will be canned in the very near future. They also will face a very likely suit in court for defrauding investors. In Japan, it seems businessmen apologize for everything, yet very little gets fixed. I guess I'd understand the culture more if I lived there for long enough, but it seems a bit strange to me.

      Don't take this as a defense of American corporate ethos, or a criticism of Japanese ones, though. The two countries simply have different Zeitgeists. For whatever reasons the massive conglomerates that dominate Japan are never upset by newer competition. What I've yet to discover, is whether the privitization of Japan Post is a signal that the day of ruling families is over, or whether it's a signal that the government will no longer compete with them.

      --
      I Browse at +4 Flamebait

      Open Source Sysadmin

    5. Re:You've got to admire the Mizuho execs... by EmoryBrighton · · Score: 2, Informative

      I have to wonder how a U.S. bank would have handled such a mistake?

      Did you read the article? First of all it was not a bank.
      Second, they sold 41 times the available shares! Everyone was horrified and started selling their stock from ALL of the trading companies. (akin to selling your stock from etrade, ameritrade, when in fact Scottrade was to blame)

      to wit: http://business.timesonline.co.uk/article/0,,9063- 1917963,00.html

      The sell trade - when he had intended to sell just one share, for 610,000 yen - represented an offer to sell a staggering 41 times the amount of shares in the company that were actually available to the entire market.

      In the ensuing confusion, shares in J-Com initially tumbled as the market tried to identify the source of the trading error. Concern about possible mistakes at trading houses with lax risk controls sent banking stocks diving and then hit the wider Tokyo market.

      It was initially unclear which firm had sparked the frenzied selling, with Mizuho Securities only admitted to being behind the order after the Asian markets closed at the end of trading.


      not to menion the headline is an outright lie. The company lost 224 Million Dollars. The 3 billion dollars "LOST" were due to the stock market frenzy of selling. Maybe next headline will read: Day of trading cost the us economy 12 billion dollars as stocks fell.

      --
      Rule 2: Writing a spec is like writing code for a brain to execute.
    6. Re:You've got to admire the Mizuho execs... by HardCase · · Score: 4, Interesting

      Something very similar happened to me in a previous job. I made a mistake that cost the company several thousand dollars and had the potential to alienate a good customer. I told my boss what I did and we decided what to do to fix it. His boss wanted me fired. My boss' response was to tell her that the way that he saw it, the company had just provided me with several thousand dollars worth of training and he wasn't about to throw that investment away.

      I guess it worked out - my boss retired a year or so later and I got his job. And it's a lesson that I've never forgotten (and, fortunately, only had to use once).

      -h-

    7. Re:You've got to admire the Mizuho execs... by Rocketship+Underpant · · Score: 2, Interesting

      I live in Japan, and as I have noticed, this is the custom. Even if a Japanese individual isn't personally responsible for an error, he will do his best to apologize and make amends if he was involved. It's very unlike the modern Western legal client, where people are paranoid of being held liable for mistakes.

      --
      He who lights his taper at mine, receives light without darkening me.
    8. Re:You've got to admire the Mizuho execs... by symbolic · · Score: 3, Interesting

      No, today when a U.S. exec screws up bigtime, he gets a fat bonus and maybe a nice golden parachute.

      Here's an article that focuses on these very kinds of problems in the music industry: http://www.indie-music.com/modules.php?name=News&f ile=article&sid=3906

      You might find this particular passage of interest:

      A few years ago at a party, I asked a CEO of a major label why this practice seemed so prevalent at the top executive levels of the music & film industries and the response was astounding. He said, "What you have to understand about the decisions to hire executives at that level, is that very often the boards of the company hiring them are much more comfortable with someone who's already had the position and done the job regardless of their past track record than someone they don't know regardless of their ability!"

      This problem is endemic not just in the music industry, but in almost every sector. With all the fat perks, it's almost set up so that bad performance is completely inconsequential.

    9. Re:You've got to admire the Mizuho execs... by iamlucky13 · · Score: 2, Funny

      I'll bet there were some chairs thrown and people screaming at the "Progammers! Programmers! Programmers!" whose software will no doubt be blamed in screw up. Then the executives straightened up their ties and came out for the press conference. I doubt it matters what country you did it in, some mistakes are simply to big to hide. $200 million is lost. Somebody's getting fired. It would be a lot harder to cover this up and make the numbers still add up right, than it would be to pick someone to blame and write off the lost money. The thing I would have expected is for the company to try admitting that a mistake had been made, but that the client was at least partially liable for the cost.

      I heard about it on a BBC news brief this morning during my commute. They played a sound bite from some guy apparently affiliated with the bank droning about how this is a known problem and it happens all the time and the banking industry needs to address this flaw in the system or some such drivel. Problems that cost money get fixed. It all comes down to somebody, somewhere, made a big mistake and had better figure out a way to make it look good on their resume, because they're going to be looking for a job.

      Previous Work Experience:
      Mizuho Bank of Japan
      2001-2005 - Senior Accounts Broker
      Accomplishments: Served client interests...blah, blah, blah,... with responsibility culminating in the brokering of a $200 million deal for the company.

  11. Bust those trades by seniorcoder · · Score: 4, Informative

    Most exchanges will call the members who have accidentally benefited from another member's mistake and ask them politely to agree to void the deal. Although not obligated to do so, most brokerages typically honor this request as they have to assume that they will be the next ones to make a mistake.

  12. Re:Use http://www.xe.com/ucc by antifoidulus · · Score: 2, Insightful

    Um, the summary says 1 yen is worth ".83 cents", which is just about .0082977 USD...congrats on proving the summary correct when you were trying to prove it wrong :P

  13. Re:This brings a WHOLE new meaning... by JonTurner · · Score: 5, Funny

    >>I wonder which online deal site this was posted on first?

    FuckedCompany.com

  14. Scary forms by jfengel · · Score: 3, Interesting

    A few weeks ago I engaged in some slightly complicated stock transactions, where I sold a company short then issued an order to buy it back if it rose to a certain price (in case it rose unexpectedly). Before I punched the "confirm" button I spent rather a long time making sure that I was saying "Only buy it when it hits that price" not "Offer to buy it at that price", which would have resulted in a huge loss for me.

    This guy's problem was presumably different; he knew what the forms meant but entered the wrong numbers. Still, it's kind of scary to be looking at a computer screen and thinking, "I hope this is right, or it's REALLY gonna suck."

  15. Re:math check by NitroWolf · · Score: 2, Informative

    You could have bought 1 share for $.83, not 610,000 shares for $.0083.
    610,000 shares would have cost $506,300 (plus commissions).


    Your could have bought 1 share for $.0083, or .83 of 1 cent. This would be $5063.00 dollars for 610,000 shares.

    1 yen is .83 of 1 cent, not $0.83. It's $0.0083.

  16. I can only assume by confusedwiseman · · Score: 2, Funny

    I can only assume that this was done by an employee who gave their two weeks notice, and was not immediately escorted to the front door.

  17. Wasn't $3 billion...and wasn't a typo, either by dmccarty · · Score: 3, Informative
    Apparently not even the submitters are reading the articles these days...oh well.

    For anyont who RTFA'd, 610,000 shares at 1Y were offered, not bought. The error so far has cost about $224 million, and may eventually cost $250 million. That's a huge cost for a trader error, but it's not $3 billion.

    And I don't think this qualifies as a typo. How about "data entry error"? Or how about software bug, since the number of shares sold was more than the number of available shares.

    --
    Have fun: Join D.N.A. (National Dyslexics Association)
  18. Re:Use http://www.xe.com/ucc by Minwee · · Score: 4, Funny

    Congratulations, you may have what it takes to be an editor here.

  19. Not on SlickDeals? by Anonymous Coward · · Score: 2, Funny

    Why was this not on SlickDeals...this would have been the slickest deal of the century!

  20. New conversion! by Lord_Slepnir · · Score: 4, Funny

    In addition to a Megabytes -> Library of congresses conversion, we now have a conversion of Frances to USD. I make 4.5833e-8 Frances last year!

  21. Re:Give them my number by generic-man · · Score: 4, Informative

    From Mainichi News: "The accidental order was 42 times bigger than the number of issued shares, but a computer warning of the misplaced order was overlooked." (emphasis mine)

    --
    For more information, click here.
  22. Trading typos are hardly that rare... by The+Grassy+Knoll · · Score: 4, Interesting

    A Lehmann Brothers trader keyed in a £300m sell instead of £3m in 2001 and cost the company £20,000 (in fines, cos he moved the FTSE downwards with such a large sell order).

    And a Bear Stearns employee typed in $4bn instead of $4m in 2002, again moving the index (thsi time the Dow Jones) down.

    Mostly though these positions are unwound by agreement between the parties. I don't understand why that didn't apply here.

    .

    --
    They will never know the simple pleasure of a monkey knife fight
  23. "Was ignored" -- human nature, SPOF by ianscot · · Score: 2, Interesting
    The article states that there was a check, but that it got ignored.

    I'd be really curious to know how something so dramatic could possibly be written with a "check" that could be ignored with trivial effort or due to plain inattention. Yes, it's human nature to ignore "Confirm" dialogs, and efforts to explain things to the user within the standard Windows API so often end up like the "Do you really want to save this as a CSV" dialogs in Excel. But c'mon -- no single point of failure should result in something like this happening.

    There has to be an escalation process in place to bounce serious problems up a review tree for others to scope out. You'd think bankers, of all people, would demand that from their software. I can't even post a news item on our intranet without legal reviewing it, for goodness' sake.

    --
    "Fundamentalism" isn't about divine morality. It's about human authority.
  24. Re:Give them my number by Gordonjcp · · Score: 3, Insightful

    I know that obnoxious "Are you sure?" messages are just a bloody nuisance, but maybe a kind of "smart" version would be good.

    In this case, it would spot that you were about to do something *very* odd, and print:
    "Are you sure?"
    'Y'
    "Are you *really* sure?"
    'Y'
    "Ok, so what are you so sure you want to do?"
    '... uhm'

  25. Re:The End Of Slashdot by The+employee+can+cho · · Score: 4, Insightful

    Then why are you still here?

  26. Re:The End Of Slashdot by fallen1 · · Score: 4, Insightful

    You know, all of the people posting on Slashdot about how "Digg is the future" are completely full of shit (not just singling you out Bombadier Beetle). What you seem to fail to realize (or, more likely, do realize and ignore in the hopes of someone responding to your troll [congrats! I'm responding :)]) is that the two sites serve genereally opposite purposes even though they are, technically, both tech-related sites. Slashdot is about having an in-depth conversation with peers and a chance to hear others take on the matter at hand. Digg is about seeing what hits the front page with high diggs and deciding "Do I want to read this story or not?" with, basically, no discussion.

    Now please go troll somewhere else - Slashdot has enough of them as it is. I hear that Digg is looking for more so go play in their yard.

    PS - I have Digg as one of my home pages on Firefox so I do check/read both sites so please no flames about "You don't know what you're talking about since you obviously don't dig Digg!"

    --

    Dream as if you'll live forever.
    Live as if you'll die tomorrow.
    ~Anonymous~

  27. So many errors, so little time ... by gordguide · · Score: 3, Informative

    " ... accidentally sold 610,000 shares, valued at $3.1 billion ... for 1 yen each. ..."
    No, they didn't.

    " ... A 27 billion yen loss ..."
    Huh? Nobody lost, or "won", anything. There were no trades at that price.

    " ... FYI 1 yen is about .83 cents. ..."
    This one, despite other posts to the contrary, is about right (today's rate is 0.00841 to the USD, or 0.841 yen = 1 cent). Considering the math proficiencey demonstrated so far, I'd give him a "close is good enough" checkmark on this question, to avoid the embarassing, and apparently inevitable, goose egg on his math final.

    " ... today you could theoretically have bought 610,000 shares for $.0083. ..."
    No you couldn't. And even if you could, you couldn't.

    The company doesn't have 600 thousand shares outstanding to sell, for one thing; share owners must agree to sell at that price for another.
    Pity the poor bastard who made a sell order "at market", though ;-).
    Market rules prohibited the trade from being completed, for another. And that's about $0.0083 per share, it would have cost you about $US 5130.10 plus brokerage fees at today's exchange rate.

    The short answer here, for those of you whose heads are exploding from the bad, bad Math and English Composition at work here, is some trader placed an order for one share, valued at around $5K, and made a mistake somehow.

    Instead of an offer of one share for that price, the order was entered as 610,000 shares for the price of one share. As it turns out, some shares were sold at a discount of 9% (ie $US 4,750 per share; ie some owners were willing to make a sell order "at market" ) because the market rules allowed that much of a price drop before trading restrictions or outright halts kicked in (the news stories don't say what the mechanism for price monitoring is or does, but obviously, it works).

  28. Discounted bbuyers refusing to sell back by iambarry · · Score: 2, Informative

    Whats really costing them is that they are obligated to buy back the shares because they don't have what they sold.

    As they sold far in advance of the number of outstanding shares, their in a bind.

    According to TFA, the shares all sold for about $4,750. They where initially trading at about $5,065. Multiply the difference by 610,000 shares, and you have a loss of about $190 Million.

    Problem is that they have to settle by December 13th. The Tokyo Stock Exchange will not allow them to simply pay the differnce of $315 per share to the buyers.

    The current share holders, understanding the situation, see annother big payday. They can ask for any price they want, Mizuho must purchase 610,000 shares by December 13th, and there's only about 15,000 shares outstanding.

    They have to buy shares, distribute them to those that bought them through the error. Then, they have to buy those back, to give to other buyers. Then they have to repeat about 40times.

    Seems to me that the Tokyo Stock Exchange should just rule that it was an error, and make Mizuho pay $315 for each share erroneously sold.

  29. Re:Give them my number by mikolas · · Score: 3, Insightful

    So it seems they are using Windows. I think it's quite common to overlook all warnings after working with Windows for some time.

  30. YASPVG by istartedi · · Score: 2, Insightful

    Yet Anotehr Slasdhot Page View Generator. Brilliant! Instead of quoting exchange rates based on the unit denomination of the two countries (as is customary), quote them using one of either country's smaller denominations. In this case, US pennies. You only need one person to misread it and think that the exchange rate has a misplaced decimal. If it will make you feel any better, I almost fell for this myself. I've said it before and I'll say it again, errors on /. stories aren't mistakes. They're pure pageview generating genius! Hats off.

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
  31. Re:Give them my number by Dolly_Llama · · Score: 2, Funny

    The accidental order was 42 times bigger than the number of issued shares, but a computer warning of the misplaced order was overlooked

    Guess that rules out coicidence.

    --

    Somewhere, something incredible is waiting to be known. -- Carl Sagan

  32. $224 million. by mwillems · · Score: 2, Informative

    CNN reports http://edition.cnn.com/2005/BUSINESS/12/09/mizuho. error.main.reut/index.html
    that the error cost "up to $224 million". I prefer to trust CNN to /. on this if you don't mind.

    --

    ---
    BDOS ERR ON A:>
  33. Re:Give them my number by WormholeFiend · · Score: 3, Funny

    And I'm pretty sure someone did panic...

  34. Slashdot posting error leads to... by podperson · · Score: 2, Informative

    From TFA:

    "No buyer was actually able to pick up the phantom shares for 1 yen due to market rules designed to limit price fluctuations, but the shares may have gone as cheaply as 572,000 yen ($4,750) each, a more than 9 percent discount to the intended sale price."

    So the headline is wrong and/or the poster did not RTDA.

  35. something is wrong with the Japanese market by treat · · Score: 2, Interesting

    This can't happen in the NASDAQ market. There is a "clearly erroneous" rule, which allows trades made due to computer error (operator-caused or programmer-caused doesn't matter). Basically, a transaction at a "clearly erroneous" price can be un-done ("busted").

    To operate a computer-based market without such a protection in place is pretty reckless.

  36. Re:Computer that cryed wolf by ConceptJunkie · · Score: 2, Interesting
    Yes, I hate when dialog boxes wear big hats, preside over canonizations and issue papal bulls.

    What I hate even more (yes, Microsoft I'm talking to YOU) is that "OK" and "Cancel" are not synonymous with "Yes" and "No".



    Do you wish to abort this operation?



    OK Cancel



    It's just stupid. Or even worse is the 7 (or so) lines of text Paint Shop Pro gives you describing the effects of leaving lots of data on the clipboard before you exit the program, followed by "Yes" and "No" buttons. I have to read the damn thing every time because I can't recall if it asks you to leave the data on the clipboard or delete it...

    How about naming the buttons "Leave on Clipboard" or "Delete" so I don't have to wade through several lines of text when I already know what you're frickin' asking, but can't remember how you worded the sentence.

    I think programmers too lazy to write message boxes with buttons other than "OK" and "Cancel" are just another reason why I'm convinced most software developers (especially at Microsoft) simply hate users. Microsoft gives you an error message, "You can't do X unless you do Y." If they cared, you could press a button on the message box to do Y, or at least being up the Y dialog (which is buried in some arbitrary configuration area that randoomly changes every time there's a new version of Windows, but that would require 1.) The high school interns who implement Windows UI to get off the foozball table and 2.) Microsoft to have something other than complete indifference if not outright hostility to the people who use their software. It'll never happen.

    That and small dialog boxes with long lists that can't be resized. There's a special circle of Hell for people that do that and there's already a whole section roped off just for MS.

    Of course, everything started going to hell when "chrome" began to be equated with "usability" about 8-10 years ago... and now every hack who's barely literate with Photoshop considers himself (and worse, IS considered) a usability expert.

    Most UI is no better than it was in 1990, and any good ideas we've seen since then were probably on the NeXT or even on the Xerox PARC software. Extrapolating Windows Media Player to the year 2010, the actual viewable size of the screen will be the size of postage stamp, and there will be 31 different skins to let you make it look like different parts of the body and full-screen view will have ad banners on the top and bottom. But that's just a guess...

    --
    You are in a maze of twisty little passages, all alike.
  37. Warlords II by QMO · · Score: 2, Funny

    In Warlords II (not to be confused with Warcraft II) if you choose to resign a game you have two options, Graciously or Ungraciously.

    If you resign Ungraciously all your cities are razed. They are out of play and none of the remaining players can benefit from them.

    If you select Graciously you are asked, "graciously?"
    Clicking anywhere makes that box go away and another appears asking, "GRACIOUSLY?"
    Clicking again brings a third box with, "GRACIOUSLY??????"
    Another click brings up the last box, which says, "I don't think so. I'm going to burn them all anyway."
    One more click takes you back to the map with all your newly razed cities.

    --
    Exam 4/C again. Maybe I'll do better this time.
  38. Re:I work in this industry... happens a lot by Torontoman · · Score: 2, Interesting

    Buys instead of sells. Sells instead of buys.

    Most traders make a few mistakes a week - but they catch them in seconds and back out the position. It's the ones that are made and not noticed for weeks that cost the real money.

    It's part of the game - the risk a trader takes. When you find the error, you fix it by going the opposite direction immediately and then forget about it - Like Tiger woods at the next tee after he misses a 3ft put.

    It can be *really* entertaining though! I once watched a lady melt down when she realized 20 minutes after the market closed that she had not sold 100 shares of a blue chip stock, she had types in the 12 digit account number and the firm was on the short side of a multi-hundred-million dollar trade.

    Flip a coin... She lost the company only $80,000 as it was covered at 9:30 am the next morning and it could have just as easily been a brilliantly profitable trade.

    THis is always there - you'd think $250 Million would buy a company a good set of electronic surveilance systems to identify outliers which just seem odd ('why is our guy selling this 610,000 yuan stock at 1yuan?!' says the comp in a split second). But there will *always* be human error.

    Torontoman

  39. Regarding the FYI part of the post. by zodiaccat · · Score: 2, Interesting

    Actually, 1 yen is closer to 83% of one cent, not 83 cents. I also like mooses.

  40. fix by Spy+Hunter · · Score: 2, Informative

    Instead of pressing the "reboot later" button on those windows, you grab the very top left portion of the title bar and drag them down past the clock in the lower right so they are entirely off the screen except for a few pixels. No more will pop up as long as one is still open.

    --
    main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
  41. Re:The End Of Slashdot by Geoffreyerffoeg · · Score: 2, Funny

    PS - I have Digg as one of my home pages on Firefox so I do check/read both sites so please no flames about "You don't know what you're talking about since you obviously don't dig Digg!"

    You don't know what you're talking about since you're obviously both a Slashdot fanboy and a Digg fanboy!

    Choose a side, traitor! :-)

  42. Making mistakes by Clueless+Moron · · Score: 3, Insightful
    My boss at my first job had it all summed up:
    If you're not making mistakes, you're not learning.